Your primary responsibilities will include assisting staff in operational activities, participating in community outreach events, entering and validating information into computer/data systems, assisting with the onboarding/offboarding of site employees, reviewing and processing freight payments, and supporting site initiatives and Production System improvements.

We're looking for an incumbent who possesses excellent communication skills, organization and prioritization skills, and attention to detail. A valid driver's license and knowledge of MS Office Suite are also required. Prior experience with accounts payable, procurement, and/or payroll is preferred.

As an Operations Coordinator, you can expect to be paid a salary between $42,860.47 and $64,290.71. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.

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Key responsibilities include:

• Performing routine analytical testing as directed by protocols and work instructions
• Working a variety of shifts (including weekends and holidays)
• Requesting additional work to increase team productivity
• Preparing solutions, cleaning glassware, disposing of solid/liquid waste and other duties to help in the overall operations of the laboratory
• Training others on waste management
• Alerting lab leadership of issues or discrepancies involving sample integrity, supply inventory, safety concerns, or analysis irregularities
• Communicating troubleshooting opportunities in testing processes
• Conducting basic (operational) preventative maintenance according to work instructions

You will identify and communicate operational issues of laboratory instruments and equipment KPIs. You will understand and operate the Laboratory Information Management System (LIMS), Chromatography Data System (CDS) system, and other instrument specific computer systems. You will search various databases for test methods, specifications, and standards to locate information required to complete analyses. You will promptly and accurately record, calculate, and report analytical results. You will review analytical data and various LIMS reports. You will communicate and discuss any issues with team members and the supervisor. You will complete data entry for metrics and KPIs. You will identify process improvement ideas and communicate opportunities. You will assist in improving established procedures and implementing continuous improvement projects. You will communicate testing results to customers as required. You will act with customers in mind.

You will notify leads when supplies/consumables are at critical levels. You will observe good safety and housekeeping practices. You will participate in lab/site safety programs and cross-site initiatives. You will maintain knowledge of RCRA hazardous waste regulations, waste determinations, waste codes, and how to immediately communicate the discovery of spills and leaks.

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Your responsibilities will include driving down costs through automation, less TOIL and efficient use of Infrastructure, evaluating the SWIFT product and services from functional and non-functional perspective, and delivering change program as per the annual Book of Work. You will also be responsible for collecting resource and cost estimates, establishing baseline budgets, and securing approvals from the Program Steering Committee, tracking expenses against approved budgets and providing monthly progress reports to stakeholders, conducting revenue projections to support business cases, identifying cost savings, and optimizing resource allocation.

Additionally, you will be responsible for the budget management and reporting for SWIFT Alliance Gateway USA, identifying and managing risks, dependencies, and compliance requirements throughout the service lifecycle, ensuring all functional and regulatory standards are met. You will perform periodic risk assessments, enforce HSBC's Enterprise and Operational Risk Management Frameworks, and maintain robust control documentation.

You will participate in audits and implement all security and data privacy controls as per compliance standards, leading program governance forums, project kickoff meetings, and project status updates, and facilitating cross-team collaboration. You will define and execute a detailed communication plan, including escalation protocols and risk communication, maintaining strong working relationships with cross-functional teams, vendors, and resource managers, ensuring alignment with project goals.

This is a full-time position, Monday-Friday, 40 hours per week, with telecommuting permitted up to 100% from anywhere in the US.

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The primary responsibility of the Partner Manager (AI Boutiques) is to build and develop our ecosystem of AI-native boutiques, specialist SIs and consultancies. The Anthropic Alliances team's function is to extend and accelerate adoption of Claude and its developer platform by recruiting and developing a portfolio of consulting, services, technology and selling partners. This role focuses on partners who are building Claude-first practices,typically smaller, more agile firms with deep AI implementation expertise. These partners deliver proof points, train the talent pool, and drive adoption velocity in the mid-market to complement our developing GSI relationships.

Responsibilities:

• Be the face of Anthropic Alliances to our DACH/CEE emerging boutique partner ecosystem across AI-natives, specialist SIs and consultancies.
• Build and curate the partner portfolio to accelerate Claude adoption and service mid-market and enterprise customers.
• Identify, recruit, and onboard high-potential partners with genuine AI implementation capability.
• Partner with sales leaders to ensure business objectives are identified and met, with particular focus on deals where boutique agility and specialist expertise add value.
• Understand partners' businesses, their technical depth, and their target customer segments.
• Drive structure and rigour in joint business planning and active pipeline development.
• Provide and coordinate sales and technical enablement, ensuring partners function as a seamless extension of our direct sales and Applied AI teams.
• Coordinate with the GSI-focused Partner Manager to ensure complementary coverage and avoid duplication.
• Review customer needs and coverage gaps to identify where to focus prospecting and partner capability development.
• Monitor market and industry trends to identify emerging partners and new areas of specialisation.
• Develop and deliver regular pipeline, lead, and activity reports attributing partner value.
• Be the "voice of the partner" to internal teams (product, sales, leadership),surface implementation patterns, product feedback, and competitive intelligence from the practitioners closest to the technology.

You may be a good fit if you have:

• 5+ years of experience developing services partners, consulting partners, or specialist VARs in the AI, data, or enterprise software industry.
• Track record of building channel and partner motions from early stage and enabling partners who are themselves building new practices.
• Experience working with boutique consultancies and SIs; understanding of how smaller partners add value to complement GSIs.
• Experience managing an ecosystem across multiple countries, liaising with multiple distributed GTM teams.
• Demonstrated experience with technology products at an early stage of maturity, including APIs and platforms.
• Experience driving revenues across start-ups, digital native and mid-market.
• Very comfortable navigating a high degree of ambiguity and prioritizing work ruthlessly in an exceptionally fast-moving environment.
• Comfortable leveraging AI tooling to multiply impact and efficiency.
• Ability to work autonomously and in virtual teams.
• Willing and able to travel throughout the region.
• Fluent German. Other European languages are a plus.

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. Visa sponsorship: We do sponsor visas!

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact , advancing our long-term goals of steerable, trustworthy AI , rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and paid time off, and opportunities for growth and development.

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You will develop and execute financial strategies to support Scale growth objectives, including capital raising, strategic and financial planning, and budgeting. You will create internal executive reporting, including close, financial reporting, board, investor reporting, and other management presentations.

You will be a thought partner to all business leaders and help resolve competing business priorities and determine proper investment allocation by department and Business Unit. You will lead the preparation of financial analysis, business insights, and presentation materials for regular financial and business updates to the leadership team.

You will lead, grow, and develop a team of high-performing finance professionals. You will partner with accounting to support month-end close, flux review processes, and deliver high-quality financial reporting.

You will own and create financial models, including forecasting, budgeting, and cash burn analysis. You will determine the appropriate processes, methodologies, variables, and modeling techniques to develop and deliver forecasts. You will develop reports and monitor metrics for forecasting.

You will design, automate, and optimize flexible finance processes to meet the needs of a dynamic and fast-growing business environment. You will partner with cross-functional teams to develop and prioritize strategic initiatives that drive revenue growth, cost optimization, and operational efficiency.

You will own, refine financial systems roadmap in partnership with our Business Transformation team.

Ideal candidates will have a minimum of 4+ years of financial analysis experience working directly in Corporate Finance and Strategic Finance, or a minimum of 4 years working in Investment Banking, Private Equity, Hedge Funds, or Growth Equity Funds.

Deep understanding of B2B SaaS businesses, scaling a technology business, experience improving and streamlining processes, and developing solutions to operational inefficiencies are also required.

Strong knowledge of Google Suite, MS Office, expert Excel modeling skills, and Salesforce are necessary. Strong executive presence and interpersonal skills, ability to lead discussions with the Executive Team, demonstrated ability to lead and grow a high-functioning Finance team, and deliver quality results as a team leader are also required.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.

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This role is critical to securing the infrastructure that powers Anthropic's frontier AI systems across Europe , you'll bridge commercial negotiations with complex internal coordination across legal, finance, engineering, and network teams, and partner closely with our Compute Markets team who own the Europe market strategy and government relationships.

Responsibilities:

• Lead the RFP and commercial sourcing process for European data center deals, managing developer outreach, proposal evaluation, and competitive selection across multiple markets
• Negotiate term sheets and manage the LOI process, structuring commercial terms that meet Anthropic's technical and business requirements while maintaining strong developer partnerships
• Create the bridge from LOI to executed transaction, ensuring all commercial, technical, and legal requirements are satisfied for deal closure
• Serve as project manager for cross-functional stakeholder engagement , coordinating due diligence teams, internal and external legal counsel, network organization, platform engineers, and finance to ensure alignment prior to lease execution
• Act as the single point of contact for auxiliary organizations including networks, deployments, and government relations, providing regular updates on transaction progress and leasing status
• Develop and maintain transaction timelines, tracking critical-path items and proactively identifying risks that could impact deal closure
• Ensure all stakeholder requirements are captured and addressed in commercial agreements, translating technical and operational needs into contractual terms
• Manage complex digital infrastructure development activities to a construction-ready state, through a developer or directly
• Marry the right projects, capital stacks, and developers at the right stages
• Navigate country-specific permitting, grid connection, and regulatory requirements that vary significantly across European markets
• Document and refine transaction processes and playbooks to enable scalable deal execution as Anthropic expands its infrastructure footprint across the region
• Partner with the Compute Markets Manager to prioritize markets, sites, and counterparties, and feed deal learnings back into Europe market strategy

You may be a good fit if you:

• Have 10+ years of experience in transaction management, commercial real estate, data center leasing, or infrastructure procurement
• Possess a proven track record of managing complex, multi-stakeholder transactions from sourcing through execution
• Have strong negotiation skills with experience structuring term sheets, LOIs, and commercial agreements
• Excel at project management and can coordinate across legal, technical, finance, and operational teams simultaneously
• Have experience with RFP processes and competitive sourcing for large-scale infrastructure or real estate transactions
• Have experience working in or across European markets, with knowledge of the regional data center and development landscape , including established FLAP-D hubs and emerging markets like the Nordics and Southern Europe
• Are comfortable operating across multiple countries with different legal frameworks, languages, and business cultures
• Are highly organized with strong attention to detail while maintaining focus on strategic deal objectives
• Can operate effectively in fast-paced, ambiguous environments where processes are being built alongside execution
• Demonstrate exceptional communication skills and can coordinate effectively across time zones with US-based HQ teams and distributed European partners

It's a bonus if you:

• Have experience with data center or hyperscale infrastructure transactions specifically
• Come from the development side of the industry rather than traditional brokerage/leasing , you understand how DC development works and how value is created (yield-on-cost, cap rates, development fees)
• Understand technical requirements for AI/ML workloads including power density, cooling, and network connectivity
• Have worked with legal teams on complex lease negotiations or infrastructure agreements across multiple European jurisdictions
• Understand utility coordination, power procurement, or energy considerations in data center transactions, particularly in the European context (fragmented national power markets, grid connection queues, renewable PPAs, sustainability and efficiency regulations)
• Have familiarity with data sovereignty and regulatory considerations that influence European site selection
• Have relationships within the European data center developer, operator, and broker ecosystem
• Have a background in corporate development, strategic partnerships, or infrastructure investment
• Have experience in high-growth technology companies managing infrastructure expansion

Annual compensation range for this role is £225,000-£270,000 GBP.

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What you'll do at Figma:

• Help Figma grow and innovate by delivering strategic research and recommendations and materially influencing the vision and strategy for Figma Design
• Partner closely with product leaders to find opportunities, generate strategy, and define success
• Break down complex business challenges into clear research plans; lead the end to end research process and demonstrate strong storytelling skills to deliver significant impact to Figma’s businesses
• Harness your product mindset and storytelling chops to influence product roadmap
• Advocate for the role of Research as a strategic partner in the business process

Requirements:

• 7+ years of experience in UX research or user insights at a high growth B2B SaaS company
• Expertise in applying a variety of research methodologies, including both qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations
• Shown success in identifying assumptions that underpin key challenges, prioritizing the most critical assumptions, and creating right sized research approaches to test those critical assumptions
• A proven track record of gaining consensus from executive team members and cross disciplinary partners, going beyond mere research mechanics and findings to articulate a larger user story, and the “so what” to inspire action
• Experience conducting research on AI-powered features or working on teams exploring AI applications

Nice to have:

• 2+ years in product design, user centric product management, product development, and/or front end engineering
• A familiarity and depth of experience using Figma’s products

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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Your responsibilities will include developing trusted advisor relationships with customers, facilitating requirements gathering and process mapping, collaborating with engineers to translate customer requirements into Fin solution designs, monitoring Fin usage patterns to identify risks, recommending optimizations, and uncovering expansion opportunities.

You'll maintain deep product knowledge of Fin's fast-expanding capabilities, remain market aware of the fast-evolving AI-agent industry, lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer, prioritize competing demands to drive the highest-value outcomes across your customer portfolio, and be the Voice of the Customer internally, advocating for customers' needs and shaping our solutions strategy.

To succeed in this role, you'll need 4-7 years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles, experience with business process mapping, requirements analysis, and solution design, strong technical acumen and passion for AI/agent-building, ability to simplify and communicate complex problems clearly across audiences, strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact, demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers, self-motivation, adaptability, and curiosity, and a high level of self-efficacy.

We offer a competitive salary and meaningful equity, comprehensive medical, dental, and vision coverage, regular compensation reviews, unlimited access to Claude Code and best-in-class AI tools, flexible paid time off policy, paid Parental Leave Program, 401k plan & match, in-office bicycle storage, and fun events for Intercomrades, friends, and family!

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Location: Chicago, Illinois

As a Senior Customer Success Manager at Intercom, you will partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You will work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin , from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.

Responsibilities:

• Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors).

• Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms.

• Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy.

• Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities.

• Maintain deep product knowledge of Fin’s fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry.

• Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer.

• Prioritize competing demands to drive the highest-value outcomes across your customer portfolio.

• Be the Voice of the Customer internally, advocating for customers’ needs and shaping our solutions strategy.

What skills do I need?

• 4-7 years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles.

• Experience with business process mapping, requirements analysis, and solution design.

• Strong technical acumen and passion for AI/agent-building (coding not required).

• Ability to simplify and communicate complex problems clearly across audiences.

• Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact.

• Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers.

• Self-motivated, adaptable, and curious team player with a high level of self-efficacy.

Benefits

• Competitive salary and meaningful equity

• Comprehensive medical, dental, and vision coverage

• Regular compensation reviews - great work is rewarded!

• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.

• Flexible paid time off policy

• Paid Parental Leave Program

• 401k plan & match

• In-office bicycle storage

• Fun events for Intercomrades, friends, and family!

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You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services.

You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.

You will act as the primary point of contact for Cloudflare customers and will be 'the face of the business'.

You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions.

You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare.

You will own your book of business and will be responsible for delivering results on KPIs including revenue retention.

This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews.

To succeed, you will need to:

• Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs.

• Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction.

• Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions.

• Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives.

• Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention.

• Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes.

• Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution.

• Triage and manage inbound inquiries, gathering necessary detail for internal follow-up.

• Identify areas for improvement with internal processes.

Required skills, knowledge and experience:

• Strong communication skills in German and English (verbal and written)

• Bachelor's degree required, Master's degree is a plus

• 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management

• Strong understanding of computer networking, application and network security, and 'how the internet works'

• Strong relationship-building skills and experience working with high value enterprise-level customers.

• Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure

• Excellent interpersonal communication and presentation skills.

• Experience with customer negotiations and handling difficult customer conversations

• High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction.

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This is a full-time position based in Japan. The CS Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a CS Specialist, Premium Support, you will be responsible for providing end-to-end support to key members of our community, including but not limited to the Luxury segment.

You will primarily take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. CS Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed.

Complex case management: Provide the highest level of service to our community in each and every case - Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and directly through the phone - Take end-to-end ownership of all assigned cases: ensuring a complete final resolution (or settlement, final decision, etc) is reached based on workflows & management guidelines, fostering the relationship with our users along the way, and escalating accurately to other teams when appropriate - Demonstrate ownership mentality & good judgment as well as skill to question, adapt, and deviate from the workflow when needed only through management approval - Be highly receptive to feedback from Management and Quality, and quickly adopt behaviors to improve the quality of your work - Understands multiple perspectives on a topic or situation, and able to evaluate and present multiple options for addressing a problem - Can be brought to engage more with senior stakeholders and to collaborate cross-functionally, with help from management

Combining efficiency with bespoke quality: Provide personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention - Displays an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution - Proactively anticipate and identify opportunities to enhance the user experience, and with the support of management, offers tailored solutions and recommendations that go above and beyond their expectations, and ensuring a seamless and memorable experience throughout their interactions with Airbnb - Resolve user issues quickly and to a high level of mutual satisfaction, considering specific context and circumstances - Personalize communications to users, demonstrating the highest hospitality standards

Participating in your team’s improvement: Leverage your functional operational knowledge to proactively support the team success - Provide insights about community experience and continuous improvement opportunities to your Management - Help document ways of working, best practices, and the norms for your service(s) as requested by management - Provides technical/functional/SME to less experienced members of the team - Shares ideas to improve processes and ways of working - Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder engagement: You have gained the trust of internal & external stakeholders through effective relationship management and delivering results - Displays flexibility, openness and approachability when resolving issues - Understands key drivers of your function and how they relate to one another, as well as the business impact of those metrics - You are on-call to handle emergency situations in the evenings & weekends

Your Expertise:

Your background & experience - 3+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts - Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. - Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. - Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs

Your skills & expertise - Very good verbal and written communication skills for providing exceptional customer service to guests/hosts & engage with stakeholders - Active listening skills to understand guest needs and provide personalized recommendations and assistance - Empathy and patience in dealing with customers, especially in high-pressure situations - Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time - Passion for delivering exceptional customer service and setting a high bar - Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively - Ability to adapt to new tasks and responsibilities as needed. - Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. - Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. - Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools - Language proficiency both English and Japanese

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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At Coinbase, our mission is to increase economic freedom in the world.

We're seeking a Senior Accountant to join our UK Finance team.

As a Senior Accountant, you'll own daily finance operations and have input and review to sharpen forecasts, model scenarios, and turn raw data into crisp, board-ready insights.

You'll play a pivotal role in scaling Coinbase’s presence in the UK and wider EMEA region through new licence applications, new product launches, and governance.

This is a high-impact position designed for a versatile finance professional who can navigate the complexities of a regulated fintech environment while driving long-term efficiency through automation.

Responsibilities:

• Ensure compliance with internal controls, policies, and procedures over platform accounting activities

• Collaborate with cross-functional partners to operationalize new areas of the business to facilitate streamlined accounting transactions as assigned

• Analyze data against business drivers to identify trends / issues

• Provide support for internal and external audits related to specific areas of responsibility

• Maintain up-to-date process documentation and procedures as assigned

• Contribute to automation and efficiency initiatives to streamline reconciliations

• Assist on preparation and/or review of month-end and quarter-end close, own UK IFRS books of accounts and reconciliations, maintain major accounting policies, and adjust financial statements as required.

• Oversee the monthly US GAAP to local IFRS accounting adjustments.

• Supporting regulatory reporting requirements.

• Monitor and oversee outsourced finance services, ensuring performance meets agreed SLAs/KPIs.

• Supporting the Global finance function as part of the month end close cycle.

• Support ad hoc financial information requests from the UK Head of Finance and other stakeholders as required.

Requirements:

• 5+ years working in public accounting or in the fintech/financial services industries preferred.

• Experience working in a regulated environment.

• BA/BS in Accounting or related field, or ACCA/ACA preferred.

• Basic knowledge/understanding of payment systems and cash reconciliation processes at a large financial institution.

• Basic knowledge of blockchain technology and the crypto economy.

• Possess excellent analytical skills business partnering, problem solving, and prioritization skills.

• Able to work well in a dynamic environment and be able to recommend and implement process improvements.

• Excellent communication skills, both written and verbal.

• Strong work ethic and team player.

AI Requirements:

• Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality.

Nice to haves:

• Experience working in Netsuite, FloQast, and G-Suite.

• Basic knowledge of SQL and experience working with Snowflake, Looker, or similar analytics tools.

• Basic knowledge of Client Asset Safeguarding.

Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision).

Annual base salary range (excluding equity and bonus):

£76,500-£85,000 GBP

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

As a member of the Traffic Management team, you will build and extend various traffic management and supporting systems. You will work closely with Network Engineering, Product Engineering, Network Strategy, and other teams to collaborate on ambitious initiatives to make the best use of Cloudflare’s global network.

Responsibilities

• Build and extend various traffic management and supporting systems
• Work closely with Network Engineering, Product Engineering, Network Strategy, and other teams
• Participate in all stages of the software development lifecycle
• Work with a wide range of technologies and programming languages
• Use AI-powered tools and systems as part of your daily workflow

Requirements

• Minimum of 6 years of engineering experience with networking and/or distributed systems
• Systems-level programming experience in Go, Python, Rust, C, or C++
• Strong knowledge of networking protocols in Layers 3 and 4 of the OSI Model
• Knowledge of HTTP, TLS, and CDN networks
• Experience in implementing secure and highly-available distributed systems
• Strong ability to debug issues in complex systems
• Strong collaboration and communication skills across teams and functions
• Experience participating in an on-call rotation
• Willingness to adopt and integrate AI tools and systems into your engineering workflow

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

This is a critical role where you will be responsible for ensuring the success of Cloudflare's customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services.

Our mission is to deliver great customer outcomes and also growth of adoption and utilization of Cloudflare solutions. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.

Responsibilities

• Be a Trusted Advisor to your customers,
• Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion,
• Develop and maintain long-term relationships with stakeholders in your account portfolio,
• Work cross-functionally with Product, Engineering, Systems Reliability Engineering, Marketing and other teams to resolve customer business issues and work towards their stated goals,
• Manage customer feedback and product needs by providing feature requests to internal partner teams,
• Able to demonstrate how your customer engagement directly impacts their growth and adoption of Cloudflare Solutions and Services,
• Expected up to 50% travel for customer visits.

Requirements

• Bachelor's degree and/or other professional qualification,
• 3+ years of experience in a Customer Success/Account Management role,
• Understanding of SAAS/SASE/Cloud Applications landscape,
• Strong understanding of or willing to learn about computer networking and 'how the internet works' with network security a plus,
• Experience in cloud security and/or performance industries preferred,
• Experience with project management, account portfolio planning, Cloud implementation and prioritization,
• Ability to prioritize, multi-task, and perform effectively under pressure,
• Strong interpersonal communication skills (verbal, written and video call) as well as organizational skills,
• Track record of successful planning and execution of Executive Business Reviews,
• Commercial acumen and awareness to drive successful outcomes.

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At Cloudflare, we're on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

This is a critical role where you will be responsible for ensuring the success of Cloudflare's customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services.

Our mission is to deliver great customer outcomes and also growth of adoption and utilization of Cloudflare solutions. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.

Responsibilities

• Be a Trusted Advisor to your customers
• Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion
• Develop and maintain long-term relationships with stakeholders in your account portfolio
• Work cross-functionally with Product, Engineering, Systems Reliability Engineering, Marketing and other teams to resolve customer business issues and work towards their stated goals
• Manage customer feedback and product needs by providing feature requests to internal partner teams
• Able to demonstrate how your customer engagement directly impacts their growth and adoption of Cloudflare Solutions and Services

Additional responsibilities will include:

• Up to 50% travel for customer visits

Requirements

• Bachelor's degree and/or other professional qualification
• 3+ years of experience in a Customer Success/Account Management role
• Understanding of SAAS/SASE/Cloud Applications landscape
• Strong understanding of or willing to learn about computer networking and 'how the internet works' with network security a plus
• Experience in cloud security and/or performance industries preferred
• Experience with project management, account portfolio planning, Cloud implementation and prioritization
• Ability to prioritize, multi-task, and perform effectively under pressure
• Strong interpersonal communication skills (verbal, written and video call) as well as organizational skills
• Track record of successful planning and execution of Executive Business Reviews
• Commercial acumen and awareness to drive successful outcomes

Benefits

• Compensation may be adjusted depending on work location
• This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan
• The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan
• Equity
• This role is eligible to participate in Cloudflare's equity plan
• Benefits
• Cloudflare offers a complete package of benefits and programs to support you and your family
• Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!
• The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
• Health & Welfare Benefits
• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance
• Financial Benefits
• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan
• Time Off
• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and

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The nature of our business means you'll spend significant time helping customers who've already adopted Temporal unlock more value by expanding into additional use cases, teams, and workloads. This is a high-velocity, technically deep role.

