You will build trust and relationships with leadership and collaborators across the recruitment lifecycle to help meet the talent demands of the business. This includes owning and accelerating the end-to-end talent acquisition lifecycle of sourcing, attraction, engagement, screening, hiring, and onboarding.

Key responsibilities include:

• Building a quality pipeline of candidates, reviewing resumes/CVs, screening candidates, presenting the opportunity to candidates, and coordinating throughout the interview and offer process.

• Organizing and documenting detailed strategy sessions, debriefs, and feedback sessions with candidates and hiring teams.

• Developing recruitment strategy plans and comprehensive sourcing strategies for emerging skills and tough-to-fill positions.

• Sharing talent intelligence and market insights to advise and educate our hiring teams and demonstrate our ability as talent advisors.

We are looking for a self-starter with 5+ years of recruiting experience, including at least 1+ year(s) of in-house recruiting experience within a global or hyper-growth company. You should have shown success in presenting, advising, influencing, and building rapport at all levels in an organization.

The ideal candidate will be a strategic partner to the business, excelling in managing collaboration and driving outcomes. They should have standard-level experience driving candidate sourcing using search engines, deep-web Boolean searching, technical, social networks, etc., and knowledge of applicable laws, policies, and practices related to global recruitment.

Aristocrat is a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

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Your role will involve analyzing performance data, identifying growth opportunities, and developing strategies to increase revenue. You will also be responsible for optimizing listings, advising on pricing and availability, and ensuring your partners maximize bookings and revenue.

You will work independently to launch targeted email campaigns to activate and develop your accounts. You will also organize host events to build a strong regional network and strengthen relationships with our partners.

You will work closely with our sales managers to onboard new hosts, ensuring their listings are optimized, successfully listed, and aligned with growth goals.

You will exchange best practices and knowledge with DACH and international account managers to ensure a seamless transfer of knowledge within the Holidu community.

Key responsibilities include:

• Managing a portfolio of high-performing hosts in Bavaria
• Analyzing performance data to identify growth opportunities
• Developing strategies to increase revenue
• Optimizing listings and advising on pricing and availability
• Launching targeted email campaigns to activate and develop accounts
• Organizing host events to build a strong regional network
• Working closely with sales managers to onboard new hosts

Requirements include:

• Experience as an Account Manager, Key Account Manager, or in a similar customer-facing role
• Strong communication skills and ability to remain calm and friendly in all situations
• Customer-centric, problem-solving, entrepreneurial, data-driven, and results-oriented mindset
• Enthusiasm for new technologies and the travel industry
• Proficiency in German and English

Working at Holidu means being part of a dynamic team that is passionate about making a difference in the travel industry. We offer a range of benefits, including travel discounts, fitness rebates, and other perks that will keep you energized and motivated. Join us and be part of a team that is shaping the future of travel!

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Your key responsibilities will include:

• Managing a portfolio of high-performing hosts in the West Germany and Sauerland region
• Building strong relationships with hosts through regular on-site visits (30% of your time)
• Analyzing performance data to identify growth opportunities and developing strategies to increase revenue
• Optimizing listings, advising on pricing and availability, and ensuring hosts maximize bookings and revenue
• Conducting email campaigns to activate and develop accounts
• Organizing host events to build a strong regional network and strengthen relationships with partners
• Supporting new hosts during their onboarding process, ensuring a successful start

We're looking for someone with experience as an Account Manager, Key Account Manager, or in a similar customer-facing role. You should have excellent communication skills, be able to remain calm and friendly in all situations, and think customer-centrically, problem-solve, and work data-drivenly.

As an Account Manager at Holidu, you will be part of a dynamic team that values innovation, open feedback, and continuous learning. You will have the opportunity to work with a talented team of colleagues, learn from them, and contribute to the growth of the company.

Our adventure includes:

• Impact: You will shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu, ideas become real products, data drives our decisions, and we continuously improve to learn faster.
• Learning: You will grow in a culture that lives by curiosity and open feedback. Learn from our outstanding colleagues, work across disciplines, and benefit from mentoring and training, with a focus on AI.
• Tolerable people: Join a team of smart, motivated, and international colleagues who challenge and support each other. We celebrate successes, keep our culture entertaining, ambitious, and human. Our customers are guests and hosts – people you can identify with – making our work meaningful and inspiring.
• Technology: Work in a modern tech environment. Experience the speed of a scale-up combined with the stability of a proven business model, allowing you to continuously develop, test, and optimize.
• Flexibility: Enjoy the benefits of a hybrid work model, up to 8 weeks per year from inspiring locations. Stay connected through regular events and meetups across our nearly 30 offices.

If you're interested in joining our team, apply online on our Career Page! Your first point of contact will be Sabrina from HR.

We strive for diversity in all areas of our company. We welcome applications from all genders, from all parts of the world, and with various personal backgrounds. You can submit your application without a photo and without stating your gender, date of birth, marital status, nationality, or degree of disability (if applicable).

If you require special assistance during the interview process, please contact the HR representative responsible for this position.

Let's travel together!

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We are looking for someone with 5+ years of professional experience in sales, or business development. You should have a high level of self-motivation and ability to convince our hosts both on the phone (cold calling) and face to face. A positive mindset towards new challenges and empathic personality that enables strong interpersonal relationships are essential. Solution-driven attitude and the ability to work in a responsible and organised way are also required. Near native Italian skills and fluent English skills are preferred but not mandatory.

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As a Sales Representative, you will be responsible for reaching out to vacation rental owners, executing sales strategies, and generating sales by handling all aspects of the sales cycle from prospecting to closing.

Key responsibilities include:

• Executing sales strategies to find out if Holidu is the right solution for hosts' needs
• Handling all aspects of the sales cycle from prospecting to closing
• Being rigorous in activity tracking and monitoring completion of monthly targets
• Conducting regular business trips to focus regions and gaining valuable market insights
• Supporting the onboarding process of new team members and sharing knowledge with international sales teams

To succeed in this role, you will need:

• A high level of self-motivation and ability to convince hosts both on the phone and face-to-face
• A positive mindset towards new challenges and an empathetic personality that enables strong interpersonal relationships
• A solution-driven attitude and the ability to work in a responsible and organized way

Preferred but not mandatory qualifications include experience in sales or account management, travel industry, or online business.

You will also need near-native German skills and fluent English skills, with Italian language skills being a plus.

In return, you can expect a competitive salary and a range of benefits, including travel benefits, gym discounts, and other perks.

Apply online on our career page to join our team and start your adventure with Holidu!

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You'll help define the future of content at Databricks by making it a first-class product experience and integrating content development into product development.

Key responsibilities include:

• Owning the content experience end-to-end, ensuring it's helpful, intuitive, and actionable
• Driving strategic improvements to content tooling and workflows
• Building an architecture of participation that enables context experts to contribute directly to content
• Integrating AI to transform content experiences
• Defining metrics that matter and tracking content engagement, time-to-task, support deflection, and user satisfaction

Requirements include:

• 7+ years of product management experience, with a proven track record of leading cross-functional initiatives and delivering high-impact user experiences
• Deep understanding of developer tools, data platforms, or technical products with large surface areas
• Strong systems mindset, comfortable designing scalable workflows, content architectures, and tooling integrations
• Experience with developer documentation, content platforms, or product onboarding is a plus
• Strong customer empathy and an obsession with helping users succeed
• Familiarity with AI technologies (especially LLMs) and how they can be applied to content workflows and user guidance
• Experience working with technical and non-technical contributors in a collaborative content ecosystem

Pay Range Transparency: Databricks is committed to fair and equitable compensation practices. The pay range for this role is $181,700-$249,800 USD.

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Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organisations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Partner Enablement team at Okta is responsible for equipping our Field Team and Partners with the knowledge, tools, and resources needed to succeed. We create, deliver, and manage training programs that drive understanding and adoption of Okta’s innovative identity and access management solutions. Our mission is to empower every learner to maximise the value of Okta’s platform and services.

The Service Delivery Trainer Opportunity

Reporting to the Manager, GSI Enablement, this role will develop and deliver training programs to ensure seamless deployment and adoption of Okta solutions. The Service Delivery Trainer will leverage their technical enablement and deployment experience to provide our customers and partners with best-in-class training, enabling them to deploy Okta successfully.

What You’ll Be Doing

• Delivering technical training sessions to GSI partners focused on deploying and managing Okta solutions.
• Designing, developing, and maintaining training materials, including presentations, hands-on labs, and virtual learning modules.
• Collaborating with cross-functional teams to ensure training aligns with product updates and best practices.
• Partnering with deployment teams to understand challenges and create targeted training programs to address skill gaps.
• Gathering feedback from learners to continuously improve training effectiveness and content quality.
• Managing logistics for training sessions, including scheduling, registration, and follow-up communications.

What You’ll Bring to the Role & What We’re Looking For

• 5+ years of experience in technical enablement or training, preferably with a focus on SaaS or identity solutions.
• Hands-on experience deploying Okta or similar identity management solutions.
• Proven ability to design and deliver engaging, technically complex training programs to diverse audiences.
• Excellent communication and presentation skills with a knack for making technical topics accessible.
• Strong collaboration skills and the ability to work across multiple teams and functions.
• Familiarity with instructional design principles and adult learning methodologies.

Additional Experience That We Value

• Okta certifications (e.g., Okta Certified Administrator, Okta Certified Professional).
• Experience with deployment tools and methodologies.
• Proficiency with virtual training platforms and e-learning development tools.
• Background in managing customer or partner onboarding programs.
• Experience working with global teams and scaling training programs internationally.

#LI-Hybrid

#P22580

The Okta Experience

• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

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As a Director of Product Design, you will join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems.

You will design the teams that design Duolingo, leading a talented, diverse, and inclusive team of designers and leaders that consistently delivers high-quality products.

Responsibilities:

Grow and lead a talented, diverse, and inclusive team of designers and leaders that consistently delivers high-quality products Mentor and develop the skills, talents, and careers of the designers and design managers on your team, coaching them to success and impact Collaborate closely with leaders in other functions (Product and Engineering) to ensure that product areas are both planning well and hitting their metrics Build a thriving culture where designers do high-quality work and uphold our outstanding product experience Design and scale the organization, partnering closely with Leadership and Talent Acquisition on headcount budgeting and forecasting

Requirements:

10+ years of experience in product design as a people manager at a similar or later-stage tech company, including experience managing managers Experience sourcing, interviewing, hiring, and onboarding for your team, as well as spot promising design talent Consistent track record of effectively managing people, including developing talent on your teams and recruiting a diverse team that reflects our learners Excellent written and verbal communication skills that lead to effective and concrete output Experience defining and influencing product strategy An understanding and appreciation for the accurate application of data and metrics in product design Attention to detail and a focus on excellence

Exceptional candidates will have:

A portfolio of exceptional visual design and craft, as done by their teams Organizational savviness and the ability to build relationships with leaders of all functions Worked at a company with very high design standards

This role reports to the Head of Product Design, and as a Design Director, you’ll be the instrumental creative partner in most projects at Duolingo,from our mobile apps and website to the brand voice and email newsletters, and even community events.

We post a multi-level salary range for all of our roles.

This is not inclusive of the rest of our awesome portfolio that includes equity compensation and world-class benefits. Our salary ranges are the same for all US locations. Your recruiter can share more details about the range for a specific level during the hiring process. The actual salary within the range is determined by many factors including but not limited to, skills, experience, education, and internal equity.

