At Cloudflare, we are on a mission to help build a better Internet. Our company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

Responsibilities

• Drive exceptional sales growth by meeting and exceeding assigned quarterly and annual quotas
• Manage, coach, and develop your team of Account Executives
• Provide day-to-day deal support and functional guidance to Account Executives
• Source, interview, and recruit top sales talents in coordination with recruiting and sales leaders
• Own and drive accurate and up-to-date Account Executive KPI, reporting in Salesforce and provide attainment forecast guidance to sales management on a weekly basis
• Help define ideal Account Executive profiles for the region
• Help on-board and ramp up Account Executives
• Develop and iterate on best-practices/programs aimed at accelerating DNR growth, new product (Cloudflare One portfolio) attach rates, and other company goals
• Define and drive optimal Sales Go-To-Market coverage (vertical, geo-based etc.) for all market segments
• Drive channel relationships forward to accelerate channel business
• Help foster relationships between customer/partner executives and Cloudflare executives within key customer accounts
• Drive an efficient business cadence to cover forecast calls, pipeline, deal reviews, and account plan reviews

Requirements

• Fluency in English and Hebrew
• A minimum of 15 years of overall sales experience out of which at least 10 years should be focused on Israel
• You should have 5+ years experience managing a team of quota-carrying sales reps with a successful proven track record of selling and upselling complex solutions across all market segments in Israel; preferably in a SaaS/Cloud/Cybersecurity platforms industry
• Experience directly managing a high volume, high velocity pipeline driving rapid growth while delivering long term value to our customers
• Experience developing & rolling-out Go-to-Market strategies in a fast-paced, rapidly changing environment
• Excellent presentation and communication skills, both written and verbal, with confidence to develop and present ideas to different audience levels
• Established experience and relationships with the Cybersecurity and SaaS/Cloud community in the assigned market with the ability to establish and grow strong partnerships
• Hands-on leader that strikes a balance between strategic vision and tactical execution
• Having a well regarded market reputation with strong related connections and relationships
• Experience with Salesforce and other sales reporting and BI tools
• Self-motivated with an entrepreneurial spirit and comfortable working in a fast-paced and dynamic environment
• Capacity to strive in a diverse and multicultural workplace
• Aptitude to learn new technical concepts and terms
• Bachelor’s degree required in a related field (Computer engineering, computer science or similar studies). MBA or MIS a plus

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Client Relationship Management (40%):

• Build and maintain strong, enduring relationships with clients, understanding their needs, goals, and challenges.
• Serve as the bridge between Engine and our clients, managing all aspects of the client support and experience.
• Engage with product/service owners and incident management specialists within our clients' organisations.
• Participate in monthly and quarterly business reviews with the Client Relationship Director/Engagement lead to discuss strategic initiatives and platform performance.

Strategic Planning and Communication (30%):

• Engage in clients' quarterly planning processes to understand their roadmap and align on business requirements.
• Provide regular, transparent updates to clients on changes, categorised as Critical Path, Immediate Impact, and Roadmap items.
• Collaborate with internal teams, including Solutions Architects and Product Owners, to establish estimated delivery timelines for client requests.
• Communicate and coordinate platform changes, assisting with the creation of client release notes for major API updates.

Technical Guidance and Support (20%):

• Provide technical support and troubleshooting for clients, helping to identify, assess, and triage issues based on severity and impact.
• Guide clients on the optimal use of our product, ensuring they get the best value from its technical features.
• Facilitate ongoing technical support by collaborating with engineering teams to troubleshoot and resolve issues.
• Assist new clients with the onboarding process, guiding them through the run process and supporting them during the UAT phase of project delivery.

Knowledge Management and Improvement (10%):

• Regularly review and update knowledge base materials and runbooks to ensure accuracy and relevance.
• Gather valuable feedback from clients on our product and services, relaying this information to our Technology and Product teams to inform future improvements.
• Contribute to the continuous improvement of our Engine documentation.

