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The Team Manager is responsible for leading, coaching, and developing a team of production and maintenance employees to achieve performance targets related to safety, quality, delivery, and cost. This role requires a hands-on leader with strong problem-solving skills, a focus on continuous improvement, and the ability to drive operational excellence within a fast-paced manufacturing environment.

Responsibilities:

• Confirm standards are in place.
• Monitor and confirm that manufacturing operating system standards are being applied and adhered to throughout the area.
• Facilitate a results-driven process through utilization of standard processes and tools.
• Develop, coach, and support to achieve SQDCPME objectives.
• Support issues raised by the teams.
• Coach, teach, and feedback on resolution of abnormalities, and validate closure of concerns (facilitates permanent corrective actions).
• Drive continuous improvement on systemic abnormalities to prevent reoccurrence.
• Provide necessary resources to maintain production flow and confirm critical inputs are being performed to the acceptable standard(s).
• Plan maintenance tasks, monitor completion and effectiveness, and drive improvement and/or coaching opportunities.
• Plan changes to the system.
• Adhere to and modify Time & Data Management to promote, support, and coach a continuous improvement mindset and activities in the team.
• Plan FTPM activities to improve area performance.
• Manage changes to the system.
• Drive the creation and coordination of work plans (downtime, shutdown, manage the change), and ensure the team is executing. Evaluate the effectiveness of work plans.
• Plan and implement revisions and improvements to meet the new standards as the manufacturing operating systems mature.
• Communication and Recognition.
• Enable a culture of learning through demonstration of effective communication skills.
• Respect and encourage respect of all team members by my actions.
• Develop highly competent and motivated people.
• Mentor, nurture, develop teams to own working together, modeling the Ford values and expected behaviors.
• Develop and provide feedback for the Process Coach professional development.
• Create a conducive work environment for the team(s) to complete their assigned responsibilities/tasks.
• Create a Zero Tolerance environment and reaffirm team members respect each other.
• Create a proactive performance-driven culture that listens, reacts, and supports (effective communication, education, listening, trust) to capture the hearts and minds of the people.
• Proactively recognize the teams accomplishments and improve morale.
• Ensure completion of administrative responsibilities.

Qualifications:

• Education: Bachelor's Degree in a related discipline and/or 10 years of progressive management in production operations.
• Experience: 5-10 years progressive management experience in production operations.

Even better, you may have...

• Education: Bachelor's Degree in Industrial Operations, Engineering, or Business management.
• Experience: 10 plus years progressive management experience in production operations, 5+ years' experience as a supervisor in manufacturing, excellent communication and interpersonal skills to effectively collaborate with plant hourly and salaried personnel, plant management, highly developed analytical abilities and sound, rapid decision-making capabilities, capacity to perform effectively under pressure and manage crises when necessary.

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As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization.

Responsibilities

• Inspire, motivate, and develop a high performing fraud investigations team, fostering a collaborative and results-oriented environment.

• Establish clear goals, provide coaching and feedback, and support the professional growth of team members.

• Set a strategic vision for the team and build the path to execute it in both the short and long-term.

• Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges.

• Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest ROI investments for user experience, process improvement, and risk mitigation.

• Maintain oversight of operational vendor performance related to risk.

• Lead root cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance.

• Define and manage core metrics, SLAs, and performance of the organization.

• Identify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and emerging risks.

• Ensure risk management efforts do not compromise the user experience.

Who We Are Looking For

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum Requirements

• Business-level proficiency in Mandarin (written and spoken) is required, as this role involves daily communications with our users in the Greater China region

• 10+ years of experience in fraud/risk or management roles, preferably in a fast-paced, high-growth environment

• 2+ years of leading and developing high performing teams and working groups

• Strong strategic thinking and problem-solving skills, with the ability to translate complex challenges into actionable solutions

• Excellent communication and stakeholder management skills, with the ability to influence and collaborate across functions

• Passion for delivering a user-centric experience while effectively managing risk

Preferred Qualifications

• Expertise in fraud and risk management including data analysis, root cause analysis, and process improvement. Experience analyzing data and creating dashboards and visualizations

• Strong proficiency sourcing and analyzing data using SQL

• Experience working closely with engineering teams to develop and enhance investigative tools and treatments

• Bachelor’s degree or higher in a relevant field; advanced degree or certification is a plus

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The Technical Art Director will lead and develop a multidisciplinary Technical Art team, fostering a culture of creativity, collaboration, continuous learning, and high-quality execution. They will partner with Art Directors, Design, Engineering, and Production leaders to establish a shared vision for visual quality and ensure that creative goals can be delivered efficiently at scale.

Key responsibilities include driving improvements to content creation workflows, asset pipelines, and production processes that enable artists to work more effectively and consistently across the project. The Technical Art Director will champion visual quality across player authenticity, stadium presentation, environments, lighting, cinematics, and overall game presentation, helping teams achieve a cohesive and engaging player experience.

The ideal candidate will have 8+ years of experience in game development, with experience leading art, technical art, or content production teams. They will have a proven ability to drive visual quality across multiple content disciplines, including characters, environments, presentation, animation, or cinematics.

The Technical Art Director will stay current on industry trends, creative technologies, and best practices, translating new ideas into practical solutions that improve both product quality and team effectiveness.

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Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The Role

As an Operations Analyst supporting our US Government teams, you keep the mission moving by tracking and stabilizing projects, removing roadblocks, owning operational outcomes, and staying two steps ahead so the team can focus on what they do best.

This role demands a varying range of responsibilities; you could be managing a classified facility and vendors one hour and scoping process improvement initiatives the next. You're a first-responder by instinct, a systems thinker by habit, someone who finds order in ambiguity, sees friction as a problem worth solving and shows up everyday with a Get Things Done mentality. Communication and attention to detail are core to how you operate, not afterthoughts.

You'll be part of a high-accountability, high-expectation team that is just as invested in each other's success as they are in Palantir's mission. Feedback isn't just welcomed here, it's how we get better.

Core Responsibilities

• Serve as the first-responder for technical and non-technical issues, troubleshooting and resolving challenges with a solutions-first mindset.

• Own and manage all aspects of facility operations, from desk configurations and IT setups to HVAC and COMSEC, coordinating across internal teams and external vendors to keep the environment running at a unified high standard.

• Support the team and project delivery by identifying and reducing bottlenecks, blockers, or friction.

• Craft and implement processes or tools to reduce friction and optimally utilize resources.

• Partner with Palantir stakeholders to spot gaps in process, scope projects / initiatives, and deliver results on-time, on-budget, and at a high-quality bar.

• Leverage the collective knowledge of the team – learn and develop expertise to cover a critical gap or bolster important efforts and projects, internalize feedback, and invest in your personal growth.

What We Value

• An ability to work in fast-paced environment by maximizing organizational efficiency.

• An ability to problem solve while navigating differing viewpoints and ideas, and remaining open to new ideas and potential failures.

• Logical, methodical approach to troubleshooting with a deep commitment to root cause resolution.

• Capacity to learn new skills and technologies to deliver the most effective solutions, and understand, translate, and communicate technical concepts to others.

• Sound judgment, with the ability to recognize inefficiencies and quickly mitigate.

• High level of attention to detail, including maintaining accurate records and diligently tracking project metrics.

• Experience managing COMSEC equipment.

What We Require

• A US security clearance at the Secret designation or above.

• Experience in desktop or user support in a fast-paced classified environment.

• Must reside within 60 minutes of the office.

• Ability to travel 10-25%.

Additional Information

Salary

The salary range for this position is estimated to be $70,000 - $125,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.

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The Manager, Product Sourcing Engineering supports engineering and production teams with the development and execution of sourcing plans. As the Senior Manager, Product Sourcing Engineering this individual will be responsible for managing a team of sourcing engineers and subcontract managers who will be the central point of contact for all supply chain needs in the product development process internally and externally.

In this role, you will work with engineering, product program office and the broader production leadership team to support strategic sourcing initiatives and planning in pursuit of program and manufacturing goals, and lead cross-functional projects to achieve cost, quality, and delivery targets. You will partner closely with the SoCal Product Sourcing Engineering team to execute visions and troubleshoot issues with the supply base, working toward relevant localization.

WHAT YOU'LL DO

• Lead and manage a team of supply chain professionals, providing guidance, training, and support. Hire world class talent to continue the rapid expansion of the existing team.
• Develop and implement supply chain strategies that align with overall business goals, aiming for supply continuity, quality, efficiency and cost optimization while enabling the business to scale significantly.
• Negotiate complex commercial terms with suppliers directly to establish best-in-class pricing, quality, flexibility, delivery, payment, warranty, and service terms.
• Collaborate with other supply chain experts across the company to develop and execute supply chain best practices.
• Collaborate internally with key cross functional leadership teams (e.g., engineering, program management, finance, business line...etc.) to negotiate the right tradeoffs, solicit cooperation and resolve problems proactively.
• Identify and implement process improvements to enhance efficiency, reduce costs, and improve overall supply chain performance. Define key performance indicators (KPIs) to track supply chain health and drive improvements.
• Partner with strategic suppliers to accelerate product development via activities such as:
• Collaborate closely with other Product Support Engineers (PSEs) on strategic supply chain visions, proactively resolve supplier issues, and drive relevant localization initiatives
• Drive the development and consolidation of a manufacturing BOM, working with Quality & Manufacturing, to ramp production internally and with our suppliers with high flexibility
• Manage the CAPEX throughout NPI
• Conduct value-stream mapping to optimize supply network lead time and flexibility
• Complete the BOM risk assessment, include alternate component sourcing, etc.
• Ensure completion of all component qualifications, ahead of production
• Reduce complexity: commonality optimization & component/supplier rationalization
• Lead all cost engineering activities to converge the bottoms-up cost curve to product cost, maximizing the total cost of ownership (TCO) across the product lifecycle
• Manage ad-hoc cost issues e.g., tariffs / import export cost, and cost inflation

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The ideal candidate is a strong communicator and problem-solver who thrives in a collaborative environment and has a solid foundation in PC systems operations and program management.

Key Responsibilities:

• Manage and oversee the PC Systems Contract Manager and associated operations team, ensuring program goals, timelines, and quality standards are consistently met.
• Lead day-to-day operational activities related to PC systems assembly, configuration, testing, and fulfillment processes.
• Serve as the primary operational liaison between supply chain planning, channel marketing, and engineering/technical teams to identify and resolve issues proactively.
• Develop and maintain operational workflows, SOPs, and program documentation to drive efficiency and consistency.
• Monitor contract manufacturing performance metrics and KPIs. Provide regular reporting and status updates to senior leadership.
• Drive continuous improvement initiatives across operational processes, reducing cycle times, minimizing yield losses or fulfillment errors.
• Coordinate with procurement and supply chain teams to ensure component availability and manage inventory levels to support production schedules.
• Collaborate with Procurement, Engineering, QA, IT, Finance and Logistics teams to support New Product Introduction (NPI) and to ensure alignment and coordination with 3rd party contract manufacturers.
• Manage vendor and partner relationships as applicable to the PC systems contract manufacturing programs.
• Identify risks and escalate issues with proposed solutions in a timely manner.
• Oversee Made to Order OPC Systems change orders and cancellations.

Required Qualifications:

• A Bachelor’s degree in Business, Operations, Supply Chain, Engineering, or 5-10 yrs equivalent practical experience in operations, manufacturing, program management, or a related role within the PC systems or consumer electronics industry.
• Experience working cross-functionally with supply chain, engineering, and/or marketing teams to resolve operational issues.
• Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
• Excellent verbal and written communication skills with the ability to interface effectively with technical and non-technical stakeholders.
• Comfortable working with operational tools and systems; experience with ERP/MRP platforms a plus but not required.
• Knowledge of product lifecycle management (PLM) and NPI (New Product Introduction) processes.
• Hands-on experience with PC systems operations including assembly, configuration, testing, and/or fulfillment processes a plus
• Must be able to work fully onsite in the Los Angeles, CA area.

Core Competencies:

• Cross-functional collaboration and stakeholder management
• Problem-solving and root cause analysis
• Contract manufacturing and vendor performance management
• Data-driven decision making and reporting
• Process improvement and operational excellence

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Responsibilities:

• Support Manufacturing Process Engineering activity for Body Assembly
• Drive continuous improvement in safety, quality and productivity
• Apply engineering principles and analytical techniques to establish and continuously improve manufacturing processes and products
• Develop action plans as required to investigate and prioritize quality concerns and verify corrective actions on internal processes and supplier processes
• Lead and conduct process audits to ensure process discipline is consistent with Vehicle Operations guidelines
• Conduct job ergonomic evaluations and deliver corrective actions as required
• Analyze vehicle inventory root causes; engage in mapping and corrective actions to reduce vehicle inventory
• Create process and instruction sheets supporting quality methods and processes
• Deliver capable processes and tools for Body Assembly operations
• Lead role in resolving assembly related concerns. Lead variability reduction and lean manufacturing initiatives and best practices
• Ensure compliance to Plant, Corporate, Governmental and Environmental standards
• Support ISO 14001 compliance and support internal ISO auditing and compliance as required
• Support continuous improvement in safety, quality and productivity in Body areas
• Identify throughput constraints and drive root cause improvements

Qualifications:

• Education: High School Diploma
• Experience: 5+ years of related experience
• Successful candidate must be able to demonstrate leadership in ONE FORD (leadership) behaviours combined with outstanding interpersonal, teambuilding, and communication skills

Preferred Requirements:

• Education: Bachelor's degree in Engineering
• Experience:
• Effective oral and written communication skills
• Lean Manufacturing and Six Sigma experience
• 8D and 5Why corrective action and problem solving skills
• Lean Tools – 5S, Kanban, Poka-yoke, and Value Stream Mapping
• DMAIC and DMADV (DFSS) Project Methodology experience
• TQM and Kaizen Methods
• FMEA, PPAP, and DOEs experience
• Visual Factory Management
• Ergonomic analysis knowledge and experience

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As a key member of the People Operations team, you will serve as a Workday power user and process expert, ensuring the accuracy, integrity, and efficiency of employee data and HR processes.

In this role, you will report to our Head of People Operations and will be responsible for Workday data accuracy while conducting EIB data loads and audits, perform Workday testing, and serve as frontline support for employees and managers for People team related programs.

The ideal candidate thrives in a fast-paced, high-growth environment, enjoys solving complex problems, and is passionate about continuously improving people processes and systems.

Responsibilities:

Serve as the first point of contact for employee and manager inquiries related to People programs, policies, processes, and Workday transactions.

Provide timely and accurate support for employee lifecycle events including hires, transfers, promotions, compensation changes, leaves of absence, and terminations.

Partner with cross-functional teams to ensure a seamless employee experience across all People Operations processes.

Identify opportunities to improve service delivery, streamline workflows, and enhance operational efficiency.

Perform regular audits and data quality reviews to ensure data integrity across Workday and connected systems.

Partner with HR, Payroll, Benefits, managers, and employees to administer and troubleshoot issues related to leave administration, performance reviews, benefits enrollment, and other People initiatives.

Maintain organizational structures including supervisory organizations, positions, job profiles, cost centers, and related configurations.

Support Workday security administration, including role assignments, security reviews, and user access maintenance.

Execute and validate mass data updates using Enterprise Interface Builder (EIB) and other Workday tools.

Troubleshoot Workday issues and partner with HRIS, Payroll, Benefits, and IT teams to resolve system and process concerns.

Conduct testing for Workday releases, enhancements, business process updates, and system changes.

Maintain accurate employee records and ensure compliance with company policies and applicable employment regulations.

Develop and maintain process documentation, standard operating procedures, and knowledge articles.

Requirements:

Bachelor's degree in Human Resources, Information Systems, Business Administration, Finance, or related field (or equivalent experience)

4+ years of People Operations, HR Operations, HRIS, or related experience.

2+ years of hands-on Workday experience.

Experience working in complex organizations with multiple business units, local and international employee populations

Experience processing employee transactions and maintaining employee data in Workday.

Experience performing EIB data loads and mass data updates.

Strong analytical, troubleshooting, and problem-solving skills. Knowledge of Workday business processes and employee lifecycle management.

Excellent attention to detail and organizational skills.

Strong customer service and communication skills.

Total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.

Target new hire base salary ranges for this role are:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $154,200 – $192,800 USD

US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $138,800 – $173,500 USD

Canadian employees (any location): CAD 145,800 – 182,200

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Key responsibilities include:

• Moving fast, with a process for consistently sourcing, tracking and maintaining a high volume of candidates while maintaining open lines of communication with stakeholders
• Establishing deep trust and partnership with business leaders to help influence talent strategy while executing on hiring deliverables
• Building trust through consistency and a strong operating rhythm in partnership with cross-functional stakeholders to help scale and manage company growth
• Embedding yourself into the business and into your teams to understand the product positioning and market fit, technical roadmap, and culture of the team
• Developing a strong understanding of the mission while learning how to effectively pitch the team and opportunity, ultimately closing exceptional technical talent for the organization
• Tracking and analyzing pipeline and performance data to gain insights into areas of opportunity and translate that into a data-driven narrative that enables increased momentum
• Building recruiting strategies that contribute to the long-range growth of the company, implementing best practices around referrals and process improvements where needed
• Acting as a subject matter expert in prospecting techniques and tools used for information retrieval, data extraction, web-scraping, continuous process improvement, process automation, and candidate management
• Conducting interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high interview-to-offer ratios
• Engaging passive candidates using LinkedIn Recruiter, Gem, Boolean strings, referral and SOBO campaigns
• Providing a consistent and positive candidate experience throughout the entire recruiting process with proactive communication and engagement

Requirements include:

• 5+ years experience recruiting and sourcing for technical roles and closing top tier engineering talent (startup/software experience preferred)
• Experience hiring candidates within all facets of engineering - either software, hardware or both.
• 3+ years of client interaction experience, including working with Hiring Managers and Directors, taking new requirements, reviewing profiles and updating pipeline progress
• Experience acting in a consultative manner where your guidance has led to improved outcomes, and a positive candidate experience, while earning the respect of your peers and clients
• Strong understanding of the technical skills and experience required for Engineering positions within the business
• Clear and effective communication with candidates to understand motivation, drivers, and fit within the organization
• Experience managing various funnels of candidates and keeping track of their progress throughout the recruitment process
• Working knowledge of applicant tracking and HRIS systems
• Working knowledge of interview techniques and applicant screening methods
• Familiar with a wide variety of sourcing avenues

Preferred qualifications include:

• Experience in Startup, Tech, and relevant domain experience
• Self-sufficiency and ability to work with little direct supervision
• Resilience and creativity
• Attention and communication
• Ownership and accountability
• Low ego and high curiosity

Note that this is a 6-12 month contract with the ability to convert to a permanent position.

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As a Staff Accountant at Finexio, you will be responsible for taking full ownership of all accounting tasks, ensuring all journal entries and transactions are supported by detailed documentation and backup.

Responsibilities

• Accounting Task Ownership: Take full ownership of all accounting tasks, ensuring all journal entries and transactions are supported by detailed documentation and backup.
• Month-End Close Execution: Perform monthly General Ledger closes, including preparation of closing entries and reconciliation of balance sheet accounts.
• Accounts Payable & Expense Management: Manage AP intake and coding of vendor invoices in Bill.com. Review expenses in Xero and handle monthly accruals for payroll and other liabilities.
• Customer & Partner Invoicing: Prepare client invoices and monthly statements. Support collection follow-up and maintain accurate AR aging logs.
• Bank & Treasury Support: Prepare bank reconciliations and monitor balances across all accounts. Assist with inter-bank transfers.
• Audit & Compliance Ownership: Serve as the primary owner for all annual audit Prepared-By-Client (PBC) fulfillment, ensuring timely and complete documentation. Assist with the preparation of income tax returns, quarterly state franchise tax estimates, and annual 1099 filings.

Requirements

• Bachelor’s degree in Accounting or Finance; CPA preferred
• Minimum of 3 years of general ledger accounting experience with high attention to detail
• Advanced Excel skills (XLOOKUP, SUMIFS, pivot tables, Claude AI plugin) and experience with GL systems like Xero
• Self-starter mentality with an inclination for independent problem-solving and process improvement
• Fintech industry/payments experience is a plus to have

Benefits

• Direct access to CEO with high visibility and autonomy
• Opportunity to build and own the sales function at a high-growth company
• Competitive base salary plus uncapped commission
• Equity/stock options
• Medical, dental, and vision
• Flexible PTO

Compensation

$75,000 - $95,000

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Alongside a proven understanding and experience of complex vehicle launches; this position requires strong cross-functional leadership and the ability to steer teams through complex and high-pressure challenges. The Senior Launch Manager will ensure all phases of the launch process are robustly planned and executed, including ensuring the relevant pre-requisites, such as Virtual Builds, Dimensional Management, PFMEA & Hours per Car validation, have been completed to enable a stable transition from Product Development to Series Production.

In addition to vehicle programme launch delivery, this role will work closely alongside the Heads of department for both Launch and Manufacturing Engineering to actively lead and contribute to various transformation and continuous improvement workstreams across the Manufacturing environment and wider business, with the goal of enhancing the overall business launch capability, performance and efficiency.

Key Responsibilities include:

• Programme Leadership: Leading end to end launch execution for assigned vehicle programmes or content introductions.
• Cross Functional Alignment: Act as a key interface & leader between manufacturing and the wider business to ensure smooth programme delivery.
• Quality & Readiness: Ensure manufacturing readiness targets are achieved, with issues identified early and addressed robustly.
• People Leadership: Lead, coach, and develop launch team members, building strong engagement and technical capability.
• Continuous Improvement: Drive lessons learned, standardisation, and improvement actions to strengthen future launches.
• Health & Safety (H&S): Promote and maintain high H&S standards across launch activities, protecting employees, visitors, and assets.

What You'll Do

• Lead the planning and execution of new vehicle launch programmes, ensuring key milestones and deliverables are met and in turn ensuring that Gateway readiness is achieved inline with the existing McLaren Development Process.
• Coordinate and steer the cross functional programme team (including Engineering, Manufacturing, Quality and Supply Chain) to ensure full visibility of launch readiness, early issue resolution and management of gating item resolution.
• Drive a process and data driven mentality to identify and mitigate technical, quality and timing risks across multiple model programmes.
• Steer the McLaren Development Process governance to ensure key programme timing & manufacturing requirements are met, including DFM, Dimensional Management, APQP & Quality standards.
• Operate as a Senior Leader within the Manufacturing Launch organisation, supporting decision making within the wider Manufacturing environment and into the wider business.
• Ensure quality standards are met at every phase of launch, applying structured tools such as SIPOC, PFMEA, and recognised problem-solving methodologies.
• Act as a problem-solving leader, facilitating root cause analysis and guiding teams toward robust, data driven solutions.
• Manage and develop direct reports and wider matrix teams, fostering growth, accountability, and a high-performance team culture.
• Support the development and deployment of launch best practice, contributing to the evolution of policies, processes, and standards under the direction of the Head of Launch.
• Provide input into Launch budgets, forecasts, and capital expenditure proposals, supporting financial governance and ensuring effective cost control across assigned programmes.
• Maintain a strong focus on Health & Safety, ensuring compliance with all regulations and promotion of a safe working environment.

What You'll Bring

• Degree in Engineering, Manufacturing, Quality Management, or equivalent industry experience.
• 8+ years’ experience within a manufacturing and/or production launch environment.
• Proven background in low volume, high complexity, premium automotive manufacturing.
• Experience leading complex vehicle or product launches across multiple build phases.
• Demonstrable experience managing cross functional and matrix teams in a manufacturing environment.
• Strong technical judgement with the ability to make timely, evidence-based decisions aligned to business priorities.
• Solid understanding of programme governance, manufacturing readiness, and industrialisation processes.
• Advanced problem-solving capability with expertise in DMAIC, 8D, TQM or similar.
• Comfortable operating in fast paced and high-pressure environments.

Personal Attributes

• Highly motivated, resilient, and delivery focused.
• Structured, process driven, and data led in decision making.
• Strong communicator, able to influence across all organisational levels.
• Collaborative team player who builds trust and credibility quickly.
• Logical thinker with the ability to balance strategic intent and day to day operational demands.
• Passionate about people development, coaching, and building high performing teams.

What We'll Do for You

We offer a wide – ranging benefits package, which includes:

• Structured career development framework
• 25 days’ holiday, plus bank holiday. Annual buy & sell up to five days
• Enhanced company pension scheme
• Discretionary annual bonus award
• Private medical insurance and health cash plan
• Life assurance benefit
• Ability to apply for a sabbatical of up to one year after only two years’ service
• Benefits you can adapt to your lifestyle, such as discounted shopping
• Generous parental leave policies
• A range of wellbeing initiatives, such as employee assistance programme and free financial & mortgage advice

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The Supply Chain Information Technology team has an opening for a Senior Business Systems Analyst, SAP IBP Planning. The role is responsible for developing advanced planning solutions, data analysis, optimization models for strategic and tactical Supply chain planning and supporting the existing SAP IBP / APO Planning Solutions.

What you'll be doing:

• Architect, design and deliver robust implementable solutions for complex supply chain requirements using SAP IBP Supply Planning, Demand Planning, Optimization and Fulfillment Techniques involving SAP IBP utilizing both order-series and time-series planning.

• Demonstrate process improvement techniques to streamline business process and architect solutions.

• Lead projects to implement new and improved existing functionalities that are already implemented at NVIDIA in IBP.

• Build prototypes and proof of concepts for business requirements and translate them into effective operational solutions.

• Apply industry-best practices for data analysis and share across the teams.

• Build business and product scenarios to help the BU improve NVIDIA's profitability and market share.

• Perform testing to support system implementations and upgrades, and drive system design analysis, testing, and training

• Collaborate with cross functional teams in business and IT to deliver comprehensive supply chain planning solutions, and Influence senior leadership in business to adopt scalable solutions and systems/tools.

What we need to see:

• Bachelors or Master's degree, or equivalent experience in Information Systems, Computer Science, or Business.

• 12+ plus years of relevant work experience architecting, designing and implementing comprehensive supply chain planning solutions using advanced planning tools.

• Envision and architect scalable supply planning solution(s) to meet needs of growing business.

• Data integration and automation expertise in SAAS planning tools is a plus.

• Good hands-on experience with SAP IBP Supply response, SAP IBP optimization, and modeling for solving Supply Chain problems relevant in semiconductor industry.

