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YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_faac8d60-0d9"},"title":"GTM Enablement - Expansion","description":"<p>We&#39;re hiring our first GTM Enablement – Expansion to build the foundation of how ElevenLabs enables its global revenue teams to drive adoption, expansion, and retention. This is a 0-to-1 builder role. You will define the strategy, build the infrastructure, and execute hands-on as we scale.</p>\n<p>What sets this role apart: we&#39;re looking for someone with a technical foundation and deep understanding of the post-sale motion. You&#39;ve been in the room for complex customer implementations, usage reviews, and cross-sell negotiations. You understand what it takes for a revenue team to drive product adoption and identify and close expansion opportunities , because you&#39;ve been that person.</p>\n<p>This role sits within Sales Enablement and reports to the Sales Enablement Lead, North America. You will work in close partnership with:</p>\n<ul>\n<li>Customer Success leads, North America and International (owning customer expansion)</li>\n</ul>\n<ul>\n<li>Revenue leadership (owning commercial strategy)</li>\n</ul>\n<ul>\n<li>Product and Product Marketing (owning roadmap, messaging, and use case development)</li>\n</ul>\n<p>You will support a global team of CSMs and AEs across North America, EMEA, LATAM, and APAC.</p>\n<p>While expansion enablement is your primary focus, you&#39;ll also support GTM Enablement across SDR and new business motions as needs arise. This is a full-stack enablement role on a lean team , you&#39;ll build content, deliver training, design e-learning, and flex across audiences as the business requires.</p>\n<p><strong>Own the expansion enablement foundation</strong></p>\n<ul>\n<li>Design and own ElevenLabs&#39; global revenue team enablement strategy across onboarding, skill-building, and ongoing mastery</li>\n</ul>\n<ul>\n<li>Define what &quot;Expansion Ready&quot; and &quot;Retention Ready&quot; mean at ElevenLabs and build the paths to get CSMs and AEs there</li>\n</ul>\n<ul>\n<li>Establish scalable frameworks that support both the CSM and AE expansion motions</li>\n</ul>\n<p><strong>Build expansion enablement programs</strong></p>\n<ul>\n<li>Create structured onboarding journeys for CSMs and AEs covering product mastery, customer lifecycle management, health scoring, and renewal execution</li>\n</ul>\n<ul>\n<li>Design and deliver adoption playbooks that help revenue teams drive usage, engagement, and value 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conversations</li>\n</ul>\n<p><strong>Drive adoption and reduce churn</strong></p>\n<ul>\n<li>Partner with Revenue Leads to identify adoption gaps and build targeted enablement interventions</li>\n</ul>\n<ul>\n<li>Create customer-facing resources (guides, videos, best practices) that revenue teams can use to drive self-serve adoption</li>\n</ul>\n<ul>\n<li>Build &quot;Time to Value&quot; programs that help customers realize ROI faster</li>\n</ul>\n<ul>\n<li>Develop renewal execution playbooks covering timeline management, stakeholder alignment, and negotiation frameworks</li>\n</ul>\n<p><strong>Create enablement content</strong></p>\n<ul>\n<li>Build and maintain enablement materials including playbooks, training decks, videos, workshops, and LMS content</li>\n</ul>\n<ul>\n<li>Collaborate with Product Marketing, Sales, and Product to translate product releases into expansion-ready materials</li>\n</ul>\n<ul>\n<li>Develop role-play scenarios, call libraries, and coaching frameworks for managers</li>\n</ul>\n<p><strong>Use ElevenLabs AI and AI-native tools in enablement</strong></p>\n<ul>\n<li>Use ElevenLabs&#39; voice and agent technology to create localized, voice-enabled training content and AI-powered practice environments for revenue teams</li>\n</ul>\n<ul>\n<li>Operate with an AI-native mindset , you default to AI tools to research, draft, synthesize, and build faster, and you can coach others to do the same</li>\n</ul>\n<ul>\n<li>Continuously evaluate and adopt emerging AI tools that improve enablement quality, speed, or scale</li>\n</ul>\n<ul>\n<li>Build AI-powered coaching tools and practice environments for CSMs and AEs</li>\n</ul>\n<p><strong>Deliver live and async training</strong></p>\n<ul>\n<li>Facilitate live virtual trainings, workshops, and certifications across regions and time zones</li>\n</ul>\n<ul>\n<li>Design async learning paths that scale globally</li>\n</ul>\n<ul>\n<li>Run regular enablement office hours and deal/account 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