The successful candidate will be responsible for carrying out planned and reactive maintenance as instructed by the Contract Manager, including fault finding, testing, repairing, and preventative maintenance of building fabric and other duties in support of the rest of the team.

Key responsibilities include:

• Experience with using CAFM systems, ordering parts, and understanding of KPIs
• Carrying out planned and reactive maintenance as instructed by the Contract Manager
• Closing/updating completed PPM tasks on the site computerised maintenance system
• Ensuring engineering standards are maintained to maximise the operation effectiveness and reliability of the plant and associated systems
• Coordinating specialist subcontractors' requirements both for PPM and reactive works
• Ensuring company QA and site procedures are adhered to in all aspects
• Maintaining accurate site records/documentation in association with all site works
• Inspecting the condition of services and proactively dealing with callouts/repairs as required, and requested by management
• Attending site emergencies
• Carrying out tasks within typical plantroom environments and at high level, working from platforms and ladders. All access and PPE will be provided
• Keeping and maintaining all company issued tools in a safe and serviceable manner
• Proactively working towards the continued success and support of the contract with a positive approach
• Complying with Health, Safety and Environmental procedures, as detailed in the site plans
• Completing any other associated task requested by the management

The ideal candidate will have experience with training and supervising engineers to build a positive relationship within the team and assisting engineers as required to get works completed to a satisfactory level.

They will also have good IT skills, excellent communication skills, and a good understanding of Health & Safety in the workplace.

Additionally, they will have excellent understanding of M&E Building Services, Facilities management experience, and electrical, L8 (legionella awareness), fire systems, asbestos, F-Gas, etc.

They will also be able to keep site logbooks fully up to date to evidence compliance and deal with a wide range of M&E emergencies in a professional manner and being hands on to help resolve.

Required skills and experience include:

• City & Guilds Technical qualifications – Electrical
• Electrical and Multi Skilled
• L8 (legionella awareness), IPAF (working at height)
• Smart appearance, presentable
• Logical thinker in fault finding situations
• Excellent interpersonal skills
• Good written and verbal communication skills
• Comfortable working within a team environment. Able to contribute to group success whilst willingly following instructions of others.
• Able to work unsupervised
• Self-motivated
• Adaptable and flexible approach to work requirements, willing to accept change.
• Customer focused
• Willing to volunteer help

Desirable skills and experience include:

• IOSH/NEBOSH qualification
• Authorised Person – Electrical / Mechanical / Confined Spaces / Working @ Height / LOTO

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Key responsibilities include:

Reactive Maintenance & Technical Delivery:

• Supervise and deliver reactive maintenance and fault response for mechanical and HVAC systems, including AHUs, FCUs, VRF/VRV and split systems, chillers, pumps, motors, valves, dampers, station and tunnel ventilation systems, associated pipework and control interfaces.
• Ensure rapid attendance, diagnosis, and rectification of faults in accordance with London Underground operational requirements.
• Provide hands-on technical support where required to resolve complex faults.

SLA, KPI & Performance Management:

• Manage reactive works in line with contractual Service Level Agreements (SLAs), including response and rectification times.
• Monitor and drive performance against key KPIs, such as response and attendance times, first-time fix rate, asset uptime and availability, quality and compliance of completed works.
• Escalate potential SLA risks or failures promptly to management and the Mechanical Coordinator.
• Support continuous improvement initiatives to enhance reactive performance and service delivery.

Supervision & Team Leadership:

• Supervise mechanical engineers, technicians, and subcontractors working on London Underground assets.
• Allocate daily tasks and prioritise reactive jobs in a live operational environment.
• Conduct toolbox talks, safety briefings, and site inductions.
• Ensure workforce competence, correct tooling, and adherence to method statements.

Safety, Compliance & Assurance:

• Ensure all activities comply with London Underground and TfL safety standards, company policies and Safe Systems of Work, relevant legislation (HASAWA, COSHH, PUWER, LOLER, F-Gas, etc.).
• Review, brief, and implement RAMS.
• Operate and enforce Permit to Work and isolation procedures as required.
• Promote a strong safety-first culture across all reactive works.

Ordering, Materials & Coordination:

• Raise and manage ordering of materials, spare parts, and specialist services required for reactive repairs.
• Ensure correct parts are identified to minimise repeat failures and downtime.
• Control material usage in line with contract and budgetary requirements.
• Liaise closely with the Mechanical Coordinator to agree priorities for reactive jobs, coordinate labour, materials, and access, provide updates on job status, delays, and technical issues, and support planning of follow-on works arising from reactive faults.

