As Senior Director of User Engagement, you own the entire user journey from first touch to loyal, monthly active user. You'll lead the teams responsible for activation, onboarding, retention, and CRM lifecycle management , turning awareness into long-term usage at scale.

This role is about ownership, impact, and execution. You'll translate bunq's mission into experiences that users feel from day one , and keep coming back for.

Take Ownership

You are accountable for turning interest into engagement and engagement into habit.

• Own the full lifecycle: from first interaction to monthly active user
• Lead and scale the Engagement function, including activation, onboarding, retention, and lifecycle initiatives
• Set the vision, strategy, and execution roadmap for how users experience bunq globally

Drive Onboarding & Activation

Getting started with bunq should feel effortless , and irresistible.

• Design and continuously optimize onboarding flows that convert new users into active users
• Identify friction points and remove them using data, experimentation, and product thinking
• Design flows to drive the first key activation milestone (e.g., first deposit, tap, goal setup) to foster early retention

Improve Retention Through Timely, Relevant Communications

The right message at the right time can turn a one-time user into a daily habit.

• Build and optimize multi-channel lifecycle communications across email, push, and in-app to drive engagement and retention
• Create triggered journeys for key moments (activation nudges, feature adoption, drop-off recovery, winback, plan upsell)
• Continuously test and iterate messaging, timing, and targeting using experimentation and data insights

Grow Monthly Active Users (MAU)

Keep users engaged with the product to drive long-term value and retention.

• Identify and implement strategies to increase product usage, frequency, and depth of engagement (e.g., using more features, higher transaction volume)
• Develop and execute upsell/cross-sell campaigns to move MAUs to higher-value plans, increasing LTV
• Leverage data and product insights to minimize churn and maximize customer retention

Requirements

• Proven experience owning user lifecycle, activation, retention, or growth at scale
• Strong product mindset with a data-driven approach to decision-making
• Expertise in cross-functional leadership, effectively partnering with Product, Marketing, Design, and Compliance teams to deliver results
• A track record of owning and exceeding major business metrics (e.g., DAU/MAU, LTV, Churn Rate) and being fully accountable for outcomes
• A commitment to continuously raising the bar for team performance, product quality, and overall user experience

Your Space to Perform

We give you the space and the tools you need to succeed

• Join forces with great colleagues across the globe to revolutionize banking
• Make lasting impact by working on complex & exciting challenges
• Profit sharing based on the impact you make and bunq's performance
• Great, international colleagues who share your mindset
• Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly
• Digital Nomad program: work remotely 1 week per quarter after 1 year and 3 weeks per quarter after 2 years
• We support growth with bunq Academy and €1,500 annual learning budget
• A massive discount with Urban Sports for your wellbeing
• Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices)
• A MacBook so you can Get Shit Done with us
• Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
• An optional pension plan with monthly contribution from bunq
• Monthly contribution to your phone and internet bills
• Friday drinks and other celebrations - bunq style

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As a Production Compliance Specialist, you will be responsible for creating and managing manufacturing instructions (MBRs) in our Manufacturing Execution System (MES), including creating MBR checklists. You will also create and review product quality reviews for the bulk production/forming area, create and manage machine recipes from production instructions, and conduct research for the forming area.

Responsibilities:

• Create and manage manufacturing instructions (MBRs) in MES, including creating MBR checklists
• Create and review product quality reviews for the bulk production/forming area
• Create and manage machine recipes from production instructions
• Conduct research for the forming area
• Create, coordinate, and implement change requests in MOC for the department
• Participate in projects and support implementation for the forming area
• Support the creation of cleaning instructions (eCRs) in MES, preparation and timely provision of production orders, and creation, reconciliation, and archiving of GMP documents for the forming area (e.g., SOPs, OIs, forms, risk analyses, etc.)

