Location: United States

Department: Community Support

Job Description:

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. The Community You Will Join:

As a Data Protection Operations Lead, you will join a\Cross-functional team responsible for creating standardized operational security processes and protocols to ensure proper Risk Governance and Compliance for Community Support teams in specific domains, including product, process, and engineering in accordance with company policies and contractual agreements.

The Difference You Will Make:

As a key member of our team, you’ll drive operational excellence, foster innovation, and champion security and productivity. You’ll play a pivotal role in designing and maintaining provisioning frameworks, collaborating with engineering partners to optimize permission models and tooling, and balancing speed with robust security across all processes.

Your Expertise:

• 8+ years of hands-on experience with Access and Privileged Access Management (PAM) operations in a technology-driven environment.
• Demonstrated experience in PAM operational tasks, including safe creation and management, privileged account onboarding, policy development, and least-privilege access model implementation.
• Solid background in identity and access management (IAM) principles and industry best practices.
• Experience with operationalizing Just-In-Time (JIT) privilege models, role-based access controls (RBAC), and enforcing Segregation of Duties (SoD).
• Working knowledge of authentication protocols (e.g., SAML, OAuth, OpenID Connect, Active Directory, LDAP, Kerberos).
• Familiarity with cloud-based privileged access management, including the classification and management of non-human identities (service accounts, API keys, etc.).
• Strong understanding of security standards and regulatory frameworks (NIST, ISO/IEC, FFIEC) relevant to access management.
• Strong SQL abilities, including querying and dashboard creation.
• Clear, concise communication skills, with a proven ability to collaborate across engineering, security, product, and operational teams without a technical background to drive alignment and best-in-class solutions.
• Experience in documenting policies, procedures, and reporting on PAM-related risk and compliance metrics.
• Demonstrated ownership and accountability for continuous improvement in PAM controls and risk management.
• Proactive in identifying and mitigating security risks related to privileged access.
• Comfortable working in a fast-paced environment and contributing to cross-functional or global initiatives.
• Demonstrated ability to build and coach teams.
• Familiarity with access management challenges specific to cloud-native environments (AWS, GCP, Azure).
• Involvement in developing or maintaining Privileged Access Management strategies that address both human and non-human identities, including business users, developers, and service accounts.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com.

Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

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Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes.

We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

As a Senior Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support: The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance.
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers' security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role

• Requires 8+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
• Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
• Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
• Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
• Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
• Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
• Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
• SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
• Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
• Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
• Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
• Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
• Excellent communication skills, capable of translating complex technical topics into actionable insights.
• Convey complex ideas in a compelling and easily understandable manner.
• Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
• Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
• Ability to track and influence customer behavior.

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This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer's digital transformation. Solutions Engineers are experienced in using presentations, email, phone, and social media to connect with customers virtually and in person. We are looking for great teammates who can build and deliver sales presentations and customised product demonstrations to educate Okta's Customers (from developers to product managers to C-level executives) on best practices throughout their cloud security technology journey.

We believe Okta's Solutions Engineers empathise with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilise both.

As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta's Identity Platform.

The Solutions Engineer Opportunity

Reporting to the Senior Manager, Solutions Engineers, this Senior Solutions Engineer (Okta) will partner with Commercial Account Executives. As a Senior Solutions Engineer at Okta, you will be the technical lead in all stages of the customer lifecycle. You will focus on delivering customer value by aligning customer requirements to business results enabled by Okta solutions. You will contribute to account and opportunity strategies and, collaboratively, demonstrate the value of Okta solutions through presentations, whiteboard sessions, and proof-of-concept demonstrations.

What You'll Do

As a Senior Solutions Engineer, you'll be a strategic technical expert for a customer-facing sales team. You'll use your skills to:

• Work alongside the Corporate/Expansion (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta's solutions

• Serve as a technical advisor: Partner with the sales team to educate customers on Okta's identity solutions and demonstrate their value.

• Solve customer challenges: Understand customer needs and provide tailored product demonstrations to show how our solutions can solve their business problems.

• Lead technical engagements: Answer product and technical questions, and plan and deliver complex Proofs of Concept (POCs) by collaborating with other Okta engineering teams.