• The ideal candidate should have good understanding of RTI and CI-DS interfaces with SAP IBP.

• Good record of accomplishment using analysis to deliver business results.

• Self-motivated and able to function effectively when working independently or in a team.

• Self-starter who can take charge of complex tasks with minimal direction.

• Ability to debug and support applications developed in SAP IBP

Ways to stand out from the crowd:

• Knowledge of Kinaxis, Blue Yonder supply chain planning solutions

• Semiconductor industry supply chain planning knowledge and experience

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Who we are You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.

Want to see where a career at Lush could take you? Head over here to explore real stories of growth and development across the business.

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Open to internal employees only

We are now looking for a Manager In Training (Maternity Cover) - Internal/UK/Exports Logistics. This is a fantastic opportunity for your career to grow within the business. The Manager In Training will get involved in all aspects of team management including the recruiting, training & development. You will need to contribute in management meetings and ensure key messages are relayed to the team. Managing a portfolio of uk and export customers you will deliver an end to end ordering process, ensuring paperwork is created in accordance with customs requirements. As a support to the manager you’ll be ensuring collections and deliveries are managed and planned in the most effective way and be able to problem solve any disruption or potential delay in the supply chain.

We are looking for a super talented individual with some people management experience. With fantastic communication skills you will be a super organised and a proactive self-starter brimming with positivity, passion and ideas. Freight knowledge, incoterms & shipping experience is preferred but not essential.

Key Responsibilities

• Support all staff reporting to the position and effectively recruit, train, evaluate, motivate and monitor activities
• Manage and coordinate the shipping profile of International & UK customers
• Manage and coordinate the activities of our fleet of vehicles, including hire and acquisition
• Maintain fleet compliance inline with VOSA and DVLA regulations
• Deliver and support the complete order process from initial order through to invoicing and delivery (International and UK)
• Collaborate with Trade Compliance to maintain, evaluate and audit internal processes attributed to HMRC, port health, Chamber of commerce
• Maintain the staff training schedule to ensure all hazardous material are packed and shipped within IATA, ADR and IMDG guidelines
• Communicate with export related authorities, customers and suppliers in relevant territories as necessary to ensure efficient, lawful and positive relations on activities
• Collaborate with our Customer Service, Production & Warehouse Teams to ensure we maximise fulfilment, despatch orders on time and deliver 5* service whatever the task
• Provide help and assistance in a friendly and efficient manner to both internal and external customers and colleagues.
• Problem solve any disruption or potential delay in the supply chain (where possible), communicate to relevant personnel/depts/markets/retail shops with a solution focused approach
• Generate bespoke reports, analysis and complete regular audits
• Attend and effectively contribute in management meetings and relay key messages back to the teams.
• Implement, monitor and improve processes to increase business efficiency and accuracy.
• Support the management of our providers, schedule business reviews and assist with carrier selection

Skills, Knowledge & Expertise

• Have previous logistics experience
• Previous management experience
• Excellent organisational skills along with great time keeping
• Positive and can-do attitude
• Can work well under pressure
• Great communication skills
• Good English – written and spoken
• Good Computer skills
• Flexibility – with working hours

Benefits

• 25 days holiday plus bank holidays
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
• Enhanced paternity leave*
• Bonus scheme
• Day off for weekday birthdays
• Holiday purchase scheme
• 50% discount on Lush products and spa treatments
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• There’s a big difference between "Flexible Working " (the legal minimum) and working flexibly. What that looks like varies from role to role and location to location. We actively welcome conversations about what working flexibly could mean and look like for you.
• We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
• Wellbeing & mindfulness sessions
• Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.
• Tailored gender affirming care Qualifying period/hours required

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As the Tax Manager, you will lead critical project management, communications, and operational efforts. As part of a multi-functional global Finance team, you will be a critical member ensuring we operate most efficiently and optimally as Elastic continues to scale. You’ll also engage with a diverse range of Elasticians and external business partners across the globe and are constantly learning, growing, and adapting. This role will have two direct reports.

Responsibilities

• Lead all aspects of international GAAP, IFRS, and local statutory tax provisions, including working with Elasticians across various teams and external auditors
• Ensure compliance with SOX controls and reporting as a public company
• Oversee and manage external consultants to ensure timely and accurate preparation of tax returns, R&D credit studies, foreign tax returns, Pillar 2, and transfer pricing compliance
• Coordinate and manage compliance audits and inquiries from tax authorities
• Support various tax projects such as acquisitions, restructurings, tax planning, and legal entity assessment
• Actively monitor and analyse global tax legislation and impact to Elastic
• Research international tax technical issues – corporate tax focused but also assist with other taxes
• Mentor and train direct reports as well as others both within and outside the Tax team to foster continued growth of tax knowledge and build collaborative relationships across the organisation

Requirements

• Tax provision experience under US GAAP required and IFRS strongly preferred
• Experience in managing Tax compliance required
• Bachelor’s degree in accountancy. CPA and/or MS in Tax strongly preferred
• 5+ years of progressive, proven experience across both industry and large accounting firms working with global companies
• Experience with NetSuite, OneSource Tax Provision, OneSource Uncertain Tax Position
• Excellent written and verbal communication and presentation skills
• Strong analytical and management skills combined with interest and experience in process improvement, automation, and efficiency

Bonus Points

• A real passion for fast-paced and dynamic environments, the ability to thrive in the details and adapt quickly to a changing environment
• A dedication to think big, use data to drive strategy, challenge convention, and potentially reinvent how work is done
• A proficiency in optimising processes and programs with a keen understanding of the balance between structure and flexibility
• Experience with NetSuite is a plus
• A sense of humour and ability to roll with the punches definitely a plus

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Key Responsibilities:

• Lead all aspects of international GAAP, IFRS, and local statutory tax provisions, including working with Elasticians across various teams and external auditors
• Ensure compliance with SOX controls and reporting as a public company
• Oversee and manage external consultants to ensure timely and accurate preparation of tax returns, R&D credit studies, foreign tax returns, Pillar 2, and transfer pricing compliance
• Coordinate and manage compliance audits and inquiries from tax authorities
• Support various tax projects such as acquisitions, restructurings, tax planning, and legal entity assessment
• Actively monitor and analyze global tax legislation and impact to Elastic
• Research international tax technical issues – corporate tax focused but also assist with other taxes
• Mentor and train direct reports as well as others both within and outside the Tax team to foster continued growth of tax knowledge and build collaborative relationships across the organization

Requirements:

• Tax provision experience under US GAAP required and IFRS strongly preferred
• Experience in managing Tax compliance required
• Bachelor’s degree in accountancy. CPA and/or MS in Tax strongly preferred
• 5+ years of progressive, proven experience across both industry and large accounting firms working with global companies
• Experience with NetSuite, OneSource Tax Provision, OneSource Uncertain Tax Position
• Excellent written and verbal communication and presentation skills
• Strong analytical and management skills combined with interest and experience in process improvement, automation, and efficiency

Bonus Points:

• A real passion for fast-paced and dynamic environments, the ability to thrive in the details and adapt quickly to a changing environment
• A dedication to think big, use data to drive strategy, challenge convention, and potentially reinvent how work is done
• A proficiency in optimizing processes and programs with a keen understanding of the balance between structure and flexibility
• Experience with NetSuite is a plus
• A sense of humor and ability to roll with the punches definitely a plus

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Key responsibilities include:

• Leading all aspects of international GAAP, IFRS, and local statutory tax provisions
• Ensuring compliance with SOX controls and reporting as a public company
• Overseeing and managing external consultants to ensure timely and accurate preparation of tax returns, R&D credit studies, foreign tax returns, Pillar 2, and transfer pricing compliance
• Coordinating and managing compliance audits and inquiries from tax authorities
• Supporting various tax projects such as acquisitions, restructurings, tax planning, and legal entity assessment
• Actively monitoring and analysing global tax legislation and impact to Elastic
• Researching international tax technical issues – corporate tax focused but also assisting with other taxes
• Mentoring and training direct reports as well as others both within and outside the Tax team to foster continued growth of tax knowledge and build collaborative relationships across the organisation

Requirements include:

• Tax provision experience under US GAAP required and IFRS strongly preferred
• Experience in managing Tax compliance required
• Bachelor’s degree in accountancy. CPA and/or MS in Tax strongly preferred
• 5+ years of progressive, proven experience across both industry and large accounting firms working with global companies
• Experience with NetSuite, OneSource Tax Provision, OneSource Uncertain Tax Position
• Excellent written and verbal communication and presentation skills
• Strong analytical and management skills combined with interest and experience in process improvement, automation, and efficiency

Bonus points include:

• A real passion for fast-paced and dynamic environments, the ability to thrive in the details and adapt quickly to a changing environment
• A dedication to think big, use data to drive strategy, challenge convention, and potentially reinvent how work is done
• A proficiency in optimising processes and programs with a keen understanding of the balance between structure and flexibility
• Experience with NetSuite is a plus
• A sense of humour and ability to roll with the punches definitely a plus

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We are looking for an Operations Associate to join our Product Support Operations team in Mexico City. As an Operations Associate, you will be responsible for troubleshooting and solving external user issues, communicating resolutions to end-users in English, analyzing processes and instigating changes to help scale our operations and improve user experience, and working closely with other Stripe teams to improve our product offerings and messaging around new products and features.

Responsibilities

• Troubleshoot and solve external user issues
• Communicate resolutions to end-users in English
• Analyze our processes and instigate changes to help scale our operations and improve user experience
• Work closely with other Stripe teams to improve our product offerings and messaging around new products and features
• Gain unique insights into how thousands of businesses on Stripe scale and operate
• Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future organization
• Be a part of building a brand new team and operational culture for Stripe
• Partner with global operations specialists or business process owners to run a critical workflow

Who You Are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• You have a user-first mindset and are energized by the challenge of solving difficult problems
• You have excellent communication skills, both written and verbal
• You have business proficiency in written and spoken English
• You excel in analytical thinking and problem-solving
• You might have prior experience in customer service or internal/external user-facing operations
• You enjoy learning about technical products and processes, you are an organized, self-starter with passion for finding solutions to user's challenges
• You have a process-oriented mindset and ability to get things done
• You enjoy working in an in-office environment with strong cross-team collaboration and support
• You are able to prioritize and enjoy working in a quick-moving environment
• You are humble and have a proven track record for working well across teams and with external partners
• You're willing to periodically work a weekend day for which you will receive a weekday off; the SDC operates during daytime hours with shifts from the morning through early evening

Preferred Qualifications

• Prior experience or knowledge in user support
• Prior experience working on projects or process improvement initiatives
• Familiarity with SQL and ability to use template or premade SQL queries as part of investigations

Applicants are personally responsible for obtaining and maintaining the right to work in Mexico.

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This role demands excellent communication and interpersonal skills as well as a holistic understanding of manufacturing operations.

Manufacturing engineers will be responsible for continuously improving and developing the manufacturing processes that our production team members use to build our cars.

This position will be responsible for accepting new model build processes from our Future Manufacturing Engineering teams and developing them within Series production.

This includes continuous process improvement, quality lead investigations and industrial engineering tools and techniques.

Responsibilities:

• Display a positive attitude and practice strong work ethics that reflects the mission, philosophy and goals of McLaren.

• Maintain process sequence, documentation, and product traceability methodology for the plant.

• Own all aspects of PFMEA activities.

• Lead series engineering change implementation through design reviews for new content.

• Design and deliver entire or partial production lines and processes.

• Define and implement line re-rate projects (Capacity increase / transformation).

• Support with the definition of the process flow, build sequence, logistics strategies, equipment, and tooling specifications for specific (Paint / Body Assembly / General Assembly / Trim & Final) Process Areas.

• Develop strategies and business cases that justifies the benefit for automation based on quality, cost, ergo, and / or throughput requirements.

• Partner with Operations teams to ensure a successful ramp and long-term production at our facilities.

• Develop equipment qualification requirements including correlation, process capability (CP/CPk) and Gage Repeatability & Reproducibility (GR&R).

• Management of equipment suppliers / partners during specification, design, buyoff, installation, commissioning and ramp up.

• Drive the continuous evolution of McLaren processes & equipment standards.

• Provide regular, metric-based project updates to the Leadership team.

• Lead project activities from concept layout development, equipment design, specifications, RFQ, schedule, installation, commissioning, start-up, training & buyoff.

• Develop Request for Quotation (RFQ) that defines the design, engineering, and timeline requirements.

• Define Equipment design requirements like UPD, Uptime, availability, MTTR, MTBF, ergo, and Safety.

• Plan / coordinate installation of new Tooling, Equipment and Automation systems for new models in conjunction with process and product requirements.

• Alongside Supplier & Internal stakeholders ensure detailed documentation & drawings for new equipment, instruction manuals, spare parts lists, operating procedures, maintenance procedures and other important documents are received, written to standards, and updated to reflect any changes.

• Collaborate with various teams including design, quality, controls, process, production to deliver optimum manufacturing solution.

• Ensure achievement of safety, quality, cost, timing & performance targets.

What You'll Bring:

• A degree in mechanical / automotive engineering or similar (2:1 or above) is advantageous or equivalent experience in a similar role.

• Ideally you will have experience with:

• Manufacturing support within a mid to low volume assembly environment.

• Hours per Car generation and monitoring.

• Vehicle assembly process instructions and visuals.

• Trim and Final processes.

• End of Line vehicle processing / finishing.

• Demonstrated ability to optimize existing processes for rate, yield, availability.

• Detailed knowledge of manufacturing and processing principles (cycle time analysis, quality control, equipment efficiency, equipment selection, return on investment, error proofing, ergonomics, material logistics).

• Demonstrated ability to effectively solve difficult technical problems.

• Ability to work independently with only general guidance.

• Capable of working as a member of a team across several cross functional disciplines, including with external stakeholders.

• Good verbal and written communication skills.

• Experience working in both 2D & 3D CAD environments.

• Experience in compliance with Health & Safety (e.g. DSEAR & COSHH) regulations.

• Knowledge of GD&T principles in developing detailed RFQ.

• Experience and understanding of Construction Design & Management (CDM) regulations and compliance.

Personal attributes:

• As one of our engineers you will naturally have an understanding and appreciation for low volume, high value performance vehicle production and brand requirements.

• We work in a fast-paced environment so the ability to act under pressure with calmness, clarity of thought and decisive authority is crucial.

• Change is a natural part of our business and candidates must be susceptible to plans and procedures changing frequently.

• You will have the determination to drive forward the business to ‘Best in Class’ performance standards in line with brand expectations and be a lateral thinker able to think outside of the box to make structured and objective decisions.

What We'll Do for You:

• We offer a wide – ranging benefits package, which includes:

• Structured career development framework.

• 25 days’ holiday, plus bank holiday. Annual buy & sell up to five days.

• Enhanced company pension scheme.

• Discretionary annual bonus award.

• Private medical insurance and health cash plan.

• Life assurance benefit.

• Ability to apply for a sabbatical of up to one year after only two years’ service.

• Benefits you can adapt to your lifestyle, such as discounted shopping.

• Generous parental leave policies.

• A range of wellbeing initiatives, such as employee assistance programme and free financial & mortgage advice.

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As the Tax Manager, you will lead critical project management, communications, and operational efforts. As part of a multi-functional global Finance team, you will be a critical member ensuring we operate most efficiently and optimally as Elastic continues to scale. You’ll also engage with a diverse range of Elasticians and external business partners across the globe and are constantly learning, growing, and adapting. This role will have two direct reports.

Key Responsibilities:

• Lead all aspects of international GAAP, IFRS, and local statutory tax provisions, including working with Elasticians across various teams and external auditors
• Ensure compliance with SOX controls and reporting as a public company
• Oversee and manage external consultants to ensure timely and accurate preparation of tax returns, R&D credit studies, foreign tax returns, Pillar 2, and transfer pricing compliance
• Coordinate and manage compliance audits and inquiries from tax authorities
• Support various tax projects such as acquisitions, restructurings, tax planning, and legal entity assessment
• Actively monitor and analyse global tax legislation and impact to Elastic
• Research international tax technical issues – corporate tax focused but also assist with other taxes
• Mentor and train direct reports as well as others both within and outside the Tax team to foster continued growth of tax knowledge and build collaborative relationships across the organisation

Requirements:

• Tax provision experience under US GAAP required and IFRS strongly preferred
• Experience in managing Tax compliance required
• Bachelor’s degree in accountancy. CPA and/or MS in Tax strongly preferred
• 5+ years of progressive, proven experience across both industry and large accounting firms working with global companies
• Experience with NetSuite, OneSource Tax Provision, OneSource Uncertain Tax Position
• Excellent written and verbal communication and presentation skills
• Strong analytical and management skills combined with interest and experience in process improvement, automation, and efficiency

Bonus Points:

• A real passion for fast-paced and dynamic environments, the ability to thrive in the details and adapt quickly to a changing environment
• A dedication to think big, use data to drive strategy, challenge convention, and potentially reinvent how work is done
• A proficiency in optimising processes and programs with a keen understanding of the balance between structure and flexibility
• Experience with NetSuite is a plus
• A sense of humour and ability to roll with the punches definitely a plus

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Service Delivery & Operations Lead a centralized HR Shared Services function responsible for first-resolution inquiries and core operational processes, ensuring a positive internal customer experience. Drive the stabilization and elevation of a high-volume shared service environment, focusing on efficiency, quality, and compliance. Recruit, develop, and retain a high-performing team, ensuring rapid, accurate, and high-quality service delivery.

Strategic Transformation & Process Optimization Transform HR Shared Services into a scalable function aligned with organizational growth and strategic objectives. Shift the service delivery model from transactional dependency toward structured self-service enablement, fostering employee autonomy. Conduct comprehensive assessments of the current operating model,including workflows, knowledge base maturity, response quality, and performance metrics,to identify opportunities for improvement. Champion continuous improvement by challenging the status quo and adopting innovative ways of working.

Technology & Automation Lead the operational optimization of shared services platforms to enhance productivity, bandwidth, and service quality. Collaborate closely with technology and process teams to reduce friction, improve automation, and strengthen digital workflows across the organization. Assess, redesign, and maintain the Shared Services knowledge base to ensure accuracy, usability, and alignment with current policies.

Performance Management & Analytics Establish and maintain rigorous operational discipline through structured KPI design, performance management, and clear accountability standards. Develop reporting dashboards and analyze service metrics,including response time, resolution quality, and internal customer satisfaction,to proactively address bottlenecks and systemic issues. Monitor service drivers and partner cross-functionally to eliminate root causes of avoidable inquiries and improve end-to-end experiences.

Stakeholder Partnership & Team Development Build strong partnership relationships with functional Centers of Excellence (COEs) to ensure consistent support and seamless internal customer experiences. Develop team members through a structured observe-feedback-coach approach, fostering a talent pipeline and a high-energy, accountable culture that balances service excellence with operational discipline.

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Using your SEO knowledge, you'll be responsible for delivering campaigns that outperform KPIs, on time and to budget. You'll start to define campaign delivery plans and set meaningful measurement targets. You'll track and optimise campaigns, spotting what's working and acting on what isn't.

You'll be a day-to-day point of contact for clients, handling tasks and deliverables with confidence. You'll develop, implement and follow guidelines and processes, and contribute ideas around automation and process improvement.

You'll contribute to the SEO practice roadmap, including how we approach AI Search, from optimising for AI Overviews to understanding how generative engines like Perplexity and ChatGPT Search affect organic visibility.

You'll mentor less experienced colleagues, helping grow capability and knowledge across the practice.

Strong SEO delivery track record with at least two years of experience. Genuinely passionate about SEO and curious about where search is heading, including AI-powered search features and what they mean for how clients get found.

Demonstrable success in improving campaigns through automation, process improvements and technology adoption. A good understanding of how other channels work alongside SEO.

A confident, engaging and authentic communicator who cares about quality and continuous learning. Keen to grow the people around you.

Strong presentation skills, with solid data analysis and reporting ability. Attentive to detail, methodical and process-led.

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Are you looking for a challenging and rewarding career in logistics? We are seeking a trainee for our warehouse logistics team. As a trainee, you will be responsible for managing and coordinating the flow of goods and materials within our warehouse.

Responsibilities:

• Manage and coordinate the receipt, storage, and dispatch of goods and materials
• Ensure accurate and efficient inventory management
• Collaborate with colleagues to achieve team goals and objectives
• Develop and implement process improvements to increase efficiency and productivity

Requirements:

• Realschulabschluss (Realschool diploma)
• Self-motivated and organized individual
• Ability to work independently and as part of a team
• Basic knowledge of logistics and inventory management

Benefits:

• Comprehensive training and development opportunities
• Competitive salary and benefits package
• Opportunities for career advancement and professional growth

If you are a motivated and detail-oriented individual with a passion for logistics, we encourage you to apply for this exciting opportunity.

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Location: San Francisco, CA • New York, NY • United States

Department: Business Operations

Job Description:

Figma is growing our team of professionals on a mission to make design accessible to all. Our platform helps teams bring ideas to life,whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.

From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

Figma's GRC team helps build and maintain trust with our users, regulators, business partners, and the organizations that rely on Figma every day. We partner across the company to strengthen security, manage risk, maintain compliance, and scale the programs that support our continued growth.

We're growing our team and looking for security, risk, and compliance professionals across several disciplines. Whether your expertise is in compliance, risk management, governance, GRC tooling, or customer trust, you'll have the opportunity to build programs, improve processes, and help shape how Figma scales security and trust.

Roles we hire for on this team:

• Compliance Management

Lead compliance and certification programs across security and regulatory frameworks

Manage audit cycles, partner with external assessors, and drive audit readiness initiatives

Improve controls, processes, and evidence management practices across the organization

• Security Risk Management

Build and maintain risk and controls frameworks that support Figma's security posture

Assess, prioritize, and communicate security risks across the business

Develop third-party risk management strategies and enterprise risk reporting programs

• Policy & Governance

Manage the lifecycle of organizational security policies, standards, and procedures

Drive policy awareness and stakeholder engagement across the company

Ensure governance practices align with regulatory requirements and business objectives

• GRC Platforms & Enablement

Select, implement, and optimize GRC platforms and supporting workflows

Scale evidence collection, reporting, and program management capabilities

Identify opportunities to automate and streamline GRC operations

• Customer Trust

Support customer trust and business enablement activities across the sales lifecycle

Manage security knowledge bases, customer-facing documentation, and trust publications

Respond to customer security inquiries, audits, and questionnaires

This is a full-time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

• Lead compliance programs across frameworks such as SOC 2, ISO 27001, FedRAMP, SOX ITGC, GDPR, and NIS2

Manage external audits and certification activities while partnering with auditors and assessors

Build and maintain risk and controls frameworks, including common control frameworks that support multiple certifications

Conduct risk and gap assessments and drive remediation efforts across technical and business stakeholders

Improve control effectiveness and operational efficiency through rationalization and process optimization

Implement and optimize GRC platforms that scale evidence collection and program management

Maintain security policies and governance processes that align with organizational risk objectives

Support customer trust initiatives, including security questionnaires, audits, and customer-facing security communications

We'd love to hear from you if you have:

• 4+ years of experience in information security, compliance, risk management, or a related field

Hands-on experience supporting security and compliance frameworks such as SOC 2, ISO 27001, FedRAMP, PCI-DSS, or SOX ITGC

Experience leading or supporting audits and partnering with external assessors

Demonstrated ability to conduct assessments, drive remediation efforts, and manage cross-functional initiatives

Exceptional written and verbal communication skills across technical, business, and executive audiences

Demonstrated ability to improve processes, manage competing priorities, and build strong cross-functional partnerships

While it's not required, it's an added plus if you also have:

• Operated in a public company environment with SOX ITGC requirements

Supported FedRAMP authorization, SSP development, 3PAO coordination, or continuous monitoring activities

Earned security or risk certifications such as CISA, CISSP, CISM, or CRISC

Implemented or administered GRC platforms such as Vanta, Drata, or similar tools

Scaled security, compliance, or risk programs in a high-growth environment

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

If based in Figma's San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma's compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range:

$153,000-$296,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location

Enabling closed captioning on video conferencing

Ensuring all written communication be compatible with screen readers

Changing the mode or format of interviews

To ensure the integrity of our processes, we ask that you refrain from sharing confidential information about your application or interactions with Figma on social media or other public forums.

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JOB DESCRIPTION:

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies,from the world’s largest enterprises to the most ambitious startups,use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.

We cultivate a culture of collaboration, inclusivity, and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.

What you’ll do

Responsibilities

• Troubleshoot and solve external user issues

• Analyze our processes and instigate changes to help scale our operations and improve user experience

• Work closely with other Stripe teams to improve our product offerings and messaging around new products and features

• Gain unique insights into how thousands of businesses on Stripe scale and operate

• Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization

• Be a part of building a brand-new team and operational culture for Stripe

• Partner with global operations specialists or business process owners to run a critical workflow

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• You have a user-first mindset and are energized by the challenge of solving difficult problems

• You have excellent communication skills, both written and verbal

• You excel in critical thinking and problem solving

• You have prior experience in customer service or internal and external user-facing operations

• You enjoy learning about technical products and processes, you're an organized, self-starter with passion for finding solutions to our user’s challenges

• You have a process-oriented mindset and the ability to get things done

• You enjoy working in an in-office environment with strong cross-team collaboration and support

• You prioritize well and enjoy working in a quick-moving environment

• You are humble and have a proven track record for working well across teams and with external partners

• You're willing to periodically work a weekend day for which you'll receive a weekday off. The SDC operates during daytime hours with shifts from the morning through early evening

Preferred qualifications

-

• Prior experience or knowledge in user support

• Prior experience working on projects or process improvement initiatives

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The Finance Manager will be focused on reporting results to the business and implementing process improvements to support global goals. In addition to the accounting and reporting responsibilities, the individual will own and drive cross-border projects and develop best practice in processes and controllership on an international level, with an emphasis on utilizing new technology and developing subject matter expertise in this area.

Key responsibilities include representing the EMEA Accounting team, leading and driving various meetings with senior management on key financial statement areas, and owning the monthly, quarterly, and annual closes for the EMEA operations.

The ideal candidate will have a Bachelor's degree in engineering, statistics or business, or a Bachelor's degree and experience in quantitative role (engineering, process re-engineering, quality assurance). Experience in tax, finance or a related analytical field is also required.

