The ideal candidate will have 3-6 years of experience in insurance process, including 1-3 years of team leader experience. US Property & Casualty customer service or claims experience is desired but not mandatory. The candidate should have intermediate Microsoft Office skills and be adaptable and flexible to new technology.

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Your key responsibilities will include:

• Owning the live service product strategy for monetization and engagement initiatives
• Defining and maintaining roadmaps for events, cosmetic content, and progression systems
• Partnering with design, production, analytics, and art to deliver cohesive player experiences
• Guiding monetization systems that respect fairness, transparency, and accessibility
• Using player insights and performance data to refine features and priorities
• Collaborating with publishing and franchise partners to align on goals and execution
• Identifying opportunities for IP integrations and live service innovation
• Leading and developing product managers, setting clear goals and success metrics

To succeed in this role, you will need:

• 8+ years of product management experience, including leadership on live service products
• Experience working on F2P or live service games with monetization systems
• Background supporting PC or console titles; mobile experience welcomed
• Experience partnering across creative, technical, and publishing teams
• Experience guiding teams through roadmap planning and live operations

This is a hybrid role, with opportunities to work remotely and in our Los Angeles office.

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You will:

• Lead, coach, and develop a high-performing CS team, owning team and regional NRR performance, customer retention, and expansion goals.

• Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices.

• Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities.

• Set strategic direction for the team, aligning customer success initiatives with company goals and market trends.

• Monitor and optimize delivery quality across all accounts, ensuring consistency, excellence, and predictability in customer outcomes, implementing scalable processes that improve accuracy, visibility, and operational efficiency.

• Design and implement repeatable playbooks for renewals, upsells, and adoption; automate workflows and tools to scale team impact.

• Own the ongoing development and optimization of best practices for Enterprise, Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves.

• Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums.

• Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies.

• Partner with Spanish LATAM GTM & cross functional leadership to align organizational objectives, drive cross-functional initiatives, and ensure cohesive execution across customer success, sales, and operations teams.

Requirements

• 10+ years of experience in Customer Success or post-sales roles within SaaS, ideally some of this with accounts in Spanish LATAM regions

• Deep understanding and experience successfully managing customer relationships within the Spanish LATAM region

• Demonstrated technical acumen with the ability to upskill and enable the team - fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes.

• 8+ years of direct people leadership experience - managing CSMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact.

• Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios.

• Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management.

• Expertise in CS methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment).

• Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes.

• Strong builder mindset - you thrive in building from scratch, redefining processes and playbooks, and operating with an AI-first mindset

• Language requirements: Must be fluent in English and Spanish.

• Bonus: Hands-on with GTM tools (Salesforce, Gong, Sigma, Clay) and excited about building with AI Native tools like Claude, Lovable and n8n

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This is a revenue-critical role at an inflection point: ElevenLabs is scaling fast, and the decisions you make around how we segment, structure, and execute our Enterprise post-sales motion will define how we grow. You'll also lead your team through a genuine transformation in how work gets done - one where AI agents, automation, and intelligent tooling reshape every workflow, and where making ElevenAgents the agent of choice for our customers is a core part of the expansion playbook.

Responsibilities:

• Lead, coach, and develop a high-performing Enterprise CS team, owning team quota performance, customer retention, and expansion goals.

• Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices.

• Drive revenue outcomes as a core mandate - building a team culture where cross-sells and account growth are owned with the same rigor as any quota-carrying sales function.

• Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities.

• Set strategic direction for the team, including how we segment and structure the Enterprise post-sales playbook as the business scales, and ElevenAgents as the agent of choice across the Enterprise portfolio.

• Design and implement repeatable playbooks for renewals, upsells, and adoption; embed AI agents and automation into workflows by default to scale team impact.

• Champion AI fluency across the team: set expectations, build capability, and create an environment where every team member is actively experimenting with and adopting AI-powered approaches to their work.

• Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums.

• Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies.

Requirements:

• 8+ years of experience in Account Management or Customer Success or post-sales roles within SaaS, with meaningful focus on Enterprise accounts.

• Proven track record of owning and exceeding revenue targets, with a clear commercial instinct and expansion mindset.

• 3+ years of direct people leadership experience managing senior AMs/CSMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact.

• Deep AI fluency: you use AI tools in your own daily workflow, understand what AI agents and automation can do, and are ready to lead a team through a meaningful shift in how work is designed and executed.

• Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios.

• Demonstrated success in achieving or exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management.

• Expertise in post-sales methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment).

• Strategic operational thinking: able to make sound decisions around playbook design, segment structure, and cross-sell motion as the business continues to scale.

• Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes.

• Bonus: Hands-on with tools (ElevenLabs, Salesforce, Gong, Sigma) and capable of improving data quality, visibility, and usage insights across the team.

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You will:

• Lead, coach, and develop a high-performing CS team, owning team and regional NRR performance, customer retention, and expansion goals.

• Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices.

• Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities.

• Set strategic direction for the team, aligning customer success initiatives with company goals and market trends.

• Monitor and optimize delivery quality across all accounts, ensuring consistency, excellence, and predictability in customer outcomes, implementing scalable processes that improve accuracy, visibility, and operational efficiency.

• Design and implement repeatable playbooks for renewals, upsells, and adoption; automate workflows and tools to scale team impact.

• Own the ongoing development and optimization of best practices for Enterprise, Commercial and Scale playbooks, ensuring consistent execution, measurable impact, and continuous refinement as the business evolves.

• Build and maintain executive-level relationships across priority accounts, serving as a strategic advisor and customer advocate in internal and external forums.

• Represent the voice of the customer in leadership discussions, influencing roadmap, operations, and revenue strategies.

• Partner with APAC GTM & cross functional leadership to align organizational objectives, drive cross-functional initiatives, and ensure cohesive execution across customer success, sales, and operations teams.

Requirements:

• 10+ years of experience in Customer Success or post-sales roles within SaaS, ideally some of this with accounts in APAC regions

• Deep understanding and experience successfully managing customer relationships within the APAC region

• Demonstrated technical acumen with the ability to upskill and enable the team - fostering confidence in navigating product capabilities, integrations, and data insights to strengthen customer outcomes.

• 8+ years of direct people leadership experience - managing CSMs, driving team quota, and developing talent through coaching and enablement. Passion for developing people and building a high-performance, feedback-driven culture grounded in accountability, learning, and customer impact.

• Strong player-coach mindset: comfortable managing key accounts directly while leading others to excel in their own portfolios.

• Demonstrated success in exceeding renewal, expansion, and NRR goals through effective customer engagement and strategic account management.

• Expertise in CS methodologies and best practices (e.g. success planning, adoption frameworks, ROI storytelling, executive alignment).

• Strong analytical and operational skills: adept at using data to identify performance trends, optimise workflows, and forecast outcomes.

