At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.

With teams in Denver, San Francisco, and New York, we support more than 400,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) , because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

By the Numbers:

• Named #1 best software for small business of 2024 by G2
• 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing
• Over $500M in annual revenue
• The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs
• There are 6.2M employers in the US, 98% have fewer than 100 employees (1)
• 550,000 new businesses are created each year in the US (1)

What Product Management is like at Gusto:

• Our Product team is lean, which means you’ll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You’ll move fast by pairing sharp product judgment with fluency in AI tools , automating what slows teams down and amplifying what makes them creative and high-performing.
• We’re boundaryless builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You’ll prototype, automate, design, and ship , using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care.
• We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners , building technology for an AI-first world that gives them the superpowers to run and grow their businesses with confidence.
• We’re comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity , blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Gusto.

About the Team:

Gusto operates a scaled, full-suite benefits brokerage and is building a Professional Employer Organization (PEO) offering to serve more complex small businesses with a bundled solution for HR, payroll, benefits, and compliance. Our existing brokerage business is among the largest in the US serving the SMB market, and our PEO bet is one of our most strategic new initiatives, with FY26 focused on developing the foundation and FY27 aimed at launching a differentiated, scalable customer experience.

We're looking for a Product Manager to lead the transformation of Gusto's benefits administration platform, the product that powers benefits for tens of thousands of SMBs and their employees. This role owns what happens after benefit selections are made: implementing plans with carriers, fulfilling enrollments, and giving customers visibility into the status of their benefits. It is a broad scope, encompassing agentic workflows, customer-facing experiences, internal tooling, and carrier integrations.

Here’s what you’ll do day-to-day:

• Ownership: Lead long-term strategy. This includes driving research, defining customer and market positioning, shaping product direction, and identifying the investments and internal capabilities required for success. You’ll translate this strategy into actionable guidance that informs company-wide planning and execution.
• North Star: Focus the organization on what matters most. Identify the highest-leverage investments and decisions across functions that will unlock long-term success, reduce ambiguity, and ensure that Gusto is building toward a cohesive and differentiated Benefits & PEO offering.
• Collaborate: Partner across Product, Engineering, Compliance, Legal, CX, Marketing, Sales, and Operations to uncover insights, validate assumptions, and build alignment. You’ll help create shared understanding and ensure cross-functional teams are set up to deliver.
• Accelerate Execution: Step into the highest-priority gaps that stand in the way of success. Whether it’s clarifying requirements, kicking off strategic initiatives, or embedding with a team to drive execution, you’ll help move the work forward by creating clarity, building momentum, and enabling others to succeed.

Here’s what we're looking for:

• 8+ years of product management experience, ideally with additional professional experience in roles that involved leading large, complex, and cross-functional initiatives
• A systems thinker with experience in AI-driven workflows, operations platforms, and process transformation. Benefits experience is a plus, but not a requirement.
• Strong strategic thinking and the ability to connect work across customer needs, product design, internal operations, pricing, and go-to-market
• Excellent communication and storytelling skills, with a talent for making complexity understandable and actionable
• A bias towards action, comfort operating without a clear playbook, and a desire to drive meaningful progress on long-term company priorities

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Our cash compensation amount for this role is $179,000/yr to $224,000/yr in Denver & most major metro locations, and $210,000/yr to $263,000/yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Where do PMs at Gusto work? We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. Our open roles will specify on the careers page and in the job description where the position is eligible for work. (1) Business Applications with Planned Wages (www.census.gov)

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream.

We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling.

We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team.

What you’ll do

As an Enterprise Account Manager, you’ll own a portfolio of high-value accounts within Brex’s Enterprise and Upper Mid-Market segments. Your role will be pivotal in fostering business expansion and ensuring sustained client success through disciplined execution, strategic influence, and consultative engagement.

Where you'll work

This role will be based in our New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday.

Responsibilities

Drive revenue growth across your book by strategically increasing card adoption and expanding client use of Brex’s Spend Management suite (Expense Management, Bill Pay, Travel, and global payments)

Drive long-term retention by understanding client health and business needs, proactively developing and executing strategies to mitigate churn risk and solidify partnerships

Proactively identify and prioritize expansion opportunities by analyzing account performance, usage headroom, and competitive signals

Lead renewal and expansion cycles end-to-end, from early account strategy through negotiation and close, ensuring strong commercial outcomes

Build executive-level relationships and multi-thread across stakeholders (finance, procurement, and operations) to strengthen account resilience, act as a trusted advisor, and uncover new areas for adoption and growth

Operate with ownership, anticipating client needs, addressing risks early, and taking accountability for revenue and retention outcomes

Partner cross-functionally with Customer Success, Solutions Consultants, Underwriting, RevOps, and Product to deliver unified client outcomes

Maintain rigorous sales discipline with consistent pipeline hygiene, accurate forecasting, and comprehensive account planning.

