Join our EMEA SMB Business sales team to drive new business growth with high-potential SMB customers. As an Account Executive, Commercial - French Speaking, you will own the full sales cycle, from prospecting to close, across our EMEA SMB customer base. You will generate and progress pipeline through a healthy mix of inbound qualification and targeted outbound, partnering closely with SDRs and Marketing.
\nKey responsibilities include leading incisive discovery to uncover business problems, quantifying impact, and aligning stakeholders on an Intercom value narrative. You will deliver compelling product demos and evaluations that showcase the Intercom Suite, including our Fin AI agent, tailored to each customer's goals and constraints. You will navigate procurement, security, and legal processes with support from cross-functional partners; keep deals moving with clear next steps and timelines.
\nTo succeed in this role, you will need to forecast accurately, maintain crisp CRM hygiene, and communicate risks and upside with clarity. You will influence the product roadmap by sharing structured market feedback and customer insights. You will champion Intercom's values in every interaction with customers and teammates.
\nRequired skills include 2+ years closing new business in B2B SaaS, ideally with SMB customers and familiarity with running larger deals +100k-200k ARR. You should have a consistent track record of exceeding quota with strong opportunity management, multi-threading, ROI modelling and deal execution. Exceptional discovery, storytelling, and demo skills grounded in business value and outcomes are essential.
\nYou should be skilled at generating pipeline through outbound and partner-led motions in tandem with SDRs/Marketing. Adept at running structured evaluations and managing commercial processes (pricing, redlines, security) is also required. Proficient with modern CRM and sales productivity tools; strong written and verbal communication skills are necessary. Experience with MEDDPICC or similar sales methodologies is a plus.
\nNice to have: experience selling customer service, helpdesk, AI, or messaging solutions; interest in the broader support-tech ecosystem. Fluency in French is required.
\nAs an Account Executive, Commercial - French Speaking, you will be successful here by ramping quickly and building a high-quality pipeline aligned to territory priorities. You will deliver predictable, on-target performance with disciplined forecasting and stage progression. You will earn trust with prospects through thoughtful discovery, tailored evaluations, and crisp follow-through.
\nYou will be a great teammate – share learnings, collaborate generously, and raise the bar for our team and our customers. Curiosity and a passion for learning and upskilling are essential in this role, as AI has changed the sales landscape.
\nBenefits include competitive salary and equity in a fast-growing start-up. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Regular compensation reviews – we reward great work! Pension scheme & match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Flexible paid time off policy. Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too . MacBooks are our standard, but we also offer Windows for certain roles when needed.
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\nPlaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.
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\nAdditional Information
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\nPlaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
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\nWe offer a structured induction programme, Charlotte's Magic Academy, which includes training on all the skills you need to create exceptional customer experiences. In the first few months of employment, this will be supplemented by additional training seminars. Thanks to the focus on the art of make-up and retail, you will gain a comprehensive understanding of our standards in these areas.
\nStructured career development - our industry experts will support you and explore your learning potential and career goals with you.
\nYou will receive our incredible product launches exclusively before anyone else - and not just that, after completing the Charlotte's Magic Academy, you will even receive a complete Charlotte Tilbury look so you can perfectly represent the brand.
\nFurther fantastic benefits such as life insurance, free birthdays off, sales incentives for the team, and much more
\nWe love what we do, and we want to be the best at it. Dare to dream, make it happen, break the rules - join us on our revolutionary journey and challenge the status quo of the beauty industry. WE'D LOVE TO HAVE YOU JOIN OUR DREAM TEAM! APPLY NOW!
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