The Co-op/Intern will also have the opportunity to develop planning programs to support floor work, work with Customer Service to assist with model build, and create ways to improve inspection set-up and test/verification plans for software upgrades.

To be successful in this role, you will need to be legally authorized to work in the U.S. without sponsorship, have general engineering coursework, and a minimum 3.0 cumulative GPA or higher. You will also need to be enrolled in a Bachelor's or Master's degree program studying Mechanical Engineering or a related field.

The Co-op/Intern will be paid an hourly wage of $20.45-$23.56, with the possibility of paid overtime and consideration for full-time employment after completing the Co-op/Internship program.

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The purpose of this role is to ensure smooth operations of our production data assets. Activities will include monitoring production systems for incident occurrence, alerting applicable parties when incidents arise and incident triaging and management. They will also carry out activities to prevent production incidents.

Key Responsibilities

• Work with Data Pipelines, handling incidents and RCA
• Administers, analyzes, and prioritizes systems issues and negotiates a course of action for resolution.
• Supports workflow and solutions; trouble shoots user errors and supports reporting capabilities.
• Utilizes system monitoring utilities to monitor system availability.
• Extracts and compiles data system monitoring data to create availability scorecards and reports.
• System Monitoring: Continuously monitor IT systems to ensure optimal performance and availability, identifying and addressing potential issues before they escalate.
• Monitoring and Maintenance: Regularly monitor production data assets to ensure they are functioning correctly and efficiently. Alerting applicable parties if an issue arises in production.
• Issue Resolution: Work with data team to identify, diagnose, and resolve technical issues related to production data assets. Work with relevant teams to implement effective solutions.
• Incident Management: Manage and prioritize incidents, ensuring that they are resolved promptly and efficiently and follow the incident management process. Document incidents and resolutions for future reference.
• Incident Management: Respond to and resolve technical issues reported by users or automated monitoring alerts. This includes diagnosing problems, identifying solutions, and implementing fixes.
• Problem Analysis: Analyze recurring issues to identify root causes and implement long-term solutions to prevent future occurrences.
• Root Cause Analysis: Conduct thorough investigations to determine the underlying causes of recurring incidents and implement preventive measures.
• Preventative Measures: Identify incidents that recur and put solutions in place to prevent recurrence.
• Data Integrity: Work with data team to ensure the accuracy and integrity of data produced and provided to the business, work with the data teams to implement and maintain quality control measures to prevent errors.
• Documentation: Maintain comprehensive documentation of processes, system configurations, and troubleshooting procedures. Ensure documentation is created and owned be it by the data team or the production support team.
• Support: Provide support to data teams, data users and stakeholders. Respond to inquiries and assist with requests as applicable.
• Optimization: Identify opportunities to optimize data production processes and implement improvements to enhance efficiency.
• Performance Optimization: Analyze system performance and identify areas for improvement. Suggest and implement changes to enhance system efficiency and reliability.

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Responsibilities:

• Attend meetings and participate in discussions related to project activities
• Work on assigned project activities and tasks as directed by team members
• Analyze problems and develop solutions
• Write technical reports and present findings to team members
• Troubleshoot manufacturing or quality problems and communicate with team members

Requirements:

• Currently enrolled in a Mechanical Engineering program
• Strong analytical and problem-solving skills
• Excellent communication and teamwork skills
• Ability to work in a fast-paced environment

Preferred Skills:

• Experience with CAD software
• Knowledge of mechanical systems and components
• Familiarity with manufacturing processes

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