Brex's banking product is used by tens of thousands of businesses to store $10B+ in total deposits, and our AP platform moves over $1B across hundreds of thousands of transactions each month. This role will own the end-to-end product vision and execution across customer accounts, money movement, treasury capabilities, liquidity management, accounts payable workflows, and regulatory-compliant banking services.

As a member of the Product team, you will be at the forefront of Brex's mission to empower employees anywhere to make better financial decisions. With a deep understanding of the business, you will identify and scope out the most impactful opportunities for Brex to tackle. You will be responsible for aligning cross-functional teams , such as Engineering, Legal, Compliance, and Design , on key decisions.

Responsibilities:

• Define and drive Operating Account strategy - Own the multi-year product vision and roadmap for Brex's Operating Account platform spanning Banking and Accounts Payable , aligned to company-level priorities.
• Identify and prioritize high-leverage opportunities that drive AP attach, deepen operating behavior, and grow durable DDA balances through payment activity rather than balance-seeking alone.
• Identify customer challenges across increasing coordination and control complexity, from admin-initiated payments and centralized AP through decentralized, multi-stakeholder procurement workflows.
• Balance innovation with regulatory rigor, ensuring long-term scalability and resilience.

• Lead complex, regulated systems across Banking and AP - Oversee core banking and AP domains including accounts, ledger systems, payment rails (ACH, wires, RTP, international), bill pay, vendor management, treasury workflows, and embedded financial services.
• Drive the integration of banking and AP capabilities into a unified operating experience, ensuring that money movement, vendor payments, and account management work seamlessly together.
• Engage deeply with Engineering and Risk in discussions around APIs, ledger design, reconciliation, data models, and risk controls, to design reliable and scalable systems.

• Build and lead a high-performing PM team - Manage and develop a team of Product Managers spanning banking and AP, fostering ownership, clarity, and high standards.
• Elevate product craft across the organization, being at the forefront of how the role is changing as we incorporate agents - Establish strong operating rhythms for planning, prioritization, and cross-functional alignment.

• Deliver measurable business impact - Define success metrics tied to company outcomes such as operating account attach rate, DDA balance growth, AP transaction volume, revenue expansion, margin improvement, customer retention, risk loss rates, and operational efficiency.
• Drive structured decision-making using data, experimentation, and financial modeling , with a sharp focus on the relationship between AP behavior and balance durability.
• Hold teams accountable to clear impact targets and measurable results.

Requirements:

• 10+ years of product management experience, including leading and developing high-performing PM teams and building strong product cultures.
• Proven track record of setting and executing multi-quarter or multi-year strategies that delivered measurable business impact (growth, retention, revenue expansion, cost efficiency, or adoption).
• Strong business and systems thinking , able to translate complex operational or infrastructure challenges into simple customer experiences that drive adoption and long-term platform stickiness.
• Data-driven decision maker with experience defining success metrics, modeling business impact, and using SQL or similar tools to inform priorities and tradeoffs.
• Exceptional communicator who creates clarity in complex environments , distilling strategy, tradeoffs, and decisions into narratives that align executives and mobilize teams.
• Experience building trusted, mission-critical products where reliability, accuracy, and customer confidence are non-negotiable.
• High standards for product rigor and execution quality , consistently raising the bar for clarity of thinking, prioritization, and customer impact.

Bonus Points:

• Experience building or scaling accounts payable, payments, or money movement workflows, especially in B2B environments.
• Experience with financial infrastructure, fintech platforms, or regulated products.
• Familiarity with distributed systems, APIs, ledgers, payment rails, or financial data models.
• Experience improving or automating procurement, bill pay, vendor management, or operational finance workflows.
• Track record of driving deposit growth, balance-based revenue, or usage-driven platform adoption.

Compensation:

The expected salary range for this role is $340,000 - $425,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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This role sits at the intersection of startup ecosystem development and hands-on technical activation. Your primary mandate is driving adoption across the startup funnel , turning ecosystem touchpoints into active, building developers on Anthropic's platform. You'll work closely with the Startups GTM team to convert ecosystem relationships , with VCs, accelerators, and founder communities , into active, building developers.

