Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Finance

Compensation

• $234K – $295K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

The Procurement Operations team runs the engine that turns intent into spend at OpenAI.

We sit between the people who need things (research, product, engineering, operations) and the systems that record, pay for, and report on them. Our job is to make it easy for teams to buy what they need while ensuring every dollar lands in the right place — on the right supplier, on the right PO, with the right data — so Finance, Legal, and Security can trust the outcome.

As OpenAI scales, this team is also where AI, automation, and self-service come to life. We design workflows that let more volume move touchlessly, while embedding controls and audit trails directly into the systems — so speed and rigor grow together. This team works side-by-side with Accounts Payable, Strategic Sourcing, Legal, Security, and Finance Systems to ensure the company can move fast without losing financial integrity or control.

About the Role

The Procurement Operations Leader owns the operational backbone of how OpenAI turns requests into committed, controlled, and payable spend. This role sits at the center of our purchasing lifecycle — ensuring that every request, PO, and supplier record is complete, policy-aligned, and ready to scale through automation, BPO support, and AI-assisted workflows already in production.

You’ll be responsible for the health of the intake-to-PO engine: how work enters the system, how it gets validated, how it routes, and how it lands in our financial systems. That includes strengthening the controls that keep us safe, the data that makes us fast, and the workflows that allow AI and self-service to do more of the work.

This is a player-coach role. You’ll design the systems and guardrails that enable scale, and you’ll also step into the queue when something breaks, when volume spikes, or when a complex case needs hands-on leadership.

Responsibilities

• Own the intake-to-PO operating model, including request validation, routing, PO creation, change management, and supplier master data.

• Ensure every request and PO is complete, policy-aligned, and audit-ready, with clean metadata that supports invoice matching and reporting.

• Increase first-pass invoice match rates by improving upstream data quality and exception logic.

• Reduce P2P cycle time through automation, self-service, and disciplined queue management.

• Codify approval rules, exception handling, and segregation of duties directly into Zip, Oracle, and connected systems.

• Expand and refine AI-assisted triage, validation, and routing so more volume moves through the system with less manual touchpoints.

• Build and maintain dashboards and operational metrics to track intake health, cycle time, exception rates, and control performance.

• Partner with Legal, Security, TPRM, and Finance Systems to ensure controls and policies are reflected in how work actually flows.

• Serve as the escalation point when operational breakdowns occur — and lead the resolution through to a clean outcome.

Requirements

• 10+ years of experience running procurement, P2P, or intake-driven operations in fast-scaling environments.

• A strong understanding of how upstream intake and metadata quality drive downstream invoice accuracy, audit readiness, and financial clarity.

• A passion for transforming messy, manual processes into structured, scalable, automated systems.

• Leveraged AI/automation to improve quality, speed, and scale.

• Used data and metrics to spot risk, bottlenecks, and opportunities to simplify.

• A strong grasp of controls, segregation of duties, and compliance requirements across Procurement, Legal, and Finance.

• Comfort being a technical leader and a player-coach.

What We Offer

• Competitive salary and bonus structure

• Comprehensive benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

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