You'll partner with developers, architects, and engineering leaders at fast-moving companies to help them understand how Temporal fits into their existing architecture and prove out value through hands-on technical work.

You'll be working in a consumption model where usage grows over time, which means building strong technical relationships and staying engaged with accounts as they scale.

As an early member of a growing team, you should be comfortable with ambiguity, frequent context switching, and creating leverage through reusable assets that help the broader team move faster.

Must reside in San Francisco, CA

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At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.

With teams in Denver, San Francisco, and New York, we support more than 400,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) , because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

Gusto is scaling our AI-powered risk function to support a complex, multi-entity business operating in highly regulated environments. As the Enterprise Risk Management Lead, you will own and operate Gusto's Enterprise Risk and Third Party Risk Management programs , built AI-first, designed to scale, and built to enable the business to move fast without breaking things.

This is a People Empowerer (manager) role. You balance hands-on program leadership with managing and developing a team of compliance professionals. You navigate the tension between "doing the work" and "leading the work" , contributing directly to complex, high-impact programs while ensuring your team delivers with excellence.

You are a change agent who influences how automated risk management gets done at Gusto, models AI-enabled ways of working, and helps others grow their own capabilities in the process.

You will champion the adoption of AI, machine learning, and process automation across risk monitoring, control testing, incident management, and reporting , and you will partner with Product, Data Science, and Engineering to make it explainable, adopted, compliant, and scalable.

Here’s what you’ll do day-to-day:

You manage initiatives that are complex in both scope and impact, influencing the strategic direction of Gusto's compliance risk management framework.

You apply a deep understanding of the regulatory landscape and how it intersects with Gusto's business model to proactively design and lead cross-functional risk programs.

You translate complex risk topics into clear, actionable guidance that senior leaders can immediately understand and operationalize.

You lead cross-functional working groups, align divergent perspectives, and drive cohesive progress toward shared goals , with minimal oversight.

As a PE, you balance individual risk and compliance contribution with team leadership.

You manage operations, professional development, resource allocation, and performance , while staying close enough to the work to be a credible, hands-on partner to your team and stakeholders.

You model responsible AI use, and act as a source of knowledge and mentorship , supporting your team's AI journey and helping others apply it responsibly and effectively.

AI-Enabled Risk Operations, Innovation & Transformation

This is how you and your team operate , not a side project.

• Champion the adoption of AI, machine learning, process automation, and advanced analytics to improve risk monitoring, control testing, and reporting across ERM, TPRM, and broader compliance functions

• Lead the integration of AI and automation into every phase of the risk lifecycle: vendor assessments, document ingestion and analysis, continuous monitoring and alerting, risk scoring, prioritization, and trend analysis

• Build intelligent risk monitoring and evaluation systems , including auto-tagging for risk issues, audit requests, and regulatory changes , that improve real-time visibility and eliminate manual effort across the enterprise risk portfolio

• Drive the digitalization of risk tools including RCSAs, KRIs, incident reporting, and audit tracking , transforming periodic, reactive processes into continuous intelligence systems with live leading and lagging indicators that enable real-time decision-making

• Partner with Product, Data Science, and Engineering to define requirements for AI-driven workflows, decisioning engines, and dashboards , ensuring explainability, auditability, and regulatory defensibility of all AI-enabled risk decisions

• Design and build intelligent dashboards and reporting tools that deliver real-time risk visibility and decision-quality insights to senior leadership and cross-functional stakeholders

• Design AI workflows with appropriate validation loops, human-in-the-loop checkpoints, and guardrails , ensuring outputs are reliable, governable, and meet regulatory standards before being used to frame risks, recommendations, or decisions

• Stay current on AI advancements and emerging technologies and proactively integrate new capabilities into team operations to increase velocity and scale

• Model responsible AI use , supporting ICs in their AI journeys and fostering a culture of intentional experimentation, accountability, and continuous improvement

Enterprise Risk Management

• Design, implement, and continuously improve Gusto's ERM framework, ensuring alignment with best practices and Gusto's stage of growth and strategic priorities across all entities

• Define and maintain Gusto's enterprise risk taxonomy, risk appetite statement, and key risk indicators spanning operational, regulatory, technology, financial, and reputational risk domains

• Lead Gusto's Enterprise Risk Management process , driving integration of risk practices across business functions, promoting a proactive risk culture, and ensuring incident management, root cause analysis, and lessons learned are systematically captured in an automated, AI forward way.

• Apply AI-assisted insights to enterprise risk datasets to surface systemic patterns, validate assumptions, prioritize risks, and deliver proactive, data-driven advisory to senior leadership

• Monitor the regulatory landscape (OCC, FDIC, CFPB, SEC, FINRA, GDPR, NIST, ISO, SOC) and leverage AI to proactively incorporate changes before they become compliance gaps

• Act as a key advisor to senior compliance leadership , translating complex risk findings into clear, actionable recommendations with minimal oversight

Third Party Risk Management (TPRM)

• Design, implement, and independently manage a high-impact, AI-first TPRM program with clear milestones, progress tracking, and measurable outcomes across all Gusto entities

• Manage the full third-party risk lifecycle , onboarding and risk profiling, periodic assessments, issue management, corrective action tracking, and offboarding , across suppliers, product partners, contractors, service providers, and cloud service providers , and do so in an AI and automated way.

• Maintain a centralized, authoritative vendor risk inventory and risk register, ensuring real-time visibility into Gusto's third-party risk posture

• Conduct periodic AI-driven audits and reviews of third-party compliance with contractual obligations and regulatory standards, identifying patterns that inform continuous program improvement

• Serve as the central orchestrator across Compliance, Security, Legal, Procurement, IT, and GRC for proactive and reactive third-party incident management

• Own Gusto's TPRM policy and maintain comprehensive documentation , risk assessments, audit findings, corrective actions , ensuring full accountability and traceability

People Leadership & Team Development

• Balance individual compliance contribution with team leadership , managing operations, professional development, resource allocation, and performance while staying close to the work

• Coach and develop ICs toward next

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Responsibilities:

• Lead and mentor a team of Facilities Operations Technicians, fostering a culture of excellence, collaboration, and continuous improvement.
• Oversee maintenance, monitoring, and troubleshooting of data center infrastructure, including HVAC, power distribution, and backup systems.
• Develop, implement, and optimize preventive maintenance schedules, equipment calibration, and system performance monitoring.
• Create and enforce standard operating procedures (SOPs) to ensure operational consistency and efficiency.
• Ensure compliance with safety regulations and industry standards.
• Collaborate with engineering and procurement teams to streamline equipment intake, installation, and maintenance processes.
• Utilize internal applications for inventory and asset management, ensuring accurate tracking and reporting.
• Manage critical equipment maintenance and repairs, ensuring timely resolution and detailed documentation.
• Partner with cross-functional teams to support seamless data center operations.
• Lead initiatives to enhance operational efficiency and minimize downtime.
• Provide on-call support and respond promptly to critical facilities incidents.

Basic Qualifications:

• Bachelor’s degree in Mechanical, Electrical, or a related engineering field (relevant experience may substitute for degree).
• 8+ years of experience managing critical facilities systems, including power, cooling, and environmental controls.
• In-depth knowledge of electrical, mechanical, and HVAC systems in data centers.
• 8+ years of experience troubleshooting and maintaining critical facilities infrastructure.
• Proficiency with building management systems (BMS) and environmental monitoring tools.
• 5+ years of experience in inventory management, including ordering, receiving, and maintaining facilities equipment.
• Proven leadership experience in critical facilities or technical operations environments.
• Demonstrated ability to lead facilities infrastructure projects.
• Proficiency with hand tools and power tools.
• Strong prioritization and time management skills.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Must pass pre-employment and annual post-employment background checks.
• Physical Requirements:
• Ability to lift up to 35 lbs. unassisted.
• Comfortable working at heights up to 50 feet with appropriate safety gear.
• Ability to work in environments with exposure to noise.
• Physical dexterity to perform job functions in confined spaces.
• Availability to work evenings and weekends based on site operational needs; flexibility is required.
• Valid driver’s license.

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A typical day for this role will involve building deep expertise on Airbnb in your market/region through user research, marketplace data, and an understanding of the competitive landscape. You will work with other functional leaders in your market/region to articulate the product vision, strategy, and roadmap for Airbnb products and new businesses. You will implement best-in-class product development and management practices, maintain and articulate a product feature and roadmap prioritization plan in collaboration with local teams, and advocate for and execute new products that deliver impact for our business and users.

As the Product Manager based in our EMEA region, you will report to the Product Marketing Director for International Markets. You will be responsible for the success of Airbnb products throughout their life cycle , from concept to release. You will be the voice of our products for the market in your region and love the journey from taking a product from idea to reality.

This role is based either in London or Paris (or within easy commuting distance of these cities). The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands. The base pay range shown below is annualized, is subject to change, and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

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Responsibilities:

• In partnership with the VP of International Marketing, develop and execute Cresta's APAC marketing strategy aligned to both regional pipeline and CARR goals and global marketing priorities
• Translate global campaigns and product launches into effective regional execution plans
• Own and deliver the regional marketing plan across field events, ABM, digital programmes, executive engagement, and sponsorships
• Partner closely with APAC Sales to drive pipeline creation and acceleration
• Act as the primary bridge between APAC Sales and Global Marketing
• Provide regional insights to inform global messaging, campaigns, and roadmap decisions
• Track, measure, and report on marketing contribution to pipeline and revenue in alignment with global KPIs

Qualifications:

• Bachelor's degree in Marketing, Business Administration, a related technical field or equivalent practical experience
• 5+ years of B2B SaaS marketing experience
• Proven success leading APAC or regional marketing programmes
• Experience operating within a global marketing organisation
• Strong enterprise field marketing and ABM experience
• Demonstrated impact on pipeline and revenue growth
• Ability to balance regional nuance with global brand consistency
• Excellent cross-functional collaboration skills
• Strong executive communication and presentation skills
• Comfortable operating autonomously in high-growth environments

Perks & Benefits:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Paid parental leave for all new parents welcoming a new child
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• 20 days of vacation time to promote a healthy work-life blend

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

Our network protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

The Customer Success Team works closely across all of the Cloudflare Team particularly with Account Executives, Business Development Representatives, Solution Engineers, Product and Sales Operations to help our customers adopt Cloudflare and create great Internet-enabled experiences.

Responsibilities

This is a critical role where you will be responsible for ensuring the success of Cloudflare’s customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer’s satisfaction with Cloudflare’s services.

Our mission is to deliver great customer outcomes and also growth of adoption and utilization of Cloudflare solutions. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.

You are ultimately responsible for the retention and growth of your book of business; this is driven through demonstrating the value the products and services provide to the customer’s business via quarterly reviews and understanding what next and at what time based upon your customers needs and goals.

Additional responsibilities will include:

• Be a Trusted Advisor to your customers,
• Work with your account teams to plan and execute long term Success Plans with our largest customers to facilitate retention and growth via product and new business unit expansion,
• Develop and maintain long-term relationships with stakeholders in your account portfolio,
• Work cross-functionally with Product, Engineering, Systems Reliability Engineering, Marketing and other teams to resolve customer business issues and work towards their stated goals,
• Manage customer feedback and product needs by providing feature requests to internal partner teams,
• Able to demonstrate how your customer engagement directly impacts their growth and adoption of Cloudflare Solutions and Services,
• Expected up to 50% travel for customer visits.

Requirements

• Bachelor's degree and / or other professional qualification,
• 3+ years of experience in a Customer Success/Account Management role,
• Understanding of SAAS / SASE / Cloud Applications landscape,
• Strong understanding of or willing to learn about computer networking and “how the internet works” with network security a plus,
• Experience in cloud security and/or performance industries preferred,
• Experience with project management, account portfolio planning, Cloud implementation and prioritization,
• Ability to prioritize, multi-task, and perform effectively under pressure,
• Strong interpersonal communication skills (verbal, written and video call) as well as organizational skills,
• Track record of successful planning and execution of Executive Business Reviews,
• Commercial acumen and awareness to drive successful outcomes.

Compensation

This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.

For New York City based hires: Estimated annual salary of $111,000.00 to $153,000.00

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Responsibilities: We are looking for a Network Engineer to join our team (5+yrs). Cloudflare is building one of the largest, most resilient networks that spans over 335 cities spread across all regions and we plan to continue our expansion at a rapid pace. You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month. This position will be responsible for:

• Technical operation and engineering of the Cloudflare network, including the provisioning and management of the network hardware and software,
• Day to day network operations and monitoring, working closely with internal teams such as System Reliability Engineering, Infrastructure Engineering and Customer Support teams,
• Creating and maintaining documentation, SOP’s, knowledge base,
• Interacting with our network peers to assist with their inquiries, and subsequently provide meaningful data on performance degradation.

Requirements:

• Capable of learning new technologies / systems / features under guidance of mentors,
• Proficient in multiple network vendor operating systems , Associate level network certification(s) (JNCIA , CCNA , etc) or higher,
• Understanding of BGP, Knowledge of the OSI-model and experience isolating network, hardware and software issues,
• Experience writing scripts in Bash, Python, or other scripting language,
• Experience in working as part of a team in a customer-facing role,
• Ability to prioritise when faced with high pressure scenarios.

Bonus Points but not required:

• Understanding of anycast routing,
• Good working knowledge of Junos, IOS-XR,NX-OS, EOS and SONIC,
• Experience writing network configuration and design documentation,
• Experience solving problems through automation,
• Experience with optical transport technologies such as CWDM/DWDM,
• Linux system administration,
• Multilingual.

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Your key responsibilities will include: Painting the vision of the Figma Platform and guiding customers in realizing the value through discovery, product demonstrations, and presentations. Supporting the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to prospective customers (pre-sales) and existing customers (post-sales). Leading the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity, and enterprise questions. Collaborating with Product and Support to identify opportunities for enhancing account security through new product features and influencing the product roadmap. Collaborating with amazing Figmates to hone your craft and execute daily.

We are looking for fantastic life-long learners who can operate with autonomy. If you have: Excellent communication skills to a variety of audiences with written and spoken fluency in Portuguese, Spanish, and English. 4+ years of sales engineering or solution consulting experience in a SaaS organization. Demonstrated ability to adapt to new technologies and learn quickly. Ability to prioritize competing demands from customers and balance their needs against those of the business. Experience guiding developers on how to integrate SaaS product APIs into their technology stacks.

While not required, it's an added plus if you also have: Experience using or working with Figma, or other UX/UI experience. You embody our values and can thrive in a constantly evolving and growing environment. Consistent track record of adapting to new technologies and learning quickly. Front-end development and developer lifecycle experience.

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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As a senior member of the team, you will champion modern, AI-enhanced quality practices and help build a culture where continuous improvement, automation-first thinking, and data-driven decisions are embedded at every stage of product development. This is a hybrid position in Mountain View (Headquarters) and will require in-office work 2 days a week.

The base salary range for this full-time position is $210,000 to $257,000, plus equity and benefits. Our salary ranges are determined by role, level, and location. EarnIn provides excellent benefits for our employees, including healthcare, internet/cell phone reimbursement, and a learning and development stipend.

Quality Engineering & Test

Own end-to-end quality across iOS and Android applications and their supporting backend services, ensuring high confidence in weekly (or faster) releases. Design and implement comprehensive test strategies covering:

• Native mobile applications (iOS & Android)
• Mobile-to-backend integrations (REST APIs, auth flows, event-driven systems)
• Microservices and distributed systems
• Critical web workflows that intersect with mobile journeys
• Device, OS, browser, and network variability
• App lifecycle events, offline behavior, retries, and edge cases

Ensure critical user journeys are validated across mobile UI → API → backend → web touchpoints, preventing production escapes in high-impact flows. Partner with engineering teams to embed quality gates into the mobile release lifecycle, including pre-merge validation, release candidate verification, and post-deploy smoke testing.

Drive improvements in testability by introducing better logging, API contracts, observability hooks, feature flags, and deterministic state management. Establish meaningful quality metrics (crash analytics, defect trends, flaky tests, API reliability, release risk scoring) and surface actionable insights to engineering stakeholders.

Champion shift-left quality by influencing design reviews, API schema discussions, and acceptance criteria early in development.

AI-Driven Quality and Automation

Leverage AI to enhance mobile, backend, and web testing effectiveness, including:

• AI-assisted test case and test data generation
• Intelligent regression suite prioritization based on code changes
• Predictive defect detection and risk-based testing
• Flaky test detection and automated stabilization insights

Integrate AI-powered log intelligence, crash clustering, and anomaly detection into quality workflows. Continuously evaluate and experiment with AI-driven QA tools to increase coverage, reduce maintenance overhead, and accelerate release cycles.

Contribute to building an AI-augmented quality ecosystem that improves speed without compromising reliability.

Automation Excellence

Design, build, and scale robust automation frameworks using:

• XCUITest, Espresso, Appium (mobile automation)
• Playwright (web and mobile web validation)
• REST Assured or similar tools for API and service validation

Ensure frameworks are modular, maintainable, and optimized for scale across multiple teams. Integrate automated validation into CI/CD pipelines (Jenkins, GitHub Actions, etc.) to enable:

• Pre-merge quality gates
• Parallelized execution
• Environment-aware test runs
• Post-deployment smoke and regression coverage

Build developer-friendly tooling that enables:

• Self-service test execution
• Real-time reporting and dashboards
• Faster debugging and failure triage
• Scalable test data and environment management

Continuously reduce flakiness, improve signal quality, and optimize execution time across mobile and backend suites.

Performance, Scalability & Reliability

Design and execute performance validation across:

• Mobile app startup time and responsiveness
• API latency, throughput, and reliability
• Backend load and stress conditions
• Web performance for critical flows

Partner with engineering teams to analyze production logs, crash reports, browser telemetry, and service metrics. Lead root-cause analysis of complex cross-layer defects spanning mobile UI, APIs, backend services, and web surfaces.

Ensure reliability validation is embedded directly into release workflows.

Cross-Functional Collaboration and Leadership

Collaborate closely with mobile engineers, backend developers, web engineers, product managers, DevOps teams, and release managers to define clear, testable requirements and release criteria. Actively participate in sprint grooming, planning, stand-ups, and retrospectives.

Influence best practices around mobile-first design, API contracts, and release readiness. Support mobile app release activities, including release candidate validation, go/no-go recommendations, and post-release monitoring.

Mentor junior QA engineers and contribute to raising the technical bar in automation and cross-platform validation. Work effectively with globally distributed teams to coordinate testing across time zones.

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This is a strategic leadership role with regional scope, focused on professional services sales, forecast accuracy, team development, and stronger alignment across go-to-market teams. You'll report through the Professional Services organization and play a key role in shaping how GitLab supports enterprise and commercial customers adopting our AI-powered DevSecOps platform.

In your first year, you'll help strengthen forecasting discipline, improve opportunity distribution and proposal quality, and create more consistent practices for discovery, scoping, estimation, and statement of work development.

Responsibilities

• Manage a team of Engagement Managers responsible for consultative Professional Services selling across your region.
• Manage regional Professional Services bookings accountability and maintain a timely, accurate weekly forecast.
• Coach team members on pipeline generation, opportunity prioritization, customer discovery, scoping, estimation, statement of work creation, negotiation, and closing.
• Work with Sales Leadership and Customer Success leaders to align territory priorities, forecast updates, and services strategy.
• Distribute customer opportunities across the team to support balanced geographic or segment coverage.
• Develop strategic proposals that align the Engagement Manager team with Sales and Customer Success organizations.
• Partner with Professional Services Delivery, Ecosystem Partners, and Product teams to define common estimation patterns and proposal standards.
• Improve the Professional Services sales process, including proactive services positioning, scalable offerings, and more consistent selling practices.

Requirements

• Experience managing, guiding, or delivering work in Professional Services or Customer Success environments.
• Experience supporting Professional Services sales, including consultative selling and customer-facing solution discussions.
• Ability to work effectively with Account Executives and other go-to-market partners during the sales process.
• Knowledge of subscription-based business models across SaaS and on-premises offerings.
• Capability to coach teams through complex negotiations, prioritization decisions, and structured deal execution.
• Comfort using GitLab in day-to-day work and staying current with product releases and feature updates.
• Skill in guiding distributed teams through clear communication, accountability, and asynchronous collaboration.
• Openness to candidates with transferable experience from related services, customer-facing, or revenue-focused leadership roles.

About the Team

We are part of GitLab's Professional Services organization and support customers by shaping services engagements that help them adopt GitLab effectively and realize value sooner. In this role, you'll manage Engagement Managers who work as a sales overlay across regions, partnering with Sales, Customer Success, Delivery, Product, and partners in an asynchronous, all-remote environment.

Our work centers on building scalable services selling practices, improving proposal quality and consistency, and aligning regional execution with broader Professional Services strategy.

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You will serve as a senior leader responsible for developing and evolving field marketing programmes that influence every stage of the customer journey. Partnering closely with regional sales leadership and global marketing teams, you will align Databricks' brand and demand generation motion with business objectives to accelerate growth in the UKI region.

You will define and own the integrated marketing strategy for UK & Ireland, aligning to sales priorities, regional business goals, and ROI metrics. You will lead the development of pipeline-driving campaigns, regional demand generation initiatives, and experiential programmes that strengthen customer engagement and accelerate deal velocity.

You will partner cross-functionally with sales, partner, and global marketing teams to create cohesive go-to-market plans, ensuring alignment across regional plays and corporate initiatives. You will establish scalable best practices for field marketing excellence across EMEA while tailoring strategies to the UKI market's unique dynamics.

You will oversee and optimise the regional marketing budget, ensuring effective investment and measurable business impact. You will drive continuous performance analysis through data insights, dashboards, and marketing attribution models; communicate results regularly to senior stakeholders.

You will champion innovation in event design, digital engagement, and account-based marketing to reach and convert high-value audiences. You will build, lead, and mentor a high-performing, diverse marketing team,developing talent through empowerment, feedback, and professional growth initiatives.

To be successful in this role, you will need 12+ years of experience in B2B marketing, with significant tenure in field or regional marketing leadership roles across the UKI market. You will have proven success leading marketing strategies that drive substantial pipeline and revenue growth in enterprise technology or SaaS businesses.

You will have demonstrated ability to partner effectively with senior sales leadership and global marketing stakeholders to create shared goals and strategies. You will have a track record of managing large-scale budgets and measuring marketing ROI through advanced data analytics.

You will have expertise in designing scalable regional programmes, integrating offline and digital experiences, and implementing ABM strategies. You will be a strategic thinker with strong operational execution skills and experience leading teams through transformation and growth.

You will have excellent communication, stakeholder management, and inspirational leadership capabilities. You will be proficient with Salesforce (SFDC), Marketo, and data/analytics tools for campaign measurement and optimisation.

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Your goal is to help customers be successful and derive the most value possible from their Cloudflare investment. As a CSE, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have natural curiosity and desire to identify root causes of unique problems and find the most elegant and efficient solutions.

Fundamentally, you are enamored with how the internet works. You will work closely with the Customer Success Manager (CSM) as well as every other team at Cloudflare, from Sales and Product to Engineering and Customer Support.

Responsibilities:

• Serve as a trusted technical advisor, help expand existing business, and ensure the success of our customers

• Be part of a regional team and work closely with CSMs supporting the regional book of business

• From a technical perspective, as part of the account team and your primary responsibilities, deliver a timely and organized onboarding for customers, ensure customers see the full value in Cloudflare's products, and advise on technical best practices

• Ensure customer retention and expansion through relationship building and participation in periodic account reviews to contribute your expertise on technical topics

• Provide customers with clear proactive technical guidance and expertise across all our products

• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations

• Proactively identify opportunities for expansion for existing customers

• Promote retention by capturing and communicating gaps in product or features

• Contribute towards the success of the CSE organization through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices

• The role requires 20-50% travel to attend meetings with customers, attend conferences, and other industry events, and to collaborate with your Cloudflare teammates

Experiences might include a combination of the skills below:

• 5+ years of prior post-sales customer relationship management

• Deep understanding of how the internet works and the desire to expand that knowledge. For example:

• Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP

• Reverse and forward proxies and the applications of both

• Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust

• Performance aspects of an internet property, such as Speed, Latency, Caching, Video Streaming, HTTP/2, TLSv1.3

• Enjoying the adventure of troubleshooting and solving technical problems

• Understanding why Cloudflare plays an increasingly important role on today’s internet

• Ability to proactively identify and solve problems, then build sustainable solutions to prevent recurrence

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills

• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our CSEs are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.