Salary Range: $240,000-$360,000 USD

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You will be the operational backbone of how we bring partners in, combining structured screening and admissions with a smooth, well-orchestrated activation experience. This is a detail-oriented yet strategic role for someone who thrives on building clean processes, exercising sound judgment on partner fit, and delivering a high-quality partner experience at every stage.

Key responsibilities include:

• Application screening & admissions: owning the partner application pipeline from intake to decision, ensuring timely and consistent triage of all incoming applications,
• Developing and maintaining evaluation criteria and scoring frameworks to assess partner fit, capability, and alignment with program goals,
• Conducting qualification reviews and, where needed, introductory calls to inform admission decisions,
• Maintaining clear documentation of admissions policies, eligibility criteria, and decision rationale,
• Tracking and reporting on application volumes, conversion rates, and pipeline health,
• Partner recruitment: proactively identifying and recruiting partner prospects that align with program priorities across target segments, regions, or verticals,
• Building and maintaining a healthy inbound and outbound pipeline of qualified partner applicants,
• Collaborating with internal stakeholders to align recruitment efforts with business goals and partner program strategy,
• Partner activation & onboarding: facilitating structured onboarding programs that equip newly admitted partners with the tools, knowledge, and resources they need to get started,
• Coordinating across Partner Enablement, Partner Success, and relevant internal teams to ensure seamless handoffs and a cohesive onboarding experience,
• Monitoring onboarding progress and partner engagement, identifying and resolving blockers early,
• Continuously improving onboarding workflows, materials, and timelines based on partner feedback and activation data,
• Operations & program infrastructure: designing and optimizing the systems and workflows that support a scalable admissions and activation process,
• Maintaining accurate partner records and status tracking across relevant tools and platforms,
• Defining SLAs and contributing to reporting on partner program health and operational efficiency.

To be successful in this role, you will need:

• 3–6 years of experience in partner operations, channel programs, or ecosystem management,
• Strong process orientation with the ability to build and improve workflows from the ground up,
• Experience with partner onboarding, qualification, or admissions processes,
• High attention to detail with strong organizational and project management skills,
• Clear communication skills and the ability to manage multiple stakeholders across functions,
• Familiarity with CRM and partner management tools such as Salesforce, Impartner, Crossbeam, or similar.

Annual compensation range for this role is $170,000-$215,000 USD.

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You'll be responsible for leading the team in establishing best practices throughout the full lifecycle of the customers' workloads. You will help each team member achieve success, productivity, and career growth. You will also represent Databricks as a technical leader with some of its most important customers.

This role will work in close collaboration with sales, services, product, and engineering to drive solutions and outcomes for these highly technical customers. You will utilize excellent communication skills to clearly explain and demonstrate complex solutions to both internal and external stakeholders.

A key responsibility of this role is to hire and develop a team of deeply technical Solutions Architects capable of guiding digital native customers across a wide range of data, analytical, and AI workloads.

Responsibilities:

• Hire and develop a team of deeply technical Solutions Architects capable of guiding digital native customers across a wide range of data, analytical, and AI workloads.

• Adapt the SA team's skills and engagement model to match the needs of Digital native customers.

• Consistently meet or exceed targets by making sure the SA team knows how to technically qualify workloads, identify important use cases, build proof of concepts, and establish themselves as trusted advisors throughout the customer life-cycle.

• Travel to customer sites for executive sessions, technical workshops, and building relationships.

• Establish relationships across internal organizations (engineering, product, services, sales, etc.) to ensure the success of the customers and team.

• Stay current with emerging Data and AI trends in the digital native tech sector.

What we look for:

• 7+ years of experience in the data space with a technical product (i.e. data warehousing, big data, cloud infrastructure, or machine learning).

• 5+ years of experience building and leading technical customer-facing teams: hiring, onboarding, and supporting team members in a high-growth environment.

• A history of building a territory, growing strategic accounts, and exceeding targets.

• Inspiring a team vision about the unique nature of the digital natives business.

• A history of execution by managing workloads and consumption with sales, product, and engineering counterparts.

• Experience owning executive alignment in accounts that guide strategic decisions.

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location.

Based on the factors above, Databricks anticipates utilizing the full width of the range.

The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.

For more information regarding which range your location is in visit our page here.

Local Pay Range $192,100-$264,175 USD

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As a Scaled Customer Success Manager, you'll be the customer's trusted guide,helping them adopt and embed Intercom's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably.

If you're excited by working at the intersection of AI, product adoption, and operational excellence,and you want to help define how scaled CS works in practice,this is your role.

Key Responsibilities:

• Drive broad product adoption, with special focus on Fin and AI-powered features: helping customers understand how Fin can automate support, enhance service, and deliver self-serve experiences, alongside human support.

• Design, implement, and iterate on engagement strategies and playbooks that can scale across customer segments,leveraging technology, automation, digital content, and smart touchpoints.

• Own implementation and onboarding conversations for your customers, ensuring they are being set up for success from Day 1.

• Monitor usage & health signals proactively,identifying risks, opportunities, and expansion paths; drive intervention where needed.

• Collaborate closely with Sales, Solution Engineering, Education, and Product to ensure a seamless customer journey from purchase through expansion.

• Act as the Voice of the Customer: feed insights from scaled engagements back into the product roadmap, feature improvements, messaging, and internal training.

• Help define what 'Scaled CS' means here: you'll be a builder,defining processes, tools, metrics, and models for what high volume, high value looks like.

What You'll Need:

• 2–4+ years in a customer-facing role in SaaS / technology / product success or similar, with a track record of managing many customers or high-volume engagement.

• Strong interest in / experience with AI & automation support tools; ability to explain AI/Fin features and use cases to customers, and help them build workflows around them.

• Comfortable discussing technical topics such as APIs, integrations, and workflows,not an expert, but confident engaging with customers on technical questions and guiding them to resources.

• Excellent communication skills: can break down complex product and technical topics clearly for different audiences (executives, operations, support leaders).

• Data-driven mindset: able to monitor usage metrics, define success metrics, analyse what is / isn’t working, and adapt strategy based on results.

• Self-starter, entrepreneurial, comfortable in ambiguity; able to build processes from scratch and consistently improve them.

• Strong relationship builder: you can maintain trust even with many customers, manage expectations, and partner with internal stakeholders.

Bonus Skills & Attributes:

• Interest in consumption or usage-based SaaS models.

• Exposure to Generative AI, chatbots, virtual agents, or AI-assisted support tools.

• Experience in operations, scaling CS / onboarding / customer education / digital engagement programs.

Benefits:

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and meaningful equity

• Comprehensive medical, dental, and vision coverage

• Regular compensation reviews - great work is rewarded!

• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.

• Flexible paid time off policy

• Paid Parental Leave Program

• 401k plan & match

• In-office bicycle storage

• Fun events for Intercomrades, friends, and family!

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The rotation includes:

• Sourcing: Learn how we identify vendors, conduct RFPs (Request for Proposals), and negotiate the best value for the business.

• Contracts: Work with the Contracts team to oversee the entire Contract Lifecycle Management (CLM) process, including intake, contract review and negotiation, signatures, and archiving.

• Procurement Operations: Support the end-to-end Procure-to-Pay process, including requisition and PO creation, supplier onboarding, and invoice coordination. Learn how procurement policies and approval workflows are applied in systems like Zip, Coupa, and Oracle.

• Digital Transformation: Gain hands-on experience in Digital Transformation by mastering how to bridge the gap between business strategy and AI development. This role teaches you to identify automation opportunities through real-world stakeholder interviews, translate those needs into technical requirements for IT teams, and manage a project lifecycle from start to finish.

As part of our company-wide AI initiative, you will be tasked with identifying an efficiency bottleneck within the procurement lifecycle. Using tools like Gemini or OpenCode, you will design and propose (or build!) an automated solution.

Key responsibilities include:

• Understanding how our workflows work today and developing insights to optimise

• Using AI to automate everything possible in workflows

• Working in our current spend analysis tool and supporting optimising spend analytics and dashboarding

• Supporting category managers in research and market intelligence for active sourcing events

• Assisting in data cleansing and management within our Procurement systems

• Collaborating with cross-functional stakeholders (Finance, IT, Legal)

Final Capstone: Deliver a professional presentation to executive leadership on your rotation findings and your AI project's impact.

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You will provide end-to-end HRBP support across our growing and evolving Gen AI business unit, including directly driving org health initiatives, influencing org structure to effectively scale the team, and developing and implementing creative solutions as the team navigates new markets.

Establish yourself as a trusted advisor and a knowledgeable, reliable, and empathetic partner for our employees and leaders across the Enterprise team.

Coach and advise leaders on best people practices and uplevel manager skill sets.

Lead project management for all people programs for the Enterprise organization, including org planning, onboarding, performance cycles, engagement surveys, and career development efforts.

Drive organization and order for people data and use it to provide insights and recommendations to leaders.

Work in a hybrid work environment (3 days/week) at our San Francisco Headquarters or New York office.

Ideal candidates will have 5+ years of experience working in HR with progression and growth in scope, with 3+ years of experience in an HR Business Partner role at a fast-paced, high-growth company.

Demonstrated experience engaging with executive-level leadership on org-wide initiatives, and ability to partner and build relationships with senior leadership.

Strong ability to relate to, empathize with, and quickly build trust with people from diverse backgrounds.

Proven ability to thrive in a fast-paced, iterative environment and embrace changes in focus and direction as needed.

A passion for building scalable processes in a creative, thoughtful, and organized way.

Experience supporting a global workforce across various job functions.

Nice to haves: Strong knowledge of Google Sheets/Excel and demonstrated ability to influence decisions with data.

Experience in Consulting or in an Operations and Strategy role at a fast-paced company.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.

Scale employees in eligible roles are also granted equity-based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant.

You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

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A typical day in this role will involve working closely with leads to assign daily work, monitoring queues in Upwork and host/guest support cases. You will also be responsible for leading the onboarding of new properties into the Luxe category, ensuring they align with brand, design, and experience criteria. This includes conducting interviews with home consultants, completing their onboarding process, and unblocking onboarding-related challenges by collaborating with market managers and other cross-functional teams.

Your expertise will be essential in assessing walkthrough reports to determine whether a property should pass or fail Luxe criteria, providing detailed reasoning and recommendations. You will also perform visual vetting of potential Luxe listings, assessing design aesthetics, property quality, and overall luxury appeal. Additionally, you will partner with stakeholders to improve vetting frameworks, visual standards, and design benchmarks.

As a subject matter expert on Luxe design and brand positioning, you will ensure consistency across all listings. You will provide feedback and recommendations to refine property evaluation guidelines and Luxe onboarding processes. You will also mentor and coach Luxe specialists on visual assessment and luxury experience standards.

To be successful in this role, you will require a bachelor's degree or equivalent, with 6-8 years of experience in a customer experience, operations, hospitality, or design-led environment. You will also need a background in design, hospitality, architecture, or luxury segment, and proven ability to evaluate properties for luxury standards, including visual and experiential vetting.

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This role owns large, ambiguous problem spaces directly tied to company metrics and translates them into a clear six-month technical roadmap, leading delivery for 15–20 engineers across team boundaries. You will collaborate on ideas that shape area-level decisions, communicate effectively at all levels, and continuously integrate evolving business context into product and platform direction.