• Drive product and knowledge growth: Share customer feedback with our product teams to influence future enhancements and contribute to the team's knowledge by sharing best practices and reusable assets.

• Stay ahead of the curve: Keep up with competitive analysis and market differentiation to better position Okta.

• Support company events: Represent Okta at marketing events, including conferences, user groups, and trade shows.

What You'll Bring

• Experience: 8+ years of experience in pre-sales engineering and solution selling, with a strong background in Enterprise account segments.

• Technical Acumen:

• Deep understanding of identity protocols (e.g., SAML, OIDC, OAuth, FIDO, Passkeys, SCIM, LDAP).

• Working knowledge of cloud platforms like AWS, Azure/Entra, and GCP.

• Experience with REST APIs and SDKs.

• Hands-on experience in one or more of the following: front-end web development, back-end development, scripting (Bash, PowerShell), or DevOps (Docker, Kubernetes).

• Understanding of identity-related cybersecurity topics (e.g., phishing, MFA bypass attacks, privilege escalation).

• Communication & Presentation Skills: The ability to simplify complex technical concepts and deliver compelling presentations to diverse audiences, from developers to C-level executives. You should be skilled at diagramming user journeys and complex architecture.

• Strategic Mindset: Proven skills in territory management, including building pipelines and collaborating with sales counterparts.

• Travel: Ability to travel up to 25% of the time.

• A bachelor's degree in Engineering, Computer Science, MIS, or a comparable field is preferred.

Bonus Skills (Ideally, You Have)

• Experience in the IAM space

• Hands-on knowledge of Identity Governance (IGA) or Privileged Access Management (PAM) solutions.

• Practical experience with Windows Server, Active Directory, LDAP, and Federation services.

You might also have (not mandatory):

• AI & Emerging Tech: Expertise with Agentic AI and LLM-based workflows. You understand the use cases for AI agents, both internal and external, and have familiarity with MCP servers.

#LI-Remote #LI-CM

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We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Solutions Engineer Team

We believe Solutions Engineers at Okta are involved in all stages of the customer's digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta's Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey.

The Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers Enterprise West, the Solutions Engineer is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory.

What you'll be doing

• Work alongside the sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta's solutions
• Understand customer challenges and business issues and provide product demonstrations to align our solutions with customer needs
• Answer product feature and technical questions from customers, partners and Okta colleagues
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge

What you'll bring to the role

• 8+ years pre-sales engineering experience and solution selling
• A passion to serve the Customer, demonstrated in a customer-facing role, such as presales or professional services, but ideally in a pre-sales capacity
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, backend (Java, C#, Node.js, Python) development, scripting (Bash, Powershell, Perl)
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• You're an exceptional communicator, adept at simplifying complex technical concepts for diverse audiences, including highly skilled experts in large group settings
• A confident and articulate presenter, you excel at sharing knowledge and insights with experienced technical professionals and large expert audiences
• Demonstrated ability to effectively communicate complex technical information to highly skilled and experienced audiences, whether one-on-one or in large presentations
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence
• Diagramming experience for user journey flows, complex architecture diagrams, etc.
• Typically 25% travel
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred

You ideally have

• Proven experience designing, implementing, and managing Privileged Access Management (PAM) solutions in enterprise environments
• Deep understanding of the challenges and best practices associated with securing privileged accounts, including just-in-time (JIT) access, session recording, credential vaulting, and secrets management
• Practical experience managing Windows Server, Active Directory, LDAP, and Federation services
• Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices preferred
• Relevant experience with enterprise applications, security management, systems management, identity management, and/or policy management solutions, particularly in the areas of Identity and Privileged Access

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As a Senior Technical Account Manager, you will play a critical role in securing every identity, from AI to human identity. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support: The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance.
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers' security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role

• Requires 8+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
• Certifications: Okta Certified, CISSP, or equivalent

Technical Mastery (Workforce Identity Focus):

• Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
• Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
• Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
• Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
• Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
• SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
• Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
• Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
• Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
• Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.

