Mixpanel is a digital analytics platform that helps teams accelerate adoption, improve retention, and ship with confidence. It has over 29,000 customers, including Workday, Pinterest, LG, and Rakuten Viber.

About the Team ==============

Mixpanel Engineering is a small, fast-moving team focused on delivering real value to customers. We build powerful AI-powered product analytics while obsessing over clarity, simplicity, and delight. Engineers here own problems end to end. You can move across the stack to ship impact without being blocked by silos or heavy process.

Product innovation drives our business, and product engineering teams own that responsibility. The Infrastructure group focuses on high-scale customer data, operating as a force multiplier for the broader company as it moves toward an AI-first product. It comprises of four teams, Data Foundation, Query Engine, Data Storage and Data Activation.

Responsibilities ===============

Lead and build AI-first product experiences from inception to global scale.

Lead an engineering team and grow its scope over time. This role is for someone who loves developing people and unlocking their potential.

Build an exceptional team by hiring well, coaching deeply, and creating a culture where engineers feel ownership and pride in what they ship.

Shape direction alongside Product, turning big ideas into focused execution and helping teams move fast without losing quality.

Set the technical bar and protect the system. Depending on level, this may mean hands-on technical leadership or empowering tech leads with clarity and trust.

Requirements ============

10+ years engineering experience; 4+ years leading engineering teams

Experience building and running infrastructure supporting real-world, customer-facing web applications.

Experience building and using AI-powered products in production environments.

Proven collaboration with product managers and designers on meaningful infrastructure.

Strong judgment in technical tradeoffs, backed by lessons learned.

Evidence of leadership through influence, alignment, and growing others.

Director candidates must have experience managing managers.

Skilled at navigating ambiguity, making tradeoffs, and bringing clarity to complex org structures

High level of ownership, accountability, and product intuition

Additional Resources ====================

Engineering Life Page

Engineering Blog

Compensation ==========

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations.

Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range $279,000-$377,000 USD

Benefits and Perks =================

Comprehensive Medical, Vision, and Dental Care

Mental Wellness Benefit

Generous Vacation Policy & Additional Company Holidays

Enhanced Parental Leave

Volunteer Time Off

Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Culture Values ==============

Make Bold Bets: We choose courageous action over comfortable progress.

Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.

One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.

Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.

Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.

Why choose Mixpanel? ================

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics.

Conclusion ========

Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions. Mixpanel is an equal opportunity employer supporting workforce diversity.

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We are looking for an ambitious, experienced, and driven individual to join our product and platform development team. As a Senior Software Engineer, you will design and develop large and complex product features that are delivered to 820 million monthly active users and can scale to 100K+ RPS.

Responsibilities

• Design and develop large and complex product features that are delivered to 820 million monthly active users and can scale to 100K+ RPS.
• Lead cross-team projects and collaborate with developers, QAs, and other departments.
• Take ownership of the product's architecture, performance, and quality. Ensure that the right architecture, design, and technical decisions are taken by the developers in the team.
• Take initiatives to ensure that the best practices for software development are followed by the team.
• Optimize application for maximum speed and scalability.
• Contribute to hiring and onboarding processes.

Requirements

• 8+ years of medium to large-scale software development experience.
• Strong knowledge of designing and architecting complex systems.
• Experience with benchmarking systems for performance, and failure detection.
• Track record of mentoring and onboarding engineers.
• Experience with project management and related tools and frameworks.
• Knowledge of Posix compliant operating systems (we develop on Mac OS X and deploy on GNU/Linux).
• Excellent problem-solving skills and a proactive approach to issue resolution.
• Excellent verbal and written communication skills.
• Bachelor's degree in Computer Science (or equivalent).

Nice to Have

• Exposure to project management and related tools.
• Experience of working with Product Managers and Designers.

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This role will own the research and customer understanding side of UX, translating insights into actionable design direction and helping deliver a world-class shopping experience for gamers across mobile, and desktop. You will be the bridge between stakeholders, product, and engineering—ensuring that what we build is deeply grounded in user needs and measurable business outcomes.

Key Responsibilities (Prioritized)

1. User Research, Personas & Insights (Core Focus)

• Plan, conduct, and synthesize qualitative and quantitative research (usability tests, interviews, surveys, concept tests, diary studies where relevant) for key e-commerce journeys (browse, PDP, cart, checkout, support, etc.).
• Perform usability testing on in-flight and existing experiences; identify friction points and prioritize issues based on impact and severity.
• Work with Marketing to Design and analyze surveys to capture shopper and retail associate feedback; translate findings into clear, prioritized recommendations.
• Develop, maintain, and evolve data-backed personas and customer cohorts, incorporating behavioral analytics, survey data, and qualitative insights.
• Create customer journey maps, task flows, and experience blueprints that articulate pain points, opportunities, and success metrics.
• Partner with analytics teams (or use tools directly) to connect UX research with quantitative signals (conversion, funnel drop-off, time on task, search behavior, etc.).