Requirements:

• Experience in a Service Desk or client-facing platform support management role.
• Proven experience in incident and problem management.
• Technical aptitude and curiosity, with experience working with cloud-based SaaS systems.
• Strong presentation, communication, and facilitation skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Excellent interpersonal skills and the ability to build strong relationships with clients and key stakeholders.
• Inquisitive with strong analytical skills and a strong attention to detail when understanding client issues, needs, and concerns.
• Confidence to ask insightful questions and engage in conversations with senior bank executives.
• A self-motivated and proactive individual who can work effectively in a highly autonomous environment.
• Ability to work confidently and effectively in a collaborative, flat-structured team environment.

Experience with SaaS, APIs or cloud platforms is helpful, but attitude, ownership and communication matter more to us than a perfect CV.

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At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.

We are a dynamic team passionate about AI and its potential to transform society. Our teams are distributed between France, USA, UK, Germany, and Singapore.

As an early member of our Partner Team, you will work closely with our Partner and GTM teams to drive the adoption of our state-of-the-art enterprise AI platform and models.

Responsibilities

Pre-Sale & Sales Activities:

• Execute on effective technical discovery with partners to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives

• Help onboard AI Platform and model updates to strategic partner platforms

• Drive enablement at scale across strategic partner technical and sales teams

• Create and update assets for partner enablement portal: technical decks and docs, enablement videos, reference architectures, etc.

• Support partners in identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer.

• Collaborate with the partner and Mistral sales teams to progress deals and penetrate accounts, providing technical expertise and insights where necessary.

• Create a strategic vision for the customer based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.

Product Implementation & Integration:

• Be the “user zero” to crash-test and experiment on newly-deployed models, features, and tools in order to proactively document them, suggest fixes and improvements, and escalate more in-depth feedback to the engineering teams.

• Help build relevant tooling for quality control of our model deployments on each ☁️ (SDK, availability, scalability)

• Guide and support partners and customers in deploying our text completion API into their infrastructure.

• Work closely with customers and partners to fine-tune models according to their specific requirements.

• Regularly liaise with the product and technical teams to relay feedback and suggest improvements.

Customer & Partner Success & Support:

• Collaborate with Account Executives to ensure that the customer is maximizing the product's potential.

• Provide post-deployment support, addressing any issues or challenges that arise promptly.

• Offer recommendations for product optimizations or new features based on customer feedback.

• Develop custom features for customers as needed.

About You

• Previous experience in a technical partner pre-sales or consulting role with a heavy emphasis on partner and customer-facing interactions (i.e., Implementation Consultant, Solutions Architect, Sales Engineer).

• Experience partnering with large technology cloud or platform providers, sales, and technical teams driving technical account strategy, proof-of-concept scoping, and execution.

• Hands-on experience in deployment AI solutions and leveraging technical skills throughout implementations.

• Ability to successfully drive complex interactions with tech teams and to connect with technical stakeholders.

• Strong Python development skills with proven ability to integrate data from multiple sources.

• Working knowledge of cloud architecture and deployment patterns for AI/ML solutions.

• Experience building enablement assets and driving enablement or evangelism at scale.

• Track record of managing complex implementation projects from discovery to delivery.

• Experience running solution design workshops and translating business requirements into technical specifications.

• Strong stakeholder management skills, including experience working with C-level executives.

• Outstanding presentation and communication skills, with ability to adapt messaging for technical and business audiences.

• Bachelor's or Master's in computer science, engineering, mathematics, or related fields (or equivalent experience).

• Nice to have: track record in managing partnerships and customer-facing interactions, creating strong relationships that align with business objectives and bring customer satisfaction.

• Nice to have: Familiarity with deal qualification using MEDDPICC and/or value-based sales methodologies like Command of the Message.

• Experience working in a constantly changing environment with multiple internal stakeholders.

• Demonstrated ability to collaborate with cross-functional teams.

• Strong written and verbal communication skills in English (native) and, ideally, other European languages.

Benefits

• Competitive cash salary and equity.

• Daily lunch vouchers: Swile meal vouchers with 10,83€ per worked day, incl 60% offered by company.

• Sport: Enjoy discounted access to gyms and fitness studios through our Wellpass partnership.

• Transportation: Monthly contribution to a mobility pass via Betterway.

• Health: Full health insurance for you and your family.

• Parental: Generous parental leave policy.

• Visa sponsorship.

• Coaching: we offer BetterUp coaching on a voluntary basis.