• Strong builder mindset - you thrive in building from scratch, redefining processes and playbooks, and operating with an AI-first mindset

• Language requirements: Must be fluent in English. Second language (Mandarin or Japanese) a plus

• Bonus: Hands-on with GTM tools (Salesforce, Gong, Sigma, Clay) and excited about building with AI Native tools like Claude, Lovable and n8n

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You will coordinate activities across onsite cross-functional Sales, Business Development, Engineering, Finance, Quality, Procurement, and Manufacturing teams to ensure disciplined execution of large-scale projects , including schedule, cost, quality, and risk management.

Responsibilities:

Customer Engagement & Opportunity Development

Connect with BESS customers to build strong relationships, understand needs, and identify high-value project opportunities.

Work in partnership with the BESS Sales leads to build the Ford Energy pipeline through face-to-face customer communications, ensuring structured engagement throughout the program bidding process with consistent follow-through.

Enhance coordination and service across multiple customer contact windows, improving responsiveness and customer experience across the full lead-to-cash cycle, product delivery, and after-sales support.

Program Setup and Execution

Establish program teams consisting of Sales, Program Management, and Engineering to initiate customer program development and execution, and lead delivery with ownership of schedule, quality, cost, and risk management.

Partner with Sales team to define and align program plans to customer account strategy and expectations.

Help grow the Program Management function over time with a small team of program managers to scale Ford Energy to more customers and regions.

Cross-Functional Coordination

Coordinate activities across Sales, Engineering and other key stakeholders to confirm customer qualifications, engagement approach, and delivery of the BESS product according to contract terms.

Coordinate onsite colleagues from other departments and external parties (e.g., Engineering, Sales and Service) to ensure effective product commissioning and after-sales services execution.

Proactively drive issue resolution across multiple departments to maintain project progress and customer satisfaction.

Qualifications

Experience

8+ years of program/project management experience, ideally in customer-facing delivery environments.

5+ years of people leadership/team management experience.

Familiarity with BESS project business models and project development; preference for candidates with 2+ years of experience in one or more of the following:

Battery Energy storage systems (ESS)

Large Scale Electric Power / Utility projects

Li-ion battery-related projects

Education

Bachelor’s degree or equivalent required

Operations Management, Business Management, Program Management preferred

Core Skills

Strong communication skills with clear logic, able to manage complex stakeholder environments and customer-facing discussions.

Strong data analysis and reporting skills; able to produce structured updates and executive-ready materials.

Proven ability to coordinate and collaborate cross-functionally, drive alignment, and resolve issues across departments.

Mindset

Proactive, committed, and driven to deliver high standards with strong ownership and follow-through.

Innovative problem solving and ability to work effectively in a start-up environment

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This is a highly strategic leadership role with broad cross-functional scope and significant visibility. You will partner with senior leaders across Finance, Legal, Security, People, GTM, Research, Engineering, Real Estate & Workplace, and other functions to define category strategies, guide complex commercial decisions, and build scalable ways of working that improve speed, clarity, and value.

This role requires experience building and scaling sourcing in fast-moving environments , from establishing foundational capabilities and team structure to leading complex, high-spend, high-volume portfolios.

You will lead and be accountable for a growing team responsible for managing complex, high-stakes services engagements end-to-end, while evolving the sourcing model, supplier governance, and commercial approach needed to support OpenAI’s growth. This role reports into the Vice President of Procurement.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Lead sourcing strategy across a broad services portfolio that supports teams across OpenAI.

• Partner across every business unit to shape sourcing strategies for professional services, ensuring teams can access the capabilities they need with the right balance of speed, value, and governance.

• Serve as a trusted advisor to senior and executive leadership on services strategy, supplier ecosystems, commercial tradeoffs, and risk.

• Define category strategies, supplier segmentation approaches, negotiation playbooks, and commercial frameworks that improve speed, consistency, and leverage.

• Engage early on high-impact services decisions to shape supplier selection, deal structures, and commercial outcomes in the areas that matter most to OpenAI’s speed, resilience, and stewardship.

• Guide high-stakes sourcing decisions across a diverse set of services categories, including areas such as Real Estate and Workplace services.

• Build supplier strategies that drive value beyond cost, including speed, service quality, resilience, flexibility, and access to critical capabilities.

• Leverage market insight and supplier intelligence to inform strategy, strengthen negotiations, and improve business outcomes.

• Independently prioritize and lead multiple highly complex workstreams across a fast-evolving services landscape.

• Build scalable sourcing models, governance mechanisms, and automation-enabled ways of working that improve decision quality and increase leverage across the team.

• Establish supplier KPIs, scorecards, and business review mechanisms across critical service providers.

• Build visibility into pipeline, cycle times, supplier performance, commercial outcomes, and category risks so leaders can make faster, better-informed decisions and drive stronger execution across the portfolio.

• Be accountable for team performance, operating outcomes, talent development, and management excellence across a high-performing team of experienced sourcing professionals.

• Set direction, establish priorities, and strengthen the capabilities, leadership, and organizational capacity needed to scale services sourcing over time.

You might thrive in this role if you have:

• 12+ years of experience in strategic sourcing, procurement, vendor management, or commercial leadership, with significant depth across services categories.

• Proven success leading high-stakes sourcing initiatives with enterprise-wide visibility across business units or critical categories.

• A track record of defining long-term supplier strategies and partnerships that drive value beyond cost , through innovation, speed, resilience, and capability growth.

• Strong experience guiding complex commercial decisions across a wide range of professional and operational services.

• Excellent executive presence and stakeholder management skills, with the ability to influence senior leaders, align cross-functional partners, and navigate complex tradeoffs with sound judgment.

• Experience designing scalable sourcing models, frameworks, and tools that reduce complexity and improve outcomes.

• Strong judgment in ambiguity and the ability to independently define, prioritize, and lead multiple highly complex workstreams.

• Demonstrated people leadership, including leading experienced teams, developing talent, and balancing near-term execution with long-term capability

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Join the team as Twilio's next Senior Manager, Platform Engineering - Secure Supply Chain. This position is needed to lead Twilio's Platform Engineering Secure Supply Chain team, which provides critical infrastructure for software development across the company. The team owns systems spanning source control management, build systems, and artifact management, ensuring secure and efficient software delivery for all of Twilio.