Preferred qualifications include knowledge of SQL/ETL, experience in identifying incomplete or inaccurate data, and experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations.

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Your key responsibilities will include:

• Coordinating end-to-end airfreight operations in alignment with company strategy, global policies, and customer requirements
• Serving as the first point of escalation for shipment exceptions, resolving issues with urgency and sound judgement
• Coaching and mentoring team members to ensure SOP compliance, productivity, and a culture of continuous improvement
• Maintaining high data accuracy and timely milestone updates across Flexport systems to meet KPIs and SLAs
• Overseeing billing accuracy and cost control, resolving invoice disputes promptly and effectively
• Monitoring and reviewing vendor and carrier performance, providing constructive feedback and actionable solutions
• Supporting strategic initiatives including carrier integrations, client onboarding, and system or process upgrades
• Building and maintaining strong working relationships with customers, internal stakeholders, and external service providers
• Supervising a small team of associates, fostering collaboration across departments
• Acting as squad lead when required, building the capabilities needed for future leadership responsibilities

To succeed in this role, you will need:

• A Bachelor's degree in Logistics, Supply Chain, Business, or a related field
• 3–7 years of experience in freight forwarding or logistics operations
• Strong working knowledge of air freight processes, including import and export handling
• Fluency in Vietnamese; professional proficiency in English (written and spoken)
• Proven experience coaching or mentoring junior team members
• Highly detail-oriented and able to manage multiple priorities under pressure
• A proactive, customer-focused mindset with strong problem-solving skills

In return, you can expect:

• A leadership pathway with a clear trajectory toward Team Leader and Manager roles as Flexport Vietnam scales
• Hands-on exposure to Vietnam's air freight market within Flexport's global network
• Access to world-class systems, tools, and best practices in logistics operations
• Competitive base salary, quarterly performance bonus, daily complimentary lunch, comprehensive medical insurance including dependent coverage, and RSUs

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EA SPORTS is one of the most iconic brands in entertainment - connecting hundreds of millions around the world to the sports they love through a portfolio of industry-leading video games.

As one of the largest sports entertainment platforms in the world, EA SPORTS FC is redefining football with genre-leading interactive experiences, connecting a global community of fans to The World's Game through innovation and unrivaled authenticity. With more opportunity than ever to design, innovate and create new, immersive experiences that bring joy, inclusivity, and connection to fans everywhere, we invite you to join our passionate and dynamic team as we pioneer the future of football fandom.

Reporting to a Development Director, the team is searching for a Development Manager (Project Manager) to join the FC Live Platform Engineering team. Development Managers are the keepers of the project schedule and play an important role in successfully moving the team from one project phase to the next while ensuring a focus on quality, collaboration and communication.

Composed of engineers from a variety of disciplines, the FC Live Platform Engineering team is a technical team, primarily responsible for delivering updates to FC Live titles. This team works onsite in Vancouver 3 days/week: Tuesday, Wednesday and Thursday.

Job Responsibilities:

• Responsible for executing on project planning and management, project reporting, and project risk management for the EA SPORTS FC Live Platform Engineering team.

• Work with Development Directors to implement processes and practices that allow the team to produce high quality work efficiently, on time and on budget.

• Support the team in executing against milestones and key deliverables.

• Identifies and drives effective, measurable process improvements to support the team's delivery and execution.

• Suggest and implement operational changes to enable effective and motivated teams.

• Solve problems, balance priorities, and find creative solutions to achieve results.

• Keep the team and partners’ teams informed on development results, schedule, and changes.

• Manage a team of engineering direct reports, playing a critical role in supporting them in their career development and growth.

Required Experience:

• Minimum of 3 years of Project Management or Project Lead Experience with production lifecycles, processes and project planning.

• Detail oriented, organized and focused on quality

• Excellent people manager skills, with a demonstrable track record of supporting direct reports in their professional development.

• Excellent written and verbal communication skills and the ability to work with different organizational levels, as well as ability to tailor messaging to different audiences.

• Ability to rationalize decisions in a clear and objective manner

Bonus:

• Scrum Master or Agile Coach experience

• Experience working as a software engineer

• Experience with distributed development across multiple locations

• Bachelor's degree or equivalent experience and certifications

• Game development experience

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Key responsibilities include:

• Project Management Excellence (Managing the Process)
• Strategic Collaboration & Stakeholder Engagement (Managing Collaboration and Influence)
• Process Development

To be successful in this role, you will need to maintain a steady demeanor in high-volume, multi-project environments, balancing multiple stakeholders and competing demands with ease. You will be highly collaborative, fostering a cooperative environment across diverse working styles and perspectives, both within and beyond the Creative & Design (C&D) team. You will also be skilled at navigating conflicting feedback on milestones and deliverables, synthesizing it into aligned and actionable decisions.

This position offers an annual base salary typically between $109,200 and $158,300, depending on location and experience. In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.

XML job scraping automation by YubHub

This role blends program strategy, operational excellence, and hands-on building. You will drive company-wide talent programs including performance cycles, calibrations, onboarding, manager forums, and enablement initiatives while creating scalable content, frameworks, and processes that improve consistency and execution across the business.

The ideal candidate is equally comfortable program managing complex cross-functional initiatives, building lightweight but high-impact systems and content, partnering with PBPs and executives, and leveraging AI and automation to rethink how modern People teams operate. This role is designed for someone who thrives in fast-moving environments, operates with high ownership, and is excited about building scalable People infrastructure in an AI-native company.

Responsibilities:

Own and continuously improve the company's core People operating rhythms and talent programs, including performance cycles, calibrations, manager enablement, onboarding, listening systems and recurring People operating cadences.

Drive end-to-end program management for performance and talent cycles, including timelines, milestones, stakeholder coordination, reporting, and operational follow-through.

Partner cross-functionally with PBPs, Finance, Recruiting, and business leaders to ensure talent programs are aligned, scalable, and operationally effective.

Lead calibration operations and coordination across the company, helping drive consistency, alignment, fairness, and high performance standards.

Own and evolve Manager Forum as a core company operating ritual, including roadmap development, agenda setting, recurring themes, leadership enablement, and feedback loops into broader People strategy.

Build scalable manager enablement materials and program content, including performance review guides, calibration prep materials, compensation conversation talk tracks, onboarding content, promotion and leveling documentation, and internal operating playbooks.

Create lightweight but high-impact frameworks, templates, and repeatable processes that improve consistency, execution, and manager effectiveness across the organization.

Own onboarding program operations and experience including cohort planning, scheduling, executive coordination, run-of-show management, and continuous program iteration.

Gather and analyze feedback from new hires, managers, and stakeholders to continuously improve onboarding and talent program effectiveness.

Leverage AI and automation to identify opportunities and improve scalability, speed, quality, and consistency across People workflows, manager support, and operational processes.

Build or experiment with internal People tools, automations, agents, and AI-assisted workflows using Replit and other technologies.

Identify organizational and operational friction points across the People team and drive improvements that increase efficiency, consistency, and scalability.

Requirements:

8+ years of experience across Talent Management, Talent Programs, HRBP, People Operations, Organizational Development, or related People functions

Experience running complex, cross-functional talent programs at scale

Strong operator mindset with exceptional program management skills

Proven ability to build content, frameworks, and scalable processes

Strong written communication and executive-facing communication skills

Ability to influence without authority and work effectively across senior stakeholders

High ownership and bias toward action

Excitement around AI, automation, and rethinking how People teams operate

Comfort operating in fast-moving, high-growth environments with ambiguity

Strong systems thinking and continuous improvement mindset

Nice to have:

Experience building workflows, automations, or lightweight internal tools

Familiarity with compensation cycles, calibration processes, and manager enablement

Experience using AI tools to improve operational efficiency or employee experience

Tools + Tech Stack for this role:

HRIS / People Systems: Rippling, Workday

Performance & Feedback, Listening Systems: Lattice

Collaboration & Communication: Slack, Google Workspace, Notion, Zoom

This role may not be a fit if:

You prefer highly established processes, deep specialization, or a slow-paced environment.

You are uncomfortable switching between strategic planning and hands-on execution.

You prefer to manage programs through heavy documentation rather than lightweight, iterative processes.

You hesitate to push back, coach directly, or hold senior leaders accountable.

You rely on large People teams,this role builds the function while operating it.

Full-Time Employee Benefits Include:

Competitive Salary & Equity

401(k) Program with a 4% match (US Only)

Health, Dental, Vision and Life Insurance

Short Term and Long Term Disability

Paid Parental, Medical, Caregiver Leave

Flexible Time Off (FTO) + Holidays

Commuter Benefits (In-Office Only)

Monthly Wellness Stipend

Autonomous Work Environment

In Office Set-Up Reimbursement (In-Office Only)

Quarterly Team Gatherings

In Office Amenities (In-Office Only)

XML job scraping automation by YubHub

As a Formulation Operator, you will operate a variety of Formulation equipment/processes to ensure production requirements are met or exceeded, following company policies/procedures to ensure product quality and compliance standards are met and performing all activities in a safe environment.

Key responsibilities include: Demonstrating ability to accurately operate equipment, perform equipment set-up/change-over/cleanups, assist in preventative maintenance and troubleshoot equipment problems to achieve optimum production levels Performing responsibilities ensuring compliance with Mt. Vernon Site standards, policies, and SOP’s, for GMP and required documentation as well as performing job responsibilities in compliance with AstraZeneca Safety, Health & Environment standards and requirements Working with Process Facilitators and other Operators/Mechanics/Technicians to identify and implement continuous improvement opportunities in equipment/production efficiencies and in the production area in general Supporting new equipment start-up and quickly learning and using new systems, equipment and procedures Supporting the development/validation of new products/procedures Offering ideas for standardization and simplification Being flexible in responding to changes to equipment/production assignments Understanding, interpreting and advising on production schedules Demonstrating good interpersonal skills and working in a robust team environment, with other operators, mechanics, technicians, supervision and project management with the goal of completing planned production and furthering Mt. Vernon Site and AstraZeneca initiatives Being able to work other shifts, weekends, alternative schedules when production demands require Position will initially rotate shifts with the intent to move to a standard shift assignment.

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We're seeking a Renewals Specialist to join our team in Chicago. As a Renewals Specialist, you will partner with AE's, sales management, Customer Success and internal partners to retain and expand user revenue.

Responsibilities:

• Proactively manage Renewal pipelines and activity / engagement milestones
• Research user purchase and renewal history and make recommendations based on prior activity
• Manage KPIs relating to Renewal coverage scope by segment / region
• Gather requirements from Sales and User account signals for renewal, expansion and upsell opportunities
• Assist with complex quote creation to allow Sales to focus on upsell
• Help develop and execute Stripe’s Renewals Desk strategy, in alignment with Stripe’s Sales business strategy
• Identify and optimise repeatable and scalable processes, looking to automate, re-tool, process improve and vendorise as appropriate
• Help cultivate a team culture that includes high ownership, customer-first focus, fast-paced, high integrity, and an optimistic and positive environment
• Report out on a regular weekly, monthly, and quarterly cadence to key stakeholders, with a strong analytical approach and crisp communication style

Requirements:

• 3+ years of experience in Renewals, Account Management, or Customer Success ideally in a tech environment
• Proven track record in successfully owning and delivering manual and automated processes
• Strong leadership experience, including cultivating high-performance, positive team culture and developing close, cross functional partnerships
• Sound business judgment, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
• Experience working within a high-growth, technology company with the ability to operate successfully in a lean, fast-paced organisation
• Highly organised, multi-tasking skills, taking ownership and being efficient in ambiguous situations

Preferred Qualifications:

• Lean Six Sigma certification, or proven experience employing the methodology
• Experience working in the financial services/payments industry

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Responsibilities:

• Troubleshoot and solve external user issues
• Analyze our processes and instigate changes to help scale our operations and improve user experience
• Work closely with other Stripe teams to improve our product offerings and messaging around new products and features
• Gain unique insights into how thousands of businesses on Stripe scale and operate
• Have an opportunity to learn how Stripe operates from ground up and make a real impact on the future of the organization
• Partner with global operations specialists or business process owners to run a critical workflow

Requirements:

• User-first mindset and energized by the challenge of solving difficult problems
• Excellent communication skills, both written and verbally
• Excel in analytical thinking and problem-solving
• Prior experience in customer service or internal/external user-facing operations
• Enjoy learning about technical products and processes, organized, self-starter with passion for finding solutions to user challenges
• Process-oriented mindset and ability to get things done
• Enjoy working in an in-office environment with strong cross-team collaboration and support
• Able to prioritize and enjoy working in a quick-moving environment
• Humble and proven track record for working well across teams and with external partners
• Willing to work a weekend shift pattern of Sat-Sun and 3 week days, the SDC operates during daytime hours in 9-hour shifts (including 1 hour paid lunch break) scheduled to fall between the hours of 6am and 10pm.

Preferred qualifications:

• Prior experience or knowledge in user support
• Prior experience working on projects or process improvement initiatives

XML job scraping automation by YubHub

Location: Scoville, ID

Schedule: Full-Time

Standard Nuclear is fueling America’s nuclear renaissance at industrial scale. Our mission is to deliver the essential building blocks of nuclear power,enabling cost-effective, safe, and secure energy for the world.

The Quality Engineer supports Standard Nuclear’s quality management system by ensuring manufacturing processes, materials, and products meet internal and regulatory quality standards. This role works closely with manufacturing, engineering, and supply chain teams to implement quality controls, investigate nonconformances, and drive continuous improvement across production operations.

This is a hands-on engineering role within a regulated manufacturing environment. The Quality Engineer supports inspection and verification activities while leading root cause analysis, corrective actions, and process improvements to strengthen product quality and operational reliability.

The role contributes to maintaining compliance with NQA-1 and other applicable regulatory and industry quality standards while helping scale manufacturing operations safely and efficiently.

Responsibilities:

Quality Engineering & Process Improvement

• Develop and implement quality controls to ensure manufacturing processes consistently meet product specifications and regulatory requirements.

• Lead root cause investigations for nonconformances, process deviations, and quality events.

• Implement corrective and preventive actions (CAPA) and verify effectiveness.

• Support continuous improvement initiatives to strengthen manufacturing quality, reliability, and efficiency.

• Collaborate with engineering and manufacturing teams to improve processes, documentation, and inspection methods.

• Support new product introduction and process development by integrating quality requirements into production workflows.

Inspection & Verification

• Support receiving, in-process, and final inspections of materials, components, and assemblies.

• Verify that manufacturing work is performed in accordance with approved drawings, specifications, and procedures.

• Review inspection results and evaluate nonconformances for disposition.

• Support calibration and maintenance of inspection tools and measuring equipment.

Supplier Quality & Material Verification

• Assist with supplier quality activities including review of material certifications, inspection reports, and supplier documentation.

• Support supplier qualification, evaluation, and corrective action activities.

• Coordinate with procurement and engineering teams to ensure supplied materials meet technical and quality requirements.

Quality Systems & Documentation

• Maintain quality documentation, inspection records, and traceability in accordance with company procedures and regulatory requirements.

• Support document control programs and ensure procedures, forms, and work instructions remain current.

• Assist with development and improvement of quality procedures and manufacturing documentation.

Audits & Regulatory Compliance

• Support internal audits, external audits, and quality system assessments.

• Participate in corrective action reviews and follow-up verification.

• Help maintain compliance with NQA-1 quality requirements and applicable DOE and NRC regulatory frameworks.

• Support audit readiness and quality program implementation as manufacturing operations scale.

Skills & Qualifications

• Bachelor’s degree in Engineering, Materials Science, Mechanical Engineering, Industrial Engineering, or a related technical discipline.

• 3+ years of experience in quality engineering, quality assurance, or manufacturing engineering within an industrial or regulated manufacturing environment.

• Experience working with quality systems such as NQA-1, ISO 9001, AS9100, or similar regulated standards.

• Ability to read and interpret engineering drawings, specifications, and technical documentation.

• Experience performing root cause analysis using structured methods such as 5 Whys, Fishbone, or similar tools.

• Hands-on experience with inspection tools such as calipers, micrometers, gauges, or other measurement equipment.

• Strong analytical, documentation, and problem-solving skills.

• Ability to work cross-functionally with manufacturing, engineering, and supply chain teams.

• Experience working in nuclear, aerospace, defense, energy, or other regulated industries is a plus.

Benefits

• Health, Dental & Vision Insurance

• Health Savings Account

• Disability and Life Insurance

• 401K Plan

• Paid Time Off, Holidays

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This role is based on-site in Scoville, ID and supports work across office, laboratory, and manufacturing environments. The Quality Engineer will spend time both at a workstation and on the manufacturing floor, working directly with production, engineering, and quality teams to review processes, investigate quality issues, verify product conformance, and support corrective actions. The position may require standing for extended periods, handling parts or inspection equipment, and wearing required personal protective equipment such as safety glasses, gloves, lab coats, or other site-specific PPE. Work may occasionally occur in controlled or radiological areas in accordance with site procedures and training requirements. Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions.

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You'll build and operate scalable workflows and processes (0→1) that improve efficiency, reliability, and throughput across your domain. You'll leverage data tools to extract insights, validate assumptions, and inform decisions, synthesizing findings into clear recommendations that guide pod and organizational priorities.

You'll plan, execute, and deliver initiatives end-to-end by setting clear objectives, timelines, and success metrics – driving accountability across functions without formal authority.

We're looking for someone with 5+ years of experience in operational roles at high-growth companies; background in consulting, finance, or business operations preferred but not required. You should be able to independently deconstruct complex problems into structured, testable components - and you're comfortable working through ambiguity without waiting for full clarity.

You'll be great for this role if you're proficient with AI & data tools (e.g., Looker, Excel, SQL, dashboards) and use them fluently to extract insights, validate assumptions, and streamline workflows. You design systems with scale in mind - anticipating bottlenecks, iterating based on feedback, and codifying learnings into playbooks and standards. You coordinate resources and align priorities across teams, building trust through transparency, accountability, and clear communication.

You take calculated risks and make decisions that advance pod objectives, anticipating downstream impacts before taking action. You're motivated by the opportunity to make an impact on one of our generation's defining problems: affordable mental healthcare.

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This role will focus on software recruiting for our Space Division. The ideal candidate is someone with startup, tech, and relevant domain experience. This team member will operate independently as a subject matter expert, ensuring we recruit top-tier software talent and shape our long-term talent strategy.

This role will be hybrid onsite in our Washington, DC office. This role is open to contract only with eligibility to convert.

specifically responsibilities include:

• Moving fast, with a process for consistently sourcing, tracking and maintaining a high volume of candidates while maintaining open lines of communication with stakeholders

• Establishing deep trust and partnership with business leaders to help influence talent strategy while executing on hiring deliverables

• Building trust through consistency and a strong operating rhythm in partnership with cross-functional stakeholders to help scale and manage company growth

• Embedding yourself into the business and into your teams to understand the product positioning and market fit, technical roadmap, and culture of the team

• Developing a strong understanding of the mission while learning how to effectively pitch the team and opportunity, ultimately closing exceptional technical talent for the organization

• Tracking and analyzing pipeline and performance data to gain insights into areas of opportunity and translate that into a data-driven narrative that enables increased momentum

• Building recruiting strategies that contribute to the long-range growth of the company, implementing best practices around referrals and process improvements where needed

• Acting as a subject matter expert in prospecting techniques and tools used for information retrieval, data extraction, web-scraping, continuous process improvement, process automation, and candidate management

• Conducting interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high interview-to-offer ratios

• Engaging passive candidates using LinkedIn Recruiter, Gem, Boolean strings, referral and SOBO campaigns

• Providing a consistent and positive candidate experience throughout the entire recruiting process with proactive communication and engagement

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You will own the execution cadence and first-line escalation framework that safeguards chain of identity and chain of custody while meeting strict regulatory expectations. Your leadership will ensure patient materials, critical manufacturing inputs, intermediates, and finished goods move precisely when and where they must,aligned to patient schedules and manufacturing timelines.

You will lead a high-performing team of Senior Specialists and partner across Manufacturing, Supply Chain, Logistics, Quality, Tech Ops, and Digital to simplify workflows, scale through data and digitization, and strengthen vendor performance.

Do you thrive at the intersection of regulation, operations, and data, where decisive action and sound judgment make an immediate difference?

Accountabilities:

• Trade compliance operating model: Build, maintain, and enforce the network operating model for import/export and FTZ activities. Establish execution rhythms, governance routines, escalation paths, and cross-site coverage to support daily continuity and reliable execution.
• Shipment and FTZ execution leadership: Lead shipment and FTZ execution across the network, including shipment booking coordination, slot alignment, broker management, exception resolution, and escalation support. Ensure activities are executed in line with 19 CFR Part 146, customs requirements, FDA/CBER import expectations, and internal procedures.
• People management: Provide direct people leadership for Senior Specialists supporting global trade compliance operations. Set priorities, clarify roles and accountabilities, coach performance, support development, and ensure effective workload balancing and cross-coverage across the network.
• Process improvement and scalability: Identify and implement process improvements that increase operational reliability, efficiency, control, and scalability. Simplify workflows, remove bottlenecks, standardize execution, and build processes that can support future site, volume, and shipment growth.
• Digitization and reporting: Partner with business and digital stakeholders to improve system workflows, operational reporting, KPI visibility, and exception tracking. Advance digitization opportunities that reduce manual effort, improve control, and enable more scalable and data-driven trade compliance operations.
• SOPs, work instructions, and playbooks: Develop, implement, and maintain SOPs, work instructions, training materials, and operational playbooks for shipment execution, FTZ processes, broker coordination, issue management, and business continuity. Ensure documentation remains current, practical, and aligned with regulatory and business requirements.
• Performance management and KPIs: Own dashboards and reporting for key operational metrics, including on-time shipment rate, exception closure time, FTZ execution performance, inventory accuracy, broker performance, hold rates, and duty deferral or avoidance value. Use data and supply chain analysis to identify trends, manage risk, and improve execution.
• Vendor and broker management: Oversee day-to-day operational performance of customs brokers, freight forwarders, and logistics vendors. Manage service issues and escalations, reinforce execution standards, and provide input to scorecards and performance reviews.
• Coverage and continuity: Ensure daily continuity of trade compliance operations across East and West Coast activities through effective resource planning, cross-cover, and incident coordination. Support urgent issues affecting patient materials, manufacturing inputs, critical shipments, or FTZ controls.
• Cross-functional leadership: Partner with Manufacturing, Supply Chain, Logistics, Quality, Tech Ops, and Digital teams to align trade compliance operations with patient schedules, manufacturing timelines, cryogenic handling requirements, and network priorities. Influence decisions through clear communication and sound judgment in complex or novel situations.
• Impact roadmap: Immediate focus on standardizing execution rhythms and broker governance; mid-term acceleration of automation, visibility, and KPI-driven management; longer term, design a scalable digital operating model that supports new sites, higher volumes, and increasing complexity.

Essential Skills/Experience:

• Minimum education: a Bachelor’s degree in Supply Chain, International Business, Life Sciences, Logistics, Engineering, or a related field.
• 7+ years of experience in customs brokerage, import/export operations, trade compliance, global logistics, or supply chain operations in a regulated environment.
• Strong experience with FTZ or bonded operations, customs entry processes, broker governance, and import/export execution.
• Demonstrated experience leading operating models, process improvement, digitization, and scalable business processes.
• Clear communication, stakeholder management, sound judgment, and the ability to lead within a matrixed organization are essential.

Desirable Skills/Experience:

• Experience in biopharma, advanced therapies, temperature-controlled logistics, or other complex regulated supply chains preferred.
• Understanding of 19 CFR Part 146, HTS classification, customs valuation, origin, and FDA/CBER import requirements is preferred.
• Patient focus and integrity: Protects chain of identity, chain of custody, product quality, and data integrity in support of patient timelines.
• Deliver results: Ensures shipment and FTZ activities are completed accurately, on time, and through a disciplined operating model.
• Problem solving and judgment: Anticipates risks, resolves operational issues, and makes sound evaluative judgments in complex or novel situations.
• Collaborate and influence: Communicates effectively within the team and influences stakeholders, brokers, carriers, and partners to achieve compliant and reliable execution.
• Data and digital: Uses data, reporting, and digitization to strengthen visibility, control, and decision-making.
• Operational leadership: Provides leadership, direction, motivation, and development within the function while building scalable ways of working for future growth.

The annual base pay (or hourly rate of compensation) for this position ranges from 115,919.2 to 173878.8 USD. Our positions offer eligibility for various incentives,an opportunity to receive short-term incentive bonuses, equity-based awards for salaried roles and commissions for sales roles. Benefits offered include qualified retirement programs, paid time off (i.e., vacation, holiday, and leaves), as well as health, dental, and vision coverage in accordance with the terms of the applicable plans.

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As a key member of our operations team, you will oversee and manage the daily warehouse operations, including receiving, storing, picking, packing, and dispatching goods. You will ensure accurate processing and recording of inventory transactions using warehouse management systems, maintain a clean, safe, and well-organised warehouse environment in line with company policies and health and safety regulations, and lead, support, and motivate warehouse staff to meet operational targets, deadlines, and quality standards.

Responsibilities:

• Oversee and manage the daily warehouse operations, including receiving, storing, picking, packing, and dispatching goods
• Ensure accurate processing and recording of inventory transactions using warehouse management systems
• Maintain a clean, safe, and well-organised warehouse environment in line with company policies and health and safety regulations
• Lead, support, and motivate warehouse staff to meet operational targets, deadlines, and quality standards
• Monitor and inspect goods for quality, quantity, and accuracy prior to dispatch
• Identify opportunities for process improvements to enhance efficiency and productivity

Requirements:

• Previous experience in a warehouse, logistics or distribution environment is essential
• Strong understanding of warehouse processes and inventory control
• Good organisational skills with strong attention to detail
• Ability to work well both independently and as part of a team
• Ability to lead, coordinate or support team members when required
• Comfortable in a fast-paced, hands-on work environment
• Physically able to lift and move goods as required
• Manual car license

Benefits:

• Competitive salary
• Full time, stable employment in a rapidly growing sector
• Opportunities for professional development and career progression
• The chance to be part of a mission driven company making a tangible impact on the future of energy

XML job scraping automation by YubHub

Your key responsibilities will include coordinating daily receiving operations, ensuring accurate documentation, timely processing, and clear communication across departments. You'll also maintain procedures that promote efficiency, safety, and adherence, review performance data and identify areas for improvement, and manage receiving documentation in Microsoft Dynamics 365 (D365).