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As a Scrum Master at Capgemini, you will consistently demonstrate leadership qualities that enable teams to deliver via effective Lean-Agile practices. You will coordinate with internal and external teams to resolve dependencies, identify and eliminate impediments, and facilitate flow.

Key Activities

Servant Leadership

As a Scrum Master, you will consistently demonstrate qualities of a servant leader, focusing on enabling teams to deliver via effective Lean-Agile practices. This includes coordinating with internal and external teams to resolve dependencies, eliminate impediments, and facilitate flow.

Team Dynamics and Performance

You will place a strong emphasis on continually improving team dynamics and performance. This involves assisting the team in managing interpersonal conflicts, challenges, and exploiting opportunities for team growth.

Coaching and Mentoring

You will provide ongoing coaching on Lean-Agile principles and ensure that teams maintain a Lean-Agile mindset. You will also mentor and guide junior-level Scrum Masters on SAFe principles and manifesto.

Facilitation of Agile Ceremonies

You will independently participate in, facilitate, and manage the outputs of all agile ceremonies, including daily stand-up meetings, sprint reviews, sprint retrospectives, sprint planning, and backlog refinement sessions.

Collaboration and Communication

You will aid the team and Product Owner in managing and sequencing the backlog. You will lead moderately complex teams with work involving routine external team impact or dependencies and may have multiple system integration points.

Continuous Improvement

You will foster a culture of continuous learning and improvement by creating an environment for continuous learning and pursuing everything Agile. This includes participating in user groups, attending conferences, reading books, and writing blogs.

Problem Solving and Decision Making

With occasional support from the Release Train Engineer (RTE) and other resources, you will guide teams through the decision-making process and teach techniques on how to problem-solve, improve communication, self-manage, and self-organize.

Requirements

• Minimum 2 years' experience in Scrum Master role
• 1-3 years in an Agile environment experience or 4 years of experience in a project environment required
• English Proficiency required
• Bachelor's degree preferred
• SAFe Certified Scrum Master certification (within 180 days of hire) required
• SAFe Certified Practitioner or Agilist (within 180 days of hire) preferred

Benefits

This position comes with a competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

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At Valvoline Global Operations, we're proud to be The Original Motor Oil, but we've never rested on being first. Founded in 1866, we introduced the world's first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry.

Job Purpose

The Territory Business Manager will grow Valvoline market share within the assigned region, increasing distribution and portfolio penetration while ensuring national strategy execution through distributors. This role will find, develop and strengthen business partnership with key customers and/or distributors while developing their capabilities and ensuring their alignment.

How You Make an Impact (Job Accountabilities)

• Meet sales, profit and A/R or DSO targets. Measure, trigger and deploy actions as needed, lead internal and external team towards the goal.
• Channel management: Own the distributor relationship; develop and lead execution of distributor annual business plan; contracting; conduct business performance reviews; sell in/out data mining.
• Marketing local execution and leadership: Pricing intelligence; promotion planning; competitor benchmarking; activations, Valvoline marketing programs execution; Mkt Coop planning, implementation and control; mechanics activations and brand building activities.
• Train and develop distributor sales reps, managers and customers / Face to face with regional key accounts and mechanics.
• Prospect and get on board new distributors where needed in the assigned region.
• Lead and coordinate internal x-functional teams (supply, CS, mkt, technical, legal) to ensure a world-class customer experience and aligning resources and focus towards meeting our goals.
• Internal reporting, self-training and administrative tasks.
• Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.

What You Bring to the Role (Job Qualifications / Education / Skills / Requirements / Capabilities)

• Minimum of 7 years of experience in distributor sales within the automotive after-market industry.
• Previous experience in a multinational company.
• Automotive market and applications knowledge and experience required; lubricants experience preferred
• Bilingual in Spanish and English
• Customer Focus and Results Oriented
• Business Developer and entrepreneurial spirit
• Strong negotiation skills
• Self-confidence
• Flexibility and sense of urgency
• Analytical skills, organizational agility and critical thinking
• Drive and persistence
• High tolerance to frustration
• Interpersonal effectiveness
• Basic Financial Skills
• High Microsoft Office effectiveness
• Powerful presentation and communication skills

