The apprentice's duties will vary day to day but will include assisting with carcass breakdown, meat preparation, and ageing across beef, lamb, and pork, each organically reared on the estate. They will also learn to prepare a variety of cuts under expert guidance, supporting trimming, deboning, tying, grinding, and portioning of meat, weighing, packaging, and labelling products to high quality standards, maintaining excellent hygiene and food safety practices, adhering to HACCP and regulatory requirements, and working collaboratively within a passionate, skilled team committed to delivering outstanding organic produce.

The apprentice will learn knife skills, health and safety practices, food safety and hygiene, and key legislation, using butchery tools and machinery, cutting whole deer carcasses, business profitability, maximising productivity, efficiency and customer care, team work and customer care skills, and specialist retail shop or processing plant butchery skills.

The final certification will be for L2 Butchery, and the apprentice will receive qualifications in Butchery Level 2 Apprenticeship Certificate, Level 2 award in food safety, Level 2 award in health and safety, Level 2 award in knife skills, and Level 1 in maths and English (if applicable).

The apprentice will work 40 hours per week, with a start time of 6.00am and a finish at 3.00pm, and will be paid £16,640 per annum plus excellent benefits.

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As a UKCS Agent, you will be responsible for answering phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer's issues at first contact where possible. You will also deliver what is promised in line with customer expectations, offer value-added products and services based on customer needs analysis, and ensure customer understanding of those products.

You will provide excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications, generating customer loyalty through strong knowledge of key products and services, and owning and resolving issues and understanding how and when to escalate.

You will act as a role model for our Group Values and Behaviours (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values. You will also value diversity amongst team members and maintain HSBC internal control standards.

To be successful in this role, you must be a university graduate in any discipline, proficient in languages required by the process, open to working flexible shifting schedules, and flexible, customer-centric, and able to thrive in a team environment seeking feedback and open to development.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised. The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role.

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This is a full-time position based in Japan. The CS Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a CS Specialist, Premium Support, you will be responsible for providing end-to-end support to key members of our community, including but not limited to the Luxury segment.

You will primarily take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. CS Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed.

Complex case management: Provide the highest level of service to our community in each and every case - Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and directly through the phone - Take end-to-end ownership of all assigned cases: ensuring a complete final resolution (or settlement, final decision, etc) is reached based on workflows & management guidelines, fostering the relationship with our users along the way, and escalating accurately to other teams when appropriate - Demonstrate ownership mentality & good judgment as well as skill to question, adapt, and deviate from the workflow when needed only through management approval - Be highly receptive to feedback from Management and Quality, and quickly adopt behaviors to improve the quality of your work - Understands multiple perspectives on a topic or situation, and able to evaluate and present multiple options for addressing a problem - Can be brought to engage more with senior stakeholders and to collaborate cross-functionally, with help from management

Combining efficiency with bespoke quality: Provide personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention - Displays an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution - Proactively anticipate and identify opportunities to enhance the user experience, and with the support of management, offers tailored solutions and recommendations that go above and beyond their expectations, and ensuring a seamless and memorable experience throughout their interactions with Airbnb - Resolve user issues quickly and to a high level of mutual satisfaction, considering specific context and circumstances - Personalize communications to users, demonstrating the highest hospitality standards

Participating in your team’s improvement: Leverage your functional operational knowledge to proactively support the team success - Provide insights about community experience and continuous improvement opportunities to your Management - Help document ways of working, best practices, and the norms for your service(s) as requested by management - Provides technical/functional/SME to less experienced members of the team - Shares ideas to improve processes and ways of working - Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder engagement: You have gained the trust of internal & external stakeholders through effective relationship management and delivering results - Displays flexibility, openness and approachability when resolving issues - Understands key drivers of your function and how they relate to one another, as well as the business impact of those metrics - You are on-call to handle emergency situations in the evenings & weekends

Your Expertise:

Your background & experience - 3+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts - Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. - Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. - Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs

Your skills & expertise - Very good verbal and written communication skills for providing exceptional customer service to guests/hosts & engage with stakeholders - Active listening skills to understand guest needs and provide personalized recommendations and assistance - Empathy and patience in dealing with customers, especially in high-pressure situations - Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time - Passion for delivering exceptional customer service and setting a high bar - Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively - Ability to adapt to new tasks and responsibilities as needed. - Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. - Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. - Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools - Language proficiency both English and Japanese

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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The responsibilities of the Paint and Bodywork Specialist will include:

• Preparing surfaces by degreasing, sanding, sealing, and masking.
• Applying primer, surfacer, and liquid spray paint.
• Carrying out all tasks in a high-tech environment as part of a dynamic, passionate team.

The Paint and Bodywork Specialist will receive training in:

• Surface preparation: Sanding, applying putty, and preparing surfaces for painting.
• Vehicle painting: Applying paint, varnish, and protective coatings using various techniques.
• Finishing: Polishing surfaces to achieve a flawless finish.
• Safety compliance: Adhering to safety procedures and using personal protective equipment.

The Paint and Bodywork Specialist should possess the following key skills:

• Patience and perseverance: A meticulous approach and commitment to delivering top-quality work.
• Teamwork: Strong collaboration skills to work effectively within a racing team.
• Sense of responsibility: A professional attitude when handling high-precision products.
• Flexibility and adaptability: The ability to adjust to constantly evolving technologies and materials.
• Promote our values (People, Passion, Performance) and commit to personal investment into the WRT ESG strategy.

Location: WRT Headquarters, Bierset, Belgium

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Les responsabilités du Spécialiste Peinture et Carrosserie incluront :

• Préparer les surfaces : dégraissage, ponçage, application de mastic, masquage.
• Appliquer l’apprêt, le surfacer et la peinture liquide au pistolet.
• Exécuter toutes les tâches dans un environnement high-tech au sein d’une équipe dynamique et passionnée.

Le Spécialiste Peinture et Carrosserie recevra une formation en :

• Préparation des surfaces : ponçage, application d’enduit, préparation des supports avant peinture.
• Peinture de véhicules : application de peinture, vernis et revêtements de protection à l’aide de différentes techniques.
• Finitions : polissage des surfaces pour obtenir un rendu impeccable.
• Sécurité : respect des procédures de sécurité et utilisation des équipements de protection individuelle.

Le Spécialiste Peinture et Carrosserie devra posséder les compétences clés suivantes :

• Patience et persévérance : un sens du détail élevé et un engagement à fournir un travail de haute qualité.
• Esprit d’équipe : fortes capacités de collaboration pour travailler efficacement au sein d’une équipe de course.
• Sens des responsabilités : attitude professionnelle dans la manipulation de produits nécessitant une grande précision.
• Flexibilité et adaptabilité : capacité à s’adapter à l’évolution constante des technologies et des matériaux.
• Promotion de nos valeurs (People, Passion, Performance) et engagement personnel dans la stratégie ESG de WRT.

Location: WRT Headquarters, Bierset, Belgique

• ## Apply now!

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Crosby Composites are looking for a talented Project Co-ordinator at their Brackley office. This role sits at the heart of ensuring customer projects meet the requirements and deadlines. You'll work directly with the Project Manager to support the successful completion of projects.

About the Role

The Project Co-ordinator will support the Project Manager in ensuring customer projects meet the requirements and deadlines. A variety of projects and tasks will be set by the Project Manager and other management, which will need to be completed in a timely manner. The role will involve setting up customer folders, organising meetings, raising quotes, and communicating project details to the Production Admin team.

Accountabilities

• Set up: organise and update customer folders on company server
• Organise and attend meetings on new projects with department heads to discuss manufacturing materials and methods

The Candidate we're looking for

Experience:

• Have an Engineering degree or relevant experience

Technical skills:

• Good knowledge about all common computer applications

Personal attributes:

• Ability to make decisions under pressure
• High patience levels
• Confident and highly professional

Benefits

• Competitive salary
• Competitive benefits

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