We are looking for a Director, Engineering - Patient to lead our Patient Core Experience team. As a key member of our engineering leadership team, you will be responsible for setting the technical strategy for our core patient experience, leading three engineering managers, and scaling the org from 18 to 30+ engineers over the next 18 months. You will also co-own patient funnel metrics with your Product and Data counterparts, drive delivery of ML-powered ranking, reimagined patient onboarding, and patient activation systems, and build an engineering culture with clear standards for velocity, quality, and technical excellence.
\nRequired experience includes 10+ years of software engineering experience, 5+ years managing engineering managers, and leading engineering for a consumer or marketplace product where search, matching, ranking, or personalization was core to the business. You should also have scaled an engineering org through a high-growth phase (25+ to 50+) while maintaining velocity and quality, and be technically strong enough to make sound architecture calls on ranking/ML systems, marketplace infrastructure, and consumer-facing surfaces.
\nNice-to-have experience includes healthcare experience or other regulated industries where data sensitivity and clinical consequences raise the stakes, experience with marketplace dynamics (supply/demand balancing, multi-sided incentive design), experience building LLM-based product features (conversational interfaces, intelligent triage, AI-assisted workflows), and experience rethinking team structure or hiring profiles in response to AI productivity gains.
\nOur stack includes Python (Django/FastAPI), TypeScript/React, Elasticsearch, PostgreSQL, Redis, dbt, Snowflake, Temporal, and custom ML models. Everything runs on AWS.
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\nWe are seeking a highly skilled and experienced Staff Software Engineer to join our Communication Products team. As a Staff Engineer, you will be responsible for leading the technical vision for ML-powered messaging features, architecting and delivering intelligent capabilities end-to-end, and partnering deeply with ML and product teams.
\nThe Difference You Will Make:
\nAs a Staff Engineer on the team, you will define and drive the technical strategy for integrating ML capabilities into Airbnb's messaging products, including smart replies, message classification, content moderation, translation, and conversational assistance. You will also own the full lifecycle of ML-powered features: from prototyping and experimentation through launch, monitoring, and iteration.
\nA Typical Day:
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\nHow We'll Take Care of You:
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\nAs a key member of our team, you will work with Cresta product and engineering teams to build and continuously improve the Cresta platform and new product requirements. You will stay closely with customers and their requirements, analyze the technical tradeoffs, and own the customer-facing deliverables.
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\nWe believe in a world where homes are owned by regular people, not corporations. Our mission is to provide authentic belonging experiences, empowering residents to become homeowners and homeowners to achieve financial freedom.
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\nAdditional Information
\nWho You Are
\nYou don’t want to maintain someone else’s system, you want to build your own. You’re competitive. You run toward outcomes, not away from problems. You are customer-obsessed but ruthless about the business. You think in feedback loops. You crave autonomy and accountability. You’ve been underestimated before, and you’re not done proving people wrong.
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\nEmployment Type
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\nCompensation
\nThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
\nMore details about our benefits are available to candidates during the hiring process.
\nAbout the Team
\nLike every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. We take a data-driven approach to understand our customers' needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with Product, Engineering, Research, Comms, and Design teams to create a cohesive customer experience across all our channels. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies.
\nAbout the Role
\nWe’re looking for a senior, builder-minded Product Marketing leader to help establish and define OpenAI’s platform business. OpenAI’s B2B strategy is centered on becoming the intelligence layer inside the enterprise — embedded across workflows, systems, and decision-making. This role sits at the forefront of that effort.
\nThis is a large, open-ended role focused on market creation. This role will help shape an emerging product area and define our go-to-market approach. You will work in close partnership with Product and Sales to determine how this product is positioned, how it goes to market, how we drive adoption and usage, and how we differentiate in a competitive enterprise landscape. This is an opportunity to build, own, and scale an enterprise GTM strategy end to end.
\nThis role will ideally be based in San Francisco, CA, with a hybrid schedule of three days per week in the office, or Remote West Coast, US, with frequent travel.
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\nResearch
\nCompensation
\nThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
\nMore details about our benefits are available to candidates during the hiring process.
\nThis role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.
\nAbout the Team
\nThe Sora team is pioneering multimodal capabilities for OpenAI’s foundation models. We’re a hybrid research and product team focused on integrating multimodal functionalities into our AI products, ensuring they are reliable, user-friendly, and aligned with our mission of broad societal benefit.
\nAbout the Role
\nWe’re looking for experienced, problem-solving engineers to build new products and scale our systems. Our success depends on our ability to quickly iterate on products while also ensuring that they are performant and reliable.
\nYou’ll work in a deeply iterative, collaborative, fast-paced environment to bring our technology to millions of users around the world, and ensure it’s delivered with safety and reliability in mind.
\nAs we explore new frontiers in video-enabled AI and other modalities, you will help define our product strategy and build the foundations for these initiatives. We value engineers who take initiative, demonstrate strong product instincts, and maintain a user-centric focus in their work.
\nIn this role, you will:
\nYou might thrive in this role if you:
\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
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