Requirements:

• Bachelor's degree in pharmacy or related field
• First-hand experience in the pharmaceutical industry, preferably in the manufacture of medicinal products and GMP documentation
• Good knowledge of GMP guidelines
• Strong quality awareness
• Proficiency in Microsoft Office applications (Outlook, Word, PowerPoint, Excel) and MES and document management systems
• High level of initiative and self-motivation
• Excellent communication and teamwork skills
• Very good German language skills and basic English language skills

What we offer:

• Competitive salary between €3,552 and €3,765 per month (full-time) plus annual bonus, holiday pay, and Christmas bonus/13th month salary
• Opportunities for further development through access to learning opportunities such as LinkedIn Learning and our language learning platform Education First
• Support for health and a self-care lifestyle
• Confirmation of sustainable mobility through climate-friendly mobility options such as job ticket and leased company bike
• Exciting benefits and access to discounts from over 150 brands through our Corporate Benefits Program
• Celebration of diversity in an inclusive work environment where you are welcome, supported, and encouraged to bring your whole personality

Further information: The position is limited to 2 years. Be You. Be Bayer#LI-AMSEMEA

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This is a highly specialized role sitting at the intersection of model behaviour and product quality. You'll be the expert on how Claude behaves inside Claude Code, owning and maintaining the system prompts that ship with each new model snapshot. When a new model drops, you're the person making sure Claude Code feels right within days , not weeks.

You'll work closely with Model Quality and Research to understand emergent behaviours and behavioural regressions, and with product and safeguards teams to respond quickly when something goes wrong.

This role requires someone who can move fast on behavioural tuning while maintaining rigor, and who cares deeply about the end-to-end developer experience Claude Code delivers. You'll need strong prompting skills, excellent judgment about model behaviours, and the collaborative skills to work across product, safeguards, and research teams.

Responsibilities:

• Own Claude Code's system prompts for each new model snapshot, ensuring behaviours feel consistent and well-tuned
• Review production prompt changes and serve as a resource for particularly challenging prompting problems involving alignment and reputational risks
• Lead incident response for behavioural and policy concerns, coordinating with product and safeguards teams
• Scale prompting and evaluation best practices across claude code and product teams.
• Deliver product evaluations focused on model behaviours
• Define and streamline processes for rolling out prompt changes, including launch criteria and review practices
• Create model-specific prompt guides that document quirks and optimal prompting strategies for each release
• Collaborate with product teams to translate feature requirements into effective prompts

You may be a good fit if you:

• Are a power user of agentic coding tools and have strong intuition about model capabilities and limitations
• Thrive in high-intensity environments with fast iteration cycles
• Take full ownership of problems and drive them to completion independently
• Are skilled at creating and maintaining behavioural evaluations
• Have strong technical understanding, including comprehension of agent scaffold architectures and model training processes
• Are an experienced coder comfortable working in Python and Typescript
• Have independently driven changes through production systems with strong execution and responsiveness
• Have experience translating user feedback and product needs into coherent prompts and behavioural specifications
• Excel at working across organisational boundaries, collaborating effectively with teams that have differing goals and perspectives
• Have experience translating user feedback and behavioural observations into coherent prompt changes and specifications
• Care deeply about AI safety and making Claude a healthy alternative in the AI landscape

Annual compensation range for this role is $300,000-$405,000 USD.

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Unlike traditional QA, this work sits at the intersection of AI behavior analysis, intent recognition evaluation, conversation quality assessment, model output auditing, and light prompt testing and refinement.

As an AI Quality Assurance Intern, you will:

• Execute structured test plans for AI Agent implementations
• Validate that intents, entities, and workflows trigger correctly
• Identify behavioral inconsistencies, misclassifications, or hallucinations
• Review and validate AI-generated suggestions, summaries, and classifications
• Provide actionable feedback to improve intent models and redaction/PII handling
• Run bias, redaction, and transcription accuracy checks
• Spot patterns or emerging issues across test sets
• Contribute ideas for improving internal QA processes and tools

This is an excellent fit for students interested in AI/ML, NLP, or chatbots, product quality and user experience, linguistics, conversation analysis, or human–AI interaction, or exploring a career in AI evaluation, AI ops, or product QA.