You will set and model high standards for engineering and operational excellence,driving reliability, scalability, execution rigor, and long-term maintainability across foundational systems,while remaining deeply hands-on through daily coding, design authorship, critical reviews, and architectural leadership.

The role influences Core Engineering roadmaps, establishes technical direction, and brings strong instincts for high-quality consumer-facing experiences. You will mentor senior talent, raising the technical bar through coaching and example, and extend your impact through org-level technical leadership.

Over time, this leader grows from a cross-team technical driver into an org-level technical strategist, optimizing for the company as a whole rather than a single scope.

This team will own project Optimize Activation and Engagement Flows for Team Users. Lead a multi-year plan to modernize onboarding and activation, clean up core Dropbox surfaces, and build intelligent, adaptive systems that boost team activation, invites, and long-term engagement across platforms.

Opportunity for large impact on the business helping Teams users activate on the right features to drive down churn.

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At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.

With teams in Denver, San Francisco, and New York, we support more than 400,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) , because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

Gusto is scaling our AI-powered risk function to support a complex, multi-entity business operating in highly regulated environments. As the Enterprise Risk Management Lead, you will own and operate Gusto's Enterprise Risk and Third Party Risk Management programs , built AI-first, designed to scale, and built to enable the business to move fast without breaking things.

This is a People Empowerer (manager) role. You balance hands-on program leadership with managing and developing a team of compliance professionals. You navigate the tension between "doing the work" and "leading the work" , contributing directly to complex, high-impact programs while ensuring your team delivers with excellence.

You are a change agent who influences how automated risk management gets done at Gusto, models AI-enabled ways of working, and helps others grow their own capabilities in the process.

You will champion the adoption of AI, machine learning, and process automation across risk monitoring, control testing, incident management, and reporting , and you will partner with Product, Data Science, and Engineering to make it explainable, adopted, compliant, and scalable.

Here’s what you’ll do day-to-day:

You manage initiatives that are complex in both scope and impact, influencing the strategic direction of Gusto's compliance risk management framework.

You apply a deep understanding of the regulatory landscape and how it intersects with Gusto's business model to proactively design and lead cross-functional risk programs.

You translate complex risk topics into clear, actionable guidance that senior leaders can immediately understand and operationalize.

You lead cross-functional working groups, align divergent perspectives, and drive cohesive progress toward shared goals , with minimal oversight.

As a PE, you balance individual risk and compliance contribution with team leadership.

You manage operations, professional development, resource allocation, and performance , while staying close enough to the work to be a credible, hands-on partner to your team and stakeholders.

You model responsible AI use, and act as a source of knowledge and mentorship , supporting your team's AI journey and helping others apply it responsibly and effectively.

AI-Enabled Risk Operations, Innovation & Transformation

This is how you and your team operate , not a side project.

• Champion the adoption of AI, machine learning, process automation, and advanced analytics to improve risk monitoring, control testing, and reporting across ERM, TPRM, and broader compliance functions

• Lead the integration of AI and automation into every phase of the risk lifecycle: vendor assessments, document ingestion and analysis, continuous monitoring and alerting, risk scoring, prioritization, and trend analysis

• Build intelligent risk monitoring and evaluation systems , including auto-tagging for risk issues, audit requests, and regulatory changes , that improve real-time visibility and eliminate manual effort across the enterprise risk portfolio

• Drive the digitalization of risk tools including RCSAs, KRIs, incident reporting, and audit tracking , transforming periodic, reactive processes into continuous intelligence systems with live leading and lagging indicators that enable real-time decision-making

• Partner with Product, Data Science, and Engineering to define requirements for AI-driven workflows, decisioning engines, and dashboards , ensuring explainability, auditability, and regulatory defensibility of all AI-enabled risk decisions

• Design and build intelligent dashboards and reporting tools that deliver real-time risk visibility and decision-quality insights to senior leadership and cross-functional stakeholders

• Design AI workflows with appropriate validation loops, human-in-the-loop checkpoints, and guardrails , ensuring outputs are reliable, governable, and meet regulatory standards before being used to frame risks, recommendations, or decisions

• Stay current on AI advancements and emerging technologies and proactively integrate new capabilities into team operations to increase velocity and scale

• Model responsible AI use , supporting ICs in their AI journeys and fostering a culture of intentional experimentation, accountability, and continuous improvement

Enterprise Risk Management

• Design, implement, and continuously improve Gusto's ERM framework, ensuring alignment with best practices and Gusto's stage of growth and strategic priorities across all entities

• Define and maintain Gusto's enterprise risk taxonomy, risk appetite statement, and key risk indicators spanning operational, regulatory, technology, financial, and reputational risk domains

• Lead Gusto's Enterprise Risk Management process , driving integration of risk practices across business functions, promoting a proactive risk culture, and ensuring incident management, root cause analysis, and lessons learned are systematically captured in an automated, AI forward way.

• Apply AI-assisted insights to enterprise risk datasets to surface systemic patterns, validate assumptions, prioritize risks, and deliver proactive, data-driven advisory to senior leadership

• Monitor the regulatory landscape (OCC, FDIC, CFPB, SEC, FINRA, GDPR, NIST, ISO, SOC) and leverage AI to proactively incorporate changes before they become compliance gaps

• Act as a key advisor to senior compliance leadership , translating complex risk findings into clear, actionable recommendations with minimal oversight

Third Party Risk Management (TPRM)

• Design, implement, and independently manage a high-impact, AI-first TPRM program with clear milestones, progress tracking, and measurable outcomes across all Gusto entities

• Manage the full third-party risk lifecycle , onboarding and risk profiling, periodic assessments, issue management, corrective action tracking, and offboarding , across suppliers, product partners, contractors, service providers, and cloud service providers , and do so in an AI and automated way.

• Maintain a centralized, authoritative vendor risk inventory and risk register, ensuring real-time visibility into Gusto's third-party risk posture

• Conduct periodic AI-driven audits and reviews of third-party compliance with contractual obligations and regulatory standards, identifying patterns that inform continuous program improvement

• Serve as the central orchestrator across Compliance, Security, Legal, Procurement, IT, and GRC for proactive and reactive third-party incident management

• Own Gusto's TPRM policy and maintain comprehensive documentation , risk assessments, audit findings, corrective actions , ensuring full accountability and traceability

People Leadership & Team Development

• Balance individual compliance contribution with team leadership , managing operations, professional development, resource allocation, and performance while staying close to the work

• Coach and develop ICs toward next

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We're looking for a Senior Product Manager to join the team driving Databricks Free Edition. You'll collaborate closely with a cross-functional team of product managers, engineers, and designers to create experiences that make learning data and AI engaging, accessible, and impactful.

The Impact You Will Have

• Help shape and advance the vision, strategy, and roadmap for Databricks Free Edition, contributing to experiences that make learning data and AI engaging and accessible.
• Collaborate with design, engineering, and education teams to deliver intuitive, hands-on learning journeys within Databricks.
• Work with academic and learning program partners to support data and AI education through Databricks.
• Coordinate with other product teams to ensure new features are thoughtfully introduced into Free Edition with the right user experience and guardrails.
• Engage directly with learners and users to understand their goals, identify friction points, and translate insights into impactful product improvements.
• Define and track success metrics that measure learning engagement and user outcomes.

What We Look For

• 5+ years of product management experience, preferably in data, AI, or developer-focused platforms.
• Strong customer empathy and passion for creating learning and onboarding experiences that empower users.
• Proven ability to drive cross-functional collaboration across engineering, design, and go-to-market teams.
• Excellent communication and storytelling skills, able to articulate vision, motivate teams, and simplify complex concepts.
• Technical proficiency to collaborate effectively with engineering on data and platform capabilities.

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

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Your key responsibilities will include:

• Proactively managing high-priority, senior, and executive interview scheduling
• Fostering exceptional candidate experiences through direct candidate communication and driving projects and process improvements focused on candidate experience
• Providing support, training, and management of our vendor scheduling coordination team
• Supporting our Onboarding program by leading in-person events for new hires in our Mountain and London offices
• Championing our end-to-end TA workflows and processes, providing guidance and support to Recruiters where needed

To succeed in this role, you will need to possess proven administrative skills, particularly in managing complex scheduling and handling large datasets. You should also be energized by a dynamic workplace, juggling multiple tasks with ease while maintaining high-quality outcomes.

As a proactive problem solver who communicates effectively, you will welcome opportunities to implement innovative solutions. You will enjoy being part of a team and be able to build strong relationships with others, putting people at ease and creating understanding, including candidates.

You will demonstrate a keen eye for detail, ensuring accuracy and efficiency in all your work. A growth mindset and a willingness to develop new skills will also be essential in this role.

If you are a motivated and organized individual who is passionate about delivering exceptional candidate experiences, we encourage you to apply for this exciting opportunity.

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You will set and model high standards for engineering and operational excellence, driving reliability, scalability, execution rigor, and long-term maintainability across foundational systems. You will remain deeply hands-on through daily coding, design authorship, critical reviews, and architectural leadership. You will influence Core Engineering roadmaps, establish technical direction, and bring strong instincts for high-quality consumer-facing experiences.

You will mentor senior talent, raising the technical bar through coaching and example, and extend your impact through org-level technical leadership. Over time, you will grow from a cross-team technical driver into an org-level technical strategist, optimizing for the company as a whole rather than a single scope.

This team will own project Optimize Activation and Engagement Flows for Team Users. You will lead a multi-year plan to modernize onboarding and activation, clean up core Dropbox surfaces, and build intelligent, adaptive systems that boost team activation, invites, and long-term engagement across platforms. Opportunity for large impact on the business helping Teams users activate on the right features to drive down churn.

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LayerZero is looking for an experienced customer-facing professional to manage and grow our relationships with a variety of customers. The right candidate is a natural at building strong partnerships and has demonstrated success owning and growing customer relationships (cross-selling/up-selling, increasing product utilization, senior stakeholder management).

In this role, you will focus on managing a portfolio of LayerZero customer accounts, primarily chains and mid-level accounts.

What You'll Do

Account Strategy:

Develop tailored strategies for each account to drive growth, adoption, and usage of LayerZero's products.

Onboarding and Education:

Lead the onboarding process for users, providing guidance on navigating the LayerZero offerings.

Develop and deliver educational resources, workshops, and materials tailored to the intricacies of our protocol and the broader industry.

User Engagement and Relationship Building:

Proactively engage with users to understand their goals, challenges, and objectives in the context of interoperability infrastructure.

Build and nurture relationships with key stakeholders in the industry, becoming a trusted advisor to our users.

Product Adoption:

Collaborate with our users to identify opportunities for increased adoption of LayerZero offerings.

Facilitate training sessions and provide hands-on support to empower users in navigating and utilizing LayerZero.

Health Monitoring:

Monitor and analyze user engagement metrics specific to assess account health.

Proactively identify and address potential challenges unique to the interoperability landscape, collaborating with the product team for solutions.

Issue Resolution and Advocacy:

Serve as the primary point of contact for users, addressing inquiries, issues, and concerns related to implementation of LayerZero offerings.

Advocate for user needs within the organization and collaborate with the development team to enhance the user experience.

Community Engagement:

Actively participate in Web3 and blockchain communities to stay informed about industry trends, emerging technologies, and user sentiments.

Represent the company in community forums and events, fostering a sense of belonging and connection.

