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As a key member of our team, you will own the strategy, roadmap, and growth of AI agents that power CoreWeave&#39;s internal teams and workflows. On a day-to-day basis, you will identify high-impact use cases, design and launch agents, and continuously iterate based on data and user feedback.</p>\n<p>You will define how agents are sourced, built, evaluated, and scaled,whether developed in-house or with external vendors. 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We build AI agents that act as property managers, handling the full spectrum of interactions with both prospects and current residents on behalf of our clients.</p>\n<p>Our agents don’t just assist human workflows; they own them end-to-end, operating across leasing, collections and resident communications. Zuma has ambitions to continue expanding into adjacent work activities in tangential areas of property management.</p>\n<p>This is a rare chance to shape the future of how an entire industry operates , not in theory, but in production, at scale, touching real customers and physical assets every day. 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Small wages, bitter cold, long months of complete darkness, constant danger, safe return doubtful. Honour and recognition in case of success.</p>\n<p>Fridtjof Nansen crossed the Arctic, going places no human had ever been. Together with our users, we&#39;re doing the same onchain: charting entirely new territory.</p>\n<p>Nansen is a special company. We&#39;re building the single best product for onchain investing, allowing A New Way To Trade that&#39;s agentic, onchain, and fully integrated.</p>\n<p>If you&#39;re looking for an adventure, you&#39;ve come to the right place.</p>\n<p><strong>Our mission:</strong></p>\n<p>Surface the signal and create winners.</p>\n<p><strong>What you&#39;ll do at Nansen</strong></p>\n<p>You&#39;ll build the intelligence layer that powers that mission. That means working with 500M+ labeled blockchain addresses, training models on data no one else has, and shipping AI/ML systems that help real investors make better decisions and grow their portfolios.</p>\n<ul>\n<li>Design and build AI/ML models on top of the richest onchain dataset in the world , then make them fast, scalable, and production-ready</li>\n<li>Work shoulder-to-shoulder with engineers and product to ship models that actually reach users</li>\n<li>Stay ahead of the curve in both AI/ML and blockchain , this space moves fast, and we need someone who moves faster</li>\n<li>Level up the team: mentor junior engineers, raise the bar on what good looks like</li>\n<li>Own your work end-to-end; from data pipeline to deployed feature</li>\n</ul>\n<p><strong>What we&#39;re looking for</strong></p>\n<ul>\n<li>You&#39;ve shipped AI/ML at production scale , you have the scars and the portfolio to prove it</li>\n<li>Deep fluency in frameworks around Python, Generative AI and agents</li>\n<li>Deep expertise in LLMs, agent architectures, prompt engineering, and context engineering , across OpenAI, Anthropic, and beyond</li>\n<li>You can work the full data stack: feature engineering, pipelines, model serving. Data engineering experience is a genuine edge</li>\n<li>You don&#39;t just use AI as a tool. You think with it. AI-first isn&#39;t a checkbox, it&#39;s how you work</li>\n<li>Bonus: you know onchain, you care about crypto, and you have opinions about where this is going</li>\n</ul>\n<p><strong>What we offer our crew</strong></p>\n<ul>\n<li>Competitive salary. Meaningful equity. Real ownership in what you build</li>\n<li>Fully remote with two no-meeting days a week , because deep work doesn&#39;t happen in a Google Meet</li>\n<li>Annual company retreat and team off-sites in one of our offices: Singapore, Bangkok, London, and Oslo , flights and accommodation covered</li>\n<li>Unlimited AI tokens: Claude, OpenAI, whatever helps you move fast</li>\n<li>Your own OpenClaw for work</li>\n<li>Nansen Pro account: giving you full access to the most detailed onchain data in the market</li>\n<li>A team that started as data engineers and data scientists. 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Treat copy that describes the job as more important than copy that talks about the company.  Start with an opening paragraph (no heading): what the role is, who the company is, why it matters. If the ad mentions salary, include it here. One short paragraph about the company is enough — do not reproduce lengthy &quot;About Us&quot; text.  For the role details, reuse the same section headings from the original ad (e.g. if the ad says &quot;Responsibilities&quot;, use that heading, not &quot;What you&#39;ll do&quot;). Match the tone of the original: if formal, stay formal. If casual, stay casual.  Rephrase bullet points in your own words while keeping the factual content. Combine related points where it makes sense.  Content that is not directly about the role (long company history, mission statements, investor lists, press quotes) should be paraphrased into a sentence or two at most — the job seeker needs to understand the company, not read its pitch deck.  For benefits/perks: gather them from anywhere in the ad into one section. If the ad mentions nothing about benefits, omit a benefits section entirely.  Do not invent information that is not in the original ad.  ## <strong>About the Role</strong>  We&#39;re looking for a Scaled Support Specialist who lives at the intersection of deep technical troubleshooting and exceptional human communication. You&#39;ll be the front line for developers integrating with OpenRouter&#39;s API — diagnosing complex issues across dozens of model providers, untangling new edge cases, and making sure every developer who reaches out feels like they have a partner, not a ticket number.  This is not a scripted helpdesk role. Our users are highly capable engineers building the next generation of AI applications, which means the problems they bring to us are complex, nuanced, and frequently novel. You&#39;ll encounter issues daily where there is no runbook. You&#39;ll need to figure it out, often with incomplete information, and usually before anyone else on the team has seen it either.  If you&#39;re the kind of person who reads API changelogs for fun, has strong opinions about error message quality, and gets genuine satisfaction from turning a frustrated developer into a happy one — keep reading.  ## <strong>Key Responsibilities</strong>  ### <strong>Troubleshooting &amp; Problem Solving</strong> (Core Focus)  - Diagnose and resolve complex technical issues across OpenRouter&#39;s API, spanning multiple LLM providers - Reproduce bugs in ambiguous environments — different SDKs, languages, frameworks, and auth configurations — using tools like `curl`, Postman, and small test apps - Read and interpret logs, headers, and request traces; identify whether the problem is client-side, OpenRouter-side, or an upstream provider issue vs. a user misconfiguration - Turn &quot;it doesn&#39;t work&quot; into actionable findings: exact steps to reproduce, clear hypotheses, and verified fixes or workarounds  ### <strong>Developer Communication &amp; Advocacy</strong>  - Respond to developer inquiries across support channels (email, Discord, GitHub) with clarity, empathy, and technical precision - Translate complex technical root causes into human-friendly explanations - Set expectations on timelines and next steps; provide proactive updates and close the loop - Identify patterns in support requests and advocate internally for documentation improvements, API design changes, or better messages  ### <strong>Self-Directed Research &amp; Learning</strong>  - Stay current with the rapidly evolving LLM ecosystem - Develop deep expertise in OpenRouter&#39;s routing logic, fallback behavior, rate limiting, streaming (SSE), and billing systems with minimal hand-holding  ### <strong>Bridge to Product &amp; Engineering</strong>  - Spot systemic issues underneath individual tickets and push for the fix that prevents 50 more - Identify trends in support volume to capture product feedback and inform roadmap priorities - Collaborate on improving the developer experience  ## <strong>About You</strong>  ### <strong>Required:</strong>  - 4+ years in a technical support, developer support, solutions engineering, or similar role — ideally supporting an API or developer tools product - Exceptional troubleshooting instincts - Strong API fluency - Proficiency in at least one scripting language (Python or TypeScript) - Excellent written communication - Comfort with ambiguity - Genuine passion for AI and LLMs  ### <strong>Nice-to-Haves:</strong>  - Familiarity with the OpenAI SDK / Chat Completions API format - Experience with AI/ML frameworks like LangChain, LlamaIndex, or Hugging Face - Experience with observability tools (logging, tracing, metrics) - Experience scaling support operations — e.g., implementing AI-assisted support bots, building internal support dashboards, or creating automated triage workflows - Contributions to open-source projects or developer communities - Background in or exposure to ML/AI concepts beyond just using APIs (benchmarking, evals, fine-tuning)  ## <strong>Why OpenRouter</strong>  - Work at the center of the AI infrastructure stack as enterprises define how they adopt LLMs. - High ownership and autonomy to define how developer education and community scale. - Opportunity to shape a foundational function at a fast-growing company. - Fully remote team with a culture of autonomy and trust. - Competitive compensation, including base salary and equity.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_c043b353-08f","directApply":true,"hiringOrganization":{"@type":"Organization","name":"OpenRouter","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/openrouter.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/openrouter/89ff6b47-ba08-4418-b24b-c136dbf2ef82","x-work-arrangement":"Remote","x-experience-level":"senior","x-job-type":"Full time","x-salary-range":null,"x-skills-required":["API fluency","scripting language (Python or TypeScript)","exceptional troubleshooting instincts","strong API fluency","excellent written communication"],"x-skills-preferred":["OpenAI SDK / Chat Completions API format","AI/ML frameworks like LangChain, LlamaIndex, or Hugging Face","observability tools (logging, tracing, metrics)","scaling support operations","contributions to open-source projects or developer communities"],"datePosted":"2026-03-09T09:48:23.067Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote (US)"}},"jobLocationType":"TELECOMMUTE","employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"API fluency, scripting language (Python or TypeScript), exceptional troubleshooting instincts, strong API fluency, excellent written communication, OpenAI SDK / Chat Completions API format, AI/ML frameworks like LangChain, LlamaIndex, or Hugging Face, observability tools (logging, tracing, metrics), scaling support operations, contributions to open-source projects or developer communities"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_febb2521-ab0"},"title":"Global Safety Response Operations Analyst","description":"<p><strong>Compensation\\n\\nThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.\\n\\n- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts\\n\\n- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)\\n\\n- 401(k) retirement plan with employer match\\n\\n- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)\\n\\n- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees\\n\\n- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)\\n\\n- Mental health and wellness support\\n\\n- Employer-paid basic life and disability coverage\\n\\n- Annual learning and development stipend to fuel your professional growth\\n\\n- Daily meals in our offices, and meal delivery credits as eligible\\n\\n- Relocation support for eligible employees\\n\\n- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.\\n\\n## About the Team\\n\\nAt OpenAI, our Trust, Safety &amp; Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base.\\n\\n## About the Role\\n\\nWe’re looking for experience Trust, Safety, and Risk Operations analysts who have subject matter expertise in one or more of the following areas: policy enforcement and content moderation, fraud and scam prevention, developer risk, or privacy and regulatory escalations. You’ll be on the front lines of safety escalation management, helping to triage and resolve urgent and sensitive cases. You’ll work across subject matter areas, systems, and processes to ensure operational excellence, develop process improvements and automations, and surface insights and trends.\\n\\n## In This Role, You Will:\\n\\n- Handle and resolve high-priority cases across all harm and risk areas, ensuring timely and appropriate resolution in line with policy and legal requirements.\\n\\n- Operate across multiple systems and tools to manage user reports and tickets, internal escalations, and other high priority investigations.\\n\\n- Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation.\\n\\n- Identify and implement process improvements and automation opportunities to increase efficiency, accuracy, and coverage.\\n\\n- Conduct quality reviews and provide feedback to improve consistency across global teams.\\n\\n- Analyze trends and generate insights from escalation and case data to inform policy, product, model behavior, or detection improvements.\\n\\n- Maintain exceptional accuracy, judgment, and composure under pressure when handling sensitive or time-critical situations.\\n\\n- Participate in 24/7 on-call rotation, including off-hours and weekend coverage as needed.\\n\\n## You Might Thrive in This Role If You:\\n\\n- Have 5+ years of experience in trust &amp; safety, content moderation, investigations, fraud, or developer risk operations.\\n\\n- Have experience working in incident response, law enforcement response, or escalations management.\\n\\n- Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact.\\n\\n- Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks.\\n\\n- Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes.\\n\\n- Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence.\\n\\n- Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts.\\n\\n- Thrive in ambiguous, high-autonomy environments and balance speed with diligence.\\n\\n- Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact.\\n\\n## About OpenAI\\n\\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. 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In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.