Responsibilities:

• Lead and develop a team of engineers responsible for Twilio's secure supply chain infrastructure, including source control management (SCM), build systems, and artifact management platforms
• Define and execute strategic vision for secure supply chain capabilities that create leverage and centralize the cost of change across the entire engineering organization
• Partner closely with Security, Compliance, and Product Engineering leadership to establish and enforce secure supply chain standards, policies, and best practices company-wide
• Drive operational excellence through metrics, service level objectives, and continuous improvement initiatives that balance security requirements with developer productivity
• Build and maintain strong relationships with internal customers and stakeholders, translating business needs into technical solutions and roadmap priorities
• Develop engineering talent through coaching, mentorship, and career development while fostering a culture of ownership, collaboration, and technical excellence
• Champion automation, self-service capabilities, and platform thinking to scale secure supply chain practices across Twilio's diverse product portfolio
• Collaborate with peer engineering leaders across the Platform organization to ensure cohesive technical strategy and efficient delivery
• Communicate technical strategy, progress, and challenges effectively to senior leadership and cross-functional stakeholders

Qualifications:

• 8+ years of experience in software engineering, platform engineering, or infrastructure roles, with at least 4+ years in engineering management leading teams of 8-12 engineers
• Proven track record leading platform engineering team and developer platform initiatives at scale in complex, multi-product organizations
• Experience leading teams through significant technical migrations or platform modernization efforts
• Deep technical knowledge of source control systems (GitHub), build systems (Buildkite, GitHub Actions, Harness), and artifact management platforms (Artifactory, Nexus, container registries)
• Strong understanding of secure supply chain practices in cloud environments (AWS, GCP, Azure) including cloud-native CI/CD, container security, infrastructure-as-code, and cloud service integrations
• Demonstrated experience partnering with Security and Compliance teams to implement security controls, vulnerability management, and compliance requirements without compromising developer velocity
• Strong people leadership skills including hiring, performance management, coaching, and developing high-performing engineering teams
• Excellent stakeholder management and communication skills with ability to influence and align cross-functional partners at all levels of the organization
• Strategic thinking with ability to balance short-term execution against long-term vision and organizational impact
• Experience managing budgets, vendor relationships, and making build-vs-buy decisions for platform capabilities

Desired:

• Experience with software supply chain security frameworks (SLSA, SBOM, vulnerability scanning, dependency management)
• Background in highly regulated industries or companies with significant compliance requirements (SOX, PCI, SOC2, FedRAMP, ISO)
• Contributions to open source projects or industry thought leadership in secure supply chain or developer platforms

What We Offer:

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation:

• Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements.
• Compensation for candidates in other locations will be discussed during the hiring process.
• The estimated pay ranges for this role are as follows:

+ Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $207,200.00 - $259,000.00 + Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $219,360.00 - $274,200.00 + Based in the San Francisco Bay area, California: $243,680.00 - $304,600.00

Application deadline information:

Applications for this role are intended to be accepted until April 6, 2026, but may change based on business needs.

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Your primary focus will be on exceptional people leadership, leading the Retail People & Culture team by example, fostering a culture of high trust, continuous development, and psychological safety. You will also take the lead in shaping the strategy and direction of our people culture, designing a seamless, regenerative journey that makes Lush the most sought-after employer in retail.

Key responsibilities include team leadership, strategic vision, coaching & consulting, ER/IR excellence, and culture & change. You will partner with retail leaders to coach them on becoming better managers themselves, focusing on succession planning and team health. You will also provide expert advice on HR and ER/IR matters, ensuring our people are protected and treated fairly.

Our perfect match is someone who is experienced working in either retail or manufacturing vertical, friendly, kind, and approachable. We offer a range of benefits, including 50% discount on Lush products, profit-based bonus scheme, paid day off for your birthday, comprehensive Employee Assistance Programme, and a hybrid work model that respects your work-life balance.

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As an individual designer, you'll own end-to-end design for significant work in your area, from problem framing through final details, alongside your team's projects. You'll set the quality bar through your own output as much as through feedback, and stay close enough to the work that your perspective is sharp and grounded in the nuances of specific business and technical inputs.

We're looking for someone who's managed designers before, has a strong design craft, and is energized by both sides of the role. You'll thrive on wrangling order and simplicity out of ambiguity, and enjoy leading in a dynamic environment. You'll also inspire your colleagues to be the best versions of themselves.

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In this role, you will lead and develop QA teams and vendors, establish consistent QA standards, quality gates, and automation practices across platforms using Agile and SAFe. You will define and execute a risk-based QA strategy aligned with business objectives, regulatory timelines, release criticality, and customer impact.

Key responsibilities include:

• QA Leadership & Governance: Lead and develop QA teams and vendors
• Quality Strategy & Planning: Define and execute a risk-based QA strategy
• Testing & Release Assurance: Oversee manual and automated testing (unit, integration, performance), defect management, and release approvals
• Process Improvement & Audits: Drive continuous improvement through metrics, trend analysis, internal/external audits, and corrective actions
• Cross-functional Collaboration: Partner with Product, Development, Security, Privacy, Operations, Legal, Marketing, Governance, Infrastructure, and PMO teams

The ideal candidate will have a Bachelor's level degree in Computer Science, Data Science, Information Technology, Information Systems, Applied Mathematics, Electronics, or Electrical Engineering, or equivalent relevant work experience in the industry. You should have at least 8 years of relevant work experience in the IT industry, with proven leadership in IT QA, software testing, and regulatory compliance within enterprise, customer-facing environments.

Required skills include:

• Selenium (Java), Serenity Reports, Maven
• Python and/or TypeScript, Locust
• Serenity Reports, Maven
• JMeter, LoadRunner

Preferred skills include:

• Strong people leadership, strategic thinking, problem-solving, communication, service management, and the ability to manage ambiguity in fast-paced environments
• Detail-oriented, organized, data-driven, and committed to continuous improvement

In return for your expertise, we offer a competitive base salary, regional bonus, manager lease car program, industry-leading benefit plans, paid time off, company-paid short-term and long-term disability, 401K plan with company match, and relocation assistance.

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This role focuses on the development and deployment of global category strategies and initiatives, leading our major supplier relationships, developing deeper relationships with the various stakeholder groups through effective business partnering, and ensuring that the underpinning process improvement and procurement activities deliver the expected business value.

In this role, you will develop long-term strategic plans for an entire spend category within AstraZeneca. You will manage stakeholder and supplier relationships to ensure that category strategies are highly aligned to current and future business needs and that the supply base can support these strategies.

Responsibilities:

• Lead implementation of category plans to ensure that the underpinning process improvement and procurement activities deliver business value in accordance with the strategic plan and help towards our Sustainability targets.

• Develop long term strategic plans for agreed scope of spend area, with a focus on delivering broader value, innovation, and savings.

• Support the team in strategic relationship management (customer and supplier) - ensuring Category Strategies are fully aligned to current and future Business need, and we maintain a supply base capable of supporting these strategies.

• Work alongside key stakeholders advising on and driving procurement strategies to make decisions necessary to make purchases in congruence with organizational objectives.

• Advise on contracts and agreements for the supply of sophisticated products and services with new and existing suppliers - Cross functional support of global procurement colleagues and collaborate on setting and completing the strategy.

