f7a6445e-87f Head of Partner Success Job Title: Head of Partner Success

About the Role:

We're hiring the first leader of our Partner Success team, which will pick the best consulting and systems integration firms to partner with and make them great. You will build Partner Success at Anthropic from scratch, hiring your first partner success managers, defining how they run their portfolios, and personally carrying a portfolio of partners yourself as your reference implementation.

Responsibilities:

  • Build and lead the Partner Success team from scratch.
  • Decide which partners get the team's attention.
  • Design the team's engagement model.
  • Run the joint planning and business review cadence with each managed partner.
  • Drive scalable enablement across the managed partner book.
  • Drive adoption, retention, and expansion in the joint customer book.
  • Drive industry specialization across the managed partner book.
  • Steward co-investment funding decisions.
  • Interlock with Anthropic's direct sales field and with the alliances organization that owns the executive relationship with each strategic partner.

Requirements:

  • Six to ten years of experience working with consulting and systems integration partners at a software company, cloud platform, or partner-led business, with at least two of those years managing a team.
  • Built or scaled a partner-facing team from scratch before.
  • Deep understanding of how partner success works in a usage-based business.
  • Strong commercial instincts on partner selection and co-investment funding.
  • Experience running scalable partner or practitioner enablement.
  • Enough technical fluency to be credible in an architecture review.

Annual compensation range for this role is $300,000-$355,000 USD.

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]]> full-time mid|senior onsite $300,000-$355,000 USD partner success, team management, commercial instincts, technical fluency, scalable enablement, large language models, partner relationship management, co-investment funding Sales Technology Anthropic https://logos.yubhub.co/anthropic.co.png Anthropic creates reliable, interpretable, and steerable AI systems. https://www.anthropic.co/ https://job-boards.greenhouse.io/anthropic/jobs/5182866008 San Francisco, CA | New York City, NY | Seattle, WA 2026-04-18 54d670f7-e78 Senior Delivery Success Manager We are looking for a Senior Delivery Success Manager to join our team. As a Senior Delivery Success Manager, you will be responsible for leading and developing Okta partners to successfully deliver Okta services to our valued customers.

Reporting to the Manager of Partner Delivery Success, this role will be responsible for developing partner delivery capability within a defined product domain and regional partner portfolio. This role ensures service delivery partners are prepared to successfully deploy Okta solutions through capability development, go-live validation, and delivery oversight.

Key Responsibilities:

  • Develop delivery capability across the assigned partner portfolio.
  • Guide partners through the Service Delivery Partner maturity model.
  • Identify specialization gaps and recommend enablement paths.
  • Support partners pursuing product specializations (OWI, Auth0, Workflows, etc.).
  • Encourage partner certification and skill development.
  • Review and validate partner go-live submissions.
  • Classify deployments according to Standard, Advanced, and Strategic complexity levels.
  • Ensure deployments meet Okta delivery standards.
  • Capture delivery feedback from Professional Services and customers.
  • Serve as the delivery advisor for sales teams when identifying partners for deployments.
  • Recommend partners based on capability, specialization, and deployment complexity.
  • Assist in identifying partners capable of supporting complex customer architectures.
  • Track ecosystem capability trends across assigned partners.
  • Identify gaps in partner expertise or geographic coverage.
  • Provide recommendations for partner enablement and recruitment.
  • Partner closely with Professional Services on partner delivery quality feedback and co-delivery planning.
  • Partner closely with Alliances to support relationship management and service delivery partner recruitment.
  • Drive and track partner adoption to post-sales enablement.

What you’ll bring to the role:

  • 7+ years of experience in enterprise software delivery, professional services, or partner success roles.
  • Experience working with system integrators or service delivery partners.
  • Experience supporting enterprise software implementations.
  • Strong understanding of identity and access management concepts.
  • Familiarity with enterprise SaaS deployment models.
  • Understanding of partner ecosystems and implementation services.
  • Ability to guide partners through complex technology implementations.
  • Strong cross-functional collaboration skills.
  • Ability to evaluate partner capabilities and recommend improvement strategies.
  • Excellent communication and stakeholder management skills.
  • Ability to work with technical teams, sales teams, and executive stakeholders.

And extra credit if you have experience in any of the following!