Perks & Benefits:

• $30-$50 per hour subject to taxes
• Lunch can be expensed (up to $25) while working in the office.
• PT0: 4 days

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Lead and mentor a team of quality inspectors, ensuring the consistent delivery of quality performance for various product lines. Train team members on work instructions, procedures, and hands-on inspection techniques, maintaining accurate training records. Develop and maintain quality control standards, ensuring their consistent application through effective staff training. Author and update standard operating procedures (SOPs) related to inspection and quality control processes. Drive through ambiguities and uncertainties in inspection methods, inspection order execution, and planning to provide inspectors with tactical guidance and direction for execution. Collect and statistically analyse data to inform decision-making and identify areas for improvement. Manage and align resources to support various inspection operations, including Incoming/Receiving Material Inspection, In-process inspection, End-of-line Inspection, material containment/ad-hoc inspections. Continuously monitor processes to identify opportunities for enhancement and efficiency gains. Collaborate with cross-functional leaders and departments to ensure timely product delivery while maintaining quality standards. Ensure all inspection areas adhere to established processes, best practices, and utilise appropriate work instructions, procedures, and tools. Partner with Quality Engineering to contribute to Quality roadmap initiatives. Provide readiness for internal auditing and compliance reviews.

Required Qualifications:

• 5+ years of progressive Quality and/or Regulatory experience within the Aerospace, Defence, or Automotive industries.
• 3+ years of experience in a Management or supervisory role.
• Strong understanding of Quality Management Systems & AS9100 requirements.
• Prior exposure to the manufacture of electronic components for Aerospace applications.
• Strong attention to detail, observation, organisational, and leadership skills.
• In-depth knowledge of Quality Improvement and Lean Manufacturing methodologies.
• Excellent organisational, problem-solving, and analytical skills.
• Excellent communication and interpersonal skills.
• Strong leadership and decision-making abilities in a production environment.
• U.S. Person Status is required as this position needs to access controlled data.

Preferred Qualifications:

• Technical degree in a related quality/mechanical/aerospace engineering field.
• ASQ Certified Quality Engineer, Quality Improvement Associate, or equivalent.
• IPC-A-610 or IPC-A-620 Certification.
• Knowledge of 6 Sigma, TQM, TPS, Lean, and Low Rate Production methodologies.
• Experience with inspection of Electrical and Electronic Components (Power Supplies, PCBs, wire-harnesses).
• Experience with data systems, QMS software, automated data collection tools, and generating reports, data visualisation, and data queries.
• Experience in drafting and revising standard operating procedures and quality troubleshooting guides for inspection and quality control processes.
• Experience with Manufacturing processes and their related systems (Jira, MES, ERP, Teamcenter, CAD).
• Experience with auditing processes and procedures in a manufacturing environment.
• Experience with validation and testing sub-assemblies and components.
• Experience with selecting, buying, qualifying, and implementing inspection equipment.
• Experience working with suppliers along with Sourcing and Supplier Quality Engineering teams.
• Detail-oriented self-starter with the ability to work with minimal oversight and communicate effectively with cross-functional teams.
• Proficiency with computer-aided design (CAD) software and inspection data management software.

Travel:

• 50% travel required to local manufacturing sites and HQ in Orange County
• 5% travel to other Anduril sites out of state.

Physical Demands and Working Conditions:

• Ability to lift up to 35 pounds
• Work in clean room environments
• Use of precision optical tools and equipment
• Visual acuity and colour discrimination required for inspection
• Adherence to laser safety and contamination control protocols

Salary Range: $86,000-$114,000 USD

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You will work with responsible engineers who are designing → building → and delivering complex customer programs.

The ideal candidate will leverage their experience to deliver highly complex, optimized, multi-disciplinary products and programs.

If you are someone who loves to build world-class quality processes with suppliers, work hands-on with engineering, and be accountable for results, then this role is for you.

This role will support our 2nd shift teams and expected to work 3PM-11:30PM.

Responsibilities:

• Willingness to engagement with product development Teams to achieve quality expectations for AIS products

• Drive product development to achieve quality experience for AIS products by implementing product engineering activities like process development, verification, validation, and qualification of processes, parts and sub-assemblies.

• Drive clarity & resolution for development ambiguities associated with product maturity, process stability, and field performance that impact the product meeting it’s quality & reliability goals for volume production.

• Champion the transition from new product introduction (NPI) to a sustainable & predictable, high rate manufacturing process and supply chain.

• Own the elimination of product risk to improve reliability across the product lifecycle.

Engage in quality activities from concept through development and manufacturing to field use.

• Ensure the execution of product and process requirements.

Assist in Defining and improving such requirements.

• Work cross-functionally to define and execute the product roadmap.

