As Staff Product Partnerships Manager - Mercury Bank, you'll own and evolve Mercury's portfolio of strategic partners that underpin our core banking infrastructure and our path toward becoming a bank. This includes relationships with core banking providers, infrastructure partners, and other critical regulatory and ecosystem partners required to support a chartered bank model.

This is a highly cross-functional role that sits at the intersection of product, engineering, compliance, legal, operations, and executive leadership. You'll serve as the primary point of contact for these partners while internally championing their capabilities, constraints, and requirements. You'll be responsible for translating complex regulatory and technical partner considerations into clear internal workstreams and driving them through execution with alignment and rigor.

Beyond managing existing partnerships, you'll play a critical role in identifying, evaluating, and onboarding new partners that support Mercury's long-term banking strategy. This includes market mapping, due diligence, contract negotiation, and ongoing relationship management. You'll bring a thoughtful mix of regulatory fluency, product curiosity, operational depth, and relationship skills to help Mercury build durable, compliant, and scalable banking infrastructure.

Secure, reliable, thoughtful, and (perhaps) magical is how a user should describe banking on Mercury. Your job is to ensure that our core banking and regulatory partners can live up to this standard as we scale.

Responsibilities:

Manage a portfolio of strategic core banking, card, and regulatory partnerships critical to Mercury's banking infrastructure Be the driving force behind building and maintaining Mercury's core banking partner ecosystem in support of our charter ambitions Serve as the internal expert on core banking systems, regulated financial institutions, and the broader banking infrastructure ecosystem Work closely with Legal, Compliance, Risk, Product, Engineering, and Finance to negotiate contracts, manage partner performance, and support regulatory readiness Lead new partner selection, due diligence, and onboarding for core banking and regulatory partnerships Translate partner requirements, constraints, and regulatory considerations into actionable internal plans and timelines Unblock internal teams wherever possible and advocate for Mercury's roadmap while balancing regulatory and partner expectations Clearly communicate Mercury's compliance posture, regulatory obligations, and technical architecture to external partners

Requirements:

Have 8+ years of relevant experience in banking, fintech, or financial services, with deep familiarity working with regulated financial institutions Have experience managing or working closely with core banking providers, issuing banks, or other regulated financial infrastructure partners Be a strong partnership leader who enjoys owning complex, high-stakes relationships Be an excellent communicator and highly organized project manager, comfortable operating across many stakeholders Consistently exercise empathy, especially in highly regulated and constrained environments Have a strong product sense and interest in how financial infrastructure enables customer outcomes Be an effective negotiator with experience navigating complex commercial and regulatory discussions Be technically inclined or comfortable interfacing with engineering and compliance teams on complex systems Stay calm and focused while working on multiple critical initiatives in parallel Exercise creativity while operating within regulatory and operational constraints Think of customers first, always approaching problems from the customer perspective Be able to simplify complex systems and regulatory requirements into clear, documented processes

Total Rewards Package: The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Seattle, Los Angeles or San Francisco: $220,800 - $276,000 US employees outside of New York City, Seattle, Los Angeles or San Francisco: $198,700 - $248,400

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