  • Familiar with several programming languages (e.g., .NET, JavaScript, Python, Java).
  • Familiar with open-source tools and development practices.
  • Familiar with load balancers, reverse proxies, and Web Access Management tech (e.g., F5, Oracle, NGINX).
  • Familiar with AI GPTs

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]]> full-time senior hybrid $103,000-$140,000 CAD enterprise software delivery, professional services, partner success, identity and access management, enterprise SaaS deployment models, partner ecosystems, implementation services, cross-functional collaboration, communication, stakeholder management, .NET, JavaScript, Python, Java, open-source tools, development practices, load balancers, reverse proxies, Web Access Management, AI GPTs Engineering Technology Okta https://logos.yubhub.co/okta.com.png Okta is a software company that provides identity and access management solutions. https://www.okta.com https://job-boards.greenhouse.io/okta/jobs/7779032 Toronto, Ontario, Canada 2026-04-18 2f04fff7-79b Manager, Partner Account Managers About the role

Anthropic's services partner ecosystem is a critical channel for bringing Claude to enterprise customers worldwide. Firms like Persistent, Slalom, Ahead, DXC, and Genpact , represent a fast-growing segment of specialist and regional SIs whose reach, vertical depth, and delivery capacity are essential to scaling Claude's enterprise footprint. Managing this tier well requires rigor, repeatability, and a team that can drive meaningful joint outcomes across a broad portfolio of partners.

We're looking for a Manager of Partner Account Management to lead the team of Partner Account Managers responsible for a cohort of our services partnerships. You'll coach and develop a team of PAMs, shape the operating model for how we engage the tier, and build the programs, playbooks, and measurement systems that let us scale with quality. You'll work closely with partnerships leadership, sales, product, and customer success to ensure this group of partners are equipped to win and deliver transformative AI solutions for their clients.

This role sits at the intersection of team leadership, partner strategy, and operational execution. You'll stay close enough to the work to engage directly with partner leadership when it matters, while investing most of your time in making your team and the broader tier more effective over time.

Responsibilities:

Team leadership and development

  • Lead, coach, and develop a team of Partner Account Managers covering a group of Anthropic’s services partners
  • Set clear expectations, goals, and operating standards; hold the team accountable to partner revenue, pipeline, and program outcomes
  • Hire and retain exceptional talent; build a team culture grounded in rigor, partnership, and care for Anthropic's mission

Program and operating model

  • Shape the tier's operating model: how PAMs plan with partners, run QBRs, forecast, track partner health, and prioritize their time across a portfolio
  • Partner with the broader SI program to adapt tier structure, benefits, and requirements to partner dynamics
  • Build and evolve playbooks that help PAMs recruit, onboard, activate, and grow partners consistently

Enablement and partner success

  • Work with enablement, product, and solutions teams to ensure partners have the training, certifications, and technical resources they need to build and deliver production-grade Claude solutions
  • Identify gaps in partner readiness and drive cross-functional investment to close them
  • Ensure consistent quality of partner engagement across the team

Cross-functional leadership and insights

  • Collaborate with sales, partner operations, marketing, legal, and finance to remove friction and accelerate joint outcomes
  • Surface partner, market, and product insights to inform Anthropic's broader partner strategy and roadmap
  • Represent the business in partnership leadership forums

