In this role, you will:

• Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals
• Identify new business opportunities where ElevenLabs’ conversational AI capabilities can drive user engagement, automation, or cost efficiency
• Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends
• Demonstrate expertise,or a strong willingness to learn,about conversational AI and how ElevenLabs’ voice technology can unlock value across customer support, virtual agents, in-app assistants, and more
• Develop and execute account strategies to expand ElevenLabs’ presence within key enterprise verticals
• Partner closely with customer success and solutions engineering to ensure smooth onboarding and expansion of accounts

Requirements:

• 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
• Proven success closing seven-figure deals and managing complex sales cycles with multiple stakeholders
• Deep understanding of enterprise procurement and legal processes, with ability to accelerate deal velocity
• Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value
• Strong executive presence and ability to build relationships at the C-suite and board level
• Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly
• Passion for voice and audio AI and how it can unlock transformative value for customers
• A hybrid of customer & product-driven mentality that prioritises client satisfaction & scale

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As a Product Design Director, you will be responsible for leading, coaching, and inspiring a team of designers and design leaders working across multiple product surfaces. You will partner with Product and Engineering leadership counterparts to lead a product division, aligning strategy, driving decisions, and unblocking delivery. You will set and uphold an extremely high bar for craft, from UX flow to pixels to polish.

You will solve problems from first principles, not templates. You will help your team make hard decisions, move fast, and focus on outcomes over process. You will be a design quality amplifier, noticing the details others miss, and pushing the work to where it needs to be. You will build a healthy, high-trust team culture grounded in feedback, growth, and ownership.

You will stay hands-on in the work, reviewing designs, jumping into critiques, and driving clarity. You will be a key player in shaping how the entire company builds product in the AI era, not following playbooks, but writing new ones.

You will know you're successful if your team is delivering high-quality product work at speed, consistently. You've hired exceptional talent and helped your existing team grow. You've partnered with other design leaders and operations functions to implement the correct amount of structure and rigour required for success.

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