{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/skill/options"},"x-facet":{"type":"skill","slug":"options","display":"Options","count":15},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_f992fe0e-8ea"},"title":"C++ Software Engineer - Trade Capture","description":"<p>We are seeking a skilled C++ software engineer to join our global team in developing a real-time trade capture system. The successful candidate will have strong experience in C++ server-side applications, Linux, and real-time/event-driven systems. They will work closely with our team to design, develop, and implement features that meet the evolving needs of our clients.</p>\n<p>Principal Responsibilities:</p>\n<ul>\n<li>Develop and maintain high-quality C++ code for our trade capture system</li>\n<li>Collaborate with cross-functional teams to identify and prioritize feature requirements</li>\n<li>Design and implement efficient algorithms and data structures to meet system performance goals</li>\n<li>Troubleshoot and resolve complex technical issues in a timely manner</li>\n<li>Participate in code reviews and contribute to the improvement of our codebase</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>Bachelor&#39;s degree in Computer Science or a related field</li>\n<li>7+ years of experience in developing C++ server-side applications in Linux</li>\n<li>Strong understanding of network programming and Linux O/S internals</li>\n<li>Strong understanding of object-oriented programming and data structures</li>\n<li>Understanding of SQL and relational databases</li>\n<li>Knowledge in Equities, Futures, FX, Options, and various Fixed Income products is strongly preferred</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Competitive total compensation package including base salary, discretionary performance bonus, and comprehensive benefits</li>\n<li>Opportunity to work with a talented team of professionals in a dynamic and fast-paced environment</li>\n<li>Flexible working hours and remote work options</li>\n</ul>\n<p>When finalizing an offer, we take into consideration an individual&#39;s experience level and the qualifications they bring to the role to formulate a competitive total compensation package.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_f992fe0e-8ea","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Equity IT","sameAs":"https://mlp.eightfold.ai","logo":"https://logos.yubhub.co/mlp.eightfold.ai.png"},"x-apply-url":"https://mlp.eightfold.ai/careers/job/755943471581","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$160,000 to $250,000","x-skills-required":["C++","Linux","real-time/event-driven systems","network programming","object-oriented programming","data structures","SQL","relational databases"],"x-skills-preferred":["Equities","Futures","FX","Options","Fixed Income products"],"datePosted":"2026-04-18T22:13:22.371Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York, New York, United States of America"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Finance","skills":"C++, Linux, real-time/event-driven systems, network programming, object-oriented programming, data structures, SQL, relational databases, Equities, Futures, FX, Options, Fixed Income products","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":160000,"maxValue":250000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_867e3558-9a7"},"title":"Team Lead, Java Engineer - Equities Trading Technologies","description":"<p>We are seeking a Team Lead to maintain and enhance our mission-critical, multi-asset trading platform that is used firm-wide daily. 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As a Java Algo Developer, you will partner closely with fellow technologists, Execution Services, and Equity Finance team to enhance our execution offering to Portfolio Managers across various teams.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Collaborate with cross-functional teams to develop and implement real-time algorithmic trading systems and execution platforms.</li>\n<li>Design, build, and maintain high-quality software to meet product performance and quality expectations.</li>\n<li>Stay current on state-of-the-art technologies and tools, including technical libraries, computing environments, and academic research.</li>\n<li>Troubleshoot and resolve complex issues with our critical trading infrastructure.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Strong server-side Java knowledge, including Spring Boot framework.</li>\n<li>Experience with financial order/execution data, positions data, and market data.</li>\n<li>Knowledge of equities, options, SOR, VWAP, algorithmic trading platforms, or market microstructure.</li>\n<li>High focus on testability of programs (TDD/XP-based development preferred).</li>\n<li>Experience with proprietary Java frameworks and design patterns.</li>\n<li>Good DevOps understanding to drive testing automation.</li>\n</ul>\n<p>Preferred Qualifications:</p>\n<ul>\n<li>5+ years of development experience in Algos or order management systems.</li>\n<li>Good understanding of Asia equities markets, including auctions, microstructure, and regulatory constraints.</li>\n<li>Experience with inventory optimization in developing markets in Asia (non-give up) highly desirable.</li>\n<li>Good team player with excellent written and oral communication skills.</li>\n<li>Quick thinker and problem solver, able to think on their feet and make informed decisions.