As Head of IMM, you will be responsible for managing the International Mid Markets business unit within the Banking business of Corporate & Institutional Banking (CIB). This includes new acquisition, strategy, P&L and balance sheet, funding, liquidity, risk and performance delivery for customers and people within strategic parameters set by CEO & Head of Banking and within Group risk appetite.

Key responsibilities include:

• Formulating and driving business strategies on full customer lifecycle to acquire quality clients, broaden existing relationships and retain clients to ensure healthy growth

• Delivering best in class client experience to our International Mid Markets clients ensuring their needs are fully understood and met through a variety of strategic and complex solutions

• Ensuring high quality lending across the portfolio, safeguarding the Bank from potential loss, maintaining group credit standards, upholding portfolio quality, maintaining high level of compliance and minimising operational, credit and internet banking risks

• Achieving key performance indicators, including growing managed TRI (outbound +in market), growing NFI income, improving portfolio return (gross RoRWA) and increasing total average deposit balance

• Effectively managing direct and allocated indirect expenses based on the agreed budget

• Ultimately responsible for the risk profile of the International Mid Markets business and responsible for first line risk management, specifically Credit, Reputational, Compliance and Financial Crime

• Monitoring key metrics to ensure employee productivity is meeting and/or exceeding market norms in respect to broadening client relationship

• Establishing and maintaining networks for collaboration with other HSBC businesses, supporting creation of solutions to customer needs that span national and product boundaries and regulator environments

• Overseeing / liaising with business and support functions including HR, Legal, Compliance, Operations, Finance, Risk, etc. to ensure that all frontline activities are supported in an efficient and operational risk-appropriate manner

• Governance and Committee Memberships (Directional – TBD)

• CIB Banking Leadership meetings and other relevant CIB Banking governance

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