In addition, you'll support team development through mentoring, feedback, and training, maintain an organized and safe dock environment, and coordinate workflows between TIC and 3PL cross-dock locations. You'll work with carriers, vendors, and internal teams to resolve discrepancies and shipment issues, manage freight claims and keep necessary records, and monitor important measures such as receiving accuracy, dock-to-stock time, and damage rates.

To succeed in this role, you'll need knowledge of receiving and warehouse operations, the ability to coordinate shipments with internal teams and 3PL partners, experience handling freight claims and shipment discrepancies, and proficiency with ERP systems, including receiving, inventory, and shipping modules. You'll also need intermediate Excel skills, the ability to lead teams and support process improvements, skill in analyzing data and identifying root causes, strong planning and organizational abilities, and the ability to interpret instructions and convert them into operational steps.

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The ideal candidate will bring 8+ years of corporate real estate construction project management experience, with exceptional organisational skills and the ability to manage multiple concurrent projects, maintain meticulous attention to detail in a fast-paced environment.

Project Management (70%)

• Own the delivery of multiple small-mid size real estate projects up to 50,000 square feet across an international portfolio, ensuring swift project set up, timely completion, and within budget parameters
• Serve as primary liaison between external project managers and internal stakeholders, facilitating clear communication and project alignment
• Represent Anthropic's interests while managing vendors including contract and invoice reviews
• Accountable for project milestones, deliverables, financials, and potential risks across all active projects
• Oversee project meetings and ensure follow-through on all commitments

Project Management Office (PMO) Development (30%)

• Partner with the Head of Construction to develop internal PMO tools including templates for vendor RFPs, bid leveling, project charters, project kick-off agendas, and lessons learned protocols
• Build and maintain project reporting dashboards, cost benchmarks, and KPI tracking that give leadership real visibility into portfolio health
• Establish project delivery playbooks and project control checklists for recurring project types (coworking activations, fit-outs, restacks) to ensure efficient and high-quality project delivery
• Develop project documentation standards to ensure files are properly maintained and accessible
• Launch and manage new PMO tools and standards on live projects, review outcomes, and collect feedback for continuous improvement

Minimum qualifications

• Experience in corporate real estate construction project management on the client-occupier side
• Demonstrated experience managing external project managers, general contractors, and FF&E vendors; comfortable reviewing contracts and invoices
• Outstanding verbal and written communication abilities to ensure regular and clear project team and stakeholder communication
• Experience with developing and implementing PMO tools and processes seamlessly with in-flight projects
• Proficient with Google Suite applications
• Work independently while knowing when to escalate issues appropriately

Preferred qualifications

• Have minimum 8 years of relevant experience
• Have international real estate project management experience in rapid-growth technology company
• Demonstrate experience with process improvement and operational excellence
• PMP certification or equivalent

Annual compensation range for this role is $145,000-$185,000 USD.

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Safety First: Act as a champion of workplace safety, proactively enforcing regulations and fostering a culture of vigilance

Driving Operational Excellence: Lead and direct a team of employees that consistently makes high-quality products and meets or exceeds production targets. You will take ownership of team performance, addressing shortcomings proactively and celebrating successes.

Strategic Focus & Problem Solving: Prioritize critical tasks and effectively allocate human resources to maximize efficiency. You will apply for a 'Bias for Action,' promptly and decisively addressing safety and quality issues to prevent larger problems. This includes identifying and analyzing problems, developing and implementing effective solutions, making timely and well-informed decisions, and adapting to changing circumstances.

Team Leadership & Development: Embrace a servant leadership style, focusing on building high-performing, winning teams and investing in their growth. You will foster a positive and collaborative work environment, motivating your team to achieve shared goals.

Data-Driven Decision Making: Utilize data and insights to strike down downtime and quality defects, driving quantifiable improvements in efficiency and quality. This includes meticulously tracking and reporting employee time and attendance, transforming raw data into actionable intelligence for strategic decision-making and continuous improvement.

Continuous Improvement & Quality Assurance: Maintain a relentless focus on identifying and eliminating inefficiencies, improving processes, and driving innovation to enhance productivity, quality, and safety. You will be uncompromisingly committed to quality, implementing and maintaining rigorous standards, and relentlessly pursuing excellence to eliminate defects and ensure exceptional product quality.

Conflict Resolution & Interpersonal Relationships: Proactively address and mediate conflicts fairly and effectively, facilitating mutually acceptable solutions. This requires active listening, empathy, and the ability to de-escalate tense situations. You will build and maintain strong, positive working relationships with your team and all partners, including suppliers and union representatives, through transparent communication and a willingness to listen, fostering a psychologically safe environment.

Accountability & Fairness: Champion accountability, managing both your own performance and that of the hourly workforce regarding processes and standards. You will ensure accountability, play fair, and meet conflict with decisive action.

Collaboration: Actively listen to and value the perspectives of all team members and other department stakeholders. You will be a partner with team members, the union, and management to continuously improve everything.

XML job scraping automation by YubHub

Key responsibilities include:

Project Management (70%): Own the delivery of multiple small-mid size real estate projects up to 50,000 square feet across an international portfolio, ensuring swift project set up, timely completion, and within budget parameters Serve as primary liaison between external project managers and internal stakeholders, facilitating clear communication and project alignment Represent Anthropic's interests while managing vendors including contract and invoice reviews Accountable for project milestones, deliverables, financials, and potential risks across all active projects Oversee project meetings and ensure follow-through on all commitments

Project Management Office (PMO) Development (30%): Partner with the Head of Construction to develop internal PMO tools including templates for vendor RFPs, bid leveling, project charters, project kick-off agendas, and lessons learned protocols Build and maintain project reporting dashboards, cost benchmarks, and KPI tracking that give leadership real visibility into portfolio health Establish project delivery playbooks and project control checklists for recurring project types (coworking activations, fit-outs, restacks) to ensure efficient and high-quality project delivery Develop project documentation standards to ensure files are properly maintained and accessible Launch and manage new PMO tools and standards on live projects, review outcomes, and collect feedback for continuous improvement

Minimum qualifications include: Experience in corporate real estate construction project management on the client-occupier side Demonstrated experience managing external project managers, general contractors, and FF&E vendors; comfortable reviewing contracts and invoices Outstanding verbal and written communication abilities to ensure regular and clear project team and stakeholder communication Experience with developing and implementing PMO tools and processes seamlessly with in-flight projects Proficient with Google Suite applications Work independently while knowing when to escalate issues appropriately

Preferred qualifications include: Have minimum 8 years of relevant experience Have international real estate project management experience in rapid-growth technology companies Demonstrate experience with process improvement and operational excellence PMP certification or equivalent

The annual compensation range for this role is $145,000-$185,000 USD.

XML job scraping automation by YubHub

Location: United States

Department: Community Support

Job Description:

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

The Service Optimization team is a key operational function within Global Service Optimization, focused on making Airbnb's Community Support more efficient, effective, and adaptable. You'll lead a team of Business Process Improvement analysts and leads, working at the intersection of people, process, and technology. This role collaborates closely with cross-functional partners across Community Support, operational working groups, and broader business stakeholders to drive systemic, continuous improvement.

The Difference You Will Make:

The BPI Manager will be a key leader within the Service Optimization team, part of the Community Service Organization. This role will deepen the team's discipline across both continuous improvement and proactive process engineering, designing systems where problems do not occur while continuously improving the processes that exist today. A key focus will be engineering processes that are reliable, measurable, automatable, and self-correcting by default, while driving a systemic view across people, process, and technology that keeps pace with the evolving capabilities of AI and automation.

A Typical Day:

Leadership Responsibilities

Manage a team of business process improvement analysts and leads.

Build and strengthen team capabilities in problem solving, systems thinking, process design, and engineering systems for AI-readiness and automation by default.

Lead the team in operating across both continuous improvement and proactive process engineering, applying the right discipline to each problem, improving what exists and designing systems that prevent failure from the start.

Apply systems thinking to every initiative, mapping full upstream and downstream context before prescribing solutions and identifying where the real problem lives rather than where it surfaces.

Lead change management for process transitions, ensuring new designs are adopted effectively by agents, teams, and partners and that the change is sustained over time.

Contribute to the strategy and evolution of process engineering as an operational discipline and lead it in practice, providing recommendations to decisions in supported business focus areas.

Execute in alignment with the strategic objectives of Community Support.

Make decisions on the best approaches based on data-driven analyses, identifying opportunities appropriate for incremental improvement and systemic redesign.

Apply the right suite of process analysis, design, and automation tools to drive well-defined future state processes at scale.

Maintain execution ownership end-to-end.

Strategy without follow-through to measurable outcomes is not the standard.

Relentless focus on continuously improving both the customer and employee journey in key business focus areas.

Tactical Responsibilities

Manage demands and associated resourcing of initiatives from the Community Support roadmap, operational changes, and various working groups.

Collaborate cross-functionally to align priorities and inform trade-offs.

Partner with Product and Technology teams to ensure process requirements inform tooling design and that new capabilities are engineered for how agents and customers actually work.

Implement ways of working that enable efficient flow of value-based outcomes from the team, providing clear direction when needed and removing impediments.

Drive Process Engineering maturity by embedding the discipline's principles into how the team scopes, designs, measures, and iterates on every initiative, including training and building practitioners.

Ensure every process design is evaluated against three standards: does it reduce agent and customer burden, is it measurable from day one, and can it be automated or self-correcting over time.

Develop the team of problem solvers through coaching, mentoring, and other employee engagement activities.

Support stakeholders with a leadership perspective in process improvement project scoping, definition, design, and implementation.

Hold the team accountable to outcome ownership, tracking results post-launch and iterating until the objective is achieved, not just delivered.

Communicate regularly with stakeholders on how the work of BPI aligns to outcomes and continue to improve as part of a holistic solutions-based approach.

Your Expertise:

Preferred Bachelor's Degree in Industrial Engineering, Engineering, or a related field.

7+ years of experience in a customer support operations environment, process management, or process improvement field.

10+ years of domain experience including process analysis, process design at scale, and applying improvement methodologies using multiple technologies, tools, or platforms to drive process optimization.

Demonstrated ability to design processes for AI-readiness and automation, engineering systems that can hand off to AI as capabilities evolve rather than simply optimizing existing workflows.

Experience applying a systems thinking lens to process design, identifying upstream root causes and downstream impacts before prescribing solutions.

Experienced people leader with a track record of leading teams through a shift in operating discipline, building the capability and culture around a higher standard.

Demonstrated experience leading organizational change, including stakeholder alignment, communication planning, and adoption measurement.

Lean/Six Sigma Black Belt or equivalent process management expertise. Additional consideration given to Agile, service design, and other relevant experience.

Proven track record of leading and coaching successful complex process improvements.

Proven ability to interact and communicate with people at all levels of the organization in an open and transparent manner.

Proven ability to work collaboratively with a wide range of stakeholders, demonstrating ability to lead and influence, express opinions, and structure arguments clearly to drive alignment to measurable outcomes.

Demonstrated focus on end-to-end customer journey and customer-centric outcomes.

Prior experience developing business processes in customer support operating models that balance multiple stakeholder interests.

Demonstrated creative problem solving and analytical skills with a pragmatic sense of how to get things done.

Ability to travel up to 20% of time.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableness@airbnb.com

XML job scraping automation by YubHub

We are seeking a Program Manager to join our team. As a Program Manager, you will be responsible for collaborating with cross-functional teams to build and scale operational infrastructure that supports the launch of innovative products, ensuring a seamless user experience.

Responsibilities:

• Collaborate with cross-functional teams to build and scale operational infrastructure that supports the launch of innovative products, ensuring a seamless user experience;

• Design the playbook to execute against operational requirements and deliver a best-in-class user experience;

• Lead multiple projects simultaneously, managing timelines, resources, and stakeholder expectations to deliver impactful results that align with organizational goals;

• Identify and drive process improvements alongside product and engineering teams, focusing on automation opportunities, public document enhancements, and self-serve capabilities that enhance efficiency and effectiveness in workflows;

• Engage with stakeholders across the organization to explore new strategic initiatives, closing gaps related to user experience and compliance while driving overall operational excellence.

• Collaborate with cross-functional teams to build and scale operational infrastructure that supports the launch of innovative payments and business funding products, ensuring a seamless user experience;

• Design the SOPs of technical product support, including API troubleshooting, to execute against operational requirements and deliver a best-in-class user experience securing customer retention objectives for new product releases;

• Lead multiple cross-functional projects that enable the launch of new products and features;

• Simultaneously, managing timelines, resources, and stakeholder expectations to deliver impactful results that align with organizational goals that increase early user adoption of new banking and business funding products;

• Identify and drive service efficiency process improvements alongside payments and business funding product and engineering teams, focusing on automation opportunities for support processes, public document enhancements, and self-serve capabilities that enhance efficiency and effectiveness in customer support and onboarding workflows;

• Engage with stakeholders across the organization to explore new product offerings in payments, closing gaps related to user experience and compliance while driving overall excellence for user support and internal operations;

• Run incubation and governance programs for payments and banking products (Stripe Managed Payments, Stripe Capital, fiat-to-crypto onramp/Payin integrations), guiding features from private beta to General Availability by validating operational readiness with go/no-go dashboards and incubation graduation criteria that measure operations KPIs (CSAT, agent productivity, and costs), and by defining support SOPs for internal and vendor support teams;

• Lead product compliance and operational-capacity programs for payments and banking product betas, coordinating Legal, Tax, and Risk to identify regulatory gaps (global sales tax compliance, KYC/KYB requirements) and deploy targeted automations and tooling (AI support agents, AI powered onboarding) to increase operational cost savings, limit Stripe’s liability for non-compliance, and inform support resource planning and budgeting.

Required Skills:

• Bachelor's degree or foreign equivalent in Business, Management, Economics or a related field;

• 2 years of experience managing timelines, resources, and stakeholder expectations to deliver results that align with organizational goals;

• 2 years of experience documenting operational processes;

• 2 years of experience designing and implementing process improvements;

• 2 years of experience scaling support operations;

• 2 years of experience communicating technical concepts to users and stakeholders;

• 2 years of experience building queries using SQL;

• 2 years of experience analyzing large datasets to draw conclusions and make recommendations.

Salary: $148,450 - $210,600/yr.

This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.

40 hrs/week

Up to 50% telecommuting permitted.

Multiple Positions Available.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

XML job scraping automation by YubHub

Accountabilities:

• Develop and demonstrate knowledge of clinical disease states and treatment guidelines.
• Effectively communicate product information to healthcare professionals.
• Analyze trends and develop strategic business plans, leveraging understanding of the market landscape, dynamics, and patient access challenges.
• Provide solutions to customers by creating a tailored customer experience based on account and HCP needs.
• Identify opportunities for process improvement, demonstrate openness to new ideas, and seek innovative approaches to sales and customer engagement.

Essential Skills/Experience:

• Bachelor's Degree
• 3+ years of demonstrated Sales or Commercial experience or a combination of: pharmaceutical, healthcare, scientific, clinical, institutional, or related industry/settings within the healthcare ecosystem
• Experience in account planning and/or complex reimbursement model OR internal AZ certification
• A valid driver's license and safe driving record

Essential Skills and Capabilities:

• Advanced Therapeutic Area Expertise: Experience and expertise in highly specialized therapeutic areas
• Customer Engagement: Proven ability to engage with senior-level healthcare professionals, including specialists and hospital administrators.
• Innovative Sales Strategies: Experience in developing and implementing innovative sales strategies in a highly specialized market.
• Clinical Acumen: Exceptional ability to understand and communicate cutting-edge scientific research and clinical data.
• Strategic Partnerships: Experience in establishing and nurturing strategic partnerships with healthcare institutions and research organizations.
• Business Acumen: Proficiency in advanced data analysis and the use of analytics to drive sales performance.

At AstraZeneca, we're on a journey to bring life-saving medicines to patients. Our role in contributing to decreasing mortality rates globally is clear. We shape the future by spotting scientifically-led commercial opportunities and acting now to operationalize and scale them. Driven by the solutions we bring to the healthcare ecosystem, we make an impact at every step of the patient journey, improving their experience and outcomes.

XML job scraping automation by YubHub

This role requires regular travel and occasional overnight stays.

Responsibilities

• Align operational excellence initiatives with the overall business strategy and goals.
• Standardise operating procedures across all depots.
• Develop and ensure delivery training on new processes and identifying improvement opportunities.
• Oversee audits and assessments to ensure compliance, identifying gaps and opportunities and overseeing improvement plans.
• Ensure targeted support is in place for underperforming depots while driving continuous improvement.
• Monitor and adjust the effectiveness of new initiatives and processes.
• Establish performance metrics and dashboards for operational monitoring.
• Facilitate change management and ensure compliance with regulations and standards.

Essential Requirements

• Qualified and Experienced Leader: Holds a degree or equivalent qualifications with proven line management experience and a track record of driving continuous business improvement.
• Strategic and Results-Oriented: Demonstrable success in implementing growth and improvement strategies to maximise efficiency and productivity, supported by strong analytical and data skills.
• Effective Communicator and Manager: An accomplished presenter with excellent people management abilities, fostering high-performance teams and maintaining professional standards.
• Knowledgeable and Resilient Professional: Deep understanding of logistical, environmental and H&S legislation, highly motivated, resilient, and committed to delivering excellence.
• Industry Expertise: Must have waste management experience and hold a valid Level 4 COTC (Certificate of Technical Competence) in Waste Management.

XML job scraping automation by YubHub

In this role, you will track and communicate key results, constraints, risks, dependencies, and clearly identify critical paths while working with ASIC, product, test, system, software engineering, and planning teams and other program managers towards a common goal.

You will handle cross-functional communications independently while working within a matrixed GM team and publish progress/roadblocks to upper management.

As a Senior NPI Program Manager, you will bring diverse teams together to tackle complex problems and work towards closure.

You will understand and collaborate in developing the Plan of Record (POR), ensuring qualification plans, checklists, and specifications are in place to support production release.

You will develop engineering wafer and hardware risk plans and own internal and external sample supply.

You will lead and attend cross-functional NPI meetings related to your product and highlight key Ops issues and ensure that the product is ready for production.

You will drive process improvement initiatives for NPI across Operations and cross-functional teams.

You will own metrics for NPI supply commits, production ramp, and release turning points and manage bring-up budgets/OPEX for NPI.

You will develop processes and metrics for functional teams in Ops planning, engineering, logistics, and quality teams.

We require someone who has a strong engineering background with a keen interest in program management and can work in a dynamic environment.

You are someone who thrives working on groundbreaking technology and enjoys working with people to take on problems.

A Program Manager supporting Operations NPI needs to be able to see both the high-level view and be proficient in tracking and following up on detail.

We desire someone who is independent and can excel in their role as the person-in-charge for their product representing all aspects of silicon bring-up in Operations.

We want you to help us improve processes and efficiency to foster growth for the team and the company.

With competitive salaries and a generous benefits package, we are widely considered to be technology industry's best employers.

If you're a creative and autonomous engineer with a real passion for technology, we want to hear from you.

Come build the future with us!

XML job scraping automation by YubHub

We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

About the role: The Customer Success Executive, SLED role will play a pivotal part in the exciting growth trajectory of Okta. Serving as a dedicated resource to our most complex SLED accounts – you will be responsible for complementing Okta’s innovations, efficiencies, and capabilities with our valued customers’ business objectives.

As a trusted advisor, you will shift customer mindsets, create demand for our solutions, and drive higher business value and executive alignment between Okta and our customers.

The ideal candidate embodies a high-performance mindset,consistently raising the bar, turning action into traction, thriving in change, and moving fast to simplify and repeat.

Supporting a complex SLED account requires an elite level of orchestration, a comprehensive understanding of complex cloud architectures, and a senior leader who can navigate constraints with urgency and an obsession for concrete outcomes.

Strong problem-solving, crisis management, and consultative skills are necessary for navigating enterprise-wide challenges, finding innovative solutions, and winning as a team.

In this role, you will:

• Deliver Customer Value: Partner with customers to define desired business outcomes, focusing on maximising value realisation across the Okta platform.

Cement yourself as a trusted and strategic advisor to executive sponsors, translating complex technical concepts into actionable business outcomes.

• Drive for Results: Create and implement proactive customer success plans and Strategic Business Reviews (SBRs) that outline goals, potential challenges, KPIs, and timelines to turn action into traction and accelerate growth.

Conduct periodic health checks, and assist with business value assessments to ensure maximum return on investment.

Identify opportunities to optimise the customer’s use of our solutions and remove any known inefficiencies in deployment.

• Win as a Team: Serve as the primary point of contact post-implementation, assuming overall customer adoption responsibility and acting in a critical issue management role.

Forge strong multidisciplinary relationships with Sales, Support, Engineering, and Product Management to lead and coordinate customer success.

• Act as the voice of the customer and collect feedback to drive continuous improvement across all areas, constantly interrogating what needs to evolve to thrive in change.

• Provide insight with respect to the availability and applicability of new products and features, guiding customers into the agentic era.

• Identify renewal risk and collaborate with internal teams to remediate, ensure a successful renewal, and proactively spot expansion opportunities.

You will thrive in this role if you:

• Have 10+ years of experience in a customer success, account management, or consulting role within an enterprise software or SaaS organisation, specifically managing relationships with large, complex SLED aligned accounts.

• Have a solid track record of delivering and scaling an exceptional customer experience, choosing ambition over comfort, and driving critical issues to resolution while fiercely advocating on behalf of the customer.

• Demonstrate strong emotional intelligence and an elite level of relationship management and executive stakeholder development, particularly when engaging with C-level executives.

• Possess excellent knowledge and experience in the Identity and Access Management (IAM) and Security space, alongside strong knowledge of cloud architecture and on-premise IT landscapes.

• Have extensive experience in consulting and implementing IT systems (cloud service and/or identity management preferred), as well as deep knowledge of enterprise web technologies and groundbreaking infrastructures.

• Are a hands-on contributor with excellent communication skills, including specialised experience in issue tracking, triaging, and crisis management.

• Have strong technical and problem-solving skills, with 2+ years of application programming and system support experience is a bonus.

• Exhibit strong interpersonal skills, showcasing a background in Process Improvement, Decision Making, Managing Processes, Planning, Analyzing Information, and Service Excellence.

• Have experience with SaaS vendors such as Box, Google Apps, NetSuite, Salesforce, ServiceNow, and Workday, etc. focused on SLED customers.

• Hold a Bachelor's Degree (Required) or advanced degree with equivalent experience.

• Are available to travel up to 35%.

• Meet SLED-specific background requirements: Familiarity with state and local compliance standards is a bonus, and you must be eligible to clear specific state, local, or educational background checks as required by our customers. Must be a US Citizen.

• The ideal candidate will be located Sacramento, California or New York City.

XML job scraping automation by YubHub

Your typical day will involve developing program scope and objectives, collaborating with stakeholders, ensuring technical feasibility, and driving projects end-to-end. You will also be responsible for aligning on staffing, priorities, and technical dependencies within Guest and Host Tech and cross-functional teams.

In this role, you will be expected to work independently with stakeholders and cross-functional leadership with little supervision from management. You will be responsible for providing visibility into key performance indicators, understanding best practices, driving process improvements, and finding new ways of operating.

We're looking for someone with 10+ years of experience in the software development industry, with at least 7 years as a TPM or relevant experience. You should have experience scaling yourself to effectively run complex, highly cross-functional projects, and have proven technical domain expertise for your projects.

You should also have experience managing software projects with a high degree of scrutiny from C-suite execs, and have demonstrated ability to work through ambiguity to detailed solutions. You should be self-motivated, proactive, and able to work independently with minimal oversight.

The ideal candidate will have experience with Asana, Jira, Airtable, or other equivalent task management tooling, and will have experience leveraging AI to automate processes and scale themselves to cover a larger project domain.

This position is US-Remote Eligible, and the role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity.

Our commitment to inclusion and belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services, and solutions. All qualified individuals are encouraged to apply.

How we'll take care of you:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range: $200,000-$248,000 USD

XML job scraping automation by YubHub

This position is needed to lead one of Twilio's Customer Support teams in LATAM. In this role, you’ll help us scale and grow to deliver an extraordinary customer experience for Twilio customers and internal Twilions.

We are looking for a people-person who’s passionate about delighting customers, mentoring and developing staff, learning about new and challenging subjects, and helping us improve processes and procedures.

Responsibilities:

Customer Service & Operational Excellence

• Ensure excellent partner and customer satisfaction, consistently meeting or exceeding operational KPIs such as Agent CSAT, Time To Solve, SLA adherence, schedule adherence, shrinkage, and backlog management.

• Own weekly DSAT reviews, ticket analysis, and coaching feedback loops to improve customer satisfaction.

• Implement and optimize support processes to improve efficiency, reduce resolution times, and enhance the overall customer experience.

Team Leadership & Development

• Directly manage a team of Technical Support Engineers, ensuring high levels of engagement, motivation, and performance.

• Develop and execute career growth plans for team members, providing regular coaching, mentoring, and performance feedback.

• Drive accountability among direct reports, leveraging tooling & reports to monitor and improve key performance metrics.

Escalation & Incident Management

• Lead internal and external escalations, including Support Duty Manager (SDM) escalations, ensuring rapid issue resolution and effective root cause analysis (RCA).

• Collaborate with cross-functional teams to implement betterment plans for recurring issues.

• Respond swiftly to critical customer needs, including high-impact and high-priority cases, ensuring proactive communication and resolution strategies.

Process Improvement & Strategy

• Identify opportunities to optimize customer support workflows, leveraging data-driven insights from tools such as Tableau, Looker, and Zendesk.

• Partner with other managers and business stakeholders to improve support processes and enhance customer experience.

• Contribute to strategic discussions regarding scaling operations, automation, and efficiency initiatives.

Hiring & Workforce Planning

• Participate in hiring and onboarding new Technical Support Engineers, ensuring the team is staffed with top talent.

• Work with Workforce Management (WFM) teams to plan scheduling, staffing, and adherence to operational requirements.

Cross-functional Collaboration

• Partner with internal key stakeholder teams to enhance the customer experience and escalate product-related concerns effectively.

• Collaborate with internal stakeholders to surface key insights on customer needs, support trends, and operational challenges.