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This role requires you to lead with vision, driving strategic initiatives that blend design excellence with customer empathy and innovation.

Key responsibilities include defining high-level opportunities with the Design Director, taking ownership of strategic design-led projects, and collaborating with the Design, Product, and Engineering Directors to align strategic design initiatives with company goals.

Requirements include 8-10+ years in a senior Individual Contributor role, a portfolio showcasing significant contributions to shipping customer experiences, and demonstrated ability to work cross-functionally with various stakeholder groups.

Preferred qualifications include proven ability to lead design efforts in remote or distributed team environments, background working with AI-powered tools or interfaces, and experience scaling onboarding, freemium, or pricing flows in self-serve SaaS environments.

In close partnership with the design director, you will help shape and execute the broader design strategy, influencing product strategy across the team and ensuring alignment with business goals.

You will work with the broader design organization to ensure that all designs are executed to the highest standards of craftsmanship and usability, focusing on simplifying complex workflows that simplify user experiences for multiple customers.

Compensation: $178,500-$241,500 CAD per year.

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Key responsibilities include:

• Facilitating onboarding deployment for new customers and products purchased
• Hosting end-user and admin training sessions for customers to educate them on Dialpad products and assist with change management
• Providing detailed walkthroughs and training new customers with implementation and portal setup
• Delivering quality onboarding in a timely manner by analyzing needs, collaborating with others, and resolving customer issues through discovery and replication
• Driving customers to implement best practices
• Clearly communicating product configuration setup requirements and expectations with customers
• Acting as the customer's escalation point for any onboarding-related issues
• Working on ad-hoc tasks as necessary

To succeed in this role, you will bring:

• At least 2-3 years of working experience in Customer Onboarding, Software Implementation, and Account Management
• At least 1 year of experience configuring, updating, and supporting VOIP solutions
• Preferably with experience in chat, handling multiple windows
• Excellent English communication skills
• Strong customer service orientation
• Ability to work independently with minimal management guidelines
• Organized, detail-oriented, and self-motivated
• Able to work US core hours while 100% on-camera in a dedicated, technically enabled remote workspace that supports team meetings, client interactions, and collaborative sessions
• Experience with telecommunication or SaaS providers required
• Excellent internet connectivity required

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This role will lead product management across systems that serve our employees, candidates, HR and People Operations, Talent Acquisition, and Legal teams. You will be the connective tissue between People, Legal, IT, Security, and Finance , designing and shipping platforms, workflows, and automations that are delightful, compliant, and highly efficient.

Deliver a unified “hire-to-retire and contract lifecycle” experience that reduces friction and manual work for employees, candidates, managers, HR and People Ops, Talent Acquisition, and Legal stakeholders.

Define and own the product vision and strategy for our People Tech and Legal systems ecosystem, spanning HRIS, ATS, performance and engagement tools, learning platforms, compensation, employee relations tooling, and CLM and Legal platforms.

Lead end-to-end product delivery for People Tech and Legal systems, including discovery, requirements, prioritization, launch, adoption, and continuous improvement, with a strong focus on measurable business outcomes.

Use automation, integrations, and GenAI-driven workflows to transform processes such as recruiting, onboarding, internal mobility, performance cycles, policy and document management, and contract review, approvals, and renewals.

Establish and own clear product metrics (for example SLA adherence, time-to-hire, time-to-onboard, cycle time for contract workflows, data quality, and control health) and run the roadmap to move those metrics in meaningful ways.

Partner with Legal, Compliance, Security, and Finance to embed pragmatic controls into systems and workflows, ensuring People and Legal platforms support SOX, SOC 2, privacy, and regulatory requirements while still enabling high-velocity operations.

Act as the principal product partner for People and Legal leadership, influencing how we scale our operating models, controls, and user experience as the company grows, and setting standards other product areas rely on.

We are looking for a strategic thinker, structured problem solver, fast mover, thoughtful risk taker, and deeply customer-obsessed product leader who can operate at both architecture and execution levels.

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As a Healthcare Recruiter, you will manage a high-volume hiring pipeline, helping non-medical caregiver candidates navigate from application through onboarding completion. This role is critical in building rapport with candidates, providing proactive and reactive support, and ensuring all required documentation is accurate and compliant for state and national regulations.

Responsibilities:

• Provide proactive and reactive support to candidates, addressing barriers, answering questions, and guiding candidates through critical hiring milestones to increase conversion.

• Monitor and manage candidate progression through various systems, proactively intervening where necessary to ensure priority candidates move efficiently through the funnel.

• Review submitted documents and conduct all state-regulated compliance checks for each qualified candidate, ensuring documentation meets audit standards for state and national requirements.

• Proactively re-engage candidates, seek referrals, and utilize strategies to increase hiring in high-need markets.

• Provides central operational support by co-managing voicemails, tickets, and emails from Care Pros needing assistance throughout the hiring process, ensuring timely and accurate resolution of inquiries.

• Actively participate in ongoing pilots and experiments designed to improve hiring outcomes, including testing new assessment methods, referral strategies, or workflow changes.

Qualifications & Competencies:

• High School Diploma or GED.

• 2+ years of experience in a recruiting, hiring, onboarding, or customer support role managing a high volume of candidates or clients.

• Strong experience building rapport and providing exceptional customer service through phone, text, email, and virtual interactions.

• Excellent verbal communication skills; able to convey complex hiring and compliance information clearly to candidates, both one-on-one and in group settings.

• Strong organizational skills to manage multiple candidates at various stages, tracking their progress and providing timely follow-up to meet hiring goals.

• Excellent attention to detail to review candidate documentation for compliance and accuracy, ensuring readiness for state and national audits.

• Strong problem-solving skills; able to identify and resolve candidate barriers, escalate when necessary, and keep hiring timelines on track.

• Demonstrated ability to manage competing priorities and workload independently, with proactive escalation when additional support is needed.

• Adaptable to change and comfortable working in a fast-paced, evolving environment; willing contributor to continuous improvement efforts and pilot projects.

• Strong technical aptitude; able to learn and navigate applicant tracking systems, CRM tools, and other hiring automation platforms efficiently.

Preferred: Experience in home care, caregiving, or regulated industries requiring compliance documentation.

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Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel's AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence.

As a Solutions Engineer at Mixpanel, you will help scale our potential by working with both our Sales and Partnerships teams. You will be collaborating with Account Executives as a trusted advisor to customers, working to tie Mixpanel's solutions to their business needs.

Responsibilities:

Partner with Account Executives to drive revenue growth by serving as the key technical contact for the customer

Utilize your Mixpanel knowledge and technical and consultative skills to impart best practices throughout proof of concept projects.

Partner with post-sales teams to ensure the articulated pre-sales value proposition translates into tangible post-sales value.

Develop relationships and uncover the needs of key technical stakeholders within your assigned book of business.

Set partners up for success on projects with mutual customers

Work with Partnership Managers and Partner Success to develop an intimate understanding of the businesses and strategic objectives of each partner & then align our Partner Programs to support those objectives through effective delivery of Partner onboarding and training curriculum

Continuously evaluate existing Partners' competencies/needs along with customer needs in order to surface areas for improvement or new opportunities for partners

Effectively present resources for partners for repeatable services at scale: updates on positioning, differentiating our offering, best practices in demo'ing, measuring analytics ROI, and creating a services economy around Mixpanel

We're Looking For Someone Who Has:

3 to 5 years of experience in a client-facing professional services or sales engineering, or pre-sales role in a SAAS company

Adept at managing complex projects with assorted stakeholders, working across teams and departments

Understands analytics best practices and use cases across industries/verticals and can translate these strategies into tailored Partner onboarding & training

Desire and energy from making others successful - a 'teach someone how to fish' mentality

Has a passion for data and analytics, with the ability to apply creativity and curiosity to the problem-solving process.

Bonus points for depth in user analytics/product analytics -- you will become a Mixpanel expert!

Experience analyzing data to drive continuous improvement and prove the efficacy of programs

Have experience working with customers and ecosystem partners in the APAC region

Bonus Points For:

Experience using Mixpanel

Benefits and Perks

Comprehensive Medical, Vision, and Dental Care

Mental Wellness Benefit

Generous Vacation Policy & Additional Company Holidays

Enhanced Parental Leave

Volunteer Time Off

Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Culture Values

Make Bold Bets: We choose courageous action over comfortable progress.

Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.

One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.

Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.

Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.

Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital.

Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics.

Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service.

Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity.

At Mixpanel, we are focused on things that really matter,our people, our customers, our partners,out of a recognition that those relationships are the most valuable assets we have.

We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply.

We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records.

We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

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You'll partner closely with Sales Leadership, RevOps, Product Marketing, and the Strategic & Enterprise Sales Enablement Manager to deliver enablement that improves day-to-day execution across the enterprise sales cycle. This is a highly hands-on, individual contributor role where success is measured by faster ramp times, stronger deal execution and improved revenue outcomes.

Responsibilities:

• Sales Onboarding & Ramp Acceleration: Partner with the Head of Onboarding and Sales Enablement leadership to execute and continuously improve onboarding programs for new Enterprise AEs. Provide structured support to new hires during ramp, including targeted training, deal support and coaching focused on first meetings, pipeline creation and early wins

• Sales Process & Methodology Enablement: Reinforce Cresta's enterprise sales process and methodologies across the full sales cycle, from discovery through close. Help enterprise reps consistently apply best practices in discovery, executive alignment, competitive positioning and deal progression

• Coaching & Performance Programs: Deliver ongoing enablement through live trainings, small-group sessions, role plays and certifications aligned to enterprise team needs. Provide direct coaching to reps 1-1 and via Gong, with a strong focus on ramping AEs

• Direct Deal Involvement: Actively support enterprise deals for newer and ramping reps through deal strategy sessions, meeting preparation and ride-alongs. Partner with frontline sales leaders to reinforce coaching themes and improve deal quality

• Content & Messaging Alignment: Collaborate with Product Marketing to ensure enterprise sellers are equipped with clear, effective messaging, talk tracks, objection handling and competitive positioning. Help ensure enablement content is practical, easy to use and aligned to real enterprise sales scenarios

• Enablement Measurement & Optimization: Analyze performance data (ramp time, quota attainment, win rates, pipeline progression) to identify areas of opportunity. Use insights to refine training, coaching and enablement programs tied to clear revenue outcomes

• Field Readiness: Support sales readiness efforts for product launches, pricing changes, and updates impacting the enterprise segment. Ensure enterprise sellers are confident and prepared to execute in customer-facing conversations

Qualifications We Value:

• 3+ years in Sales, Sales Enablement, Sales Management, or a related role in a fast-paced B2B SaaS environment. Direct SaaS or AI sales experience preferred

• Strong understanding of enterprise sales motion and the needs of quota-carrying AEs

• Proven ability to collaborate across multiple departments

• Deep empathy for sellers, with a passion for helping them succeed

• Exceptional communication and facilitation skills, both written and verbal

• Experience with modern enablement tools and platforms

• Familiarity with sales methodologies such as MEDDICC, Challenger, or Command of the Message

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family

• Flexible PTO to take the time you need, when you need it

• Paid parental leave for all new parents welcoming a new child

• Retirement savings plan to help you plan for the future

• Remote work setup budget to help you create a productive home office

• Monthly wellness and communication stipend to keep you connected and balanced

• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta:

Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Base Salary Range: $150,000 – $170,000 + Offers Equity

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You'll be hands-on, collaborating with engineers and researchers to resolve issues that impact high-profile, mission-critical applications and cutting-edge AI training workloads. Your contributions will be pivotal in ensuring seamless performance, reliability, and success for our customers, positioning you at the very core of transformative technologies reshaping industries worldwide at a company that is truly one of a kind.