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_f77f9754-179","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Equity IT","sameAs":"https://mlp.eightfold.ai","logo":"https://logos.yubhub.co/mlp.eightfold.ai.png"},"x-apply-url":"https://mlp.eightfold.ai/careers/job/755955637002","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["server-side Java","Spring Boot framework","financial order/execution data","positions data","market data","equities","options","SOR","VWAP","algorithmic trading platforms","market microstructure","testability of programs","proprietary Java frameworks","design patterns","DevOps"],"x-skills-preferred":["AI tools","cloud platform","containerization tools","Kdb+/Q","front-end development"],"datePosted":"2026-04-18T22:12:57.258Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tokyo, Tokyo, Japan"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Finance","skills":"server-side Java, Spring Boot framework, financial order/execution data, positions data, market data, equities, options, SOR, VWAP, algorithmic trading platforms, market microstructure, testability of programs, proprietary Java frameworks, design patterns, DevOps, AI tools, cloud platform, containerization tools, Kdb+/Q, front-end development"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_8e57ca54-2af"},"title":"Business Analyst / Project Manager - Equity Volatility","description":"<p>We are seeking a Business Analyst / Project Manager to join our team in London. 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Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry.</p>\n<p>Our target new hire base salary ranges for this role are the following:</p>\n<p>US employees in the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $48,100 - $58,400</p>\n<p>US employees outside of the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $43,300 - $52,500</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_f4fef948-4f3","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Mercury","sameAs":"https://www.mercury.com/","logo":"https://logos.yubhub.co/mercury.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/mercury/jobs/5825742004","x-work-arrangement":"remote","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":"$43,300 - $58,400","x-skills-required":["customer support","communication skills","problem-solving skills","time management skills","equity (stock options)"],"x-skills-preferred":["language skills","automation skills"],"datePosted":"2026-04-17T12:45:08.823Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco, CA, New York, NY, Portland, OR, or Remote within United States"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Finance","industry":"Finance","skills":"customer support, communication skills, problem-solving skills, time management skills, equity (stock options), language skills, automation skills","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":43300,"maxValue":58400,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_1eef0b95-ff4"},"title":"Senior Solutions Architect","description":"<p>Join us on this thrilling journey to revolutionize the workforce with AI. The Senior Solutions Architect role at Cresta is dynamic and integral, requiring deep understanding of Cresta&#39;s capabilities and their integration with enterprise systems.</p>\n<p><strong>About the role:</strong> As part of a selective and growing team, Enterprise Architects also help define sales and execution processes for effective land-and-expand strategies.</p>\n<p><strong>Responsibilities:</strong> Leveraging domain expertise in Customer Experience (CX) and related ecosystems (e.g., Call Center infrastructure, Chat platforms, AWS services, Workforce Management, Automation, ChatBots, CRM, Integrations). Serving as the authoritative source on Cresta&#39;s platform integrations and their technical benefits. Owning the Technical Architecture blueprint from pre-sales to post-sales, ensuring technical wins by managing stakeholder expectations and collaborating across multiple levels (from end-users to executives) and with internal teams (Pre-sales Solution Engineers, engineering, and success organizations). Pre-sales: problem solving with end-customers to determine best solution architecture and integration approach. Post-sales: supporting the technical implementation team to help get customers up and running on Cresta. Along the way, closely collaborating with Sales, Product, Marketing, and Engineering in order to meet existing, new, and future customer needs.</p>\n<p><strong>Qualifications We Value:</strong> Experience with Telephony and Contact Center Infrastructure (AWS Connect, Genesys, Five9, etc.). Good understanding of integration options, APIs, iPaaS, UI Integrations. Highly experienced with AWS, GCP, Salesforce. Strong expertise in enterprise architecture, cloud platforms, AI/ML, and data systems. Has extensive experience in large scale enterprise software implementations and solutions architecture. Deep understanding of how enterprises leverage Generative AI solutions. Is highly organized: able to manage complex internal and external processes with many different stakeholders and timelines ensuring that all parties are kept in the loop with clear notes, action items, and next steps to keep projects on track and successful. Is able to build strong external relationships with external technical stakeholders and in general able to take a consultative and strategic approach to solving customer problems. Experience managing and advising on large-scale programs with multiple stakeholders and dependencies. Is willing to do some travel (if/when the world goes back to normal) but before then be willing to be on frequent video calls with customers in EST - PST time zones.