Qualifications

• Ability to put yourself in the customer’s shoes and demonstrate your dedication to the customer experience through people management, coaching and performance management for supporting employee experience

• Experience being inclusive, while working with team members in different geographic locations and time zones

• Learning mindset, ability to learn new things, be curious and build internal and external relevant knowledge

• Demonstrated ability to identify process and team improvements, innovation and “Drawing the Owl” to creatively solve problems and allow your team to operate at scale

• Have proven documentation ability to “write it down” to create and curate internal and external documentation

• Have Strong English written and verbal communication skills

Desired:

• Have 2+ years of experience as a P4 Team/Tech Lead supporting teams and Technical Support Managers.

• Already at Twilio? Currently work as a P4 level individual within the Global Customer Support organization

• Experience and understanding of billing related processes, tools and inquiries related to invoicing, pricing, etc.

• Understanding and experience with Zuora and Salesforce.

• Seek progress at all time, having a learning mindset that allows you to jump out of the comfort zone and put yourself in a constant learning mode

Interview process

Location

This role will be remote, and based in Colombia.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

XML job scraping automation by YubHub

You will own supplier strategy, cost optimization, and category management for one of the largest and most complex capital procurement portfolios in AI. You will simultaneously operationalize three enterprise-scale initiatives: a multi-entity procurement structure spanning domestic and international jurisdictions, a compliance-critical Asset Lifecycle Management program and procurement operations for Anthropic data center sites across the US with international expansion underway.

This role reports directly to the Head of Procurement and serves as the senior procurement leader embedded with Infrastructure Accounting, Finance, Tax, Legal, and DC Operations. You are building the team, the playbooks, and the systems that will govern billions of dollars in compute infrastructure spend.

Key Responsibilities

Supplier Strategy & Cost Optimization

• Own key supplier relationships across compute hardware (networking, storage, racks, power infrastructure) and negotiate pricing frameworks, and volume commitments

• Establish playbooks and sourcing strategies for hyperscale infrastructure procurement

• Drive material savings through partnering with strategic sourcing teams within the Data Center Design and Ops teams, vendor consolidation, and commercial optimization across a multi-billion dollar spend portfolio

• Support contract negotiations and understand the liabilities and obligations with compute vendors

Data Center Entity Operationalization

• Operationalize new entity for tax-optimized procurement of data center and infrastructure equipment

• Stand up international procurement operations as local entities are formed. Manage vendor contracting party transitions, contract novation/repapering, local vendor onboarding, KYC, and VAT/GST registration

• Partner with Tax and Legal on entity structure decisions, ensuring procurement workflows align with the interim-to-permanent entity transition framework

Asset Lifecycle Management

• Serve as Procurement’s DRI on ALM implementation (Steerco and OpCo), owning the Asset Taxonomy and Zip/Three-Way Match workstreams and implementing with the business

• Drive PO data remediation (unit price, quantity, MPN) and configure PO item types to enable automated three-way match (PO ↔ receipt ↔ invoice) at serial-number granularity

• Enforce ASN compliance as a contractual condition on all new POs; standardize shipping terms across vendor contracts

• Ensure procurement controls meet all audit requirements

Data Center Expansion & Operations

• Lead finance procurement operations for domestic data center sites and international expansion, managing concurrent buildouts with developers and partner operators

• Manage BOM-to-PO reconciliation, equipment logistics, shipping coordination, and delivery tracking across all active sites

• Build and maintain interim reconciliation workbooks and dashboards to provide Finance, Legal, and Security with complete procurement visibility until systems are fully operationalized

Lease Administration

• Hire and lead a dedicated Lease Admin Lead; own the build-out of the lease administration function (people, process, and systems)

• Own implementation of the lease administration platform, partnering with Infra/Workplace, Finance, and Accounting on configuration, data migration, and operational workflows; ensure upstream lease data accuracy (abstraction, system data hygiene)

• Ensure critical dates (renewals, options, notices) are tracked and routed to the appropriate stakeholders; decision rights on renewals and options remain with Infra/Workplace

• Oversee reconciliations and landlord billing audits

• Oversee landlord billing operations and payment escalations, with the commercial landlord relationship owned by Infra/Workplace

Team Building & Process Excellence

• Build, hire, and lead the Infrastructure Compute Procurement team, defining roles spanning supplier strategy, compute operations, international procurement, and systems and project management

• Design and implement scalable operating models, DRI/RACI frameworks, and governance structures for cross-functional handoffs between Procurement, DC Operations, Accounting, and FinSys

• Embed Claude into key procurement workflows (intake, vendor onboarding, PO management, reconciliation, reporting) to reduce manual effort and improve cycle times

Minimum qualifications

• Deep domain knowledge of compute infrastructure components: servers, GPUs/TPUs, networking equipment, storage, racks, power distribution, and cooling infrastructure

• Experience managing capital-intensive procurement portfolios (multi $B+) including negotiation, category strategy, and vendor consolidation

• Strong understanding of procure-to-pay processes, purchase order governance, and asset lifecycle management

• Experience operating in SOX-compliant environments with understanding of ITGCs, ICFR, and financial control frameworks

• Experience with international procurement operations including entity structuring, customs/export controls, VAT/GST recovery, and cross-border logistics

• Proven track record of process improvement, systems implementation, and workflow automation in high-growth environments

• Familiarity with data center colocation agreements and equipment financing structures (lease administration / ASC 842 exposure a plus, not required)

• Leadership and systems design influencing skills

Preferred qualifications

• 12+ years of procurement experience with a minimum of 5 years in compute infrastructure, data center operations, or hyperscale supply chain

• 8+ years of people management experience, with demonstrated ability to build and scale teams during periods of rapid organizational growth

• Experience at hyperscale infrastructure companies (CoreWeave, Equinix, AWS, GCP, Azure, NVIDIA) or other frontier AI/ML companies

• Direct experience standing up procurement entities (buy/sell structures, intercompany frameworks) for tax optimization

• Experience implementing asset lifecycle management or ERP systems in infrastructure contexts

• Background in supply chain for semiconductor, networking, or high-performance computing components

• Experience with procurement platforms such as Zip and Workday

• Experience using AI tools (including Claude) to automate procurement workflows

• Bachelor’s degree in Supply Chain Management, Finance, Accounting, Business, or Engineering

XML job scraping automation by YubHub

You will own supplier strategy, cost optimization, and category management for one of the largest and most complex capital procurement portfolios in AI. You will simultaneously operationalize three enterprise-scale initiatives: a multi-entity procurement structure spanning domestic and international jurisdictions, a compliance-critical Asset Lifecycle Management program and procurement operations for Anthropic data center sites across the US with international expansion underway.

This role reports directly to the Head of Procurement and serves as the senior procurement leader embedded with Infrastructure Accounting, Finance, Tax, Legal, and DC Operations. You are building the team, the playbooks, and the systems that will govern billions of dollars in compute infrastructure spend.

Key Responsibilities

Supplier Strategy & Cost Optimization

• Own key supplier relationships across compute hardware (networking, storage, racks, power infrastructure) and negotiate pricing frameworks, and volume commitments

• Establish playbooks and sourcing strategies for hyperscale infrastructure procurement

• Drive material savings through partnering with strategic sourcing teams within the Data Center Design and Ops teams, vendor consolidation, and commercial optimization across a multi-billion dollar spend portfolio

• Support contract negotiations and understand the liabilities and obligations with compute vendors

Data Center Entity Operationalization

• Operationalize new entity for tax-optimized procurement of data center and infrastructure equipment

• Stand up international procurement operations as local entities are formed. Manage vendor contracting party transitions, contract novation/repapering, local vendor onboarding, KYC, and VAT/GST registration

• Partner with Tax and Legal on entity structure decisions, ensuring procurement workflows align with the interim-to-permanent entity transition framework

Asset Lifecycle Management

• Serve as Procurement’s DRI on ALM implementation (Steerco and OpCo), owning the Asset Taxonomy and Zip/Three-Way Match workstreams and implementing with the business

• Drive PO data remediation (unit price, quantity, MPN) and configure PO item types to enable automated three-way match (PO ↔ receipt ↔ invoice) at serial-number granularity

• Enforce ASN compliance as a contractual condition on all new POs; standardize shipping terms across vendor contracts

• Ensure procurement controls meet all audit requirements

Data Center Expansion & Operations

• Lead finance procurement operations for domestic data center sites and international expansion, managing concurrent buildouts with developers and partner operators

• Manage BOM-to-PO reconciliation, equipment logistics, shipping coordination, and delivery tracking across all active sites

• Build and maintain interim reconciliation workbooks and dashboards to provide Finance, Legal, and Security with complete procurement visibility until systems are fully operationalized

Lease Administration

• Hire and lead a dedicated Lease Admin Lead; own the build-out of the lease administration function (people, process, and systems)

• Own implementation of the lease administration platform, partnering with Infra/Workplace, Finance, and Accounting on configuration, data migration, and operational workflows; ensure upstream lease data accuracy (abstraction, system data hygiene)

• Ensure critical dates (renewals, options, notices) are tracked and routed to the appropriate stakeholders; decision rights on renewals and options remain with Infra/Workplace

• Oversee reconciliations and landlord billing audits

• Oversee landlord billing operations and payment escalations, with the commercial landlord relationship owned by Infra/Workplace

Team Building & Process Excellence

• Build, hire, and lead the Infrastructure Compute Procurement team, defining roles spanning supplier strategy, compute operations, international procurement, and systems and project management

• Design and implement scalable operating models, DRI/RACI frameworks, and governance structures for cross-functional handoffs between Procurement, DC Operations, Accounting, and FinSys

• Embed Claude into key procurement workflows (intake, vendor onboarding, PO management, reconciliation, reporting) to reduce manual effort and improve cycle times

Minimum qualifications

• Deep domain knowledge of compute infrastructure components: servers, GPUs/TPUs, networking equipment, storage, racks, power distribution, and cooling infrastructure

• Experience managing capital-intensive procurement portfolios (multi $B+) including negotiation, category strategy, and vendor consolidation

• Strong understanding of procure-to-pay processes, purchase order governance, and asset lifecycle management

• Experience operating in SOX-compliant environments with understanding of ITGCs, ICFR, and financial control frameworks

• Experience with international procurement operations including entity structuring, customs/export controls, VAT/GST recovery, and cross-border logistics

• Proven track record of process improvement, systems implementation, and workflow automation in high-growth environments

• Familiarity with data center colocation agreements and equipment financing structures (lease administration / ASC 842 exposure a plus, not required)

• Leadership and systems design influencing skills

Preferred qualifications

• 12+ years of procurement experience with a minimum of 5 years in compute infrastructure, data center operations, or hyperscale supply chain

• 8+ years of people management experience, with demonstrated ability to build and scale teams during periods of rapid organizational growth

• Experience at hyperscale infrastructure companies (CoreWeave, Equinix, AWS, GCP, Azure, NVIDIA) or other frontier AI/ML companies

• Direct experience standing up procurement entities (buy/sell structures, intercompany frameworks) for tax optimization

• Experience implementing asset lifecycle management or ERP systems in infrastructure contexts

• Background in supply chain for semiconductor, networking, or high-performance computing components

• Experience with procurement platforms such as Zip and Workday

• Experience using AI tools (including Claude) to automate procurement workflows

• Bachelor’s degree in Supply Chain Management, Finance, Accounting, Business, or Engineering

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In this role, you'll lead one of Twilio's Customer Support teams in LATAM. You'll help us scale and grow to deliver an extraordinary customer experience for Twilio customers and internal Twilions.

Responsibilities:

Customer Service & Operational Excellence: Ensure excellent partner and customer satisfaction, consistently meeting or exceeding operational KPIs such as Agent CSAT, Time To Solve, SLA adherence, schedule adherence, shrinkage, and backlog management. Own weekly DSAT reviews, ticket analysis, and coaching feedback loops to improve customer satisfaction. Implement and optimize support processes to improve efficiency, reduce resolution times, and enhance the overall customer experience.

Team Leadership & Development: Directly manage a team of Technical Support Engineers, ensuring high levels of engagement, motivation, and performance. Develop and execute career growth plans for team members, providing regular coaching, mentoring, and performance feedback. Drive accountability among direct reports, leveraging tooling & reports to monitor and improve key performance metrics.

Escalation & Incident Management: Lead internal and external escalations, including Support Duty Manager (SDM) escalations, ensuring rapid issue resolution and effective root cause analysis (RCA). Collaborate with cross-functional teams to implement betterment plans for recurring issues. Respond swiftly to critical customer needs, including high-impact and high-priority cases, ensuring proactive communication and resolution strategies.

Process Improvement & Strategy: Identify opportunities to optimize customer support workflows, leveraging data-driven insights from tools such as Tableau, Looker, and Zendesk. Partner with other managers and business stakeholders to improve support processes and enhance customer experience. Contribute to strategic discussions regarding scaling operations, automation, and efficiency initiatives.

Hiring & Workforce Planning: Participate in hiring and onboarding new Technical Support Engineers, ensuring the team is staffed with top talent. Work with Workforce Management (WFM) teams to plan scheduling, staffing, and adherence to operational requirements.

Cross-functional Collaboration: Partner with internal key stakeholder teams to enhance the customer experience and escalate product-related concerns effectively. Collaborate with internal stakeholders to surface key insights on customer needs, support trends, and operational challenges.

Qualifications: Ability to put yourself in the customer’s shoes and demonstrate your dedication to the customer experience through people management, coaching and performance management for supporting employee experience. Experience being inclusive, while working with team members in different geographic locations and time zones. Learning mindset, ability to learn new things, be curious and build internal and external relevant knowledge. Demonstrated ability to identify process and team improvements, innovation and “Drawing the Owl” to creatively solve problems and allow your team to operate at scale. Have proven documentation ability to “write it down” to create and curate internal and external documentation. Have Strong English written and verbal communication skills.

Desired: Have 2+ years of experience as a P4 Team/Tech Lead supporting teams and Technical Support Managers. Already at Twilio? Currently work as a P4 level individual within the Global Customer Support organization. Experience and understanding of billing related processes, tools and inquiries related to invoicing, pricing, etc. Understanding and experience with Zuora and Salesforce. Seek progress at all time, having a learning mindset that allows you to jump out of the comfort zone and put yourself in a constant learning mode.

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You will run the Management Operating System (MOS) - ensuring visibility to success measures that lead the team to define, prioritize and execute improvement actions and initiatives. This will require business acumen and analytical thinking to determine the most impactful priorities, as well as excellent project and people management to keep initiatives on track.

You and your team will be lead representatives of Mission Readiness to the Business Line leadership and the primary touchpoint for functional integration with Finance, People (Talent Acquisition), Business Operations, and Quality. This will require the ability to influence others using both logic and force of will.

You will also be asked to develop your own approach for balancing the requests brought by customers with internally derived initiatives. You will manage the central core for process definition, process improvement, and the systems & tools to enable them, serving as a resource and coordination point for all of Mission Readiness and adjacent functions.

In order to ensure effective application of resources, this role will also be central to business analysis and special projects for the organization. If you like to think big picture but can manage to the details, this role could be for you. If you like to get involved in the action and connect the dots to make things happen, this role is definitely for you.

Key Responsibilities:

• Lead a team of direct reports (both people managers and individual contributors) and indirect team members (including peers and other levels in other functions) to accomplish the objectives of Mission Readiness' Operational Excellence

• Organize and run the Management Operating System (MOS) of Mission Readiness, which monitors key performance indicators of the business, institutes the cadence of performance review and the actions that result from it.

• Engage with and deliver the Business Line perspective to cross-functional leadership each quarter.

• Determine priorities for process definition/improvement and enabling systems/tools within Mission Readiness, then manage the planning, execution and results of the initiatives undertaken.

• Lead and/or oversee leadership of projects championed by Mission Readiness.

• Manage the portfolio of projects and strategic initiatives for Mission Readiness, driving follow-through and measurable results.

• Convene and conduct robust, hypothesis-driven business analyses that yield actionable insights and outcome-changing decisions.

• Become the trusted embedded research capability for the Mission Readiness organization.

• Coordinate with Finance to understand and refine the economics of Mission Readiness services.

• Instigate and generate views of revenues and costs that enable Mission Readiness to increase impact for the businesses.

• Implement cost allocation mechanisms and manage adherence.

• Coordinate with Talent Acquisition and People teams to ensure internal MOS is prioritizing recruiting efforts and onboarding for the fast-growing organization.

• Oversee programmatic labor charging compliance.

• Lead the development of inputs to feed annual and periodic business forecasting activities for capacity, investment and cost.

• Tie the strategic direction of Mission Readiness to that of the Business Lines to enable a cohesive story that generates growth and efficiencies.

• Serve as a key leadership team member in Mission Readiness, partnering with the VP and peers to coordinate cross-functional strategy, responsibilities and enable organizational success.

Requirements:

• Bachelors degree in an engineering or business discipline with technical emphasis

• 10+ years of professional experience in some combination of operations, process improvement, project management, business analysis, business systems, engineering and/or finance.

• Minimum of two years of experience directly managing 5+ employees

• Ability to travel up to 25% of the time

• This position is based in Costa Mesa, CA and requires being onsite - remote work not considered

• Eligible to obtain and maintain an active U.S. Secret or Top Secret security clearance

Preferred Qualifications:

• Prior work in/with a sustainment or aftermarket solutions business (such as logistics, sustainment, repairs, spare parts, connectivity services or other related services)

• Demonstrated experience maturing processes and/or operations from prototype/early stage through to repeatable volume or automation

• Prior work in/with industry with complex, technical products, preferably durable assets with embedded software

• Ability and willingness to dig in to systems and digital tools to inform and iterate process designs and direct improvements

• Strong organizational and self management discipline; desire to keep things on track and organized

• Ability and willingness to make tradeoffs for speed, impact and risk

• Demonstrated team builder and developer of people

• Six Sigma and/or Lean training and application

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As an Incident Manager at Cockroach Labs, you will lead the coordination and resolution of incidents across internal systems, CockroachDB Cloud, customer-hosted environments, and security/compliance events in the NA region. You will drive structured response efforts, partner with cross-functional teams to identify root causes, and help prevent recurrence in an environment where the pace is fast and the bar is high.

Responsibilities

• Manage the full lifecycle of incidents from detection through resolution, ensuring adherence to established incident management processes.
• Lead and coordinate cross-functional response efforts to drive timely and effective incident resolution.
• Declare and escalate high-severity incidents, mobilizing appropriate stakeholders and leadership as needed.
• Serve as an escalation point for critical incidents and support crisis response activities.
• Lead structured root cause analysis and post-incident reviews, ensuring actionable follow-up items are identified.
• Track corrective actions to completion to reduce repeat incidents.
• Provide clear, timely communication to technical and non-technical stakeholders, including customer-facing updates when required.
• Contribute to incident metrics tracking (e.g., MTTR, MTTD, recurrence) and support reporting on trends and areas for improvement.
• Support ongoing improvements to incident management processes, documentation, and tooling.
• Participate in a rotational on-call schedule to ensure 24x7 coverage for high-severity incidents.

Expectations

In your first 30 days, you will familiarize yourself with CockroachDB, our customers, and our company. We will provide some self-guided onboarding with reading and hands-on material to familiarize yourself with the company and some of the responsibilities of the role. During this period, you will also start to get acquainted with our incident management protocols and tools, and begin shadowing incident response activities to observe and learn from other team members with an eye to future improvements and optimizations.

After 3 months, you will be integrated into the company and will be familiar with the various systems we use. You will be able to manage incidents from both internal and customer environments and will be actively contributing to the Incident Management program. You will be leading incident response efforts, conducting root cause analyses, and participating in post-incident reviews.

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We are seeking a highly motivated and experienced Manager, Customer Support to join our team at Fin. As a Manager, Customer Support, you will be responsible for leading a team of Technical Support Specialists and Technical Support Engineers, managing all aspects of delivering an exceptional customer experience for our customers.

Responsibilities:

• Lead a high-performing team of Technical Support Specialists and Technical Support Engineers
• Onboard, develop, coach, and lead a team of ~10 inboxing teammates
• Promote a team culture of belonging and of owners and problem solvers
• Motivate and ensure the CS team is deeply aligned and committed to Fin's strategy, vision, and core values
• Be responsible for and drive first response times and customer satisfaction within your team and across the CS organization
• Identify, create solutions, and execute on workflows and projects to achieve CS Org goals and deliver a remarkable customer experience
• Partner with marketing & sales, and R&D as the voice of CS and our customers
• Develop and improve our processes and policies to drive simplicity and results

Requirements:

• 4+ years experience working in a customer support/service capacity
• SaaS or technology company highly desired
• Minimum of 3 year experience in a role where you directly led and managed a team of people and built a strong team culture
• Strong communication / writing skills and interpersonal skills
• Previous experience managing a team to metrics, hosting regular 1:1s, performance reviews, performance improvement plans and running team meetings
• Customer focus - you obsess over the customer experience and proven track record of building customer obsession into customer interactions, processes, and culture
• Comprehensive knowledge of and interest in the technology industry
• Ability to recognize patterns in data and provide recommendations based on those patterns
• A sense of optimism, flexibility, resilience, grit, and creativity

Benefits:

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for employees, friends, and family!

Policies:

• Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

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Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range.

Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

Job Summary

We are seeking an enthusiastic and passion-driven Quality Assistant Manager to join the Global Quality team based in London. This role is accountable for managing the product quality for Makeup and Skin care categories and to contribute to deliver the most high-performing and high-quality products in the industry.

Responsibilities

Quality in Development & Quality Control

• Lead and coordinate quality activities for new NPD projects
• Design and evaluate stability and compatibility studies and other relevant tests
• Define defects range boards for finished goods, review and approval of product specifications, attendance to line trials and approval of trial reports, review and sign-off of development samples and mass production samples.
• Issuance of internal finished goods specification
• Review and issuing of Certificates of Analysis and other QC documentation on a weekly basis for international markets such as India, Indonesia , US , etc..
• Organise inbound inspections and preparation of the documentation for global warehouses in accordance with AQL international standards
• Organize, monitor and evaluate results of testing with external laboratories on regular basis for new developments and existing products
• Support on colour matching /colour approvals when required

Quality Compliance

• Managing Non-Conformities , changes and improvement plans ( corrective/preventative)
• Quarterly review and preparation of updates related to quality KPIs
• Monitoring monthly the customer complaints and trends on products returned from market
• Ensuring that customer complaints are managed effectively and escalated when needed,
• Ensure maintenance of the QMS software, keeping up to date documents and information
• Issuing and circulation of SOPs, work instructions and protocols
• Participate in the evaluation and qualification of critical suppliers

Who You Will Work With

• Reporting to Global Quality Manager
• Partnering with NPD, Packaging, Supply, Commercial and Procurement teams
• Interacting daily with contract manufacturers and packaging component suppliers

Qualifications and Experience

• Bachelor’s degree in Chemistry, Pharmacy, Engineering or another related scientific field
• Significant experience in a quality role within the cosmetics industry
• Good understanding of formulas, cosmetics development and production
• Good knowledge of cosmetic regulations ( EC 1223/2009 , FDA cGMP, CSAR etc..) and international quality standards ( ISO 9001, ISO 22716, ISO 2859)
• Proficient in Microsoft Office ( Excel , Power Point, project tools)

About You

• Strong analytical approach and problem-solving skills
• Excellent attention to detail, comfortable in a fast-paced environment and passion driven with a “can-do” attitude
• Self-motivated and committed to delivering results
• Passionate about cosmetic industry and quality processes
• Demonstrates a commitment to growth and self-development

Why Join Us

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog-friendly days and spaces
• And not to forget our generous product discount and gifting!

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Job Scope

Event Planning & Execution

• Support end-to-end event planning, from conceptualization to execution and post-event evaluation.
• Assist in on-site event coordination to ensure smooth and successful delivery.
• Coordinate logistics, timelines, and resources with internal teams and external partners.
• Prepare post-event reports, insights, and performance summaries.

Event Marketing & Promotion

• Assist in promoting events through multiple channels, including social media platforms and email campaigns.
• Collaborate with internal teams on marketing content and campaign execution.
• Act as the point of contact for pre-event and post-event social media coordination, including content scheduling and uploads.

Business & Event Knowledge

• Develop a strong understanding of Fiuu's event portfolio, including corporate, social, and cultural events.
• Identify and address the unique requirements and objectives of each event type.

Client Communication & Relationship Management

• Build and maintain strong relationships with merchants, clients, and partners.
• Act as a key point of contact to ensure client needs and expectations are met.
• Deliver clear, timely, and professional communication throughout the event lifecycle.

Vendor & Partner Coordination

• Serve as the primary liaison for event vendors and partners.
• Coordinate vendor requirements and ensure deliverables are met on time.
• Address inquiries or issues promptly and maintain effective communication with all stakeholders.

Merchant Onboarding & Operations

• Manage the end-to-end merchant onboarding lifecycle, including document collection, verification, and processing.
• Collaborate with Sales, Compliance, and IT teams to ensure a smooth onboarding experience.
• Coordinate onboarding requirements with partners and vendors where applicable.
• Maintain accurate and up-to-date records of merchant documentation, agreements, and submissions.
• Ensure compliance with company policies and regulatory standards.

Additional Responsibilities

• Support operational requests, including MRP, PF, and merchant-related activities.
• Assist in process improvements to enhance operational efficiency and client experience.

Learning Objectives

• Gain hands-on experience in event planning, logistics, and on-site operations.
• Develop skills in managing client relationships and coordinating with vendors.
• Understand event marketing, budget tracking, and promotional strategies.
• Enhance teamwork, adaptability, and problem-solving abilities.
• Learn to evaluate event success through feedback and performance metrics.
• Acquire foundational knowledge of the payment industry and its operations.
• Adapt to and utilize AI tools and digital platforms effectively.

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You will work across IT, Security, Engineering, Workplace, and other functions to drive alignment, remove friction, and help build the operational foundation needed to support OpenAI's rapid growth.

Responsibilities:

• Lead cross-functional operational programs that improve scalability, consistency, and operational maturity.
• Drive operational excellence initiatives across IT Support, employee lifecycle operations, meeting room and calendaring services, onsite support, vending, and research support environments.
• Build operating models, readiness plans, escalation paths, governance cadences, and success metrics for complex operational programs.
• Partner with technical teams to ensure new deployments, infrastructure investments, and internal platforms are operationally ready and sustainably supported at scale.
• Drive high-priority operational programs supporting company growth, including infrastructure expansion, operational integrations, and other emerging initiatives.
• Improve operational visibility, stakeholder alignment, and coordination across long-running cross-functional initiatives.
• Create clarity across complex operational programs by establishing clear ownership, execution plans, operational accountability, and durable follow-through.
• Own intake, prioritization, coordination, and completion of operational work originating from cross-functional teams and stakeholders.