• Lead Root Cause and Corrective Action (RCCA) and Material Review Board (MRB) activities.

Review the effectiveness of actions and share lessons learned across the product team.

• Lead product health data analysis and improvement activities.

Establish metrics for measuring quality and the factors that predict quality performance.

• Support the continuous improvement of the Quality Management System.

Define and improve required documentation and activities.

• Support investigations, initiatives, and projects as needed, at the team or organization level.

• Own the identification and elimination of product quality risk to improve reliability across the product lifecycle.

Support the quality planning from production concept/customer requirements through development and manufacturing to field use.

• Ensure the execution of product and process requirements to meet quality performance targets.

Define and improve such requirements.

Partner with production to ensure incoming material inspection, process control plans, and end of line test capture the essential quality requirements for successful customer shipments.

• Open to travel between HQ (CA) and Ohio based on program needs.

Required Qualifications:

• Bachelor’s degree in Engineering or similar technical field

• Experience in Engineering, Manufacturing, or Quality in aerospace/defense or similar hardware.

• Working knowledge of design review and quality management of precision mechanical parts & sub-assemblies, PCBA, harnessing, avionics, systems integration, composites, propulsion systems, and lethality systems.

• Experience driving product quality and performance requirements to test and measurement system development and optimization.

Leading the transition from engineering qualification to manufacturing variance testing for product quality coverage.

• Working knowledge of product development methodologies such as Failure Modes and Effects Analysis (FMEA), Advanced Product Quality Planning (APQP), Production Part Approval Process (PPAP) elements such as Measurement Systems Analysis (MSA), and Geometric Dimensioning and Tolerancing (GD&T).

• Working knowledge of mechanical and/or electrical manufacturing processes.

• Application of industry standards and best practices to meet government customer quality expectations.

• A strong ownership mindset with demonstrated capability to drive projects from start to completion.

• Analytical skills and experiences for data mining, data quality, metrics generation, issue management systems, and statistical analysis tools (MatLab, JMP, Minitab, etc.)

• Currently possesses and is able to maintain an active U.S. Secret security clearance.

Preferred Qualifications:

• Master’s degree in a technical field

• 5-7 years of experience with developing quality systems for high volume, high complex manufacturing environments and suppliers.

• Experience in Engineering, Manufacturing, or Quality in for communications systems used for Intelligence Community (IC) customers

• Working knowledge of AS9100/ ISO 9001-based Quality Management System requirements.

• Experience with IPC standards

• Experience with government contracts and mil standard requirements

• Experience with Teamcenter, SolidWorks, Jira, Tableau, and Altium (or other PCBA and harness design software)

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As the lead of the Quality function for Maritime's Dive-XL, you will work inside and outside the organisation to develop strategies, define and execute plans, and implement processes that deliver reliable products. The right person for this role has knowledge of manufacturing, product development, and continuous improvement. If you are someone who loves to build world-class Quality processes, develop teams, and be accountable for results, then this role is for you.

Please note: This role requires international travel to Australia for 1 month for onboarding for knowledge transfer and training; This can be broken up in 2 week increments.

Key Responsibilities: Partner with the manufacturing engineering, production, and development engineers to support the quality of the integration process for components such as underwater sensors/equipment, PCBAs, cables, wiring harness, actuators, machined parts and structures, etc. Conduct audits and inspections to ensure compliance with quality standards. Partner with development engineers to create, define, develop, and implement inspection systems. Work cross-functionally to define and execute the product build and inspection requirements to meet our customer quality requirements. Lead the non-conformance review (NCR) process for vehicle integration: Identify defects and flaws in vehicle and subsystem assembly, identify issues and implement corrective actions, and support the usage of coordinate systems, envelopes, and interfaces for system integration. Lead the Root Cause and Corrective Action (RCCA) process for integration, incident management system and Material Review Board (MRB) activities for defence programs, while owning containments for prototype builds and production. Support the incoming inspection processes and integration process for quality documentation, planning, and metrics for effectiveness. Build and manage the quality engineering team for the Dive-XL production line.

