The VP Sales, Americas will have direct responsibility for Corsair's strategic relationship with Amazon.com and will oversee all channel business across the entire Corsair brand portfolio (Corsair, Elgato, SCUF Gaming, ORIGIN PC, and Fanatec), with the goal of expanding customer breadth, revenue, profitability, and market share in North America's most critical market.

Key Responsibilities:

• Develop and maintain executive-level relationships with key retailers and strategic partners
• Directly lead the strategic Amazon.com relationship, serving as the executive account interface and driving expansion of Corsair brand presence across all Amazon channels and geographies
• Own comprehensive P&L responsibility for US, Canada, and LATAM sales across all channel partners
• Build and execute targeted, data-driven sales strategies that allocate resources efficiently and drive market share growth across all channels
• Partner with Trade Marketing to design and deploy regional channel programs, go-to-market initiatives, and retail display programs that drive brand awareness and sell-through
• Oversee all brand families (Corsair, Elgato, SCUF Gaming, ORIGIN PC, and Fanatec) across the region, ensuring cohesive positioning and maximizing cross-brand selling opportunities
• Employ competitive intelligence to anticipate market trends and develop counter-strategies; position Corsair as a premium yet competitive choice against competitors
• Identify market opportunities and develop demand generation strategies to increase brand awareness, customer acquisition, and category leadership
• Provide market-driven product and portfolio requirements to headquarters to ensure regional customer demands are met and opportunities are capitalized
• Build, lead, and develop a high-performance regional sales organization; establish annual budget plans, sales targets, and channel expansion roadmaps
• Collaborate with cross-functional teams (Marketing, Product, Finance, Supply Chain) to align resources, resolve issues, and execute regional initiatives

Requirements:

• 15+ years of progressive sales and business leadership experience in the PC hardware, gaming, or consumer electronics industries
• Proven success leading major retail partnerships and/or e-commerce channels in North America; strategic Amazon.com experience highly valued
• Track record of building and executing multi-year business growth plans; demonstrated ability to scale revenue and market share
• Experience building, coaching, and scaling high-performance sales teams; strong talent development and leadership skills
• Strategic mindset with strong analytical and business acumen; demonstrated ability to develop competitive positioning and market strategies
• Expertise in channel sales, retail operations, and category management across multiple business models (retail, direct-to-consumer, e-commerce)
• Demonstrated success managing complex multi-channel portfolios with multiple brand families or business units
• Passion for technology and gaming; proactive in understanding market trends, customer needs, and competitive landscapes
• Excellent communication, negotiation, and stakeholder management skills; ability to influence across organizational levels
• Strong financial acumen with P&L responsibility; comfort with data-driven decision making and reporting
• Results-oriented with demonstrated ability to meet or exceed sales targets; comfort operating in a fast-paced, dynamic environment
• Willingness to travel as needed for key account relationships and regional business initiatives

Salary: The starting base pay for this position is $250,000,$290,000 USD per year.

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Responsibilities and Expectations:

• Achieve and exceed targets and planned growth within assigned key accounts
• Execute tactical sales and marketing plans within predefined frameworks
• Manage account-level demand generation, including promotions, merchandising, and marketing campaigns
• Maintain excellent customer relationships and regularly engage with account stakeholders
• Visit customer locations frequently
• Provide regular business reporting and insights, using analytics to monitor performance and highlight potential issues
• Actively manage customer inventory forecasts and stock run rates to optimize sales potential
• Identify operational or tactical weaknesses and create corrective action plans, escalating complex issues to the leadership team
• Continuously monitor market pricing and competition and highlight significant concerns internally
• Support colleagues during strategic account reviews and negotiations
• Ensure customers have an up-to-date understanding of Corsair products, services, and objectives
• Maintain professional internal and external relationships that meet Corsair's core values

Essential Skills and Experience:

• Native Portuguese speaker. Must be fluent in English and Spanish or native Spanish speaker fluent in English and Portuguese
• 5+ years of experience in IT Sales, Retail Sales, Product Management, Supply Chain Management, Account Management
• High experience working with MS Office Suite; proficient in Excel (creating charts, pivot tables, lookup, formulas) is a preference
• Experience and technical knowledge of the PC Gaming or PC Hardware market preferred
• Possesses a passion for technology and is proactive in staying current on the latest products on the market
• Well organized, Team player, process driven with ability to multitask fast and efficiently
• Ability to prioritize and demonstrate attention to detail with great accuracy
• Exceptional written and verbal communication, including experience presenting
• Ability to articulate a point of view and negotiate
• Ability to work under pressure and to deadlines

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This role combines category ownership with operational execution. The Category Manager will be responsible for growing revenue, improving margin, and maintaining healthy inventory performance while managing day-to-day backend merchandising, pricing, promotions, and catalog accuracy across our D2C platforms.