• Develop and execute alliance management strategies for key CDMO partnerships - Lead sourcing and negotiation for Auto TCR-T, Allo CAR-T, and In-vivo manufacturing - Drive COGM reduction initiatives for LVV, Plasmids, Gene Editing, and Drug Product - Build resilient, multi-source supplier base for critical materials in collaboration with technical, quality, and external manufacturing teams

Essential Qualifications:

• Bachelor’s degree or equivalent

• 7+ years of experience in a procurement environment

• Significant experience of Category Management (preferably in Cell Therapy)

• Strong project management, change management and people leadership skills

• Strong understanding of the pharmaceutical industry

• Strong communication skills and ability to influence others

• Comfort with risk and ambiguous situations

Preferred Skills:

• Proven track record negotiating and managing complex CDMO contracts

• Technical background (ideally MS&T, CMC, or manufacturing engineering)

• Strong alliance management skills balancing cost, quality, and relationship dynamics

• Experience with novel modalities (CAR-T, TCR-T, in-vivo gene editing)

• Track record managing tech transfers to CDMOs

• Familiarity with Lean/Six Sigma methodologies

• China market experience: Deep understanding of China's biotech ecosystem, regulatory environment, and supplier landscape. Mandarin language proficiency (for China-focused role)

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At AstraZeneca, we turn ideas into life-changing medicines. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality.

The Regional Business Sales Leader, Advanced Specialty Care, serves as a first-line sales leader within the CVRM Sales organization, reporting directly to the Area Director, Advanced Specialty Care. This role is responsible for the overall performance of the assigned region (Texas, Louisiana, Alabama, and Mississippi and their surrounding areas) by providing inspirational leadership, creating a motivational environment, removing barriers, developing the team, and setting clear expectations for success in line with AstraZeneca values to a team of 8.

Main Duties and Responsibilities

Responsible for the overall performance of the assigned region by providing leadership that creates a motivational environment and sets expectations for success. Review, modify, and approve strategically targeted account-specific business plans developed by sales representatives, ensuring alignment with brand strategy and regional priorities.

Conduct ride-a-longs and one-on-one coaching focused on advanced specialty product knowledge, disease state understanding, call planning, territory management, and effective engagement within complex account structures.

Provide in-person, documented field coaching and observation to strengthen clinical acumen, selling capability, account ownership, and expansion across specialty and rare disease settings.

Proactively guide teams through complex market access, reimbursement pathways, and buy-and-bill dynamics, fostering strong collaboration with specialty pharmacies, health systems, and multidisciplinary care teams.

Collaborate with home office and cross-functional partners to support marketing strategy execution, targeting optimization, incentive initiatives, and sales training aligned to advanced specialty portfolio needs.

Lead through ambiguity and complexity, operating independently while navigating evolving market dynamics, access challenges, and organizational priorities.

Build and sustain a high-performing, inclusive team by setting clear direction, fostering professional development, driving accountability, and cultivating innovation and open communication.

Demonstrate a growth mindset by leveraging market insights, customer feedback, and relevant technology to drive innovative sales strategies and sustainable business growth.

Minimum Requirements

• Bachelor's degree with 8+ or more years of biopharmaceutical/healthcare experience
• 5 years or more in First Line People Leadership
• Proven track record of team development including hiring, training, and performance management
• Experience leading teams in complex specialty or advanced therapy environments, including hospital systems and integrated delivery networks
• Strong business and analytical foresight to navigate market access, reimbursement, and competitive dynamics
• Ability to coach teams through complex account ecosystems while maintaining patient-centric execution
• Willingness to travel approximately 60% of the time
• Strong communication skills with high integrity, resilience, and adaptability
• Valid driver's license and safe driving record

Preferred Requirements

• Therapeutic experience in Cardiovascular, Rare Disease, or other highly specialized areas
• Advanced or Master's degree
• Established Key Opinion Leader (KOL) relationships
• Proven experience leading teams across specialty pharmacy, buy-and-bill, and non-retail distribution models
• Proven ability to drive growth through cross-functional collaboration and ecosystem partnership
• Experience enabling teams to execute across multiple selling channels and complex reimbursement models
• Strong capability to translate clinical data and market trends into actionable regional strategy

Pay Transparency

The annual base pay for this position could range from $225,000–$280,000 USD Annual. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles).

Benefits offered include a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans.

Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Why AstraZeneca?

At AstraZeneca, we seize opportunities to make meaningful change. Delivering life-changing medicines requires entrepreneurial thinking and collaboration. Join us as we push the boundaries of science and redefine what a biopharmaceutical company can achieve.

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In this role, you’ll blend people leadership, operational excellence, and strategic influence to build an Olympic-level recruiting team. You will:

• Partner with leaders across technical teams to scale their departments, advising on search strategies and providing tailored, scalable solutions
• Leverage metrics to diagnose gaps and proactively provide solutions, keeping a strong pulse on tech hiring trends and the impact it has on your funnels
• Manage a team of senior recruiters and managers with a focus on performance and career growth, embracing Headway’s F.U.E.L. culture (Feedback Uplifts Every Level)
• Serve as a trusted advisor to senior executives, building strong relationships
• Deliver exceptional hiring outcomes by focusing teams on the highest-impact priorities, removing obstacles early, and aligning with cross-functional teams
• Drive operational excellence by setting the standards and rhythms that enable a high-performing, high-velocity recruiting team
• Shape long-range R&D talent strategy and partner with executives on headcount planning and capacity modeling
• Influence the systems and tooling that underpin all tech hiring that will allow the TA team to work efficiently and effectively
• Strengthen Headway’s tech talent brand by ensuring an exceptional, consistent candidate experience across every touchpoint

You’d be a great fit if…

• Bring 7+ years of recruiting leadership experience, including managing managers and senior recruiters in high-growth, tech-enabled environments
• Have a track record of scaling technical organizations, building diverse and inclusive teams, and maintaining a high talent bar
• Operate as a business partner to senior leaders, grounding strategies and recommendations in data and market insights
• Operate as a first-principles thinker, grounding your decisions in data, disentangling root issues in the funnel, and crafting scalable TA solutions that accelerate hiring
• Navigate ambiguity with structure and speed
• Communicate with clarity and executive presence, tailoring your message to different audiences and influencing decisions through structured, compelling storytelling
• Demonstrate a bias for operational excellence, continually improving how the team works and removing friction for candidates, recruiters, and stakeholders

The expected base pay range for this position is $212,000 - $265,000, based on a variety of factors including qualifications, experience, and geographic location.

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In this role, you'll lead the Spanish sales team in driving revenue growth by partnering with agencies, direct clients, and managing a team of high-performing sales people in Spain.

If you're an enthusiastic X user with relevant experience in digital advertising, people leadership, agency partnerships, and a proven track record of building strong customer relationships, we invite you to explore this opportunity to contribute to X's advertising sales and agency development.