• Ability to manage a project, work to deadlines, and prioritize between competing demands

Bonus!

• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2

XML job scraping automation by YubHub

As a Data Scientist lead on the GeminiApp team, you are a key partner and co-creator in our product strategy while managing a growing team. You will be instrumental in building a uniquely proactive and powerful assistant by ensuring our strategic decisions are grounded in data.

Key responsibilities include: Partner with PM, engineering, and UX leadership to develop data-driven product strategies across various areas of GeminiApp Translate ambiguous questions into well-defined problems, design experiments, and analyze large complex datasets for insights Develop and implement novel, goal-oriented metrics Build and deploy statistical/ML models to understand our users, enhance product capabilities and personalize user experience Communicate findings & recommendations to stakeholders, including executives Champion data-driven culture by feeding user engagement insights back into models Collaborate with the GenAI team on model quality and feature adoption Act as a technical leader for a global team, guiding junior members on complex analyses and upholding best practices to ensure high-quality, impactful work

We are looking for a bias for action and a relentless drive to build something great. You are a resourceful and creative problem-solver, able to find innovative solutions in a fast-paced and dynamic environment. You are comfortable with ambiguity and thrive on a challenge.

Strong business acumen and a strategic mindset. You have a proven ability to connect data-driven insights to business impact and can effectively translate business needs into data science problems.

Deep technical expertise. You have a strong foundation in statistical modeling, machine learning, and experimental design. You are proficient in SQL and have hands-on experience with a programming language like Python or R.

Exceptional communication and presentation skills. You can articulate complex technical concepts to both technical and non-technical audiences, including executive leadership. You are a compelling storyteller who can use data to influence decisions.

A collaborative and influential partner. You have a track record of successfully collaborating with and influencing cross-functional teams, particularly engineering and product management, to drive data-informed decisions. You are ready to work in an environment with a shared roadmap that holds multiple teams accountable for both model quality and feature adoption.

A commitment to user trust and privacy. You understand the importance of telling users what data is being used and why, and you are committed to providing users with granular, easy-to-understand controls over their personal information.

You must meet the following minimum qualifications to

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This is a foundational and transformational role at a pivotal moment for CoreWeave, as we scale our revenue operations infrastructure to support our trajectory as a newly public AI hyperscaler. Following our 2025 IPO and accelerated growth trajectory, we are in search of a world-class RevOps leader who can build enterprise-grade operational rigor while maintaining the Startup mindset, agility, and innovation that defines CoreWeave.

The ideal candidate will transform revenue operations from a supporting function into a strategic growth driver, creating the data foundation, process excellence, and operational insights that enable our sales, marketing, customer success, support, field engineering, and partner teams to execute at peak performance. As an AI-native company, we expect you will lead us into an AI-first strategy to create a next-generation AI-driven RevOps function to harness and implement innovation throughout our global field organization.

The successful candidate will be a proven revenue operations executive with deep expertise in scaling high-growth technology companies, building world-class revenue operations platforms, and partnering with sales leadership to drive measurable business outcomes. You will have demonstrated success implementing sophisticated revenue operations frameworks, leading large global teams, and establishing data-driven cultures that turn insights into action. Your experience spans the full revenue operations stack,from CRM architecture and sales automation to forecasting methodologies, territory optimization, compensation design, and revenue analytics.

This role uniquely combines strategic leadership with hands-on operational excellence. You will define CoreWeave's revenue operations strategy, build and lead a global team of revenue operations professionals, establish our RevOps technology stack and data architecture, create scalable processes that drive efficiency while maintaining growth, and deliver the analytics and insights that inform executive decision-making. You will be the operational partner to our Chief Revenue Officer and go-to-market leadership, ensuring we have the infrastructure, insights, and execution to achieve our ambitious revenue targets while maintaining the flexibility to adapt as markets and opportunities evolve.

Strategy & Vision Define and execute CoreWeave's global revenue operations strategy, establishing world-class operational rigor, process excellence, and data infrastructure that enables predictable, scalable revenue growth. Build comprehensive revenue operations capabilities spanning sales operations, sales strategy, sales enablement, revenue analytics, sales compensation, territory management, and forecasting,creating an integrated operational framework that drives efficiency and effectiveness across the entire revenue organization. Design and implement CoreWeave's revenue technology stack, selecting, integrating, and optimizing CRM, sales engagement, revenue intelligence, forecasting, compensation, and analytics platforms that create a single source of truth for revenue data and enable seamless execution. Leverage AI to fundamentally build a next-gen RevOps center of excellence. Lead ongoing integrations of acquisitions made by the company. Establish data-driven forecasting methodologies and revenue analytics frameworks that provide executive leadership with accurate, real-time visibility into pipeline health, revenue performance, and growth trajectories across segments, products, and geographies. Partner with CRO and go-to-market leadership to develop strategic territory plans, quota allocation models, capacity planning frameworks, and resource deployment strategies that optimize coverage, maximize revenue potential, and drive efficient growth. Design and implement sales compensation programs that align with corporate objectives, drive desired behaviors, and attract and retain top sales talent, including variable compensation structures, accelerators, SPIFs, and performance-based incentives. Establish robust revenue governance frameworks, including deal desk operations, pricing and discount approval workflows, contract review processes, SOX compliance, and commercial risk management that balance growth velocity with operational discipline. Create sophisticated revenue analytics and business intelligence capabilities, delivering executive dashboards, pipeline analytics, win/loss analysis, sales productivity metrics, and strategic insights that inform decision-making and drive continuous improvement. Drive operational excellence through continuous process optimization, automation of manual workflows, elimination of friction in revenue processes, and implementation of best practices that enable the sales organization to focus on selling. Recruit, develop, and lead a world-class global revenue operations organization, including sales operations, sales strategy, enablement, compensation, and analytics teams, building a high-performance culture of operational excellence and strategic partnership with the go-to-market organization. Serve as the strategic thought partner to the CRO and executive leadership team, providing data-driven insights, scenario modeling, and operational recommendations that inform strategic decisions on market expansion, product prioritization, and go-to-market investments.

Who You Are: Minimum 15+ years of progressive experience in revenue operations, sales operations, or sales leadership roles, with at least 8 years in senior revenue operations leadership positions. Proven track record building and scaling revenue operations functions in high-growth B2B technology companies, ideally with experience supporting organizations generating $500M+ in annual revenue. Demonstrated success implementing and optimizing enterprise CRM platforms (Salesforce expertise required), revenue intelligence tools, sales engagement platforms, and revenue analytics solutions at scale. Deep expertise in sales forecasting methodologies, pipeline management frameworks, revenue recognition principles, and financial planning processes that drive accurate revenue predictability. Extensive experience designing sales compensation plans, quota methodologies, territory models, and capacity planning frameworks for complex sales organizations with multiple segments and product lines. Strong background in data analytics, business intelligence, and revenue reporting, with ability to translate complex data into actionable insights and executive-ready presentations. Track record of building and leading high-performing global revenue operations teams, including experience managing teams across multiple geographies and time zones. Experience supporting enterprise sales.

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This is a full-time position based in Japan. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment.

A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below.

The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

Complex Case Management Provide the highest level of service to our community in each and every case, including handling the service’s most severe and urgent cases. Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools. Take end-to-end ownership of all assigned cases: ensuring a complete final resolution is reached based on workflows, management guidelines & your own assessment of the case situation. Become a subject matter expert in Airbnb policies and procedures. Explains and simplify complex information, provide appropriate context, and address complex questions with confidence. Ability to negotiate & mediate between Host & Guest in resolving the issues at hand on high-stake & high-value reservations. Proactively anticipate users expectations regarding case resolution and work towards the best outcome for all parties involved, thinking outside the box & constantly looking for compromises. Manage highly sensitive cases end to end that might include working cross functionally with Legal, Policy, other services, etc. Operate in full autonomy, making the decisions to follow or go outside of workflows to resolve our customers issues with the best outcome possible from both our community & business expectations

Combining Efficiency with Bespoke Quality Set the gold standard for performance for the service, providing consistently personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention. Acts consistently impeccably in handling of customer-facing casework, personalizing communications and demonstrating the highest hospitality standards. Drive cases to conclusion with a sense of urgency and without error, using strong judgment to make exceptions in ambiguous situations.

Participating in Your Team’s Improvement Leverage your functional operational knowledge to proactively lead the team to succeed. Provide insights about community experience and continuous improvement opportunities to your Management. Supports the simplification of complex processes and ways of working within the team. Supports Management on initiatives as assigned, such as to drive performance improvements, supporting management on consultations, acting as an SME, etc. Supports onboarding of new employees. Be a positive force in the team and help management drive & land changes with the least frictions possible. Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder Engagement You build and maintain strategic partnerships to achieve team or functional goals. Demonstrates a high degree of flexibility, approachability, and integrity when resolving sensitive/complex issues relying on management when in doubt. Write clearly and concisely, translating complex ideas to multiple audiences, and knowing which stakeholder needs to be consulted about what. Build & nurture relationships outside of your team. You are on-call to handle emergency situations in the evenings & weekends. Inspire a culture where quality is a core principle.

Your Expertise Your background & experience 5+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts. Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs.

Your Skills & Expertise World-class interpersonal and communication skills, both written and spoken, including conflict resolution. Active listening skills. Empathy and patience in dealing with customers, especially in high-pressure situations. Excellent organizational skills, including prioritization, multitasking, attention to detail, and meeting goals and commitments. Passion for delivering exceptional customer service and setting a high bar. Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively. Ability to adapt to new tasks and responsibilities as needed. Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. Experience engaging with executive-level stakeholders, and demonstrated ability to explain complex ideas simply and clearly. Able to assess risk accurately, understand level of urgency, exercise good judgment, and share the most pertinent information with stakeholders, including Executives. Advanced computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools. Language proficiency in both English and Japanese.

XML job scraping automation by YubHub

Key responsibilities include:

• Reporting to the job site during initial construction and reporting back to the engineering team as required.
• Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence.
• Rack and stack of data center network equipment.
• Maintaining Warehouse inventory and asset management using our internal application.
• Labelling and troubleshooting for fibre/optics cables.
• Power supply cabling, installation, troubleshooting and repair.
• Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation.
• Managing, responding and resolving of data center operations tickets used cross functionally within xAI via Jira.
• Creating and maintaining documentation of tasks and standard operating procedures.
• Receipt and decommissioning of data center hardware.
• Vendor returns for infrastructure under and out of warranty.
• Managing spare parts inventory within the data center.
• Defining, designing, and implementing network layouts and solutions within our data centers.

This position requires:

• A high school diploma or equivalency certificate.
• 5+ years of experience working with server, storage, compute and network hardware.
• 5+ years of experience troubleshooting and repairing servers and networking infrastructure.
• 5+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment.
• Physical requirements include working in tight quarters, lifting up to 35lbs unassisted, and working at elevated heights.

Preferred skills and experience include:

• Strong Linux skills.
• Experience being on-call and ability to respond to critical events as needed.
• Experience leading Data Center Infrastructure projects.
• Curious to always learn new things within the Data Center World.
• Excellent prioritization and time management skills.
• Able to work in a fast-paced environment.
• Detail Oriented.
• Oracle Experience.
• Inventory Management.
• 4+ years of experience in Structured Cabling Copper/Fibre.
• 4+ years of experience in Power and Cooling concepts inside the data center.

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Key responsibilities include: Processing shipping and receiving at the Santa Ana and/or Costa Mesa locations as needed Preparing finished stock for shipment by identifying, pulling, packing, crating, labeling, loading, and securing product Ensuring material movement across sites is accurately transacted for each move Completing cycle counts and conducting all warehouse activities with inventory accuracy as a top priority Maintaining inventory by identifying, labeling, and keeping materials and supplies in stock, recording location of inventory, and reporting shortages Operating forklifts, pallet jacks, and other machinery to move items, or signaling machine operators to move materials onto and off trucks and loading docks Couriering inventory as needed between Anduril's sites in Santa Ana & Costa Mesa Expediting the flow of material, parts, and assemblies within or between departments in accordance with production and shipping schedules

Requirements include: 2+ years as a warehouse associate or equivalent role Must be able to work 1st or 2nd shift and overtime as needed Valid driver's license Ability to be onsite, local to Santa Ana, CA or Costa Mesa, CA

Preferred qualifications include: 1+ years forklift experience and license Experience working in the defense/aerospace industry Familiarity with Enterprise Resource Planning (ERP) systems and/or other warehouse management and inventory control tooling Familiarity with Microsoft Office or equivalent office management tooling Familiarity with Inventory Management through lot/serial/batch tracking Experience packaging and handling hazardous shipments Excellent customer service skills Able to adapt in fast-paced environments Ability to flex as work shifts can be subject to change depending on the business need Ability to prioritize tasks efficiently and effectively Eligibility to obtain and maintain a U.S. clearance Active secret or top secret clearance within the last 5 years

US Hourly Range $23-$31 USD The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full-time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: Healthcare Benefits Income Protection Generous time off Family Planning & Parenting Support Mental Health Resources Professional Development Commuter Benefits Relocation Assistance Retirement Savings Plan

The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.

Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.

To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates. Please always verify communications: Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address. Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com. Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links. What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.

Data Privacy

XML job scraping automation by YubHub

This role combines technical depth, strategic thinking, and the autonomy to design workflows that will protect infrastructure driving the future of AI.

Key Responsibilities:

• Build and scale AI-powered triage workflows: evaluate tools (LLM integration, TINES orchestration), architect solutions, and deploy to production
• Drive intelligent, risk-based vulnerability prioritization while simultaneously training AI models,your assessments become the foundation for automation
• Influence automation priorities: recommend which areas of the vulnerability pipeline would most benefit from automation to improve team efficiency
• Design and implement automated detection-to-ticket pipelines: build workflows that generate vulnerability detections, test them, scale across the environment, and auto-create Jira tickets
• Execute remediation campaigns: build automated workflows for EOL product removal, vulnerable software upgrades, and OS migrations at scale
• Manage embargoed vendor disclosures from hardware partners, including embargo verification and zero-day response coordination
• Lead security incident investigations related to high-profile vulnerabilities, coordinating cross-functional response and impact assessment
• Participate in on-call rotation for rapid-response vulnerability analysis during active zero-day events or critical security incidents
• Partner with IT, Infrastructure, and Engineering teams to drive remediation efforts, enforce SLAs, and escalate blockers strategically
• Write daily operations reports documenting vulnerability trends, remediation velocity, and emerging threats for security leadership
• Drive process improvements and workflow automation to improve operational efficiency and reduce manual toil

Requirements:

• 7+ years of relevant experience with demonstrated impact in vulnerability management, application security, platform security, or cloud security engineering
• Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent practical experience
• Proven hands-on experience building security automation (SOAR workflows, detection pipelines, or vulnerability prioritization frameworks)
• Deep subject matter expertise with vulnerability management best practices: CVSS, EPSS, CISA KEV, exploit intelligence, and compensating controls
• Strong development background with proficiency in Python, Go, or similar languages for building production-grade security tools
• Experience with modern vulnerability management tooling such as Wiz, Semgrep, Rapid7, or similar platforms
• Demonstrated ability to partner with cross-functional teams (IT, SRE, Engineering) to drive remediation without formal authority
• Strong familiarity with common security vulnerabilities and the ability to judge their severity and business impact

Preferred Qualifications:

• Practical experience building AI/ML-powered security workflows (LLM integration, automated triage, human-in-the-loop validation)
• Experience managing hardware security vulnerabilities (GPU/DPU firmware, BMC/IPMI, specialized compute environments)
• Production experience with security automation platforms such as TINES, Splunk SOAR, or serverless frameworks (AWS Lambda)
• Strong DevOps, DevSecOps, or SRE background with experience in AWS/GCP/Azure cloud services and Infrastructure as Code (Terraform, CloudFormation)
• Deep understanding of container security and Kubernetes (image scanning, admission control, runtime protection, supply chain security)
• Experience supporting customer audits (SOC 2, ISO 27001, FedRAMP) with vulnerability evidence and control validation
• Experience integrating vulnerability management into modern CI/CD pipelines with a 'shift-left' mentality

What We Offer:

The base salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

XML job scraping automation by YubHub

This is a full-time position based in Ireland. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment.

A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below.

The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

A Typical Day:

Complex case management: Provide the highest level of service to our community in each and every case, including handling the service’s most severe and urgent cases - Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools - Take end-to-end ownership of all assigned cases: ensuring a complete final resolution is reached based on workflows, management guidelines & your own assessment of the case situation - Become a subject matter expert in Airbnb policies and procedures - Explains and simplify complex information, provide appropriate context, and address complex questions with confidence - Ability to negotiate & mediate between Host & Guest in resolving the issues at hand on high-stake & high-value reservations - Proactively anticipate users expectations regarding case resolution and work towards the best outcome for all parties involved, thinking outside the box & constantly looking for compromises - Manage highly sensitive cases end to end that might include working cross functionally with Legal, Policy, other services, etc. - Operate in full autonomy, making the decisions to follow or go outside of workflows to resolve our customers issues with the best outcome possible from both our community & business expectations

Combining efficiency with bespoke quality: Set the gold standard for performance for the service, providing consistently personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention - Acts consistently impeccably in handling of customer-facing casework, personalizing communications and demonstrating the highest hospitality standards - Drive cases to conclusion with a sense of urgency and without error, using strong judgment to make exceptions in ambiguous situations

Participating in your team’s improvement: Leverage your functional operational knowledge to proactively lead the team to succeed - Provide insights about community experience and continuous improvement opportunities to your Management - Supports the simplification of complex processes and ways of working within the team - Supports Management on initiatives as assigned, such as to drive performance improvements, supporting management on consultations, acting as an SME, etc. - Supports onboarding of new employees - Be a positive force in the team and help management drive & land changes with the least frictions possible - Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder engagement: You build and maintain strategic partnerships to achieve team or functional goals - Demonstrates a high degree of flexibility, approachability, and integrity when resolving sensitive/complex issues relying on management when in doubt - Write clearly and concisely, translating complex ideas to multiple audiences, and knowing which stakeholder needs to be consulted about what - Build & nurture relationships outside of your team - You are on-call to handle emergency situations in the evenings & weekends - Inspire a culture where quality is a core principle.

Your Expertise:

Your background & experience - 5+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts - Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. - Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. - Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs

Your skills & expertise - World class interpersonal and communication skills, both written and spoken, including conflict resolution. - Active listening skills - Empathy and patience in dealing with customers, especially in high-pressure situations - Excellent organizational skills, including prioritization, multitasking, attention to detail, and meeting goals and commitments - Passion for delivering exceptional customer service and setting a high bar - Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively - Ability to adapt to new tasks and responsibilities as needed. - Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. - Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. - Experience engaging with executive-level stakeholders, and demonstrated ability to explain complex ideas simply and clearly - Able to assess risk accurately, understand level of urgency, exercise good judgment, and share the most pertinent information with stakeholders, including Executives - Advanced computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools - Language proficiency in English and German, spoken and written, is required.

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Manage and prioritize the HoP's and CDO's calendars across multiple time zones, including internal and external meetings, interviews, and complex domestic and international travel. Ensure the HoP and CDO are strategically prepared for meetings and speaking engagements by coordinating agendas, presentations, materials, and follow-ups.

Coordinate and facilitate team, leadership, and All Hands meetings, including preparing materials, capturing notes, tracking action items, and driving accountability to ensure alignment and execution. Plan and execute team events, offsites, and strategy sessions - owning logistics, agenda preparation, and event coordination.

Partner with Recruiting to schedule and facilitate executive interview loops. Serve as the on-site point of contact for external partners and candidates, maintaining the highest level of confidentiality and discretion.

Maintain high responsiveness and professionalism across all communications, supporting internal and external correspondence with clarity and accuracy. Partner closely with other Executive Assistants and cross-functional partners to support company-wide initiatives while modeling operational excellence and strong cultural leadership.

Requirements:

• 4+ years of administrative experience in a fast-paced environment, 2+ of those years supporting at the Executive level, specifically in EPD / Marketing

• Outstanding organizational, written/verbal communication, and listening skills, plus high attention to detail

• Strong team-player attitude; needs to work well under pressure and be adaptable in the face of changing priorities

• Excellent problem-solving, time-management, and prioritization skills

• Expert with G-Suite (Google Calendar, Gmail, Google docs, Google sheets, etc.)

• High degree of discretion and integrity, especially when taking care of confidential information

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Core Responsibilities:

Prospect into and collaborate with prospective customers to deliver Reddit solutions that help achieve those customers' marketing and business goals. Establish new relationships, acquire new clients (both direct and agency-driven), and bring them onto the platform in a way that sets them up for long-term success. Identify areas of additional opportunity within existing client relationships, including new lines of business, and move them through to close. Collaborate with Account Managers to create long-term, mutually beneficial partnerships between your customer base and Reddit. Act as the CEO of your book of business, and take full ownership of strategic bets, revenue forecasting, and ensuring operational rigor. Communicate feedback on our sales processes, narratives, and products to advocate for customers and improve the team's effectiveness and efficiency.

Qualifications:

4-7 years of experience in digital media with at least 1-3 years of experience in sales. High familiarity with sales tools for research, prospecting, prioritization, and client outreach at scale. A hunger for identifying, prospecting, and closing new business. Ability to manage a book of business greater than 30 accounts. Subject matter expertise in the social media landscape and native advertising. Positive outlook, team player. Demonstrated high achievement against sales targets. Motivated self-starter who thrives in unstructured environments. BA / BS degree or equivalent work experience.

Benefits:

Comprehensive Healthcare Benefits and Income Replacement Programs. 401k with Employer Match. Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support. Family Planning Support. Gender-Affirming Care. Mental Health & Coaching Benefits. Flexible Vacation & Paid Volunteer Time Off. Generous Paid Parental Leave.

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Responsibilities:

• Build relationships and trust with the broader Talent Acquisition team, cross-functional partners, and hiring stakeholders
• Coordinate high volumes of virtual and in-person interviews by navigating complex scheduling scenarios across multiple stakeholders
• Serve as the primary point of contact for candidates, managing timely, professional, and friendly communication (written and verbal) to ensure candidates feel supported throughout their journey
• Handle candidate travel arrangements and expenses for in-person interviewing
• Executing other post-interviewing tasks such as scheduling debriefs and reference checks, and generating offer letters
• Contribute to and identify data-driven improvements and ad hoc projects that enhance our recruitment processes and candidate experience programs

What we're looking for:

• 6+ months of Recruiting Coordination experience within the tech industry
• Effective communication and prioritization skills
• The ability to thrive in a fast-paced environment with evolving needs
• Collaborative mindset and openness to feedback
• Proactive approach to resolving ambiguous challenges
• A track record of high accuracy and attention to detail
• An interest in technology and artificial intelligence

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range.

The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.

XML job scraping automation by YubHub

As Reddit continues to grow, we are looking for a talented individual to help build on our momentum and shape the future of B2B within our US Mid-Market Services team. You'll own relationships across your book of business, driving both new customer acquisition and expansion through strategic partnerships - while helping define how B2B is sold, positioned, and scaled across Reddit.

Core Responsibilities:

Prospect into and collaborate with prospective customers to deliver Reddit solutions that help achieve those customers' marketing and business goals Establish new relationships, acquire new clients (both direct and agency-driven), and bring them onto the platform in a way that sets them up for long-term success Identify areas of additional opportunity within existing client relationships, including new lines of business, and move them through to close Collaborate with Account Managers to create long-term, mutually beneficial partnerships between your customer base and Reddit Act as the CEO of your book of business, and take full ownership of strategic bets, revenue forecasting, and ensuring operational rigor Communicate feedback on our sales processes, narratives, and products to advocate for customers and improve the team's effectiveness and efficiency

Qualifications:

4-7 years of experience in digital media with at least 1-3 years of experience in sales High familiarity with sales tools for research, prospecting, prioritization, and client outreach at scale A hunger for identifying, prospecting, and closing new business Ability to manage a book of business greater than 30 accounts Subject matter expertise in the social media landscape and native advertising Positive outlook, team player Demonstrated high achievement against sales targets Motivated self-starter who thrives in unstructured environments BA / BS degree or equivalent work experience

Benefits:

Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave

Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

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Responsibilities:

• Build relationships and trust with the broader Talent Acquisition team, cross-functional partners, and hiring stakeholders
• Coordinate high volumes of virtual and in-person interviews by navigating complex scheduling scenarios across multiple stakeholders
• Serve as the primary point of contact for candidates, managing timely, professional, and friendly communication (written and verbal) to ensure candidates feel supported throughout their journey
• Handle candidate travel arrangements and expenses for in-person interviewing
• Execute other post-interviewing tasks such as scheduling debriefs and reference checks, and generating offer letters
• Contribute to and identify data-driven improvements and ad hoc projects that enhance our recruitment processes and candidate experience programs

What we're looking for:

• Effective communication and prioritization skills
• The ability to thrive in a fast-paced environment with evolving needs
• Collaborative mindset and openness to feedback
• Proactive approach to resolving ambiguous challenges
• A track record of high accuracy and attention to detail
• An interest in technology and artificial intelligence

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A typical day will involve account management, where you will build and manage partner relationships within assigned territory consisting of several hundred Professional Host accounts. You will directly manage top-tier accounts to meet and exceed quarterly/annual sales goals, create and deploy scaled strategies to effectively manage and optimize the long tail of thousands of Professional Hosts in your region, and maintain a baseline understanding of the technical integration of various software partners to provide the appropriate support to your accounts.