Communication and Leadership Skills:

• Excellent communication skills, capable of translating complex technical to

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Support creation of services estimates to implement the proposed solution. Review services estimates to ensure project scope can be successfully delivered as outlined - technical risk is appropriately mitigated and timelines follow staffing guidelines. Develop co-delivery proposals by identifying and engaging appropriate partners. Drive New Product Introduction (NPI) across PS by training Engagement Managers and developing associated assets such as scope modules, SKUs, success stories and enablement toolkits.

Minimum REQUIRED Knowledge, Skills, and Abilities:

• 5+ years of overall IT / software development experience, solution design and technical architecture experience
• 2+ years of Okta implementation experience
• 3+ years of consulting experience
• 3+ years driving application architecture design
• 3+ years of experience with (IAM) architectures
• Experience with employee and customer identity use cases: HR driven identity, Active Directory, SSO, SaaS application integrations.
• Experience with Identity Governance and Privileged Access Management use cases.
• Demonstrated ability to work and interact with high-level customer executives and technical resources.
• Experience in supporting discovery workshops to derive customer requirements and specifications.
• Experience in developing functional specifications and system design specifications for customer engagements.
• Strong knowledge of Security Architecture, Design and Operations, LDAP, Active Directory, SSO, SAML, OIDC, RBAC, OAuth, JSON, REST.
• Experience integrating with a multitude of On-Prem and SaaS based products.
• Exhibits confidence and a deep understanding of emerging industry practices when solving business problems.
• Identifies critical issues with ease.
• Effectively communicates technical information to non-technical audiences.
• Manages customer expectations effectively.
• Application design experience.
• Clear and Dynamic Communication.
• Ability to travel up to 50%

Highly Desirable Knowledge, Skills, and Abilities:

• Knowledge of software development security and cryptography.
• Familiarity with IAM solution providers.
• Experience with API Gateways, CASB, and Reverse Proxies (NGINX)
• Proficiency with various open-source software and development tools
• Proficiency in one or more of the following: .Net, Ruby, Java, Python or Perl

Education and Certification:

• A Bachelor’s degree (or equivalent) in Computer Science, Information Technology or related discipline required.
• Okta Certified Technical Architect or a combination of Okta Certified Consultant and Okta Certified Developer is a plus.
• CISSP certification is a plus.
• TOGAF certification is a plus.

OTE range for this position for candidates located in the San Francisco Bay area is between $176,000-$242,000 USD. Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

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This leader will own the strategy, architecture, and execution of IAM capabilities that support our employees, customers, and platform services at global scale.

As the company grows, IAM is becoming a foundational pillar of our security posture and customer trust. You will ensure that our identity systems are secure, scalable, easy to use, and aligned with Zero Trust principles.

This is a highly cross-functional leadership role partnering with engineering, security, IT, compliance, and product teams to deliver identity services that are reliable and secure by default.

Responsibilities

Strategic Leadership

• Define the long-term IAM strategy, roadmap, and operating model across the enterprise and product ecosystem.

• Build scalable identity foundations that support global growth, cloud expansion, and evolving business needs.

• Establish best practices for identity lifecycle management, authentication, authorization, provisioning, and governance.

Build and Lead High-Performing Teams

• Manage and grow IAM engineering and operations teams responsible for identity services, infrastructure, and tooling.

• Mentor technical leads and engineers; foster a high-performance and high-accountability culture.

• Develop effective team structures and prioritise workstreams aligned to business and security priorities.

IAM Architecture & Engineering

• Lead the design and implementation of IAM capabilities including:

• Single Sign-On (SSO), MFA, and federated identity

• Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC)

• Privileged Access Management (PAM)

• Identity lifecycle automation

• Directory services and identity stores

• Just-in-time access and least-privilege models

• Drive modernisation of legacy systems and implementation of Zero Trust identity principles.

• Ensure scalability, high availability, and strong security controls across all identity platforms.

Governance, Compliance & Risk

• Own identity governance programs including access reviews, audit readiness, onboarding/offboarding controls, and policy enforcement.

• Ensure operational rigor, strong documentation, and sustainable controls that withstand audits and customer expectations.

Cross-Functional Partnership

• Work closely with IT, Product Security, Cloud Infrastructure, and Engineering to embed identity best practices throughout the organisation.

• Collaborate with product teams to ensure customer-facing identity capabilities are secure, intuitive, and scalable.