</p>\n<p><strong>Product &amp; Engineering Partnership:</strong> Gather and synthesize customer feedback to inform product and engineering priorities. Identify and address gaps in technology adoption or deployment through cross-functional collaboration. Influence future product strategy with insights derived from real-world field engagements. Report directly to the Field CTO and should be able to manage delivery for strategic accounts end-to-end.</p>\n<p><strong>Perks &amp; Benefits:</strong> We offer a comprehensive and people-first benefits package to support you at work and in life: Comprehensive medical, dental, and vision coverage with plans to fit you and your family. Paid parental leave for all new parents welcoming a new child. Remote work setup budget to help you create a productive home office. Monthly wellness and communication stipend to keep you connected and balanced. 20 days of vacation time to promote a healthy work-life blend.</p>\n<p><strong>Compensation at Cresta:</strong> Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details. 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Do you thrive in a dynamic environment where your market insights and strategic thinking directly contribute to the growth of our business?</p>\n<p>Join our team as an OTC Derivatives Sales Trader, where you will be at the forefront of connecting a wide range of client personas with tailored crypto derivative solutions, navigating complex market dynamics, and driving revenue generation.</p>\n<p>This role offers a unique platform to leverage your expertise, expand your network, and make a significant impact within a collaborative and high-performing culture. Get ready to immerse yourself in the intricacies of global markets and play a pivotal role in shaping our clients&#39; investment strategies.</p>\n<p><strong>Technical Skills:</strong></p>\n<ul>\n<li>Drive: Proactively identify and pursue new business opportunities within the OTC derivatives space.</li>\n<li>Build: Establish and nurture strong, long-term relationships with institutional clients, understanding their specific needs and providing tailored derivative solutions.</li>\n<li>Develop: Use programming skills to find efficiencies in work flows and operational processes, reducing manual effort and the human error surface area.</li>\n</ul>\n<p><strong>Complexity and Impact of Work:</strong></p>\n<ul>\n<li>Lead: Take ownership of client relationships and sales processes, guiding clients through the execution of complex derivative transactions.</li>\n<li>Manage: Effectively manage a portfolio of client relationships, ensuring their ongoing satisfaction and identifying opportunities for additional trading needs.</li>\n</ul>\n<p><strong>Organizational Knowledge:</strong></p>\n<ul>\n<li>Collaborate: Work closely with trading, structuring, legal, and operations teams to develop and deliver comprehensive solutions to clients.</li>\n<li>Deliver: Ensure the seamless execution of trades and the efficient delivery of post-trade services to clients.</li>\n</ul>\n<p><strong>Communication and Influence:</strong></p>\n<ul>\n<li>Listen: Actively listen to clients to understand their investment goals, risk tolerance, and market views.</li>\n<li>Contribute: Articulate complex derivative concepts clearly and concisely to clients, both verbally and in written presentations.</li>\n</ul>\n<p>You may be a fit for this role if you have:</p>\n<ul>\n<li>A strong understanding of OTC derivative products, particularly forwards and options trading</li>\n<li>Proven experience in a client-facing sales/trading role</li>\n<li>Demonstrable track record of building and maintaining successful relationships with institutional clients</li>\n<li>Excellent communication, presentation, and negotiation skills, with the ability to explain complex concepts clearly</li>\n<li>Strong analytical and problem-solving abilities, with the capacity to understand and address client-specific needs</li>\n<li>A solid understanding of relevant market regulations and compliance requirements</li>\n<li>A Bachelor&#39;s degree in Finance, Financial Engineering, Statistics, Economics, or a related quantitative field.</li>\n</ul>\n<p>Although not a requirement, bonus points if:</p>\n<ul>\n<li>Existing network of institutional clients within the relevant market segments</li>\n<li>Programming experience, particularly focused on operational efficiencies and auditability</li>\n<li>Strong background in macro trading and dominant themes in a variety of markets such as crypto, equities, fixed income, energy and fiat currencies.</li>\n</ul>\n<p>Additional Information About Anchorage Digital: Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work,regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_250788c3-f5c","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Anchorage Digital","sameAs":"https://anchorage.com","logo":"https://logos.yubhub.co/anchorage.com.png"},"x-apply-url":"https://jobs.lever.co/anchorage/c2b42959-0a4b-4e85-9901-8a875d586902","x-work-arrangement":"remote","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["OTC derivatives","forewards and options trading","client-facing sales/trading role","institutional clients","communication, presentation, and negotiation skills"],"x-skills-preferred":["programming experience","operational efficiencies and auditability","macro trading and dominant themes in various 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You will advance the adoption of cutting-edge technologies and design methodologies in customer projects. 