As a Deployment Strategist, you will be the critical bridge between a customer's multi-million dollar business problem and Databricks' technical solution. You will partner with our Account Executives to build C-suite trust, perform deep discovery to map the customer's political and technical landscape, and scope the value. Your responsibilities will include:
\nDefining the Minimum Viable Product for a pilot, writing the PRD that guides the engineering team, and managing the project to a successful landing.
\nActing as the CEO of the project by authoring the PRD, prioritizing the engineering backlog, relentlessly managing scope, and acting as the primary hands-on QA tester.
\nDriving the FDE build team via an agile process, managing all stakeholder communications from the C-suite to individual engineers, and acting as the escalation manager to unblock all technical or political issues.
\nOwning the Day 0 launch, managing the war room, and driving the solution from launch to full adoption by capturing user feedback, iterating, and proving the defined business value.
\nScoping the ongoing maintenance plan, creating customer documentation/training, and leveraging your trusted advisor status to identify the next high-value FDE engagement.
\nWe look for:
\nA Trusted Advisor with C-suite gravitas and superb communication skills.
\nA Product Thinker and Systems Thinker who can perform a SWOT analysis, understand a competitive landscape, and define what to build and why.
\nAn Execution Driver with a Hands-On mentality. You are relentless, an expert at escalation, and willing to do the unglamorous work to get the project done.
\nIdeal Experience: 2+ years as a Deployment Strategist OR 2+ years at a high-growth startup in a builder or founder capacity. (Alternatively: 5+ years in a senior, client-facing product or delivery role at a top-tier tech company or consultancy).
\nProven Skills: Demonstrated experience in value-based scoping (TCO/ROI), managing agile software projects, writing PRDs, and the ability/interest to travel up to 50%.
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\nYou will be embedded with our most strategic customers from the very first sales call, all the way through to a production-ready solution. You will be the 'product manager' for the customer's problem, responsible for the 'why' and 'what,' while our FDEs (Engineers) will be your partners responsible for the 'how.'
\nAs a Deployment Strategist, you are the critical bridge between a customer's multi-million dollar business problem and Databricks' technical solution. You are a 'product manager for the field,' owning the entire non-technical lifecycle of an FDE engagement.
\nYour responsibilities will include:
\nWe look for:
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