Key Responsibilities

• Drive end-to-end sales from lead generation to contract closure to achieve quarterly, and annual revenue goals.
• Develop and manage a qualified sales pipeline, balancing studio capacity with deal potential and profitability.
• Create and execute account plans for key clients to increase market share and strengthen long-term partnerships for the Keywords brand.
• Represent Keywords services at trade shows and industry events to expand brand visibility and generate leads for your assigned production team.

Client Relationship Management

• Build and nurture trusted partnerships with top-tier clients, aligning Keywords' solutions with their 3-5 year business goals.
• Collaborate closely with Account Managers/Production to ensure client retention and satisfaction across global territories.
• Lead quarterly business reviews to identify upselling and cross-sell opportunities generated and sent to the right teams within Keywords.
• Work cross-functionally with production teams to ensure quality delivery and client success.

Market Strategy & Collaboration

• Analyze market trends, competitor activity, and client feedback to inform business strategy up to the executive team.
• Partner with Marketing to support targeted campaigns for the Japan market.

Reporting & Forecasting

• Maintain accurate pipeline data and forecast in Pipedrive CRM.
• Report weekly key wins, challenges, and competitive insights with ideas to overcome any obstacles.
• Manage operational expenses within budget and contribute to financial reporting accuracy.

People Management & Strategic Leadership

• Manage, coach, and develop a team of mid-level salespeople and sales operations professionals, fostering a culture of accountability, collaboration, and high performance.
• Conduct regular performance reviews and set clear KPIs for team members.
• Identify and implement professional development opportunities to build future leadership capability within the team.
• Develop scalable and repeatable sales programs in Korea that align with global growth objectives.
• Contribute to overall company strategy and serve as a role model for collaboration, integrity, and innovation.
• Build confidence in the Keywords brand within the Korea market.

Goals

• Achieve and exceed revenue targets across all service lines assigned.
• Build and maintain a robust, high-quality sales pipeline.
• Increase client retention and increase share of revenue within existing accounts.
• Provide clear market insights and strategic input to global leadership.

Requirements

• 10+ years in B2B sales, business development, or account management, ideally in creative services, tech, and game development.
• Proven track record of meeting or exceeding revenue targets.
• Experience managing client relationships and negotiating multi-stakeholder deals.
• Understanding the video game production pipeline is a strong plus.
• Familiarity with CRM tools (Pipedrive, Salesforce) and productivity suites (Google Workspace, MS Office).
• Fluent English: Korean language skills strongly preferred.
• Strong passion for gaming culture and the interactive entertainment industry.
• Willingness to travel up to 50% domestically and internationally.
• Bachelor’s degree or equivalent experience.

Benefits

• Competitive salary and benefits
• Collaborate with industry leaders on AAA titles
• Professional growth opportunities
• Flexible work arrangements
• Fully Remote opportunity
• Additional perks: IT schemes, pensions, healthcare, social events, and more.

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Sales - Toronto, Ontario (Hybrid)

We're looking for a Partnerships Lead reporting to the head of product & partnerships who can hunt, structure, and close deals that unlock distribution, revenue, and product opportunities for our AI-powered coaching platform.

Things you'll do

• Build and own a pipeline of studios and publishers for our B2B product line focused on personalized onboarding.
• Contribute to our ecosystem and market entry strategy, mapping opportunities and frameworks with the Head of Product.
• Hunt and close new ecosystem partnerships (hardware, platforms, service providers) that generate revenue and elevate the player experience.
• Manage and expand existing strategic partnerships (e.g., Fanatec, Corsair, Grid & Go), ensuring smooth delivery, reporting, and upsell opportunities.
• Assist in Scoping, pitch, and deliver proof of concepts (POCs) with partners, then convert them into scaled commercial agreements.
• Develop and deliver proposals, presentations, and partner materials that resonate with decision-makers.
• Collaborate with Product and Data Science to scope integrations and deliver on partner requirements.
• Represent trophi.ai at industry events and conferences, building credibility and expanding our network.
• Drive execution of partnership initiatives from concept through completion, ensuring deal terms are upheld and deliverables met.

Skills you'll bring

• Sales background: 4+ years in partnerships, BD, or enterprise sales, ideally launching new products, markets, or territories. Experience with $100K–$1M ARR deals.
• Gaming expertise: 2+ years working with publishers, developers, or studios, with an existing industry network.
• Ecosystem knowledge: deep understanding of gaming business models (live ops, UGC, monetization, platforms).
• Deal-making track record: proven success hunting and closing high-value opportunities, navigating multi-stakeholder orgs.
• POC experience: skilled at scoping, pitching, and converting proof of concepts into scaled partnerships.
• Operator mindset: thrives in a fast-paced environment, managing multiple high-priority deals simultaneously.
• Strategic storyteller: able to translate trophi.ai's product vision into tailored narratives for partners.
• Self-motivated team player: resilient, scrappy, and proactive about driving outcomes.
• Willingness to travel 10–20%.
• Passion for gaming.

WILL NOT enjoy this role if

• You want a fully defined playbook. We're building this as we go.
• You expect only warm intros. You'll need to be scrappy and creative in prospecting, pitching, and closing.
• You avoid hands-on execution: building decks, proposals, and managing follow-ups is part of the job.
• You get overwhelmed juggling multiple conversations at once.
• You need constant direction; you'll be expected to run with the vision and create structure independently.

Hybrid, 2-3 Days in Office

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