Responsibilities

• Drive Net New Logo Acquisition Through Developer Enablement

• Lead hands-on developer onboarding experiences at ecosystem events that convert startup founders and their engineers from first API interaction to committed platform adoption

• Build scalable enablement programs , hands-on workshops, build-a-thons, and technical office hours , that activate developers at VC and accelerator partner events

• Develop a playbook for turning ecosystem touchpoints (builder summits, founder days, VC partnerships) into measurable developer sign-ups and active usage

• Partner closely with the Startups GTM team to create seamless handoffs from relationship → activation → retention

• Create Compelling Technical Content

• Create high-quality technical content , tutorials, demo apps, and blog posts , that showcase how to build real products on Anthropic's API, with a focus on common startup use cases

• Develop code demos and working prototypes that showcase Claude's capabilities in ways that resonate with technical founders, particularly at ecosystem events and webinars

• Partner with the Product team to stay current on platform capabilities and ensure content reflects the latest developer tooling and best practices

• Lead Developer Programming at Startup Events

• Own developer-facing programming at Anthropic's builder summits and global startup activations

• Design and run hands-on technical sessions that move developers from curiosity to active building within a single event

• Build relationships with key technical communities , developer platforms, open-source contributors, and startup accelerator cohorts , to grow Anthropic's developer mindshare

• Represent Anthropic as a trusted technical resource in the startup ecosystem

• Partner Across GTM and Ecosystem

• Surface market signal and developer sentiment from the startup ecosystem back to internal teams

• Partner with GTM, Sales, and Marketing to create developer-focused activation campaigns and messaging for the startup ecosystem

• Work with the Startups Partnerships team to ensure VC and accelerator relationships translate into real developer engagement and usage metrics

• Collaborate closely with the Product team to stay aligned on platform strategy, content, and developer programs

• Define Success and Scale

• Define and track success metrics , tied to net new logos, developer activation, and ecosystem engagement , and build reporting that connects evangelist activity to business outcomes

• Create scalable processes and grow the team as the startup ecosystem expands

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Location

London, UK

Employment Type

Full time

Department

About the Role

At OpenAI, we believe that artificial general intelligence (AGI) should benefit all of humanity. To realize this vision, we’re building the technical foundations that help enterprises move from experimentation to real-world, production-grade use of our platform and coding products.

The Lead, Technical ADM is a foundational role in that effort. You will shape how OpenAI’s deep technical expertise is delivered to builders and coders — moving us from high-touch, scarce delivery to a scalable, repeatable technical training motion that drives real customer outcomes.

The Technical ADM function translates OpenAI’s platform capabilities into practical, high-quality technical training that helps customers design, build, and deploy real systems. This role sits at the intersection of technical depth, education, and scale. You will lead by doing first — delivering high-impact technical trainings yourself — and then build the team, standards, and operating model that allow this work to scale without sacrificing rigor.

This is a founding leadership role with meaningful visibility and a clear growth path as impact is demonstrated.

Responsibilities

Build and scale OpenAI’s technical training motion

Design and own the technical services menu for OpenAI’s API and coding products — deciding what we deliver live, what becomes repeatable, and what we stop doing.

• Deliver high-impact technical trainings yourself (e.g., API 103-level depth, applying OpenAI products to real enterprise use cases, evolving customer SDLCs).

Partner closely with Customer Education to define and maintain the canonical builder and coder journey, from onboarding through production use.

Own outcomes and impact

• Be accountable for technical training outcomes, including:

• Production use cases launched

• Token consumption and platform usage for educated customers

• Throughput and reuse of technical training

• Continuously evaluate tradeoffs between depth vs. scale, bespoke vs. repeatable, and speed vs. rigor — and adjust the model as we learn.

