9257bce3-76f Player Support Agent Imagine more for your career in games! We're looking for a Player Support Agent to join our team. As a Player Support Agent, you will provide top-notch assistance to our players by solving their queries about the game and providing excellent customer service. You'll be using your investigative skills and working with our ticketing system to help players with their game-related issues. You'll be responding to their inquiries through email and chat, but don't worry, you won't be taking any phone calls! Collaboration is essential in this role. You'll work closely with our internal teams to assist with project-related requests and provide feedback to their development team. You will be the voice of the product and the ear on the ground.

We're looking for someone with excellent Korean language skills, especially in writing. You can communicate fluently and confidently in Korean at a C1-C2 level. You are also proficient in English and can use it daily to interact with your colleagues. Keywords is a global and diverse company, so English is the common language for collaboration. Familiarity with either MS Office or Google Suite apps is a plus.

As a Player Support Agent, you will have the opportunity to work on some of the most popular games in the world, standing hand by hand with players, while also developing your skills and career. We offer a full training program for new hires, so prior experience in Customer Service is not necessary.

The working hours are 15:00 - 24:00 KST (8 hours of work + 1 hour of break) or 16:00 - 01:00 KST (8 hours of work + 1 hour of break), 5 days a week. We offer a range of benefits, including 4 National Insurances, Group Health Insurance, Retirement Pension, Annual leave, Paid Sick Leave, Paid Marriage Leave, Annual Health Check-ups, Seasonal Gift Bonus, and Employee Assistance Program.

If you're interested in joining our team, we highly encourage you to apply.

XML job scraping automation by YubHub

]]> full-time entry remote Korean language skills, English language skills, MS Office or Google Suite apps, prior experience in Customer Service Customer Service Gaming Keywords Studios https://logos.yubhub.co/keywordsstudios.com.png Keywords Studios is a leading provider of end-to-end services for the gaming and entertainment industries, helping clients bring their stories to life with a wide range of solutions. https://www.keywordsstudios.com/ https://apply.workable.com/j/C46F9CB0A9 Seoul 2026-04-24