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BlackRock is pursuing a Director of Derivative Accounting to become a part of the team. We recognize that strength comes from diversity, and will accept your rare skills, eagerness, and passion while giving you freedom to grow authoritatively and as an individual.  We know you want to feel valued every single day and be recognized for your contribution. At BlackRock we strive to empower our employees and actively engage your involvement in our success. Our technology and services empower millions of investors to save for retirement, pay for college, buy a home and improve their financial well-being.  Our Investment Accounting Group provides accounting and regulatory data services to insurance clients. Our accounting services include the reconciliation, tracking, accounting for assets, along with preparation and oversight of monthly accounting packages and regulatory schedules.  You will focus on delivering BlackRock to clients by supporting the monthly accounting close, leading client/department initiatives, improving the process and controls using capabilities of other parts of the BlackRock organization as required. You will have the opportunity for continued professional development with a career path within the group, or into other operating teams or client-facing business areas across BlackRock.  Key Responsibilities:  - Support a team of 10+ professionals, demonstrating outstanding leadership and managerial skills - Acquire and maintain a detailed knowledge of BlackRock’s capabilities, and product structures - Support migration of derivatives to new Aladdin Accounting platform, ensuring that journals and reporting is accurate for clients - Support derivatives-centric accounting controls alongside our Investment Controllers Team and ensure that they are accurately maintained in accordance with company and SSAE audit requirements - Represent derivatives accounting on cross-functional projects and working groups in support of delivering key business and client objectives - Contribute to the continual development of the investment reporting production and control processes to optimize efficiency, mitigate risk and incorporate business and product changes, ensuring procedures are maintained in line with all current practices - Provide expert-level support in person and phone conversations with clients on derivatives-related matters - Conduct periodic training with the Investment Accounting Team on new derivatives strategies, product types, and accounting changes - Define quality control requirements and provide overall guidance to ensure compliance with internal/external accounting guidelines - Remain current on accounting pronouncements and upcoming changes - Provide input regarding the future direction and long-term strategy to support designated product enhancements - Coordinate and validate software functionality including recommendations for improvement - Identify, drive, and prioritize development requests and enhancements impacting BlackRock processes and systems  Knowledge/Experience/Requirements:  - The role would suit a qualified accountant (CPA, ACA, CIMA or ACCA); experience and knowledge of the insurance sector beneficial (not a requirement) - 15+ years of financial/accounting work experience with invested assets - 5+ years of supervisory experience - Firm knowledge of the business models of insurance companies including the regulatory and accounting constraints under which they operate - Familiarity with GAAP/STAT/IFRS and accounting policies as it relates to investments - Derivatives expert-level knowledge including:   - Product specific knowledge of options (including swaptions, collars, etc), swaps (including FX, Credit Default, Variance, Total Return, Interest Rate, Inflation), FX forwards, futures   - Familiarity with various derivatives trading strategies including: hedge accounting (general and qualified), Income Generation, RSAT (beneficial, not a requirement)   - Understanding of cleared derivative mechanics (daily cash/valuation movements and accounting treatment by basis) - Experience working with automated accounting and front/middle office applications. BlackRock Aladdin knowledge beneficial (not a requirement) - Strong and effective communication skills to deal directly with clients and across all levels of staff and management - Strong decision-making skills to make well thought out decisions based on information provided - Strong attention to detail and project management skills  Our benefits:  To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.  Our hybrid work model:  BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.  About BlackRock:  At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.  This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.  