Requirements: Bachelor's degree in Engineering or similar technical field, or equivalent work experience 8+ years of relevant experience working with OEM suppliers and manufacturing operations building complex hardware and software systems 5+ years experience working in a AS9100 regulated environment Experience managing and building a quality team Experience in engineering, manufacturing, or quality within the aerospace/defence, automotive, or medical device fields Proven record in strategy and execution of Quality Management Systems in a certified AS9100 enterprise Working knowledge of product development methodologies such as Failure Modes and Effects Analysis (FMEA), Change Management, and Advanced Product Quality Planning (APQP) A strong ownership mindset with demonstrated capability to drive projects from start to finish Proven ability to track, prioritise and drive to success multiple concurrent projects with a strong operational background Hands-on leader. You're resourceful, forward-thinking, drawn to building from ambiguous and unsolved problems and have an 'own the outcome' mindset. Influence and partnering with a diverse group of stakeholders, able to partner with deeply technical as well as operational, business-minded leaders on key Quality and Manufacturing topics Eligible to obtain and maintain an active U.S. Secret security clearance

Preferred Qualifications: Master's degree in a technical field Experience as an auditor for AS9100 or other ISO 9001-based QMS standard (e.g., ISO 13485, IATF 16949) Experience with low volume manufacturing

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We are a global company with a strong company culture and employees located in over 14 countries. Yubico's headquarters are based in Stockholm, Sweden and Santa Clara, CA.

The Role

We are seeking a strategic and hands-on Director of Quality to architect and drive the Quality Management System for our global YubiKey production, warehousing, and fulfillment operations. In this pivotal role, you will move beyond standard quality checks to establish a multi-layered prevention model that mirrors our security philosophy.

Tasks & Responsibilities:

Quality Strategy:

• Architect and drive the implementation of a scalable Quality Management System (QMS) according to ISO 9001 standards.

• Accelerate and structure the ongoing transition from tribal knowledge to documented, auditable, and repeatable process to support QMS.

• Establish a multi-tier quality framework where failures are caught by overlapping layers of defense, including supplier quality, incoming inspection, in-process automated gating, and final outgoing audit.

Internal Education Program:

• Build and lead an internal Quality Academy to drive QMS delivery.

• Collaborate with Engineering to push for rigorous DFMEA and tool requirements, recognizing them as the supplier of manufacturing capabilities while educating Operators on SOPs/OCAPs and Leadership on quality metrics.

Quality Operations:

• Partner closely with Engineering during the Design phase to drive Design Failure Mode and Effects Analysis (DFMEA).

• Provide requirements and drive execution to ensure 'design gating' - preventing products from moving to production without a clear quality plan.

Process Resilience (PFMEA):

• Lead the execution of risk-based Process Failure Mode and Effects Analysis (PFMEA) during the Production and Fulfillment phase.

• Make these technical documents 'readable' and actionable for floor staff to prevent errors in configuration, warehouse, packaging, and fulfillment.

Develop and maintain rigorous Control Plans that specify exactly how quality is monitored at every step.

Implement detection methods, including new inspection methods and functional testing.

Material Review Board (MRB) Leadership:

• Chair the MRB and manage the deviation/waiver process.

• Ensure rigorous engineering validation is performed before any out-of-spec material is approved for production runs.

Out of Control Action Plans (Rectify):

• Define clear, readable 'Out of Control Action Plans' (OCAP).

• Transform reactive firefighting into systematic rectification by ensuring production teams know exactly when to Stop, Call, Wait, or Adjust when metrics drift.

Supply Chain Counterfeit Prevention Program:

• Own and execute the Counterfeit Prevention Program.

• Implement strict controls over component sourcing and chain of custody to protect the security integrity of YubiKeys.

Supplier Quality Management:

• Enforce rigorous quality standards for raw material suppliers and contract manufacturers, ensuring compliance with our security and reliability requirements.

Basic Requirements:

• 10+ years of progressive experience in global Quality Assurance (supporting global supply chain (e.g., North America, EMEA, APJ) within hardware production, customization and fulfillment with significant leadership experience.

• Quality Management Systems: Proven track record of architecting and implementing a QMS from the ground up or upgrading one to ISO 9001 standards.

• Ability to facilitate workshops and drive these processes with internal audiences.

• Security Mindset: Familiar with and able to execute on Counterfeit Prevention Programs (e.g., AS9100/9120) and supply chain security protocols.

• Education: Bachelor's degree in Engineering, Quality Management, or related technical field

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We Are: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.

