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You&#39;ll also operate as a connective layer across functions - helping translate between customer needs, product decisions, and go-to-market execution.</p>\n<p>This is a full time role in our Tokyo office, within a hybrid environment.</p>\n<p>What you’ll do at Figma:</p>\n<p>Partner deeply with Sales and GTM: Join customer engagements, unblock technical teams, and support high-impact deals involving Dev Mode, design systems, and the Figma API</p>\n<p>Own regional technical presence: Play a leading role across JAPAC field events, activations, and key moments, representing Figma to developer audiences</p>\n<p>Build real things: Create production-quality demos, prototypes, and tools that reflect how modern teams actually build, not just toy examples</p>\n<p>Create scalable technical content: Author guides, code samples, and technical narratives that help developers adopt Figma in real workflows</p>\n<p>Influence product direction: Bring structured, high-signal feedback from customers and the community into Product. Help shape features before and after launch</p>\n<p>Bridge design and development: Help teams operationalize workflows across design systems, tokens, and developer tooling</p>\n<p>We&#39;d love to hear from you if you have:</p>\n<p>5+ years technical front-end knowledge (should be committing code to a production level environment, not self taught alone)</p>\n<p>English fluency (+ ideally one other language)</p>\n<p>Strong written and verbal communication skills</p>\n<p>Experience in creating technical content/delivering talks</p>\n<p>Experience in product development workflows especially collaborating with design teams</p>\n<p>Background in growth SaaS business</p>\n<p>While it’s not required, it’s an added plus if you also have:</p>\n<p>Design experience</p>\n<p>Knowledgeable about design team + design systems workflows</p>\n<p>Experience developing (Figma) plugins</p>\n<p>At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_c96b4160-335","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Figma","sameAs":"https://www.figma.com/","logo":"https://logos.yubhub.co/figma.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/figma/jobs/5969647004","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["technical front-end knowledge","English fluency","strong written and verbal communication skills","experience in creating technical content/delivering talks","experience in product development workflows"],"x-skills-preferred":["design experience","knowledgeable about design team + design systems workflows","experience developing (Figma) plugins"],"datePosted":"2026-04-18T15:51:53.663Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tokyo, Japan"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"technical front-end knowledge, English fluency, strong written and verbal communication skills, experience in creating technical content/delivering talks, experience in product development workflows, design experience, knowledgeable about design team + design systems workflows, experience developing (Figma) plugins"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_c08c3307-3b6"},"title":"Mid-Market Account Manager","description":"<p>Replit is one of the fastest growing companies in the world, having gone from $2.5M in ARR to over $150M in just 10 months. 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We are seeking an Enterprise Account Manager with strong communication skills to drive retention, expansion, and customer success.</p>\n<p>Replit provides the fastest way to turn ideas into software. With our powerful AI-powered Agent and Assistant, anyone can create and launch apps from natural language in just one click. Build and deploy full-stack applications directly from your browser—no setup required. Never written a line of code in your life? No problem. Replit makes software creation accessible, collaborative, and lightning-fast.</p>\n<p>Join us in our mission to empower the next generation of builders. As an Enterprise Account Manager, you will leverage your skills to help customers maximize value from Replit&#39;s platform while driving sustainable revenue growth.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention</li>\n<li>Champion customer success by helping businesses realise the transformative potential of AI-powered software creation</li>\n<li>Lead onboarding programs that accelerate customer time-to-value and platform adoption</li>\n<li>Guide customers through Replit&#39;s rapidly evolving feature set, including Agent 3&#39;s autonomous capabilities, Plan Mode, and automation tools</li>\n<li>Execute renewal processes with a focus on expansion and long-term partnership development</li>\n<li>Maintain accurate customer health scores and renewal forecasting data in Replit&#39;s CRM (Hubspot)</li>\n<li>Gather and communicate valuable customer feedback, championing their interests within Replit</li>\n<li>Optimize customers&#39; use of the Replit platform through ongoing