A critical part of this role is enabling our business and product teams to move quickly and confidently, with policy frameworks that support innovation. You will develop policies for AI-powered product initiatives, informing guardrails that protect the community.

This role entails understanding the needs of hosts and guests and collaborating closely with our business, design, and product teams. The policies you build will directly shape how millions of hosts and guests experience Airbnb and their confidence in the platform.

Key responsibilities include:

• Leading policy development for new and existing product areas, including AI-powered features
• Collaborating with cross-functional stakeholders across the organization
• Fostering, building, and maintaining relationships with leadership of internal business verticals
• Guiding policy operationalization efforts in partnership with cross-functional stakeholders
• Supporting product and AI feature launches with appropriate risk mitigation guidance and policy deliverables

You will be responsible for developing and implementing policies that support the growth and success of Airbnb's AI-powered product initiatives. You will work closely with cross-functional teams to ensure that policies are aligned with business objectives and are effective in protecting the community.

To be successful in this role, you will need to have a strong understanding of AI policy and its applications in the context of product development. You will also need to have excellent communication and collaboration skills, as well as the ability to work effectively in a fast-paced environment.

The ideal candidate will have a minimum of 10 years of experience in a policy, legal, or trust and safety role, with prior leadership on product policy and experience developing AI policy in support of AI-driven product initiatives.

XML job scraping automation by YubHub

You will help define best practices for developers building on claude for deployment to users across different developmental stages, design age-assurance policies that protect minors from inappropriate content and interactions, and establish clear boundaries for adult content and experiences. In addition, you will advise teams on opportunities for age-appropriate helpfulness, including advising cross-functional teams on beneficial use cases for younger users where appropriate.

Safety is core to our mission and you’ll help shape policy creation and development so that our users can safely interact with and build on top of our products in a harmless, helpful and honest way.

Responsibilities:

• Serve as an internal subject matter expert, leveraging deep expertise in child safety, adult content, youth development, and age-appropriate design to:

• Draft new policies that help govern the responsible use of our models for emerging capabilities and use cases

• Design evaluation frameworks for testing model performance in areas of expertise

• Conduct regular reviews and testing of existing policies to identify and address gaps and ambiguities

• Review flagged content to drive enforcement and policy improvements

• Update our usage policies based on feedback collected from external experts, our enforcement team, and edge cases that you will review

• Work with safeguards product teams to identify and mitigate concerns, and collaborate on designing appropriate interventions for users across different age groups

• Advise on age assurance approaches and content classification frameworks in partnership with Enforcement, Product, Engineering, and Legal teams

• Educate and align internal stakeholders around our policies and our approach to safety in your focus area(s)

• Keep up to date with new and existing AI policy norms, regulatory requirements (e.g., age-appropriate design codes), and industry standards, and use these to inform our decision-making on policy areas

Requirements:

• As a researcher, subject matter expert, or trust & safety professional working in one or more of the following focus areas: child safety, youth online safety, age assurance, developmental science, content classification and rating systems, or adult content policy.

• Drafting or updating product and / or user policies, with the ability to effectively bridge technical and policy discussions

• Designing or implementing age-appropriate experiences, age assurance mechanisms, or content classification / labeling systems

• Working with generative AI products, including writing effective prompts for policy evaluations and classifier development

• Aligning product policy decisions between diverse sets of stakeholders, such as Product, Engineering, Public Policy, and Legal teams

• Understanding the challenges that exist in developing and implementing product policies at scale, including in the content moderation space

• Thinking creatively about the risks and benefits of new technologies, and leveraging data and research to inform policy recommendations

• Navigating and prioritizing work efforts amidst ambiguity

Salary:

$245,000-$285,000 USD

XML job scraping automation by YubHub

You will help define best practices for developers building on claude for deployment to users across different developmental stages, design age-assurance policies that protect minors from inappropriate content and interactions, and establish clear boundaries for adult content and experiences. In addition, you will advise teams on opportunities for age-appropriate helpfulness, including advising cross-functional teams on beneficial use cases for younger users where appropriate.

Safety is core to our mission and you’ll help shape policy creation and development so that our users can safely interact with and build on top of our products in a harmless, helpful and honest way.

You may be a good fit if you have experience:

As a researcher, subject matter expert, or trust & safety professional working in one or more of the following focus areas: child safety, youth online safety, age assurance, developmental science, content classification and rating systems, or adult content policy.

Drafting or updating product and / or user policies, with the ability to effectively bridge technical and policy discussions.

Designing or implementing age-appropriate experiences, age assurance mechanisms, or content classification / labeling systems.

Working with generative AI products, including writing effective prompts for policy evaluations and classifier development.

Aligning product policy decisions between diverse sets of stakeholders, such as Product, Engineering, Public Policy, and Legal teams.

Understanding the challenges that exist in developing and implementing product policies at scale, including in the content moderation space.

Thinking creatively about the risks and benefits of new technologies, and leveraging data and research to inform policy recommendations.

Navigating and prioritizing work efforts amidst ambiguity.

The annual compensation range for this role is $245,000-$285,000 USD.

XML job scraping automation by YubHub

Product Policy – Policy Manager (Child Safety)

Location

San Francisco

Employment Type

Full time

Department

Product Policy

Compensation

• $261K – $290K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern use of OpenAI’s services, including ChatGPT, GPTs, the GPT store, Sora, and the OpenAI API. As a member of this team, you will be instrumental in developing policy approaches to best enable both innovative and responsible use of AI so that our groundbreaking technologies are truly used to benefit all people.

As a member of the Product Policy team, you will leverage an understanding of AI technology, consumer and developer products, as well as the policy landscape to help mitigate risks and ensure OpenAI’s products benefit all of humanity. This role will shape Product Policy’s approach on child safety related policies to support our growing investments in protecting children and young people across our platforms. This will include crafting policies with our partner teams to ensure the best possible user experiences with our tools and working closely with investigative, integrity, safety, and ops teams to detect and address misuse.

We’re looking for candidates with deep expertise in the child safety ecosystem — particularly as it relates to generative AI — who can partner closely with product and legal teams to shape responsible platform policy. Ideal candidates bring a strong understanding of the child safety and AI policy landscape and are able to translate that expertise into clear, practical guidance for product teams and company leadership. As OpenAI continues to scale, this role will play a key part in aligning diverse stakeholders across product, legal, research, global affairs, and communications to advance a coherent and trusted approach to child safety. Comfort navigating complexity and ambiguity is essential.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Develop and maintain child-safety policy frameworks that govern how OpenAI products are designed, launched, and operated, including safeguards against exploitation, grooming, harmful content, and other child-related risks.

• Partner cross-functionally with Product, User Ops, Legal, Safety, Integrity, Communications, and Global Affairs to align on risk posture, product launches, incident response, and external commitments.

• Translate policy into practice by creating clear implementation standards, enforcement protocols, and escalation paths that engineering, operations, and integrity teams can embed directly into product and trust & safety systems.

• Identify opportunities to leverage data to inform our policy work.

You might thrive in this role if you:

• 4+ years of experience in child safety, trust & safety, policy, investigations, intelligence, or a related field, with exposure to how technology platforms manage child-related risks.

• Have specific & deep experience with _product policy_ work to partner with technical teams and shape responsible product development.

• Possess excellent communication skills with demonstrated ability to communicate with product managers, engineers, researchers, and executives alike

• Are comfortable with ambiguity and enjoy going 0 to 1

• Are a creative thinker with an eye for opportunities to leverage data to inform policies

• Have an understanding of how government, enterprise, and other stakeholders think about child safety related policy issues

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core,

XML job scraping automation by YubHub