In this role, you will:

• Guide and mentor team members in developing their technical skills and troubleshooting capabilities across all disciplines supported by CoreWeave.
• Provide real-time feedback and coaching, reviewing tickets to identify opportunities for improvement and ensure quality assurance (QA).
• Develop and deliver training sessions to improve the team's proficiency and efficiency in resolving customer issues.
• Use technical expertise to investigate, debug, and resolve customer-impacting issues with the curiosity required to uncover and understand root causes.
• Maintain high customer satisfaction through swift, accurate, and empathetic high-touch support communications, as well as established best practices.
• Help design and implement troubleshooting best practices to ensure fast, accurate client resolutions.
• Contribute to refining processes, workflows, and playbooks for handling complex customer challenges.
• Serve as a technical escalation point for high-priority escalations or complex cases, modeling effective problem-solving approaches.
• Lead the creation of knowledge-sharing resources, including documentation, tutorials, and how-to guides.
• Enhance the support team's knowledge of CoreWeave's products and services through continuous learning initiatives.

Who You Are:

• Have a Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, Mathematics, Physics, or a related field, OR equivalent experience in a technical position
• At least 5+ years of experience in cloud support, systems administration, or related technical support-focused roles
• Proven hands-on work experience with Kubernetes
• Experience with networking, load balancing, storage volumes, observability, node management, High-Performance Computing (HPC), and Linux system administration
• Proven ability to mentor team members, foster technical growth, and improve team-wide capabilities through guidance and feedback
• Experience with observability tools such as Grafana
• Strong troubleshooting skills, with experience resolving complex customer issues and driving quality assurance through ticket reviews or similar processes
• Demonstrated success collaborating with cross-functional teams to refine workflows, implement best practices, and advocate for necessary tools or process changes
• Excellent written and verbal communication skills, with a track record of simplifying complex concepts for diverse audiences
• Strong technical presentation skills, with experience delivering precise, engaging, and informative presentations to technical and non-technical audiences, effectively showcasing complex concepts and solutions

Preferred:

• CKA Certified
• Demonstrated experience with training, coaching, and creating onboarding materials.
• Operates in a fast-paced, global, 24/7 support team environment
• Ability to collaborate across different time zones
• On-site office environment, hybrid, or remote options depending on location
• Flexible to travel up to 10% (~25 days/year)

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too.

Come join us!

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This person will partner closely with Sales Enablement, Revenue Operations, Sales Leadership, Product Marketing, and People teams to ensure new hires are ramped quickly, consistently, and confidently on CoreWeave's products, customers, and sales motions.

Key responsibilities include:

• Owning the GTM Onboarding Program
• Designing, documenting, and maintaining standardized onboarding journeys by role (SDR, AE, Sales Leadership, SE, CSM, etc.)
• Defining clear milestones, certifications, and success criteria for new hires (e.g., pitch certification, discovery certification, first opportunity created/closed)
• Partnering with managers to align onboarding outcomes with territory plans and performance expectations

Program Delivery & Coordination

• Building and managing onboarding calendars, live sessions, and office hours in partnership with functional experts
• Facilitating or co-facilitating sessions on CoreWeave story, product portfolio, sales process, tools, and best practices
• Ensuring logistics (invites, recordings, materials, follow-up tasks) are coordinated and executed with high reliability

Content & Resource Management

• Curating and maintaining onboarding paths and resources in Confluence and other internal systems, ensuring information is accurate, structured, and easy to navigate
• Partnering with content owners to ensure onboarding materials are updated following major product launches, process changes, or tool rollouts

Measurement & Continuous Improvement

• Defining and tracking onboarding KPIs such as time-to-first-meeting, time-to-first-opportunity, and time-to-first-win
• Analyzing feedback and performance data to identify bottlenecks and iterate on content, format, and sequencing
• Regularly reporting onboarding performance and insights to Sales Enablement leadership and GTM leaders

New Hire Experience & Communication

• Serving as a primary point of contact for new hires throughout their initial ramp period, ensuring a smooth and consistent experience
• Providing proactive communications to new hires and their managers on expectations, schedules, and required pre-work
• Partnering with People team to ensure onboarding is aligned with CoreWeave's culture and values

Alignment with Broader Enablement

• Coordinating handoffs from onboarding into ongoing enablement programs and recurring training sessions
• Ensuring onboarding themes and skills (pitching, discovery, objection handling) ladder into the broader enablement roadmap

Key Qualifications

• Experience: 3–5 years in sales enablement, onboarding, L&D, or GTM operations, preferably in a SaaS or technology environment
• Program Design: Demonstrated experience architecting and running structured onboarding or training programs at scale
• Communication: Excellent written and verbal communication skills with a focus on clarity, conciseness, and storytelling
• Organization: Strong project management skills with the ability to manage multiple cohorts, timelines, and stakeholders simultaneously
• Technical Proficiency: Comfortable with sales and enablement tools (e.g., CRM, Gong, LMS, LinkedIn Sales Navigator, Confluence)
• Collaboration: Proven ability to work cross-functionally with sales, marketing, product, RevOps, and People teams to drive outcomes
• Proactive & Detail-Oriented: Track record of owning programs end-to-end and sweating the details from invites to follow-ups

Experience Level: Mid

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About xAI

xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.

ABOUT THE ROLE:

The Payments team is seeking an experienced BSA/AML Investigator to help detect, prevent, and report financial crimes.

RESPONSIBILITIES:

• Independently investigate and resolve complex alerts and cases from transaction monitoring systems, including in-depth analysis of payment flows and user behaviours.
• Prepare, review, and recommend filing of Suspicious Activity Reports (SARs), ensuring high-quality narratives and supporting documentation.
• Assist with KYC and onboarding matters as required.
• Conduct Enhanced Due Diligence (EDD) on high-risk users and transactions; perform periodic reviews of customer risk profiles and recommend adjustments to risk ratings.
• Assist in tuning and optimising transaction monitoring rules and scenarios to reduce false positives while maintaining detection effectiveness.
• Mentor and provide guidance to junior team members on investigation techniques and regulatory requirements.
• Collaborate with internal teams (e.g., Product, Risk, Legal) on compliance-related initiatives and new product launches.
• Maintain expertise in evolving BSA/AML/OFAC regulations, FinCEN guidance, and payment industry financial crime trends

BASIC QUALIFICATIONS:

• 4+ years of hands-on experience in AML, ideally in fintech or banking.
• Familiarity with financial crime risks specific to digital payments, money transmission, wallets, or peer-to-peer platforms is highly desirable.
• Proven experience preparing and filing SARs, including high-quality, well-structured narratives , strongly preferred.
• In-depth knowledge of BSA/AML laws and regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC sanctions, and related requirements.
• Proven familiarity with local, regional, and international regulatory bodies (e.g., FinCEN, FATF, or equivalent), with practical experience navigating their guidelines.
• Demonstrated ability to drive operational changes, manage competing priorities, and collaborate effectively across global teams and regions.
• Strong analytical mindset with structured problem-solving skills, a sense of urgency, and the capacity to work independently under minimal supervision.
• Excellent verbal, written, and presentation skills, paired with interpersonal abilities to influence stakeholders at all levels and advance strategic initiatives.
• Quick learner with adaptability to evolving technologies, regulations, and business needs.
• AML-related certifications (e.g., CAMS, CGSS) are preferred but not required.

COMPENSATION AND BENEFITS:

$125,000 - $150,000 USD

Base salary is just one part of our total rewards package at xAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

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You will be the backbone of our daily operations, managing everything from office logistics to event coordination, ensuring that our workplace is efficient, welcoming, and reflective of our company culture.

In this role, a significant focus will be on managing food and beverage contracts to deliver an exceptional daily experience for our employees.

The Office Coordinator will serve as the primary point of contact for catering partners and vendors, overseeing meal programs, event catering, food setups, and break room amenities.

The ideal candidate will have a strong appreciation for quality food service, catering operations, and thoughtful presentation, with an eye for detail that elevates the employee experience.

Responsibilities:

• Oversee the daily operations of the office, including maintenance, security, and supplies.
• Manage office budget, expenses, and vendor relationships.
• Implement and maintain office policies and procedures.
• Organize internal and external company events and meetings.
• Coordinate with external vendors for catering, equipment, and/or other event needs.
• Ensure the office is clean, safe, and well-maintained.
• Manage relationships with property management and coordinate any necessary repairs or improvements.
• Assist with onboarding processes for new hires.
• Manage mail and shipping logistics

Basic Qualifications:

• Proven experience as an office manager, administrator, or similar role; experience in tech environments is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities with an exceptional attention to detail.
• Strong sense of ownership, optimism, and enthusiasm for tackling complex challenges in a fast-paced environment.

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The Proposal Coordinator will report into Databricks' Legal Operations Leadership and will be an important part of the team responsible for providing legal support for Databricks' revenue-generation activities.

Specific responsibilities include responding to a variety of international and U.S. customer questionnaires, RFQs, RFIs, registration, supplier, and onboarding forms, and the like – for new and current customers.

The successful candidate will also manage a queue for the questionnaires and other requests, including pulling in subject matter experts.

There might also be an opportunity to work with the Global Proposal Program Manager on RFPs, via an intake program/process.

The ideal candidate will be an expert at coordinating with cross-functional teams and subject matter experts worldwide to ensure timely and compelling responses that align with Databricks’ global strategy, compliance requirements, and internal policies.

We are also looking for someone with commercial GenAI-driven automated strategic response management experience, including automation for streamlining the answer process; creating and/or maintaining a knowledge base of questions and answers; and creating enablement focused on educating internal customers (e.g., field sales) on the program/process.

As the Global RFx program evolves, so will the role and responsibilities.

Responsibilities:

• Coordinate with customer questionnaire teams, collaborate closely with internal and external stakeholders, and deliver high-quality content and compelling responses.

• Help track questionnaires and proposals (e.g., downselection rate for RFx, revenue impact, on-time/SLA completion rate, questionnaire types, revenue impact), identify areas for improvement, and refine future response strategies.

• Demonstrate excellent project management, and an ability to coordinate efforts across multiple stakeholders, teams, and regions.

• Manage multiple assignments simultaneously while maintaining a high standard of quality and meeting tight deadlines.

• Routinely identify and recommend opportunities to change and improve ways of working.

• Be a bar raiser, constantly looking to improve standards within the team, such as by creating and implementing new approaches in standardizing proposal/customer questionnaire response formats and updating guidelines to streamline process and quality across different regions.

Requirements:

• Outstanding interpersonal and communication skills

• Three or more years of experience working as the primary proposal management resource for RFx, due diligence questionnaires, and vendor onboarding questionnaires.

• Experience with pre-sales, sales operations, and/or deal desk; experience within a commercial team is a plus.

• Bachelor's degree or equivalent.

• Demonstrable experience with supporting RFx programs, including knowledge of public sector programs.

• Familiarity with analyzing RFx and questionnaire requests to create tailored, compelling responses.

• Strong understanding of the tools used by in-house commercial legal teams to facilitate the contracting process for revenue, including tools used for contract generation and routing (e.g., SFDC, CPQ, and CLM), and signatures (e.g., DocuSign).