Responsibilities

• Generate revenue growth for X by managing industry sales across key verticals and agency partnerships, via direct client and agency relationships.
• Lead, manage, and inspire a high-performing sales team, including Client Partners, Client Account Managers, and agency-focused team members, to consistently deliver strong sales results and meet quarterly targets.
• Actively coach and develop the team on core sales competencies, while partnering with Market Leads, Global Agency Team, Revenue Finance, Sales, and cross-functional (XFN) teams to build and execute cohesive strategy for the Spanish Market.
• Own quarterly regional sales forecasts, planning, and execution to drive incremental revenue.
• Build trusted partnerships, expand and deepen relationships, and facilitate active communication between agencies, clients, and X, including developing strategic relationships across all agency types (creative, media, social, etc.) to deliver optimal value through trading agreements and program execution.
• Use in-depth industry, vertical, and agency knowledge to build winning strategies, remove blockers, maximize revenue, and provide thought leadership in the market and key sectors.
• Develop and execute trading strategies for local collaborative agreements that drive revenue for X and value for agencies and clients.
• Develop and deliver educational bootcamp-style training on X products, brand safety tools, best practices, and how individuals use X to inspire authentic brand applications.
• Ensure agencies' and clients' voices, opinions, ideas, and feedback are conveyed back to X's Marketing, Product Development, and wider business teams, including input on sales materials, advertiser insights, and new products/features.
• Partner with sales teams on support plans, growth strategies, and day-to-day matters to increase revenue from existing accounts, unlock new advertisers, and develop first-class programs to uplevel creative thinking and deliver positive business impact.
• Discover and showcase great X usage stories and evidence to shape the agency, brand, and media world's understanding of how brands can use X.
• Build and maintain strong relationships with all key stakeholders across clients and agencies.
• Report on revenue, understand macro trends and internal forces impacting the business, and provide these insights back to the wider organization.
• Provide deep vertical, product knowledge, and insights to drive creative and long-term improvements to X's overall platform offering.

Basic Qualifications

• A deep understanding of both performance and brand marketing, as well as the wider online advertising industry, with a focus on tools and technologies that enable ad serving.
• 15+ years of proven experience in digital media sales, marketing, agency partnerships, or media sales, with specific expertise across the Spanish market and EMEA verticals.
• Demonstrated ability to think strategically about industries, product sets, and complex agency structures.
• Deep expertise in social media platforms, including demonstrated experience in X best practices.
• Strong client-facing, sales, and commercial skills, with experience in partner/agency management, business development, negotiations, and direct advertiser sales, including strategic partnerships.
• Familiarity with agency holding companies and strong relationships across the agency landscape.
• Experience successfully working with Sales XFN teams, Product, Engineering, and Marketing groups to develop comprehensive forward-looking plans and execute them with strategic and tactical initiatives.
• Track record in building, managing, and coaching a high-performing sales team, as well as building senior client and agency relationships.
• Ability to partner within cross-functional teams, consult, bring ideas to the table, and build internal networks for collaboration across teams.
• Strong writing, copy editing, communication, and presentation skills, including proficiency in PowerPoint and Keynote.
• A self-starter who takes initiative, is action-oriented, and can balance quick turnaround with long-term strategic efforts; flexible and effective in dealing with changes in priorities, ambiguity, or obstacles.
• Comfortable with a fast-paced, always-on, start-up environment.
• Team player with a positive and dynamic personality.
• Strong planning and organizational capabilities.
• Alignment to X’s vision and core values.

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Your primary responsibility will be to grow Pinterest revenue sustainably across CPG by building the strategy and action plan for your scope of business, balancing short- and long-term priorities, and driving operational excellence across key metrics. You will use AI-enabled tools and insights to scale your impact,identify growth opportunities across a portfolio, prioritize where to spend time, and make faster, better-informed decisions.

Key responsibilities include:

• Leading a high-performing team of junior and senior Client Partners and Client Account Managers within the Consumer Packaged Goods (CPG) industry, with a focus on Beauty, Health, and Household Care
• Building strong external relationships with senior decision-makers across partner organizations (brands and agencies), establishing trusted partnerships and driving industry thought leadership
• Growing Pinterest revenue sustainably across CPG by building the strategy and action plan for your scope of business, balancing short- and long-term priorities, and driving operational excellence across key metrics
• Using AI-enabled tools and insights to scale your impact,identify growth opportunities across a portfolio, prioritize where to spend time, and make faster, better-informed decisions

To be successful in this role, you will need to have strong experience in advertising sales, media, and/or marketing/brand building, with an established network in the German market,preferably within CPG (Beauty, Health, and Household Care). You will also need to have strong people leadership capabilities; proven people manager experience required.

In addition, you will need to have a deep understanding of how media works, including core KPIs, terminology, and the drivers behind media investment decisions. You will also need to have practical AI fluency and strong adoption mindset: you’re curious, adaptable, and focused on using AI to improve how work gets done (productivity, efficiency, forecasting/pipeline management, and client management),not “AI for AI’s sake.”

The salary for this role is not specified.

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The ideal candidate will have a strong track record of developing high-performing teams in high-growth Data, AI, Cloud, or SaaS/Tech companies, consistently exceeding ambitious sales targets. They will also have extensive knowledge of the Logistics vertical and proven relationships across strategic accounts in this space.

Key responsibilities include:

• Leading a team of high-performing Strategic Account Executives across the Logistics and Tech verticals
• Mentoring, guiding, and empowering them to achieve and exceed their goals
• Driving growth by expanding relationships with our most important customers
• Building and sponsoring trusted, executive-level relationships with customers and partners
• Coaching the team to lead with strong vision-setting, methodology-based selling, and alignment to customer goals and outcomes

The successful candidate will be a talent-first leader who knows how to identify, develop, and retain top performers. They will also have a strong understanding of usage-based, commit-based, and service-based revenue models, and how to use them together to drive sustainable growth.

In addition, they will have a history of building and leveraging partner ecosystems, acting as an executive sponsor to expand relationships and unlock customer value. They will also be a disciplined operator with a reputation for accurate forecasting and execution excellence.

We are looking for someone who is customer-obsessed, company-first, collaborative, and biased toward action. Fluency in German and English is essential.

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A successful candidate will be skilled in developing real-time object detection, sensor fusion, and state estimation algorithms using data from diverse mission sensors such as EO/IR cameras, radars, and IMUs. The role requires strong algorithmic thinking, deep familiarity with airborne sensing systems, and the ability to deliver performant software in simulation and real-world conditions.

Shield AI is committed to developing cutting-edge autonomy for unmanned aircraft operating across all Department of Defense (DoD) domains, including air, sea, and land. Our Perception Engineers are instrumental in creating the situational awareness that underpins autonomy, ensuring our systems understand and respond to the operational environment with speed, precision, and resilience.

Responsibilities:

• Lead teams across autonomy, integration, and testing by aligning technical efforts, resolving cross-functional challenges, and driving mission-focused execution.
• Develop advanced perception algorithms for object detection, classification, and multi-target tracking across diverse sensor modalities.
• Implement sensor fusion frameworks by integrating data from vision systems, radars, and other mission sensors using probabilistic and deterministic fusion techniques.
• Develop state estimation capabilities by designing and refining algorithms for localization and pose estimation using IMU, GPS, vision, and other onboard sensing inputs.
• Analyze and utilize sensor ICDs to ensure correct data handling, interpretation, and synchronization.
• Optimize perception performance by tuning and evaluating perception pipelines for performance, robustness, and real-time efficiency in both simulation and real-world environments.
• Support autonomy integration by working closely with autonomy, systems, and integration teams to interface perception outputs with planning, behaviors, and decision-making modules.
• Validate in simulated and operational settings by leveraging synthetic data, simulation environments, and field testing to validate algorithm accuracy and mission readiness.
• Collaborate with hardware and sensor teams to ensure seamless integration of perception algorithms with onboard compute platforms and diverse sensor payloads.
• Drive innovation in airborne sensing by contributing novel ideas and state-of-the-art techniques to advance real-time perception capabilities for unmanned aircraft operating in complex, GPS-denied, or contested environments.
• Travel Requirement – Members of this team typically travel around 10-15% of the year (to different office locations, customer sites, and flight integration events).

