Your tasks will include:

• Welcoming customers personally and over the phone, and ensuring a smooth workflow in the service area.
• Planning appointments and coordinating the daily schedule with the service team, while keeping track of customer wishes, contact persons, and order status.
• Creating a pleasant atmosphere in the waiting area, providing refreshments, and presenting the Porsche brand in a stylish way.
• Acting as a central interface between service, sales, and parts, ensuring that all relevant information is quickly and accurately passed on.
• Informing customers about current offers and services, and supporting with administrative tasks such as customer data management, appointment preparation, and invoice creation.
• Taking care of replacement vehicles, accompanying vehicle handovers, and conducting satisfaction calls. You will also engage actively in marketing activities and the sale of Porsche Lifestyle products.

Requirements:

• Completed commercial training, ideally as an automotive salesperson (m/w/d) or equivalent qualification.
• At least 1-2 years of experience in customer-facing roles.
• Enjoy interacting with people and welcoming guests.
• Structured, reliable, and quality-oriented approach, with a talent for organisation and high service standards.
• Proficient in MS Office, with knowledge of C@P, PIWIS, or PPN being.ds an advantage.
• Excellent German language skills in writing and speaking, with additional languages being a plus.

Contact:

Franziska Bülter karriere@auto-senger.de

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What you'll do

Your tasks will include:

• Durchführung von Wartungs- und Instandsetzungsarbeiten
• Diagnosearbeiten und Fehlersuche mit PIWIS-System Tester
• Interpretation von Diagnose- und Fehleranalyseprotokollen
• Diagnose und Fehlersuche der Fahrzeugsysteme

What you need

• Erfolgreich abgeschlossene Berufsausbildung als Kfz-Mechatroniker oder Kfz-Elektriker (Servicetechniker und/oder Hochvolttechniker Ausbildung von Vorteil)
• Mehrjährige Berufserfahrung als Diagnosetechniker/Systemtechniker erforderlich, bei Porsche von Vorteil
• Fundiertes Wissen über aktuelle Fahrzeugtechnik und Diagnoseinstrumente
• Sicherer Umgang mit den entsprechenden Diagnose- und Testgeräten
• Teamfähigkeit, eigenverantwortliche und selbstständige Arbeitsweise sowie ein hohes Qualitätsbewusstsein
• Begeisterungsfähigkeit und Freude an Ihrer Arbeit runden Ihr Profil ab

Why this matters

As a KFZ-Mechatroniker, you will play a crucial role in ensuring the quality and reliability of our vehicles. Your expertise and attention to detail will directly impact our customers' satisfaction and loyalty.

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You'll perform all maintenance and repair services on Porsche vehicles while adhering to time and work standards.

• Diagnose and repair issues with PIWIS-System Tester
• Interpret diagnostic and error analysis protocols
• Diagnose and repair vehicle systems
• Install and commission accessories and components
• Ensure quality of work performed

What you need

You'll need experience as a mechatronics technician or automotive technician, preferably with Porsche or the Volkswagen Group.

• High reliability, flexibility, and above-average commitment
• Good communication and organizational skills
• Ability to quickly grasp complex tasks
• Teamwork and systematic work style

Why this matters

This role is crucial for the success of our team. You'll develop expertise in high-spec facilities and have clear progression into senior facilities management roles.

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