Systems, Reporting & Administration:

• Ensure all works are accurately recorded in the CMMS, including fault diagnosis, actions taken, parts used, completion evidence.
• Provide daily activity reports, handovers, and performance updates.
• Support audits, inspections, and client reviews.

Stakeholder Liaison:

• Act as an operational interface with London Underground station and operations staff, control rooms and access teams, Mechanical Coordinator and senior management.
• Communicate clearly and professionally in high-pressure operational situations.

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The ideal candidate will have a minimum of a bachelor's degree in a scientific discipline or related area and 10+ years of experience in lab and facilities management within the pharmaceutical, biologics, or other related industries. You will have demonstrated knowledge of administrative management practices and procedures, excellent oral and written communication skills, and the ability to work in a fast-paced environment and manage multiple priorities. You will also have excellent attention to detail and problem-solving skills, be a team player with great people skills, and have excellent working knowledge of Microsoft Office (Word, Outlook, PowerPoint).

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work five days per week from the lab/office. But that doesn't mean we're not flexible. We balance the expectation of being in the lab/office while respecting individual flexibility. Join us in our unique and ambitious world. AstraZeneca offers an inspiring learning environment where every setback is seen as a chance to improve. Our supportive yet challenging approach pushes us towards groundbreaking solutions. We are dedicated experts who combine specialist knowledge with curiosity, always searching for better ways of doing things. Working here means contributing to something that truly matters,using our skillset to make an important difference to society and patients across the globe.

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The Electrician will be responsible for ensuring consistent operational delivery through smart working and the efficient execution of daily, weekly & monthly planned maintenance & reactive maintenance activities to ensure the property remains safe, compliant and in smooth operational order for ABM, our customers & visitors.

Key responsibilities include:

• Experience with using CAFM systems, ordering parts and understanding of KPIs
• Assisting with compiling monthly reports and working closely with the Contract Manager to provide a monthly report which demonstrates ABM compliance, reactive and ongoing project works.
• Carrying out planned and reactive maintenance as instructed by the Contract Manager, including fault finding, test, repair and preventative maintenance of building fabric and other duties in support of the rest of the team.
• Closing/updating completed PPM tasks on the site computerised maintenance system.
• Ensuring engineering standards are maintained to maximise the operation effectiveness and reliability of the plant and associated systems.
• Coordinating specialist subcontractors' requirements both for PPM and reactive works.
• Ensuring company QA and site procedures are adhered to in all aspects.
• Maintaining accurate site records/documentation in association with all site works.
• Inspecting the condition of services and proactively dealing with callouts/repairs as required, and requested by management.
• Attending site emergencies, outside of normal working hours and participating in the on-call rota.
• Carrying out tasks within typical plantroom environments and at high level, working from platforms and ladders. All access and PPE will be provided.
• Keeping and maintaining all company issued tools in a safe and serviceable manner.
• Proactively working towards the continued success and support of the contract with a positive approach.
• Complying with Health, Safety and Environmental procedures, as detailed in the site plans.
• Completing any other associated task requested by the management.

Additional responsibilities include:

• Experience with training and supervising engineers to build a positive relationship within the team and assisting engineers as required to get works completed to a satisfactory level.
• Good IT skills – Intermediate level, Excel, Word, PowerPoint.
• Excellent communication skills as this will be a client-facing role, along with team talks/toolbox talks with the team.
• Good understanding of Health & Safety in the workplace.
• Excellent understanding of M&E Building Services, Facilities management experience. Electrical, L8 (legionella awareness), fire systems, asbestos, F-Gas etc.
• Excellent skills required in keeping site logbooks fully up to date to evidence compliance.
• Dealing with a wide range of M&E emergencies in a professional manner and being hands-on to help resolve.

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Main Duties and Responsibilities

• Track stock levels, perform cyclic stock checks, and conduct planned stock takes to ensure accuracy and prevent shortages or overstocking.
• Assist with placing purchase orders, receive shipments, and coordinate internal stock transfers to maintain optimal inventory levels.
• Supervise storeroom arrangements, ensure proper tagging, labelling, and storage of products for efficient access and distribution.
• Collaborate with purchasing, operations, and production teams to forecast supply and demand, minimize stock losses, and ensure timely delivery of goods.
• Maintain communication with suppliers and clients, negotiate prices, and resolve discrepancies to support procurement and stock continuity.
• Manage electronic ordering systems, POS systems, and perform process testing to maintain data integrity and operational efficiency.
• Prepare purchase and pricing reports, analyse supply chain data, and develop strategies to reduce obsolete stock and optimise inventory.