You Are: You are a highly skilled engineer with a deep commitment to quality and excellence. Your extensive experience in hardware manufacturing, supplier quality management, and continuous improvement makes you a key asset to any organization. You have a strong understanding of the intricacies involved in the manufacturing and fabrication of PCBs, PCBAs, and complex electromechanical assemblies. Your analytical mindset enables you to identify issues, interpret data, and drive meaningful improvements that impact the entire product lifecycle. You thrive in collaborative environments, engaging with cross-functional teams to ensure that quality is embedded in every step, from concept design to production and end-of-life. Your communication skills are exceptional, allowing you to translate complex technical information for diverse audiences, both internally and externally. You are proactive, detail-oriented, and adept at managing projects across multiple time zones. You have a passion for continuous learning and improvement, always seeking new ways to enhance processes and outcomes. Your leadership in failure analysis and root cause investigation ensures robust solutions, and your expertise in quality methodologies makes you a trusted partner for both engineering and manufacturing teams. Above all, you are driven by the desire to deliver products that meet the highest standards of reliability and performance, making a tangible impact on Synopsys’ reputation and success.

What You’ll Be Doing:

• Owning product quality from early concept design through release to production and eventual End of Support phase(s).
• Recommending manufacturing processes and suppliers based on capability, aligned with Synopsys commodity plans, capacity, risks, and total cost of ownership.
• Driving Design for Excellence (DFx) by engaging cross-functional engineering teams and suppliers early in the design cycle to improve manufacturability and testability.
• Managing product and process development activities with suppliers, identifying quality KPIs, and driving metric improvements.
• Establishing, monitoring, and publishing quality dashboards with supporting metrics at global contract manufacturers (CMs)/suppliers.
• Conducting periodic meetings with global CMs/suppliers to drive quality metrics and resolve issues.
• Driving continuous improvement projects with CMs/suppliers.
• Conducting first article inspection reviews on Synopsys products.
• Partnering with Test Engineering to support the development, validation, and deployment of end-of-line test strategies.
• Leading failure analysis, root cause investigations, and corrective/preventive actions for production issues and field returns, ensuring robust and sustainable solutions.
• Creating and reviewing BOMs, ECOs, and manufacturing-related changes using PLM tools.

The Impact You Will Have:

• Ensuring the highest standards of product quality from design to production.
• Driving supplier selection and development to meet Synopsys’s quality, delivery, and cost requirements.
• Implementing processes that identify and manage quality excursions in a timely manner.
• Improving overall manufacturability and testability through early supplier engagement in the design cycle.
• Supporting the development and execution of end-of-line test processes with the Test Engineering team.
• Leading failure analysis and corrective actions for production components and field returns.
• Enhancing transparency and accountability in quality performance through comprehensive dashboards and KPIs.
• Driving sustainable process improvements that impact Synopsys’s global supply chain.

What You’ll Need:

• Bachelor’s degree in Industrial, Manufacturing, Mechanical, or Quality Engineering (Master’s preferred).
• 5+ years in hardware manufacturing, supplier/product quality, or related field of complex electronics and electro-mechanical products.
• Strong experience with high layer count PCB and high-density PCBA assemblies.
• Ability to read and interpret detailed mechanical drawings with GD&T.
• Experience in manufacturing test, collaborating with test teams to interpret failures and drive root cause analysis.
• Experience managing complex quality/improvement projects at global CMs/suppliers.
• Strong knowledge of quality methodologies, metrics, and structured problem-solving techniques.
• Proven problem-solving skills and knowledge of quality tools and methodologies.

Who You Are:

• Detail-oriented and analytical with a strong focus on quality.
• Excellent communicator, able to convey technical information effectively.
• Collaborative team player, skilled at working cross-functionally.
• Proficient in data analysis and statistical improvement methods.
• Adaptable and capable of managing projects across different time zones.

The Team You’ll Be A Part Of: Our team is dedicated to ensuring the highest standards of product quality and reliability. We work cross-functionally with engineering, manufacturing, and supply chain teams to drive continuous improvement and excellence in our hardware systems. Our focus is on developing robust processes and managing supplier quality to meet Synopsys’s stringent requirements.

Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.

At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.