</p>\n<ul>\n<li>Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts</li>\n</ul>\n<ul>\n<li>Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)</li>\n</ul>\n<ul>\n<li>401(k) retirement plan with employer match</li>\n</ul>\n<ul>\n<li>Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)</li>\n</ul>\n<ul>\n<li>Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees</li>\n</ul>\n<ul>\n<li>13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)</li>\n</ul>\n<ul>\n<li>Mental health and wellness support</li>\n</ul>\n<ul>\n<li>Employer-paid basic life and disability coverage</li>\n</ul>\n<ul>\n<li>Annual learning and development stipend to fuel your professional growth</li>\n</ul>\n<ul>\n<li>Daily meals in our offices, and meal delivery credits as eligible</li>\n</ul>\n<ul>\n<li>Relocation support for eligible employees</li>\n</ul>\n<ul>\n<li>Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.</li>\n</ul>\n<p><strong>About the Team</strong></p>\n<p>OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers&#39; product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI&#39;s customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.</p>\n<p><strong>About the Role</strong></p>\n<p>We are looking for dedicated, experienced, and passionate individuals to help solve some of the most difficult problems faced by our customers and build our post-AGI support team with us. In this role, you will interact directly with customers through support tickets and Slack messages, troubleshooting complex issues and resolving novel, often undefined technical problems while setting a positive precedent for the rest of the team. You’ll partner closely with cross-functional teams to drive initiatives that reduce bugs, improve features, and build the systems that elevate our customer experience. Your work will bring us toward industry-leading response times and service levels, while strengthening our internal customer feedback operations in an increasingly intricate space. You will help scale our support organization by improving operational processes and leveraging our own technology to build the next version of the support team in the new AI world. 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portfolio</li>\n<li>Implement new AI-functionalities in the Microsoft ecosystem, including introducing and integrating new AI-functionalities (particularly in the Microsoft environment, e.g. M365 Copilot/Copilot Studio, Azure OpenAI, Power Platform, Azure Cognitive Search/Vector Stores, PromptFlow), planning rollouts, enabling, and continuously optimising</li>\n<li>Manage AI-projects, including steering, team and service provider coordination, budget, deadline, and goal control, as well as ensuring quality, acceptance, and operation</li>\n<li>Ensure governance, data protection, and compliance, including establishing guardrails, risk assessment, and documentation in accordance with common standards (e.g. EU AI Act), including monitoring and evaluation (prompt/agent evaluation, observability)</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>A Master&#39;s degree in (business) informatics, data science, engineering, or a comparable field</li>\n<li>3-5+ years of professional 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mobility, including discounted Germany tickets, bicycle leasing, and comprehensive charging infrastructure for electric vehicles at the locations</li>\n<li>Discounts on corporate benefits, employee discounts on Porsche lifestyle products and services, such as package stations</li>\n<li>A fair and performance-oriented salary, including voluntary special payments, Christmas and holiday bonuses, and special premiums for service anniversaries</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_b1805903-b66","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Porsche Consulting 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We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI.</p>\n<p><strong>About the Role</strong></p>\n<p>We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment.</p>\n<p>As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform.</p>\n<p>The nature of this role will be low volume, high difficulty.</p>\n<p>This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li>Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team.</li>\n</ul>\n<ul>\n<li>Proactively identify and implement opportunities to scale support operations by leveraging automation and advancements in AI technologies. Contribute to shaping the future of technical support in an AI-driven era.</li>\n</ul>\n<ul>\n<li>Configure and use advanced monitoring and alerting workflows to proactively detect customer impacting issues in real time.</li>\n</ul>\n<ul>\n<li>In partnership with engineering, contribute to reliability reviews and preparedness for new features, launches, or strategic customer requirement updates. 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We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.</p>\n<p><strong>About the Role</strong></p>\n<p>The Success Engineer role is the primary post-sales point of contact for a portfolio of education institutions. You are responsible for driving account health and adoption, ensuring technical readiness, identifying high-impact academic and administrative use cases, and delivering measurable value to our education customers using OpenAI’s platform.</p>\n<p>This role blends technical leadership, program management, customer advisory, and product influence. 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We act as a trusted advisor and thought partner for our customers, ensuring developers and enterprises maximize value from our models and products. As a Solutions Engineer, you’ll help companies and organizations across industries transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.</p>\n<p><strong>About the Role</strong></p>\n<p>We are seeking an experienced pre-sales Solutions Engineer to partner with our Education sales team in supporting Higher Education institutions and K–12 organizations as they adopt and scale OpenAI’s tools and products. In this role, you will work closely with educators, administrators, IT leaders, and institutional stakeholders to apply AI in ways that enhance teaching and learning, improve operational efficiency, and responsibly address complex challenges across the education ecosystem.</p>\n<p>You will serve as a trusted technical advisor, bringing deep product knowledge and strong communication skills to demonstrate value, design thoughtful solutions, and guide responsible AI adoption aligned with institutional values, privacy requirements, and student-centered outcomes. Your work will directly support OpenAI’s broader mission to ensure AI benefits all of society, with a particular focus on expanding access, equity, and positive impact in education.</p>\n<p>_This role is based in New York City. 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We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.</p>\n<p><strong>About the role</strong></p>\n<p>We are looking for a solutions-oriented technical leader to engage with customers post-sale and ensure they realise tangible business value from their investment in OpenAI&#39;s technologies. 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We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.</p>\n<p><strong>About the role</strong></p>\n<p>We are looking for a solutions-oriented technical leader to engage with customers post-sale and ensure they realize tangible business value from their investment in OpenAI&#39;s technologies. 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In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.