• Build strong relationships with internal stakeholders and serve as a trusted advisor on identity issues.

Requirements

• 8–12+ years of experience in security, identity engineering, or related technical fields

• Deep technical expertise in modern IAM technologies, directories, authentication protocols (SAML, OIDC, OAuth), and identity standards.

• Hands-on architecture or engineering experience within cloud environments (AWS/GCP/Azure).

• Experience implementing Zero Trust identity models and privileged access management frameworks.

• Strong understanding of identity governance, compliance requirements, and audit processes.

• Proven track record of leading high-performing teams and delivering complex, cross-functional programs.

• Excellent communication, influencing, and stakeholder management skills.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees.

Our Commitment to Diversity and Inclusion

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No one day is the same as any other. On any given day you might be:

• Integrating systems with our identity provider for SSO;
• Configuring request and review policies in our access governance system;
• Analysing roles and permissions in third-party services and mapping these to teams and job roles for birthright access;
• Helping end users with complex access issues;
• Defining standards and policies relating to identity and access management;
• Taking ownership of or contributing to projects to improve the bank's identity security posture.

We understand the importance of knowledge and expertise remaining current and you’ll help us to continue making things better through research, design and implementation of new solutions, including automation. You will actively contribute to us remaining current with Cyber and Identity trends through research and development.

Everyone’s opinion matters and we embrace a range of perspectives through inception to delivery. We’re open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications.

Essential:

• Strong communication and interpersonal skills including the ability to explain complex security concepts to technical and non-technical audiences;
• Good understanding of identity concepts, including authentication protocols, Identity Lifecycle Management, Privileged Access Management, Role Based Access Control and Identity Governance;
• Understanding of risk management, including quantification and remediation;
• A genuine enthusiasm for identifying security problems and building solutions to them.

Desirable:

• Experience of design and delivery related to identity management systems, e.g. Okta, Entra ID, Ping, etc.;
• Experience of design and delivery related to identity governance systems, e.g. Sailpoint, Saviynt, ConductorOne, etc.;
• Ability to write code (e.g. automating tasks using scripting languages such as Python);
• Understanding of authentication protocols (e.g. SAML, OIDC);
• Strong general cybersecurity domain knowledge, including cloud security (GCP, AWS);
• Experience of fulfilling a client facing security consulting role or business facing security role.

Responsibilities:

• Independently run and contribute to Identity-related projects;
• Design and implement identity solutions across both a variety of SaaS and bespoke identity tooling;
• Collaborating with engineering and business stakeholders on Identity-related initiatives, including:
• Reviewing and analysing proposed technical solutions and business processes to identify appropriate security controls;
• Bridging the gap between complex business needs and technical execution by documenting clear, actionable identity requirements for engineering teams;
• Advising on remediation of security issues and processes to address root causes;
• Provide troubleshooting as well as disaster recovery planning and tests;
• Maintain identity and access operations for specific high risk systems;
• Develop processes, guidelines, and documentation for consumption by internal teams;
• Triage and management of IAM security events including, where necessary, participation in IAM security incident management;
• Maintenance of existing solutions, including operational improvements;
• Provide training, guidance and mentorship for other team members;
• Security administration and auditing of privileged systems access;
• Identification and quantification of relevant risks to Starling systems and processes in the context of Starling’s desired security posture.

Interview Process: Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• First stage with the IAM leads (team fit) ~ 45 minutes;
• Second stage with additional members of the IAM team (skills and technical) ~ 1 hour;
• Final stage with Infosec Director and CISO ~ 45 minutes.

Benefits:

• 33 days holiday (including public holidays, which you can take when it works best for you);
• An extra day’s holiday for your birthday;
• Annual leave is increased with length of service, and you can choose to buy or sell - up to five extra days off;
• 16 hours paid volunteering time a year;
• Salary sacrifice, company enhanced pension scheme;
• Life insurance at 4x your salary & group income protection;
• Private Medical Insurance with VitalityHealth including mental health support and cancer care.
• Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton;
• Generous family-friendly policies;
• Incentives refer a friend scheme;
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks;
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

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We are seeking a highly qualified and experienced OT Cyber Security Consultant to join our team. This role is aimed at professionals with a mid to senior level background and a proven track record in working with renowned consulting firms and large clients from the commercial sector. You will bring a strong passion for cyber security and actively follow current industry developments.