Skills and Qualifications

• Prior experience in inventory management, supply chain, or related industries is preferred with a minimum of 5 years' experience.
• A can-do approach, positive attitude, and ability to identify alternative solutions to problems.
• Familiarity with inventory management software, electronic ordering systems, and POS systems.
• Strong communication skills, with proven experience interacting with suppliers, clients, and internal teams.
• Attention to detail, ensuring accuracy in stock records and identifying discrepancies.

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Key responsibilities include:

• Setting the executive vision, strategy, and multi-year roadmap for ZoomInfo's GTM Technology portfolio and revenue platform ecosystem.
• Serving as the executive product owner for end-to-end GTM technology platforms spanning CPQ, pricing, quoting, ordering, subscriptions, billing, and post-sales revenue systems.
• Translating company growth strategy and evolving GTM motions into scalable, enforceable platform capabilities that support a global enterprise.
• Leading and driving cross-functional executive alignment across Sales, Finance, RevOps, Product, and Enterprise Applications on priorities, investment decisions, and sequencing.
• Sponsor and guide major platform transformations, including the Revenue Cloud Advanced transition, ensuring long-term architectural integrity, scalability, and business continuity.
• Establishing and owning governance and decision frameworks that balance delivery velocity, compliance, and platform durability at scale.
• Defining and institutionalizing the GTM Tech product and platform operating model, including roadmap discipline, investment planning, and outcome-based accountability.
• Building, attracting, and developing a world-class organization of product leaders accountable for measurable business outcomes and platform excellence.

Requirements include:

• 15+ years of progressive product and technology leadership experience across enterprise SaaS and GTM systems environments, with significant time in executive or VP-level roles.
• Demonstrated executive ownership of large-scale Quote-to-Cash or Lead-to-Cash transformations, including CPQ migrations, platform consolidations, and enterprise system modernization at a global scale.
• Deep experience partnering with Engineering, Finance, and Enterprise Applications leadership to deliver scalable, durable revenue platform capabilities serving global organizations.
• Comprehensive understanding of B2B SaaS GTM motions, including new business, renewals, post-sales operations, customer success, and professional services systems.
• Proven ability to define multi-year roadmaps and align C-suite and cross-functional executive stakeholders across Sales, Finance, RevOps, and Customer organizations.
• Demonstrated success building and scaling high-performing global product and/or engineering organizations, including operating models, execution standards, and governance frameworks.
• Consistent track record of delivering measurable business impact at scale, including revenue capture, operational efficiency gains, and customer experience improvements.
• Deep familiarity with the Salesforce ecosystem, including CPQ and enterprise platform integrations.
• Proven experience leveraging AI and automation to transform GTM processes, operational efficiency, and customer outcomes.
• Exceptional systems thinking, with the ability to connect process design, data integrity, platform architecture, and enterprise business results.

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Key responsibilities include:

• Advising, drafting, and negotiating outbound SaaS master subscription agreements, and other types of ancillary commercial documents related to the sales cycle, such as amendments, NDAs and SOWs, with a focus on large, strategic enterprise accounts, including customers in highly-regulated industries (e.g., global banking, finance, and healthcare).
• Providing day-to-day legal support and responding promptly and effectively to legal requests from sales and other internal clients.
• Partnering with revenue recognition, deal desk, sales operations, privacy and security, and other internal stakeholder teams to ensure negotiated agreements are consistent with internal Okta policies and processes.
• Building critical relationships with sales and legal colleagues and key stakeholders to effectively provide practical legal and strategic advice to assist the business in meeting its objectives.
• Advising on recommended courses of action and legal risks.
• Ability to judge when to escalate identified issues as may be necessary.
• Supporting continuous improvement of standard form legal templates, playbooks, policies and legal processes related to commercial transactions.
• Supporting go-to-market tasks and willingness to drive and contribute to other interesting legal projects, as may be required.