You will educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders. You will hold regular optimization calls and business reviews with your partners, develop strong and long-lasting partnerships, respond to and deliver exceptional service to your accounts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance.

You will partner cross-functionally to address optimization bottlenecks, leverage AI extensively to achieve maximum speed and high quality in delivery, and analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to increase sales.

You will audit supply quality in the field, addressing areas for improvement, develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners.

In addition, you will work cross-functionally with product, communications, public policy, and customer support teams to ensure our long-term market success, collaborate with local office to advocate for Experiences Demand, and represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market.

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Core Responsibilities:

Prospect into and collaborate with prospective customers to deliver Reddit solutions that help achieve those customers' marketing and business goals. Establish new relationships, acquire new clients (both direct and agency-driven), and bring them onto the platform in a way that sets them up for long-term success. Identify areas of additional opportunity within existing client relationships, including new lines of business, and move them through to close. Collaborate with Account Managers to create long-term, mutually beneficial partnerships between your customer base and Reddit. Act as the CEO of your book of business, and take full ownership of strategic bets, revenue forecasting, and ensuring operational rigor. Communicate feedback on our sales processes, narratives, and products to advocate for customers and improve the team's effectiveness and efficiency.

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As an Executive Business Partner Program Manager at Google DeepMind, you will play a key role in the delivery and management of a mission-focussed and effective E/ABP program. You will partner closely with E/ABPs across the community, providing them with coaching and guidance to optimise their impact, as well as fostering strong relationships with a diverse, complex, and senior stakeholder group, ensuring that the community excels and adapts to evolving business needs.

Responsibilities

• Partner with the E/ABP Lead and other E/ABP Program Managers to lead, develop and nurture the global GDM E/ABP community.
• Collaborate with senior stakeholders to manage the E/ABP community's capacity and determine leadership partnering bundles by objectively assessing leadership support requirements and providing the information required to make informed decisions in line with the E/ABP program objectives.
• Manage a team of E/ABPs by setting expectations for each of your reports aligned to their role, level, and organisational goals. Provide regular feedback and coaching, invest in their development, assess their performance and regularly meet with the leader(s) they partner with for feedback. Recognize achievements and hold team members accountable against expectations.
• Ensure appropriate metrics, roles, and people are in place to meet organisational goals. Make prioritisation decisions, equitably allocate work, and manage resources to deliver business impact for GDM.
• Manage through change to deliver results by demonstrating good judgement, making and communicating adjustments and removing obstacles to ensure goals can be met during times of change. Encourage innovation and thoughtful risk taking to deliver business impact for GDM. Balance short term needs with longer term business goals and the E/ABP program strategy
• Take ownership of the E/ABP hiring strategy, planning and execution in partnership with our Talent Acquisition team to make equitable hiring and talent decisions across the team to meet current and future business needs.
• Ensure that community norms create belonging, psychological safety, and respect. Facilitate collaboration and open communication to help teams achieve results together.
• Encourage wellbeing by checking in with each E/ABP you manage and provide appropriate resources to support wellbeing as needed. Set the team up for sustained high performance by actively reprioritizing or redistributing work as demands on the community change.
• Role model and make decisions and support activities that align to GDM's values, policies and practices. Encourage community members to positively contribute to GDM and recognize them for doing so.

Requirements

• Team Management experience: an understanding of and continued investment in growing the skills and capabilities required to lead work, develop people, and build community.
• Ability to build trusting, collaborative relationships and rapport across all stakeholders groups and business areas. You confidently share your expertise and opinions and influence Leaders, reports and collaborators to make informed decisions.
• A resilient nature, you remain calm, implementing changes as required, seeking understanding and learning from any setbacks.
• You identify and take ownership for developing solutions to problems independently and improve ways of working, tools or processes.

Preferred Qualifications

• Experience managing teams across offices and timezones
• Understanding of the E/ABP role and/or experience developing individuals within a supportive function
• Experience working closely with senior stakeholders to deliver against business needs

Salary and Benefits

The US base salary range for this full-time position is between $136,000 - $197,000 + bonus + equity + benefits.

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You'll be the driving force behind maturing and scaling our incident response lifecycle,from detection and triage through containment, remediation, and post-incident review. Critically, some of the highest-impact work in this role happens after the immediate response: gathering data on incident trends, reporting on patterns and root causes, and working cross-functionally across engineering, security, infrastructure, and product teams to ensure that broad fixes and systemic improvements are actually implemented.

Responsibilities:

• Own the end-to-end D&R incident management program: detection workflows, response processes, escalation paths, communication standards, and remediation tracking.
• Serve as incident commander for security incidents, driving clear coordination across executive, engineering, security, legal, and other appropriate stakeholders.
• Establish and run incident commander rotations within D&R, ensuring clear ownership and effective coordination during incidents of varying severity.
• Drive post-incident accountability by defining how action items are captured, assigned, tracked, and completed across teams,ensuring follow-through on both tactical fixes and strategic improvements.
• Gather, analyze, and report on incident trends and patterns to surface systemic risks, recurring root causes, and areas where the organization is most vulnerable.
• Translate trend analysis into actionable cross-functional initiatives: partner with engineering, infrastructure, security, and product teams to prioritize and implement broad fixes and preventive improvements that address root causes rather than symptoms.
• Lead incident review forums (post-mortems, retrospectives) and ensure learnings are captured, socialized, and acted upon across the organization.
• Develop and maintain D&R incident response documentation, playbooks, runbooks, and training materials; keep them current as the threat landscape and our systems evolve.
• Partner with detection engineering to improve alert fidelity, reduce noise, and shorten time-to-detection for security events.
• Define, develop, and track incident management KPIs and report regularly to D&R and Security leadership.
• Support broad cross-functional training and initiatives to uplevel security awareness across the company (e.g. Tabletop exercises, training, talks).

You may be a good fit if you:

• Have 7+ years of experience in technical program management, incident management, or security operations, with significant time spent in a detection & response or security incident response context.
• Have led or built incident response programs at a technology company, ideally in a high-growth or security-intensive environment.
• Have a demonstrated track record of turning incident data into organizational improvements,not just writing post-mortems, but driving the cross-functional work to implement systemic fixes.
• Are comfortable participating in on-call responsibilities and leading incident response during high-severity security events, including off-hours.
• Have experience building and scaling operational processes from the ground up in environments where structure didn’t previously exist.
• Excel at driving accountability and follow-through across multiple teams without direct authority,you know how to influence, track, and close the loop.
• Have strong analytical skills and experience with incident trend analysis, metrics reporting, and data-driven prioritization.
• Are highly organized with a knack for bringing structure to ambiguous, fast-moving situations.
• Have excellent communication skills, especially under pressure and when coordinating across technical and non-technical stakeholders, including executive leadership.
• Thrive in fast-paced environments where priorities shift and you’re often working with incomplete information.

The annual compensation range for this role is $320,000-$405,000 USD.

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A typical day will involve building and managing partner relationships, directly managing accounts to meet and exceed quarterly/annual sales goals, analysing data to identify strategic opportunities, and prospecting and onboarding new supply.

You will also maintain a baseline understanding of technical integrations, represent Airbnb in external meetings, educate clients on product changes, and hold regular optimisation calls and business reviews.

Your expertise will be in sales, account management, business development, customer success, or partner support, with a proven track record of working a leads pipeline and/or a book of business.

You will have excellent communication and presentation skills, and be highly analytical, able to transform and interpret data into actionable insights.

You will be available to travel to assigned markets and have a passion for Airbnb, travel, and the sharing economy.

The ideal candidate will have 5+ years of experience in sales, account management, business development, customer success, or partner support, and 2+ years of technology, travel, or hospitality industry experience.

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A typical day in this role will involve building and managing professional host account relationships within the UAE/Northern Africa, directly managing accounts to meet and exceed quarterly/annual sales goals, analyzing data and utilizing data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales, prospecting and onboarding new, high-quality supply in your assigned geography, and maintaining a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients.

You will also represent Airbnb in external meetings with professional hosts, educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders, hold regular optimization calls and business reviews with your clients, develop strong and long-lasting partnerships, develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners, respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance, work cross-functionally with public policy, legal, communication, and customer support teams to ensure our long-term market success, engage an entrepreneurial mindset to autonomously design, develop, and execute bespoke engagement initiatives for the assigned territory, and support host community programs in your region, contributing to the growth and engagement of Airbnb's community.

To succeed in this role, you will need to have a minimum of 5+ years of experience in account management, partner support, and/or sales, 2+ years of experience in the hospitality/travel industry is a plus, be willing to regularly travel to your aligned market territory, have a proven track record of being able to effectively work a leads pipeline and/or a book of business, be proficient in using CRM software, specifically in working with leads, opportunities, and other core objects, have excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, be proficient in quantitative skills and have a proven ability to interpret and apply data throughout your day-to-day work, have strong time management and prioritization skills, be able to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, be able to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives, have a passion for Airbnb, travel, and the sharing economy, and be a charismatic self-starter who is resourceful and self-sufficient.

Mandatory fluency in English and Arabic, with French as a preferred additional language.

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As a Data Scientist lead on the GeminiApp team, you will be instrumental in building a uniquely proactive and powerful assistant by ensuring our strategic decisions are grounded in data.

Responsibilities

• Partner with PM, engineering, and UX leadership to develop data-driven product strategies across various areas of GeminiApp

• Translate ambiguous questions into well-defined problems, design experiments, and analyze large complex datasets for insights

• Develop and implement novel, goal-oriented metrics

• Build and deploy statistical/ML models to understand our users, enhance product capabilities and personalize user experience

• Communicate findings & recommendations to stakeholders, including executives

• Champion data-driven culture by feeding user engagement insights back into models

• Collaborate with the GenAI team on model quality and feature adoption

• Act as a technical leader for a global team, guiding junior members on complex analyses and upholding best practices to ensure high-quality, impactful work

What We're Looking For

• A bias for action and a relentless drive to build something great

• Strong business acumen and a strategic mindset

• Deep technical expertise

• Exceptional communication and presentation skills

• A collaborative and influential partner

• A commitment to user trust and privacy

Why You'll Love Working Here

• Impact: You'll have a direct and meaningful impact on a product designed to empower billions of people

• Growth: We're a fast-growing team within Google, and you'll have the opportunity to evolve quickly to meet changing user needs

• Team & Culture: You'll work with a talented and passionate team of people who are excited about what they do and have fun doing it

Minimum qualifications

• Master's degree in Statistics, Data Science, Mathematics, Physics, Economics, Operations Research, Engineering, or a related quantitative field

• 10 years of work experience using analytics to solve product or business problems, coding (e.g., Python, R, SQL), querying databases or statistical analysis, or 8 years of work experience with a PhD degree

Preferred qualifications

• Graduate degree in Statistics, Computer Science, Engineering or Mathematics

• Familiarity with modern Machine Learning and LLM techniques

• Strong organization and prioritization skills along with outstanding written and verbal communication skills

• Strong data science coding skills in Python, R, SQL or related languages

• Experience articulating business questions and using mathematical techniques to arrive at an answer using available data

• Experience translating analysis results into business recommendations

• Proven experience delivering bespoke analytics to senior stakeholders (problem scoping/definition, modeling, interpretation, presentation)

Salary

The US base salary range for this full-time position is between $248,000 USD - 349,000 USD + bonus + equity + benefits.

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As a key member of our cross-functional team, you will lead and oversee the end-to-end production process of experience or onsite activation projects and initiatives, ensuring timely and high-quality execution from pre-production planning to final delivery at scale.

You will collaborate closely with internal and external partners to build the customer experience, deliver excellence in line with our vision and strategy, and work autonomously to develop all experience assets, for pre-production and on-site operations.

Your expertise will be crucial in preparing reports for management, detailing program specifics, learnings, and insights, and in being present on the ground to ensure Airbnb's strong visibility and flawless experience execution, partnering and managing agencies and operators.

In addition to supporting the Tour de France, you will also develop recommendations and frames for scale events partnerships within Airbnb, advise other markets and central teams on how to set up high-standard operations around events, manage daily operations with existing distribution partners, and map and size other distribution partners relevant to Airbnb.

Ability to travel as needed, mainly domestically (up to 50% of the time, with high presence required during the Tour de France dates in July).

Key responsibilities:

• Lead and oversee the end-to-end production process of experience or onsite activation projects and initiatives
• Collaborate closely with internal and external partners to build the customer experience
• Work autonomously to develop all experience assets, for pre-production and on-site operations
• Prepare reports for management, detailing program specifics, learnings, and insights
• Be present on the ground to ensure Airbnb's strong visibility and flawless experience execution

Requirements:

• 8+ years of experience producing projects, brand activations, events, and experiences
• Ability to create and drive schedules, budgets, scope documents, and deliverables
• Experience managing agency, partner, and vendor relationships
• Experience working across various levels of the organization
• Demonstrated ability to communicate clearly and concisely in both written and verbal form, and tailor messages to diverse audiences
• Exceptional stakeholder management skills to create trust-based relationships with all stakeholders to ensure work is delivered on time and efficiently
• Excellent organization, prioritization, and decision-making skills with an ability to set priorities, problem-solve, and work in a dynamic, rapidly changing environment

Preferred qualifications:

• Knowledge of advertising, technology, marketing, and media landscapes
• Knowledge of Tour de France or other large, multi-day, traveling event
• Skilled in designing and delivering presentations across various levels of the organization
• Experience in a startup or 0-1 environment
• Fluent in French and English (written and spoken)

Our commitment to inclusion and belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services, and solutions.

How we'll take care of you:

The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. The base pay range shown below is annualized, is subject to change, and may be modified in the future. This role may also be eligible for bonus, benefits, and Employee Travel Credits.

France Annual Pay Range: €61,000-€72,000 EUR

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The ideal candidate brings deep experience in B2B customer marketing within EMEA, with a strong affinity for the startup ecosystem and a proven track record of building customer advocacy programs from the ground up. You'll execute engagement strategies that resonate with technical founders, developers, and engineering leaders while navigating the diverse cultural nuances and market dynamics across European tech hubs.

Responsibilities:

• Develop compelling customer narratives,case studies, technical deep-dives, founder testimonials, thought leadership, video content,that resonate with EMEA startup audiences and showcase how AI-native companies are building with Claude
• Define the EMEA startup customer segmentation and tiering framework, mapping accounts from early-stage through growth-stage across European markets to guide advocacy prioritization and resource allocation
• Balance high-touch programming for marquee EMEA startup customers with scalable customer marketing initiatives that reach the broader developer and founder community across the region
• Design and execute personalized engagement strategies for strategic startup accounts, ensuring programming resonates with technical founders and engineering leaders while addressing regional market dynamics
• Orchestrate key moments programming including founder dinners, customer speaking opportunities at EMEA conferences, technical workshops, and startup showcase events across key tech hubs (London, Berlin, Paris, Amsterdam, Stockholm)
• Develop EMEA startup customer advisory programs that create authentic experiences and deepen relationships with highest-value accounts and influential founders across the region
• Partner with EMEA Startups Sales leadership and Venture Partnerships to identify expansion opportunities and ensure customer marketing initiatives directly support account growth and VC portfolio engagement
• Coordinate with strategic EMEA and global VC partners on co-marketing opportunities featuring portfolio company success stories
• Build and manage a regional programming calendar that balances customer advocacy activities with strategic account engagement across the EMEA startup ecosystem
• Identify and cultivate strategic customer relationships with founders and technical leaders across EMEA who can serve as powerful advocates and reference points for the startup community
• Create content that earns respect from technical audiences,authentic founder stories, technical implementation deep-dives, and developer-focused case studies tailored for EMEA markets

You may be a good fit if you:

• Have 6+ years of B2B customer marketing experience within SaaS or technology companies, ideally within EMEA markets or with significant EMEA responsibility
• Have a proven track record building customer advocacy programs from scratch, with demonstrated success in customer storytelling, advocacy program development, and account engagement
• Have experience marketing to and building relationships with high-growth EMEA startups and technical founders
• Can speak credibly to technical audiences,understand AI concepts, developer workflows, and technical use cases well enough to identify and tell compelling stories
• Have a strategic yet hands-on approach,ability to balance high-touch marquee customer programming with scaled programs, understanding when each approach is appropriate
• Have deep understanding of EMEA market dynamics, regional preferences, and cultural nuances that inform customer engagement strategies within the startup ecosystem
• Have exceptional storytelling abilities,can identify compelling customer narratives and bring them to life across multiple formats that feel authentic, not corporate
• Have a fast-paced working style with strong bias to action,comfortable shipping 80% solutions quickly and iterating, with ability to pivot as priorities shift
• Can thrive in ambiguity and startup environments, building programs with minimal guidance
• Have a background in B2B tech, ideally with experience at fast-paced scale-ups or developer-focused companies
• Currently based in EMEA region, and if applicable, willing to relocate to London

Strong candidates may also:

• Have experience building relationships with EMEA VCs, accelerators, or partnering with VC firms to drive portfolio engagement and co-marketing
• Have previous experience at leading AI companies or marketing AI/ML products specifically
• Have experience in community building, customer advisory programs, or founder community management
• Have former founder experience or early employee at a successful startup
• Have experience scaling customer marketing programs across multiple European markets
• Have fluency in additional European languages (French/German)

Role-specific policy: For this role, we expect all staff to be able to work from our London office at least 2 days a week. We encourage you to apply even if you might need some flexibility for an interim period of time for relocation.

Deadline to apply: None. Applications will be reviewed on a rolling basis.

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary: £160,000-£160,000 GBP

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Responsibilities:

• Lead and mentor a team of Facilities Operations Technicians, fostering a culture of excellence, collaboration, and continuous improvement.
• Oversee maintenance, monitoring, and troubleshooting of data center infrastructure, including HVAC, power distribution, and backup systems.
• Develop, implement, and optimize preventive maintenance schedules, equipment calibration, and system performance monitoring.
• Create and enforce standard operating procedures (SOPs) to ensure operational consistency and efficiency.
• Ensure compliance with safety regulations and industry standards.
• Collaborate with engineering and procurement teams to streamline equipment intake, installation, and maintenance processes.
• Utilize internal applications for inventory and asset management, ensuring accurate tracking and reporting.
• Manage critical equipment maintenance and repairs, ensuring timely resolution and detailed documentation.
• Partner with cross-functional teams to support seamless data center operations.
• Lead initiatives to enhance operational efficiency and minimize downtime.
• Provide on-call support and respond promptly to critical facilities incidents.

Basic Qualifications:

• Bachelor’s degree in Mechanical, Electrical, or a related engineering field (relevant experience may substitute for degree).
• 8+ years of experience managing critical facilities systems, including power, cooling, and environmental controls.
• In-depth knowledge of electrical, mechanical, and HVAC systems in data centers.
• 8+ years of experience troubleshooting and maintaining critical facilities infrastructure.
• Proficiency with building management systems (BMS) and environmental monitoring tools.
• 5+ years of experience in inventory management, including ordering, receiving, and maintaining facilities equipment.
• Proven leadership experience in critical facilities or technical operations environments.
• Demonstrated ability to lead facilities infrastructure projects.
• Proficiency with hand tools and power tools.
• Strong prioritization and time management skills.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Must pass pre-employment and annual post-employment background checks.
• Physical Requirements:
• Ability to lift up to 35 lbs. unassisted.
• Comfortable working at heights up to 50 feet with appropriate safety gear.
• Ability to work in environments with exposure to noise.
• Physical dexterity to perform job functions in confined spaces.
• Availability to work evenings and weekends based on site operational needs; flexibility is required.
• Valid driver’s license.

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Your primary responsibilities will include:

• Reporting to the job site during initial construction and reporting back to the engineering team as required.
• Performing troubleshooting and monitoring of the servers and network in our data centers and global points of presence.
• Rack and stacking of data center network equipment.
• Maintaining Warehouse inventory and asset management using our internal application.
• Labelling and troubleshooting for fibre/optics cables.
• Power supply cabling, installation, troubleshooting and repair.
• Installation of racks, servers and switches; this includes staging racks in place, cabling, power up and handoff of hardware to the provisioning team for customer capacity allocation.
• Managing, responding and resolving of data center operations tickets used cross functionally within xAI via Jira.
• Creating and maintaining documentation of tasks and standard operating procedures.
• Receipt and decommissioning of data center hardware.
• Vendor returns for infrastructure under and out of warranty.
• Managing spare parts inventory within the data center.
• Defining, designing, and implementing network layouts and solutions within our data centers.

To be successful in this role, you will need:

• A high school diploma or equivalency certificate.
• 2+ years of experience working with server, storage, compute and network hardware.
• 2+ years of experience troubleshooting and repairing servers and networking infrastructure.
• 2+ years of experience in Inventory Management, and ordering, receiving and shipping server and network equipment.
• Strong Linux skills, including navigating the system's directories and filing system, manipulating files in the Linux shell, user permission configuration, package installation and software management.
• Ability to identify and apply different filesystem types, using Linux commands for process management, basic troubleshooting and debugging, and Bash or other scripting.
• Experience being on-call and ability to respond to critical events as needed.
• Experience leading Data Center Infrastructure projects.
• Curious to always learn new things within the Data Center World.
• Excellent prioritization and time management skills.
• Able to work in a fast-paced environment.
• Detail-oriented.
• Oracle Experience.
• Inventory Management.
• 4+ years of experience in Structured Cabling Copper/Fibre.
• 4+ years of experience in Power and Cooling concepts inside the data center.

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Your main responsibilities will be:

• Strategic Execution & Cross-Functional Delivery: Own 3–5 CEO-priority initiatives end-to-end, act as the cross-functional glue, and run structured initiative tracking.
• Commercial Strategy & Growth Support: Support the sales organization with strategic analysis, build and refine commercial pitches and proposals, and partner with Product on roadmap prioritization.
• Performance Visibility & Operating Cadences: Own the company-level KPI dashboard, prepare executive-ready performance summaries, and design and run the leadership operating rhythm.
• Process Design & Operational Scalability: Spot operational friction in how the leadership layer works and fix it, standardize recurring workflows, and introduce tools and systems that improve execution speed.
• Communications & Stakeholder Coordination: Draft and manage CEO communications, serve as the connective layer between the CEO and functional leads, and prepare briefing packages for investor meetings, partner discussions, and external engagements.

To be successful in this role, you will need to have:

• 3+ years of experience in management consulting, business operations, strategy, or similar high-ownership roles.
• Strong ability to manage complex, cross-functional initiatives end-to-end.
• Advanced Excel/Google Sheets skills: financial modeling, scenario analysis, pivot tables, data manipulation.
• Solid analytical skills with the ability to turn data into clear, actionable insights, business cases, and executive-ready narratives.
• Excellent written and verbal communication, with comfort building pitches, presenting to senior stakeholders, and challenging assumptions constructively.
• Proven ability to operate in ambiguous, fast-paced, high-growth environments.
• High EQ and influence skills: drive accountability across teams without formal authority.

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Who We Are

At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations.

About The Role

We are looking for a Head of Partnerships North America to expand and strengthen Yuno's global ecosystem of payment providers, financial institutions, and technology partners. As a key member of our team, you will play a crucial role in building strategic relationships, driving business growth, and shaping the future of payments.