Benefits: At Synopsys, innovation is driven by our incredible team around the world. We feel honored to work alongside such talented and passionate individuals who choose to make a difference here every day. We're proud to provide the comprehensive benefits and rewards that our team truly deserves.

Visit Benefits Page

• Health & Wellness Comprehensive medical and healthcare plans that work for you and your family.

• Time Away In addition to company holidays, we have ETO and FTO Programs.

• Family Support Maternity and paternity leave, parenting resources, adoption and surrogacy assistance, and more.

• ESPP Purchase Synopsys common stock at a 15% discount, with a 24 month look-back.

• Retirement Plans Save for your future with our retirement plans.

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Hardware $123K – $285K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

OpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team is responsible for building the next generation of AI-native silicon while working closely with software and research partners to co-design hardware tightly integrated with AI models. In addition to delivering production-grade silicon for OpenAI’s supercomputing infrastructure, the team also creates custom design tools and methodologies that accelerate innovation and enable hardware optimized specifically for AI.

About the Role

We’re looking for a product quality engineer, who will be responsible for driving technical initiatives related to the quality and reliability of our AI supercomputer hardware systems to ensure product success from concept to launch and through mass production. You’ll have the opportunity to work with a wide range of stakeholders, from design engineering and operations teams, TPMs, external industry vendors and partners to ensure that all products are developed and delivered on time and to the highest quality standards.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• In this role, you’ll be responsible for defining product quality and reliability targets and driving initiatives to ensure product success from concept to launch.

• Lead and develop the overall product quality and reliability strategy and process for next-gen AI hardware system development, you will have the opportunity to work with a wide range of stakeholders, from design engineering and operations teams, TPMs and external industry vendors and partners to ensure that all products are developed and delivered on time and to the highest quality standards.

• Lead the team to establish NPI product quality control process, define reliability qualification strategy, define clear milestones and deliverables, drive internal process improvements across multiple terms and functions.

• Drive the design and execution of comprehensive quality and reliability assurance plans, testing protocols, and validation processes to ensure all hardware systems meet stringent performance, reliability and compliance standards.

• Champion the use of advanced data analytics and statistical methods for analysis and monitoring of key quality metrics (e.g., yield, defect rates, MTBF) to monitor performance, predict potential failures, and guide product improvements.

• Lead failure analysis, root cause identification, and corrective actions for system failures in both development and operational environments.

• Collaborate with suppliers to ensure that all sub-components meet quality standards and performance specifications.

• Visit vendors' facilities and review their manufacturing environment to assess and improve their procedures.

• Lead component supplier and JDM/CM quality control audits and performance reviews to ensure component and system reliability.

• Own overall product quality process development of the hardware product. This includes the PCB, PCBA, cabling and connector, chassis, rack, power, and cooling components, subsystems spanning internal and external development work through successful deployment into the infrastructure and support of production workloads at scale.

• Develop and manage overall product quality requirements, scope, schedules, and deliverables with engineering teams, TPMs, partners and key stakeholders.

• Communicate effectively with cross-functional teams to ensure successful execution of programs.

• Utilize problem-solving skills to resolve issues and overcome obstacles, perform risk assessment, risk mitigation and change management on projects.

• Manage multiple projects simultaneously.

• Monitor project progress and ensure deadlines and standards are met.

You might thrive in this role if you:

• Have an impressive track record of leading complex projects from concept to production launch and have the ability to work with cross-functional teams to ensure successful execution of programs.

• Are a creative, detail-oriented, and self-motivated individual looking for an exciting opportunity in the tech industry, this could be the perfect role for you

• Stay up to date on industry trends and product quality engineering of high-performance computing systems.

• Like being a close partner with cross-functional teams to understand key design changes requiring validation to accurately integrate engineering validation needs into the overall system build.

• Have experience driving development timelines for new platform introduction and managing internal review processes.

• Have significant experience driving creativity, quality, reliability, and schedule at multinational JDM/CM vendors.

• Are deeply familiar with mechanical and electrical Design For Quality (DFQ), Excellence (DFX), Manufacturability (DFM), Assembly (DFA), Test (DFT), and Design for Reliability (DFR), etc.

• Have experience with 8D and various troubleshooting/root cause analysis methodology such as 5 Whys, Fishbones, etc..

• Are excited by capturing, analyzing, and presenting key quality metrics data.