As an OT Cyber Security Consultant, you will be responsible for designing, implementing, and developing cyber security solutions for clients from critical infrastructure, manufacturing, energy, and industry sectors. You will work closely with the security, IT, and compliance teams of our clients, oversee the development and implementation of cyber security policies, conduct risk analyses, and ensure the adherence to global security standards and regulatory requirements.

Key responsibilities:

• Develop and implement secure architecture strategies, frameworks, and best practices for OT environments
• Conduct security assessments and risk analyses to identify vulnerabilities in ICS, SCADA, and IIoT networks
• Design, review, and optimize cyber security controls considering relevant standards (e.g. NIST, IEC 62443, ISO 27001, CIS, Zero Trust)
• Collaborate with relevant stakeholders to integrate security requirements into industrial control system architectures and OT networks
• Provide expert advice on security technologies such as firewalls, SIEM, IDS/IPS, endpoint security, and encryption tailored to OT infrastructures
• Work with engineering and operations teams to secure industrial environments against cyber threats
• Develop security policies, processes, and documentation to support security initiatives in critical infrastructure
• Lead and support incident response and threat mitigation measures, including monitoring and securing industrial networks
• Continuously monitor new threats, vulnerabilities, and trends in OT cyber security

Requirements:

• Bachelor's or Master's degree in cyber security, computer science, information technology, engineering, or a related field
• At least 5 years of experience in cyber security, risk management, or similar roles with a strong focus on OT security
• Experience in a consulting or advisory role, particularly in sectors of critical infrastructure
• In-depth knowledge of common security frameworks (NIST, IEC 62443, ISO 27001, CIS, TOGAF, etc.)
• Practical experience with security tools such as SIEM, IDS/IPS, firewalls, endpoint security, and IAM solutions for OT environments
• Knowledge of regulatory and compliance requirements (e.g. NERC CIP, DSGVO, HIPAA, PCI-DSS)
• Relevant certifications such as CISSP, CISM, CCSP, GICSP, ISA/IEC 62443, or TOGAF are an advantage
• Strong problem-solving skills and the ability to communicate complex security topics to non-technical stakeholders

Your diverse security experience should ideally include:

• Knowledge of secure remote access solutions for OT environments
• Experience with industrial control systems (ICS), SCADA, and IIoT security
• In-depth knowledge of identity and access management (IAM) and privileged access management (PAM) for OT environments

Ideal candidate profile:

• A broad business competence profile, particularly in stakeholder management, problem-solving, and resilience
• Experience in gathering, analyzing, preparing, and communicating information for various target groups
• Excellent communication skills in German (C2) and English (C2) and project-related travel readiness
• Enjoy working with clients from various industries
• Experience in balancing technical and commercial requirements to develop practical solutions
• Ability to build strong and sustainable business relationships at all levels
• Ability to provide expert support and guidance to less experienced colleagues
• Ability to explain complex cyber methods in a clear and non-technical manner (written and verbal)

As this description only provides a glimpse into the role, we encourage you to apply even if you do not meet all the mentioned requirements. We are looking for team members who want to make a difference and are willing to learn. If you feel addressed, we look forward to your application.

Benefits:

We offer a competitive salary, attractive additional benefits, and first-class training and development opportunities. New employees are also entitled to a comprehensive onboarding program and a buddy system to ensure a smooth start.

About your team:

In our Tech Transformation practice, we support CIOs in addressing central challenges such as geopolitical and macroeconomic uncertainty, cyber security, digital transformation, and budget restrictions. Our team of business analysts, enterprise architects, and cybersecurity specialists combines operational, strategic, analytical, and innovative competencies to drive business-IT alignment, IT governance transformation, IT cost optimization, efficiency improvement, innovation promotion, and cyber risk, governance, and compliance topics.

About Infosys Consulting:

Join a globally renowned management consulting firm at the forefront of technological innovation and industrial transformation. We work across industries with leading brands. Our culture is inclusive and entrepreneurial. As a mid-sized consulting firm within the global scale of Infosys, we offer our clients a comprehensive support along their entire transformation journey.