Requirements:

• 10+ years of program management experience leading complex cross-functional initiatives in high-growth, fast-moving environments.
• Experience building and scaling operational processes, service models, and operating frameworks across technical and operational teams.
• A strong track record improving internal operations, workplace technology, support environments, or other large-scale service-oriented programs.
• Excellent judgment and execution skills, with the ability to drive prioritization, alignment, and sustained momentum across multiple teams and competing demands.
• Strong communication and stakeholder management skills, with the ability to operate effectively with both technical and non-technical partners.

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Responsibilities

As an Engineering Specialist-Dimensional Control Engineer, you will be responsible for applying engineering principles and analytical techniques to establish and continuously improve manufacturing processes and products. Your key responsibilities will include:

• Scheduling and Time Tracking: Building shifts, handling shift-swapping, managing employee time cards and monitoring hours to manage labor costs.
• Task Delegation: Assigning specific daily duties, CMM room planning and ensuring workers have the tools they require.
• Performance and Coaching: Providing ongoing, actionable feedback to improve speed, accuracy, and customer service.
• Leading QOS initiatives within the production department.
• Reviewing quality issues with production team leaders and Process Coaches, and being the point of contact with other departments such as Machining, Quality and MP&L.

• Coordinating during quality concerns containment actions, dock holds, special checks to eliminate any impact to customer.
• Keeping traceability records regarding quality actions for future reference.
• Managing quality documentation on FTT, 8Ds, Scrap, Dock Holds, Dock Audit, etc.
• Participating in Quality and Contamination audits.
• Preparing standard reports for Quality reviews within the plant and with other areas.
• Reviewing rejected parts for quality integrity and deciding next steps.
• Leading cross-functional team initiatives in quality to achieve no faults forward / zero defects.
• Leading 8D resolution of Warranty and VO concerns working together with Quality, MP&L, Machining and VO.
• Coordinating Green and Black Belt projects within the department.
• Working with QLSCM, Quality Works, OBL, CDCII and other required systems
• Documenting and controlling error proofing checks, internal checks, and additional containments.
• Participating in interplant benchmarking exercises
• Actively participating in Simultaneous Engineering meetings, Forward Planning and Product Design to ensure MTC process is followed.
• Applying engineering principles and analytical techniques to establish and continuously improve manufacturing processes and products
• Implementing interim and permanent corrective actions to resolve quality issues using 8D tool, 6 panel, etc.
• Managing and directing statistical process control activities
• Knowledge of and ability to execute measurement systems analysis & variable data analysis
• Establishing and monitoring quality target levels for each build
• Providing input for design and assembly concepts which will yield nominal variations
• Establishing critical characteristics for gauging and measuring data collection methods
• Determining inspection equipment and facility requirements
• Supporting expedited concern resolution with cross-functional teams including the Quality Department, Production and Suppliers
• Reviewing internal/external suppliers for critical characteristics process compatibility
• Reviewing incoming quality concerns to maintain quality with assigned area; must have experience with initiating containment, determining root cause and implementing corrective actions
• Completing PPAP’s and supporting new model launches

Qualifications

To be successful in this role, you will need:

• High school diploma
• Experience in manufacturing engineering
• Demonstrated experience in accomplishing tasks and objectives
• Proven problem-solving ability
• Six Sigma Green Belt certification
• Previous production supervision
• CMM, ATOS Blue Light Scanning, Creaform Hand Scanner, Polyworks basic knowledge
• Microsoft Office Knowledge (Word/Excel/Outlook)
• Outstanding interpersonal, team-building, and communication skills
• Proven critical thinker and troubleshooter to deliver industry-leading quality
• Highly committed to process improvement and innovative solutions with a customer-first mindset
• Strong curiosity and passion for continuous learning
• Demonstrates inclusion and values diversity
• Persevers through setbacks and disappointments to drive results
• Education: Bachelor’s degree in related field (desirable)
• Experience: Previous automotive and Quality Engineering experience (desirable)
• FMEA, PPAP, and DOE experience preferred
• Six Sigma: DMAIC and DMADV (DFSS) Project Methodology experience preferred
• Ergonomic analysis knowledge and experience preferred
• Six Sigma Black Belt certified (desirable)

Benefits

As an employee of Ford Motor Company, you will enjoy a range of benefits, including:

• Immediate medical, dental, and prescription drug coverage
• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Vehicle discount program for employees and family members
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time
• A competitive salary range of $72,480 - $141,360
• Opportunities for professional growth and development
• A dynamic and supportive work environment
• Recognition and rewards for outstanding performance
• A comprehensive benefits package, including health insurance, retirement savings, and more

Note: The salary range is based on the information provided in the job posting and may vary depending on the location and other factors.

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As a Revenue Accountant, you will collaborate across Accounting, Revenue Operations, Finance Systems, Data, and GTM teams to ensure accurate and timely revenue recognition. You will assist in day-to-day revenue accounting activities, support the monthly revenue close process, prepare revenue and AR-related account reconciliations and analyses, and assist with revenue recognition for SaaS subscriptions and other non-standard arrangements.

You will also partner with Revenue Operations, Finance Systems, and Data teams to ensure completeness and accuracy of revenue-related data, perform variance and flux analysis to identify trends, investigate discrepancies, and explain key business drivers, and support external audits by preparing audit deliverables and responding to auditor inquiries.

To succeed in this role, you will need 2-3 years of experience in public accounting and/or industry, a strong understanding of accounting principles and foundational knowledge of ASC 606, excellent technical, analytical, and communication skills, and the ability to work under pressure and meet deadlines in a fast-paced environment.

In addition to your technical skills, you will need to be able to work collaboratively with cross-functional teams, have a curiosity to challenge the status quo and leverage technology to build scalable processes and streamline accounting operations, and have a meticulous attention to detail and strong organizational skills.

If you are a motivated and detail-oriented individual who is passionate about revenue accounting operations and process improvements, we encourage you to apply for this exciting opportunity.

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The Calibration Engineer will be responsible for analyzing and driving improvements in the core calibration activities for calibrated devices. They will define new project milestones, develop detailed execution plans, and monitor progress to meet deadlines and quality standards for enhancements to the quality management system. They will also develop an In-House Calibration Roadmap, create and implement a strategic plan to analyze the calibration processes and optimize for work done with external vendors or in-house capabilities.

The ideal candidate will have experience managing calibration at a large organization and production environment, experience working with and managing 3rd party calibration vendors, experience with automated calibration tools and software, and experience improving processes and procedures (specifically around calibration) with an emphasis on process creation. They will also have familiarity with common industry calibration standards and methods, a proven track record of designing and delivering calibration systems for manufacturing facilities, and in-depth knowledge of AS9100 and AS6500 standards and their application in calibration processes.

The salary range for this role is $98,000-$129,000 USD, and highly competitive equity grants are included in the majority of full-time offers. Top-tier benefits are also offered for full-time employees, including comprehensive, competitive benefits packages (available at little to no cost to employees) that ensure employees are supported in health, recovery, and whatever comes next.

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You'll work directly with the Head of Talent and senior leadership to translate hiring ambitions into operational reality , whether that's standing up a specific hiring programme across new markets, designing the frameworks that make our interviewers more calibrated, or architecting the integration between our HRIS and ATS to eliminate manual work at scale. The problems are large, the autonomy is real, and the impact is immediate. This role requires you to be an IC as well as a lead, driving the team forward whilst having the technical aptitude and attitude to dive into topics and help the team build solutions.

Specifically, you will:

• Own the end-to-end talent technology stack , leading vendor strategy, managing relationships, making build vs. buy decisions, and ensuring tools are configured, integrated, and used to their full potential.

• Identify, design and drive org-wide hiring programmes and frameworks , from interview evaluation systems, to our headcount planning solution and multi-market hiring playbooks.

• Lead and develop a team of Talent Operators and Coordinators, setting direction, managing priorities, and creating the conditions for the team to operate at pace without sacrificing quality or candidate experience.

• Own the talent data strategy , defining what we measure, building dashboards and reports that surface what matters, and making sure the whole team is working from the same picture.

• Act as the strategic interface between Talent and cross-functional partners across People, Finance, Legal, and Engineering, managing complex stakeholder relationships and unblocking hiring at every level.

• Identify and eliminate operational drag , building durable SOPs, designing scalable processes, and deploying automation (n8n, AI tooling, custom integrations) wherever it meaningfully reduces friction.

• Own core functional processes such as headcount planning.

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You will be a key strategic partner in implementing tooling, managing cross-functional stakeholders, building metrics and dashboards, and creative problem solving to unblock hiring and hiring managers in their day-to-day operations.

This is a high autonomy, high impact, and high growth role. You'll partner closely with recruiters and hiring managers to deliver a world-class candidate and stakeholder experience.

Specifically, you will:

• Become an expert in the workflows of recruiting: interview scheduling, coordination, stakeholder management, etc, and be responsible for taking them to the next level.

• Design, implement and launch key, strategic Talent projects, utilizing AI, workflow automations and the latest technology.

• Identify cutting-edge Talent tools, ensuring that we are constantly upgrading our Talent tool ecosystem.

• Design best-in-class Talent processes and SOPs.

• Help implement our Data Strategy to ensure our Talent decisions are data-driven.

• Build and maintain insightful reports to surface bottlenecks and highlight opportunities to optimize our hiring funnel.

• Provide coaching and guidance to hiring managers on best practices for recruitment, interviewing, and talent assessment.

We’re looking for someone who thrives in a fast-paced, detail-oriented environment and is passionate about making talent operations run like a well-oiled machine.

Requirements:

• Previous experience working within or with Talent functions.

• Top-notch project management and organizational skills, and the ability to manage multiple moving parts across teams with ease.

• Aptitude for quickly onboarding and mastering software in our Talent tech stack. Past experience with data, building metrics dashboards, and working with Ashby is a plus.

• Technical ability to code or vibe-code solutions yourself.

• Strong stakeholder management experience - you know how to build trust and collaborate with cross-functional leaders.

• A process-driven mindset; ideally with experience in creating, improving, or automating workflows.

Nice to have:

• Previous experience working with Ashby (our ATS).

If you enjoy working in a fast-paced environment, making data-driven decisions, and driving business impact, this could be a great fit.

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Through an accelerated training program and active participation in daily operations, we aim to prepare and develop new team members with whom we hope to continue achieving our organizational goals.

Our program, the Ford Supply Chain Academy, offers recent college graduates and early-career professionals in-depth practical experience and unparalleled networking opportunities. Participants will connect with leadership, collaborate with professionals across various business units, and gain insight into full-time opportunities at Ford.

Program Highlights:

• Gain hands-on experience in diverse areas of our supply chain, including procurement, logistics, and supplier performance management.
• Enhance your skills in data analysis, process improvement, risk mitigation, negotiation, and communication.
• Build strong relationships with cross-functional teams and Ford leadership.
• This program serves as a launchpad for a successful career at Ford.

Responsibilities

The Supply Chain Academy program seeks enthusiastic individuals to join our Supplier Technical Assist (STA) team. As an STA team member, you will be involved in managing production suppliers across the region.

Key Responsibilities:

• Evaluate supplier production capacity, material quality, delivery reliability, and financial stability using analytical and evaluation tools reflected in key performance indicators (KPIs).
• Track part quality, on-time delivery, and material costs, which may involve on-site audits at supplier facilities. Up to 40% of time traveling to domestic suppliers' locations.
• Support suppliers in improving their processes and capabilities to increase efficiency and quality, which may include knowledge sharing and investment in new technologies.
• Develop and execute supply base and commodity strategies.
• Collaborate with cross-functional teams to achieve common objectives (cost, timing, quality).
• Conduct data analysis to inform business decisions and track price changes throughout program lifecycles.
• Support lead sourcing processes to secure best-in-class value, a diverse supplier base, and strong supplier relationships.

Qualifications

• Recent college graduate or early-career professional with an engineering background.
• Maximum two years of experience.
• Genuine interest in supply chain/manufacturing process/problem solving.
• Full professional proficiency in English (oral, reading, writing, and listening).
• Strong leadership and communication skills.
• Negotiation skills are a plus.
• Self-motivated/independent/resourceful.
• Willing to learn.
• Analytical skills (data-driven and capable of analyzing multiple scenarios).
• Extra academic achievements are a must (we are looking for examples of leadership and collaboration skills).
• Leader in student organizations.
• Above and beyond activities of any academic program or volunteering.
• Innovation and/or disruption projects.

Availability

• Travel up to 40% in domestic areas in STA, SOT on a time-to-time basis.
• Ability to lead problem-solving activities and manage resolution targets.
• Ability to handle multiple time-sensitive and urgent matters.

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As a Revenue Accountant, you will collaborate across Accounting, Revenue Operations, Finance Systems, Data, and GTM teams to ensure accurate and timely revenue recognition. You will assist in day-to-day revenue accounting activities, support the monthly revenue close process, prepare revenue and AR-related account reconciliations and analyses, and assist with revenue recognition for SaaS subscriptions, usage-based revenue, overages, ramped contracts, and other non-standard arrangements under ASC 606.

You will partner with Revenue Operations, Finance Systems, and Data teams to ensure completeness and accuracy of revenue-related data, perform variance and flux analysis to identify trends, investigate discrepancies, and explain key business drivers, and support external audits by preparing audit deliverables and responding to auditor inquiries.

You will also assist with maintaining and improving revenue accounting processes, controls, and documentation, contribute to automation and process improvement initiatives to improve efficiency and scalability of the monthly close and reporting processes, and assist with ad hoc analyses, user acceptance testing, reporting, and special projects as needed.

To be successful in this role, you will need 2-3 years of experience in public accounting and/or industry, a curiosity to challenge the status quo and leverage technology to build scalable processes and streamline accounting operations, meticulous attention to detail and strong organizational skills, excellent technical, analytical, and communication skills, both written and verbal, and a strong understanding of accounting principles and foundational knowledge of ASC 606.

Preferred qualifications include a Bachelor's degree in Accounting, CPA or progress toward CPA, experience working in NetSuite (NetSuite ARM experience preferred), experience with SaaS and/or usage-based revenue models, familiarity with Stripe, Salesforce (SFDC), and Snowflake, knowledge of ASC 606 and revenue recognition concepts, interest in automation, AI tools, and process improvement initiatives, and experience supporting audits and maintaining process documentation and controls.

We offer a competitive salary and meaningful equity, comprehensive medical, dental, and vision coverage, regular compensation reviews, unlimited access to Claude Code and best-in-class AI tools, flexible paid time off policy, paid Parental Leave Program, 401k plan & match, in-office bicycle storage, and fun events for employees, friends, and family!

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You'll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab.

Reporting to a Regional Sales Director and partnering closely with business development, marketing, and technical teams, you'll run the full sales process: shaping the customer's journey, documenting buying criteria and processes, ensuring accurate pipeline based on evidence, and sharing root-cause insights on wins and losses.

In your first year, you'll focus on building trusted relationships, delivering meaningful business outcomes for customers, and being the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook.

Key responsibilities include:

• Managing the full sales cycle for prospects, from discovery and solution alignment through negotiation and close
• Supporting GitLab for prospects by clearly articulating our DevSecOps value proposition and aligning it to customer business outcomes
• Analyzing wins and losses, contributing to root cause analyses, and sharing lessons learned with account managers, marketing, and technical teams
• Documenting and maintaining accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline
• Contributing to improving our sales handbook and processes by documenting best practices and opportunities for refinement
• Providing account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success
• Representing the voice of the customer by contributing product feedback and ideas to our public issue tracker

Requirements include:

• Proven success in software sales, ideally in a Commercial market context, managing a varied book of business
• Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps
• Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management
• Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions
• Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes
• Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities
• Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management
• Alignment with GitLab's values and an interest in contributing from diverse or transferable sales backgrounds, with willingness to travel in line with company policy
• Fluent Hebrew language skills

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An ideal candidate for this role will be a hands-on operational leader with a strong product operations mindset. The candidate will own core support operations rhythms, including shift scheduling, coverage planning, workflow clarity, and operating cadences, while driving cross-functional alignment across Support, Product, Engineering, and R&D Ops to improve team effectiveness and close operational gaps.

This person should be comfortable organizing ambiguity, bringing structure to fast-moving environments, and translating strategy into clear execution. They will act as the trusted day-to-day partner for the support team, help bridge communication and execution gaps across regions, and drive process maturity that measurably improves support readiness and team effectiveness.

The impact you will have:

• Own support shift scheduling and coverage planning to ensure the Bangalore team has consistent, effective operational support across priority workflows
• Identify, prioritize, and close support coverage gaps across teams, regions, and operating hours, and drive clear action plans with leadership
• Act as the day-to-day operational leader and partner for the Bangalore support team, helping translate team priorities into execution
• Establish, scale, and continuously improve core support processes, operating cadences, and team workflows
• Partner closely with Support, Product, Engineering, and R&D Ops to drive cross-functional alignment on support workflows, role clarity, playbooks, and execution priorities
• Organize and drive key operational workstreams for the team, anticipating roadblocks, tracking dependencies, and keeping work moving through ambiguity
• Use AI tools (Claude Code, Glean, Databricks AI assistants, ChatGPT) every day to scale your own throughput - briefing prep, ticket triage, draft comms, root cause exploration, repetitive ops workflows
• Surface recurring operational friction and support pain points, then work cross-functionally to drive durable fixes instead of one-off workarounds
• Help bridge communication, decision-making, and execution gaps between the Bangalore support team and partner teams in other regions
• Bring a strong product operations lens to support operations by combining process rigor, stakeholder management, and clear operational judgment

What we look for:

• 10 to 15+ years of experience in product operations, support operations, program management, or a similar cross-functional operational leadership role
• Experience managing or influencing support operations, workforce planning, shift coverage, or service delivery models
• Strong cross-functional leadership, with a track record of partnering effectively with Support, Product, Engineering, and Operations teams
• Excellent and proven ability to manage multiple cross-functional projects with competing priorities.
• Advanced level of working knowledge of the Google Suite of products (ability to create executive updates, MBR, QBR decks, etc.).
• AI-first working style. You already use Claude Code, ChatGPT, Cursor, Glean, NotebookLM, or similar in your current role, and can give concrete examples of how it's changed the quality of your output, not just your speed
• Experience establishing or improving processes, operating cadences, workflows, tooling, or role clarity in support or operations environments
• Ability to create clarity from ambiguity, structure loosely defined problems, and independently drive issues to closure
• Strong judgment, ownership, and a bias for action; someone who rolls up their sleeves and brings plans to life
• Analytical enough to identify patterns and operational gaps, but fundamentally oriented toward execution, operational leadership, and business impact

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At Flexport, we believe global trade can move the human race forward. As an Assistant Manager - Ocean Operations, you will be responsible for coordinating the supply chain operations within the ISC region. Your primary goal will be to drive a first-in-class customer experience by obsessing over quality and on-time performance.

Responsibilities

• Be accountable to achieving the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
• Follow standard operating procedures (SOP) that ensure seamless coordination of day-to-day logistics operations with internal and external partners
• Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed

Your Team

Your team will seamlessly coordinate day-to-day logistics operations with internal and external partners such as ocean carriers, cartage partner, customs, and warehouses. They will execute the end-to-end movement of freight within a regional network.

Requirements

• Bachelor’s degree
• Minimum 5 years of global forwarding or related work experience
• Growth mindset - always looking for ways to improve yourself and your work
• 4+ years of industry experience in Ocean Freight, import compliance, or Warehousing is encouraged
• Strong critical thinking skills and attention to detail
• Effective communication and interpersonal abilities
• Ability to work effectively in a collaborative team environment
• Exceptional organisational, prioritisation and planning skills, and process improvement in a fast-paced, constantly evolving environment
• Proficient in MS Office or Google apps

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At Flexport, we're shaping the future of global trade with innovative technology and exceptional people. As an Assistant Manager - Ocean Operations, you'll be responsible for coordinating the supply chain operations within the ISC region, driving a first-class customer experience by obsessing over quality and on-time performance.

Responsibilities

• Be accountable for achieving the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
• Ensure your work satisfies internal KPIs and SLAs that demonstrate quality delivery
• Follow standard operating procedures (SOP) that ensure seamless coordination of day-to-day logistics operations with internal and external partners
• Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed

Requirements

• Bachelor's degree
• Minimum 5 years of global forwarding or related work experience
• Growth mindset - always looking for ways to improve yourself and your work
• 4+ years of industry experience in Ocean Freight, import compliance, or Warehousing is encouraged
• Strong critical thinking skills and attention to detail
• Effective communication and interpersonal abilities
• Ability to work effectively in a collaborative team environment
• Exceptional organisational, prioritisation and planning skills, and process improvement in a fast-paced, constantly evolving environment
• Proficient in MS Office or Google apps

Benefits

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

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As a SAP Security/GRC Consultant, you will work closely with diverse clients to assess their SAP security risks, design and implement tailored SAP Security and Governance, Risk & Compliance (GRC) solutions, and drive successful project delivery. You will act as a trusted advisor, helping clients align SAP security frameworks with business objectives and compliance mandates.

Key responsibilities include:

• Leading SAP Security and GRC assessment, design, and implementation projects for clients across industries.
• Conducting client workshops and requirements gathering sessions to understand business and security needs.
• Designing and configuring SAP security roles, authorizations, and GRC Access Control components (Access Risk Analysis, Emergency Access Management, Access Request Management).
• Developing and enforcing Segregation of Duties (SoD) policies to mitigate risks and ensure compliance.
• Delivering SAP Security and GRC gap analysis, risk assessments, and remediation plans.
• Supporting clients during audits by preparing documentation, reports, and facilitating access reviews.
• Providing strategic advice on SAP security best practices, compliance frameworks (SOX, GDPR, HIPAA, etc.), and process improvements.
• Collaborating with cross-functional teams including Basis, functional consultants, and IT auditors to implement secure SAP landscapes.
• Conducting end-user training sessions and knowledge transfer workshops.
• Staying abreast of SAP security trends, new releases, and regulatory changes to provide proactive consulting.

Requirements include:

• At least 5 years of consulting experience.
• 3+ years of SAP Security and GRC consulting experience with multiple end-to-end implementations.
• Hands-on expertise with SAP ECC and/or S/4HANA Security.
• Strong experience configuring SAP GRC Access Control modules (Access Risk Analysis, Emergency Access Management, Access Request Management).
• Excellent client-facing and communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Proven track record of managing multiple client engagements and delivering quality results on time.

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal goals.

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Your day might look like:

• Full-cycle recruiting for Operations roles , from intake and role scoping to offer and close across functions like People, Finance, Legal, IT, and more.
• Partnering closely with hiring leaders to refine requirements, anticipate talent needs, and align on role priorities and success signals.
• Managing complex, high-impact searches simultaneously with a strong focus on quality, speed, and candidate experience.
• Developing and executing strategic sourcing plans (including direct outreach, referral campaigns, creative channels, and targeted pipelines).

Requirements:

• Proven experience in full-cycle recruiting for operations, corporate functions, or cross-functional business roles.
• Comfortable managing complex, multi-role hiring across global regions.
• Strong stakeholder management skills.
• Excellent communication skills.
• A strategic and scrappy mindset.

Bonus:

• Experience recruiting globally or in high-growth startups.
• A data-driven mindset with experience tracking and improving recruiting metrics.
• A builder’s mindset: you iterate, test new approaches, and constantly refine playbooks and processes.

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You'll work closely with product design leadership, research, engineering, product management, and other partners to ensure the design team can deliver high-quality work at speed and scale. The ideal candidate brings a deep understanding of design operations in high-growth technology organizations, matched with adaptability, attention to detail, and a strong sense of ownership.

This role is based in our San Francisco HQ. We offer relocation assistance to new employees.

In this role, you will:

Partner with design leadership to identify and implement programs, processes, and tools that help the team operate more effectively across multiple product workstreams.

Lead operational planning and execution for key initiatives, including team-wide rituals, hiring coordination, onboarding, resource allocation, and internal communications.

Build and maintain scalable systems that support team growth, executional excellence, and strong collaboration with research, engineering, and product counterparts.

Oversee asset management practices across the design organization, ensuring shared libraries, templates, and systems are version-controlled, accessible, and consistently used.

Manage external vendors and contractors,handling onboarding, scoping, resourcing, contract workflows, and performance tracking to extend the team’s capacity with quality and accountability.

Partner closely with Product and Engineering Operations to align OKRs, roadmaps, and delivery milestones.

Help manage intake, prioritization, and resource planning for design work across a fast-moving and highly collaborative product environment.

Drive clarity around ownership, roles, and execution timelines,ensuring the right people are in the loop at the right time.

Facilitate retrospectives, team health check-ins, and continuous improvement efforts to help the team operate at its best.

Jump in where needed,whether that’s standing up a new system, running a sprint planning session, onboarding a vendor, or troubleshooting a tool.

You might thrive in this role if you:

Have 8+ years of experience in design operations roles within high-growth tech environments.

Have built and scaled 0-1 operational systems across multidisciplinary teams,balancing long-term vision with hands-on execution.

Have a flexible orientation toward process,understanding when it's most effective, how and when to advocate for it, and what it can't do.

Are deeply familiar with the design and product development process,from early research and concepting through delivery and iteration.

Have experience managing shared design tools, assets, and libraries to support consistency and efficiency at scale.

Are skilled at vendor and contractor management, with a focus on enabling seamless collaboration and high-quality outcomes.

Are highly organized, action-oriented, and comfortable getting in the weeds to get things done.

Are a strong communicator and collaborator, experienced in working with senior leadership, technical partners, and designers of all levels.

Thrive in fast-paced environments and enjoy solving problems in real time to help teams move forward.

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We are looking for a seasoned external reporting professional who pairs strong technical judgment with a roll-up-your-sleeves mindset - owning key reporting deliverables, driving rigorous tie-outs and disclosure quality, and converting ambiguity into audit-ready output.

This role will collaborate closely with teams across Accounting, FP&A, Tax, Legal, and Investor Relations to improve reporting processes, streamline data flows, and elevate how financial information is communicated across stakeholders.