</p>\n<ul>\n<li>Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts</li>\n</ul>\n<ul>\n<li>Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)</li>\n</ul>\n<ul>\n<li>401(k) retirement plan with employer match</li>\n</ul>\n<ul>\n<li>Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)</li>\n</ul>\n<ul>\n<li>Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees</li>\n</ul>\n<ul>\n<li>13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)</li>\n</ul>\n<ul>\n<li>Mental health and wellness support</li>\n</ul>\n<ul>\n<li>Employer-paid basic life and disability coverage</li>\n</ul>\n<ul>\n<li>Annual learning and development stipend to fuel your professional growth</li>\n</ul>\n<ul>\n<li>Daily meals in our offices, and meal delivery credits as eligible</li>\n</ul>\n<ul>\n<li>Relocation support for eligible employees</li>\n</ul>\n<ul>\n<li>Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.</li>\n</ul>\n<p>More details about our benefits are available to candidates during the hiring process.</p>\n<p>This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.</p>\n<p><strong><strong>About the Team</strong></strong></p>\n<p>At OpenAI, our Trust, Safety &amp; Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base.</p>\n<p>We support users across ChatGPT, our API, enterprise offerings, and developer tools handling sensitive inbound cases, building detection and enforcement systems, and scaling operational processes to meet the demands of a fast-moving, high-stakes environment.</p>\n<p><strong><strong>About the Role</strong></strong></p>\n<p>We are seeking experienced, senior-level analysts who specialize in one or more of the following areas:</p>\n<ul>\n<li><strong>Content Integrity &amp; Scaled Enforcement</strong> – Detecting, reviewing, and acting on policy violations, harmful content, and emerging abuse patterns at scale.</li>\n</ul>\n<ul>\n<li><strong>Emerging Risk Operations</strong> – Identifying, triaging, and mitigating new and complex safety, policy, or integrity challenges in a rapidly evolving AI landscape.</li>\n</ul>\n<p>In this role, you will own high-sensitivity workflows, act as an incident manager for complex cases, and build scalable operational systems; including tooling, automation, and vendor processes that reinforce user safety and trust while meeting our legal, ethical, and product obligations.</p>\n<p>We use a hybrid work model of 3 days in the San Francisco office per week and offer relocation assistance to new employees.</p>\n<p>Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing.</p>\n<p><strong>In This Role, You Will:</strong></p>\n<ul>\n<li>Handle and resolve high-priority cases in your area of specialization (scaled content enforcement, fraud/scams, privacy/regulatory, or emerging risks).</li>\n</ul>\n<ul>\n<li>Perform in-depth risk evaluations and investigations using internal tools, product signals, and third-party data.</li>\n</ul>\n<ul>\n<li>Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation.</li>\n</ul>\n<ul>\n<li>Partner with cross-functional teams to design and implement world-class operational workflows, decision trees, and automation strategies.</li>\n</ul>\n<ul>\n<li>Build feedback loops from casework to inform product, engineering, and policy improvements.</li>\n</ul>\n<ul>\n<li>Develop and maintain playbooks, SOPs, macros, and knowledge resources for internal teams and vendors.</li>\n</ul>\n<ul>\n<li>Lead or contribute to cross-functional projects, from zero-to-one process builds to global operational scale-ups.</li>\n</ul>\n<ul>\n<li>Monitor operational health through case quality audits, SLA adherence, escalation accuracy, and user satisfaction metrics.</li>\n</ul>\n<ul>\n<li>Train and support vendor teams, ensuring consistent quality and alignment with OpenAI’s trust and safety standards.</li>\n</ul>\n<p><strong>You Might Thrive in This Role If You:</strong></p>\n<ul>\n<li>Have 5+ years of experience in one or more of: trust &amp; safety, fraud prevention, scam investigation, privacy/legal operations, compliance, or other risk/integrity domains ideally in a global or high-growth tech environment.</li>\n</ul>\n<ul>\n<li>Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact.</li>\n</ul>\n<ul>\n<li>Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks.</li>\n</ul>\n<ul>\n<li>Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes.</li>\n</ul>\n<ul>\n<li>Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence.</li>\n</ul>\n<ul>\n<li>Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts.</li>\n</ul>\n<ul>\n<li>Thrive in ambiguous, high-autonomy environments and balance speed with diligence.</li>\n</ul>\n<p>Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact.</p>\n<p><strong><strong>What We Offer</strong></strong></p>\n<ul>\n<li>Competitive salary and equity package</li>\n</ul>\n<ul>\n<li>Comprehensive benefits, including medical, dental, and vision insurance</li>\n</ul>\n<ul>\n<li>401(k) retirement plan with employer match</li>\n</ul>\n<ul>\n<li>Paid parental leave and medical and caregiver leave</li>\n</ul>\n<ul>\n<li>Flexible PTO and paid company holidays</li>\n</ul>\n<ul>\n<li>Mental health and wellness support</li>\n</ul>\n<ul>\n<li>Annual learning and development stipend</li>\n</ul>\n<ul>\n<li>Daily meals in our offices and meal delivery credits</li>\n</ul>\n<ul>\n<li>Relocation support for eligible employees</li>\n</ul>\n<ul>\n<li>Additional taxable fringe benefits, such as charitable donation matching and wellness stipends</li>\n</ul>\n<p><strong><strong>How to Apply</strong></strong></p>\n<p>If you are a motivated and experienced professional looking to join a dynamic team, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_0b51f695-3f8","directApply":true,"hiringOrganization":{"@type":"Organization","name":"OpenAI","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/openai.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/openai/eb54b316-26fb-498f-a68c-9990ff9c402c","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$189K – $280K","x-skills-required":["trust & safety","fraud prevention","scam investigation","privacy/legal operations","compliance","risk/integrity domains","OpenAI technology","workflow management","decision-making","operational impact","domain expertise","legal","policy","technical frameworks","analytical skills","pattern detection","risk assessment","policy/product changes","communication","clarity","empathy","precision","user-facing contexts","ambiguous environments","high-autonomy","speed","diligence","context switching","project management","prioritization"],"x-skills-preferred":["ChatGPT","API","enterprise offerings","developer tools","sensitive content","sexual","violent","disturbing","hybrid work model","relocation assistance","vendor management","quality control","alignment","OpenAI’s trust and safety standards"],"datePosted":"2026-03-06T18:34:54.778Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"trust & safety, fraud prevention, scam investigation, privacy/legal operations, compliance, risk/integrity domains, OpenAI technology, workflow management, decision-making, operational impact, domain expertise, legal, policy, technical frameworks, analytical skills, pattern detection, risk assessment, policy/product changes, communication, clarity, empathy, precision, user-facing contexts, ambiguous environments, high-autonomy, speed, diligence, context switching, project management, prioritization, ChatGPT, API, enterprise offerings, developer tools, sensitive content, sexual, violent, disturbing, hybrid work model, relocation assistance, vendor management, quality control, alignment, OpenAI’s trust and safety standards","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":189000,"maxValue":280000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_e653d92c-645"},"title":"AI Success Engineer","description":"<p><strong>AI Success Engineer</strong></p>\n<p><strong>About the Team</strong></p>\n<p>OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.