Responsibilities

• High-Value Partner Portfolio: Source, negotiate, and manage strategic alliances with payment providers, fintechs, banks, PSPs, platforms, consultancies, and technology partners
• Growth Acceleration: Structure partnerships that drive adoption, revenue growth, and expand Yuno's footprint in existing and new markets
• Revenue-Driven Partnerships: Build partnerships that directly drive revenue through co-selling, integrations, and referrals
• Primary Relationship Owner: Act as the lead contact for strategic partners, ensuring alignment, performance, and long-term value on both sides
• Partner Enablement: Collaborate with Sales, Marketing, and Product to create partner enablement materials, GTM plays, and co-marketing efforts
• Cross-Functional Leadership: Work closely with Sales, Marketing, Product, and Operations to ensure partnerships deliver measurable results
• Market Influence: Represent Yuno at industry events to strengthen our thought leadership in US and global payments
• Scalability & Metrics: Define success metrics and operational workflows to make partnerships scalable, repeatable, and impactful
• Own and set strategy for North America and potentially neighboring countries (i.e. Mexico)
• Identify, evaluate, and develop strategic partnership opportunities aligned with Yuno's business goals
• Build and maintain strong partner relationships to drive new business opportunities and increase mutual value
• Assist in negotiating and structuring partnership agreements, ensuring alignment with internal policies, pricing strategy, and performance expectations
• Monitor partnership KPIs and performance, delivering data-driven insights and actionable recommendations for continuous improvement
• Lead and coordinate partner-focused initiatives such as co-branded events, PR campaigns, and ecosystem engagement strategies
• Ensure our partners are equally promoting Yuno across their channels and networks
• Collaborate closely with internal teams (Sales, Marketing, Product) to maximize the impact of each partnership

Skills You Need

Minimum Qualifications

• 7+ years of experience in Partnerships or related fields.
• Strong commercial acumen and negotiation skills.
• Experience managing strategic external stakeholders.
• Understanding of payment ecosystems (PSPs, acquirers, orchestration).
• Strong analytical mindset with the ability to evaluate partnership performance and business cases.
• Proven AI user in your day to day with clear examples
• Excellent cross-functional collaboration skills.
• Fluency in English

Preferred Qualifications

• Experience in fintech, SaaS, or high-growth technology companies.
• Experience expanding into new markets or regions and leading G2M with partners.
• Ability to operate autonomously in fast-paced environments.
• Strong communication and executive presentation skills.
• Strategic thinking combined with hands-on execution.
• Leadership experience in managing a team or mentorship.
• Strong prioritization skills with the ability to focus on high-impact initiatives and effectively manage competing demands
• Fluency in Spanish is a Plus.

What We Offer at Yuno

• Competitive Compensation
• Remote Work – You can work from everywhere!
• Home Office Bonus – A one-time allowance to help you create your ideal home office.
• Work Equipment
• Stock Options
• Health Plan wherever you are.
• Flexible Days Off

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This is a high-impact role at the cutting edge of aerospace and defense innovation. You'll be on the front lines, driving adoption and revenue for Shield AI's X-BAT by engaging directly with top-tier defense stakeholders,military customers, industry primes, and government decision-makers. Your mission: position Shield AI as the go-to partner for next-generation air combat solutions in Europe.

Responsibilities:

• Drive Strategic Capture: Identify, shape, and capture high-value opportunities across European next-gen airpower programs relevant to CCAs and autonomy.
• Own Regional Sales Pipeline: Lead the full business development lifecycle for X-BAT focused efforts, from customer engagement through proposal, negotiation, and contract award.
• Engage Key Stakeholders: Build and maintain trusted relationships with Ministries of Defence, defense primes, integrators, and NATO-related bodies.
• Shape Requirements & CONOPS: Influence customer requirements and future CCA CONOPS to align with Shield AI’s product offerings.
• Support Demonstrations & Campaigns: Lead Shield AI’s positioning and participation in regional flight demos, technical trials, and program pilots.
• Coordinate Cross-Functionally: Collaborate closely with engineering, product, legal, and program teams to align technical solutions with customer needs and delivery requirements.
• Inform Product Direction: Provide field intelligence to guide feature development, integration strategy, and roadmap priorities for Hivemind-enabled CCA solutions.

Qualifications:

• 15+ years in a relevant air force occupation, bringing significant depth of understanding of relevant CONOPs and platform applications.
• 8–10+ years of experience in defense acquisition, business development, sales, or strategy, ideally with a focus on air platforms or autonomy.
• Strong track record of capturing and closing defense programs or tech insertions with European ministries of defence or multinational frameworks.
• Understanding of next-gen air combat trends, including CCAs, MUM-T, and AI-enabled CONOPS.
• Ability to credibly represent technically complex products to both strategic and operational-level audiences.
• Familiarity with key European defense programs (e.g., FCAS/SCAF, Tempest/GCAP, Eurodrone) and regional acquisition pathways.
• Willingness to travel extensively across Europe (30%).

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This role ensures that support operations run efficiently, incidents are resolved quickly, and the team is equipped with the skills, tools, and processes needed to support a modern enterprise environment.

The ideal candidate is a hands-on leader who excels at mentoring technicians, improving workflows, managing ticket queues, and driving continuous improvement across the end-user support ecosystem.

This position may be based in San Diego, CA; Dallas, TX; or Washington, D.C.

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Key responsibilities include:

• Author and maintain autonomous sea trial test plans covering pier-side and underway verification of autonomy behaviours, machinery control, navigation control, and integrated voyage execution.
• Build test matrices mapping requirements to objective pass/fail criteria, safety controls, data capture needs, and contingency actions.
• Develop event-ready documentation packages including test cards, run sheets, communications plans, safety briefs, and go/no-go checklists.
• Serve as on-scene test lead for autonomy trials, directing real-time execution and ensuring safety-of-test.
• Lead verification of system functionality during operational events to confirm performance against acceptance criteria.
• Coordinate test readiness across vessel condition, maintenance status, and trial prerequisites.
• Establish required logs, timestamps, system states, and annotations to ensure complete data capture.
• Track issues using structured defect workflows including reproducibility steps, severity, and corrective actions.
• Coordinate prioritization of fixes and verify corrections through structured retest events.
• Produce daily SITREPs and formal trial documentation including test reports, discrepancy logs, and corrective action summaries.

The ideal candidate will have 7+ years of experience in test/validation, trials, port engineering, or operational readiness roles for complex systems, with demonstrated experience leading pier-side and underway test execution. Strong stakeholder management and cross-functional communication skills are essential.

We offer a competitive salary, comprehensive health insurance plans, generous PTO and holidays, paid parental leave, and a 401(k) plan. Additionally, we provide stock options, equity options, and basic life insurance and short- and long-term disability coverage.

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Built on top of the most performant coding AI models in the market, with more models to come, this product is developed within a leading open source GenAI company that is already deeply trusted by the global developer and engineering community. The ambition is clear: make this assistant the preferred tool developers code with and establish it as a market leader in its category.

As Product Manager, you will contribute to this product end to end, from vision to execution. You will define the product strategy, PMF, GTM and growth roadmap and lead the development of a product already backed by a strong pipeline of enterprise customers.

Working closely with world-class science, engineering and go-to-market teams, you will scale adoption across individual developers and enterprises, grow an existing product motion and consolidate and expand the team around it.

Your work will directly contribute to building a hundreds of millions revenue stream for Mistral while delivering a tool that significantly increases the productivity and creativity of thousands of developers across the globe.

Key responsibilities include:

Define the Future

• Set the vision: Shape and evangelize a compelling product strategy for Mistral’s GenAI-native coding assistant, ensuring alignment with company goals and market opportunities.

• Spot the gaps: Lead market and UX research to uncover unmet needs, competitive whitespaces, and emerging trends enterprise product management.

• Validate product direction: Engage directly with customers and partners to validate positioning, value propositions and feature priorities.

Build & Ship

• Own the lifecycle: Drive end-to-end product development, from ideation to launch and iteration,balancing speed, quality, and user delight.

• Champion the user: Partner with design and research to craft intuitive, high-impact and developer first experiences, using data and feedback to refine continuously.

Scale & Execute

• Go-to-market: Collaborate with marketing and sales to launch products successfully, including pricing, positioning, and adoption strategies.

• Align stakeholders: Rally science, engineering, design and business teams around priorities, trade-offs and timelines.

• Prioritize ruthlessly: Maintain a dynamic roadmap that delivers quick wins while advancing long-term bets.

• Evangelize Mistral Vibe: Act as a product ambassador through customer engagements, thought leadership, writing, and participation in industry and developer events.

Required qualifications include:

• 10+ years of experience in product management within high-performing product organizations.

• Deep mastery of best-in-class PM practices, including product strategy and roadmap definition, market and user research, data analysis, prioritization, experimentation and A/B testing, performance metrics and structured collaboration with engineering and science teams.

• Proven experience owning product vision and strategy for enterprise-focused products.

• Strong track record defining and executing go-to-market strategies, including positioning, pricing, packaging, promotion and driving meaningful revenue growth through product-led initiatives.

• Demonstrated experience operating in ambiguous, fast-growing environments.

• Strong background launching new products, driving 0 to 1 initiatives, finding product-market fit, building and scaling go-to-market motions and growing or consolidating teams around a product.

• Deep understanding of developer-facing products, developer tools and the day-to-day workflows of software engineers.

• Solid understanding of how GenAI and large language models are built, trained and deployed.

• Experience working closely with AI or applied science teams, translating research advances into scalable, production-ready products.

Ideal candidates will have:

• Previous experience as a software engineer or strong hands-on engineering background.

• Passion for building, experimenting and coding on personal or side projects, with a deep appreciation for technical constraints and trade-offs.

• Direct experience building or scaling LLM-powered products, with a strong understanding of how generative AI impacts product discovery, roadmapping, evaluation, and iteration cycles.

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Location: New York City

About Hebbia

Hebbia is an AI platform that generates alpha and drives upside for investors and bankers. Founded in 2020, it powers investment decisions for major asset managers.

The Role

We're looking for a Post-Sales Strategy & Operations Lead to support our post-sales team (Client Partnerships, AI Strategy). As a key member of our Operations function, you will drive operational excellence of the post-sales organization, working closely with customer-facing teams to own initiatives that accelerate customer value from ideation to execution.

Responsibilities

• Act as a thought partner to post-sales teams and adjacent GTM leaders to uncover insights into the performance of the business, develop recommendations, and implement programs to enhance our post-sales functions
• Lead strategic analyses to identify trends, gaps, and opportunities for process optimization; lead cross-functional projects to drive those optimizations
• Design, build and manage a model that guides resource allocation globally by vertical
• Partner with GTM Leadership to define vertical-specific coverage models and high-impact activities across the customer lifecycle, linked to revenue outcomes. Monitor and report on vertical performance
• Drive risk & upsell forecasting and provide actionable recommendations and process improvements to manage at-risk accounts
• Ensure data cleanliness and accuracy within the GTM tech stack
• Support the post-sales teams' operating cadence and business processes
• Serve as the connective tissue between post sales and the rest of the GTM organization
• Collaborate with Revenue Operations team on top-line metrics analyses, commission inquiries and disputes, and other ad-hoc reporting requests

Requirements

• 5+ years of progressive experience in revenue/customer success/technical solutions strategy and operations or equivalent role at a high-growth SaaS company; bonus if you have experience in management consulting or banking as well
• Excellent first-principles thinking skills
• Strong analytical skills; ability to thoughtfully structure analyses, answer key business questions, and drive decision-making
• This is a first-in-seat role, you'll be working through high amounts of ambiguity and expected to work with senior leaders to prioritize initiatives
• Experience in fast-paced environments and be comfortable working both as part of a team and independently
• Demonstrated ability to prioritize workload and manage multiple concurrent projects
• Strong verbal and written communication skills; ability to work effectively with cross-functional teams
• Experience building Salesforce reports and dashboards, knowledge of how SFDC applications integrate with each other, and ability to enable team on SFDC best practices and related tools
• Familiarity with related GTM systems (Salesforce, Hubspot, Gong, Outreach, Apollo, Clay, etc.)

What We Offer

• The combined base + bonus compensation range (OTE) for this role is $160,000 - $220,000.
• Unlimited PTO
• Medical + Dental + Vision + 401K + Wellness Benefits
• Catered lunch daily + doordash dinner credit
• 3 months non-birthing parent, 4 months for birthing parent parental leave policy
• $15k lifetime fertility benefits
• Competitive equity package with unmatched upside potential

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You will collaborate with IT and engineering teams to establish and track patching and remediation priorities, focusing on CMMC scoring impact. You will maintain ownership of all Plans of Action and Milestones (POA&Ms), validating remediation closure evidence, and ensuring alignment with DoD and CMMC requirements. You will also support continuous control monitoring activities for ongoing compliance between assessments.

As a Cyber Security Engineer, you will communicate compliance posture, risks, and remediation status to both technical and non-technical audiences, and support user and stakeholder education. You will also escalate unresolved compliance or remediation risks to cybersecurity and audit leadership as appropriate.

This is an exciting opportunity to join a driven and collaborative Cybersecurity team at Synopsys, working alongside experts in IT, Engineering, and Business Operations. You will report to the Executive Director of Cybersecurity and play a central role in audit readiness, evidence management, and cross-functional collaboration.

To be successful in this role, you will need:

• Security+ (SEC+) or equivalent industry-recognized cybersecurity certification
• 4+ years of experience performing Information Assurance, ISSO, ISSE, or equivalent cybersecurity assurance functions
• 2+ years supporting cybersecurity operations in a DoD or defense-adjacent enterprise environment
• Experience supporting NIST SP 800-171, RMF-aligned, or CMMC-related compliance activities
• Ability to obtain and maintain a U.S. DoD, FBI, or DHS security clearance
• Strong technical understanding of modern hardware, software, and enterprise infrastructure environments
• Familiarity with vulnerability management platforms, compliance evidence repositories, and security monitoring outputs
• Excellent organizational, prioritization, and time-management skills
• Strong analytical and problem-solving abilities with attention to detail
• Ability to work effectively across technical and non-technical teams to resolve complex compliance issues
• Strong written and verbal communication skills, including the ability to present information to leadership and stakeholder groups
• Demonstrated ability to manage multiple competing priorities in a high-assurance environment

If you are a collaborative team player who thrives in cross-functional environments, detail-oriented and diligent, proactive and resourceful, clear communicator who can translate technical concepts to non-technical audiences, analytical thinker with strong problem-solving skills, adaptable and resilient, and ethical and trustworthy, committed to maintaining high standards of integrity and confidentiality, then we encourage you to apply for this exciting opportunity.

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As one of the key senior leaders of the compute Tech Strategy team, this role will own the success of our AI strategy by driving the maximal product impact for Google and AI impact for humanity. This leader will have the responsibility of framing key strategic decisions for our SVP+ leadership group based on deep analysis of the situation including value at stake from AI investments, investment optimization options, Industry understanding, financial modeling, product strategy analysis and understanding. They will be constantly looking for opportunities to push the envelope of impact from our investments in AI and inspire the team to do the same. This leader will also drive the synthesis of the situation into SVP+ consumable frameworks and crisp grounded and data backed options. They will then ensure the strategy is executed flawlessly partnering with a multitude of cross functional teams and stakeholders.

Key responsibilities include: Investigating and driving clarity on some of Google's hardest long range strategic questions in AI Creating new and partner with existing virtual teams across Google to create comprehensive product and policy plans that stand the test of time Modeling scenarios and various tradeoffs to create opinionated strategies for maximizing AI value and optimizing AI investments across Google Creating SVP+ forum content (presentations, communications, mandates) Helping develop a per-mandate monitoring view to keep programs accountable Collaborating with operational teams and forums in AI to ensure that company-wide SVP+ mandates are set up for success -- well organized, staffed and delivering on desired goals. Staying connected across Google to maintain a living catalog of ongoing experiments & proposed innovations that may become worthy of discussion at NRC Identifying gaps in our processes and information and proposing/implementing solutions.

To succeed in this role, you will be a PM who thrives as both a central hub orchestrating complex and long running investigations AND a rapid iteration IC who can quickly create something out of nothing and move on to the next thing. You must be able to concisely communicate the merits & risks of multiple scenarios in documents that will get circulated broadly and to some of the most senior folks at the company. If you have high energy, a positive attitude, strong tech judgment, excellent interpersonal skills, and are excited to handle complex pan-Google topics and SVP audiences, this job will offer an opportunity to have a massive company-wide impact.

To set you up for success as a Product Manager at DeepMind, we look for the following skills and experience: A BA/BS degree in Computer Science/EE or equivalent practical experience in a technical and/or business area 15+ years of product management experience for a technology-driven company, at scale, including a proven track record in driving 0->1 product capabilities and founding or incubating new, high-impact technical initiatives. Exceptional organizational talent running high velocity, high impact, strategic programs Stellar verbal and written communication; past experience with SVP/VP+ level audiences Extensive experience in product operations and business strategy Strong analytics, strategy, and data fluency experience Experience in a role that deals with machine learning and/or compute Innovative problem solver that can turn ambiguous problem spaces into clear solutions Ability to influence without direct authority, you adeptly work on and with technical and cross-functional or highly matrixed teams in a way that leads to aligned decision making

In addition, the following would be an advantage: Familiarity with the role of compute and data in building LLMs and the capabilities of these models Strong product vision and sensibility, ideally with prior and proven experience embedding applied AI capabilities into products and a track record of leveraging AI productivity tools 5+ years of product strategy work experience in managing highly-complex, technically-challenging projects spanning a wide set of stakeholders A quantitative and analytical mentality to understand Google PA and external user needs Experience navigating sensitive organizational dynamics Collaborating within data-driven or quantitative-focused teams A consistent record of creative problem solving and a bias towards action Outstanding business judgment Outstanding organizational, prioritization, and multitasking skills. Excellent communication skills A proven track record of building positive relationships with senior stakeholders and influencing strong personalities within a complex business environment Experience in corporate planning Ability to manage multiple concurrent complex interactions with geographically disparate teams Past people management experience; Experience in hiring and leading teams, including distributed teams

At Google DeepMind, we value diversity of experience, knowledge, backgrounds and perspectives and harness these qualities to create extraordinary impact. We are committed to equal employment opportunities regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, pregnancy, or related condition (including breastfeeding) or any other basis as protected by applicable law. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.

Application deadline: 13th Feb 2026

Note: In the event your application is successful and an offer of employment is made to you, any offer of employment will be conditional on the results of a background check, performed by a third party acting on our behalf. For more information on how we handle your data, please see our Applicant and Candidate Privacy Policy.

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We are seeking an experienced administrative professional to join our Executive Operations team at Stripe. As an Administrative Business Partner, you will provide highly integrated support to our Executive leaders, helping to optimize their teams and direct reports.

Responsibilities:

• Provide highly integrated support for your Executive and help to optimize their teams and direct reports
• Strategically calendar and make recommendations for your Executive with regard to their time management, prioritization, delegation, and organization
• Manage your Executive's email, including responding on your Executive's behalf
• Serve as a conduit between your Executive, the larger team and cross-functionally throughout the organization. Increase alignment and speed of execution by providing feedback and insights to both sides
• Track, manage and complete critical aspects of deliverables with a hands-on approach in order to facilitate the Executives ability to focus on top priorities
• Contribute to team meetings and offsites by assisting with the production of materials and pre-reads, taking notes, and tracking action items
• Partner with your Executive to track key project milestones as well as progress against personal, team, and company goals/targets. Jump in to project manage as needed
• Identify opportunities for process optimization throughout team and company processes. Establish new,and improve existing,administrative systems and processes
• Own and manage ad hoc projects, events and travel arrangements as needed

Requirements:

• 7+ years of administrative experience and/or operational experience at a quickly-scaling or large company
• Excellent communication, project management, and organizational skills
• Ability to work effectively in a fast-paced, changing environment
• Strong attention to detail and ability to execute
• Experience with time management and prioritization
• Ability to handle sensitive information and situations with care and confidence
• Emotional intelligence and ability to establish strong and trusting relationships
• Ability to anticipate and respond to the needs of others before they arise
• Meticulous, patient, hardworking, reliable, tenacious, and a self-starter
• Extreme growth mindset, driven by intense curiosity
• Accessibility to work outside of regular business hours

Preferred Qualifications:

• Experience in a high-growth technology startup or quickly-scaling company

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As one of the key senior leaders of the compute Tech Strategy team, this role will own the success of our AI strategy by driving the maximal product impact for Google and AI impact for humanity. This leader will have the responsibility of framing key strategic decisions for our SVP+ leadership group based on deep analysis of the situation including value at stake from AI investments, investment optimization options, Industry understanding, financial modeling, product strategy analysis and understanding.

The role will involve personally driving and amplifying impact through leading a team to investigate and drive clarity on some of Google's hardest long-range strategic questions in AI, creating new and partner with existing virtual teams across Google to create comprehensive product and policy plans that stand the test of time, modeling scenarios and various trade-offs to create opinionated strategies for maximizing AI value and optimizing AI investments across Google, and creating SVP+ forum content (presentations, communications, mandates).

To be successful in this role, you will need to be a PM who thrives as both a central hub orchestrating complex and long-running investigations AND a rapid iteration IC who can quickly create something out of nothing and move on to the next thing. You must be able to concisely communicate the merits & risks of multiple scenarios in documents that will get circulated broadly and to some of the most senior folks at the company.

In order to set you up for success as a Product Manager at DeepMind, we look for the following skills and experience:

• BA/BS degree in Computer Science/EE or equivalent practical experience in a technical and/or business area
• 15+ years of product management experience for a technology-driven company, at scale, including a proven track record in driving 0->1 product capabilities and founding or incubating new, high-impact technical initiatives.
• Exceptional organizational talent running high-velocity, high-impact, strategic programs
• Stellar verbal and written communication; past experience with SVP/VP+ level audiences
• Extensive experience in product operations and business strategy
• Strong analytics, strategy, and data fluency experience
• Experience in a role that deals with machine learning and/or compute
• Innovative problem solver that can turn ambiguous problem spaces into clear solutions
• Ability to influence without direct authority, you adeptly work on and with technical and cross-functional or highly matrixed teams in a way that leads to aligned decision making

In addition, the following would be an advantage:

• Familiarity with the role of compute and data in building LLMs and the capabilities of these models
• Strong product vision and sensibility, ideally with prior and proven experience embedding applied AI capabilities into products and a track record of leveraging AI productivity tools
• 5+ years of product strategy work experience in managing highly-complex, technically-challenging projects spanning a wide set of stakeholders
• A quantitative and analytical mentality to understand Google PA and external user needs
• Experience navigating sensitive organizational dynamics
• Collaborating within data-driven or quantitative-focused teams
• A consistent record of creative problem solving and a bias towards action
• Outstanding business judgment
• Outstanding organizational, prioritization, and multitasking skills
• Excellent communication skills
• A proven track record of building positive relationships with senior stakeholders and influencing strong personalities within a complex business environment
• Experience in corporate planning
• Ability to manage multiple concurrent complex interactions with geographically disparate teams
• Past people management experience; Experience in hiring and leading teams, including distributed teams

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This role requires exceptional communication skills, strong prioritization, and the ability to navigate a global, fast-paced environment with professionalism and discretion. The CRO is based in the US and travels frequently to Paris and other Mistral offices, requiring tight coordination across multiple time zones.

Responsibilities:

• Manage complex and dynamic calendars across multiple time zones, scheduling meetings, travel, and internal/external engagements.
• Prepare briefing materials, presentations, agendas, and follow-up notes for leadership meetings.
• Handle all incoming and outgoing communications (email, Slack, calls) with clarity, confidentiality, and strong judgment.
• Track deadlines, priorities, and key deliverables to ensure leaders stay ahead of commitments.

Operations & Coordination:

• Coordinate international and domestic travel (flights, accommodations, itineraries) for the CRO and European leaders.
• Support organization of internal and external events, client meetings, offsites, and GTM team gatherings.
• Liaise with employees, clients, partners, and vendors as a primary point of contact for the CRO’s office.
• Maintain documentation, filing systems, dashboards, and shared folders to keep GTM operations structured and up to date.

Cross-functional Support:

• Collaborate closely with the Office Manager and People & Operations teams on initiatives (e.g., revenue team events, onboarding support, quarterly reporting).
• Assist with special projects, process improvements, and operational initiatives driven by the CRO.

Confidentiality & Professionalism:

• Handle sensitive information with discretion and sound judgment.
• Represent the CRO’s office with professionalism, rigor, and a solutions-oriented mindset.

Who You Are:

• Proven experience as an Executive Assistant supporting C-level leaders (CRO/CSO/COO preferred), ideally in fast-growing tech or consulting environments.
• Exceptional communication skills in English (mandatory) and strong proficiency in French is a plus.
• Comfortable managing shifting priorities and multiple time zones in a fast-paced, high-ambiguity environment.
• Highly organized, detail-oriented, and able to anticipate needs before they arise.
• Strong mastery of Google Suite and/or Microsoft Office; experience with productivity tools (Notion, Slack, CRM systems) is a plus.
• Proactive problem solver with a positive, can-do attitude and strong ownership mindset.
• Thrives in a startup environment where no job is too small and impact is immediate.

