{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/patient-outreach"},"x-facet":{"type":"skill","slug":"patient-outreach","display":"Patient Outreach","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_999cd3b2-be4"},"title":"Outreach Specialist / Care Coordinator - Greater Richmond, Virginia","description":"<p>As an Outreach Specialist/Care Coordinator in the region, you will be Waymark&#39;s frontline presence in and alongside healthcare facilities, often our first point of contact with our patients, and a key member of a startup team helping to shape and refine our workflows and build strong relationships with primary care physician partners.</p>\n<p>You will work to improve the health of patients from low-income communities by fostering trust and connecting them with various providers and resources. You will be part of a care team that is multidisciplinary and includes Licensed Clinical Social Workers, Pharmacists, and Community Health Workers.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Initiate outreach to new patients and facilitate connections to healthcare resources and support referrals to care team members telephonically, via SMS, via video, or in-person.</li>\n<li>Foster trust and improve patient engagement rates through effective, empathetic, and credible patient communication.</li>\n<li>Collect, review and analyze patient data from Electronic Health Records (EHRs) or other data sources to assist monitoring and prioritization of patient care and to improve utilization of preventative care.</li>\n<li>Communicate with primary care providers through multiple avenues (potentially including EHR messaging and in-person meetings with providers to review patient updates).</li>\n<li>Serve as a primary day-to-day contact, and build trusted, collaborative relationships with healthcare facility providers.</li>\n<li>Participate in weekly Waymark care team huddles and partner with the full care team (Pharmacists, Licensed Clinical Social Workers, and Community Health Workers) to support coordinated patient care.</li>\n<li>Accurately document each patient encounter in detail.</li>\n<li>Collaborate with the Waymark support team to test and refine internal workflows and co-design more efficient processes for supporting patient care.</li>\n</ul>\n<p>Minimum qualifications:</p>\n<ul>\n<li>Excellent verbal and written communication skills.</li>\n<li>Comfort tailoring communication to credibly and concisely communicate with primary care physicians and to communicate with patients in an empathetic and accessible manner.</li>\n<li>Highly organized and self-motivated to work independently and manage schedules efficiently.</li>\n<li>Customer service and/or sales experience.</li>\n<li>Experience with Electronic Health Records.</li>\n<li>Experience in a healthcare delivery setting, preferably communicating with medical providers.</li>\n<li>Passion for working with diverse communities in an empathetic, inclusive, and professional manner.</li>\n<li>Friendly, energetic, and enthusiastic personality with a client service orientation.</li>\n<li>Comfort navigating a variety of technology platforms including Google Workspace.</li>\n<li>Reside in Greater Richmond, and have regular access to a car to facilitate travel within the Greater Richmond or Hampton Roads region.</li>\n</ul>\n<p>Travel required within the surrounding counties (up to 30%)</p>\n<p>Must be able to virtually attend a local 3-week-long paid training program as part of your onboarding.</p>\n<p>Preferred qualifications:</p>\n<ul>\n<li>Experience in care coordination, patient outreach or working in an outpatient clinic or doctor’s office.</li>\n<li>Multilingual capabilities.</li>\n<li>Knowledge of managed care / health insurance.</li>\n<li>Knowledge of Richmond and/or Hampton Roads communities and Medicaid populations.</li>\n</ul>\n<p>Hourly Hiring Range $23.10 - $26.20</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_999cd3b2-be4","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Waymark","sameAs":"https://waymark.com","logo":"https://logos.yubhub.co/waymark.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/waymark/jobs/4061930005","x-work-arrangement":"hybrid","x-experience-level":null,"x-job-type":"full-time","x-salary-range":"$23.10 - $26.20","x-skills-required":["Electronic Health Records","Communication","Patient Engagement","Data Analysis","Collaboration","Time Management","Customer Service","Google Workspace"],"x-skills-preferred":["Care Coordination","Patient Outreach","Multilingual Capabilities","Managed Care","Health Insurance","Richmond and/or Hampton Roads Communities"],"datePosted":"2026-04-24T17:08:39.394Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Greater Richmond, Virginia"}},"employmentType":"FULL_TIME","occupationalCategory":"Healthcare","industry":"Healthcare","skills":"Electronic Health Records, Communication, Patient Engagement, Data Analysis, Collaboration, Time Management, Customer Service, Google Workspace, Care Coordination, Patient Outreach, Multilingual Capabilities, Managed Care, Health Insurance, Richmond and/or Hampton Roads Communities"}]}