Requirements:

• BS/MS in Computer Science, Electrical Engineering, Mechanical Engineering, Aerospace Engineering, and/or similar degree, or equivalent practical experience.
• Typically requires a minimum of 10 years of related experience with a Bachelor’s degree; or 9 years and a Master’s degree; or 7 years with a PhD; or equivalent work experience.
• 7+ years of experience in Unmanned Systems programs in the DoD or applied R&D.
• 2+ years of people leadership experience.
• Background in implementing algorithms such as Kalman Filters, multi-target tracking, or deep learning-based detection models.
• Familiarity with fusing data from radar, EO/IR cameras, or other sensors using probabilistic or rule-based approaches.
• Familiarity with SLAM, visual-inertial odometry, or sensor-fused localization approaches in real-time applications.
• Ability to interpret and work with Interface Control Documents (ICDs) and hardware integration specs.
• Proficiency with version control, debugging, and test-driven development in cross-functional teams.
• Ability to obtain a SECRET clearance.

Preferences:

• Hands-on integration or algorithm development with airborne sensing systems.
• Experience with ML frameworks such as PyTorch or Tensorflow, particularly for vision-based object detection or classification tasks.
• Experience deploying perception software on SWaP-constrained platforms.
• Familiarity with validating perception systems during flight test events or operational environments.
• Understanding of sensing challenges in denied or degraded conditions.
• Exposure to perception applications across air, maritime, and ground platforms.

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A successful candidate will be skilled in developing real-time object detection, sensor fusion, and state estimation algorithms using data from diverse mission sensors such as EO/IR cameras, radars, and IMUs. The role requires strong algorithmic thinking, deep familiarity with airborne sensing systems, and the ability to deliver performant software in simulation and real-world conditions.

We are seeking a skilled and motivated manager to lead technical teams and support direct projects integrating perception solutions for defense platforms.

Shield AI is committed to developing cutting-edge autonomy for unmanned aircraft operating across all Department of Defense (DoD) domains, including air, sea, and land. Our Perception Engineers are instrumental in creating the situational awareness that underpins autonomy, ensuring our systems understand and respond to the operational environment with speed, precision, and resilience.

Responsibilities:

• Multidisciplinary Team Leadership – Lead teams across autonomy, integration, and testing by aligning technical efforts, resolving cross-functional challenges, and driving mission-focused execution.
• Develop advanced perception algorithms , Design and implement robust algorithms for object detection, classification, and multi-target tracking across diverse sensor modalities.
• Implement sensor fusion frameworks , Integrate data from vision systems, radars, and other mission sensors using probabilistic and deterministic fusion techniques to generate accurate situational awareness.
• Develop state estimation capabilities , Design and refine algorithms for localization and pose estimation using IMU, GPS, vision, and other onboard sensing inputs to enable stable and accurate navigation.
• Analyze and utilize sensor ICDs , Interpret interface control documents (ICDs) and technical specifications for aircraft-mounted sensors to ensure correct data handling, interpretation, and synchronization.
• Optimize perception performance , Tune and evaluate perception pipelines for performance, robustness, and real-time efficiency in both simulation and real-world environments.
• Support autonomy integration , Work closely with autonomy, systems, and integration teams to interface perception outputs with planning, behaviors, and decision-making modules.
• Validate in simulated and operational settings , Leverage synthetic data, simulation environments, and field testing to validate algorithm accuracy and mission readiness.
• Collaborate with hardware and sensor teams , Ensure seamless integration of perception algorithms with onboard compute platforms and diverse sensor payloads.
• Drive innovation in airborne sensing , Contribute novel ideas and state-of-the-art techniques to advance real-time perception capabilities for unmanned aircraft operating in complex, GPS-denied, or contested environments.
• Travel Requirement , Members of this team typically travel around 10-15% of the year (to different office locations, customer sites, and flight integration events).

Required Qualifications:

• BS/MS in Computer Science, Electrical Engineering, Mechanical Engineering, Aerospace Engineering, and/or similar degree, or equivalent practical experience
• Typically requires a minimum of 7 years of related experience with a Bachelor’s degree; or 5 years and a Master’s degree; or 4 years with a PhD; or equivalent work experience
• 5+ years of experience in Unmanned Systems programs in the DoD or applied R&D
• 2+ years of people leadership experience
• Background in implementing algorithms such as Kalman Filters, multi-target tracking, or deep learning-based detection models.
• Familiarity with fusing data from radar, EO/IR cameras, or other sensors using probabilistic or rule-based approaches.
• Familiarity with SLAM, visual-inertial odometry, or sensor-fused localization approaches in real-time applications.
• Ability to interpret and work with Interface Control Documents (ICDs) and hardware integration specs.
• Proficiency with version control, debugging, and test-driven development in cross-functional teams.
• Ability to obtain a SECRET clearance.

Preferred Qualifications:

• Hands-on integration or algorithm development with airborne sensing systems.
• Experience with ML frameworks such as PyTorch or Tensorflow, particularly for vision-based object detection or classification tasks.
• Experience deploying perception software on SWaP-constrained platforms.
• Familiarity with validating perception systems during flight test events or operational environments.
• Understanding of sensing challenges in denied or degraded conditions.
• Exposure to perception applications across air, maritime, and ground platforms.

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This role provides strategic direction, governance, and oversight to ensure cost optimization, risk mitigation, supplier performance excellence, and alignment with corporate objectives.

russian-American aerospace company with a focus on developing and manufacturing unmanned aerial vehicles (UAVs).