training, support, and strategic guidance</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>3-5+ years of experience in Customer Success, Enterprise Account Management, or technical sales role, preferably in SaaS or developer tools</li>\n<li>Excellent communication skills, with the ability to explain technical concepts to non-technical audiences</li>\n<li>Proven track record of meeting or exceeding renewal and expansion revenue targets</li>\n<li>Experience managing customer relationships from onboarding through renewal and expansion</li>\n<li>Proficiency in using CRM systems and customer success tools (e.g., Hubspot)</li>\n<li>Ability to quickly learn and articulate the value of new technologies to diverse customer segments</li>\n<li>Strong problem-solving skills and consultative approach to customer challenges</li>\n<li>Self-motivated with excellent time management and organisational skills for managing multiple accounts</li>\n<li>Passion for technology and staying current with industry trends, particularly AI and automation</li>\n<li>Experience with or strong interest in AI is a plus</li>\n<li>Comfort with data analysis to drive customer success metrics and identify growth opportunities</li>\n</ul>\n<p><strong>Nice to have:</strong></p>\n<ul>\n<li>You&#39;re an active Replit user</li>\n<li>You&#39;ve worked at an early-stage startup or in developer tools</li>\n<li>Experience with rapid prototyping, product development workflows, or business process automation</li>\n<li>Background in customer success at companies serving technical or semi-technical user bases</li>\n<li>Degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)</li>\n</ul>\n<p><strong>Tools + Tech Stack for this role:</strong></p>\n<ul>\n<li>Replit</li>\n<li>Hubspot CRM</li>\n<li>Customer success and analytics platforms</li>\n<li>ZoomInfo</li>\n<li>LinkedIn Sales Navigator</li>\n<li>Hashboard, Hex</li>\n<li>Various customer communication and project management tools</li>\n</ul>\n<p><strong>This role may not be a fit if:</strong></p>\n<ul>\n<li>You&#39;re not passionate about helping customers succeed and driving long-term relationships</li>\n<li>You lack an understanding of the software development lifecycle or have little interest in learning about technical workflows</li>\n<li>You&#39;re not excited about AI and its potential to transform how businesses operate</li>\n<li>You don&#39;t enjoy being in client-facing roles where 80% of your day is talking to customers</li>\n<li>You prefer transactional interactions over building deep, strategic relationships</li>\n</ul>\n<p><strong>Full-Time Employee Benefits Include:</strong></p>\n<ul>\n<li>Competitive Salary &amp; Equity</li>\n<li>401(k) Program with a 4% match</li>\n<li>Health, Dental, Vision and Life Insurance</li>\n<li>Short Term and Long Term Disability</li>\n<li>Paid Parental, Medical, Caregiver Leave</li>\n<li>Commuter Benefits</li>\n<li>Monthly Wellness Stipend</li>\n<li>Autonomous Work Environment</li>\n<li>In Office Set-Up Reimbursement</li>\n<li>Flexible Time Off (FTO) + Holidays</li>\n<li>Quarterly Team Gatherings</li>\n<li>In Office Amenities</li>\n</ul>\n<p><strong>Want to learn more about what we are up to?</strong></p>\n<ul>\n<li>Meet the Replit Agent</li>\n<li>Replit: Make an app for that</li>\n<li>Replit Blog</li>\n<li>Amjad TED Talk</li>\n</ul>\n<p><strong>Interviewing + Culture at Replit</strong></p>\n<ul>\n<li>Operating Principles</li>\n<li>Reasons not to work at Replit</li>\n</ul>\n<p>To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_ba2fedf2-90e","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Replit","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/replit.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/replit/ebc39bd6-f32b-4e1b-bda2-30467453c725","x-work-arrangement":"hybrid","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":"$140K – $240K","x-skills-required":["Customer Success","Enterprise Account Management","Technical Sales","SaaS","Developer Tools","CRM Systems","Customer Success Tools","Data Analysis","Problem-Solving","Consultative Approach","Time Management","Organisational Skills","Passion for Technology","AI and Automation"],"x-skills-preferred":["AI","Rapid Prototyping","Product Development Workflows","Business Process Automation","Customer Success at Companies Serving Technical or Semi-Technical User Bases"],"datePosted":"2026-03-07T15:19:28.032Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"NYC (SoHo)"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Customer Success, Enterprise Account Management, Technical Sales, SaaS, Developer Tools, CRM Systems, Customer Success Tools, Data Analysis, Problem-Solving, Consultative Approach, Time Management, Organisational Skills, Passion for Technology, AI and Automation, AI, Rapid Prototyping, Product Development Workflows, Business Process Automation, Customer Success at Companies Serving Technical or Semi-Technical User Bases","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":140000,"maxValue":240000,"unitText":"YEAR"}}}]}