2. Experience Design & Delivery

• Work with Product Managers, UX leadership, peers, developers, and stakeholders to conceptualize, design, and refine intuitive e-commerce experiences and components across devices.
• Develop and maintain interactive wireframes, flows, and prototypes (low to high-fidelity) to support product definition, experimentation, and development.
• Analyze user interface problems and create design solutions that balance user needs, technical constraints, and measurable business goals.
• Take part in ideation, scoping, and discovery for new features and initiatives, contributing customer and research perspectives to roadmap decisions.
• Clearly articulate design rationale and seek feedback early and often from stakeholders.

3. Cross-Functional Collaboration & Execution

• Act as a bridge between Product, Engineering, and stakeholders, ensuring user needs are translated into clear requirements and acceptance criteria.
• Partner closely with Engineering and QA to ensure UI designs are implemented to spec and perform as expected in real-world conditions.
• Collaborate with Product Managers to define hypotheses, success metrics, and test plans for UX improvements (e.g., A/B tests, multivariate tests).
• Communicate research findings and design decisions in a way that is accessible, compelling, and actionable for non-design audiences.

4. Design Systems & UX Quality

• Collaborate with the UI/UX Lead on maintaining consistency with the emerging design language, component library, and interaction patterns across SteelSeries experiences.
• Provide input and feedback on design system evolution, ensuring components support real customer needs and e-commerce use cases.
• Contribute to best practices, standards, and guidelines for UX and research within the team.

5. Continuous Improvement & Learning

• Stay current on e-commerce UX patterns, experimentation methods, and research tools; bring relevant ideas back to the team.
• Mentor or support junior designers or cross-functional partners in basic research methods and UX-thinking.
• Show clear communication abilities and a growth-oriented mindset, regularly requesting feedback and applying it to improve your work.

Qualifications

Must-Have

• 4+ years of experience in UX/Product Design, with a meaningful portion focused on e-commerce experiences (DTC, retail, or marketplace).
• Demonstrated experience planning and running user research: usability testing, interviews, surveys, and synthesis into personas, journeys, and clear recommendations.
• Demonstrated ability to design for complex flows such as catalog browsing, product discovery, checkout, account management, or similar.
• Advanced proficiency with modern design and prototyping tools (e.g., Figma, Sketch, XD, or similar).
• Experience working in cross-functional product teams (PM, engineering, data, marketing, operations).
• Ability to define and track UX success metrics in partnership with Product and Analytics (e.g., conversion, drop-off, NPS, CSAT, task success).
• Excellent written and verbal communication; comfortable presenting to stakeholders at different levels.
• Portfolio that shows end-to-end ownership from research and insight through to shipped experiences and measurable impact.

Nice-to-Have

• Experience in gaming, consumer electronics, or enthusiast communities.
• Familiarity with Contentful, SFCC, or other enterprise e-commerce/CMS platforms.
• Experience with A/B testing & experimentation platforms.
• Experience building and maintaining research repositories and scalable research ops practices.

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We’re looking for a Senior Product Marketing Manager to help accelerate the growth of Replit Agent— a core part of our mission to allow anyone to build software, without any coding experience.

This role sits at the crossroads of product, engineering, and go-to-market, ensuring that every new feature we ship lands with clarity, excitement, and impact. You’ll work closely with our engineers, PMs and Partnership teams to understand the product roadmap, then translate those innovations into compelling narratives that resonate with builders of all kinds — from solo builders to enterprise teams.

Responsibilities

• Lead Product Marketing for our Launches: Develop and operationalize Replit’s launch motion — from early roadmap planning through public release. Create repeatable frameworks that keep launches fast, clear, and coordinated.

• Shape Messaging & Positioning: Craft technically fluent, developer-first narratives that highlight how Replit’s AI coding agent accelerates creativity and productivity. Tailor messaging to different developer segments and channels.

• Create Sales & Growth Enablement: Build the first generation of enablement materials (decks, demos, battlecards, FAQs) that empower GTM teams and partners to tell Replit’s story confidently.

• Lead Competitive and Market Insights: Stay ahead of the fast-moving landscape in AI coding assistants and app development platforms. Identify key trends, threats, and whitespace opportunities that shape how Replit stands out.

• Co-market with our Partner ecosystem

You’ll also leverage your storytelling expertise to collaborate with our partner ecosystem, crafting compelling “Better Together” narratives that elevate our joint value and propel partner marketing initiatives

• Analyze & Learn: Define metrics, gather insights, and feed back learnings from the field and community to inform product and marketing strategies.

