Join Airtable's Professional Services team as a Delivery Consultant and help enterprise customers unlock the full value of Airtable. In this high-impact, client-facing role, you'll design, build, and implement tailored solutions that streamline workflows, accelerate onboarding, and drive long-term adoption.
\nAs a Delivery Consultant, you'll deliver multiple concurrent enterprise Airtable implementations on time and within scope. You'll design scalable, reusable solution patterns and implementation playbooks, lead customer onboarding and accelerate time-to-value, advise customers on best practices, solution architecture, and workflow design, contribute to internal documentation and best practice libraries, partner with product teams to share customer insights and influence the roadmap, collaborate with Sales, Customer Success, and Partners to drive adoption and satisfaction, and track and improve key metrics such as CSAT, NPS, and customer adoption post-implementation.
\nYou'll work closely with cross-functional teams to identify and address customer needs, develop and implement solutions, and ensure successful project delivery. You'll also contribute to the development of Airtable's Professional Services team and help shape the future of the organisation.
\nIn return, you'll have access to a competitive salary, comprehensive benefits package, and opportunities for growth and development.
\nThe ideal candidate will have 5–8+ years of experience in consulting, professional services, or solution delivery roles, with a strong background in workflow design, process mapping, and system implementation. They'll be skilled in cross-functional stakeholder management in enterprise environments, excellent consulting and client-facing communication skills, and able to translate business requirements into scalable solutions.
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