Key responsibilities include:

• Strategic Sourcing & Category Leadership

• Own and lead the enterprise indirect procurement strategy, aligning category roadmaps with business priorities and long-term growth plans

• Provide executive oversight for complex, high-value sourcing initiatives across all indirect spend categories

• Establish and govern category strategies, including demand management, supplier consolidation, and innovation partnerships

• Sponsor and oversee RFx processes (RFI, RFP, RFQ) for mission-critical goods and services

• Lead or approve negotiations for major contracts, including pricing models, SLAs, risk allocation, and long-term agreements

• Supplier & Contract Governance

• Set the strategic framework for supplier relationship management, performance management, and risk mitigation

• Build and maintain executive-level relationships with key strategic suppliers

• Partner with Legal and Compliance to oversee contract standards, negotiation strategy, and approval authority

• Ensure governance over contract lifecycle management, renewals, and commercial obligations

• Resolve escalated supplier issues and lead remediation or exit strategies as needed

• Executive Stakeholder Partnership

• Serve as a trusted advisor to senior leaders and executives across the organization

• Translate business strategy into procurement-led solutions that balance cost, risk, speed, and innovation

• Influence stakeholders on sourcing decisions, demand planning, and total cost of ownership considerations

• Champion procurement best practices, governance, and policy adherence at the leadership level

• Procurement Operations & Organizational Leadership

• Provide leadership and direction to indirect procurement teams, including coaching, performance management, and capability development

• Establish scalable procurement operating models, policies, and approval frameworks

• Oversee procurement execution, including requisitions, purchase orders, vendor onboarding, and invoice resolution

• Ensure robust documentation, audit readiness, and process discipline across procurement operations

• Compliance, Risk & Ethics

• Ensure enterprise compliance with procurement policies, approval authorities, and internal controls

• Provide oversight for SOX, FAR/DFARS, cybersecurity, and regulatory compliance as applicable

• Lead supplier risk management efforts, including financial, operational, cybersecurity, and regulatory risk

• Promote ethical sourcing, sustainability, and supplier diversity initiatives aligned with corporate values

• Reporting, Analytics & Continuous Improvement

• Define and monitor KPIs for spend visibility, savings, supplier performance, and risk

• Present procurement performance and insights to executive leadership

• Sponsor enhancements to procurement systems and tools (ERP, P2P, contract lifecycle management)

• Lead continuous improvement, automation, and digital transformation initiatives across procurement

• Contribute to enterprise governance, policy development, and long-range procurement planning

Required qualifications include:

• Bachelor’s degree in Business, Supply Chain, Finance, or a related field (MBA or advanced degree preferred)
• 10+ years of progressive experience in indirect procurement, strategic sourcing, or supply chain leadership
• Demonstrated experience leading enterprise-level indirect spend categories (IT, software, professional services, facilities, etc.)
• Proven track record of developing and executing procurement strategies at scale
• Executive-level negotiation and contract management expertise
• Strong understanding of procurement governance, compliance, and risk management frameworks
• Experience with ERP and P2P platforms (SAP, Oracle, Workday, Coupa, Ariba, or similar)
• Advanced financial acumen, data analysis, and spend analytics capabilities
• Exceptional communication, executive presence, and stakeholder influence skills
• Demonstrated people leadership and organizational change management experience

Salary: $160,000 - $240,000 a year

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You'll lead a high-performing team, shape and optimize our BlackLine environment, and design the controls infrastructure that will underpin a regulated bank. You'll serve as the subject matter expert across payment rails and partner relationships , and define what “best-in-class reconciliation” looks like at Mercury.

This role is for someone who pairs deep accounting rigor with strong operational instincts, systems thinking, and a genuine passion for building teams and scalable processes from the ground up.

Responsibilities:

• Own reconciliation integrity across customer transactions spanning multiple payment rails and account types
• Architect and implement the reconciliation structure for Mercury's de novo bank charter
• Design and operationalize a robust reconciliation controls framework aligned with regulatory expectations
• Lead and mentor a team of reconciliation analysts
• Drive strategy and optimization within our BlackLine environment and reconciliation tooling
• Use data to identify systemic improvements, eliminate manual processes, and enable automation at scale
• Translate partner bank requests into clear internal execution plans
• Partner cross-functionally with Engineering, Product, Accounting, Risk, and Data Science to build scalable infrastructure
• Feel confident when using data and intuition to make decisions in a fast-paced, ambiguous environment, while demonstrating curiosity and a growth mindset
• Be fully autonomous and find joy in driving efficiency

Requirements:

• 8+ years of experience in reconciliation, with at least 3+ years in banking, fintech, or reconciliation tooling environments
• Experience optimizing data flows and automating manual reconciliation processes
• Strong knowledge of payment rails including Fedwire, ACH, and card settlement and the reconciliation workflows they create
• Demonstrated ability to build and implement control frameworks
• Comfort collaborating across technical and non-technical stakeholders, including engineers and external partners
• Proven people leadership experience, with a focus on coaching and developing teams
• A builder mindset , energized by creating structure where it doesn’t yet exist
• Systems thinking, operational rigor, and a bias toward action

Total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Target new hire base salary ranges for this role are:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $207,800 - 259,800
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $187,000 - 233,800
• Canadian employees (any location): CAD 196,400 - 245,500

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You will own the vision and roadmap for Replit's GTM systems—including CRM and CPQ—while partnering closely with Finance and Legal on adjacent billing, order management, and revenue recognition workflows. You'll lead a growing team of systems professionals and collaborate across Sales, Marketing, Engineering, and other stakeholders to deliver scalable solutions that support both day-to-day commercial operations and board-level reporting.

This is a role for someone who has built and scaled GTM systems at organisations generating billions in revenue, understands the rigor required for public company controls and compliance, and thrives at the intersection of technology strategy and business operations.

Responsibilities

• Define and execute the long-term vision and roadmap for Replit's GTM systems, with direct ownership of CRM and CPQ platforms
• Own the Salesforce platform strategy and architecture, ensuring it scales to support complex enterprise sales motions, consumption-based pricing models, and multi-geo operations
• Partner with Finance, Legal, and Deal Desk on billing, order management, and revenue recognition systems and workflows, ensuring GTM systems feed accurate and timely data into downstream processes
• Establish systems and controls that meet public company reporting standards, including SOX-readiness for GTM-related processes and data flows
• Build, mentor, and lead a high-performing team of GTM systems professionals, fostering a culture of operational excellence and continuous improvement
• Drive cross-functional alignment across Sales, Marketing, Finance, Legal, and Engineering to ensure systems investments support business priorities and regulatory requirements
• Evaluate, select, and integrate best-in-class technologies into the revenue tech stack, making thoughtful build-vs-buy decisions as the organisation scales
• Develop data governance frameworks and ensure data integrity across all GTM systems, enabling reliable forecasting, pipeline management, and revenue reporting
• Leverage AI and automation to enhance system capabilities, reduce manual processes, and unlock productivity gains across revenue-generating functions
• Establish and maintain strong vendor relationships, negotiating contracts and managing third-party implementation partners

Requirements

• 15+ years of experience in GTM systems, revenue operations, or business systems, with at least 7 years in a leadership role managing teams
• Have built and scaled GTM systems infrastructure at organisations generating $1B+ in annual revenue
• Possess deep expertise in Salesforce architecture, including experience with enterprise-scale implementations supporting complex sales processes and integrations
• Have hands-on experience partnering on quote-to-cash processes (billing, order management, revenue recognition) and understand how CRM and CPQ systems integrate with downstream financial workflows
• Have direct experience supporting public company reporting requirements, SOX compliance, and audit readiness for GTM-related systems and controls
• Demonstrate a track record of effective cross-functional partnership with Finance, Legal, Sales Leadership, and Engineering teams
• Bring strong people leadership skills with experience building and developing teams in fast-paced, high-growth environments
• Can seamlessly move between strategic planning and hands-on technical problem-solving
• Communicate complex technical concepts clearly to executive and non-technical audiences