• Strong project management skills.

• Excellent written and verbal communication.

• Ability to work effectively with cross-functional teams across diverse cultures.

• Strategic thinking and problem-solving abilities.

• Familiarity with relevant industry regulations and compliance requirements.

• Proficiency with proposal management software.

Pay Range Transparency:

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location.

Based on the factors above, Databricks anticipates utilizing the full width of the range.

The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.

For more information regarding which range your location is in visit our page here.

Zone 2 Pay Range $92,200-$126,700 USD

Zone 3 Pay Range $87,000-$119,700 USD

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Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry.

We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex, including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly.

This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys.

The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.

• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.

• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.

• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.

• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.

• Drive continuous improvement in engineering processes, technical architecture, and product quality.

• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

• 6+ years of software engineering experience with strong technical depth.

• 3+ years of experience managing or leading engineers in a high-growth environment.

• Strong technical background and understanding of software development principles.

• Expertise leading full-stack engineering teams delivering end-to-end product experiences.

• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.

• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.

• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.

• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.

• You have started your own technology venture or were an early technical founder/employee.

Experience Level: senior Employment Type: full-time Workplace Type: hybrid Category: Engineering Industry: Technology Salary Range: $240,000 CAD - $300,000 CAD Required Skills:

• Software engineering experience
• Technical leadership
• AI-powered product experiences
• Data-driven mindset
• Cross-functional collaboration

Preferred Skills:

• Data platforms (Snowflake, Hex)
• Onboarding, implementation, identity, workflow automation
• Customer lifecycle products
• Technology venture founding/early employee experience

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You will partner with fellow CSMs to align on strategy, while collaborating with product and engineering to ensure our tools truly meet user needs. If you are passionate about empowering people to get the most out of their tools and want to drive a culture of technical proficiency across the business, this role is for you.

Responsibilities: Relevant experience in Project Management / Customer Success, product adoption, or internal training and onboarding. Experience managing and delivering software rollout projects, including defining milestones, balancing different stakeholder needs, and coordinating training resources. Proven ability to collect, arrange, interpret, and act on data to drive strategic decisions and increase overall adoption rates. Demonstrated track record of cross-functional collaboration, specifically bridging the gap between engineering, product, and wider business teams.

How you succeed: Achieve a 25% increase in overall software adoption rates across the organisation within your first 12 months. Implement a continuous feedback loop between users, Customer Success and the Product/Engineering teams. Create and distribute monthly reports on software usage and user satisfaction. Maintain a regular cadence of training sessions and recaps to bring new team members up to speed. Communicate clearly and constructively, presenting tracking details to key stakeholders and gathering in-depth feedback from power users. Contribute to a positive team culture, supporting others through the mentorship programme and leading by example.

What's in it for you: Hybrid Salary (50% of net salary paid in USD) 20 working days vacation plus all Argentina public holidays. Private healthcare (OSDE 360). Adaptive/hybrid working from our offices in HIT Polo (Palermo). Free breakfast and lunch when in office. Access to learning and development opportunities. Mobility programmes - work from another country for up to 30 days!

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Engineering Manager, Onboarding

About Us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly.

Job Description

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex, including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys.

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth.
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus Points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee.

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

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You will be the operational backbone of how we bring partners in, combining structured screening and admissions with a smooth, well-orchestrated activation experience. This is a detail-oriented yet strategic role for someone who thrives on building clean processes, exercising sound judgment on partner fit, and delivering a high-quality partner experience at every stage.

Responsibilities:

• Application screening & admissions
• Own the partner application pipeline from intake to decision, ensuring timely and consistent triage of all incoming applications
• Develop and maintain evaluation criteria and scoring frameworks to assess partner fit, capability, and alignment with program goals
• Conduct qualification reviews and, where needed, introductory calls to inform admission decisions
• Maintain clear documentation of admissions policies, eligibility criteria, and decision rationale
• Track and report on application volumes, conversion rates, and pipeline health

• Partner recruitment
• Proactively identify and recruit partner prospects that align with program priorities across target segments, regions, or verticals
• Build and maintain a healthy inbound and outbound pipeline of qualified partner applicants
• Collaborate with internal stakeholders to align recruitment efforts with business goals and partner program strategy

• Partner activation & onboarding
• Facilitate structured onboarding programs that equip newly admitted partners with the tools, knowledge, and resources they need to get started
• Coordinate across Partner Enablement, Partner Success, and relevant internal teams to ensure seamless handoffs and a cohesive onboarding experience
• Monitor onboarding progress and partner engagement, identifying and resolving blockers early
• Continuously improve onboarding workflows, materials, and timelines based on partner feedback and activation data

• Operations & program infrastructure
• Design and optimize the systems and workflows that support a scalable admissions and activation process
• Maintain accurate partner records and status tracking across relevant tools and platforms
• Define SLAs and contribute to reporting on partner program health and operational efficiency

You may be a good fit if you have:

• 3–6 years of experience in partner operations, channel programs, or ecosystem management
• Strong process orientation with the ability to build and improve workflows from the ground up
• Experience with partner onboarding, qualification, or admissions processes
• High attention to detail with strong organizational and project management skills
• Clear communication skills and the ability to manage multiple stakeholders across functions
• Familiarity with CRM and partner management tools such as Salesforce, Impartner, Crossbeam, or similar

Strong candidates may also have:

• Experience in a SaaS or platform company with a structured partner ecosystem
• Exposure to partner tiering models or program design
• Background in operations, programs, or project management

The annual compensation range for this role is $170,000-$215,000 USD.

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About the Role: The Head of Programmatic Outcomes (Product) shapes the product-led growth strategy, in-product activation design, and adoption loops that reach every knowledge worker , not account by account, but at population scale , in deep partnership with Anthropic’s Product, Growth Marketing, and Strategy functions.

Responsibilities:

• Drive the PLG activation strategy across Claude Teams, Claude for Enterprise, Claude Code, and API , partnering with Product PMs and Growth Marketing to define plays that drive adoption from first login to habitual daily use

• Co-design onboarding sequences, in-product nudges, and activation milestones with Product , then codify them so the Customer Success team and partners execute at scale

• Partner with Product and Strategy to define which usage signals indicate healthy vs. at-risk accounts and trigger the right human or automated interventions

• Partner closely with Product PMs to ensure the activation motion is built into the product, not bolted on , serving as the dedicated GTM voice advocating for UX patterns and enablement features that reduce time-to-value, and reducing duplication between Product-owned onboarding and CS-owned playbooks

• Develop and test hypothesis-driven activation plays across specific knowledge-worker use cases (Finance, Legal, HR, exec workflows) , codifying what converts at scale

• Hold the connective tissue across the Partners and Growth Marketing capability leads to ensure PLG motions are product-anchored, not just relationship-driven or campaign-driven , this leader is the integration point, not a parallel function

• Establish adoption benchmarks, population-level penetration metrics, and health indicators the programmatic team uses to track progress on the knowledge-worker gap

• Feed product activation learnings back into the Success motion , creating the intelligence loop between population-level data and account-level execution

Requirements:

• 8+ years in PLG, growth PM, product marketing, or CS strategy with direct ownership of activation or adoption metrics

• Experience designing and running product-led onboarding or activation programs at enterprise SaaS or AI companies , not just contributing to them

• Deep understanding of how product telemetry translates into adoption signals and how to trigger the right human and automated interventions

• Strong cross-functional fluency: you’ve worked embedded with Product teams while maintaining a GTM orientation and commercial accountability

• Track record of building programmatic motions that generate scale across a large customer base , not one-off account customizations

• Real perspective on what drives knowledge workers to build habits around new tools, backed by experience

Salary: The annual compensation range for this role is $315,000-$350,000 USD.

Logistics:

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

• Required field of study: A field relevant to the product management role

• Minimum years of experience: 8+ years

• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time

• Visa sponsorship: We do sponsor visas!

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Wonderschool is a category-defining platform at the intersection of marketplace, SaaS, and public sector systems. We empower small business owners,childcare providers,to launch and grow programs through software, coaching, and support, while partnering with governments to modernize childcare infrastructure.

This role helps childcare providers successfully launch, operate, and grow their businesses using Wonderschool's platform. The Provider Growth & Success Manager owns the provider journey from early onboarding through long-term success,combining coaching, business support, and product enablement to drive meaningful outcomes.

Responsibilities:

• Drive Provider Success & Growth: Support providers across their full lifecycle,from onboarding and launch to ongoing growth and expansion. Build strong, trust-based relationships through field visits, virtual coaching, and proactive outreach. Help providers achieve key outcomes including enrollment growth, operational efficiency, and revenue stability. Serve as a trusted advisor, guiding providers through challenges and opportunities.

• Coaching & Business Enablement: Coach providers on small business fundamentals, including pricing, budgeting, and financial planning. Support providers in building sustainable operations, including staffing and long-term growth strategies. Help providers develop strong program positioning, parent communication, and community engagement. Guide providers in setting and achieving measurable business goals.

• Licensing & Compliance Support: Guide providers through state licensing requirements and regulatory processes. Support preparation for inspections and ongoing compliance. Assist with business setup tasks such as documentation, registration, and operational readiness. Ensure providers meet required standards to successfully launch and operate.

• Product Adoption & Technical Onboarding: Lead onboarding and training for Wonderschool's platform and tools. Help providers adopt key features that improve efficiency, enrollment, and revenue. Deliver live trainings, walkthroughs, and ongoing support for non-technical users. Identify gaps in adoption and proactively drive deeper product usage.

• Marketing & Enrollment Growth: Support providers in building and managing enrollment pipelines. Guide branding, local visibility, and digital presence (including marketplace listings and reviews). Coach providers on converting inquiries into enrollments and improving parent engagement. Help providers execute local marketing strategies and community outreach.

• Field Engagement & Community Building: Conduct regular in-person visits and host trainings across the region. Facilitate group sessions, workshops, and Wonderschool Academy programs. Represent Wonderschool in the field at events and community engagements. Travel regularly to support provider success and relationship-building.

• Cross-Functional Collaboration: Maintain accurate provider records and insights in internal systems. Partner with Sales, Support, Product, and Engineering to improve provider experience. Surface trends, challenges, and opportunities from the field to inform product and process improvements.

Required Qualifications:

• 3+ years of experience in customer success, onboarding, account management, business consulting, or similar roles.
• Experience working with small business owners or entrepreneurs.
• Strong understanding of business fundamentals (pricing, budgeting, operations).
• Experience training or supporting non-technical users on software platforms.
• Excellent communication and relationship-building skills.
• Strong organizational skills and ability to manage multiple providers simultaneously.
• Willingness and ability to travel regularly within the region.

Preferred Qualifications:

• Experience working in regulated industries (childcare, education, healthcare, or similar).
• Familiarity with licensing or compliance processes.
• Experience with SaaS onboarding or implementation.
• Experience using CRM tools (e.g., HubSpot).
• Experience coaching or mentoring business owners.

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This role plays a key part in maintaining safe work conditions, supporting radiological controls, and ensuring compliance with site procedures. A significant portion of this role involves working in and around radiological areas, supporting contamination controls, monitoring activities, and personnel safety. Prior radiological experience is required.