• Are keen on root cause corrective actions.

• Are comfortable with ambiguity and rapidly changing conditions.

_To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs

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Location

San Francisco

Employment Type

Full time

Department

Data Science

Compensation

• $293K – $515K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

OpenAI’s mission is to ensure AI benefits all of humanity. ChatGPT for Work supports that mission by helping more people access real leverage from AI in their day-to-day jobs—so they can spend less time on busywork and coordination, and more time on the work that’s meaningful and additive. We’re building an AI-native workspace where AI acts as a superassistant for everyday tasks and a coworker you can hand work off to—then review, edit, and approve with confidence.

About the Role

As the Data Scientist for ChatGPT for Work, you’ll shape product strategy through data: uncover the user problems most worth solving, form sharp hypotheses about what will move team and business outcomes, and influence what we build next by presenting compelling recommendations grounded in rigorous evidence. You’ll be the DRI for the Work insight → strategy → experiment → decision loop—defining what “success” means for teams, pinpointing the highest-leverage adoption and retention bottlenecks, and turning signals into clear product direction.

You’ll partner closely with Product, Engineering, Research, and Finance to ensure our metrics are trusted, our experimentation is rigorous, and our insights turn into shipped improvements.

Responsibilities

• Own the core KPI framework for ChatGPT for Work, spanning onboarding, activation, engagement, retention, and expansion, as well as quality/trust guardrails.

• Build end-to-end funnels that identify where individuals and teams succeed or get stuck, from first workspace setup through repeat usage and long-term team adoption and value creation.

• Define and operationalize “time-to-value” and collaboration loop metrics, and connect them to business outcomes.

• Design and evaluate experiments and rollouts to quantify the impact of product changes across key Work surfaces and flows.

• Partner with product and engineering teams to improve instrumentation, data quality, and metric definitions so decisions are fast and correct.

• Translate complex analysis into clear, compelling insights that shape product strategy and roadmap decisions.

• Help establish data science standards and best practices for measuring human–AI collaboration and AI-native work outcomes.

• Partner with other data scientists across the company to share learnings and raise the bar on measurement, experimentation, and decision-making.

Requirements

• 10+ years in data science / analytics in in high-velocity product environments

• Direct experience working on B2B products (SaaS, collaboration/workspace, developer tools, or enterprise)

• Expert SQL + strong Python

• Strong experimentation + causal inference judgment (incl. when clean A/B tests aren’t feasible)

• Strong product sense/taste: can turn messy signals into crisp hypotheses and roadmap direction

• Proven ability to inspire and influence PM/Eng/Design + leadership through data storytelling

• Autonomous operator who sets the insights/measurement agenda

• Excellent executive communication; thrives in ambiguous, fast-moving environments

• AI-native operator (non-negotiable): “super AI-pilled”—first to adopt new AI tools, uses them daily to increase throughput, and turns them into durable org workflows

Nice-to-haves

• Experience with agentic and/or AI-native B2B products (agents, copilots, workflow automation, AI collaboration)

• Experience measuring AI product quality, trust, and human-AI interaction signals

• Familiarity with enterprise admin/security constraints and how they shape adoption

• Experience with

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What you'll do

• Owning product quality from concept design through release to production and eventual End of Support phase(s).
• Recommending processes and suppliers based on capability, fit with Synopsys commodity plans, capacity, and total cost of ownership.
• Driving DFx by engaging cross-functional engineering teams and suppliers early in the design cycle for feedback on manufacturability and testability.
• Managing product and process development with suppliers, identifying quality KPIs, and driving metric improvements.
• Establishing, monitoring, and driving quality KPIs at CM’s/suppliers with supporting metrics and publishing quality dashboards.
• Conducting periodic meetings with global CM’s/suppliers to drive quality metrics and resolve quality issues.

What you need

• Bachelor’s degree in Industrial, Manufacturing, Mechanical, or Quality Engineering (Master’s preferred).
• 5+ years in hardware manufacturing, supplier/product quality, or related field of complex electronics and electro-mechanical products.
• Strong experience with high layer count PCB and high-density PCBA assembly.
• Ability to read and interpret detailed mechanical drawings with GD&T.
• Experience managing complex quality/improvement projects at global CM’s/suppliers.

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