Surface insights and advocate for clients internally, influencing product roadmap and operational improvements

Solve complex problems with judgment and creativity, converting competitive threats or risks into opportunities for retention and expansion

Requirements

3+ years of B2B closing experience in SaaS, payments, or financial technology

Proven success managing enterprise-level accounts with complex deal cycles, executive engagement, and multi-threaded relationships

Consistent record of exceeding quota and delivering top performance in competitive sales environments

Demonstrated mastery of renewal and expansion cycles, including high-value negotiations and competitive displacements

Track record of driving net revenue growth through upsell, cross-sell, and adoption of multi-product solutions

Proficiency with sales tools and systems such as Salesforce, Outreach, and Gong, with strong pipeline and forecast discipline

Preferred qualifications

Deep knowledge of corporate cards, underwriting, rewards, or credit risk management

Experience selling financial operations platforms (expense, travel, AP, or global payments)

Recognition as a top performer (President’s Club, top stack rank, etc.) in prior roles

Exposure to enterprise procurement processes and competitive SaaS/fintech sales cycles

Compensation

The expected OTE range for this role is $165,432 - $206,790. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity.

The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team.

What you’ll do

As an Enterprise Account Manager, you’ll own a portfolio of high-value accounts within Brex’s Enterprise and Upper Mid-Market segments. Your role will be pivotal in fostering business expansion and ensuring sustained client success through disciplined execution, strategic influence, and consultative engagement.

Where you'll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Drive revenue growth across your book by strategically increasing card adoption and expanding client use of Brex’s Spend Management suite (Expense Management, Bill Pay, Travel, and global payments)

• Drive long-term retention by understanding client health and business needs, proactively developing and executing strategies to mitigate churn risk and solidify partnerships

• Proactively identify and prioritize expansion opportunities by analyzing account performance, usage headroom, and competitive signals

• Lead renewal and expansion cycles end-to-end, from early account strategy through negotiation and close, ensuring strong commercial outcomes

• Build executive-level relationships and multi-thread across stakeholders (finance, procurement, and operations) to strengthen account resilience, act as a trusted advisor, and uncover new areas for adoption and growth

• Operate with ownership, anticipating client needs, addressing risks early, and taking accountability for revenue and retention outcomes

• Partner cross-functionally with Customer Success, Solutions Consultants, Underwriting, RevOps, and Product to deliver unified client outcomes

• Maintain rigorous sales discipline with consistent pipeline hygiene, accurate forecasting, and comprehensive account planning.

• Surface insights and advocate for clients internally, influencing product roadmap and operational improvements

• Solve complex problems with judgment and creativity, converting competitive threats or risks into opportunities for retention and expansion

Requirements

• 3+ years of B2B closing experience in SaaS, payments, or financial technology

• Proven success managing enterprise-level accounts with complex deal cycles, executive engagement, and multi-threaded relationships

• Consistent record of exceeding quota and delivering top performance in competitive sales environments

• Demonstrated mastery of renewal and expansion cycles, including high-value negotiations and competitive displacements

• Track record of driving net revenue growth through upsell, cross-sell, and adoption of multi-product solutions

• Proficiency with sales tools and systems such as Salesforce, Outreach, and Gong, with strong pipeline and forecast discipline

Preferred qualifications

• Deep knowledge of corporate cards, underwriting, rewards, or credit risk management

• Experience selling financial operations platforms (expense, travel, AP, or global payments)

• Recognition as a top performer (President’s Club, top stack rank, etc.) in prior roles

• Exposure to enterprise procurement processes and competitive SaaS/fintech sales cycles

Compensation

The expected OTE range for this role is $165,432 - $206,790. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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This role offers broad exposure to the operational aspects of both public and private new-issue markets, including private credit, private equity, hedge funds, SPACs, structured products, and other non-traditional investment types. Qualified candidates will demonstrate existing knowledge of — or enthusiasm to learn — alternative investments, as well as the essential data required to manage them.

Responsibilities:

New Issue Investment Setup & Onboarding

• Provide onboarding support for the data capture of alternative products and investment types, including sourcing data from legal documents, fund administrators, agents, and third-party partners, and coordinating input into internal systems such as Aladdin, eFront, and Unqork.
• Assist in the onboarding lifecycle for alternative investments, with exposure to investment/trade setup, cash management, valuation inputs, and PnL recognition, as well as reconciliation processes and related system implementations.
• Partner with investment teams, GAAPS, Fund Accounting, and Implementations to ensure accurate setup of new private credit and private equity holdings.
• Support Blackrock Global Markets team within the new issue space, including trade allocation and booking within Aladdin.