Responsibilities: Radiological & Area Safety Support: Support radiological control activities including area monitoring, contamination surveys, and access controls. Assist with implementation of radiological work permits and site-specific safety requirements. Monitor work activities in radiological areas to ensure compliance with procedures and controls. Support personnel monitoring and contamination control practices. Report abnormal conditions, incidents, or safety concerns immediately to EH&S leadership.

EH&S Program Support: Assist with day-to-day execution of environmental, health, and safety programs. Support inspections, audits, and routine safety walkthroughs. Help maintain EH&S documentation, logs, and records. Support incident investigations and corrective action tracking.

Operational & Field Support: Provide on-the-floor safety presence to support manufacturing, maintenance, and technical teams. Assist with hazard identification, job safety analyses, and work planning activities. Ensure PPE requirements and safety controls are understood and followed.

Training & Compliance: Assist with delivery and tracking of EH&S and radiological training. Support onboarding of new employees with safety orientation and site requirements. Reinforce a strong safety culture through consistent communication and engagement.

Skills & Qualifications: Experience in EH&S, industrial safety, manufacturing operations, or a regulated technical environment. Willingness to work in radiological areas following training and procedural controls. Strong attention to detail and commitment to safety and compliance. Ability to communicate clearly and professionally with operations and technical staff. Comfort working on the production floor and in active work environments. Technical, trade, military, or equivalent hands-on background preferred. Prior radiological, nuclear, or hazardous materials experience is required.

Benefits: Health, Dental & Vision Insurance Health Savings Account Disability and Life Insurance 401K Plan Paid Time Off, Holidays

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The position requires deep technical expertise in NetSuite development, strong ERP process knowledge, and the ability to design scalable, compliant, and well-governed enterprise solutions.

You will work closely with Finance, Supply Chain, Manufacturing, and Enterprise Technology stakeholders to translate complex operational requirements into robust system designs. This role emphasizes architectural discipline, integration design, internal controls, and long-term platform scalability within structured and compliance-driven environments.

Responsibilities:

• Architect, design, and maintain scalable NetSuite solutions using SuiteScript, SuiteFlow, SuiteTalk, and SuiteBuilder.

• Translate complex Finance, Accounting, and Manufacturing requirements into robust, supportable system configurations.

• Lead ERP–MES integration design, ensuring reliable and secure data flow between manufacturing systems and NetSuite.

• Support advanced manufacturing operations including BOMs, routings, WIP, inventory, demand planning, and cost accounting.

• Design and optimize Procure-to-Pay processes, including PO lifecycle governance, approval workflows, and transaction state controls.

• Simplify and automate vendor onboarding processes with proper validations, compliance checks, and approval controls.

• Establish CI/CD practices and structured deployment governance, including version control of scripts and configuration metadata across environments.

• Ensure strong internal controls, segregation of duties, audit readiness, and system integrity within regulated or defense-focused environments.

• Optimize system performance, scalability, and long-term platform stability while minimizing unnecessary customization.

Qualifications:

• 5+ years of progressive NetSuite development experience in complex enterprise environments.

• Proven experience supporting multi-subsidiary or multi-legal-entity NetSuite deployments.

• Deep functional understanding of core ERP processes including Procure-to-Pay, Order-to-Cash, Record-to-Report, and Inventory Management.

• Experience working in advanced manufacturing environments.

• Strong understanding of ERP–MES integration concepts, data mapping strategies, and transactional integrity controls.

• Proficiency in SuiteScript 2.x and structured scripting patterns with focus on governance limits and maintainable design.

• Experience implementing version control and structured release management methodologies.

• Strong knowledge of NetSuite Saved Searches, reporting architecture, and data extraction strategies.

• Experience operating in regulated or defense-related environments preferred.

• Strong analytical and architectural problem-solving capabilities.

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent work experience.

Key to Success in This Role:

• Strong architectural mindset with the ability to balance business needs, system integrity, and long-term scalability.

• High ownership mentality with disciplined execution and attention to detail.

• Ability to challenge requirements constructively and recommend optimal ERP design approaches.

• Comfortable operating in structured, compliance-driven, and audit-sensitive environments.

• Strong collaboration and communication skills across technical and functional stakeholders.

• Ability to prioritize effectively in fast-paced, high-growth manufacturing environments.

• Proactive in identifying process gaps, inefficiencies, and automation opportunities.

• Commitment to maintaining clean system design and avoiding unnecessary customization.

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.

• Occasional standing and walking within the office.

• Manual dexterity to operate a computer keyboard, mouse, and other office equipment.

• Visual acuity to read screens, documents, and reports.

• Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.

• Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).

Additional Information:

Benefits:

• Medical Insurance: Comprehensive health insurance plans covering a range of services

• Saronic pays 100% of the premium for employees and 80% for dependents

• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care

• Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents

• Time Off: Generous PTO and Holidays

• Parental Leave: Paid maternity and paternity leave to support new parents

• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses

• Retirement Plan: 401(k) plan with company match

• Stock Options: Equity options to give employees a stake in the company’s success

• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage

• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline

Additional Perks:

• Free lunch benefit and unlimited free drinks and snacks in the office

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Key responsibilities include:

• Developing and managing training programs tailored to different vehicle types, driver roles, and levels of experience.
• Ensuring all drivers are properly certified to operate specific classes of company vehicles.
• Conducting onboarding training sessions for new drivers, including safety protocols, company policies, vehicle operation procedures, and route training as needed.
• Scheduling and conducting recurring training, safety refreshers, and skills assessments.
• Maintaining detailed, up-to-date training records for all drivers.
• Collaborating with Fleet Managers, Safety Officers, and HR to align training with operational goals and safety initiatives.
• Staying current on local, state, and federal regulations related to commercial driving and fleet safety.
• Analyzing driver performance data to assess training effectiveness and recommend improvements.

The ideal candidate will have proven experience in fleet operations, driver training, safety coordination, or a related field, and strong knowledge of DOT regulations, vehicle safety, and driver compliance requirements.

Benefits include medical insurance, dental and vision insurance, time off, parental leave, competitive salary, retirement plan, stock options, life and disability insurance, and additional perks such as free lunch benefit and unlimited free drinks and snacks in the office.

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Responsibilities:

• Serve as the first friendly point of contact; greet visitors and manage check-in processes to ensure a professional, warm and welcoming experience
• Maintain office readiness, including cleanliness, organization, and overall presentation
• Coordinate visitor management processes, including pre-registration and compliance with security protocols
• Partner with Security to manage access, visitor flow, and adherence to onsite policies
• Support day-to-day office operations, including office supplies, mail distribution, F&B re-stock and general administrative coordination
• Coordinate and oversee facilities needs, including minor repairs, preventative upkeep, and vendor engagement for routine services
• Monitor, track, and escalate operational and facilities-related issues to appropriate stakeholders, ensuring timely resolution
• Assist with onboarding and offboarding by ensuring workspace readiness and supporting basic setup and orientation logistics
• Support meetings and events through coordination of room setup, catering, and space readiness
• Track recurring issues and provide feedback to Workplace and Facilities to improve office operations
• Perform a range of administrative tasks to support overall office efficiency and day-to-day operations

Qualifications:

• Proven ability to manage front-facing responsibilities with professionalism, including greeting visitors, handling inquiries, and maintaining a positive organisational image
• Strong organisational and coordination skills, with experience managing schedules, appointments, and multiple priorities simultaneously
• Excellent written and verbal communication skills, with the ability to interact effectively across teams and with external stakeholders
• Detail-oriented with the ability to track, manage, and follow up on tasks, projects, and administrative processes
• Experience supporting operational workflows, including data entry, documentation, and cross-functional coordination
• Proficiency in workplace tools and systems, including Slack, Microsoft Teams, Envoy, Confluence, and Microsoft Excel
• Familiarity with submitting and managing facilities requests and handling basic IT support requests or ticketing systems
• Ability to work independently while also collaborating effectively in a team environment
• Strong problem-solving skills and adaptability in fast-paced or dynamic settings
• Customer-service mindset with a focus on responsiveness, professionalism, and efficiency
• Prior experience in administrative, coordination, or specialist-type roles preferred

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer
• Occasional standing and walking within the office
• Manual dexterity to operate a computer keyboard, mouse, and other office equipment
• Visual acuity to read screens, documents, and reports
• Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies
• Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages)

Additional Information:

• Benefits: Medical Insurance, Dental and Vision Insurance, Time Off, Parental Leave, Competitive Salary, Retirement Plan, Stock Options, Life and Disability Insurance, Pet Insurance
• Saronic CCPA Notice for Candidates and California Employees: This role requires access to export-controlled information or items that require “U.S. Person” status.

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Responsibilities: Administer and maintain HRIS, ensuring data integrity and accuracy. Generate reports and analytics to support decision-making and HR strategy. Troubleshoot HRIS issues and liaise with vendors as necessary. Manage the onboarding process for new hires, ensuring a smooth transition into the company and develop training materials and programs that align with our mission and industry standards. Serve as a point of contact for employee concerns and inquiries, promoting a positive work environment. Assist in conflict resolution and support performance management processes Ensure compliance with federal and state employment laws and regulations, particularly regarding defense industry standards. Maintain employee records and HR databases, ensuring confidentiality and accuracy Assist in the development and implementation of HR policies and procedures. Stay updated on industry trends and best practices to enhance our HR processes

Qualifications: Bachelor’s degree in Human Resources, Business Administration, or a related field 5+ years of experience in HR, preferably in a fast-paced startup environment Knowledge of HR practices, labor laws, and regulations Excellent communication and interpersonal skills Strong organizational skills and attention to detail Ability to maintain confidentiality and handle sensitive information Proficiency in HR software and Microsoft Office Suite

Benefits: Medical Insurance: Comprehensive health insurance plans covering a range of services Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium for employees and 80% for dependents Time Off: Generous PTO and Holidays Parental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company’s success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

Additional Information: This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3)

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You will own the entire customer lifecycle , from onboarding and training through adoption, expansion, and measurable value realization. You will partner cross-functionally with Product, Engineering, and Services teams to drive high adoption, satisfaction, and retention. You will identify new opportunities for use case expansion, influence key stakeholders, and foster customer advocacy.

As a front-row seat to shape the future of AI-powered supply chain transformation, you will have the opportunity to build and influence customer strategy, product development, and company growth. You will be exposed to and collaborate with executives across manufacturing, supply chain, and Fortune 500 organizations, including travel opportunities.

Industry-leading compensation including significant equity ownership and comprehensive healthcare benefits make this an attractive opportunity for the right candidate.

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As Product Lead - Growth, you will oversee one of Plaid's highest-breadth portfolios. You'll lead PMs across Growth, Web, and Customer Foundations, setting strategy for funnel optimization, down-market acquisition, enterprise enablement, and the customer lifecycle model. You will partner deeply with Engineering, Design, BI/DS, Marketing, Sales, and Partnerships to shape growth motions across all GTM channels.