In this role, you will:

• Modernize reporting workflows through AI integration , Leverage ChatGPT, Codex, and proprietary AI tools to minimize manual effort and accelerate deep analysis, while maintaining the rigorous judgment and accountability required for high-quality, audit-ready outputs.

• Own end-to-end financial statements and disclosures , Prepare GAAP financial statements, footnotes, and supporting schedules; maintain rollforwards, tie-outs, and internal consistency checks to ensure outputs are complete and audit-ready.

• Drive audit readiness and execution, Partner with external auditors to manage day-to-day audit workflow (PBC coordination, support quality, issue resolution) and keep reporting on track with minimal rework.

• Lead disciplined close-to-reporting tie-outs , Ensure reporting outputs reconcile to source records, variances are understood/documented, and key schedules are accurate, well-supported, and repeatable each cycle.

• Partner cross-functionally to deliver high-quality reporting , Collaborate with Accounting, FP&A, Tax, Legal, and Investor Relations to align inputs, resolve questions quickly, and streamline end-to-end reporting processes and data flows.

• Translate complexity into clear narratives , Turn technical accounting conclusions, analyses, and audit feedback into crisp disclosures, memos, and leadership-ready summaries with strong written and verbal communication.

• Improve scalability and reduce manual effort , Identify and implement process improvements, standard templates, and control points to simplify workflows, increase automation where possible, and raise the overall quality bar as the company grows.

You might thrive in this role if you have:

• 10+ years of progressive accounting experience (including 4+ in external reporting), with a strong track record owning GAAP financial statements/disclosures in dynamic and high-growth environments (Big 4 and public company experience preferred).

• Hands-on experience with financial reporting and ERP systems (e.g., Workiva, Oracle), demonstrating the ability to automate and integrate data for accurate reporting.

• Strong track record of successfully managing end-to-end reporting, consistently delivering accurate, audit-ready documentation.

• Proven project management and communication skills, adept at simplifying and conveying complex financial information clearly to diverse stakeholders, including executives, boards, and investors.

• Active CPA license and deep technical accounting knowledge, with proven expertise in researching standards, preparing technical memos, and managing complex accounting transactions.

Nice to have:

• Background working in late-stage startups or large tech companies, particularly those undergoing significant growth, transformation, or scale-up.

• Experience working in investor relations or closely partnering with IR teams, managing investor inquiries, and preparing communications for stakeholders.

• Exposure to high-visibility financial events, such as operational maturity initiatives, financing rounds, mergers, or acquisitions.

• Genuine passion for innovation, with an interest in AI and mission-driven organizations, coupled with exceptional problem-solving capabilities and strategic thinking.

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Location: New York City; San Francisco

Department: Go To Market

Job Type: Full time

Work Arrangement: Hybrid

Compensation

$226K – $251K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the company

OpenAI’s mission is to build and ensure that safe artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings together the world’s best scientists, engineers, and business professionals to accomplish this.

About the team

The GTM Readiness & Activation team translates OpenAI’s product innovation into real-world customer impact. We equip customer-facing teams with the knowledge, tools, and frameworks they need to succeed with customers.

Our work connects strategy to execution , helping the field understand what matters, how to act on it, and how to deliver measurable outcomes for customers and the business.

About the role

OpenAI is hiring a GTM Readiness & Activation Manager to drive the activation of key GTM priorities across sales and customer-facing teams.

This role focuses on translating company and GTM strategy into clear, repeatable execution in the field. You will design and run programs that help teams adopt new selling motions, operationalize launches, and drive measurable impact in pipeline and customer outcomes.

You will work closely with GTM leadership and partner across Product Marketing, RevOps, and Product teams to ensure initiatives land clearly and consistently in field execution.

This role is based in New York. We offer relocation assistance to new employees.

In this role, you will:

• Drive the global rollout of GTM initiatives across segments and regions, building scalable programs and enabling teams to adapt them for local markets and customer contexts

• Define and build repeatable operating playbooks for various GTM initiative types (e.g., launches, vertical programs, operational changes), establishing scalable rhythms for how enablement plans, communicates, and executes these programs across regions and markets

• Own and run GTM programs end-to-end, defining the program plan and operating cadence, aligning Sales and cross-functional stakeholders, and managing rollout so initiatives land clearly in field execution

• Orchestrate cross-functional teams across Sales, Product Marketing, RevOps, Marketing, and Product to align priorities, timing, and execution for GTM initiatives

• Create and ship high-quality, field-ready content experiences and AI-native workflows, such as field content packs and playbooks, messaging hubs, e-learning pathways, and training program materials that help teams execute effectively

• Ensure GTM initiatives translate into measurable outcomes, tracking adoption of new motions, pipeline generation, and overall GTM performance, and iterating programs based on field signals and data

You might thrive in this role if you:

• Enjoy turning complex strategy into clear, repeatable programs that drive real execution

• Have experience building and scaling GTM programs in high-growth technology companies

• Build trust quickly with senior GTM leaders and operate credibly in executive forums

• Are a clear and effective communicator who keeps complex workstreams aligned, stakeholders informed, and programs moving forward

• Are comfortable with ambiguity and proactively define the path forward when it isn’t obvious

• Think in systems and operating rhythms rather than one-off solutions

• Comfortable working in fast-moving environments where priorities evolve or change quickly

• Energized by 0→1 work , defining new programs, building the structure around them, and scaling what works

• Obsessed with pushing the frontier of enablement , building AI-native experiences that help teams learn faster and execute better

Basic qualifications:

• 10+ years in Sales Strategy, Revenue Programs, Sales Ops, Enablement or Sales Leadership, or adjacent GTM roles, with a track record of building programs from zero to scale

• Experience operating in high-growth SaaS or platform environments with complex, multi-motion GTM

• Strong executive presence , you earn trust quickly with Sales and GTM leaders through clarity, judgment, and credibility

• Proven ability to lead complex, cross-functional GTM rollouts across regions and segments, including change management and shifts in how the field sells

• Strong judgment and decision-making ability in ambiguous environments

• Strong technical and product instincts , comfort learning technical concepts quickly, engaging credibly with technical stakeholders, and translating product changes into field-ready motions

• Strong understanding of enterprise sales organizations and how field teams operate in practice

• Fluency in pipeline mechanics, data insights, and GTM tradeoffs, with the ability to translate signals into decisions and decisions into execution

• Experience using AI tools or building AI-driven workflows for learning programs or to improve GTM productivity, enablement, or operational processes

Preferred qualifications

• Direct experience in sales or customer-facing roles

• Experience facilitating trainings, workshops, or field enablement sessions for sales or customer-facing teams

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The Accounting team at Brex ensures we produce accurate and timely financial results to stakeholders to guide the business forward. We go beyond closing the books , we automate, iterate, and improve processes in close collaboration with partners across the business.

Responsibilities:

• Full ownership of the cost side of P&L reporting by managing expense allocation and attribution across department, class, and vertical as well as between legal entities
• Design and implement the framework necessary to report net-new integration costs to support Capital One and management reporting
• Ownership of the end-to-end process for internal-use software in accordance with ASC 350-40, including managing the engineering survey, ensuring the accuracy of capitalized labor, and leading the transition to align our methodology with Capital One’s global accounting standards
• Create sustainable, repeatable, and scalable processes, including the review and update of process documentation
• Ensure timely close through the preparation and review of journal entries, reconciliations, and variance analytics, as well as coordination with FP&A
• Identify and deliver process improvements via automation, AI initiatives, and cross-functional collaboration

Requirements:

• College graduate with a 4-year degree in Accounting or related field
• 5+ years of public accounting and/or private industry experience
• Ability to work in a fast-paced environment and address difficult situations in a professional manner
• Innovative and able to provide ‘outside of the box’ solutions
• Passion for having an owner’s mentality towards responsibilities and for career growth
• Experience implementing and improving business processes and systems
• Strong interpersonal skills and ability to manage deadlines effectively
• Excellent analytical, problem-solving, and decision-making skills
• Effective verbal, listening, and written communication skills
• Proficient in Microsoft Excel and Google Sheets

Bonus Points:

• Licensed CPA
• A combination of public accounting and private industry experience
• Knowledge and experience using AI tools such as ChatGPT, Claude, and/or Google Gemini
• Knowledge and experience using NetSuite, Looker, and/or other data visualization/automation software

Compensation: The expected OTE range for this role is $131,080 - $163,850 USD.

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

The Accounting team at Brex ensures we produce accurate and timely financial results to stakeholders to guide the business forward. We go beyond closing the books , we automate, iterate, and improve processes in close collaboration with partners across the business.

What you’ll do

The Accounting Manager will play a key role in ensuring the integrity of our financial records and in developing scalable and sustainable processes as the business grows. You will be responsible for the accuracy and integrity of expense reporting at both the consolidated and entity levels, owning the attribution and allocation of costs across all business dimensions.

Responsibilities

• Full ownership of the cost side of P&L reporting by managing expense allocation and attribution across department, class and vertical as well as between legal entities
• Design and implement the framework necessary to report net-new integration costs to support Capital One and management reporting
• Ownership of the end-to-end process for internal-use software in accordance with ASC 350-40, including managing the engineering survey, ensuring the accuracy of capitalized labor, and leading the transition to align our methodology with Capital One’s global accounting standards
• Create sustainable, repeatable and scalable processes, including the review and update of process documentation
• Ensure timely close through the preparation and review of journal entries, reconciliations and variance analytics, as well as coordination with FP&A
• Identify and deliver process improvements via automation, AI initiatives and cross functional collaboration

Requirements

• College graduate with a 4-year degree in Accounting or related field
• 5+ years of public accounting and/or private industry experience
• Ability to work in a fast-paced environment and address difficult situations in a professional manner
• Innovative and able to provide “outside of the box” solutions
• Passion for having an owner’s mentality towards responsibilities and for career growth
• Experience implementing and improving business processes and systems
• Strong interpersonal skills and ability to manage deadlines effectively
• Excellent analytical, problem solving and decision-making skills
• Effective verbal, listening, and written communication skills
• Proficient in Microsoft Excel and Google Sheets

Bonus Points

• Licensed CPA
• A combination of public accounting and private industry experience
• Knowledge and experience using AI tools such as ChatGPT, Claude and/or Google Gemini
• Knowledge and experience using NetSuite, Looker and/or other data visualization/ automation software

Compensation

The expected OTE range for this role is $131,080 - $163,850 USD.

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At Stripe, we're looking for a Social Media, Customer Support Associate to join our Mexico City office. As a member of our team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet.

Key Responsibilities

• Deliver exceptional Stripe experience by efficiently and accurately resolving issues across social media platforms (e.g., X, LinkedIn, Facebook, and others)
• Help resolve issues that are escalated via social media, including technical product questions, and work to prevent those issues from happening again
• Partner with internal teams across Stripe (e.g., Comms, Incident Ops, Risk), serving as the ultimate escalation point for high-stakes user issues and proactively initiating incident reports with a user-first mindset
• Coordinate executive escalations from Stripe's leaders with other teams
• Contribute and manage new programs focused on improving the Stripe user experience
• Identify operational process gaps and initiate continuous improvements to accelerate global scale while delivering an exceptional experience for Stripe users

Requirements

• Experience with social media support and/or an interest in resolving user issues through those channels (e.g., Twitter, LinkedIn, Facebook)
• Prior experience in customer support and external user-facing operations
• User-first mindset and excellent communication skills, both written and verbally
• Analytical thinking and problem-solving skills
• Process-oriented mindset and ability to get things done

Preferred Qualifications

• Prior experience or knowledge in user support
• Prior experience working on projects or process improvement initiatives
• Technical proficiency with Sprinklr

Work Environment

• The SDC operates during daytime hours in 9-hour shifts (including 1 hour paid lunch break) scheduled to fall between the hours of 6am and 10pm
• You will receive a weekday off in lieu of working a weekend day

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Key responsibilities include:

• Providing expert-level guidance on the use of engineering design tools and workflows
• Developing and delivering training content to help engineers improve their productivity and efficiency
• Collaborating with cross-functional teams to identify and implement process improvements
• Troubleshooting technical issues and finding practical solutions

Requirements include:

• 5+ years of experience in a design engineering role building products, ideally in a fast-paced environment
• A Bachelor's degree in Mechanical, Electrical, Systems Engineering or related technical field (or equivalent education/work experience)
• Proven ability to troubleshoot technical issues and find practical solutions
• Strong understanding of engineering workflows from concept through production
• Hands-on experience using engineering design tools and ability to quickly learn new platforms

Preferred qualifications include:

• Experience using a wide array of engineering design tools across multiple disciplines
• Training, instructional design, or technical education experience
• Basic knowledge of scripting, automation, or tool customisation
• Understanding of data flow between engineering systems (CAD, PLM, ERP, MES)

Salary: $129,000 - $171,000 USD per year

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The ideal candidate will have experience with Equity Autocallables; however, given the specialist nature of the product, we are also keen to consider candidates with broader Exotic Equity Derivatives experience.

Principal Responsibilities:

• Perform daily Independent Price Verification (IPV) for Equity Derivatives by comparing internal valuations against external and third-party marks, investigating discrepancies, and resolving valuation breaks.
• Partner with valuation specialists, trade support, front office, and external pricing vendors to maintain a robust valuation control framework and accurate reporting.
• Support P&L reporting, including analysis and explanation of valuation and P&L movements, with a focus on derivatives and Greek-based attribution.
• Support year-end audit activities and serve as a key contact for external auditors on valuation-related matters.
• Drive process improvements and automation to enhance the efficiency, control, and scalability of the IPV and P&L reporting framework.

Qualifications / Skills:

• 6+ years of relevant experience in Equity Derivatives Product Control.
• Strong experience with Equity Derivatives, ideally Equity Autocallables; candidates with broader Exotic Equity Derivatives experience are also encouraged to apply.
• Strong understanding of derivatives Greeks, P&L attribution, and IPV / valuation control processes.
• Ability to operate effectively in a fast-paced, high-pressure, and constantly evolving environment.
• Proven ability to interact confidently with traders, valuation teams, and senior management.
• Strong attention to detail, ownership, and control mindset.
• Excellent verbal and written communication skills.
• Demonstrated experience with automation and process improvement, including the ability to leverage AI tools to streamline workflows and improve operational efficiency.
• Strong Excel skills and knowledge of Bloomberg.

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Serves as the customer proxy; works collaboratively with business owners and other stakeholders to accomplish these tasks with little to no support and with a higher volume of work.

Utilizes strong understanding of the business vision to offer guidance and influence the business owner's requirements.

May provide overall leadership to Product Owner team through mentorship and guidance.

Essential Job Functions:

Applies scientific practice within iterations in order to routinely plan, do, check and adjust.

Manages team backlog items and prioritizes based on business value.

Outlines dependencies and informs stakeholders the necessary sequence of development to ensure optimized performance and outcomes.

Holds a significant role in quality control and is the primary team member empowered to accept stories as done.

Utilizes strong business knowledge, influence and communication skills to anticipate problems, address them accordingly while working cross functionally in a self-organizing manner to accomplish tasks and effectively manage the backlog.

Effectively applies critical thinking to identify flexibility in determining how and when each iteration and product element will be developed.

Acts as primary communicator and connection between stakeholders, end users and teams determining if each story meets their shared expectations.

Mutually partners with the business and uses effective challenging techniques in order to influence decisions.

Ensures collaboration from all stakeholders on decisions and strategy providing clear instructions and deliverables for developers.

Takes ownership for each stage of the process and final product to ensure the goal and vision are correctly aligned with the work items on the backlog.

Contributes input into the prioritization of the program backlog, coordinates dependencies and manages the inspection and evaluation of product progress through each iteration.

Assists in the mitigation of program risks.

Participates in PO and/or ART sync meetings in addition to the system demo to show critical aspects of the solution.

Participates in Inspect & Adapt (I&A) workshop to work across teams to define and implement improvement stories to increase program quality.

A key member of the Agile team who utilizes perspective to define iteration goals and drives execution and delivery with the ability to influence stakeholders.

Partners with the business owner to understand needs, manage scope and add/eliminate user stories.

Communicates requirements to Agile Team in a clear and collaborative manner to determine new requirements, negotiate teams and dependencies.

Regularly interacts with the Product Manager in order to discuss goals and share a clear understanding of the business/value stream vision.

Heavily involved in the Program Increment (PI) planning, story definition and assists team with story estimates and sequencing.

Oversees the development of the product to include planning, refinement, review, and execution.

Partners with stakeholders to identify and organize steps required for next iteration.

Works to gain clarity on queries and participate in the demo of committed items.

Participates in ceremonies within the team to coordinate efforts with team to refine the process, identify areas for improvement and support the execution of tasks.

Continuously keeps the end-user needs in mind based on on higher level of business acumen.

Ensures the solution meets expectations and the development delivers expected outcomes from the accepted stories.

Provides mentorship and guidance to PO I.

Performs other duties as assigned.

Working hours - 12:30 PM to 09:30 PM IST

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As an Associate, Talent Acquisition Operations, you will play a key role in supporting our global talent organization by ensuring smooth operations and efficient, tech-enabled processes. You will assist in executing projects, maintaining data accuracy, and supporting system enhancements, while leveraging AI and automation tools to optimize the recruitment lifecycle. This role requires strong organizational skills, attention to detail, and a collaborative mindset to contribute to team success.

Responsibilities:

• Lead the execution of small initiatives while contributing to larger initiatives with moderate to high level of direction from leadership
• Respond to and resolve Tier 1 inquiries, handling system and process issues that require detailed investigation and troubleshooting
• Assist in improving, administering, and testing updates to our ATS and recruiting tech stack under guidance from senior team members.
• Contribute to process improvement efforts by collaborating with cross-functional teams on defined tasks.
• Help with TA onboarding, offboarding, training, University Recruiting initiatives and enablement for talent systems to ensure smooth transitions.
• Support ongoing programmatic efforts through coordination, reporting, and execution of assigned tasks.
• Create and reconcile reports from multiple data sources to provide valuable insights for stakeholders.
• Conduct regular audits to ensure data quality and promote system accuracy.

What We Look For:

• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously under moderate supervision.
• Basic project management skills to support the execution of talent acquisition initiatives.
• Effective communication skills with a collaborative approach to working with team members across various functions.
• Detail-oriented mindset with a focus on data quality and accuracy in day-to-day work.
• Proficiency in data analysis and reporting, with the ability to derive insights from multiple data sources under direction.
• Adaptability and willingness to learn new technologies and processes as part of ongoing development.
• Understanding of the recruiting lifecycle and processes, with a focus on how systems and reporting can improve efficiency and quality.

This is an hourly contract role intended for June-December, though we retain the right to shorten or extend the contract at any time.

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This role requires collaboration, clarity, and a passion for both process and people. As a Brand Producer, you'll partner with other cross-functional teams to scope, prioritize, and deliver a range of creative initiatives. You'll provide strategic oversight to ensure that projects align with business goals. You'll also go deep on building project plans that enable our creative team to do what they do best - focus on the creative.

Responsibilities:

• Oversee creative production for product launch and go-to-market initiatives, ensuring alignment with the company's vision and objectives
• Drive cross-functional collaboration in fast-paced, fluid environments, proactively keeping projects on track and optimizing for resource efficiencies
• Develop and implement comprehensive project timelines, identifying critical dependencies and key milestones for feedback and approvals from leadership
• Manage lean team resources effectively, including onboarding agencies and freelancers, while ensuring accountability and high-quality execution
• Establish scalable workflows and processes, promoting efficiency, creative excellence, and maintaining strong relationships with external creative partners

Requirements:

• 10+ years of extensive experience in design operations, creative production, or program management roles
• Proven experience in managing complex, multi-faceted projects from start to finish, balancing big-picture goals with day-to-day execution
• Thrive in fast-paced environments and are adept at bringing structure and clarity to ambiguity
• Highly organized, with expertise in developing timelines, identifying critical dependencies, and driving project efficiency

Preferred Qualifications:

• Proficient in resource management within lean team structures, including managing external partners like agencies and freelancers
• Proficient in Figma and Asana

Pay Transparency Disclosure:

If based in Figma's San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

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Key responsibilities include:

• Supporting reporting on key recruiting metrics (pipeline health, scheduling efficiency, process timelines)
• Maintaining data accuracy and integrity across ATS and recruiting systems
• Partnering with People Ops to improve and scale recruiting tools, workflows, and automation (including AI solutions)
• Continuously identifying and implementing process improvements to enhance recruiting efficiency and candidate experience
• Supporting recruiting operations projects and initiatives aimed at scaling hiring across the organization
• Owning requisition setup and job posting processes to ensure consistency and quality
• Owning and optimizing workflows in our ATS and automation tools to ensure speed and efficiency
• Delivering a seamless, high-quality candidate experience from scheduling through interview completion
• Owning and optimizing end-to-end interview scheduling operations within the ATS and recruiting systems to drive efficiency, scalability, and an exceptional candidate experience
• Acting as the primary point of contact for candidate logistics and interview coordination needs
• Developing and maintaining recruiting operations documentation, SOPs, and best practices to support process standardization and team enablement

Requirements include:

• 3+ years of work experience in recruiting or HR-related fields
• Experience supporting or improving processes, workflows, or systems
• Strong analytical thinking with interest in data and process improvement
• Strong project management skills with the ability to manage multiple workflows simultaneously
• High attention to detail with a proactive, systems-oriented mindset
• Ability to identify inefficiencies and drive solutions independently
• Excellent communication and stakeholder management skills
• Deep appreciation for people, culture, and candidate experience

Preferred qualifications include:

• Experience with Greenhouse, GEM, ADP, and Google Suite
• Experience working with scheduling tools or automation platforms (e.g., GoodTime)
• Experience with recruiting analytics, reporting, or dashboarding

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You are a 'Builder-Operator.' You enjoy the challenge of scaling a technical program in a dynamic market like Mexico. You are as comfortable analyzing a data-integrity spreadsheet as you are walking a factory floor or coaching your team through a difficult hardware deployment.

Responsibilities:

• Program Ownership: Define and hit the North Star metrics for the Mexico region: data volume, data quality, and hardware uptime across all partner sites.

• Team Leadership: Hire, train, and manage a team of Field Operations Specialists. You will define their schedules, set performance KPIs, and ensure they provide technical support to our Workplace & Industrial business partners.

• Strategic Partner Management: Act as the senior point of contact for our industrial partners. You will source new partnerships, oversee hardware deployment and replacement, and ensure long-term site production and retention.

• Cross-Functional Liaison: Act as the primary link between the Mexico field operations and the HQ Engineering/Product teams, providing data-driven insights to improve hardware reliability.

• Data Output Accountability: Own the data collection output for Workplaces across Mexico. You are responsible for ensuring that all sites are hitting their weekly collection targets and that the data being uploaded is high-quality and customer-ready.

• Regional Travel & Oversight: Coordinate and participate in travel to partner sites across Mexico City and other states to onboard partners, audit operations, lead complex deployments, and maintain high-level partner relationships.

Ideal Candidate:

• Professional Background: 5+ years of proven experience in operations, business development, or program management within fast-paced, dynamic environments.

• Education: Bachelor’s degree in Business Administration, Logistics, Industrial Engineering, or related fields (open to both technical and non-technical degrees).

• Business Development & Partner Management:

• External-Facing Success: Demonstrated track record of success in client-facing roles (Business Development, Sales, Partnerships) with exceptional client management and interpersonal skills.

• Complex Project Structuring: Proven ability to structure, price, and negotiate large, multi-faceted projects involving Service Level Agreements (SLAs), operational risk management, and complex legal documentation.

• Industry Network (Highly Preferred): An established, sophisticated network of senior-level contacts and decision-makers within the Mexican industrial/manufacturing sectors, alongside a history of converting these relationships into high-value commercial partnerships.

• Operations & Strategy:

• Operational Excellence: Strategic mindset with the ability to design, implement, and scale processes that drive both operational efficiency and profitability.

• Financial Acumen: Strong working knowledge of foundational financial concepts, including P&L management, billing, budgeting, and collections.

• Analytical Rigor: Highly analytical operator who is just as comfortable diving into data-integrity spreadsheets as they are walking a factory floor.

• Leadership & Communication:

• Team Leadership: Proven track record of leading, inspiring, and managing logistics or operations teams, ensuring flawless execution and scalable results.

• Dynamic Intelligence: High IQ and EQ; you possess the emotional intelligence to navigate complex partner dynamics and the analytical sharpness to solve tough technical problems.

• Language Proficiency: Strong professional communication skills in both English and Spanish to seamlessly bridge the gap between local Mexican partners and HQ Engineering/Product teams.

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As a Process Quality Engineer, you will be responsible for ensuring that manufacturing processes are stable, capable, and consistently producing products that meet stringent quality standards. You will bridge the gap between design and production, focusing on defect prevention, root cause analysis, and continuous process improvement.

Responsibilities: Effectively implement the assigned QE tasks Quick response for the short term action plan of urgent qualify issues and containment of abnormal materials during night shift Manage and resolve the Non-conforming/ FAI/SPC/ quality abnormalities of the production line in time during night shift Responsible for the shutdown & restart confirmation after equipment abnormality Summarize quality issues from night shift production and hand over to the day shift. Oversee the Quality operators in the plant Guide and improve the quality and business ability of hourly QE operators. Additional responsibilities depending on business needs.

Qualifications: High School Diploma Ability to work independently with limited supervision Strong organizational and administrative skills Strong problem-solving and conflict management skills Proficient in using office software and strong data analysis ability. Past experience with supervising hourly personnel. Successful candidate must be able to demonstrate leadership in One FORD (leadership) behaviours combined with outstanding interpersonal, teambuilding, and communication skills Familiar with Six Sigma methodology, indicating a strong capability in data analysis and process improvement. Ability to work night shift

Even better, you may have: Bachelor's in Chemistry, Chemical Engineering, Mechanical or Industrial Engineering or equivalent. Knowledge of cell manufacturing technology. Knowledge of chemical or mechanical lab testing Knowledge of Lean Manufacturing principles Familiar with ISO9000/IATF16949 quality system Familiar with quality analysis and improvement tools (FMEA, FTA, 8D, SPC) Ability to work flexible hours. Ability to work overtime if required. Lead 20 to 30 Quality operators

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You will use your entrepreneurial skills and team mindset to come up with data-driven solutions, build and lead an agile team to deliver the advanced technology that drives the future, create a culture of trust, encourage diversity of thought and foster leadership in others, and be part of the historic transformation of the automotive industry.