We are looking for someone who understands how eCommerce businesses operate end-to-end, and is comfortable navigating backend systems, managing day-to-day execution, and testing new ideas to capture incremental sales beyond traditional promotional tactics.

This role will initially focus on the Components category. As the individual builds expertise and demonstrates strong performance, there will be opportunity to take on additional product categories and expanded ownership within the D2C business.

Key Responsibilities

Category Performance & Growth

• Own revenue, margin, and inventory performance for the Components category across all global D2C storefronts.
• Analyze performance trends and implement pricing, merchandising, and promotional adjustments to drive continuous improvement.
• Identify and execute growth opportunities beyond standard discounting, including bundling, cross-sell, and assortment optimization strategies.

eCommerce Execution & Backend Operations

• Manage day-to-day backend operations, including product setup, pricing updates, promotions, catalog accuracy, and category merchandising updates (product placement, featured assortments, promotional visibility).
• Adapt quickly to evolving ecommerce systems, tools, and workflows, contributing to process improvements as needed.

Forecasting & Inventory Collaboration

• Provide sales input and performance insights to Planning to support accurate SKU-level forecasting.
• Monitor sell-through and inventory positions, proactively identifying risks and recommending corrective actions to protect revenue and margin.

Cross-Functional Collaboration

• Collaborate with Channel Marketing and Go-To-Market teams to support product launches and campaigns.
• Partner with internal teams to enhance the overall D2C customer experience.

Qualifications

• 4–6 years of experience in eCommerce, digital merchandising, D2C operations, or category management.
• Strong understanding of D2C business operations from catalog management through performance optimization.
• Experience working within ecommerce platforms and backend systems (e.g., Shopify, Magento, Salesforce Commerce Cloud, or similar).
• Comfortable operating in a fast-moving, evolving e-commerce environment.
• Data-driven decision maker with the ability to translate insights into action.
• Commercial mindset with a willingness to test and iterate new ideas.
• Knowledge of PC hardware or computer peripherals preferred.
• Exposure to emerging ecommerce or social commerce platforms (e.g., TikTok Shop).

• BS/BA in Business, Marketing, Economics, or related field preferred.

Compensation

For roles based at our headquarters in Milpitas, CA: The starting base pay for this position is $90,000,$120,000 USD annually. Actual compensation will depend on professional background, experience, location, business needs, and market demand. This pay range is subject to change and may be modified in the future.

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The VP Sales, Americas will have direct responsibility for Corsair's strategic relationship with Amazon.com and will oversee all channel business across the entire Corsair brand portfolio (Corsair, Elgato, SCUF Gaming, ORIGIN PC, and Fanatec), with the goal of expanding customer breadth, revenue, profitability, and market share in North America's most critical market.

Key Responsibilities:

• Develop and maintain executive-level relationships with key retailers and strategic partners
• Directly lead the strategic Amazon.com relationship, serving as the executive account interface and driving expansion of Corsair brand presence across all Amazon channels and geographies
• Own comprehensive P&L responsibility for US, Canada, and LATAM sales across all channel partners
• Build and execute targeted, data-driven sales strategies that allocate resources efficiently and drive market share growth across all channels
• Partner with Trade Marketing to design and deploy regional channel programs, go-to-market initiatives, and retail display programs that drive brand awareness and sell-through
• Oversee all brand families (Corsair, Elgato, SCUF Gaming, ORIGIN PC, and Fanatec) across the region, ensuring cohesive positioning and maximizing cross-brand selling opportunities
• Employ competitive intelligence to anticipate market trends and develop counter-strategies; position Corsair as a premium yet competitive choice against competitors
• Identify market opportunities and develop demand generation strategies to increase brand awareness, customer acquisition, and category leadership
• Provide market-driven product and portfolio requirements to headquarters to ensure regional customer demands are met and opportunities are capitalized
• Build, lead, and develop a high-performance regional sales organization; establish annual budget plans, sales targets, and channel expansion roadmaps
• Collaborate with cross-functional teams (Marketing, Product, Finance, Supply Chain) to align resources, resolve issues, and execute regional initiatives

Requirements:

• 15+ years of progressive sales and business leadership experience in the PC hardware, gaming, or consumer electronics industries
• Proven success leading major retail partnerships and/or e-commerce channels in North America; strategic Amazon.com experience highly valued
• Track record of building and executing multi-year business growth plans; demonstrated ability to scale revenue and market share
• Experience building, coaching, and scaling high-performance sales teams; strong talent development and leadership skills
• Strategic mindset with strong analytical and business acumen; demonstrated ability to develop competitive positioning and market strategies
• Expertise in channel sales, retail operations, and category management across multiple business models (retail, direct-to-consumer, e-commerce)
• Demonstrated success managing complex multi-channel portfolios with multiple brand families or business units
• Passion for technology and gaming; proactive in understanding market trends, customer needs, and competitive landscapes
• Excellent communication, negotiation, and stakeholder management skills; ability to influence across organizational levels
• Strong financial acumen with P&L responsibility; comfort with data-driven decision making and reporting
• Results-oriented with demonstrated ability to meet or exceed sales targets; comfort operating in a fast-paced, dynamic environment
• Willingness to travel as needed for key account relationships and regional business initiatives

Salary: The starting base pay for this position is $250,000,$290,000 USD per year.

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This role combines category ownership with operational execution. The Category Manager will be responsible for growing revenue, improving margin, and maintaining healthy inventory performance while managing day-to-day backend merchandising, pricing, promotions, and catalog accuracy across our D2C platforms.

We are looking for someone who understands how eCommerce businesses operate end-to-end, and is comfortable navigating backend systems, managing day-to-day execution, and testing new ideas to capture incremental sales beyond traditional promotional tactics.

This role will initially focus on the Components category. As the individual builds expertise and demonstrates strong performance, there will be opportunity to take on additional product categories and expanded ownership within the D2C business.

Key Responsibilities

Category Performance & Growth

• Own revenue, margin, and inventory performance for the Components category across all global D2C storefronts.
• Analyze performance trends and implement pricing, merchandising, and promotional adjustments to drive continuous improvement.
• Identify and execute growth opportunities beyond standard discounting, including bundling, cross-sell, and assortment optimization strategies.

eCommerce Execution & Backend Operations

• Manage day-to-day backend operations, including product setup, pricing updates, promotions, catalog accuracy, and category merchandising updates (product placement, featured assortments, promotional visibility).
• Adapt quickly to evolving ecommerce systems, tools, and workflows, contributing to process improvements as needed.

Forecasting & Inventory Collaboration

• Provide sales input and performance insights to Planning to support accurate SKU-level forecasting.
• Monitor sell-through and inventory positions, proactively identifying risks and recommending corrective actions to protect revenue and margin.

Cross-Functional Collaboration

• Collaborate with Channel Marketing and Go-To-Market teams to support product launches and campaigns.
• Partner with internal teams to enhance the overall D2C customer experience.

Qualifications

• 4–6 years of experience in eCommerce, digital merchandising, D2C operations, or category management.
• Strong understanding of D2C business operations from catalog management through performance optimization.
• Experience working within ecommerce platforms and backend systems (e.g., Shopify, Magento, Salesforce Commerce Cloud, or similar).
• Comfortable operating in a fast-moving, evolving e-commerce environment.
• Data-driven decision maker with the ability to translate insights into action.
• Commercial mindset with a willingness to test and iterate new ideas.
• Knowledge of PC hardware or computer peripherals preferred.
• Exposure to emerging ecommerce or social commerce platforms (e.g., TikTok Shop).

• BS/BA in Business, Marketing, Economics, or related field preferred.

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Responsibilities and Expectations:

• Achieve and exceed targets and planned growth within assigned key accounts
• Execute tactical sales and marketing plans within predefined frameworks
• Manage account-level demand generation, including promotions, merchandising, and marketing campaigns
• Maintain excellent customer relationships and regularly engage with account stakeholders
• Visit customer locations frequently
• Provide regular business reporting and insights, using analytics to monitor performance and highlight potential issues
• Actively manage customer inventory forecasts and stock run rates to optimize sales potential
• Identify operational or tactical weaknesses and create corrective action plans, escalating complex issues to the leadership team
• Continuously monitor market pricing and competition and highlight significant concerns internally
• Support colleagues during strategic account reviews and negotiations
• Ensure customers have an up-to-date understanding of Corsair products, services, and objectives
• Maintain professional internal and external relationships that meet Corsair's core values

