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Porsche Centre Lüneburg is looking for a Service Assistant/Guest Host to join our team. As a Service Assistant/Guest Host, you will create a first-class impression for our customers with friendliness, attention, and professionalism.</p>\n<p>Your tasks will include:</p>\n<ul>\n<li>Welcoming customers personally and over the phone, and ensuring a smooth workflow in the service area.</li>\n<li>Planning appointments and coordinating the daily schedule with the service team, while keeping track of customer wishes, contact persons, and order status.</li>\n<li>Creating a pleasant atmosphere in the waiting area, providing refreshments, and presenting the Porsche brand in a stylish way.</li>\n<li>Acting as a central interface between service, sales, and parts, ensuring that all relevant information is quickly and accurately passed on.</li>\n<li>Informing customers about current offers and services, and supporting with administrative tasks such as customer data management, appointment preparation, and invoice creation.</li>\n<li>Taking care of replacement vehicles, accompanying vehicle handovers, and conducting satisfaction calls. 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