What we offer:

• Competitive cash salary and equity
• Food: Daily lunch vouchers
• Sport: Monthly contribution to a Gym pass subscription
• Transportation: Monthly contribution to a mobility pass
• Health: Full health insurance for you and your family
• Parental: Generous parental leave policy

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As a Customer Experience Digital Operations Manager, you will oversee end-to-end digital service operations across customer and agent journeys, partnering with Product, Technology, and Architecture teams to ensure smooth delivery of features, fixes, and enhancements. You will define and monitor KPIs such as experience scores, CSAT, FCR, and system uptime to track digital performance across various digital channels.

You will drive real-time customer and agent experience tracking, identify friction points, and lead UX improvement initiatives backed by data analysis and user feedback. You will manage critical defects and high-priority escalations by coordinating with stakeholder teams to ensure rapid and accurate resolution.

You will build and maintain real-time dashboards to surface trends, generate insights, and inform leadership decisions; leverage tools such as Qualtrics, Mixpanel, and Fullstory etc. You will use customer and partner research to strengthen analytical capabilities, identify market trends, and recommend customer experience enhancements.

You will partner with data science, analytics, and engineering teams to embed AI-driven insights into digital operations, enabling proactive issue detection and resolution. You will apply AI-based predictive models to forecast demand, detect patterns, and inform operational and resource planning.

You will evaluate and operationalize AI copilots, GenAI assistants, and automation tools to streamline agent workflows and improve customer self-service. You will promote responsible AI through governance, transparency, bias monitoring, explainability, and data privacy practices.

You will lead GenAI-powered experiments that include personalized content, conversational experiences, and journey-level optimizations. You will support AI-driven journey analytics using NLP, clustering, sentiment analysis, and behavioral modeling to improve customer understanding.

Key Responsibilities

• Identify and scope opportunities to utilize AI, machine learning, and automation to optimize digital experience operations and agent support processes.
• Collaborate with product owners to build AI-informed business cases, including ROI modeling for predictive experiences, intelligent routing, and automated troubleshooting.
• Manage AI-enabled dashboards and monitoring systems that surface real-time anomalies, experience dips, and emerging performance trends.
• Partner with CX, analytics, and engineering teams to run A/B tests leveraging AI-generated variants, measuring uplift and customer impact.
• Translate customer and agent insights using AI-powered analytics (e.g., text/sentiment analysis, pattern detection) into actionable recommendations for journey improvements.
• Apply GenAI capabilities to improve team operations, e.g., automated insights summaries, triaging, root cause analysis drafting, and workflow documentation.

Experience & Education Requirements:

• Overall experience >8 years, 5+ years’ experience required with extensive relevant customer understanding/user research/consulting experience, packaging and delivering insights to influence change. 6+ years of combined experience required in analytics, performance reporting, and/or process improvement.
• Advanced project and process management experience. Agile preferred.
• Bachelor's degree preferred in Technology, Mathematics, Statistics, Business, or related field.
• Master’s degree preferred in Management, Analytics, Artificial Intelligence.
• Experience working with AI/ML-driven platforms or analytics tools (e.g., customer behavioral modeling, NLP pipelines, predictive analytics).
• Background or coursework in AI, machine learning, data science, or human-centered AI preferred.
• Demonstrated ability to translate technical AI concepts into business language for non-technical stakeholders.
• Availability to work in PST time zone.

Requirements

• Familiarity with GenAI tools, conversational AI platforms, and AI-assisted productivity solutions.
• Ability to interpret outputs from models using techniques such as anomaly detection, clustering, and predictive scoring.
• Strong understanding of AI ethics, governance, and responsible AI frameworks.
• Comfortable working in environments where AI-driven decision automation informs prioritization and operational strategies.
• Possesses strong technical aptitude. Intermediate knowledge in using analytic tools such as Tableau and Microsoft Excel. Proficient in Microsoft Office including MS Word, Excel, Outlook, PowerPoint.
• Strong verbal communication and listening skills. Strong business acumen, with effective written and verbal communication skills.
• Ability to communicate, influence, and deliver with cross-functional teams and enterprise stakeholders. Ability to manage multiple projects with tight deadlines effectively with cross functional teams.

Software / Tool Skills

• Experience with AI/ML or data intelligence platforms (e.g., Azure ML, AWS SageMaker, Google Vertex AI—basic exposure acceptable).
• Hands-on familiarity with GenAI copilots, prompt engineering concepts, or LLM-based experience analysis tools.
• Experience interpreting insights from NLP, AI-powered text analytics, or conversational AI systems.
• Hands on experience with user Feedback/Data analysis tools – Qualtrics, Fullstory, Mixpanel etc.
• Good proficiency or practical experience of A/B Testing tools.
• Agile tools such as Jira, Rally etc.
• Understanding of Contact center and CMS tools.
• Excel - Intermediate/Advanced. Proficiency in Microsoft 365
• Power BI (Highly Preferred)

Benefits

• Competitive compensation and benefits package:
  • Competitive salary and performance-based bonuses
  • Comprehensive benefits package
  • Career development and training opportunities
  • Flexible work arrangements (remote and/or office-based)
  • Dynamic and inclusive work culture within a globally renowned group
  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Training & Development

Note: Benefits differ based on employee level.

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Role Description

As a Senior UX Designer within the SET UX team at Farmers Insurance, you will lead the creation of effective, user-centered experiences that improve the usability, clarity, and performance of complex systems, platforms, and workflows.

Core Responsibilities Include

• Lead user research activities, including contextual interviews, usability testing, surveys, data analysis, and competitive evaluations.
• Analyze research findings to inform design direction, define user needs, and validate design decisions.
• Develop complex design concepts and high-fidelity deliverables, including wireframes, prototypes, and UI specifications.
• Anticipate and address dependencies, risks, and edge cases across workstreams.
• Collaborate with cross-functional teams to align on project requirements, priorities, and solutions.
• Support the evolution and maintenance of design systems to promote consistency and scalability.
• Evaluate and refine designs through user testing, performance data, and iteration post-launch.
• Contribute to UX strategy and process improvements across SET initiatives.
• Mentor less experienced designers and contribute to team development and best practices.

Requirements

• English Proficiency: Fluent
• Required Branch(es) of study: Bachelors degree

Benefits

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health and Dental Insurance
7. Pension Plan
8. Meals tickets
9. Life Insurance

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You will be joining the world's leading data and insights provider for the alternatives assets industry. We empower the finance community with comprehensive data and expert insights so they can make faster and smarter investment decisions with precision and confidence.

Job Overview

This is a leadership role in our Fund Manager Data team. This role will oversee and manage Preqin's Fund Manager data sets, which includes ensuring the coverage of the alternative assets industry is accurate, up to date and comprehensive. By leading all aspects of a team of domain expertise focused on data collection, this role guarantees that our data maintains unmatched accuracy and comprehensiveness.

Responsibilities

• Ensure BlackRock's data collected by the team is extraordinarily high quality, meets client expectations, and is extraordinary in its scope
• Provide comprehensive and individualized reporting on the quality of partners and internal members
• Implement practices to improve quality measurement and feedback processes
• Lead the day-to-day development of the team, ensuring effective training, adherence to protocols, and maintaining team motivation
• Collaborate with Business Units and Data Governance units to align methodologies
• Build documentation for quality assessments and ensure visibility
• Act as an authority on the dataset, providing support for internal and external collaborators

You are a good fit if

• At least 10-15 years of relevant experience in data/financial data services/alternative assets
• Shown ability to build a function from scratch
• Ability to craft, build, manage project, and report on quality holistically
• Consistent record in performance management and building high-performing teams
• Experience in people and project management, including remote management
• Strong operational management skills in a data organization, with attention to detail
• Hands-on, motivational, and entrepreneurial leadership style
• Strategic and critical thinking skills for developing and improving quality processes
• Experience with change management in quality and training processes
• Strong time management and prioritization skills
• Excellent communication skills and experience working with high-level executives
• Proficiency in English for business purposes
• Minimum of a Bachelor's Degree
• Knowledge of business intelligence systems like Power BI/Metabase

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

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This role sits within Preqin, a part of BlackRock. Preqin plays a key role in how we are revolutionizing private markets data and technology for clients globally, complementing our existing Aladdin technology platform to deliver investment solutions for the whole portfolio.

You will be joining the world’s leading data and insights provider for the alternatives assets industry. We empower the finance community with comprehensive data and expert insights so they can make faster and smarter investment decisions with precision and confidence. We are a forward-thinking company and strive to make an impact by enabling our customers to envision future possibilities, invest in ideas and infrastructure that build strong communities.

Job Overview

This is a leadership role in our Investor Data team. This role will be responsible for aiding in the future growth and development of the team’s internal and external services as well as assisting with the ongoing development of the team members. This is achieved through operational excellence and clear day-to-day maintenance of the dataset & content, including core business-as-usual (BAU) tasks and going above and beyond to collaborate, innovate and execute on relevant ad-hoc projects to improve the accuracy, completeness and timeliness of data. The individual is also responsible for people management to create a high-performing team. Collaboration with the sales and product teams will be key to achieving the above.

Key responsibilities:

• Ensure that data collected by the team is of high quality and meets client expectations
• Implement practices to improve quality measurement and feedback processes
• Provide comprehensive and individualized reporting on the core KPIs for the team
• Look for ways to optimize operations and find new opportunities to upskill team bringing efficiencies
• Lead the day-to-day development of the team, ensuring effective training, adherence to protocols, and maintaining team motivation
• Collaborate with product teams and data governance units to align methodologies

You are a good fit if:

• At least 5-8 years of relevant experience in data/financial data services/alternative assets
• Ability to craft, build, manage project, and report on quality holistically
• Hands-on, motivational, and entrepreneurial leadership style
• Experience in people and project management, including remote management
• Consistent record in performance management and building high-performing teams
• Strong operational management skills in a data organization, with attention to detail
• Strategic and critical thinking skills for developing and improving quality processes
• Experience with change management in quality and training processes
• Strong time management and prioritization skills
• Excellent communication skills and experience working with high-level executives
• Proficiency in English for business purposes
• Minimum of a Bachelor's Degree
• Knowledge of business intelligence systems like Power BI/Metabase

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

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The Complete Vehicle Teams are taking responsibility for market specific requirements testing Complete Vehicle systems and services in North America by covering test activities along the development process of vehicle models and services. The Senior Manager Complete Vehicle ensures timely resolution and coordinates all relevant teams for all topics belonging to the field of test processes and infrastructure. The Senior Manager Complete Vehicle is also responsible for building, coordinating and growing the Complete Vehicle development activities in cooperation with other Porsche respectively VW Group entities in the San Francisco Bay Area. The Senior Manager Complete Vehicle is also responsible for Porsche Engineering North America, Inc. as the main contact and person in authority for their respective technical projects which cover all current and upcoming Porsche models within the market. This responsibility necessitates the capability of coordinating multiple teams in different locations (mainly regions of San Jose and Los Angeles) as well as staying abreast of the latest technology in development and validation within Porsche AG. This position collaborates closely with teams within Porsche Engineering, Porsche AG and PCNA, as well as international project teams and involved partners.

Roles & responsibilities

• Lead the strategic development of Porsche Engineering’s US prototype build up/integration, testing and development activities for Complete Vehicle in alignment with the overall strategic direction of Porsche Engineering
• Build and lead a US-specific Complete Vehicle prototype build up/integration, testing and development team in collaboration with Porsche Engineering Germany
• Lead and coordinate prototype build up/integration, test and development teams in multiple locations (mainly San Jose and Los Angeles)
• Ensure provision of ready-to-use test infrastructure in-time based on Porsche test plans by coordinating teams of test infrastructure engineers and suppliers to ensure set-up, updates, and maintenance of prototypes and test cars in alignment and collaboration with Porsche Engineering headquarter in Germany
• Collaborate closely with Porsche AG and Porsche Engineering development in Germany and third-party customers and partners to ensure all requirements are addressed and all issues are resolved quickly and to full satisfaction
• Coordinate and support commissioning and updating test systems prototypes and test cars based on wiring layout scheme, PIN definition, bus topology, infrastructure design as well as test data configuration on backend systems based on requests from a ticket system
• Prepare, align and implement key performance indicators (KPIs) to measure the performance of test infrastructure and commissioning progress within testing teams and infrastructure for Complete Vehicle
• Actively support new team members and suppliers during onboarding process in terms of strategy, technical know-how, team structure, processes, and tools
• Working closely with international test infrastructure, integration and commissioning team coordinators in other locations as well as Porsche testing teams, function development teams, suppliers, backend development teams to share project information, improve processes and enhance know-how exchange
• Lead and coordinate test drive teams, endurance test teams and quality engineering teams with support for pressing and frequent topics
• Analyze test requirements and technical specifications to continuously improve and adapt test infrastructure und test processes

Qualifications

Required qualifications

• Bachelor’s degree in Informatics, Mechanical or Electrical Engineering
• 10+ years of automotive industry experience in engineering, managing or related role
• 10+ years of experience in development and testing of electric and electronic systems for vehicles
• 5+ years of experience in building and leading midsize to large teams
• Strong Experience with and knowledge of automotive systems, vehicle architecture and software within a large automotive group
• Experience with ADAS technology, systems and components
• Entrepreneurial thinking and ability to work with a varying level of ambiguity and uncertainty
• Experience in managing multiple teams in different locations
• Previous experience leading cross-functional teams and projects required, preferred with international teams
• Analytical and problem-solving skills
• Proficient working in a multi-cultural environment
• Strong communication skills, ability to present complex subject matter to a wide range of audiences up to board level
• Ability to work well in a team-oriented environment
• Business fluent English/German

Preferred qualifications

• Advanced degree in Informatics, Mechanical or Electrical Engineering
• Good knowledge of vehicle topology, architecture and bus systems and communication protocols
• Prior experience with both the German and US language and culture considered as a plus
• Ideal candidates are tenacious, persistent, well-organized, flexible adapting to various forms of challenges, process oriented and work well within a group
• Distinct customer orientation, professional presence and assertiveness
• Ability to effectively direct and manage cross-functional teams in different locations
• Ability to understand complex data and narrow it down to essential information
• Detail-oriented with a high degree of accuracy
• Ability to prioritize and work under tight deadlines
• Strong team player with excellent interpersonal skills
• Independent and fast work style, high dedication
• Outstanding analytical, organizational and negotiating skills
• Strong verbal and written communication skills in English and German is a plus

At a Glance

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We are looking for a skilled Supplier Process Senior Engineer to join our team at Honda. As a key member of our Supply Chain Management Operations Department, you will be responsible for engineering and executing the internal logistics flow of parts through a specific Honda plant to the production line.

Responsibilities

• Lead the development, documentation, and implementation of processes with production departments and third-party logistic (3PL) companies utilizing engineering tools (MOST, AutoCAD, Visio, QMF, Excel, etc.) required to achieve project and business plan targets.
• Identify and implement process improvements in support of business plan objectives and general cost reduction.
• Lead Model SA's (Situational Analysis) of SCO projects with minor complexity (up to $250,000).
• Coordinate with production departments and 3PLs on the investigation of production related issues of significant complexity and coordinate the implementation of countermeasures for complex production related issues.
• Mentor EX1 and EX2 process associates, provide feedback on work output and quality.

Requirements

• 2+ Years' of relevant professional engineering experience
• Bachelor's Degree in Engineering or equivalent relevant experience
• Problem solving and decision-making skills
• Effective verbal and written communication skills
• Ability to prioritize tasks and projects
• Solid organizational skills. Proficiency with Microsoft Office (Excel, PowerPoint, Outlook)
• Thorough understanding of warehouse management functions and support of manufacturing operations

Benefits

• Competitive Base Salary
• Paid Overtime
• Regional Bonus (when applicable)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)
• Advancement Opportunities
• Career Mobility
• Education Reimbursement for Continued Learning
• Training and Development programs
• Tuition Assistance & Student Loan Repayment
• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs

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The primary role is to provide technical expertise pertaining to the development, launching, and assessment of various maintenance programs, processes, procedures, and best practices for Global Manufacturing facilities.

Key Responsibilities

• Develop maintenance processes, maintenance management strategy, work and performance management strategy, and conduct Maintenance health assessment in line with GME and corporate requirements.
• Conduct data-driven analyses to benchmark maintenance organization's performance to identify gaps and set sustainable plans to close the gaps.
• Analyze facilities' maintenance performance to establish reference baselines and issue frequent maintenance benchmarking reports to promote knowledge.
• Review maintenance reporting mechanisms and KPIs along with their trends to drive performance and provide recommendations accordingly.
• Analyze maintenance spending in terms of manpower, equipment, materials procurement, and outsource strategies.
• Assist the line maintenance organizations in the implementation of approved programs such as TPRM or GM reliability model.
• Develop methods and programs for handling new situations in maintenance fields.
• Design, in conjunction with engineering personnel and vendor representatives, alternative parts or systems.
• Represent AMSD on standing Committees, Special Task Groups, or Ad Hoc Committees.
• Recommend work which can be economically assigned to contractor organizations and develops scope of work.

Minimum Requirements

• A Bachelor's degree in Engineering from a recognized and approved program. A Mechanical Engineering degree is preferred.
• A minimum of 10 years of relevant experience in the Oil & Gas downstream sector.
• High technical competence in the area of maintenance programs and practices.
• Experience with risk-based processes such as Reliability-Centered Maintenance & Risk-Based Maintenance.
• Experience with Total Productive Maintenance.
• Strong hands-on experience with Spare Parts and Materials procurement strategies.
• Best-in-class Maintenance Planning, Scheduling, and Work Prioritization experience.
• Strong experience with Maintenance budgeting and spending control methodologies.
• Experience in field maintenance methodologies, processes, and procedures.
• Experience with CMMS such as SAP.

Work Location and Work Schedule

Work location: Within Saudi Arabia - To be specified in Job offer Work schedule: Full Time - To be specified in Job offer

Job Posting Duration

Job posting start date: 01/07/2026 Job posting end date: 12/31/2026

Working environment

Our high-performing employees are drawn by the challenging and rewarding professional, technical, and industrial opportunities we offer, and are remunerated accordingly.

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Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents.

We're a team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter.

About the Position

We’re looking for a proactive and highly organized Revenue Enablement Manager to help drive clarity, consistency, and continuous learning across Constructor’s Global GTM teams. You’ll play a critical role in operationalizing our onboarding new hires and overall everboarding strategy including ongoing education, curating centralized knowledge resources and tools in partnership with cross-functional teams.

Responsibilities

• Support ongoing GTM training initiatives by helping to plan, build, and maintain scalable revenue enablement content beyond onboarding.

• Curate and maintain centralized knowledge resources, partnering with subject matter experts (SMEs) across Product, Marketing, and Sales to ensure accuracy and consistency.

• Help operationalize the everboarding strategy, coordinating timelines, deliverables, and stakeholder communications.

• Organize and update internal learning assets, ensuring documentation is easy to find, up-to-date, and aligned with sales priorities.

• Manage internal communications related to enablement, such as newsletters, training calendars, and update broadcasts to reduce noise and increase clarity.

• Collect feedback and track program impact, using data to assess adoption, knowledge retention, and performance improvements.

• Support regional enablement needs, ensuring content is localized and relevant for diverse sales teams across markets.

Weekly Enablement Duties:

• Onboarding: Ensuring new reps deliver value as quickly as possible. Examples: Refining and managing segment-specific onboarding curricula.

• Skill Training & Coaching: Enabling reps to consistently articulate our value to customers. Examples: Reinforcing our sales methodology and supporting a manager-led coaching program, as well as driving programmatic efforts to improve our story-telling capabilities.

• Product Enablement: Equip the GTM teams to understand and position the value and capabilities of new product releases and how they connect to the buyer journey. Examples: Collaborating with the Go-to-Market team to create online and offline training and enablement content.

• Competitive Enablement: Work with Product Marketing to enable reps to consistently articulate our differentiators against top competitors. Examples: Refining battle cards and other competitive job aids. Creating a rhythm for competitive enablement and feedback.

• Tool Training & Adoption: Getting the most possible ROI out of our GTM tool stack, by managing the adoption and optimal usage of enablement and productivity tools. Examples: learning management system, sales asset management, call analytics platform, sales intelligence platforms. (i.e. Gong, Letter.AI, Arist)

• Internal Communications: Provide timely and easy access to all information GTM teams need to do their jobs. Examples: Managing content management platform and creating/maintaining content on processes/motions/priorities.

• Continuous Improvement: Promote a culture of data-driven continuous improvement and recognition. Examples: Monitor enablement completion/usage data and sales production data to recognize top performers and to identify learning/performance gaps (and align with sales + success leadership to address those gaps)

Requirements

• 5+ years of experience in Sales Enablement, Program Management, Knowledge Management, and/or Learning & Development.

• Demonstrated familiarity with learning and content management tools, including Articulate, Gong, Letter.AI, and Notion.

• Strong understanding of adult learning theories and experience applying them to training design, content delivery, or knowledge-sharing systems.

• Excellent stakeholder management and communication skills, with an ability to influence and collaborate across functions and levels.

• Proven ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity.

Nice to Have

• Background in instructional design, content strategy, and/or sales operations tools.

• Exposure to coaching methodologies such as Command of the Message to support learner development and behavior change.

• Familiarity with enablement metrics and learning analytics, including tools like Tableau, and experience A/B testing content formats for effectiveness.

Benefits

• Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year

• A competitive compensation package including stock options

• Fully remote team - choose where you live

• Work from home stipend! We want you to have the resources you need to set up your home office

• Apple laptops provided for new employees

• Training and development budget for every employee, refreshed each year

• Maternity & Paternity leave for qualified employees

• Work with smart people who will help you grow and make a meaningful impact

• Company sponsored US health coverage (100% paid for employee)

Diversity, Equity, and Inclusion at Constructor

At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group.

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As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping state and local government agencies understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex mission challenges while maintaining our high standards for safety and reliability.

Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.

Responsibilities:

• Partner with account executives to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation
• Serve as the primary technical advisor to enterprise customers throughout their Claude adoption journey, from discovery to initial evaluation through deployment
• Support customers building with Claude Code, the Claude API, and Claude for Enterprise
• Create and deliver compelling technical content tailored to different audiences
• Guide technical architecture decisions and help customers integrate Claude effectively into their existing technology stack
• Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases
• Identify common integration patterns and contribute insights back to our Product and Engineering teams
• Travel frequently to customer sites for workshops, technical deep dives, and relationship building
• Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns

You may be a good fit if you have:

• Must have prior experience working with US federal, state, and/or local agencies
• 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
• Experience navigating complex buying cycles involving multiple stakeholders
• Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more
• Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders
• Experience designing scalable cloud architectures and integrating with enterprise systems
• Familiar with Python
• Familiarity with common LLM frameworks and tools or a background in machine learning or data science
• Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities
• A love of teaching, mentoring, and helping others succeed
• Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders
• Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems

Logistics

• Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate
• We encourage you to apply even if you do not believe you meet every single qualification
• Your safety matters to us. To protect yourself from potential scams, remember that we will never ask you to pay any fees for the hiring process

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We’re looking for a Security Engineering Lead to own and drive Anthropic’s Corporate Security programme. This is a player-coach Tech Lead Manager (TLM) role: you’ll be both the most senior technical individual contributor on corporate security and the people leader for a lean, high-impact team of Security Engineers.

Corporate Security at Anthropic encompasses everything that protects our people, endpoints, networks, SaaS ecosystem, and corporate data—the full surface area outside of production infrastructure. The scope is broad and the team is deliberately small, which means you’ll need deep technical skills across multiple domains, strong judgment about where to invest, and a bias toward automation and engineering-driven solutions over manual process.

You’ll report into Security leadership and partner closely with IT, Infrastructure Security, Detection & Response, and GRC teams. This role is high-visibility and high-autonomy: you’ll be expected to define the roadmap, make architectural decisions, and represent Corporate Security across the company.