</p>\n<p><strong>About the Role</strong></p>\n<p>The Success Engineer role is the primary post-sales point of contact for a set of OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s platform.</p>\n<p>This role blends technical leadership, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration and enablement, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.</p>\n<p>You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li>Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization</li>\n</ul>\n<ul>\n<li>Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio</li>\n</ul>\n<ul>\n<li>Conduct technical enablement and configuration sessions across our broad product portfolio</li>\n</ul>\n<ul>\n<li>Identify and validate use cases by embedding with customer teams to understand workflows and pain points</li>\n</ul>\n<ul>\n<li>Lead account level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning</li>\n</ul>\n<ul>\n<li>Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities</li>\n</ul>\n<ul>\n<li>Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs</li>\n</ul>\n<ul>\n<li>Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes</li>\n</ul>\n<ul>\n<li>Guide value realization and measure impact through baselines, KPI definition, and post-deployment reporting</li>\n</ul>\n<ul>\n<li>Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement</li>\n</ul>\n<ul>\n<li>Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business</li>\n</ul>\n<ul>\n<li>Serve as the technical advisor for existing customer implementations by guiding and optimizing account setup, configuration, etc.</li>\n</ul>\n<p><strong>You’ll thrive in this role if you:</strong></p>\n<ul>\n<li>8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, or deep technical enterprise adoption work</li>\n</ul>\n<ul>\n<li>Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain model behavior, limitations, technical tradeoffs, embeddings, retrieval augmentation, and approaches to fine-tuning or custom model usage</li>\n</ul>\n<ul>\n<li>Can translate technical concepts into clear business language and help customers understand the strategic impact of AI technologies</li>\n</ul>\n<ul>\n<li>Are comfortable embedding with customers to map workflows, identify requirements, and diagnose adoption challenges</li>\n</ul>\n<ul>\n<li>Have excellent project and program management instincts and can lead multi-workstream initiatives with clarity and structure</li>\n</ul>\n<ul>\n<li>Enjoy being a thought partner for C-level stakeholders while also diving deep with technical teams</li>\n</ul>\n<ul>\n<li>Operate with high ownership and can manage fast decision making, context switching, and dynamic customer needs</li>\n</ul>\n<ul>\n<li>Have a strong record of driving technical deployments with hands-on on customer work and owning impactful adoption and value for large enterprise customers with complex environments and multiple stakeholders</li>\n</ul>\n<p><strong>About OpenAI</strong></p>\n<p>OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_e653d92c-645","directApply":true,"hiringOrganization":{"@type":"Organization","name":"OpenAI","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/openai.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/openai/96c050b2-f428-4dbd-89b5-16d9cd6be678","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["technical account management","technical GenAI consulting or deployment roles","solutions architecture","technical delivery leadership","deep technical enterprise adoption work","OpenAI product capabilities","APIs","SDKs","connectors","common integration patterns","model behavior","limitations","technical tradeoffs","embeddings","retrieval augmentation","fine-tuning or custom model usage"],"x-skills-preferred":["project and program management","customer advisory","product influence","workflow transformation","sustained program and product delivery"],"datePosted":"2026-03-06T18:34:49.479Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Paris, France; London, UK"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, deep technical enterprise adoption work, OpenAI product capabilities, APIs, SDKs, connectors, common integration patterns, model behavior, limitations, technical tradeoffs, embeddings, retrieval augmentation, fine-tuning or custom model usage, project and program management, customer advisory, product influence, workflow transformation, sustained program and product delivery"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_11a44b8c-e63"},"title":"AI Deployment Manager","description":"<p><strong>AI Deployment Manager - San Francisco</strong></p>\n<p><strong>Location</strong></p>\n<p>San Francisco</p>\n<p><strong>Employment Type</strong></p>\n<p>Full time</p>\n<p><strong>Location Type</strong></p>\n<p>Hybrid</p>\n<p><strong>Department</strong></p>\n<p><strong>Compensation</strong></p>\n<ul>\n<li>$162K – $230K • Offers Equity</li>\n</ul>\n<p>The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.</p>\n<ul>\n<li>Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts</li>\n</ul>\n<ul>\n<li>Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)</li>\n</ul>\n<ul>\n<li>401(k) retirement plan with employer match</li>\n</ul>\n<ul>\n<li>Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)</li>\n</ul>\n<ul>\n<li>Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees</li>\n</ul>\n<ul>\n<li>13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)</li>\n</ul>\n<ul>\n<li>Mental health and wellness support</li>\n</ul>\n<ul>\n<li>Employer-paid basic life and disability coverage</li>\n</ul>\n<ul>\n<li>Annual learning and development stipend to fuel your professional growth</li>\n</ul>\n<ul>\n<li>Daily meals in our offices, and meal delivery credits as eligible</li>\n</ul>\n<ul>\n<li>Relocation support for eligible employees</li>\n</ul>\n<ul>\n<li>Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.</li>\n</ul>\n<p>More details about our benefits are available to candidates during the hiring process.</p>\n<p>This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.</p>\n<p><strong>About the Team</strong></p>\n<p>OpenAI’s AI Deployment Manager team partners with the world’s most ambitious organizations to help them turn cutting-edge AI capabilities into everyday impact. We specialize in technical enablement and adoption, guiding customers through how to effectively use OpenAI’s products across teams, workflows, and stages of maturity.</p>\n<p>Our work spans structured workshops, technical enablement, and adoption programs that help customers move from initial exposure to confident, scalable use. We work closely with Sales, AI Success Engineers, Solutions Engineering, and Product to ensure customers are not only enabled, but set up for long-term success as OpenAI’s platform evolves.</p>\n<p>Our customers range from fast-growing digital natives to the largest global enterprises, government agencies, and educational institutions. Every engagement is an opportunity to ensure that AI benefits the way people work, build, and innovate. This role sits at the center of that mission.</p>\n<p><strong>About the Role</strong></p>\n<p>The AI Deployment Manager role is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering technical enablement experiences that support a repeatable adoption framework– driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise, Codex, Agents, and the API. This includes helping customers understand and correctly apply the deployment harnesses, evaluation layers, and operational controls required for reliable use.