Requirements include:

• 7+ years of relevant transactional legal experience negotiating and drafting enterprise-level technology agreements, including SaaS subscription agreements, cloud services agreements, technology licenses, and professional services agreements, statements of work, ordering documents, NDAs, amendments and related commercial documents.
• 4+ years of in-house experience with a large technology vendor providing transactional legal support.
• Significant experience providing commercial legal support to sales teams calling on large, strategic enterprise accounts in North America, including those in highly-regulated industries (e.g., finance, banking, healthcare, etc).
• Proven track record of managing multiple complex deals with the ability to organise, prioritise deadlines and perform effectively in a fast-paced, fiscal quarter focused work environment.
• Articulate communicator with confidence advising senior sales leadership and internal stakeholders on complex commercial issues.
• Strong experience and demonstrated knowledge of the SaaS business model, revenue recognition principles, enterprise cloud computing, complex deal structures and related data privacy and security frameworks with a focus on regulated industries.
• Deal urgency and interest in supporting revenue transactions.
• Sound legal and business judgment, excellent drafting ability, and the ability to think strategically and give practical advice while appropriately weighing legal and business objectives.
• Flexible and adaptable, with an eagerness to learn and grow in a highly dynamic environment.
• Ability to work both independently and collaboratively across diverse teams.
• Personable, self-motivated team player, willing to roll up their sleeves to get work done and have fun while doing it.
• Strong academic background and J.D. from highly-regarded school, bar admission.

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Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Applied AI

Compensation

• $293K – $385K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

Within Applied Engineering, the Financial Engineering team ensures that our products are monetized effectively to accommodate customers' varying needs and scales. Collaborating closely with the GTM and Finance teams, we strive to tailor our billing stack to our evolving internal requirements.

About the role

We are looking for an Engineering Manager to build and operate the workflows to power quoting, tracking, and fulfillment for everything sold by OpenAI. We also build critical billing and invoicing capabilities (and partner closely on customer-facing billing experiences) to ensure financial integrity, auditability, and a seamless, transparent onboarding and billing journey for enterprise customers.

In this role you will:

• Lead and grow a team of engineers responsible for order management automation, focusing on reliability, correctness, and smooth customer onboarding.

• Own the architecture and roadmap for order data flows into downstream systems (e.g., internal provisioning services, billing/invoicing services, and revenue workflows).

• Build and operate resilient workflows and services that automate entitlements, provisioning, usage controls, SKU attribution, invoice generation/delivery, and revenue recognition—minimizing manual steps while maximizing correctness and traceability.

• Improve accuracy and timeliness of provisioning, billing, and invoicing—reducing manual intervention and operational load through automation, validation, and reconciliations.

• Establish strong operational practices (observability, alerting, runbooks, on-call) so systems remain healthy without constant human oversight.

• Partner deeply with Sales Operations, Finance, Accounting, Support, Product, Security, and Compliance to translate requirements into resilient, auditable workflows.

• Drive clarity across ambiguous problem spaces and evolving product offerings; create frameworks and abstractions that scale as OpenAI’s commercial footprint expands.

• Set high engineering standards via technical direction, design reviews, mentoring, and fostering a culture of ownership and continuous improvement.

• Bring strong leadership: teach and level up engineers, recruit and retain talent, manage stakeholders, and scope work to balance customer needs with realistic deliverables.

You might thrive in this role if you:

• Have 7+ years of professional software engineering experience, including 3+ years leading engineers or managing teams.

• Have experience integrating revenue platforms (e.g., CPQ, billing, invoicing, revenue recognition, entitlement systems).

• Have built or operated complex commerce / SaaS ordering systems.

• Are strong in systems design, data modeling, and building reliable distributed services and workflows.

• Have experience in domains where correctness, auditability, and reconciliation are essential (e.g., payments, ERP/finance systems, invoicing/revenue recognition).

• Can lead (or effectively partner on) customer-facing billing experiences with a focus on clarity, accessibility, and trust.

• Care deeply about operational excellence and building systems that are observable, predictable, and resilient.

• Communicate clearly, build trust, and lead with context rather than control; you’re energized by close cross-functional partnership.

Nice to Have

• Experience with large-scale SaaS billing or enterprise account provisioning; usage-based and/or seat-based pricing; invoice generation at scale.

• Familiarity with finance and revenue operations concepts (e.g., proration, credits/adjustments, revenue schedules).

• Exposure to common CRM/ERP and payment ecosystems (e.g., CPQ, invoicing, collections, payment processors), without reliance on any single vendor.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose technologies like artificial intelligence benefit all of humanity.

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