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]]> full-time senior hybrid $355,000-$425,000 USD partner sales, channel sales, alliances, partner management, team leadership, operational execution, partner strategy, program development, playbook creation, enablement, partner success, cross-functional collaboration, insights-driven decision making, AI, cloud platforms, high-growth technology categories, specialist/ regional SIs, hyperscale GSIs Sales Technology Anthropic https://logos.yubhub.co/anthropic.co.png Anthropic is a technology company focused on developing safe and beneficial AI systems. https://www.anthropic.co/ https://job-boards.greenhouse.io/anthropic/jobs/5190234008 San Francisco, CA | New York City, NY 2026-04-18 c319dc13-e7d Head of Partner Success About the role\n\nYou will build Partner Success at Anthropic from scratch. This means hiring your first partner success managers, defining how they run their portfolios, and personally carrying a portfolio of partners yourself as your reference implementation.\n\nYou'll be the standard for what good looks like before you ask anyone else to do it. You will also define which partners get the team's attention. Far more firms want to be a managed partner than your team could ever serve, and choosing the right ones is one of the most consequential decisions in this role.\n\n## Responsibilities:\n\n- Build and lead the Partner Success team from scratch. Hire your first partner success managers, define how they run their portfolios, and build the operating system the team inherits.\n\n- Personally carry a portfolio of managed partners as your reference implementation. Be the standard for what good looks like before asking anyone else to do it.\n\n- Decide which partners get the team's attention. Design the criteria for entry into and graduation from the managed portfolio, and reshape it as the data comes in.\n\n- Design the team's engagement model. Define when proactive engagement is warranted, when reactive engagement is triggered by clear signals, and when partners are better served by routing, programmatic enablement, and the certified bench.\n\n- Run the joint planning and business review cadence with each managed partner. Quarterly business reviews with alliance and practice leads. Joint goal-setting on customer adoption, certified architects, references, and industry positioning.\n\n- Drive scalable enablement across the managed partner book. Make sure partner architects are trained on new Claude capabilities as they ship, the partner's offerings reflect what Claude can now do, and the partner's bench is positioned to apply new features in their customer work at scale.\n\n- Drive adoption, retention, and expansion in the joint customer book. Track the health of the customer accounts each partner is serving on Claude, surface stalls early, bring the right people in to unblock, and turn at-risk accounts around.\n\n- Drive industry specialization across the managed partner book. Coach each partner to commit to one or more industry lanes and hold them to building real bench depth and published reference work in those lanes.\n\n- Steward co-investment funding decisions. Own the calls on where Anthropic puts co-investment dollars to back specific partner-led customer engagements. The bar is outcomes, not consultant hours.\n\n- Interlock with Anthropic's direct sales field and with the alliances organization that owns the executive relationship with each strategic partner. Define the handoffs in writing, train both sides, and hold the line.\n\n- Define the team's regional coverage model as the portfolio grows and hire accordingly.\n\n- Instrument the managed partner portfolio. Consumption growth by partner, sourced and influenced pipeline, time-to-first-deal, adoption-retention-expansion trends, and partner health trajectory.\n\n## You may be a good fit if you have:\n\n- Six to ten years of experience working with consulting and systems integration partners at a software company, cloud platform, or partner-led business, with at least two of those years managing a team.\n\n- Built or scaled a partner-facing team from scratch before , hiring, onboarding, methodology creation , not just managed an existing team.\n\n- Deep understanding of how partner success works in a usage-based business. You have held a number tied to customer behavior (adoption, retention, expansion) rather than contract signature.\n\n- Strong commercial instincts on partner selection and co-investment funding. You can tell which partners are worth investing in and which look impressive on paper but will not ship customer outcomes.\n\n- Experience running scalable partner or practitioner enablement, or the hunger to learn it. You understand the difference between a training program that gets attendance and one that changes what practitioners do in customer engagements the next week.\n\n- Enough technical fluency to be credible in an architecture review. You do not need to write code, but you can follow the conversation and ask the second question when a partner architect walks through how they are using Claude on a real customer problem.\n\n- Comfortable sharing the partner relationship with a separate alliances team that owns the executive conversation. You can work closely with them, weekly, without ego friction.\n\n- Use Claude or another large language model in your own daily work , not as a chat tool, but as part of how you prepare for partner reviews, draft account plans, analyze pipeline, and coach your team. We will ask you to walk us through a recent deliverable.\n\n## Strong candidates may also have:\n\n- Direct experience with global systems integrators such as Accenture, Deloitte, Capgemini, Infosys, TCS, or Wipro, and an understanding of how their delivery practices are built.\n\n- Working at a company in transition from product-led to partner-led motion.\n\n- Stewarding co-investment funding at scale and forming opinions about what works and what does not.\n\n- Building a vertical industry motion in which partners specialized by industry and the program rewarded it.\n\n- Designing an engagement model for a small team covering a large ecosystem , the proactive-reactive-automated split that lets a handful of people serve thousands of relationships.\n\nThe annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.\n\nAnnual Salary: $300,000-$355,000 USD

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]]> full-time senior onsite $300,000-$355,000 USD partner success, partner management, team leadership, commercial instincts, co-investment funding, scalable enablement, adoption, retention, expansion, industry specialization, stewarding co-investment funding, Claude, large language model, architecture review, global systems integrators, product-led to partner-led motion, co-investment funding at scale, vertical industry motion, engagement model design Sales Technology Anthropic https://logos.yubhub.co/anthropic.co.png Anthropic creates reliable, interpretable, and steerable AI systems. https://www.anthropic.co/ https://job-boards.greenhouse.io/anthropic/jobs/5182866008 San Francisco, CA | New York City, NY | Seattle, WA 2026-04-18