Competencies Desired

• Strategic Account Management – Ability to build and execute medium- and long-term growth plans with key accounts, balancing revenue, profitability, and brand positioning.
• Commercial & Financial Acumen – Strong understanding of P&L drivers, trade investment, pricing architecture, margin management, and ROI analysis.
• Category & Portfolio Management – Ability to analyze assortment performance, identify gaps vs competitors, and optimize portfolio by size, SKU and price laddering.
• Data-Driven Decision Making – Advanced use of sell-in / sell-out data, forecasting, pricing benchmarking, and performance analytics to trigger actions.
• Negotiation & Influence – Ability to lead structured negotiations with distributors and key accounts, protecting profitability and long-term positioning.
• Stakeholder Management – Ability to influence cross-functional teams and align internal resources to support commercial objectives.
• Execution Discipline – Strong follow-up, ownership and ability to translate strategy into measurable execution in the field.
• Change Leadership – Ability to drive new standards, processes and ways of working within distributor networks.
• Resilience & Emotional Maturity – High tolerance for pressure, rejection and complex commercial environments while maintaining professionalism.
• Communication & Executive Presence – Ability to present to senior distributor management and internal leadership with clarity and confidence.

Working Conditions / Physical Requirements / Travel Requirements

• Remote-based role with responsibility for managing the assigned territory.
• Frequent face-to-face business meetings with distributors, key accounts and workshops within the territory.
• Regular field visits to ensure execution excellence and relationship development.
• Performance-driven commercial environment with high autonomy and accountability
• 50–70% travel within assigned region (depending on territory size). Occasional national travel for sales meetings, training or regional reviews.

Benefits That Drive Themselves

• Health insurance plans (medical, dental, vision)
• Health Savings Account (with employer base deposit and match)
• Flexible spending accounts
• Competitive 401(k) with generous employer base deposit and match
• Incentive opportunity
• Life insurance
• Short- and long-term disability insurance
• Paid vacation and holidays
• Employee Assistance Program
• Employee discounts
• PTO Buy/Sell Options
• Tuition reimbursement
• Adoption assistance

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As a Growth Account Executive at Anthropic, you'll drive expansion and retention of our fastest-growing startup customers by helping them harness the transformative potential of safe, frontier AI. You'll leverage your consultative sales expertise to grow revenue while becoming a trusted strategic advisor, helping customers expand their AI capabilities and unlock new use cases. Working closely with GTM, product, and marketing teams, you'll identify expansion opportunities while ensuring our customers get maximum value from Anthropic's solutions.

Responsibilities:

• Drive revenue growth through strategic account expansion and renewals
• Own the full sales cycle for upsell opportunities while maintaining strong retention rates
• Build and maintain trusted relationships with key stakeholders across your portfolio of high-growth startups
• Lead strategic account planning including Quarterly Business Reviews, health checks, and renewal negotiations
• Partner with customers to identify new use cases and opportunities to expand their AI capabilities with Anthropic
• Serve as the voice of the customer by gathering feedback and conveying market needs to inform our product roadmap
• Develop and execute account strategies that align Anthropic's solutions with customer business objectives
• Proactively identify and mitigate retention risks while maintaining high customer satisfaction

You may be a good fit if you have:

• 3+ years of experience in sales or account management roles, with a proven track record of growing accounts and exceeding retention targets
• Success as a strategic business advisor, deeply understanding startup needs and creating innovative solutions that align with their vision
• Experience managing complex sales cycles, working with technical stakeholders, and negotiating strategic deals
• Strong presentation and communication skills with ability to build relationships across all customer levels, from ICs to C-level executives
• Analytical approach to understanding customer needs combined with creative solutions to drive expansion
• A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality
• Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly
• Experience running strategic business reviews and managing executive relationships
• Track record of consistently meeting or exceeding quota in fast-paced environments

Deadline to apply:

None. Applications will be reviewed on a rolling basis.

Logistics

• Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification.

Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work.

Your safety matters to us.

To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science

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About the Team

The Technical Success team is responsible for the customer experience on both the OpenAI API platform as well as the ChatGPT business product, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are seeking a Solutions Engineer to partner with our customers and ensure they achieve tangible business value from our models through ChatGPT and the OpenAI API. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development.