</p>\n<p>This role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real-world contexts.</p>\n<p>Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate technical features into tangible outcomes.</p>\n<p>This role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li>Own the technical enablement of OpenAI products, including ChatGPT Enterprise, Codex, Agents, and API capabilities, helping define effective enablement patterns that support adoption across customer segments.</li>\n</ul>\n<ul>\n<li>Lead customer training and enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.</li>\n</ul>\n<ul>\n<li>Design and deliver high-impact training engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.</li>\n</ul>\n<ul>\n<li>Drive customer activation, sustained usage, and measurable business value through structured enablement and deployment programs designed for durable adoption at scale.</li>\n</ul>\n<ul>\n<li>Partner closely with Sales, AI Success Engineers, Solutions Engineering, and Product teams to ensure seamless handoff from pre- to post-sale and consistent customer experience.</li>\n</ul>\n<ul>\n<li>Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.</li>\n</ul>\n<ul>\n<li>Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.</li>\n</ul>\n<p><strong>You’ll thrive in this role if you:</strong></p>\n<ul>\n<li>Have 4+ years of experience in customer-facing or instructional roles, engaging C-level and senior technical audiences in complex enterprise environments.</li>\n</ul>\n<ul>\n<li>Possess a deep understanding of AI and machine learning concepts, as well as experience with OpenAI’s products or similar technologies.</li>\n</ul>\n<ul>\n<li>Are an exceptional communicator and trainer, able to distill complex technical concepts into clear, actionable guidance for diverse audiences.</li>\n</ul>\n<ul>\n<li>Are a strategic thinker, able to develop and execute plans that drive business outcomes and customer success.</li>\n</ul>\n<ul>\n<li>Are a collaborative team player, able to work effectively with cross-functional teams to achieve shared goals.</li>\n</ul>\n<ul>\n<li>Are a lifelong learner, committed to staying up-to-date with the latest developments in AI and machine learning.</li>\n</ul>\n<ul>\n<li>Are passionate about customer success and committed to delivering exceptional results.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_11a44b8c-e63","directApply":true,"hiringOrganization":{"@type":"Organization","name":"OpenAI","sameAs":"https://jobs.ashbyhq.com","logo":"https://logos.yubhub.co/openai.com.png"},"x-apply-url":"https://jobs.ashbyhq.com/openai/5d66a54f-ad89-4155-ac37-9dcd7d52db34","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$162K – $230K","x-skills-required":["AI","Machine Learning","OpenAI","ChatGPT Enterprise","Codex","Agents","API","Technical Enablement","Adoption","Customer Success","Training","Workshops","Instructional Design","Customer Advisory","Technical Fluency","Strategic Thinking","Collaboration","Lifelong Learning"],"x-skills-preferred":["Cloud Computing","Data Science","DevOps","Cybersecurity","Project Management","Agile Methodologies","Scrum","Kanban"],"datePosted":"2026-03-06T18:34:34.189Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"AI, Machine Learning, OpenAI, ChatGPT Enterprise, Codex, Agents, API, Technical Enablement, Adoption, Customer Success, Training, Workshops, Instructional Design, Customer Advisory, Technical Fluency, Strategic Thinking, Collaboration, Lifelong Learning, Cloud Computing, Data Science, DevOps, Cybersecurity, Project Management, Agile Methodologies, Scrum, Kanban","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":162000,"maxValue":230000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_99a112d8-20a"},"title":"Partner AI Deployment Engineer","description":"<p><strong>About the role</strong></p>\n<p>We are looking for a Partner AI Deployment Engineer (P-ADE) to lead technical delivery with OpenAI partners across EMEA and help scale customer deployments built on the OpenAI platform. 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We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li>Act as a primary technical delivery partner for a set of OpenAI partners across EMEA, supporting customer deployments across multiple industries and use cases.</li>\n</ul>\n<ul>\n<li>Work with partner delivery teams and customer stakeholders to translate solution designs into deployable, production-ready architectures on the OpenAI platform.</li>\n</ul>\n<ul>\n<li>Support customer time to value through hands-on prototyping, integration support, architectural guidance and troubleshooting during critical phases of delivery.</li>\n</ul>\n<ul>\n<li>Collaborate closely with SEs, FDEs, and other ADEs to ensure the right technical expertise is engaged from design through production rollout.</li>\n</ul>\n<ul>\n<li>Help partners operationalise solutions by addressing scalability, reliability, security and safety considerations required for enterprise production environments.</li>\n</ul>\n<ul>\n<li>Contribute to reusable deployment patterns, reference architectures and delivery guidance that enable repeatable execution across partner engagements.</li>\n</ul>\n<ul>\n<li>Act as a technical quality and governance point during deployments, helping ensure solutions meet OpenAI’s standards and best practices before and after go-live.</li>\n</ul>\n<ul>\n<li>Capture and synthesise feedback from real customer deployments and share insights with Applied, Research and partner teams to improve delivery playbooks and platform capabilities.</li>\n</ul>\n<p><strong>You’ll thrive in this role if you:</strong></p>\n<ul>\n<li>Have 8+ years of experience in technical consulting, solution delivery or a similar role, working with senior technical and business leaders on complex enterprise deployments.</li>\n</ul>\n<ul>\n<li>Have experience delivering large, multi-stakeholder technical projects in partnership with boutique services organisations, system integrators or similar delivery environments.</li>\n</ul>\n<ul>\n<li>Have strong hands-on experience building, integrating and operating production software using modern languages such as Python or JavaScript.</li>\n</ul>\n<ul>\n<li>Have designed, deployed and supported Generative AI and or machine learning solutions in real-world production environments.</li>\n</ul>\n<ul>\n<li>Have practical experience working with the OpenAI platform in customer-facing or delivery contexts.</li>\n</ul>\n<ul>\n<li>Are a clear communicator who can work effectively with partner engineers, internal teams and customer stakeholders.</li>\n</ul>\n<ul>\n<li>Take ownership of delivery problems end to end and are comfortable operating in ambiguous, fast-moving environments.</li>\n</ul>\n<ul>\n<li>Bring a collaborative, humble mindset and enjoy working across partners and internal teams to deliver successful customer outcomes.</li>\n</ul>\n<p><strong>About OpenAI</strong></p>\n<p>OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. 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You will partner deeply with customer teams, map workflows, lead configuration and enablement, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.