Build the Technical ADM function

• Hire, develop, and lead our first cohort of technical ADMs

• Establish standards for technical depth, delivery quality, and excellence in training.

• Create the operating model that enables the function to scale sustainably as demand grows.

• Collaborate with Core / Coding / Emerging Products teams to standardize the ADM motion.

Partner across OpenAI

• Deliver technical trainings on behalf of — and in close partnership with — SAs and ASEs.

• Build strong working relationships with Product, Engineering, and Developer teams to ensure technical training remains current, credible, and aligned with the platform roadmap.

Ideal Background and Experience

• Deep technical fluency with APIs and modern software development workflows.

• Ability to teach and explain complex technical concepts at 103-level depth, including how OpenAI products change how teams design and ship software.

• Demonstrated ability to do the work first and then scale it through others.

• Strong judgment navigating tradeoffs between bespoke delivery and scalable systems.

• Early leadership experience or strong interest in growing as a people manager.

• Experience in technical enablement, developer education, platform adoption, or adjacent customer-facing technical roles is a plus.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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At OpenAI, we believe that artificial general intelligence (AGI) should benefit all of humanity. To realize this vision, we’re building the technical foundations that help enterprises move from experimentation to real-world, production-grade use of our platform and coding products.

The Lead, Technical ADM is a foundational role in that effort. You will define how OpenAI’s deep technical expertise is delivered to builders and engineering teams — moving us from high-touch, scarce delivery to a scalable, repeatable technical training motion that drives real customer outcomes.

This role is responsible for designing and scaling OpenAI’s technical adoption motion for developers. The Technical ADM function translates OpenAI’s platform capabilities into practical, high-quality technical training that helps customers design, build, and deploy real systems. This role sits at the intersection of technical depth, education, and scale.

You will lead by doing first — delivering high-impact technical trainings yourself — and then build the team, standards, and operating model that allow this work to scale globally.

This is a founding leadership role with meaningful visibility and a clear growth path as impact is demonstrated.

Responsibilities

Build and scale OpenAI’s technical adoption motion

• Design and own the technical adoption motion for OpenAI’s API and coding products — deciding what we deliver live, what becomes repeatable, and what we stop doing.

• Define how OpenAI delivers technical expertise to developers and engineering teams at scale.

• Design and deliver high-impact technical services (e.g., API 103-level depth, applying OpenAI products to real enterprise use cases, evolving customer SDLCs).

• Focus on how our platform changes software development, system design, and enterprise SDLCs

Own outcomes and impact

• Be accountable for measurable outcomes from technical education efforts, including

• Production use cases launched

• Token consumption and platform usage for educated customers

• Throughput and reuse of technical training

• Continuously evaluate tradeoffs between depth vs. scale, bespoke vs. repeatable, and speed vs. rigor — and adjust the model as we learn.

Build the Technical ADM function

• Hire, develop, and lead our first cohort of technical ADMs

• Establish standards for technical depth, delivery quality, and excellence in training.

• Create the operating model that enables the function to scale sustainably as demand grows.

• Collaborate with Core / Coding / Emerging Products teams to standardize the ADM motion.

Partner across OpenAI

• Works closely with Product, Engineering, and DevEx teams to ensure technical programs remain aligned with the platform roadmap

• Partner closely with Customer Education to define and maintain the canonical builder and coder journey, from onboarding through production use.

• Partner with SAs and ASEs to ensure programs reinforce other technical engagement models

Ideal Background and Experience

• Deep technical fluency with APIs and modern software development workflows.

• Ability to teach and explain complex technical concepts at 103-level depth, including how OpenAI products change how teams design and ship software.

• Demonstrated ability to do the work first and then scale it through others.

• Strong judgment navigating tradeoffs between bespoke delivery and scalable systems.

• Early leadership experience or strong interest in growing as a people manager.

• Experience in technical enablement, developer education, platform adoption, or adjacent customer-facing technical roles is a plus.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and scale our technology to benefit various industries.

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