Responsibilities:

Technical Leadership & Hands-on Engineering

• Own the security architecture, tooling, and controls for Anthropic’s corporate environment end-to-end, including endpoint fleets (macOS, Windows, ChromeOS), campus and office networks, SaaS applications, mobile devices
• Design, build, and ship security automation, integrations, and internal tooling—including leveraging Claude and LLMs to accelerate security workflows
• Define and enforce security baselines, hardening standards, and configuration policies across all corporate platforms
• Define what it means to operate safely in an environment where AI agents act more like humans than actual humans
• Evaluate, select, deploy, and operate corporate security tools (EDR/XDR, MDM, ZTNA, CASB/SSPM, email security, DLP, browser security, etc.)
• Drive vulnerability management for corporate assets, including patch orchestration, risk-based prioritization, and exception management
• Lead security reviews of new SaaS adoptions, corporate infrastructure changes, and IT projects

People Leadership & Team Building

• Manage, mentor, and grow a purposefully lean team of Security Engineers; set clear expectations, run effective 1:1s, and create an environment where engineers do the best work of their careers
• Hire and build the team as scope expands—own the hiring bar and pipeline for Corporate Security Engineering roles
• Balance your own IC contributions with the team’s needs; know when to go deep on a problem yourself and when to delegate and coach
• Foster a culture of operational excellence, blameless incident review, and continuous improvement

Strategy & Cross-Functional Partnership

• Define and own the Corporate Security roadmap, aligning investments to Anthropic’s risk profile and growth trajectory
• Partner with IT Operations to ensure security is embedded in endpoint provisioning, network design, and SaaS lifecycle management
• Collaborate with Detection & Response on telemetry coverage, detection engineering, and incident handling for corporate-sourced events
• Partner with Infrastructure and Security Engineering teams to ensure security standards are consistent across all of Anthropic
• Communicate security posture, risks, and investment needs to Security leadership and cross-functional stakeholders clearly and persuasively

You may be a good fit if you:

• Have 8+ years of Security Engineering experience in a corporate/enterprise security domain (endpoint security, network security, SaaS security, identity, or a combination)
• Have 2+ years of experience managing or tech-leading a team of engineers, with a demonstrated track record of developing talent and shipping results through others
• Are a strong engineer who still writes code regularly—you can prototype a tool, write a detection, build an integration, or debug a complex configuration issue
• Have deep experience with macOS fleet security (this is our primary platform) and solid working knowledge of Windows and ChromeOS security
• Have hands-on experience deploying and operating EDR/XDR, MDM, ZTNA/zero trust, and identity security solutions at scale
• Understand modern SaaS security challenges: shadow IT, OAuth token sprawl, data exfiltration paths, SaaS-to-SaaS integrations, and SSPM/CASB tooling
• Can work independently with high autonomy, manage ambiguity, and make sound risk-based prioritization decisions in a fast-paced environment
• Have excellent communication skills and can translate complex security topics into clear recommendations for technical and non-technical audiences

Strong candidates may have:

• Securing corporate environments at high-growth AI, cloud, or developer-tools companies
• Maturing a Corporate Security function from early stage, including defining scope, selecting the initial toolset, and hiring the founding team
• Advanced macOS security (system extensions, endpoint security framework, MDM profile engineering, Declarative Device Management)
• Network security architecture for hybrid/multi-office environments, including SD-WAN, ZTNA, DNS security, and network segmentation
• Browser security and isolation technologies (e.g., Island, Talon/Palo Alto, Chrome Enterprise)
• Proficiency in Python, Go, or similar languages for building sec

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We are hiring our first Tokyo-based Product Support Specialists, who will grow our global presence as a team and serve as champions of our unique support brand. You’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day to day. Additionally, you’ll help us identify – and close – gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale.

This role requires native-level Japanese and business-level English proficiency, as candidates will support both Japanese-speaking customers and those across APAC/ANZ in English.

_Note: Specialists in Tokyo will work 10am - 6pm, Monday to Friday._

Responsibilities:

• Become an expert in all Anthropic products
• Respond to user support cases, in English and Japanese, with a variety of complexity, from simple billing or account questions for individuals to complex API debugging for large businesses
• Clearly and empathetically communicate with a wide range of user personas, context-switching between guiding executives in a high-touch model to assisting consumer users in a rapid pace
• Manage on-call tasks for high-urgency user issues with extreme ownership. This includes being on critical ‘pager duty’ during APAC hours to ensure 24/7 Support for Critical Queries.
• Prioritize critically and comfortably adapt to an ever-evolving product landscape
• Operate in ambiguity, making informed decisions even in never-before-seen situations
• Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale
• Suggest and drive improvements to increase user satisfaction through support processes as well as own initiatives that increase efficiency and drive down contact rates
• Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products

You may be a good fit if you:

• Have experience in providing technical product support, in both English and Japanese, within a second tier, escalated, or priority support team.
• Are familiar with APIs and technical SaaS products and can deeply understand technical docs with ease
• Have demonstrated an ability to thrive in fast-paced, reactive situations while meeting core support metrics targets (e.g. CSAT, SLA, etc.)
• Possess strong user empathy and are expert in the lifecycle of a support case; you can read between the lines of a user’s question, put yourself in their shoes, and get at the heart of their needs for a speedy, satisfying resolution
• Have crisp but kind written communication skills and a deep care for the details
• Enjoy helping others learn about new features and complex concepts
• Are persistent and curious; you delight in the hunt of tracking down a bug or issue, and are energized by fixing this for all similar users going forward
• Have experience contributing to the foundations of a support team – this is essential, highly valuable, but often unglamorous work. And particularly key for this role due to it being among the first Support hires in APAC.
• Are proficient at working in a technical environment and are interested in Anthropic’s products
• Possess a deep sense of ownership, and are excited to help us build our team!

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals

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You will serve as a trusted advisor and operational force multiplier, bringing deep B2B SaaS expertise to help teams achieve revenue targets while building scalable frameworks that drive industry-specific customer success.

Responsibilities:

Industry Strategy & Analysis:

Partner with sales and regional leaders to develop go-to-market strategy, motions, country/region prioritisation and sector focus and strategy. Refine industry-specific go-to-market strategies across key verticals (e.g., Financial Services, Healthcare, Technology, Retail, Manufacturing etc.)

Identify Industry customer needs, pain points etc. and share feedback cross functionally to guide solution building across global teams such as product, engineering, finance, legal etc.

Build and maintain industry-specific value propositions, use cases, and sales playbooks

Drive territory and account segmentation strategies based on industry characteristics and opportunity

Establish industry benchmarks and best practices to guide sales approach and prioritization

Work with Finance on target setting, planning and bottom-up modeling

Go-to-Market Strategy & Execution:

Develop comprehensive industry frameworks that standardize how customers in each vertical derive value from our solutions

Drive quarterly, semi-annual, and annual planning cycles for industry-focused GTM segments

Analyse industry-specific sales metrics and pipeline dynamics to develop proactive insights

Partner with Account Executives to evolve sales motions and industry best practices based on vertical nuances

Continuously evaluate market opportunities, competitive positioning, and whitespace within target industries

Cross-Functional Leadership:

Lead collaboration across Strategy and RevOps, Sales Enablement, Strategic Finance, Product, and Marketing teams to ensure industry alignment

Work with Product teams to communicate industry-specific feature requirements and market feedback

Prepare executive-level materials including industry performance reviews, strategic planning sessions, and board updates

Drive alignment across teams to ensure consistent execution of industry-specific go-to-market strategies

Partner with Marketing on industry-focused campaigns, events, and thought leadership initiatives

Operational Excellence:

Remove operational bottlenecks specific to complex industry sales cycles and compliance requirements

Execute critical processes including strategic account transitions, industry-specific CRM configurations, and vertical market data management

Optimise sales technology stack and ensure effective adoption of Salesforce and other sales tools

Establish sales process methodology, qualification criteria, and stage definitions for consistent execution

Ensure smooth operations across complex, multi-stakeholder sales motions typical in enterprise B2B software

You may be a good fit if you have:

Required qualifications:

10+ years of experience in B2B SaaS or enterprise software, with focus on sales strategy, revenue operations, industry consulting, or commercial roles

Deep expertise in one or more enterprise industry verticals with proven track record of driving growth in those markets

Strong analytical capabilities with demonstrated ability to convert complex industry data into actionable insights and strategy

Direct experience in commercial GTM roles selling or supporting sales of B2B software solutions to enterprise customers

Proven experience designing territories, setting quotas, and building variable compensation plans for enterprise sales teams

Track record of building sales capacity models, productivity frameworks, and headcount planning processes

Extensive experience with enterprise CRM systems (Salesforce required) and business intelligence tools

Proven ability to influence and partner with C-level stakeholders and senior sales leadership

Track record of developing industry-specific frameworks, sales plays, and value propositions

Bachelor's degree in business, economics, or related field

Strong candidates may also have:

Experience at high-growth B2B SaaS companies, particularly in industry-focused GTM or vertical sales roles

Background in AI/ML, cloud infrastructure, or enterprise software companies serving multiple industries

Track record of scaling sales organisations through 3x+ growth periods in B2B software, including territory expansion and comp plan evolution

MBA or advanced degree

Experience building industry-specific go-to-market motions from scratch

Track record of scaling sales organisations through 3x+ growth periods in B2B software

Direct enterprise sales or sales engineering experience in complex, multi-stakeholder environments

Experience with emerging technologies (AI, ML) in enterprise contexts

Management consulting experience with focus on industry strategy or commercial excellence

Deadline to apply: None. Applications will be reviewed on a rolling basis.

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Manager, Protection Scientist Engineer, Intelligence and Investigations

Location

San Francisco

Employment Type

Full time

Department

Intelligence & Investigations

Compensation

• $288K – $425K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires real world deployment and iteratively updating based on what we learn.

The Intelligence and Investigations team supports this by identifying and investigating misuses of our products – especially new types of abuse. This enables our partner teams to develop data-backed product policies and build scaled safety mitigations. Precisely understanding abuse allows us to safely enable users to build useful things with our products.

About the Role

Protection Science Engineering is an interdisciplinary role mixing data science, machine learning, investigation, and policy/protocol development. As a manager of Protection Scientist Engineers, you will lead a small but growing team of PSEs who design and build systems to proactively identify and enforce on abuse on OpenAI’s products. This includes ensuring we have robust abuse monitoring in place for new products, sustaining monitoring for existing products, and prototyping and incubating systems of defense against our highest risk harms. The team also responds to and investigates critical escalations, especially those that are not caught by our existing safety systems. The team, and you, will leverage expert understanding of our products and data, and work cross-functionally with product, policy, and scaled engineering teams.

This role is based in our San Francisco office and may involve resolving urgent escalations outside of normal work hours. Some investigations and work may involve sensitive content, including sexual, child safety, violent, or otherwise-disturbing material.

In this role, you will:

• Lead, manage, and support an interdisciplinary and technical team across US timezones, working with them to chart longer term strategies.

• Leverage your expertise in designing, launching, and improving systems of defense to mentor the team and develop both technical and organisational solutions.

• Identify and create opportunities to enhance and make more efficient the team’s core work through understanding both cross-functional and technical challenges.

• Review, and at times design and participate in, the implementation of abuse detection, review, and enforcement for new product launches and major harms.

• Work with Product, Policy, Ops, and Investigative teams to understand key risks and how to address them, and with Engineering teams to ensure we have sufficient data and scaled tooling.

• Communicate the work of the team, at times externally, and coordinate with cross-functional partners to scope and prioritize work across abuse response.

You might thrive in this role if you:

• Have at least two years of experience managing or tech leading teams that fight threats at a tech company and/or government organization.

• Have deep experience with technical analysis and harm detection, especially using SQL and Python.

• Have experience in trust and safety and/or have worked closely with policy, enforcement, and engineering teams. An investigative mindset is key.

• Have experience with basic data engineering, such as building core tables or writing data pipelines in production, and with machine learning principles and execution. Basic software development skills are a plus as this role writes productionised code.

• Have experience scaling and automating processes, especially with language models.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human ne

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Location

Tokyo, Japan

Employment Type

Full time

Department

About the Team

The Technical Success team is responsible for the customer experience on both the OpenAI API platform as well as the ChatGPT business product, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are seeking a Solutions Engineer to partner with our customers and ensure they achieve tangible business value from our models through ChatGPT and the OpenAI API. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Mid Market/Enterprise Sales, Security, and Product teams.

This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees

In this role, you will:

• Deliver an exceptional pre-sales customer experience.

• Provide technical expertise in the pre-sales process, outlining the value proposition, clarifying technical requirements, and answering product-related questions.

• Demonstrate how the ChatGPT business product can provide solutions to customers’ business needs and deliver value, including (but not limited to) demos, use case scoping, and proof of concepts.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g. trust portal), and escalating complex requirements to the appropriate teams.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Develop and nurture strong customer relationships during the evaluation and purchasing process.

• Foster customer advocacy and represent the voice of the customer with internal teams, gathering and relaying customer feedback and identifying themes across customers to incorporate into product planning.

• Collaborate closely with the Sales and GRC teams to ensure a seamless pre-sales experience.

You might thrive in this role if you:

• Have 7+ years of experience in a Solutions Engineer (or similar) role, managing relationships with large, global, and complex organizations, preferably working with a technical enterprise product.

• Are fluent in both Japanese and English, as this is essential for partnering with customers, providing technical expertise, demonstrating value, and collaborating effectively with teams at headquarters.

• Have a solid track record of delivering and scaling an exceptional pre-sales customer experience.

• Have experience providing higher level security and compliance support as well as a thorough understanding and knowledge of IT security principles and customer requirements for similar technical B2B SaaS products.

• Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders.

• Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.

• Operate with high horsepower, have strong problem-solving skills, are adept at frequent context switching, effectively manage working on multiple projects at once with expansive ownership, and ruthlessly prioritize.

• Are personally committed to fostering the safe and ethical evolution of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

San Francisco

Employment Type

Full time

Department

Model Deployment for Business

Compensation

• $198K – $335K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the team

OpenAI’s Forward Deployed Engineering (FDE) org sits at the intersection of product, engineering, research, and go-to-market. We take frontier platform capabilities into the real world with design partners, turning raw customer signal into shipped software, repeatable patterns, and durable products.

About the role

This is a founding Technical Deployment Lead (TDL) role for the FDE Platform team. You will be accountable for making our earliest design partner deployments successful, from initial scoping and success criteria through production adoption and demonstrated value.

This is an ops-heavy, technically deep role: you will drive alignment across OpenAI and customer stakeholders, run the delivery plan across interdependent workstreams, and ensure enterprise constraints are handled upfront rather than discovered late. You will work closely with B2B Platform and FDE Platform teams to drive crisp execution, clear tradeoffs, and a path to scalable rollout for our platform design partners. Success is defined by delivered outcomes and adoption in critical workflows, not activity or slideware.

Success will be measured by platform outcomes that are measured by successful deployments. Deployments should deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures).

In this role you will

• Define pilot scope and success criteria: Partner with customer sponsors and technical leads to translate goals into a concrete plan, measurable outcomes, and clear acceptance criteria.

• Own the delivery plan across work streams: Build and run integrated milestones, dependencies, and execution rhythms across Applied, platform engineers, and customer teams.

• Drive stakeholder alignment and decision-making: Lead internal and external working sessions, keep tradeoffs explicit, unblock decisions, and escalate crisply when needed.

• Ensure enterprise readiness from day one: Pressure-test security posture, permissions and access boundaries, audit-ability, and deployment/infra requirements as part of the delivery plan.

• Manage production adoption and value realization: Drive onboarding, enablement, and change management so deployments land in real workflows and deliver measurable impact.

• Run multiple deployments with rigor: Maintain clear status, risks, and mitigations across concurrent pilots, and continuously adjust plans to protect outcomes.

• Convert learnings into actionable next steps: Synthesize what worked and what broke into clear requirements, sequencing proposals, and improvements to the platform delivery approach.

You might thrive in this role if you

• Have 5+ years leading complex, customer-facing technical delivery where you owned outcomes end-to-end in high-ambiguity environments.

• Are deeply credible with senior technical stakeholders and can whiteboard architectures, reason about enterprise deployment constraints, and go in the weeds when required.

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San Francisco

Employment Type

Full time

Department

Scaling

Compensation

• $123K – $285K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

OpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team is responsible for building the next generation of AI-native silicon while working closely with software and research partners to co-design hardware tightly integrated with AI models. In addition to delivering production-grade silicon for OpenAI’s supercomputing infrastructure, the team also creates custom design tools and methodologies that accelerate innovation and enable hardware optimized specifically for AI.

About the Role

We are seeking an experienced ASIC Strategic Sourcing and EDA/IP Licensing Strategy Partner Manager to lead strategy, sourcing, and vendor partnerships across OpenAI’s chip, system, and emulation ecosystem. This is a highly cross-functional role, driving supplier selection, contract negotiations, and ongoing vendor management for the tools, IP, and systems that underpin OpenAI’s most ambitious hardware programs.

As OpenAI scales silicon, system design, and cross-org research needs, you will be the single-threaded owner for EDA/IP, emulation, and chip supplier engagements. Your work will directly accelerate program execution velocity, secure mission-critical capacity, and strengthen executive-level vendor relationships. You will have an opportunity to drive vendor optimization by providing clarity on needs, reducing duplicate licenses and unnecessary costs, accelerate contract execution to secure critical capacity on time, and build trusted partnerships with key suppliers. You will also help establish clear governance and scalable engagement frameworks that provide visibility into spend, utilization, and risk as OpenAI continues to grow.

Responsibilities

• Drive commercial structures and contracts ASICs including IP blocks, design services, verification, foundry/OSAT engagements, and NPI ramp support—ensuring shortened contract cycles and timely resource and capacity commitments.

• Lead end-to-end supplier and licensing strategy for EDA, IP, and large rack systems supporting OpenAI’s ASIC and infrastructure programs. Rationalize licensing across organizations to maximize efficiency and eliminate duplicate spend, influencing engineering to support strategic consolidation efforts.

• Own supplier/partner selection, evaluation, pricing, contracting, renewals, and performance management across current and future partners.

• Lead emulator negotiations, capacity planning, and usage agreements; develop escalation paths to meet critical engineering needs.

• Build durable executive relationships with suppliers/partners, run QBRs/TRMs, negotiate early-access programs, and align on joint roadmaps to provide visibility into OpenAI’s evolving supplier needs. Translate engineering requirements into sourcing specifications, terms, and license structures; manage vendor escalations and hold suppliers accountable for commitments.

• Partner closely with engineering, legal, and finance to balance trade-offs, serve as the single point of contact for Research/Scaling and other orgs, and ensure engagements are strategic rather than transactional to maximize OpenAI’s long-term leverage.

• Provide clear dashboards and reporting on spend, utilization, capacity, and risk.

Qualifications

• 8+ years in EDA/IP licensing/strategic sourcing, and supplier base strategy roles.

• Experience in ASIC partnerships/strategic sourcing and deep familiarity with vendors in supply chains and ecosystems

• Deep familiarity with vendors in EDA, IP, design services, and emulation.

• Strong commercial negotiation skills with a proven track record of securing favorable terms and managing complex contracts.

• Ability to partner with engineering leaders to translate technical needs into commercial outcomes.

• Executive maturity and presence to represent OpenAI’s interests in high-stakes negotiations and executive-level meetings.

• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and develop insights that inform business decisions.

• Excellent communication and interpersonal skills, with the ability to effectively communicate with cross-functional teams, including engineering, sales, and executive stakeholders.

• Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.

• Strong attention to detail and organizational skills, with the ability to manage multiple projects and priorities simultaneously.

• Bachelor’s degree in a related field (e.g. business, engineering, computer science).

• MBA or advanced degree preferred.

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Location

Tokyo, Japan

Employment Type

Full time

Department

About the Team

OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are looking for dedicated, experienced, and passionate individuals to help solve some of the most difficult problems faced by our customers and build our post-AGI support team with us. In this role, you will interact directly with customers through support tickets and Slack messages, troubleshooting complex issues and resolving novel, often undefined technical problems while setting a positive precedent for the rest of the team. You’ll partner closely with cross-functional teams to drive initiatives that reduce bugs, improve features, and build the systems that elevate our customer experience. Your work will bring us toward industry-leading response times and service levels, while strengthening our internal customer feedback operations in an increasingly intricate space. You will help scale our support organization by improving operational processes and leveraging our own technology to build the next version of the support team in the new AI world. You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with OpenAI.

If you thrive in environments that value impact, collaboration, and fast-paced problem-solving, you might be the perfect fit for our team

This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Japanese _and_ English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.

You’ll be responsible for:

• Work directly with customers, solving their most complex problems and providing ownership and education on the use of our platforms.

• Be among the foremost experts on everything related to OpenAI products, even where our AI does not have the answer.

• Be among the last line of defense before our core Product and Engineering teams, and partner with engineering and customer teams to resolve issues.

• Use scripting and emerging AI capabilities to improve internal tooling and automate recurring processes.

• Take learnings from resolving customer issues and create our approach to scaling these solutions, partnering with product and Go-To-Market teams.

• Orchestrate agentic improvements to our operations that will level-up our entire team.

• Foster a supportive and productive work culture within the User Operations team.

• Provide support coverage in on call shifts and during holidays and weekends based on business needs.

Note: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday)

You might thrive in this role if you have:

• Have 8+ years of experience in user operations, technical support, or support engineering roles, ideally within tech startups or fast-paced environments.

• Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python or similar) for automating repetitive tasks and integrating tools.

• Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.

• Naturally question established norms, skillfully identify root causes, and proactively drive innovation and process improvements.

• Are among the very best critical thinkers, problem solvers, and communicators of complex technical issues in the industry.

• Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.

• Have proven experience building strong relationships with customers and cross-functionally to drive resolution to complex issues.

• Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.

• Have high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership and prioritization.

_PREFERRED:_ Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Department

Technical Program Management

Compensation

• $257K – $335K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

OpenAI's Human Data Team creates custom data solutions driving groundbreaking research. Our work enhances and evaluates our flagship models and products like ChatGPT, GPT-4, and Sora, and contributes to safety initiatives through collaboration with our Preparedness and Safety Systems teams.

About the Role

As a Technical Program Manager (TPM) in the Human Data team you will partner with research and engineering to design and implement pragmatic solutions for collecting high-quality data. You will be a key interface between our research roadmap, external vendors, AI trainers, and the Human Data engineering team.

This role is based in our San Francisco HQ and will report to the Head of Human Data Operations. We offer relocation support to new employees.

In this role, you will:

• Collaborate with Research: Partner with researchers to scope data collection needs, define success metrics, and establish quality measurement frameworks.

• Design & Execute Data Collection Campaigns: Translate research needs into actionable plans and accelerate execution by leveraging existing tooling and iterating to reach the desired outcome. In many cases, you will need to implement scrappy new solutions while partnering with engineering to design robust/scalable solutions.

• Unblock Yourself: You must be deeply uncomfortable with the idea of sitting around waiting for external dependencies, and have the technical acumen and drive to figure out how to achieve at least partial success in the interim

• Optimize Systems & Processes: Build and optimize dashboards to track campaign performance, leveraging SQL and Python for data analysis and actionable insights.

• Drive Technical Roadmaps: Collaborate with engineers to enhance data platforms, resolve blockers, and ensure security best practices such as access management

• Scale Your Impact: Advise and empower program managers and vendors to drive day-to-day execution so that you can focus on addressing high priority opportunities.

You’ll thrive in this role if you:

• Proficient in SQL and Python for data analysis, including querying databases, processing large datasets, and generating actionable insights

• Proficient in Python for interacting with various tools via APIs, including sending requests, processing responses, and integrating functionalities into workflows

• Proficient in SQL for creating analytics dashboards, including writing complex queries, optimizing data retrieval, and visualizing insights for decision-making

• A strong understanding of how LLMs work and of prompt engineering

• Are excited to understand the technicalities of cutting edge AI research and work alongside researchers from instantiation to launch

• Enjoy being part of an ambitious and technically-minded team

• Have experience working at large scale across a portfolio of projects

• Want to get your hands dirty; grit and creative problem solving will be required daily

• Have an action-oriented and deeply curious mind

• Learn technical concepts exceptionally quickly, seeking out knowledge to become proficient in areas that are new to you

• Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization

• Thrive in dynamic environments and can navigate ambiguity with ease

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and

XML job scraping automation by YubHub

The Technical Success team is responsible for the customer experience on both the OpenAI API platform as well as the ChatGPT business product, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are seeking a Solutions Engineer to partner with our customers and ensure they achieve tangible business value from our models through ChatGPT and the OpenAI API. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development.