Responsibilities:

Provide technical direction, execution, and oversight of tasks required for the design, development, and installation of production equipment and processes.

Plan, design, develop, and implement assembly and test processes for new and existing products to ensure a flawless launch.

Utilize lean methodologies and statistical analysis to ensure long-term capability and stability of new manufacturing equipment.

Perform Design for Manufacturing and Assembly (DFM/A) activities for both existing and new technologies.

Develop processes focused on improving yield, throughput, and ergonomics while driving scrap reduction and error-proofing.

Diagnose and troubleshoot issues with PLCs, motors, sensors, wiring, robots, frequency converters, and servos.

Collaborate with cross-functional teams to fulfill all manufacturing engineering requirements, including PFMEA, DFMA, flow charts, and control plans.

Manage projects including equipment acquisition, system documentation, vendor selection, and operator training.

Lead problem-solving activities such as 8D investigations and Six Sigma projects related to manufacturing issues.

Coordinate the installation and validation of new equipment at manufacturing sites.

Maintain awareness of cutting-edge manufacturing technologies and evaluate their relevance to business needs.

Qualifications:

Bachelor's degree in Engineering (Mechanical, Electrical, or related field).

5+ years of work experience in a manufacturing environment, including assembly operations.

Strong experience in developing foundation documents (DFMEA, P-Diagram, B-Diagram, etc.).

Proficiency in CAD design software and engineering tools.

Ability to manage manufacturing projects using Program and Project Management methodologies.

Excellent communication skills and the ability to collaborate effectively with cross-functional teams.

Ability to work various shifts and hours, including weekends, to support launch and production requirements.

Benefits:

Immediate medical, dental, vision and prescription drug coverage.

Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more.

Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more.

Vehicle discount program for employees and family members and management leases.

Tuition assistance.

Established and active employee resource groups.

Paid time off for individual and team community service.

A generous schedule of paid holidays, including the week between Christmas and New Year's Day.

Paid time off and the option to purchase additional vacation time.

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In this role, you'll:

• Ensure excellent partner and customer satisfaction, consistently meeting or exceeding operational KPIs such as CSAT, SLA adherence, and backlog management.
• Regularly review and address DSAT feedback, reporting on trends and driving continuous improvements.
• Implement and optimize support processes to improve efficiency, reduce resolution times, and enhance the overall customer experience.
• Directly manage a team of Team Leads, ensuring high levels of engagement, motivation, and performance.
• Develop and execute career growth plans for team members, providing regular coaching, mentoring, and performance feedback.
• Drive accountability among direct reports, leveraging tooling & reports to monitor and improve key performance metrics.
• Lead internal and external escalations, including Support Duty Manager (SDM) escalations, ensuring rapid issue resolution and effective root cause analysis (RCA).
• Collaborate with cross-functional teams to implement betterment plans for recurring issues.
• Support key customers with high-priority cases, ensuring proactive communication and resolution strategies.
• Identify opportunities to optimize customer support workflows, leveraging data-driven insights from tools such as Tableau, Looker, and Zendesk.
• Partner with other managers and business stakeholders to improve support processes and enhance customer experience.
• Contribute to strategic discussions regarding scaling operations, automation, and efficiency initiatives.
• Participate in hiring and onboarding top talent, and work closely with Workforce Management (WFM) teams to plan scheduling, staffing, and adherence to operational requirements.
• Partner with internal key stakeholder teams to enhance the customer experience and escalate product-related concerns effectively.
• Collaborate with internal stakeholders to surface key insights on customer needs, support trends, and operational challenges.
• Leverage the Escalations Betterments Dashboard to track, manage, and resolve high-impact cases efficiently.

To succeed in this role, you'll need:

• 7+ years of experience in a customer-facing technical support or related management role within a SaaS, telecom, or B2B environment.
• Strong leadership experience, with a track record of coaching and mentoring high-performing teams.
• Proven ability to drive operational excellence, set team goals, and improve key performance metrics including CSAT, NPS, SLA, and backlog management.
• Experience handling escalations and conducting root cause analysis (RCA), ensuring quick resolutions and long-term improvements.
• Familiarity with support, data, and incident management tools such as Zendesk, Jira, Looker, and Tableau.
• Strong analytical skills with the ability to derive insights from data and drive data-informed decision-making.
• Excellent communication skills, both written and verbal, with the ability to present findings and recommendations to senior leadership.

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Key responsibilities include:

• Leading a team of technical support specialists to provide end-user assistance with hardware and software issues
• Developing and implementing processes to improve the efficiency and effectiveness of the help desk operation
• Collaborating with cross-functional teams to resolve complex technical issues
• Analyzing data to identify trends and areas for improvement

To succeed in this role, you will need to have a strong technical background, excellent communication skills, and the ability to lead and motivate a team.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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Our dynamic Technical Revenue Accounting team plays a pivotal role in ensuring the accuracy and integrity of our financial reporting. We are actively searching for an exceptional Manager, Technical Revenue Accounting, to lead and elevate our processes across our revenue cycles.

Primary responsibilities will encompass leading revenue contract documentation and providing expert pre-consulting, fostering the growth and development of the technical revenue accounting team, performing first-level review of contract revenue accounting checklists, and actively contributing to the design and implementation of our robust revenue policies, procedures, and internal control framework.

This role includes collaborating closely with different functional areas inclusive of, but not limited to: Program Managers, Financial Planning and Analysis, Accounts Receivable, and Contract Managers/Legal.

Key Responsibilities:

• Directly manage and mentor a team of two Senior Technical Revenue Accountants, providing comprehensive technical guidance and serving as a subject-matter expert for technical revenue.

• Proactively track and analyze contract review throughput and performance data. Regularly report insights to the Senior Manager and implement strategic work assignment adjustments to maintain optimal review pace and efficiency with evolving contract volumes.

• Provide feedback on Technical Revenue Accounting Team's contract interpretations and application of ASC 606 guidance to related stakeholders.

• Prepare and/or review technical accounting contract checklists, memos, detailed revenue cycle walkthroughs, and other documented position papers.

• Foster productive relationships with finance and accounting departments to identify and channel continuous improvement opportunities in line with revenue accounting requirements: automation, scale, precision, and standardization.

• Partner closely with the Revenue Operations team to ensure all revenue is accurately reflected, recognized, and reported in a timely manner each month.

• Contribute to team leadership by inspiring, coaching, training, and mentoring direct reports, fostering an environment that embraces continuous professional development and operational excellence.

• Support in actively identifying, evaluating, and leading the optimization of automation opportunities to enhance our revenue accounting processes, driving efficiency and scalability across the organization.

• Support the external audit process with independent auditors, managing and reviewing prepared audit support.

Requirements:

• 4+ years of progressive accounting experience with significant exposure to revenue-related topics.

• Demonstrated experience leading a team in a fast-paced environment with competing priorities.

• Strong organizational and communication skills.

• Deep knowledge and experience with ASC 606 principles and practices with the ability to explain complex treatments and options to non-finance and business teams.

• Demonstrated experience in leading process improvement and optimization initiatives within accounting or finance.

• Proven ability to manage competing priorities in a high-growth, fast-paced organization.

• Prior experience in companies that focus on high-technology or advanced manufacturing preferred.

• Defence/government contract experience is preferred.

• Big4 background is preferred.

• CPA certification (Active or Inactive) or current CPA candidacy is preferred.

• Experience with Oracle Fusion, Salesforce, Slack, and Palantir Foundry are preferred.

• Must be a U.S. Person due to required access to U.S. export controlled information or facilities.

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Responsibilities:

• Coordinate/Perform daily lab operations, including material intake, storage, handling, and distribution
• Improve visibility and traceability of materials within the lab environment
• Ensure lab spaces are organized, functional, and optimized for efficiency and establish clear processes for material handling, kitting, and prototype support
• Maintain lab equipment readiness, organization standards, and workspace utilization
• Manage end-to-end material flow supporting hardware development (receiving, tracking, staging, and distribution)
• Build and implement standardized processes to improve efficiency and reliability
• Develop, maintain, and improve systems for inventory tracking, lab scheduling, and material coordination
• Develop and track metrics (e.g., turnaround time, inventory accuracy, lab utilization)
• Partner with engineering, supply chain, and facilities teams to streamline workflows
• Ensure engineers have timely access to materials, tools, and lab resources
• Reduce operational friction so engineering teams can focus on development work
• Support prototype build readiness through effective material and workspace coordination

Requirements:

• Bachelor's degree in Engineering, Industrial Engineering, Engineering Management, Operations, or Business Administration is preferred. Related Associate’s degrees or 5+ years equivalent practical experience in lab operations, materials management, or technical operations environment are also accepted.
• Ability to safely operate warehouse equipment, including forklifts (or to become certified), operate a box truck for local transport of materials and equipment, lift and move items up to 40 pounds regularly, and ability to push or maneuver loads up to 250 pounds with appropriate equipment.
• Experience handling workflows in a lab, R&D, or hardware-related setting
• Demonstrated ability to improve processes and implement structured operational systems, as well as, experience in crafting and managing meaningful metrics, dashboards, and operational reporting using tools such as Excel, Power BI, or similar analytics platforms
• Excellent communication, facilitation, and stakeholder-management skills, with the ability to influence cross-functional teams and communicate effectively at all levels of the organization
• Ability to prioritize effectively in a fast-paced, global environment and inspire change with a high degree of ownership and accountability

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Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.

Job Purpose

PPO (Post Production Option) is a critical new business for Honda that provides quality accessory options to customers, improving product offerings while generating increased profit for American Honda and its dealers. This position plays a key role in ensuring customers receive high quality PPO installed accessories by supporting quality strategy, assurance, and execution.

Key Accountabilities

Primarily responsible for quality assurance inspections to ensure each vehicle meets specifications necessary for customer satisfaction. Responsible for taking appropriate measures to maintain stable quality in operations. Promote sound process design methods using defined quality tools. Evaluate and support development of departmental quality improvement and quality system improvement activities to achieve key quality indicators. Evaluate operational and supplier product output in an environment of constant change.

Qualifications, Experience, and Skills

High school diploma required. 3 to 5 years of manufacturing, quality, or relevant experience preferred. Strong problem-solving and decision-making skills. Strong verbal and written communication skills. Ability to interact effectively with all levels of the organization. Ability to promote and mentor a strong quality culture and mindset. Ability to evaluate performance and drive results that exceed customer expectations.

Working Conditions

Ability to travel domestically and internationally. Weekend and holiday work may be required. Moderate lifting may be required. Ability to work independently and make appropriate decisions to resolve problems. Ability to inspect vehicles based on quality specifications to ensure high standards for customers.

Total Rewards

Competitive base salary. Paid overtime. Regional bonus (when applicable). Industry-leading benefit plans. Paid time off, including vacation, holidays, shutdown. Company-paid short-term and long-term disability. 401K plan with company match + additional contribution. Relocation assistance (if eligible).

Career Growth

Advancement opportunities. Career mobility. Education reimbursement for continued learning. Training and development programs.

Additional Offerings

Tuition assistance & student loan repayment. Lifestyle account. Childcare reimbursement account. Elder care support. Wellbeing program. Community service and engagement programs. Product programs.

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Responsibilities:

• Troubleshoot and repair complex issues with robotic weld systems
• Perform routine maintenance on robotic weld systems
• Collaborate with cross-functional teams to improve efficiency and productivity
• Develop and implement process improvements

Requirements:

• Experience with robotic welding technology
• Strong problem-solving skills
• Ability to work independently and collaboratively as part of a team
• Excellent communication and interpersonal skills

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

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In the near term, the Analyst will maintain and improve critical manual tracking processes; over time, the Analyst will help shape CRM-enabled workflows that reduce manual effort, strengthen controls, and improve data quality. The role also provides broad FP&A exposure across budgeting, forecasting, variance analysis, ROI/risk analysis, and cross-training across the analyst team.

This is a high-visibility early-career finance role for someone who wants to be close to the business, not only report on it after the fact. The successful candidate will help create better visibility into corporate sales performance, improve recurring reporting processes, and build the foundation for cleaner CRM-driven analytics while developing well-rounded FP&A experience across NASCAR's business.

Key Responsibilities:

• Own recurring corporate sales tracking and reporting, including updates to sales activity, revenue timing, projections, and related Corporate Sales / Partnership Marketing detail.
• Reconcile data across manual trackers, CRM/reporting tools, Workday, Adaptive Planning, and source files; identify gaps, resolve inconsistencies, and document data definitions and controls.
• Partner with Corporate Sales, Partnership Marketing stakeholders, Accounting, Finance leadership, and budget managers to explain forecast movements, risks/opportunities, and actual results versus budget/forecast.
• Build, maintain, and improve standard and ad hoc reports, dashboards, and analyses for business leaders and executive reporting.
• Support CRM evolution by translating current manual reporting needs into business requirements, process documentation, testing support, and automation opportunities.
• Support annual budgets, rolling forecasts, long-range/3YP planning, budget and forecast templates, ROI analysis, risk analysis, capital planning, and corporate allocations as assigned.
• Maintain financial system data, metadata, hierarchies, and reports; support reporting tools, Workday, and Adaptive Planning training materials as needed.
• Use Excel, reporting systems, AI/automation tools, and sound controls to increase speed, accuracy, repeatability, and insight quality.
• Cross-train with the analyst pool and Business Partner Finance team on track, program, and consolidated assignments; participate in special projects and process improvement initiatives.

Requirements:

• Bachelor's degree in Finance, Accounting, Economics, Business Analytics, or a related field and 1-3 years of finance, FP&A, sales finance, revenue operations, accounting, or business analytics experience.
• Preferred experience includes sales pipeline or revenue tracking, CRM data, dashboard/reporting tools, process improvement, Workday, and Adaptive Planning.
• Ability to read and interpret financial reports, operating updates, contracts or deal summaries, and business communications.
• Ability to write clear reports and correspondence and present insights to department heads, management, Corporate Sales, Accounting, and Finance partners.
• Ability to analyze financial and operational data using percentages, ratios, variance analysis, trend analysis, forecast logic, and ROI/business case concepts. Strong attention to detail and ability to validate data accuracy are required.
• Advanced Microsoft Excel skills, including model building, lookups, pivot tables, data validation, and recurring report maintenance.
• Experience with financial/reporting systems and dashboards; Workday and Adaptive Planning experience are a plus.
• CRM, sales tracking, or revenue operations reporting experience is a plus.
• Comfort responsibly using AI, automation, and other technology tools to improve efficiency, documentation, and analysis quality.
• Strong ownership, organization, follow-through, and detail orientation.
• Curiosity and desire to learn the business, not just complete the report.
• Positive attitude and flexibility in a fast-paced environment with recurring deadlines.
• Strong financial modeling, report-writing, and process-improvement mindset.

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Your primary responsibilities will include delivering outstanding customer support to employees, P&C business partners, and managers through various intake channels. You will resolve inquiries accurately and timely by accessing knowledge guides and information in multiple HR systems. The role involves supporting the US Region and requires working in US shifts accordingly.

Key responsibilities include:

Delivering outstanding customer support through various intake channels, including email, chat, phone, and AI-powered service platforms. Resolving inquiries accurately and timely by accessing knowledge guides and information in multiple HR systems. Supporting the US Region and working in US shifts accordingly. Applying a case tool to capture all inquiries, customer information, case data, and updates. Communicating the resolution to the requestor or bringing up more complex issues to the appropriate team. Processing transactions by collecting required information from the employee, manager, or HR. Effectively communicating HR policies and programs while explaining sophisticated subjects in a clear and user-friendly way. Managing workload efficiently to fulfill commitments in accordance with established service level agreements (SLAs). Updating the conversation and resolution provided on the helpdesk tool. Supporting adoption and day-to-day use of AI-powered service tools and chatbot solutions to improve response quality, consistency, and speed. Identifying common inquiry themes and contributing to chatbot content, knowledge articles, and response templates to improve self-service and reduce repetitive cases. Reviewing AI- or chatbot-generated responses for accuracy, tone, compliance, and appropriateness before or after delivery, as required by process. Partnering with internal teams to flag gaps, trends, and improvement opportunities in knowledge content, chatbot workflows, and employee support journeys. Using data and reporting insights to help optimize service delivery, employee experience, and digital support channels. Ensuring the careful and appropriate use of AI tools while safeguarding sensitive and confidential employee information.

If you are a passionate individual with excellent verbal and written communication skills, prior experience working in an HR contact center/shared service or operations environment, and a sincere enthusiasm for assisting an HR or People & Culture operations team, then this role may be perfect for you!

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As a Global Finance Automation Lead, you will lead global process transformation by conducting end-to-end assessments across Accounts Receivable (AR), with an initial focus, and growing into Accounts Payable (AP), Payroll, and Indirect Sourcing. You will identify automation opportunities, control enhancements, and workflow improvements to drive operational excellence.

Key Responsibilities:

• Lead global process transformation by conducting end-to-end assessments across AR, with an initial focus, and growing into AP, Payroll, and Indirect Sourcing.
• Identify automation opportunities, control enhancements, and workflow improvements to drive operational excellence.
• Build and standardize global process frameworks across different regions.
• Develop and implement automation solutions, including ERP improvements, workflow tools, RPA, and AI-enabled processes.
• Translate business requirements into structured solution builds and partner with IT and external vendors to deploy solutions.
• Support testing, user acceptance, and global rollout of automation initiatives.
• Track measurable impacts such as efficiency gains, cycle time reduction, and quality improvements to ensure successful implementation.

Requirements:

• 8+ years of experience in Finance Operations (AR/AP/Payroll) with strong process improvement expertise.
• Deep understanding of end-to-end Accounts Receivable processes.
• Established expertise in applying automation technologies like RPA, workflow systems, ERP improvements, and AI-powered tools.
• Experience leading cross-functional initiatives in global environments.
• Strong analytical skills and experience in building return on investment and value cases.
• Excellent collaborator management and communication skills.

Preferred Qualifications:

• Experience in global shared services or centralized finance environments.
• Lean, Six Sigma, or formal process improvement certification.
• Hands-on experience with ERP systems and finance automation platforms.
• Exposure to working capital optimization initiatives.

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The role of Customer Supply Chain (CSC) Order Management Specialist is responsible for the overall management of end-to-end customer supply chain operations for our customers in Japan. Together with Logistics and our distribution partners, you will ensure timely delivery of the right products at the right time towards our customers, drive operational efficiencies and participate in continuous process improvement activities that drive best-in-class supply chain metrics, cost, service, inventory, and cycle time.

By leveraging data analytics and market knowledge, you will support and optimize revenue growth for assigned customers. The CSC Order Management Specialist is responsible to actively manage order backlog, allocation of inventory based on scheduling priorities, monitoring the logistics execution of our outsourced logistics partner but also with our key channel partner.

He/she will be in daily contact with internal and external customers and communicate actively on the fulfillment of fulfillment strategies. Continuous process improvement to enable more efficiencies in our end-to-end supply chain to drive improvements in our key metrics cost, service, inventory, and cycle time is part of your mindset.

In this role, you will:

• Build a collaborative environment where information is shared efficiently and effectively with internal and external business partners and stakeholders

• Responsible for the team's commitment to clean order management relative to ensuring accuracy of delivery dates, pricing, fulfillment, and execution

• Monitor to ensure on-time delivery for orders through delivery metrics and partnering with Logistics

• Manage and actively publish critical reports on in-stock, on-time in-full deliveries, and channel inventory

• Day-to-day backlog management (order scheduling, backlog cancellation, allocation plans, improve overdue backlog, reduce aging backlog, large order management)

• Working closely with our logistics partner to improve services and customer compliance with order policy

• Keep driving process change to improve efficiency and automation to deliver on service metrics (OTIF, Order Aging) and continuous improvement to drive efficiencies on end-to-end supply chain (cost, service, inventory, cycle time)

• Continuously look for ways to improve customer service and predictability

• Work together to create standardization, automation, and optimization among projects and processes

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Responsibilities include understanding the supplier and component landscape, assessing technical and supply-chain risks, and supporting teams that build products throughout the full product lifecycle. This role is central to ensuring component quality, availability, longevity, and strict compliance with NVIDIA processes.

Key responsibilities:

• Partner with hardware, mechanical, firmware, software, supply chain, quality, and reliability teams to understand requirements and trade-offs
• Evaluate, qualify, and approve components and suppliers across technologies and product lines
• Review specifications and alternatives to balance performance, cost, reliability, and lifecycle
• Drive component selection, including sourcing strategy and second-source approval
• Support teams through development, validation, ramp, and production
• Own component data in PLM systems, ensuring accuracy and compliance
• Identify and mitigate risks related to PCNs, EOLs, and long-term supply
• Use data and AI tools to improve analysis and decision-making
• Improve tools, processes, and best practices in component engineering

Requirements:

• Bachelor’s degree in Electrical Engineering or equivalent experience
• 5+ years of experience in component engineering or related work
• Strong understanding of electronic components and their use
• Experience reviewing datasheets and technical documentation
• Familiarity with qualification, validation, and reliability practices
• Experience with PLM systems (e.g., Agile / PDP or similar)
• Ability to work independently and take ownership
• Strong problem-solving skills with a practical mindset
• Ability to use AI tools in day-to-day work

Desirable skills:

• Ability to learn quickly and adapt to new technologies or domains
• Creative thinking and comfort working in ambiguity
• Experience influencing decisions across teams
• Track record of improving processes, tools, or ways of working

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Our work spans early architecture through final product delivery across Datacenter, Gaming, Robotics, Automotive, and Embedded markets. We work closely across functions to deliver chips that change what is possible. System Integration sits at the intersection of all of them. It is the layer where every architecture, design, software, and manufacturing decision meets reality.

As a Senior Manager, you will lead the team in finding critical silicon issues earlier , often before software is production-ready. You will also keep programs on milestone when upstream dependencies slip. You will design and run strategies to keep moving when software, firmware, or methodology slip.

Responsibilities:

• Plan and execute post-silicon feature integration, PVT validation, and wide-area testing across NVIDIA's GPU, SoC, and CPU programs.
• Build wide-area and in-system test as a repeatable capability that shifts post-silicon coverage left, so issues surface before we are production-ready.
• Lead resolution of the most complex system-level issues, RMAs, and HW/SW interaction problems with creative workarounds and focused lab experimentation.
• Develop new strategies to keep programs on milestone when upstream dependencies , software, firmware, methodology, validation , slip.
• Hire, mentor, and retain senior technical talent. Build a strong bench and grow individual contributors into the next generation of senior technical leaders.
• Partner across architecture, design, DFT, software, firmware, QA, and manufacturing teams.
• Build operational rigor , bring-up tracking, debug forums, and a clear translation of execution data into structured, decision-ready options.

Requirements:

• Bachelor's or Master's in Electrical or Computer Engineering (or equivalent experience), plus over 12+ overall years of system-level post-silicon bring-up and debug experience, including 5 years leading technical teams, with shipped silicon.
• Direct experience finding critical silicon issues before software was production-ready , including building or scaling wide-area or in-system test programs that ran in production.
• Led technical teams across multiple geographies, with clear examples of attracting, growing, and retaining senior technical talent.
• Strong EE fundamentals across DFT, digital design, computer architecture, power, timing, and fault analysis, plus the ability to translate complex technical issues into clear options for executive audiences.

Preferred Qualifications:

• A history of process and methodology improvements that meaningfully lifted bring-up velocity, debug efficiency, or shipped silicon quality on programs you led.
• Experience partnering deeply with a counterpart team in India or another major engineering hub , examples of building shared culture, shared metrics, and shared on-call across geographies.
• DFT experience with system-test features for in-field test on production silicon, plus familiarity with fault models, DPPM, quality metrics, and RAS.
• Concrete examples of redesigning how a team works with AI , faster analysis, smarter debug, automated reporting, or workflows the team adopted broadly.

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This role is responsible for overseeing the end-to-end release management process – ensuring smooth, timely, and high-quality software releases from design through full production deployment at scale. You will coordinate release activities across multiple teams, aligning incremental breakthroughs with larger production release cycles to ensure consistency and predictability.

In this position, you will partner closely with engineering, QA, product management, and operations teams to plan, track, and implement release objectives. You will collect requirements, define release priorities, and maintain detailed release calendars to coordinate multiple parallel efforts. You will develop and continuously improve release management processes , including scheduling, version control, deployment procedures, and post-release validation , to optimize delivery pipelines and reduce release risk.

Additionally, you will collaborate with engineering management to refine workflows, streamline approvals, and drive continuous improvement in software delivery efficiency.

Key responsibilities include:

• Collaborating across product and engineering teams to ensure release readiness and successful delivery of enterprise software
• Managing software branching strategies, including feature, release, and hotfix branches
• Assessing the release-readiness status, anticipating risk, and providing strategies to mitigate risk
• Developing program schedules and KPIs to measure release health, predictability, and achievements
• Utilizing coding skills to build or enhance automation scripts, dashboards, and tools that streamline release management and improve delivery efficiency
• Working with Engineering and QA teams on test plans, execution, reviews, failure analysis, and assessing overall quality and risk
• Working with Customer Program Managers to track and resolve software issues incorporating technical feedback from CSPs and OEMs
• Identifying failures, leading retrospective analysis, and helping to develop improvement action plans

Requirements include:

• Bachelor’s degree in Engineering, Computer Science, or similar field or equivalent experience
• 12+ years of hands-on experience with software program/release management in tech or related fields
• Thorough knowledge of software engineering and life cycle principles
• Ability to think strategically and tactically and to build consensus to make programs successful
• Strong solution-focused skills, consistently successful implementing systematic solutions
• Experience influencing decisions and leading teams in a dynamic environment
• Enthusiastic, responsive, and passionate about finding opportunities for process improvement
• Excellent communications and technical presentation skills as well as being thorough and able to multitask

Preferred qualifications include:

• Experience on boards and servers in the datacenter space or with productizing enterprise server systems coordinating activities between HW/SW organizations
• Deep understanding of software engineering principles and enterprise system architecture
• Skilled in modern programming languages and practical familiarity with efficiency tools and process automation
• Experience with OSS profiling and vulnerability resolution applying tools like Black Duck or Palamida
• Previous experience in QA is a plus, providing valuable insight into release validation and quality assurance processes

You will also be eligible for equity and benefits.

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