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    <job>
      <externalid>e7f51aff-494</externalid>
      <Title>Product Manager</Title>
      <Description><![CDATA[<p>We&#39;re looking for a Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day.</p>
<p>As a Product Manager, you will be responsible for a significant product area or help lead an important project. You will deeply understand the customer problems you&#39;re tackling through research, data, and direct customer interactions , then frame those problems clearly for your team.</p>
<p>Your responsibilities will include:</p>
<ul>
<li>Managing the roadmap; defining what should be built, when and why - and communicating it to generate alignment and excitement.</li>
<li>Collaborating with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations.</li>
<li>Leveraging AI to increase your own efficiency, accelerate product development, and multiply your team&#39;s impact.</li>
<li>Evaluating impact through quantitative and qualitative measures, both in beta and after full release.</li>
<li>Owning and maintaining the quality of your product area, ensuring every release delivers world-class software.</li>
<li>Collaborating with peers across the business to ensure we deliver products with clear GTM strategy and execution.</li>
</ul>
<p>In this role, you will also be expected to:</p>
<ul>
<li>Be a leader in your team or projects by role-modeling our company values and R&amp;D principles.</li>
<li>Develop and maintain a deep understanding of our customers&#39; needs and pain points.</li>
<li>Work closely with cross-functional teams to develop and implement product strategies.</li>
<li>Analyze data and customer feedback to inform product decisions.</li>
<li>Communicate effectively with stakeholders at all levels of the organization.</li>
</ul>
<p>We&#39;re looking for someone who is passionate about delivering exceptional customer experiences and has a strong track record of success in product management. If you&#39;re a motivated and collaborative individual who is excited about the opportunity to join our team, please apply!</p>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></Description>
      <Jobtype>full-time</Jobtype>
      <Experiencelevel></Experiencelevel>
      <Workarrangement>hybrid</Workarrangement>
      <Salaryrange></Salaryrange>
      <Skills>Sharp Customer Focus &amp; Problem Framing, Compelling Roadmaps, Excellent Product Judgment, Build World-Class Product, AI Tech, Technical fluency, Outcome Oriented, Leadership</Skills>
      <Category>Engineering</Category>
      <Industry>Technology</Industry>
      <Employername>Intercom</Employername>
      <Employerlogo>https://logos.yubhub.co/intercom.com.png</Employerlogo>
      <Employerdescription>Intercom is an AI Customer Service company founded in 2011, trusted by nearly 30,000 global businesses.</Employerdescription>
      <Employerwebsite>https://www.intercom.com/</Employerwebsite>
      <Compensationcurrency></Compensationcurrency>
      <Compensationmin></Compensationmin>
      <Compensationmax></Compensationmax>
      <Applyto>https://job-boards.greenhouse.io/intercom/jobs/5663703</Applyto>
      <Location>London, England</Location>
      <Country></Country>
      <Postedate>2026-04-24</Postedate>
    </job>
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