Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence.

Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust.

About the People & Culture Team

The Mixpanel People & Talent team enables an ownership culture where exceptional people do their best work: cultivating extraordinary talent who drive innovation, speed, and customer impact. We are trusted partners who balance thoughtful urgency with care, bringing clarity and accountability to everything we do so that Mixpanelers at every level can grow, contribute, and thrive.

We lead with empathy and curiosity, grounding our decisions in data and insight. We step forward in ambiguity, thoughtfully challenge existing paradigms, and show up for each other and for the business with low ego and high support. By living these values, we earn the trust to shape the future of Mixpanel from the inside.

About the Role

The Senior Manager, People & Talent Operations is a key operational leader on the People & Culture team, responsible for the systems, tools, processes, and programs that power Mixpanel's people function end-to-end. Reporting to the VP of People, this role owns our HR and talent technology ecosystem, global benefits administration, compensation operations, headcount planning, and people analytics.

Responsibilities

• Lead, develop, and support a small team consisting of a Talent Operations Lead, People Operations Manager, and Compensation Partner

• Oversee Mixpanel's HR tech stack, including HRIS, ATS (Greenhouse), performance and engagement platform (Lattice), compensation tooling (CandorIQ), and additional tools as needed; drive system optimization and data integrity across all platforms

• Lead (partnering with Finance/Payroll) the ongoing HRIS migration from Paylocity to UKG, ensuring continuity of operations, data accuracy, and a smooth employee experience throughout the transition

• Own recruiting operations (via Talent Ops Lead), including ATS configuration, hiring workflow design, process documentation, and data hygiene in Greenhouse

• Manage US and global benefits programs, including benefits vendor relationships and broker partnerships; oversee PEO relationships for employees in smaller international markets

• Own Mixpanel's immigration program, partnering with external counsel to support visa sponsorships, work authorization, and compliance across all geographies

• Own compensation operations in partnership with the Compensation Partner, including compensation survey participation, job architecture maintenance, compensation education and end-to-end compensation cycle administration

• Build and maintain people analytics infrastructure, including regular workforce reporting, executive dashboards, and ad hoc analysis for senior leadership

• Partner with Finance on headcount planning processes, ensuring accurate data, clean tooling, and streamlined workflows across People and Finance systems

• Design, document, and continuously improve People processes to drive efficiency, compliance, and a best-in-class employee experience

• Evaluate and manage external vendors and partners across the people tech, and benefits landscape as Mixpanel scales

• Identify and implement AI-powered tools and automation to streamline People workflows, reduce manual effort, and increase the speed and accuracy of operations across the team

We're Looking For Someone Who Has

• 8+ years of progressive HR/people operations experience, with at least 2 years in a people management role

• Hands-on experience owning and administering HRIS platforms at scale; experience with UKG or Paylocity is a strong plus

• Experience managing US and international benefits programs, including broker and vendor relationships

• Familiarity with PEO models and global employment solutions for smaller international markets

• Experience owning recruiting operations and ATS administration a plus; Greenhouse experience preferred

• Strong analytical skills, with a track record of building people dashboards and workforce reports for executive audiences

• Experience partnering with Finance on headcount planning processes and tooling

• A systems-thinking mindset with a passion for building scalable, well-documented processes, and a track record of leveraging AI tools to automate workflows and drive operational efficiency

• Excellent cross-functional collaboration skills and a high degree of ownership and follow-through

• Bachelor's degree in HR, Business, or a related field, or an equivalent track record of building and scaling people operations functions

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage.

Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range

$216,750-$293,250 USD

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care

• Mental Wellness Benefit

• Generous Vacation Policy & Additional Company Holidays

• Enhanced Parental Leave

• Volunteer Time Off

• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Culture Values

• Make Bold Bets: We choose courageous action over comfortable progress.

• Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.

• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.

• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.

• Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.

• Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously

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This role will own the development of dashboards, analytics, and reporting that provide visibility into workforce trends and inform hiring, retention, engagement, and organisational planning strategies.

While the role maintains ownership of People systems and data integrity, its primary focus is generating insights that enable better business decisions.

Responsibilities:

• Develop, analyse, and interpret workforce data to identify trends, risks, and opportunities across recruiting, retention, performance, and engagement.
• Conduct deep-dive analyses (attrition trends, hiring funnel performance, compensation insights, engagement drivers).
• Build statistical and trend analyses across the employee lifecycle to proactively surface insights that influence People and business decisions.
• Deliver actionable quarterly reporting that translates complex datasets into clear, executive-ready insights and recommendations.
• Design, build, and maintain scalable and automated dashboards.
• Establish consistent KPI definitions and reporting standards.
• Improve data visualisation practices to ensure clarity, usability, and impact.
• Replace manual reporting processes with automated, real-time reporting solutions.
• Ensure high levels of data accuracy, integrity, and trust.
• Serve as primary People data and HRIS reporting expert.
• Partner with IT and vendors to implement and manage integrations, evaluate new features, and identify opportunities to automate data workflows.
• Manage data governance standards to ensure compliance and data privacy best practices.
• Identify process improvements that enhance efficiency, data structure and accessibility.
• Enable tier-zero employee and manager self-service for policies, processes, and data through systems and chatbots, reducing reliance on People team members and ticket systems.
• Champion system education to drive employee and manager self-service adoption and data and systems utilisation.
• Drive AI initiatives such as deploying LLMs for job descriptions and ML to forecast attrition, ensuring tools are trained and continuously refined to be fit-for-purpose and remain within ethical and legal guardrails.

Requirements:

• Bachelor's degree in Statistics, Data Science, Business Analytics, HR, Economics, or related field.
• 5–7 years of experience in People Analytics, Workforce Analytics, HRIS Analytics, or related analytical roles.
• Prior experience modifying, improving and/or implementing People systems (Greenhouse, Paylocity a bonus).
• Advanced proficiency in data visualisation tools (Tableau, Power BI, Looker, or similar).
• Strong experience building executive dashboards from the ground up.
• Knowledge of data, statistical, and predictive analysis.
• Advanced Excel/Google Sheets skills.
• Experience working with large, complex datasets.
• Demonstrated ability to translate data into clear business insights and recommendations.
• Strong understanding of core People processes (recruiting, compensation, performance, engagement, workforce planning).
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving skills.
• Passion for driving continuous improvement simplifying workflows, implementing automation, and driving self-service.
• Demonstrated interest in leveraging AI to enhance systems and analytics.

Nice to haves:

• Experience in a high-growth biotech or startup environment, with exposure to IPO preparation, public company reporting requirements, or SOX-compliant processes.
• Familiarity with Greenhouse, Paylocity, or other HRIS/ATS platforms.
• Exposure to predictive analytics or basic modelling techniques.
• SHRM-CP or SHRM-SCP certification.

Benefits and additional information:

The US target range of our base salary for new hires is $120,275 - $170,100. You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered.

Please note that individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education.

We invite you to check out our career page @ freenome.com/job-openings/ for additional company information.

Freenome is proud to be an equal-opportunity employer, and we value diversity. Freenome does not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Applicants have rights under Federal Employment Laws.

Family & Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO)

Employee Polygraph Protection Act (EPPA)

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