Requirements

• Have 8+ years of work experience, including 6+ years in product marketing (ideally within the app development space)

• Love building from scratch — frameworks, processes, teams, and strategy

• Excellent written communication and storytelling skills, with the ability to simplify complexity

• Are equally comfortable writing a launch announcement, building a competitive teardown, or running a cross-functional sync

• Have a founder mindset: you identify gaps and fill them, move quickly, and don’t wait for someone else to define the playbook

• Proven ability to partner directly with engineers and product managers, turning technical concepts into simple, powerful stories

• Strong project management skills — you can juggle multiple launches and keep teams aligned under pressure

• Experience with sales enablement and competitive positioning for technical audiences

• A collaborative, low-ego approach and willingness to dig into the details

Bonus Points

• Experience in app development space or marketing to product managers, designers, sales, marketing or operations teams

• Experience with Partner/Ecosystem Marketing — to start with, we are looking for a generalist who can also help out with Partner Marketing

• Experience at a startup or high-growth environment where speed and adaptability matter

• Understanding of AI and machine learning technologies

• A track record of successful launches for developer-facing products

Example Projects

• Establishing a repeatable launch rhythm for major features and smaller updates

• Building a competitive intelligence framework for the AI coding assistant space

• Developing persona-driven messaging for builders across different segments and company sizes

• Launching and executing co-marketing initiatives with Replit’s partner ecosystem

• Coordinating cross-functional launches with engineering, product and marketing

• Defining metrics and feedback loops between product, marketing, and the our builder community

Benefits

• Competitive Salary & Equity

• 401(k) Program with a 4% match

• Health, Dental, Vision and Life Insurance

• Short Term and Long Term Disability

• Paid Parental, Medical, Caregiver Leave

• Commuter Benefits

• Monthly Wellness Stipend

• Autonomous Work Environment

• In Office Set-Up Reimbursement

• Flexible Time Off (FTO) + Holidays

• Quarterly Team Gatherings

• In Office Amenities

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Program Manager, Product Policy

Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Product Policy

Compensation

• $261K – $335K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern use of OpenAI’s services, including ChatGPT, GPTs, the GPT store, Sora, and the OpenAI API. As a member of this team, you will be instrumental in developing and operationalizing policy approaches to best enable both innovative and responsible use of AI so that our groundbreaking technologies are truly used to benefit all people.

About the Role

We are looking for a program manager to strengthen the operational backbone of the Product Policy team. This role focuses on making our core processes run smoothly and reliably—how we update policies, track progress, coordinate with ops, and manage the mechanics that enable the team to move quickly and responsibly. This person will own critical operational workflows and support priority initiatives.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Own and improve Product Policy’s core operational processes (e.g., policy updates, cross-functional handoffs, tracking and reporting).

• Build and maintain systems to measure progress, surface risks, and ensure accountability across workstreams.

• Coordinate day-to-day execution with operations, integrity, safety, and legal partners.

• Support priority initiatives by organizing workplans, driving follow-ups, and keeping execution on track.

• Develop lightweight tools, templates, and documentation that make the team more efficient and predictable.

• Translate policy requirements into clear operational steps for partner teams.

What we’re looking for:

• Experience running operational programs or processes in cross-functional environments.

• Strong organizational skills and attention to detail, with an instinct for improving systems.

• Comfort working with policy, technical, and operational stakeholders.

• Ability to execute independently while escalating issues appropriately.

• Background in policy / trust and safety.

You might thrive in this role if you:

• Have worked 7+ years in product policy or similar roles.

• Possess excellent communication skills with demonstrated ability to communicate with product managers, engineers, researchers, and executives alike.

• Are comfortable with ambiguity and enjoy going 0 to 1.

• Are a creative thinker with an eye for opportunities to leverage data to inform policies.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Research Engineer, Retrieval & Search, Applied Engineering

Location

San Francisco

Employment Type

Full time

Department

Applied AI

Compensation

• $293K – $585K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

We bring OpenAI's technology to the world through products like ChatGPT and the OpenAI API.

We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.

About the Role

We are looking for an experienced Research Engineer to work on retrieval & search problems across our API and ChatGPT. As the AI landscape has evolved over the last few years, retrieval & search have emerged as key use cases for our models, and we are investing in ensuring that we can offer these search-based product experiences for our users. You will be at the center of our retrieval & search efforts as a company, and the progress you drive here will reach millions of end users.

In this role, you will:

• Work on retrieval & search algorithms and methodologies in close collaboration with our research team, including problems in such domains as document search, enterprise search, knowledge retrieval, and web-scale search.

• Deploy these search methodologies into production in both the API and ChatGPT to be used by millions of end users.

• Explore novel research topics in retrieval & search that may inform our product strategy in the medium and long term.

• Partner with researchers, engineers, product managers, and designers to bring new features and research capabilities to the world

You might thrive in this role if you:

• Have extensive prior experience building and maintaining production machine learning systems.

• Have prior experience working with vector databases, search indices, or other data stores for search and retrieval use cases

• Have prior experience building and iterating on internet-scale search systems

• Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done

• Have the ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadlines

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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