Data Quality, Reconciliation & Controls

• Assist in trading support and execution functions for private investment funds by monitoring internal and external teams to ensure accurate and timely execution.
• Support data quality initiatives, including security-level reconciliation, review of loan and bond attributes, internal rating validations, and resolution of operational or data exceptions.
• Prepare and maintain process documentation, SOPs, controls, and quality frameworks to support audit readiness and operational consistency.

Cross-Functional Collaboration & Issue Resolution

• Work with external service providers, internal business partners, and other BlackRock groups to transmit and receive product and asset-related data, investigate discrepancies, and resolve operational issues.
• Collaborate closely with partner teams across public and private CMDS to drive alignment, adopt unified workflows, and support cross-training initiatives.
• Engage with global stakeholders (EMEA, APAC, AMRS) on high-priority items such as loan maturity confirmations, credit agreement updates, security master enhancements, and private markets onboarding.

Platform & Analytics Support

• Contribute to CMDS reporting initiatives by assisting with monthly metrics, set up reporting, and data quality dashboards across public and private markets.
• Support system enhancements and configuration for Aladdin, eFront, and related data platforms, including updates to rating agency codes, reference data attributes, and security master fields.
• Participate in group projects and initiatives aimed at scaling CMDS operations, enhancing upstream data capture, and building out the Private Data Operations platform.

Experience and Required Skills

Ideal candidates will have:

• 1–3 years of experience in investment operations, private credit operations, data management, accounting, fund administration, or a related financial discipline.
• A bachelor's degree in accounting, finance, economics, business, or a related field (preferred).
• Familiarity with credit agreements, private loan terms, structured credit, or syndicated lending workflows (a plus).
• Experience working with investment operations platforms (e.g., Aladdin, eFront, Bloomberg, etc.) is highly beneficial but not required.
• A data-oriented profile is preferred.

Additional qualifications:

• Excellent written and verbal communication skills, with the ability to collaborate across multiple teams and geographies.
• Strong analytical and problem-solving abilities, with a detail-oriented approach to data validation and reconciliation.
• Interest in alternative investment products, including private credit, hedge funds, structured products, private equity, and other complex capital structures.
• Demonstrated leadership potential and initiative — comfortable owning processes, improving workflows, and driving outcomes in a fast-paced environment.
• Proficiency in Excel (advanced formulas, pivot tables, data manipulation).
• Familiarity with SQL is desirable, and basic coding experience (e.g. Python) is a plus, though not a requirement.

Our benefits:

To help you stay energized, engaged, and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge, and be there for the people you care about.

Our hybrid work model:

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

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Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Data Science

Compensation

• $293K – $325K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Role

We’re hiring a Data Scientist to support our Marketing Innovation pod, a cross-functional team building the internal tools and agentic systems that fundamentally change how we do marketing and serve customers.

We build product-like systems that:

• Deliver high-touch, consultative experiences to millions of SMB customers through agentic lifecycle and sales experiences

• Adapt messaging, creative, and outreach using real-time behavioral signals

• Power intelligent routing, targeting, and engagement decisions at scale, with minimal human-in-the-loop

In this role, you’ll be embedded with Product and Engineering to ensure these systems drive measurable business outcomes.

What You’ll Do

• Define success metrics for agentic marketing systems (e.g., incremental pipeline generated, conversion lift, rep hours saved), including leading indicators that enable weekly iteration.

• Design measurement and experimentation frameworks for always-on systems across lifecycle automation, creative generation, targeting, and routing — using holdouts, staged rollouts, and quasi-experimental methods when needed.

• Partner with PMs and engineers to instrument, evaluate, and monitor launches so every meaningful release has observability and a credible read on incremental value.

• Translate behavioral and model-driven signals into decisions: what to scale, where to intervene, and how to allocate human and compute attention across segments.

• Build repeatable decision loops (pre-launch criteria → post-launch read → next action) that convert analysis into shipped changes.

What We’re Looking For

• 10+ years in a quantitative role (e.g., Data Science, Decision Science), ideally at a product-led company supporting B2B growth, with exposure to SMB or scaled self-serve motions.

• Deep grounding in experimentation, causal inference, and applied statistics, with experience designing and interpreting tests in real-world, always-on environments.

• Strong technical fluency in SQL and Python, including working directly with messy, incomplete behavioral data to quantify impact.

• Proven track record of translating results into shipped decisions (product, lifecycle, targeting, routing).

• Strong business judgment and a bias toward action: able to scope ambiguous problems, define success, and move quickly from insight to strategy.

• Excellent communicator and partner to PMs/Engineers; comfortable influencing stakeholders and presenting recommendations to senior leadership.

Nice to Have

• Familiarity with large language models and AI-assisted operations platforms

• Experience working on operational automation and decision systems (routing, prioritization, optimization)

• Experience operating in early-stage or rapidly evolving environments, including building measurement and experimentation frameworks from scratch.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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