Essential Skills and Experience:

• Native Portuguese speaker. Must be fluent in English and Spanish or native Spanish speaker fluent in English and Portuguese
• 5+ years of experience in IT Sales, Retail Sales, Product Management, Supply Chain Management, Account Management
• High experience working with MS Office Suite; proficient in Excel (creating charts, pivot tables, lookup, formulas) is a preference
• Experience and technical knowledge of the PC Gaming or PC Hardware market preferred
• Possesses a passion for technology and is proactive in staying current on the latest products on the market
• Well organized, Team player, process driven with ability to multitask fast and efficiently
• Ability to prioritize and demonstrate attention to detail with great accuracy
• Exceptional written and verbal communication, including experience presenting
• Ability to articulate a point of view and negotiate
• Ability to work under pressure and to deadlines

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In addition, you will identify opportunities to embed AI into account planning, forecasting, reporting, pricing analysis, customer insights, and internal coordination. You will implement and manage AI-powered tools that improve data visibility, response times, and strategic insight. You will automate repetitive administrative and reporting tasks to allow the account team to focus on high-value commercial activity. You will evaluate emerging AI solutions and recommend practical applications relevant to the global account. You will support effective adoption and responsible use of AI across the account team.

As a Sales Enablement Specialist, you will act as a liaison between Sales, Operations, Finance, and Technology functions supporting the global account. You will improve reporting frameworks and dashboard visibility to support executive-level reviews. You will support governance, documentation, and process consistency across regions. You will lead change management initiatives related to new tools and workflow improvements.

The ideal candidate will be commercially astute and results-oriented. They will be a strategic thinker with a continuous improvement mindset. They will be curious and proactive in identifying AI innovation opportunities. They will be comfortable driving change within established teams. They will be highly organized with strong attention to detail. They will be able to work under pressure and to deadlines. They will have experience and technical knowledge of the PC Gaming or PC Hardware market, which is preferred but not required.

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Scope of Responsibilities:

• Act as front-line support for local and/or time zone-based employees.
• Serve as the main point of contact for our customers via email, walk ups, and chat support.
• Respond promptly and professionally to customer inquiries and troubleshoot issues related to our products and services.
• Utilize relevant software and databases to effectively diagnose, track and resolve customer issues and address complaints.
• Maintain accurate records, including call logs and ticketing systems, to track customer interactions and issue resolution.
• Collaborate with other team members to identify and resolve technical issues.
• Stay up to date with industry trends and provide input on continuous improvement to the Helpdesk and customer service workflows.
• Identify and escalate issues requiring urgent attention to the appropriate parties.
• Ensure SLAs are met and that our internal users are provided with an high level user experience.
• Ensure that all IT assets in the local office are managed and maintained to an agreed standard.
• Ensure compliance with all relevant regulations and legislation related to workplace services, health and safety, and environmental management.

Requirements:

• Knowledge of first line IT support operations.
• Strong PC hardware and peripherals knowledge.
• Excellent relationship building skills.
• Strong customer service orientation, with a focus on delivering high-quality services to employees and stakeholders.
• Fluent in Polish and English (written and spoken).
• Ability to work in a matrix management environment.
• Internships or/and previous work experience in a customer service or Helpdesk role.
• Very good communication and active listening skills with a customer-first mindset.
• Ability to operate effectively in a dynamic, fast-paced environment and multitask effectively.
• Ability to learn quickly and adapt to new software applications and technologies.
• Good problem-solving and conflict resolution skills.

Benefits:

• Medical package
• MyBenefit cafeteria platform
• Employee Assistance Program (EAP)
• No dress code
• Chill zone & beverages and fruits in the office

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This role will be based in Vietnam and will focus on ensuring product quality, supplier compliance, and continuous improvement in collaboration with ODM/OEM partners and internal cross-functional teams.

The ideal candidate has a strong background in supplier quality engineering, product development, and manufacturing processes in consumer electronics or related industries.

Responsibilities:

• Oversee new product introduction (NPI) and sustaining engineering activities in collaboration with global engineering teams.
• Act as the primary technical interface between Corsair and ODM/OEM partners in Vietnam, ensuring design for manufacturability (DFM) and quality.
• Work closely with R&D, Industrial Design, and Validation teams to ensure a seamless transition from design to mass production.
• Support and drive product design improvements based on manufacturing feedback, customer insights, and field failure analysis.

