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\nPay Range Transparency
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\nFor more information regarding which range your location is in visit our page here.
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\nLocation
\nSan Francisco
\nEmployment Type
\nFull time
\nDepartment
\nPeople
\nCompensation
\nThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
\nMore details about our benefits are available to candidates during the hiring process.
\nAbout the Team
\nAt OpenAI, we are dedicated to building safe artificial general intelligence (AGI) that benefits all of humanity. Achieving this mission requires hiring extraordinary talent across research, engineering, product, policy, operations, and leadership roles. The Recruiting team sits at the centre of this effort, responsible for identifying, attracting, and delivering world-class candidates who align with OpenAI’s values and ambitions.
\nThe Candidate Experience team ensures that every interaction a candidate has with OpenAI—regardless of role, region, or level—reflects excellence, fairness, and humanity. This team owns global coordination, interview logistics, onsite experience, and the operational workflows that support all recruiting functions, from Executive and Research to Technical, GTM, and G&A.
\nAbout the Role
\nAs the Global Candidate Experience Manager, you will define, scale, and continuously elevate how candidates experience OpenAI. You will lead a large, geographically distributed team of Recruiting Coordinators and team leads, with responsibility for the systems, workflows, and service standards that enable smooth and exceptional hiring across the entire company.
\nThis role blends global people leadership, operational rigor, and strategic design. You’ll build an AI-first candidate experience model, support some of the most complex and confidential searches at OpenAI, and drive the infrastructure needed to support high-volume and research-level technical hiring. You will partner deeply with all Recruiting functions as well as Executive Operations, People Analytics, Internal Tools, and People Innovation Lab.
\nIn this role you will:
\nYou will thrive in this role
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\nLocation
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\nCompensation
\nThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
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\nThe Enablement team translates OpenAI’s product innovation into real-world customer impact by equipping customer-facing teams with the knowledge, tools, and frameworks needed to succeed in their roles.
\nAbout the role
\nOpenAI is hiring a GTM Onboarding Program Manager to own the operational backbone of onboarding for our global go-to-market organization.
\nIn 2026, OpenAI plans to onboard a large volume of customer-facing employees across sales, technical success, partnerships, and customer success. The onboarding program already exists — this role focuses on operating, scaling, and continuously improving the system that powers it.
\nYou will manage onboarding operations end-to-end: coordinating cohorts, aligning stakeholders, evolving program structure, and ensuring new hires ramp quickly and confidently. You will also help modernize onboarding through AI-first workflows, data-driven iteration, and scalable systems that reduce operational burden while improving the learning experience.
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\nBasic qualifications
\nPreferred qualifications
\nAbout OpenAI
\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives and experiences of our team members.
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