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You will have a laser focus on customer, dealer and partner integration requirements, ensuring the delivery of a best-in-class scheduling and service experience for retail and commercial fleet customers.</p>\n<p><strong>Strategic Leadership &amp; Governance</strong> Drive strategic initiatives for the launch and scaling of new business initiatives for FSR+ and LSR+. Manage product line status updates, long-term planning, and roadmaps; lead report-outs for key leadership meetings. Build a strong operational infrastructure within the team by establishing clear processes, integrated timelines, and performance expectations.</p>\n<p><strong>Product Execution &amp; Delivery</strong> Lead regular design review meetings and oversee the software delivery life cycle (SDLC) to ensure high-quality releases. Drive best practices for backlog management using JIRA and lead weekly &#39;POD&#39; meetings to ensure effective delivery against the product roadmap. Facilitate cross-functional interactions between micro-services and macro-products, ensuring seamless current development and future integrations. Guide Product Owners in the development and implementation of use cases and functional business requirements.</p>\n<p><strong>Partner &amp; Stakeholder Engagement</strong> Lead weekly engagements with DMS providers to monitor product health, including &#39;get ready&#39; checklists, appointment failure reports, and API requirement updates. Participate in dealer panel sessions and assist Field Ops with one-on-one dealer meetings to collect feedback and align on customer experience requirements. Collaborate with counterparts in Dealer Process, Service Experience, Reservations, and Mobile Service to synthesize dealer and consumer feedback into actionable product goals.</p>\n<p><strong>Team Leadership &amp; Culture</strong> Provide direct leadership and professional development for Product Owners, fostering a high-performance team culture. 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