</p>\n<p>You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li>Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization</li>\n</ul>\n<ul>\n<li>Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio</li>\n</ul>\n<ul>\n<li>Conduct technical enablement and configuration sessions across our broad product portfolio</li>\n</ul>\n<ul>\n<li>Identify and validate use cases by embedding with customer teams to understand workflows and pain points</li>\n</ul>\n<ul>\n<li>Lead account level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning</li>\n</ul>\n<ul>\n<li>Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities</li>\n</ul>\n<ul>\n<li>Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs</li>\n</ul>\n<ul>\n<li>Partner with Solutions Architecture, Product, Engineering and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes</li>\n</ul>\n<ul>\n<li>Guide value realization and measure impact through baselines, KPI definition, and post-deployment reporting</li>\n</ul>\n<ul>\n<li>Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement</li>\n</ul>\n<ul>\n<li>Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business</li>\n</ul>\n<ul>\n<li>Serve as the technical advisor for existing customer implementations by guiding and optimizing account setup, configuration, etc.</li>\n</ul>\n<p><strong>You’ll thrive in this role if you:</strong></p>\n<ul>\n<li>8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting or deployment roles, solutions architecture, technical delivery leadership, or deep technical enterprise adoption work</li>\n</ul>\n<ul>\n<li>Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain model behavior, limitations, technical tradeoffs, embeddings, retrieval augmentation, and approaches to fine-tuning or custom model usage</li>\n</ul>\n<ul>\n<li>Can translate technical concepts into clear business language and help customers understand the strategic impact of AI technologies</li>\n</ul>\n<ul>\n<li>Are comfortable embedding with customers to map workflows, identify requirements, and diagnose adoption challenges</li>\n</ul>\n<ul>\n<li>Have excellent project and program management instincts and can lead multi-workstream initiatives with clarity and structure</li>\n</ul>\n<ul>\n<li>Enjoy being a thought partner for C-level stakeholders while also diving deep with technical teams</li>\n</ul>\n<ul>\n<li>Operate with high ownership and can manage fast decision making, context switching, and dynamic customer needs</li>\n</ul>\n<ul>\n<li>Have a strong record of driving technical deployments with hands-on on customer work and owning impactful adoption and value for large enterprise customers with complex environments and multiple stakeholders</li>\n</ul>\n<p><strong>About OpenAI</strong></p>\n<p>OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. 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You will pair with senior customer leaders to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using ChatGPT, OpenAI API, and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Head of Technical Success, APAC.</p>\n<p>This role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li>Deeply embed with our most strategic platform customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API.</li>\n</ul>\n<ul>\n<li>Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.</li>\n</ul>\n<ul>\n<li>Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.</li>\n</ul>\n<ul>\n<li>Forge and manage relationships with our customers’ leadership and stakeholders to ensure the successful deployment and scale of their applications.</li>\n</ul>\n<ul>\n<li>Contribute to our open-source developer and enterprise resources.</li>\n</ul>\n<ul>\n<li>Scale the Solutions Architect function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.</li>\n</ul>\n<ul>\n<li>Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.</li>\n</ul>\n<p><strong>You’ll thrive in this role if you:</strong></p>\n<ul>\n<li>Have 6+ years of technical consulting (or equivalent) experience, bridging technical teams and senior business stakeholders.</li>\n</ul>\n<ul>\n<li>Are an effective and polished communicator who can translate business and technical topics to all audiences.</li>\n</ul>\n<ul>\n<li>Have led complex implementations of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.</li>\n</ul>\n<ul>\n<li>Have industry experience in programming languages like Python or Javascript.</li>\n</ul>\n<ul>\n<li>Own problems end-to-end and are willing to pick up whatever knowledge you&#39;re missing to get the job done.</li>\n</ul>\n<ul>\n<li>Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.</li>\n</ul>\n<ul>\n<li>Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.</li>\n</ul>\n<p><strong>About OpenAI</strong></p>\n<p>OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. 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We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.</p>\n<p><strong>About the role</strong></p>\n<p>We are looking for a solutions-oriented technical leader to engage with customers post-sale and ensure they realize tangible business value from their investment in OpenAI&#39;s technologies. You will work closely with senior leaders and technical teams within customer organizations to establish GenAI roadmaps, strategies, prioritize high-value use cases, and guide projects from early prototyping through enterprise-grade production deployments.</p>\n<p>You will take a holistic view of each customer’s architecture and operations, designing solutions that leverage ChatGPT, OpenAI APIs, and our broader ecosystem of tools and services. You will work cross-functionally with Sales, Solutions Engineering, Applied Research, and Product teams, and report to the Head of Solutions Architecture for your segment.</p>\n<p>This role is based in our NYC office. We use a hybrid work model (3 days/week in the office) and offer relocation assistance for new employees.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li>Serve as the primary technical subject matter expert post-sale for a portfolio of customers, embedding deeply with them to design and deploy GenAI solutions.</li>\n</ul>\n<ul>\n<li>Engage with senior business and technical stakeholders to identify, prioritize, and validate the highest-value GenAI applications in their roadmap.</li>\n</ul>\n<ul>\n<li>Accelerate customer time to value by providing architectural guidance, building hands-on prototypes, and advising on best practices for scaling solutions in production.</li>\n</ul>\n<ul>\n<li>Maintain strong relationships with leadership and technical teams to drive adoption, expansion, and successful outcomes.</li>\n</ul>\n<ul>\n<li>Contribute to open-source resources and enterprise-facing technical documentation to scale best practices across customers.</li>\n</ul>\n<ul>\n<li>Share learnings and collaborate with internal teams to inform product development and improve customer outcomes.</li>\n</ul>\n<ul>\n<li>Codify knowledge and operationalize technical success practices to help the Solutions Architecture team scale impact across industries and customer types.</li>\n</ul>\n<p><strong>You’ll thrive in this role if you:</strong></p>\n<ul>\n<li>Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.</li>\n</ul>\n<ul>\n<li>Are a strong communicator, able to explain technical and business concepts clearly to executive and practitioner audiences alike.</li>\n</ul>\n<ul>\n<li>Have experience leading complex deployments of Generative AI or traditional machine learning systems, ideally including infrastructure and network architecture considerations.</li>\n</ul>\n<ul>\n<li>Possess hands-on proficiency in languages like Python, JavaScript, or similar, and are comfortable building prototypes or proofs of concept.