This role is based in Seoul, South Korea We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees

In this role, you will:

• Deliver an exceptional pre-sales customer experience.
• Provide technical expertise in the pre-sales process, outlining the value proposition, clarifying technical requirements, and answering product-related questions.
• Demonstrate how the ChatGPT business product can provide solutions to customers’ business needs and deliver value, including (but not limited to) demos, use case scoping, and proof of concepts.
• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g. trust portal), and escalating complex requirements to the appropriate teams.
• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.
• Develop and nurture strong customer relationships during the evaluation and purchasing process.
• Foster customer advocacy and represent the voice of the customer with internal teams, gathering and relaying customer feedback and identifying themes across customers to incorporate into product planning.
• Collaborate closely with the Sales and GRC teams to ensure a seamless pre-sales experience.

You might thrive in this role if you:

• Have 7+ years of experience in a Solutions Engineer (or similar) role, managing relationships with large, global, and complex organizations, preferably working with a technical enterprise product.
• Have a solid track record of delivering and scaling an exceptional pre-sales customer experience.
• Have experience providing higher level security and compliance support as well as a thorough understanding and knowledge of IT security principles and customer requirements for similar technical B2B SaaS products.
• Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders.
• Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.
• Operate with high horsepower, have strong problem-solving skills, are adept at frequent context switching, effectively manage working on multiple projects at once with expansive ownership, and ruthlessly prioritize.
• Are personally committed to fostering the safe and ethical evolution of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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The Technical Success team is responsible for ensuring the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, ensuring developers and enterprises maximize value from our models and products.

About the Role

We are seeking an experienced pre-sales solutions engineer to partner with our Large Enterprise and Digital Natives customers and ensure they achieve tangible business value from our models through ChatGPT and the OpenAI API. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development. You will work closely with Sales, Customer Success, Security, and Product teams.

This role is based in our Munich office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deliver an exceptional pre-sales customer experience for prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.

• Demonstrate how leveraging ChatGPT and the OpenAI API can meet customers’ business needs and deliver substantial business value, including, but not limited to, building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams.

You’ll thrive in this role if you:

• Have 5+ years of experience in a technical pre-sales role, managing C-level technical and business relationships with complex global organizations.

• Have full professional fluency in both German and English.

• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.

• Have industry experience in programming languages like Python or Javascript and working with REST APIs.

• Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

• Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

• Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Singapore

Employment Type

Full time

Location Type

Hybrid

Department

About the Team

The Technical Success team is responsible for the customer experience on both the OpenAI API platform as well as the ChatGPT business product, ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are seeking a Solutions Engineer to partner with our customers and ensure they achieve tangible business value from our models through ChatGPT and the OpenAI API. You will partner with senior business stakeholders to understand their pre-sales needs, guide their AI strategy, and identify the highest value use cases and applications. You will work with business and technical teams to demonstrate the value of our solutions and recommend architectural patterns to kickstart their implementation and development.

This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Deliver an exceptional pre-sales customer experience.

• Provide technical expertise in the pre-sales process, outlining the value proposition, clarifying technical requirements, and answering product-related questions.

• Demonstrate how the ChatGPT business product can provide solutions to customers’ business needs and deliver value, including (but not limited to) demos, use case scoping, and proof of concepts.

• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g. trust portal), and escalating complex requirements to the appropriate teams.

• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.

• Develop and nurture strong customer relationships during the evaluation and purchasing process.

• Foster customer advocacy and represent the voice of the customer with internal teams, gathering and relaying customer feedback and identifying themes across customers to incorporate into product planning.

• Collaborate closely with the Sales and GRC teams to ensure a seamless pre-sales experience.

You might thrive in this role if you:

• Have 7+ years of experience in a Solutions Engineer (or similar) role, managing relationships with large, global, and complex organizations, preferably working with a technical enterprise product.

• Have a solid track record of delivering and scaling an exceptional pre-sales customer experience.

• Have experience providing higher level security and compliance support as well as a thorough understanding and knowledge of IT security principles and customer requirements for similar technical B2B SaaS products.

• Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders.

• Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.

• Operate with high horsepower, have strong problem-solving skills, are adept at frequent context switching, effectively manage working on multiple projects at once with expansive ownership, and ruthlessly prioritize.

• Are personally committed to fostering the safe and ethical evolution of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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