This role can be based in Delhi, Mumbai, or Bangalore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees

In this role, you will:

• Deliver an exceptional pre-sales customer experience.
• Provide technical expertise in the pre-sales process, outlining the value proposition, clarifying technical requirements, and answering product-related questions.
• Demonstrate how the ChatGPT business product can provide solutions to customers’ business needs and deliver value, including (but not limited to) demos, use case scoping, and proof of concepts.
• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g. trust portal), and escalating complex requirements to the appropriate teams.
• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.
• Develop and nurture strong customer relationships during the evaluation and purchasing process.
• Foster customer advocacy and represent the voice of the customer with internal teams, gathering and relaying customer feedback and identifying themes across customers to incorporate into product planning.
• Collaborate closely with the Sales and GRC teams to ensure a seamless pre-sales experience.

You might thrive in this role if you:

• Have 7+ years of experience in a Solutions Engineer (or similar) role, managing relationships with large, global, and complex organizations, preferably working with a technical enterprise product.
• Have a solid track record of delivering and scaling an exceptional pre-sales customer experience.
• Have experience providing higher level security and compliance support as well as a thorough understanding and knowledge of IT security principles and customer requirements for similar technical B2B SaaS products.
• Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders.
• Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.
• Operate with high horsepower, have strong problem-solving skills, are adept at frequent context switching, effectively manage working on multiple projects at once with expansive ownership, and ruthlessly prioritize.
• Are personally committed to fostering the safe and ethical evolution of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Trust & Safety Operations Analyst

Location

San Francisco

Employment Type

Full time

Department

Compensation

• $189K – $280K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base.

We support users across ChatGPT, our API, enterprise offerings, and developer tools handling sensitive inbound cases, building detection and enforcement systems, and scaling operational processes to meet the demands of a fast-moving, high-stakes environment.

About the Role

We are seeking experienced, senior-level analysts who specialize in one or more of the following areas:

• Content Integrity & Scaled Enforcement – Detecting, reviewing, and acting on policy violations, harmful content, and emerging abuse patterns at scale.

• Emerging Risk Operations – Identifying, triaging, and mitigating new and complex safety, policy, or integrity challenges in a rapidly evolving AI landscape.

In this role, you will own high-sensitivity workflows, act as an incident manager for complex cases, and build scalable operational systems; including tooling, automation, and vendor processes that reinforce user safety and trust while meeting our legal, ethical, and product obligations.

We use a hybrid work model of 3 days in the San Francisco office per week and offer relocation assistance to new employees.

Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing.

In This Role, You Will:

• Handle and resolve high-priority cases in your area of specialization (scaled content enforcement, fraud/scams, privacy/regulatory, or emerging risks).

• Perform in-depth risk evaluations and investigations using internal tools, product signals, and third-party data.

• Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation.

• Partner with cross-functional teams to design and implement world-class operational workflows, decision trees, and automation strategies.

• Build feedback loops from casework to inform product, engineering, and policy improvements.

• Develop and maintain playbooks, SOPs, macros, and knowledge resources for internal teams and vendors.

• Lead or contribute to cross-functional projects, from zero-to-one process builds to global operational scale-ups.

• Monitor operational health through case quality audits, SLA adherence, escalation accuracy, and user satisfaction metrics.

• Train and support vendor teams, ensuring consistent quality and alignment with OpenAI’s trust and safety standards.

You Might Thrive in This Role If You:

• Have 5+ years of experience in one or more of: trust & safety, fraud prevention, scam investigation, privacy/legal operations, compliance, or other risk/integrity domains ideally in a global or high-growth tech environment.

• Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact.

• Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks.

• Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes.

• Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence.

• Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts.

• Thrive in ambiguous, high-autonomy environments and balance speed with diligence.

Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact.

What We Offer

• Competitive salary and equity package

• Comprehensive benefits, including medical, dental, and vision insurance

• 401(k) retirement plan with employer match

• Paid parental leave and medical and caregiver leave

• Flexible PTO and paid company holidays

• Mental health and wellness support

• Annual learning and development stipend

• Daily meals in our offices and meal delivery credits

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends

How to Apply

If you are a motivated and experienced professional looking to join a dynamic team, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

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Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Executive Operations

Compensation

• $69.71 per hour • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Global Affairs Team

Global Affairs (GA) leads OpenAI’s engagement with governments, policymakers, civil society, and international institutions around the world. The team works to ensure OpenAI’s technologies are developed and deployed responsibly—aligned with global norms and informed by real-world policy, regulatory, and geopolitical considerations.

GA spans government relations, public policy, international strategy, and external partnerships, serving as a bridge between OpenAI’s technical work and the external environment in which it operates. The org helps anticipate regulatory trends, shape thoughtful policy outcomes, and support leadership in navigating complex global issues as AI adoption scales worldwide.

Our leadership team reflects OpenAI’s culture and core values and is deeply mission-driven, kind, and thoughtful. We take pride in fostering a collaborative environment grounded in open communication and authenticity, making OpenAI an exceptional place for highly accomplished professionals to do their best work.

We’re looking for an Executive Business Partner to provide high-trust operational and strategic support to two executives within Global Affairs, enabling leaders to stay focused on external engagement, policy priorities, and cross-functional coordination across OpenAI.

About the Role

The Executive Business Partner will be a proactive and adaptable partner to executives, managing complex scheduling, coordinating projects, and optimizing workflows. This role requires independence, task-level ownership, and a deep understanding of OpenAI’s mission to foster AGI that benefits humanity. The ideal candidate is comfortable with ambiguity, rapidly-evolving business priorities, and can drive best practices to help scale exec and team operations.

This role is based in San Francisco, CA or Washington, DC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Build strong connections within the immediate team and across other departments, becoming a trusted partner to leaders. This includes an understanding of team dynamics, priorities, and stakeholders, facilitating seamless coordination on high-stakes projects.

• Excel in sharing information clearly and efficiently, adapting communication styles for a broad range of audiences.

• Balance the calendars and priorities of multiple leaders, demonstrating prioritization skills and agility in adapting to shifts in priorities, while maintaining accuracy and meeting deadlines.

• Operate with discretion and independence, proactively optimizing processes and flagging risks, while ensuring sensitive information is handled with care.

You might thrive in this role if you have / are:

• 5+ years of experience in an Executive Business Partner, Chief of Staff, or senior executive support role, ideally in a fast-paced, high-growth environment.

• Proven experience supporting multiple senior leaders with complex, highly cross-functional portfolios, including significant external engagement.

• Comfortable operating at the intersection of policy, government affairs, international strategy, legal, and communications, and partnering closely with internal stakeholders across these functions.

• Expert at managing and optimizing extremely high-volume, high-stakes calendars, including external meetings with global partners, policymakers, and senior executives.

• Exceptional attention to detail—not as a personality trait, but as an exercised functional skill (e.g., mastery of project-based tools, tracking near- and long-term deliverables, anticipating dependencies and risks).

• Excellent written and verbal communication skills, with the judgment to tailor messaging appropriately across audiences—from external partners and policymakers to internal stakeholders and executives.

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Singapore

Employment Type

Full time

Location Type

Hybrid

Department

About the Team

The Technical Success team is responsible for the customer experience on both the OpenAI API platform as well as the ChatGPT business product, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are seeking a Solutions Engineer to partner with our customers and ensure they achieve tangible business value from our models through ChatGPT and the OpenAI API. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development.

This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deliver an exceptional pre-sales customer experience.

• Provide technical expertise in the pre-sales process, outlining the value proposition, clarifying technical requirements, and answering product-related questions.

• Demonstrate how the ChatGPT business product can provide solutions to customers’ business needs and deliver value, including (but not limited to) demos, use case scoping, and proof of concepts.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g. trust portal), and escalating complex requirements to the appropriate teams.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Develop and nurture strong customer relationships during the evaluation and purchasing process.

• Foster customer advocacy and represent the voice of the customer with internal teams, gathering and relaying customer feedback and identifying themes across customers to incorporate into product planning.

• Collaborate closely with the Sales and GRC teams to ensure a seamless pre-sales experience.

You might thrive in this role if you:

• Have 7+ years of experience in a Solutions Engineer (or similar) role, managing relationships with large, global, and complex organizations, preferably working with a technical enterprise product.

• Have a solid track record of delivering and scaling an exceptional pre-sales customer experience.

• Have experience providing higher level security and compliance support as well as a thorough understanding and knowledge of IT security principles and customer requirements for similar technical B2B SaaS products.

• Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders.

• Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.

• Operate with high horsepower, have strong problem-solving skills, are adept at frequent context switching, effectively manage working on multiple projects at once with expansive ownership, and ruthlessly prioritize.

• Are personally committed to fostering the safe and ethical evolution of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

Singapore

Employment Type

Full time

Location Type

Hybrid

Department

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role We are looking for dedicated, experienced, and passionate individuals to help solve some of the most difficult problems faced by our customers and build our post-AGI support team with us. In this role, you will interact directly with customers through support tickets and Slack messages, troubleshooting complex issues and resolving novel, often undefined technical problems while setting a positive precedent for the rest of the team. You’ll partner closely with cross-functional teams to drive initiatives that reduce bugs, improve features, and build the systems that elevate our customer experience. Your work will bring us toward industry-leading response times and service levels, while strengthening our internal customer feedback operations in an increasingly intricate space. You will help scale our support organization by improving operational processes and leveraging our own technology to build the next version of the support team in the new AI world. You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with OpenAI.

If you thrive in environments that value impact, collaboration, and fast-paced problem-solving, you might be the perfect fit for our team

This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully fluent in English (spoken and written). Please note that your resume must be submitted in English, and the interview process will be conducted in English.

You’ll be responsible for:

• Work directly with customers, solving their most complex problems and providing ownership and education on the use of our platforms.

• Be among the foremost experts on everything related to OpenAI products, even where our AI does not have the answer.

• Be among the last line of defense before our core Product and Engineering teams, and partner with engineering and customer teams to resolve issues.

• Use scripting and emerging AI capabilities to improve internal tooling and automate recurring processes.

• Take learnings from resolving customer issues and create our approach to scaling these solutions, partnering with product and Go-To-Market teams.

• Orchestrate agentic improvements to our operations that will level-up our entire team.

• Foster a supportive and productive work culture within the User Operations team.

• Provide support coverage in on call shifts and during holidays and weekends based on business needs.

Note: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday)

You might thrive in this role if you have:

• Have 8+ years of experience in user operations, technical support, or support engineering roles, ideally within tech startups or fast-paced environments.

• Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python or similar) for automating repetitive tasks and integrating tools.

• Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.

• Naturally question established norms, skillfully identify root causes, and proactively drive innovation and process improvements.

• Are among the very best critical thinkers, problem solvers, and communicators of complex technical issues in the industry.

• Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.

• Have proven experience building strong relationships with customers and cross-functionally to drive resolution to complex issues.

• Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.

• Have high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership and prioritization.

_PREFERRED:_ Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.

About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Department

Strategy & Operations

Compensation

• $185K – $260K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Strategy & Operations team is responsible for driving cross-company readiness and response for critical moments and partners across the organization to manage both org and company-critical programs. Candidates should have a high level of maturity, strong executive presence, and strong judgment in complex high-profile situations.

About the Role

We are seeking a strong candidate with a proven ability to work with technical teams and also manage internal alignment for critical events, including major product launches, SEVs, and external events that could impact our users and products. This role will work closely with functional teams, with a particular focus on those working on product and trust & safety issues.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Program manage special projects across Strategy and company-wide initiatives, requiring strong planning, cross-functional coordination, and familiarity with product teams — with a focus on safety and product support.

• Absorb a significant amount of information from a variety of inputs to frame decisions and communicate clear updates, recommendations, and trade-offs for product focused audience and executive audience.

• Drive processes across various teams to ensure a unified, efficient response during critical periods.

• Actively collaborate with cross-functional teams to ensure effective prioritization and response to fast-moving issues

• Help expand and mature our rapid response tool-kit with hands on investment and testing of new tools for adoption within team and key playbook development

• Identify and prioritize emerging risks and escalations, support sensitive investigations, product mitigations and red-teaming.

• Availability to support team-oncall and on-call work on weekends (when assigned)

You might thrive in this role if you:

• 6–10 years proven experience working with Product/ technical teams, Program Management, Crisis Management, Escalations Management, Consulting or a similar role

• Demonstrated ability to work on and understand technically complex projects and program manage workflows.

• Experience working in product and product teams, with a focus on integrity, operations and trust & safety.

• Demonstrated ability to clearly communicate challenges, recommendations and trade-offs under pressure.

• Outstanding organizational and written communication skills, including drafting executive level briefs or reports.

• A proven track record of effectively prioritizing and managing workloads, demonstrating a strong commitment to delivering high-quality results.

• Can collaborate with product and safety teams to create systems/tools to facilitate internal processes and rapid response to critical events.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

XML job scraping automation by YubHub

Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Data Science

Compensation

• $293K – $325K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Role

We’re hiring a Data Scientist to support our Marketing Innovation pod, a cross-functional team building the internal tools and agentic systems that fundamentally change how we do marketing and serve customers.

We build product-like systems that:

• Deliver high-touch, consultative experiences to millions of SMB customers through agentic lifecycle and sales experiences

• Adapt messaging, creative, and outreach using real-time behavioral signals

• Power intelligent routing, targeting, and engagement decisions at scale, with minimal human-in-the-loop

In this role, you’ll be embedded with Product and Engineering to ensure these systems drive measurable business outcomes.

What You’ll Do

• Define success metrics for agentic marketing systems (e.g., incremental pipeline generated, conversion lift, rep hours saved), including leading indicators that enable weekly iteration.

• Design measurement and experimentation frameworks for always-on systems across lifecycle automation, creative generation, targeting, and routing — using holdouts, staged rollouts, and quasi-experimental methods when needed.

• Partner with PMs and engineers to instrument, evaluate, and monitor launches so every meaningful release has observability and a credible read on incremental value.

• Translate behavioral and model-driven signals into decisions: what to scale, where to intervene, and how to allocate human and compute attention across segments.

• Build repeatable decision loops (pre-launch criteria → post-launch read → next action) that convert analysis into shipped changes.

What We’re Looking For

• 10+ years in a quantitative role (e.g., Data Science, Decision Science), ideally at a product-led company supporting B2B growth, with exposure to SMB or scaled self-serve motions.

• Deep grounding in experimentation, causal inference, and applied statistics, with experience designing and interpreting tests in real-world, always-on environments.

• Strong technical fluency in SQL and Python, including working directly with messy, incomplete behavioral data to quantify impact.

• Proven track record of translating results into shipped decisions (product, lifecycle, targeting, routing).

• Strong business judgment and a bias toward action: able to scope ambiguous problems, define success, and move quickly from insight to strategy.

• Excellent communicator and partner to PMs/Engineers; comfortable influencing stakeholders and presenting recommendations to senior leadership.

Nice to Have

• Familiarity with large language models and AI-assisted operations platforms

• Experience working on operational automation and decision systems (routing, prioritization, optimization)

• Experience operating in early-stage or rapidly evolving environments, including building measurement and experimentation frameworks from scratch.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Executive Operations

Compensation

• $91.36 per hour • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

Our Executive Operations team includes Executive Business Partners and Administrative Business Partners, who serve as trusted advisors and collaborators to OpenAIs executives and leaders, focused on strong communication and operational excellence across teams. With a focus on elevating the impact and efficiency of leadership, we anticipate needs, streamline processes, and provide comprehensive support to ensure our executives can focus on high-impact initiatives. We play a pivotal role in driving success and achieving key milestones by cultivating strong relationships and leveraging our deep understanding of business objectives. With a commitment to excellence and a proactive approach, we are dedicated to empowering our leaders and contributing to the overall growth and success of the company.

About the Role:

We are seeking a Senior Executive Business Partner to support our BFO of Corporate and Investor Relations. This role is a force multiplier for a high-visibility function operating at the intersection of finance, strategy, legal, communications, and external stakeholders. You will help build the operating system that enables world-class Investor Relations execution.

This is not a traditional calendar-only role. The bar is operational leadership, sharp judgment, and the ability to run complex, high-stakes workflows with precision, confidentiality, and velocity.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Own the executive operating rhythm for the BFO of Corporate and IR: master calendar strategy, prioritization, prep, and follow-through across internal and external commitments.

• Run Investor Relations engagement logistics end-to-end: investor and analyst meetings, conferences, non-deal roadshows, partner meetings, and high-touch stakeholder engagement. Build tight run-of-show plans, briefing packets, and post-meeting action capture.

• Manage high-complexity travel and time-zone choreography, often with short notice and multiple stakeholders, with minimal churn and maximum clarity.

• Build and maintain systems: engagement trackers, contact hygiene, recurring cadence docs, briefing templates, meeting notes standards, action logs, and stakeholder mapping. Bring order without adding bureaucracy.

• Coordinate sensitive materials and information flows: ensure the right people see the right information at the right time. Protect confidentiality, manage version control, and maintain clean process.

• Partner tightly across functions: operate as connective tissue between Corporate, IR, Finance, Legal, and Comms, ensuring alignment on priorities and crisp execution.

What we are looking for (non-negotiables):

• 6-10+ years of experience supporting multiple leaders or executives in a fast-paced, high-growth, and or technical environment; demonstrated ability to operate with speed, accuracy, and strong judgment.

• Senior EBP experience supporting high-accountability leaders in Finance, Corporate Strategy, Investor Relations, Legal, or similarly high-stakes environments.

• Proven ability to manage shifting priorities, tight deadlines, and complex calendars with precision and composure; you can triage quickly, push back thoughtfully, and keep things moving without noise.

• Demonstrated capability supporting Investor Relations workflows: external stakeholder management, high-touch engagement, and complex travel and time-zone choreography.

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Engineering Manager, Atlas

Location

San Francisco

Employment Type

Full time

Department

Applied AI

Compensation

• $293K – $490K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The ChatGPT Atlas engineering team is focused on extending the functionality & reach of the ChatGPT Atlas app to new use cases & platforms. Our vision is to create a world class web browser with ChatGPT at its core, helping you get stuff done as you move across the web.

With Atlas, ChatGPT can come with you anywhere across the web; helping you in the window right where you are, understanding what you’re trying to do, and completing tasks for you, all without copying and pasting or leaving the page.

About the Role

We are seeking an experienced Engineering Manager to lead a major part of the Atlas browser engineering team. In this role, you will help build and scale a world-class engineering team, drive the execution of complex cross-functional projects, and contribute to the long-term strategy of transforming Atlas into people’s browser of choice. You will play a critical role in managing the team, ensuring product quality and reliability, and establishing processes that foster collaboration and efficiency.

In this role, you will:

• Manage and grow a high-performing engineering team in a fast-paced, high-expectation environment.

• Ramp up on the team’s technology, product, and business goals, including hands-on work to develop a deep technical understanding.

• Lead hiring and onboarding efforts to build a strong, collaborative team.

• Set clear priorities and strategic direction in collaboration with engineering, product, design, and research teams.

• Drive process improvements to increase team effectiveness and product quality.

• Deliver complex, cross-functional projects that align with business objectives and drive impact.

• Ensure the Atlas browser is scalable, reliable, and continuously improving.

• Collaborate closely with Product and Research teams to push the boundaries of AI-enabled assistance.

You might thrive in this role if you:

• Have 5+ years of experience managing engineering teams in a high-performance, fast-paced environment.

• Bring 5+ years of experience building and operating distributed systems at scale OR 5+ years of experience building installed/native apps at scale.

• Take pride in building delightful, high quality product experiences

• Have a strong track record of leading world-class teams and delivering impactful projects.

• Care deeply about diversity, equity, and inclusion, and have a track record of building inclusive teams

• Thrive in ambiguity and can adapt quickly to rapidly changing conditions.

• Have experience closing competitive candidates for your team, and the ability to craft and convey compelling visions of the future

• Have a strong coaching mindset and excel at guiding engineers to reach their peak potential.

• Have a voracious and intrinsic desire to learn and fill in missing skills—and an equally strong talent for sharing learnings clearly and concisely with others

• Are comfortable navigating AI/ML research collaborations (nice to have).

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Microsoft AI are looking for a talented Business Manager at their Redmond office. This role sits at the heart of strategic decision-making, turning market data into actionable insights for a company that's revolutionising AI technology. You'll work directly with leadership to shape the company's direction in the AI market.

About the Role

As a Business Manager at Microsoft AI, you will be responsible for owning and managing the organization's budget planning and forecasting processes, partnering with finance to ensure accuracy and alignment with business goals. You will also be responsible for monitoring budget performance on an ongoing basis, tracking actuals vs. plan and flagging variances with actionable recommendations. Additionally, you will lead headcount tracking and reporting, maintaining up-to-date records of current and planned headcount across teams.

Accountabilities

• Own and manage the organization's budget planning and forecasting processes, partnering with finance to ensure accuracy and alignment with business goals
• Monitor budget performance on an ongoing basis, tracking actuals vs. plan and flagging variances with actionable recommendations

The Candidate we're looking for

Experience:

• 3+ years of experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles

Technical skills:

• Strong attention to detail, prioritization and time management skills with the ability to manage sensitive information responsibly

Personal attributes:

• Demonstrated ability to operate in a fast-paced, changing environment

Benefits

• Business Management IC4 – The typical base pay range for this role across the U.S. is USD $96,500 – $188,400 per year
• Certain roles may be eligible for benefits and other compensation

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What you'll do

Lead department and support Plant themes and complex improvement projects.

• Proactively cycle PDCA to reduce injuries and hazards and ensure continuous improvement of safety characteristics of assigned areas
• Leverage Safety expertise to support Department Leaders, production safety advocates and/or safety committees to achieve self-sustaining safety culture and high level of safety performance.

What you need

• Minimum Educational Qualifications - Bachelor’s degree in Engineering, Occupational Safety and Health, Athletic Training, Exercise Physiology or other safety and health program or equivalent related experience

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What you'll do

To contribute to the development of functioning prototypes that will eventually become production ATV/SxS vehicles, researching and applying new technologies to support business targets and maintaining global vehicle product quality.

What you need

• Strong leadership, coaching and mentoring skills
• Ability to interact/communicate effectively with staff/management

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What you'll do

To contribute to the development of functioning prototypes that will eventually become production ATV/SxS vehicles, researching and applying new technologies to support business targets and maintaining global vehicle product quality.

• Develop complex component and system layouts for ATV/SxS prototype vehicles using computer-aided design software that achieve concept targets, function  requirements, and manufacturing requisites with limited supervision.

What you need

• Strong leadership, coaching and mentoring skills
• Ability to interact/communicate effectively with staff/management

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What you'll do

• Lead department and support Plant themes and complex improvement projects.
• Proactively cycle PDCA to reduce injuries and hazards and ensure continuous improvement of safety characteristics of assigned areas.
• Leverage Safety expertise to support Department Leaders, production safety advocates and/or safety committees to achieve self-sustaining safety culture and high level of safety performance.

What you need

• Detailed understanding of major health and safety regulations and injury/illness prevention strategies.
• Ability to communicate with all levels of the organization.
• Verbal and written communication skills.

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What you'll do

• Lead department and support Plant themes and complex improvement projects.
• Proactively cycle PDCA to reduce injuries and hazards and ensure continuous improvement of safety characteristics of assigned areas.
• Leverage Safety expertise to support Department Leaders, production safety advocates and/or safety committees to achieve self-sustaining safety culture and high level of safety performance.

What you need

• Minimum Educational Qualifications: Bachelor’s degree in Engineering, Occupational Safety and Health, Athletic Training, Exercise Physiology or other safety and health program or equivalent related experience.
• Minimum Experience: 0-4 years of safety experience.

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What you'll do

• Bring levels through every phase of development from concept to polish
• Proactively communicate with all stakeholders to ensure a high quality of work

What you need

• Experience in level art and multiplayer shooter games as a level artist and/or an avid player
• Strong layout and environment creation skills
• Familiarity with advanced game engine

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What you'll do

• Lead, manage, and mentor a diverse QA organization within the Distro team.
• Own the Distro Quality Strategy and quality signals.
• Drive prioritization and execution in a dynamic operating model.

What you need

• Proven senior experience leading QA teams with mixed skill sets and seniority.
• Strong understanding of testing and releasing both backend services and distributable applications.
• Exceptional prioritization and operational judgment.

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What you'll do

• Lead, manage, and mentor a diverse QA organization within the Distro team, including functional testers and external partners, QA analysts, programmers, and SDETs.
• Own the Distro Quality Strategy and quality signals, accounting for staffing constraints, backend services, and distributable applications.

What you need

• Proven senior experience leading QA teams with mixed skill sets and seniority, including technical and non-technical contributors, external partners, and senior QA SMEs.

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