Our values IC-LIFE - Inclusion, Equity & Diversity, Client, Leadership, Integrity, Fairness, and Excellence form our common compass of values. Further information can be found on our career website.

In Europe, we are recognized by the Financial Times and Forbes as one of the leading consulting firms - particularly for customer innovation, cultural diversity, and excellent training and career paths. Infosys is one of the Top Employers in Germany 2023 and has been certified by the Top Employers Institute for outstanding working conditions in Europe for five consecutive years.

We offer a higher-than-average salary, attractive additional benefits, and first-class training and development opportunities. New employees are also entitled to a comprehensive onboarding program and a buddy system to ensure a smooth start. We are a Top Employer in Germany and have been certified by the Top Employers Institute for outstanding working conditions in Europe for five consecutive years.

We are looking for team members who want to make a difference and are willing to learn. If you feel addressed, we look forward to your application.

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You will be part of a team that supports CIOs in managing central challenges such as geopolitical and macroeconomic uncertainty, cybersecurity, digital transformation, and budget restrictions. As a Cyber GRC Senior Consultant, you will work with security, IT, and compliance teams to strengthen cybersecurity, manage cyber risks, and ensure regulatory compliance.

Key Responsibilities

• Participate in global projects in an international team, supported by over 330,000 technical professionals from our parent company
• Contribute to the development of consulting offerings and innovative go-to-market solutions for the C-Suite to make cyber risks understandable and reducible
• Lead and conduct risk analyses according to the NIST CSF
• Be responsible for conceiving innovative new services using AI and ML where they offer real added value
• Support pre-sales, sales, and account management activities from the perspective of a subject matter expert

Requirements

• You have a clear career progression and experience working with renowned consulting firms and large commercial sector customers
• You bring a strong passion for cybersecurity and actively follow current industry trends and developments
• Your cybersecurity expertise includes:

+ A relevant university degree (Bachelor or Master) in Information Security, Cybersecurity, or IT Security + At least 1-5+ years of experience in the field of Cyber Security/Information Security + A broad business competence profile, including stakeholder management, problem-solving ability, and resilience + Experience in collecting, validating, analyzing, documenting, and communicating information to stakeholders

Desired Skills

• Good knowledge of the NIST Cybersecurity Framework (CSF)
• A further university degree in Cyber or Information Security
• Cyber Due Diligence Assessments
• Cyber Risk Management for third parties and supply chains
• Review of Incident Response Plans
• Support in tenders, RFP responses, and offers
• Conducting Crisis Management Exercises (CMX)
• Certifications such as CISSP, CISM, CISA, GSLC, GSTRT, GCPM
• Participation in the development of Target Operating Models (TOMs) and RACI matrices
• Creation of Cyber Security Roadmaps
• Support in Post-Incident Reviews
• Analysis and summarization of Cyber Threat Intelligence Reports
• Implementation of Cyber Compliance Programs (DSGVO, DORA, ISO 27001, NIS2, SOX)
• Cyber Risk or Maturity Assessments
• Conception and/or implementation of Awareness Trainings
• Participation in Identity & Access Management Projects
• Participation in Privileged Access Management Projects

Ideal Candidate Profile

• Our ideal candidates have the following skills:

+ Strong business competence, particularly in stakeholder management and problem-solving + Experience in preparing and communicating complex information to stakeholders + Very good communication skills in German (C2) and English (C2) and project-related travel readiness + Enjoy working with customers from different industries + Experience in balancing technical and commercial requirements to develop practical solutions + Ability to build lasting business relationships at all levels + Ability to provide expert support and guidance to less experienced colleagues + Ability to explain complex cyber methods in a non-technical and understandable way (written and oral)

Benefits

You will be part of a team that supports CIOs in managing central challenges such as geopolitical and macroeconomic uncertainty, cybersecurity, digital transformation, and budget restrictions. Our team of business analysts, enterprise architects, and cyber security specialists combines operational, strategic, analytical, and innovative competencies to drive business-IT alignment, IT governance transformation, IT cost optimization, efficiency improvement, innovation promotion, and cyber risk, governance, and compliance topics.