</li>\n</ul>\n<ul>\n<li>Take end-to-end ownership of challenges, proactively acquiring new skills or knowledge as needed to drive success.</li>\n</ul>\n<ul>\n<li>Bring a humble, collaborative mindset and an eagerness to support teammates and customers alike.</li>\n</ul>\n<ul>\n<li>Thrive in fast-paced environments, adeptly managing multiple workstreams and prioritizing for the highest customer impact.</li>\n</ul>\n<p><strong>About OpenAI</strong></p>\n<p>OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. 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We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.</p>\n<p><strong>About the Role</strong></p>\n<p>The Success Engineer role is the primary post-sales point of contact for a set of OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s platform.</p>\n<p>This role blends technical leadership, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration and enablement, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.</p>\n<p>You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible business impact.</p>\n<p>This role can be based in Delhi, Mumbai, or Bengaluru.</p>\n<p><strong>In this role, you will:</strong></p>\n<ul>\n<li>Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization</li>\n</ul>\n<ul>\n<li>Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio</li>\n</ul>\n<ul>\n<li>Conduct technical enablement and configuration sessions across our broad product portfolio</li>\n</ul>\n<ul>\n<li>Identify and validate use cases by embedding with customer teams to understand workflows and pain points</li>\n</ul>\n<ul>\n<li>Lead account-level coordination across multiple workstreams, including new product activation, change management, and customer rollout and deployment planning</li>\n</ul>\n<ul>\n<li>Build strong relationships with executive sponsors and technical stakeholders and help align business goals with OpenAI capabilities</li>\n</ul>\n<ul>\n<li>Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs</li>\n</ul>\n<ul>\n<li>Partner with Solutions Architecture, Product, Engineering, and Research by surfacing customer feedback, field patterns, and technical blockers and act as a cross-functional navigator who keeps teams aligned, informed, and moving toward customer outcomes</li>\n</ul>\n<ul>\n<li>Guide value realization and measure impact through baselines, KPI definition, and post-deployment reporting</li>\n</ul>\n<ul>\n<li>Facilitate workshops on use case design, adoption best practices, champion building, and internal enablement</li>\n</ul>\n<ul>\n<li>Help drive expansions by identifying high-leverage opportunities where OpenAI’s platform can power new workflows or lines of business</li>\n</ul>\n<ul>\n<li>Serve as the technical advisor for existing customer implementations by guiding and optimizing account setup, configuration, etc.</li>\n</ul>\n<p><strong>You’ll thrive in this role if you:</strong></p>\n<ul>\n<li>8+ years of experience in technical customer-facing roles such as technical account management, technical GenAI consulting, solutions architecture, technical delivery leadership, or deep technical enterprise SaaS adoption work</li>\n</ul>\n<ul>\n<li>Deep, hands-on knowledge of OpenAI product capabilities, APIs, SDKs, connectors, and common integration patterns and able to explain model behavior, limitations, technical tradeoffs, embeddings, retrieval augmentation, and approaches to fine-tuning or custom model usage</li>\n</ul>\n<ul>\n<li>Can translate technical concepts into clear business language and help customers understand the strategic impact of AI technologies</li>\n</ul>\n<ul>\n<li>Are comfortable embedding with customers to map workflows, identify requirements, and diagnose adoption challenges</li>\n</ul>\n<ul>\n<li>Have excellent project and program management instincts and can lead multi-workstream initiatives with clarity and structure</li>\n</ul>\n<ul>\n<li>Enjoy being a thought partner for C-level stakeholders while also diving deep with technical teams</li>\n</ul>\n<ul>\n<li>Operate with high ownership and can manage fast decision making, context switching, and dynamic customer needs</li>\n</ul>\n<ul>\n<li>Have a strong record of driving technical deployments with hands-on on customer work and owning impactful adoption and value for large enterprise customers with complex environments and multiple stakeholders</li>\n</ul>\n<p><strong>About OpenAI</strong></p>\n<p>OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. 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If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.</p>\n<ul>\n<li>Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts</li>\n</ul>\n<ul>\n<li>Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)</li>\n</ul>\n<ul>\n<li>401(k) retirement plan with employer match</li>\n</ul>\n<ul>\n<li>Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)</li>\n</ul>\n<ul>\n<li>Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees</li>\n</ul>\n<ul>\n<li>13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)</li>\n</ul>\n<ul>\n<li>Mental health and wellness support</li>\n</ul>\n<ul>\n<li>Employer-paid basic life and disability coverage</li>\n</ul>\n<ul>\n<li>Annual learning and development stipend to fuel your professional growth</li>\n</ul>\n<ul>\n<li>Daily meals in our offices, and meal delivery credits as eligible</li>\n</ul>\n<ul>\n<li>Relocation support for eligible employees</li>\n</ul>\n<ul>\n<li>Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.</li>\n</ul>\n<p>More details about our benefits are available to candidates during the hiring process.</p>\n<p><strong>About the Team</strong></p>\n<p>OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.</p>\n<p>Our customers range from fast-growing digital natives to the largest global enterprises, government agencies, and educational institutions. Every engagement is an opportunity to shape how AI changes work, productivity, and innovation. This role sits at the centre of that mission.</p>\n<p><strong>About the Role</strong></p>\n<p>The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform.</p>\n<p>This role blends technical depth, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high-impact use cases that showcase the full value of our platform.</p>\n<p>You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. 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Singapore</strong></p>\n<p><strong>About the Team</strong></p>\n<p>OpenAI’s AI Success Engineer team partners with the world’s most ambitious organisations to translate cutting-edge AI into real business value. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery.</p>\n<p><strong>About the Role</strong></p>\n<p>The Success Engineer role is the primary post-sales point of contact for a set of OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s platform.</p>\n<p>This role blends technical leadership, program management, customer advisory, and product influence. 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Our salary structure accounts for regional differences in cost of living while maintaining internal equity.</p>\n<p>For this position, the annual salary ranges by location are:</p>\n<p>Tier 2 Salary Range $164,000 – $240,000USD</p>\n<p>You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living.</p>\n<p>Bonuses and equity are included in offers above entry level. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. 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