Supplier Quality Management:

• Own the supplier quality engineering (SQE) function for gaming peripherals, ensuring strict adherence to Corsair’s quality standards, specifications, and reliability requirements.
• Conduct supplier audits, process capability analysis, and failure mode & effects analysis (FMEA) to identify and mitigate risks.
• Implement statistical process control (SPC) and quality control plans to monitor and improve supplier performance.
• Ensure compliance with industry regulations such as ISO 9001, RoHS, REACH, and environmental sustainability initiatives.

Manufacturing & Process Improvement:

• Collaborate with suppliers to optimize yield, reduce defects, and enhance production efficiency. Lead root cause analysis (RCA) and corrective/preventive action (CAPA) efforts for supplier-related quality issues.
• Drive continuous improvement initiatives using Lean, Six Sigma, and Kaizen methodologies.
• Develop and enforce incoming quality control (IQC), in-process quality control (IPQC), and outgoing quality control (OQC) strategies.

Cross-functional Collaboration & Reporting:

• Serve as the bridge between global Product Engineering, Quality, and Supply Chain teams to align quality expectations and resolve technical challenges.
• Provide regular updates on supplier performance, yield, and product quality metrics to executive leadership.
• Train and mentor suppliers and factory teams on Corsair’s quality systems and best practices.

Essential Skills and Experience:

• Bachelor’s degree in Engineering (Mechanical, Electrical, Manufacturing, or related field).
• 10+ years of experience in product engineering, supplier quality, or manufacturing engineering in consumer electronics, gaming peripherals, or PC components.
• 3+ years in a management role.
• Proven expertise in supplier management, process validation, and quality control methodologies.
• Strong knowledge of DFM, DFA (Design for Assembly), SPC, Six Sigma, and Lean Manufacturing.
• Excellent problem-solving skills with a data-driven and analytical mindset.
• Ability to travel frequently to supplier and manufacturing sites in Vietnam and other APAC regions.
• Fluency in English and Vietnamese is required.

Preferred Qualifications:

• Master’s degree in Engineering, Manufacturing, or a related field.
• Certifications in Six Sigma (Green/Black Belt), APQP, or CQE.
• Experience working with gaming, PC hardware, or high-volume consumer electronics.
• Familiarity with automated test systems, robotics, and Industry 4.0 initiatives.
• Fluency in Chinese (Mandarin) is a plus.

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Role & Responsibilities Create focused campaigns with the Channel Marketing group. Develop and maintain relationships with customers and distribution channels (Distributor, Dealers, Retailers) throughout the DACH region and assist building stable channels. Responsible for proactively identifying, negotiating and closing sales activities to achieve assigned revenue targets.

Channel management: Stock, Price, Product, Distribution, Investment, Promotion, Event Management, Channel ROI management, gather customer and market information. (from CM>Distributor>Dealer>End-User)

Field sales activities: Traveling and visiting potential and existing customers (dealers/retailers) on pre-scheduled appointments where you will discuss products in person and help distributor getting orders. Gain a clear understanding of customer businesses and requirements and feedback to the company.

Marketing activities: Support product launches, marketing and PR collateral, sales tools, web site content, sales training, promotional campaigns and lead/revenue generation.

Operational Experience/Academic Qualification. Educated to degree level or equivalent At least 3 - 5 years experience in sales/marketing environment, preferably with retail marketing experience with IT and PC hardware/peripherals sales. Manage multiple projects and requests on a daily/weekly basis. Experience of B2B negotiations to achieve best possible use of time and budget in channel. An understanding of and experience in project management and general sales skills. Fluency in German and English language.

Personal Characteristics Self Starter that sets clear objectives, defining metrics and key milestones to plan and organize work. Responds quickly to customer/client requests and needs as a priority. Anticipates changing customer needs and seeks to create value for the customer. Proactively supports colleagues and collaborates with them to help achieve targets. Actively seeks to understand the competition and how they differentiate themselves. Identifies a number of ways to do things differently that will continuously improve the business. Handles problems and acts on own initiative without being prompted. Seeks out and acts on both internal and external customer/client feedback. Creates a positive team environment through co-operation. Outgoing personality who is capable of working with cross functional teams.

What we offer to the right candidate Cooler Master offers a comprehensive salary and incentive package for its employees. We offer a no-nonsense open business culture with informal direct lines of contact. We offer to the right employee, good career opportunities and advancement possibilities ensuring both personal growth and development to grow with the company.

Contact Information If interested in this position please send a letter of application and resume/CV in English to: hr@coolermaster.eu

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