For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | :</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_9b6cd091-f97","directApply":true,"hiringOrganization":{"@type":"Organization","name":"BlackRock","sameAs":"https://jobs.workable.com","logo":"https://logos.yubhub.co/view.com.png"},"x-apply-url":"https://jobs.workable.com/view/ry5nkoAFEwutvBxoaume3t/director%2C-institutional-accounting-in-edinburgh-at-blackrock","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["accounting","financial accounting","insurance sector","GAAP/STAT/IFRS","derivatives","options","swaps","FX forwards","futures","hedge accounting","Income Generation","RSAT","cleared derivative mechanics","automated accounting","front/middle office applications","BlackRock Aladdin"],"x-skills-preferred":[],"datePosted":"2026-03-09T16:41:45.330Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Edinburgh, Scotland"}},"employmentType":"FULL_TIME","occupationalCategory":"Finance","industry":"Finance","skills":"accounting, financial accounting, insurance sector, GAAP/STAT/IFRS, derivatives, options, swaps, FX forwards, futures, hedge accounting, Income Generation, RSAT, cleared derivative mechanics, automated accounting, front/middle office applications, BlackRock Aladdin"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_b854cfc3-84f"},"title":"Engineering Manager, Enterprise Platform","description":"<p><strong>About the Role</strong></p>\n<p>We&#39;re hiring an Engineering Manager to lead the team that builds the infrastructure foundations for Replit Enterprise, enabling the deployment flexibility, networking capabilities, and data controls that large organisations require. You&#39;ll own the roadmap for enterprise infrastructure features including single-tenant deployments, private networking, data residency, and customer-managed encryption, partnering closely with Platform &amp; Infrastructure Engineering, Security and Sales to unlock adoption at the world&#39;s most demanding organisations.</p>\n<p><strong>What You&#39;ll Do</strong></p>\n<ul>\n<li><strong>Own enterprise infrastructure foundations</strong>: Lead the roadmap for single-tenant and dedicated deployment options, VPC peering and private connectivity, static IP configurations, and regional data residency ensuring enterprises can run Replit within their security and compliance boundaries.</li>\n</ul>\n<ul>\n<li><strong>Build advanced data protection capabilities</strong>: Design and ship features like bring-your-own-key (BYOK) encryption, customer-managed keys, and enhanced data isolation controls that give enterprises ownership over their most sensitive data.</li>\n</ul>\n<ul>\n<li><strong>Partner with go-to-market</strong>: Work hand-in-hand with Sales and Customer Success to understand enterprise infrastructure requirements, unblock deployments, and translate field feedback into the roadmap.</li>\n</ul>\n<ul>\n<li><strong>Scale the team</strong>: Hire, coach, and retain exceptional infrastructure engineers; 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We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI&#39;s customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.</p>\n<p><strong>About the Role</strong> We are seeking a dynamic support strategy operator to drive strategic and operational initiatives across OpenAI’s customer support/user operations landscape. In this role, you will work closely with leaders in User Operations and across the company to help scale, mature, and optimize our support operations. Your work will span a range of strategic initiatives aimed at enhancing the customer experience and driving operational excellence, ensuring that our support organization can sustainably scale with the business&#39;s growth.</p>\n<p>You’ll be responsible for deeply understanding our organization and priorities – where we’re at, where we’re going – and will work relentlessly towards planning and executing on our vision to provide best-in-class support. This role is not “creating and executing playbooks”. AI has and will continue to fundamentally change the customer experience and the way we build tools and organizations; this role requires a proactive, strategic planner and executor that can think ten steps ahead, defining the future of customer support at OpenAI and in the world.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li>Work within User Operations and across OpenAI to leverage AI/LLMs across the organization. While this role goes beyond just leveraging technology, it will be at the root of this role (as it is the root of our company)</li>\n</ul>\n<ul>\n<li>Collaborate with leaders to identify, evaluate, and prioritize new strategic and operational initiatives, ensuring alignment with company goals and unique organizational objectives</li>\n</ul>\n<ul>\n<li>Thrives in chaos, and relentlessly drives program structure conducive to progress and execution.</li>\n</ul>\n<ul>\n<li>Work with product, engineering, and data teams to uncover and address key operational challenges and growth/scaling opportunities within the support organization, such as automation, process optimization, and enhanced self-service options.</li>\n</ul>\n<ul>\n<li>Deep dive into the critical drivers of our support operations and identifying opportunities for optimization and innovation.</li>\n</ul>\n<ul>\n<li>Partner with other members of the go-to-market organization, product, and partnerships to launch new initiatives – helping think through strategic impacts, executing on operational components, and driving change management.</li>\n</ul>\n<p><strong>You might thrive in this role if you:</strong></p>\n<ul>\n<li>Have 8+ years of experience in business operations, strategy, venture capital, private equity, consulting. 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