Your main responsibilities will include:

• Greeting guests with energy and inviting them into an exciting, welcoming environment
• Guiding guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
• Proactively sharing offers (F&B, repeat visits, gift cards) to boost engagement

You will also be responsible for being a Tech & Experience Expert, mastering our proprietary tech and keeping gear calibrated, troubleshooting issues smoothly and providing real-time, light-hearted updates to guests, communicating with management and tech support when issues arise, clearly and quickly.

Additionally, you will be responsible for keeping things running smoothly by maintaining a spotless, high-energy store that meets Sandbox VR standards, sanitizing gear thoroughly and displaying materials/gift cards to brand expectations, preparing iPads, body trackers, and gear before and after every session.

As a Shift Leader & Coach, you will be responsible for opening/closing the store, managing daily audits, break schedules, and labor spend, running shift check-ins, coaching in real time, and training new hires, ensuring team performance, morale, and guest service standards remain high.

We are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, physically able, and has weekend availability. Leadership experience in retail/hospitality is preferred.

Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and guest review bonus.

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As a Guest Experience Specialist at Sandbox VR, you will create unforgettable moments for our guests by greeting them with energy and inviting them into an exciting, welcoming environment.

Your responsibilities will include guiding guests through the VR journey: arrival, gearing up, gameplay, and wrap-up, as well as proactively sharing offers to boost engagement.

You will also be a Tech & Experience Expert, mastering our proprietary tech and keeping gear calibrated, troubleshooting issues smoothly and providing real-time, light-hearted updates to guests.

In addition, you will maintain a spotless, high-energy store that meets Sandbox VR standards, sanitizing gear thoroughly and displaying materials/gift cards to brand expectations.

We are looking for someone who is egoless and coachable, adaptable and proactive, team-focused, reliable, and physically able.

Benefits include paid sick time, 401(k) match, commuter benefits, referral bonuses, employee discounts, free VR sessions, and guest review bonus.

Note: Evening and weekend availability may be required depending on the business' needs.

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We are looking for someone with experience in similar roles, including cleaning office spaces, social areas, sanitary areas, or hotel rooms. You should have the ability to use cleaning products and operate basic cleaning equipment, such as vacuum cleaners and mops. You should also have experience in customer service, such as working in a hotel, reception, or restaurant. You should be able to work in a team, including working with the reception, security, and technical departments. You should be able to perform tasks on a daily basis, according to schedules and reports, following established procedures and safety protocols. You should also be able to organize your own work, pay attention to details, and take care of company property. You should be polite, have a high level of personal culture, and be willing to help. You should also be able to perform physically demanding tasks and be available to work flexible hours. You should have a secondary education and a valid driver's license. You should also have a health and epidemiological card.

We offer a job in a two-shift system (Monday to Friday), private medical care, a package of additional non-monetary benefits as part of the ZFŚS (including funding for leisure activities, a cafeteria system, a Multisport card, and additional social benefits). We also offer a Program of Employee Recommendations and work in a friendly team of experienced employees.

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