Bonus Qualifications

• Active Replit user with understanding of developer tools and coding platforms
• Experience at a high-growth SaaS company or developer-focused platform
• Background in finance, accounting, or business operations
• Experience with sales enablement and training programs
• Experience with consumption-based or usage-based revenue models in addition to traditional SaaS contract structures
• Bring familiarity with modern revenue tech stacks including tools like Stripe, Metronome, Nue.io, Workday Financials, or similar platforms
• Have experience integrating AI/ML capabilities into business systems to drive automation and predictive insights
• Hold relevant certifications such as Salesforce Architect credentials
• Have experience with international GTM operations and multi-currency, multi-entity commercial systems

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Location

San Francisco

Employment Type

Full time

Department

People

Compensation

• $266K – $295K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

About the Team

At OpenAI, we are dedicated to building safe artificial general intelligence (AGI) that benefits all of humanity. Achieving this mission requires hiring extraordinary talent across research, engineering, product, policy, operations, and leadership roles. The Recruiting team sits at the centre of this effort, responsible for identifying, attracting, and delivering world-class candidates who align with OpenAI’s values and ambitions.

The Candidate Experience team ensures that every interaction a candidate has with OpenAI—regardless of role, region, or level—reflects excellence, fairness, and humanity. This team owns global coordination, interview logistics, onsite experience, and the operational workflows that support all recruiting functions, from Executive and Research to Technical, GTM, and G&A.

About the Role

As the Global Candidate Experience Manager, you will define, scale, and continuously elevate how candidates experience OpenAI. You will lead a large, geographically distributed team of Recruiting Coordinators and team leads, with responsibility for the systems, workflows, and service standards that enable smooth and exceptional hiring across the entire company.

This role blends global people leadership, operational rigor, and strategic design. You’ll build an AI-first candidate experience model, support some of the most complex and confidential searches at OpenAI, and drive the infrastructure needed to support high-volume and research-level technical hiring. You will partner deeply with all Recruiting functions as well as Executive Operations, People Analytics, Internal Tools, and People Innovation Lab.

In this role you will:

• Leading, mentoring, and scaling a global team of Recruiting Coordinators, leads and contingent workers across multiple regions and time zones.

• A track record of driving outcomes—not just managing teams—with clear ownership over performance, quality, and operational results.

• Owning the end-to-end candidate experience across Executive, Research, Technical, GTM, and G&A hiring.

• Building global service standards, SLAs, operating rhythms, and training programs that ensure consistent quality across a decentralized team.

• Partnering closely with every Recruiting function at OpenAI to support high-impact, highly confidential, and fast-moving searches.

• Building global workflows and systems for complex, multi-loop, or emerging talent profiles where no existing playbook exists.

• Improving and operationalizing scheduling, load balancing, shadowing, interviewer readiness, and onsite experience programs.

• Collaborating with Internal Tools and People Technology Team to embed AI-first practices into every aspect of coordination and experience.

• Driving continuous process improvements that reduce friction, increase fairness, and scale effectively with company growth.

• Establishing and reporting on key metrics such as SLA performance, throughput, scheduling efficiency, load distribution, and candidate CSAT.

• Partnering cross-functionally with Executive Operations, People Analytics, Workplace, IT, HR Ops, and Recruiting Leadership to ensure fast, smooth execution across all hiring workflows.

You will thrive in this role

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Engineering Manager, Identity Infrastructure

Location

San Francisco

Employment Type

Full time

Department

Applied AI

Compensation

• $293K – $385K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

Identity is the foundation of trust in an AI-powered world. As people build a rich personal and organisational context in ChatGPT, they need systems that protect it, remember it, and let them share it securely across apps and agents. Without strong identity, context stays locked away or exposed. With it, AI becomes safe, personal, and truly useful, empowering users while keeping control firmly in their hands. Our team builds the trusted OpenAI account layer that connects people, enterprises, developers, and agents to OpenAI apps and the broader AI ecosystem. Our systems are the front door to OpenAI—held to an exceptionally high bar for availability, security, and latency—and are depended on by many internal teams.

About the Role

As an Engineering Manager, Identity Infrastructure, you will lead a team owning foundational identity services that must be highly reliable, secure, and fast under extreme load. You’ll set direction, grow and support the team, and partner closely across engineering and security to strengthen the platform that enables trusted access to OpenAI products.

We’re looking for people who combine strong infrastructure depth with people leadership—someone who can guide technical strategy, run reliable operations, and build a high-performing team delivering mission-critical systems.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

What You’ll Do:

• Build, lead, and develop a high-performing engineering team. Coach and mentor engineers and senior technical leads to increase their impact and support their growth.

• Define and own the technical strategy, roadmap, and execution for OpenAI’s core identity systems.

• Guide the architecture of distributed systems operating at massive scale, with high requirements for reliability, privacy, and performance.

• Partner closely with Product and Infrastructure teams to support new product needs and uphold high system standards.

• Ensure the team operates effectively, maintains strong engineering rigor, and consistently delivers against ambitious goals.

• Establish processes and a culture that enable fast learning, high trust, and responsible innovation.

• Lead the team responsible for the authentication stack and token exchange infrastructure, ensuring high availability, strong security posture, and low-latency performance.

• Own and improve request validation at the edge for logged-in users, delivering extremely high reliability and fast validation under high throughput.

• Oversee systems that enable secure access to user data, improving scalability, reliability, and access patterns for internal consumers across the company.

You might thrive in this role if you:

• Have 3+ years of experience managing high-performance engineering teams in fast-paced, rapidly shifting environments.

• Have 10+ years of experience building, scaling, and operating distributed systems at large scale.

• Care deeply about people leadership, coaching, and helping engineers achieve peak performance.

• Communicate clearly, think holistically, and make decisions grounded in both user needs and long-term sustainability.

• Have experience managing an infrastructure team and are effective at hiring, coaching, and developing engineers while maintaining strong operational excellence.

• Have deep experience building and operating high-scale backend systems, with a track record of improving reliability, latency, and security in production.

• Bring broad infrastructure expertise across the stack—from hardware and cluster management to services and storage layers.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of artificial general intelligence and work to align its development with human values. Our mission is to create a world where AI is a powerful tool for humanity, and we believe that this requires a multidisciplinary approach to research and development. We are committed to transparency and open communication, and we believe that sharing our knowledge and insights with the world is essential to advancing the field of AI. We are a team of researchers, engineers, and designers who are passionate about creating a future where AI is a force for good. We are based in San Francisco, California, and we are proud to be a part of the vibrant tech community in the Bay Area. We are committed to diversity, equity, and inclusion, and we believe that a diverse and inclusive team is essential to creating a better future for all. We are always looking for talented individuals who share our vision and values, and we encourage you to join our team and help us shape the future of AI.

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