About Infosys Consulting

You will be part of a globally renowned management consulting firm that is on the front-line of industry disruption. We are a mid-size player with a supportive, entrepreneurial spirit that works with a market-leading brand in every sector, while our parent organization Infosys is a top-5 powerhouse IT brand that is outperforming the market and experiencing rapid growth.

Our consulting business is annually recognized as one of the UK's top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity, and dedicated training and career paths we offer to our consultants. We are committed to fostering an inclusive work culture that inspires everyone to deliver their best.

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We are looking for a highly skilled Cyber GRC (Governance, Risk, and Compliance) Senior Consultant to help organizations strengthen their cybersecurity posture, manage cyber risks, and ensure regulatory compliance. The ideal candidate will have deep expertise in cybersecurity frameworks, risk management, regulatory compliance, and security governance.

As a Cyber GRC Senior Consultant, you will collaborate with client security, IT, and compliance teams to direct and oversee the development and implementation of cybersecurity policies, conduct risk assessments, and ensure adherence to global security standards and regulations.

Key Responsibilities:

Work on global projects with a truly global team, with the support of over 330,000 technical staff from our parent organization.

Contribute to the development of consulting go to market offerings and innovative solutions targeted at the C-Suite executive community that help them to understand and mitigate their cyber risks.

Direct and lead NIST CSF risk assessments

Oversee the design of innovative new services to lead the market incorporating AI and ML where it brings value.

Support presales, sales, and account management pursuits from a subject matter expert perspective.

Requirements

You will have already achieved strong career progression to date, and experience working with recognized consulting brands and large commercial sector clients. You will have a passion for cyber security and a genuine interest in staying updated with the latest industry trends and developments.

Your security experience must include:

A relevant undergrad or post grad degree (Infosec, Cyber Security, IT Security)

1-5 years+ in the field of cyber security/infosec.

A broad business skill set including stakeholder management, problem-solving, and resilience

Experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences

Excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel

Your diverse Security experience should include one or some of below:

A good understanding of NIST CSF

A post graduate degree in cyber /information security

Cyber Due Diligence Assessments

Third- Party & Supply chain Cyber Risk Management

Incident Response Plan review

Supporting bids, RFP responses and proposals

Crisis Management Exercises (CMX)

Accreditation such as CISSP, CISM, CISA, GSLC, GSTRT, GCPM,

Helped design Target Operating Models (TOMs) and RACI Matrices

Helping the design of Cyber Security Roadmaps

Supporting Post Incident Reviews

Reading and summarising Cyber Threat Intelligence reports

Cyber Security Risk Assessments or Maturity Assessments

Design and/deliver awareness training.

Worked on Identity and Access Management projects.

Worked on Privileged access management projects

Our ideal candidate may have some of the following skills:

Have a broad business skill set including stakeholder management, problem-solving, and resilience

Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences

Have excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel

Enjoy working with different clients from different industries.

Have some experience in balancing technical and commercial considerations to develop practical advice or solutions for clients.

Be able to build strong and effective business relationships at all levels

Be able to support and oversee staff with less experience in their tasks

Be able to explain complex cyber methodologies using accessible non-technical language (both written and verbal)

_Given that this is just a short snapshot of the role we encourage you to apply even if you don't meet all the requirements listed above. We are looking for team members who strive to make an impact and are eager to learn. If this sounds like you and you feel you have the skills and experience required, then please apply now._

About your team

At the Tech Transformation practice, we help CIOs overcome their biggest challenges such as geopolitical and macroeconomic uncertainty, cybersecurity, digital transformation, and budget constraints; enabling them to leverage technology to deliver value to their business. We have a team of business analysts, enterprise architects and cybersecurity specialists with business, operational, strategic, analytical and innovation skills. that come together to drive business IT alignment, Transform IT governance, IT Cost containment, operating efficiency improvements, Innovation enablement and cybersecurity risk, governance, and compliance.

About Infosys Consulting

Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.

Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence. To learn more about Infosys Consulting and our values, please visit our careers page.

Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal goals. Curious to learn more? We’d love to hear from you.... Apply today!

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