Responsibilities

• Lead PMs across Growth, Web, and Customer Foundations.
• Define the end-to-end growth strategy across website, PLG, SMB, enterprise, and partnerships.
• Own core funnel performance: traffic → MQL → onboarding → activation.
• Drive scalable SMB and long-tail customer acquisition motions.
• Partner with Sales and Partnerships to support large enterprise deals, identify product gaps, and shape deal mechanics.
• Oversee onboarding risk engine and customer compliance workflows.
• Build and operationalize Plaid’s Customer Lifecycle Model (CLM) to ensure clean customer state and entitlement logic.
• Use data to identify funnel opportunities, segment users, validate hypotheses, and drive experimentation.
• Make resource allocation and prioritization decisions across a high-breadth portfolio.
• Communicate strategy, tradeoffs, and insights to Executive, GTM, and Engineering leadership

Qualifications

• 8-10+ years of product management experience, including 2+ years managing PMs.
• Demonstrated success leading PLG or B2B growth at scale.
• Strong analytical and funnel optimization skills; comfort with data modeling and experimentation.
• Deep experience partnering with GTM teams (Sales, Partnerships, Marketing).
• Experience supporting enterprise deals or partnership motions.
• Demonstrated ability to operate across multiple domains: growth, risk, compliance, onboarding, internal systems.
• Excellent communication and cross-functional leadership skills

Additional Information

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable.

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We're building the largest hyperlocal marketplace the world has seen, with a presence in all 50 states. As a Sales Development Representative (SDR) Intern, you will be instrumental in driving our expansion strategy while building a strong foundation in sales.

Your primary focus will be on building the sales pipeline through targeted outreach, prospecting and qualifying outbound leads from small to mid-market companies, scheduling product demonstrations, and assisting with the initial client onboarding process.

This role is critical to the business and you will have the opportunity to work cross-functionally to achieve an excellent customer experience while having a direct impact on our revenue and growth.

Primary Responsibilities

• Evangelize the Neighbor story to small businesses and commercial real estate owners.
• Build a quality sales pipeline through targeted outreach and industry research, primarily by effectively contacting cold leads.
• Schedule qualified product demonstrations and appointments, a key performance area with bonus opportunities.
• Identify new sales opportunities through proactive prospecting and industry research.
• Maintain accurate activity and lead qualification information in the CRM to ensure a smooth sales cycle follow-through.
• Collaborate cross-functionally to maximize client success.

Qualifications

• Currently Enrolled: Must be actively enrolled in a Bachelor's degree program with an expected graduation date between Fall 2027 and Spring 2029.
• Resilience and Persistence: A proven ability to maintain a positive outlook and continue pursuing goals despite obstacles, particularly in a cold outreach environment. You are driven to follow through until the objective is achieved.
• Drive for Excellence and Results: A strong desire to achieve and exceed goals, thriving in a performance-driven environment.
• Diverse Backgrounds Welcome: We are looking for high-potential individuals eager to launch a career in sales. We value transferable skills and are open to candidates from all backgrounds and all majors.
• Compelling Storyteller: Exceptional verbal and written communication skills with a history of being able to connect with, influence, and convince diverse groups of people and customers.
• Organizational Prowess: Highly organized and adept at prioritizing tasks in a fast-paced, dynamic environment.
• Team Player: Willingness to wear multiple hats and collaborate cross-functionally to suggest and implement process improvements.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Additional Information

Neighbor is the largest and most comprehensive marketplace for self storage and parking, with listings in almost every U.S. city. From storage facilities to neighborhood garages, driveways, and RV spots, Neighbor brings every option together in one simple search. Come help us disrupt the $500 billion storage and parking industry!

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Forge turns cutting-edge research into enterprise-ready capabilities by powering model fine-tuning, reinforcement learning and post-training workflows. By working at the intersection of research and product it provides customers with the tools to train specialized models that deliver real-world business value.

As the PM leading Forge you will shape a 0-1 product with significant business impact and the potential to grow offering while defining how organizations train and deploy the next generation of AI models.

Key Responsibilities:

Define the Future • Set the vision: Shape and evangelize a compelling product strategy for Forge ensuring alignment with company goals and market opportunities.

Spot the gaps: Lead market and UX research to uncover unmet needs, competitive whitespaces, and emerging trends in SOTA AI post-training capabilities.

Build & Ship • Own the lifecycle: Drive end-to-end product development, from ideation to launch and iteration,balancing speed, quality, and user delight.

Champion the user: Partner with design and research to craft intuitive, high-impact experiences, using data and feedback to refine continuously.

Scale, Execute, & Enable • Go-to-market: Collaborate with marketing and sales to launch products successfully, including pricing, positioning, and adoption strategies.

Align stakeholders: Rally engineering, design, and business teams around priorities, trade-offs, and timelines.

Prioritize ruthlessly: Maintain a dynamic roadmap that delivers quick wins while advancing long-term bets.

Requirements:

Product Management Experience 5+ years of relevant experience in new, competitive, fast-paced and ambiguous environments with a track record of building and scaling complex AI/ML or infrastructure solutions.

Technical skills - Very good understanding of training pipelines, RL loops, and model deployment architectures,

Expertise in AI model lifecycle management, including fine-tuning, evaluation, and serving.

Experience with Infrastructure as Code (IaC), containerization, and scalable deployment modes (e.g., on-prem, VPC, cloud).

Familiarity with Kubernetes/Slurm is a strong plus.

User obsession Relentless focus on solving real user problems, backed by data and qualitative insights.

Cross-functional influence Proven ability to align and inspire engineering, design, and go-to-market teams without direct authority.

Problem-solving Balance big-picture thinking with hands-on problem-solving , you’re equally comfortable crafting a roadmap, diving into metrics and running technical tests.

Communication: Crisp, persuasive storytelling for executives, teams, and users , ability to distill complex technical concepts (e.g., RL, LoRA, SFT) into clear narratives for docs, decks, and workshops.

Adaptability: Thrive in high-velocity, dynamic settings where priorities shift quickly.

Collaboration: Low ego + high EQ , you build trust and drive decisions through clarity, not hierarchy.

Autonomy: Self-directed with a bias for action, you own outcomes end-to-end.

Preferred Qualifications:

Infrastructure knowledge - Strong knowledge of model training, model architectures, etc.

Strong understanding how complex architectures are designed and impact of deployment modes

Proficient coding skills are strongly recommended

Kubernetes know-how strongly recommended

Growth mindset: Deep familiarity with product-led growth strategies (e.g., viral loops, onboarding optimization, monetization, etc.).

Builder’s mindset: Founder or early-stage PM experience , you’ve turned 0 → 1 ideas into products users love.

Technical depth: Ability to prototype, hack, or dive into code when needed.

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At Mercury, we build systems that identify good customers from their first interaction and protect them. We create fluid, intelligent experiences that let customers move confidently and securely through their day.

As a Staff Product Manager at Mercury, you will lead collaboration with designers, engineers, and other key partners to ship high quality products to our customers. You will drive strategy and execution for Risk Onboarding at Mercury. You'll be accountable for understanding customers and the business, developing strategy, prioritizing the roadmap, and keeping the team unblocked and executing at a high-level.

You will keep the team outcome-oriented , using qualitative and quantitative metrics to guide decision-making. Further, you will ensure the entire team feels a sense of ownership over product direction and results.

While you will focus on a particular area, you'll develop a point of view on how our products fit into Mercury more broadly , working with teams like Core Product, Onboarding, Growth, Legal, and Compliance.

Key responsibilities include:

• Define the vision and technical roadmap for Mercury's Risk Onboarding team
• Lead transformation of our onboarding systems into the new agentic world
• Gain a deep understanding of our current and potential customers' needs
• Gain a deep understanding of the market and Mercury's products today
• Leverage data and research to inform decision making through
• Develop and articulate metrics, requirements, goals, and features
• Collaboratively prioritize and detail projects with designers and engineers
• Lead strong, collaborative partnership within your team, execs, and broadly within Mercury

Successful candidates will have:

• 10+ years of experience, including a minimum of 5+ years spent delivering high quality software products
• Domain expertise in KYC/KYB/Identity is a strong plus
• Experience navigating and thriving in a highly regulated environment
• Empathize with customers , deeply understand user needs and translate insights into compelling product direction and value propositions
• Drive informed decision-making , use data and research to shape priorities, define success metrics, and validate product bets
• Deliver high-impact experiences , partner closely with design and engineering to build intuitive, high-quality products
• Prioritize and execute with focus , define clear requirements, make thoughtful tradeoffs, and lead complex cross-functional initiatives to successful delivery
• Communicate clearly and foster accountability , align stakeholders, ensure strong collaboration, and uphold high standards of ownership and execution

The total rewards package at Mercury includes base salary, equity, and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees (any location): $239,000 - $298,800
• Canadian employees (any location): CAD 225,900 - 282,400

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

#LI-AT3

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KoBold's IT function supports a globally distributed team of ~280 geoscientists, data scientists, and engineers working across North America, Zambia, the DRC, and field exploration sites around the world. As we scale, our IT needs are evolving rapidly,from reactive, break/fix helpdesk support toward proactive, automated IT operations that work seamlessly across geographies, including remote field sites with limited connectivity.

In this role, you will own the full operational scope of Global IT. That means endpoint management, software procurement and renewals, identity and access administration, license optimization, vendor management, employee onboarding and offboarding, hardware lifecycle management, and IT training. You’ll lead a team of IT support staff, set technical direction, manage the annual software budget, and be the person who makes sure nothing falls through the cracks,renewals don’t expire, new hires have everything they need on day one, and the fleet is healthy and compliant.

Responsibilities

Endpoint Management & Fleet Operations

• Own the Global IT roadmap, setting technical direction for endpoint management, fleet automation, and IT operations across all KoBold offices and field sites in 10+ countries
• Design and implement zero-touch provisioning and automated reimaging workflows for macOS (Jamf) and Windows (Intune) endpoints
• Build endpoint monitoring, alerting, and fleet health dashboards to shift IT from reactive to proactive support
• Drive device lifecycle management including EoL/EoS tracking, hardware refresh planning, and inventory management across Jamf, Intune, CrowdStrike, and related tooling
• Create self-service application deployment and access workflows to reduce helpdesk volume and empower employees
• Apply DevOps principles to IT operations: configuration-as-code (e.g. managing Intune policies via Terraform), infrastructure automation, version-controlled policies, and repeatable processes
• Own internet reliability and network performance at all global remote KoBold sites

Software Procurement, Licensing & Vendor Management

• Manage the full software procurement lifecycle: new purchases, renewals, expansions, and cancellations, ensuring user access is never disrupted by lapsed licenses or last-minute renewals
• Own and drive execution of the annual software budget, including process improvements year-over-year and proactive renewal pipeline visibility for legal and finance
• Optimize license utilization across the SaaS portfolio,track usage, right-size seat counts, consolidate redundant tools, and negotiate pricing with vendors
• Coordinate with legal on contract review, working within the existing procurement process to move quickly on low-risk purchases while ensuring appropriate review for larger spend
• Onboard new SaaS applications with proper Okta integration (SSO, SCIM) before launch, and manage decommissioning of deprecated tools

Identity, Access & Employee Lifecycle

• Own Okta administration including SSO integrations, SCIM provisioning, group management, access request workflows, and lifecycle automation
• Manage Google Workspace administration, including license management, security settings, and break-glass super-admin governance
• Build automation for minimal-touch employee onboarding and offboarding,ensuring new hires are fully provisioned on day one and departing employees are cleanly deprovisioned
• Support AI tooling rollout (Claude Desktop, Claude Code, and related tools) across the endpoint fleet, including deployment, configuration, and employee training

Team Leadership & Training

• Supervise and mentor IT support staff, providing technical coaching, priority-setting, performance management, and career development
• Develop and maintain IT training programs for new hires and ongoing employee enablement, including documentation, video walkthroughs, and live onboarding sessions
• Provide helpdesk backup on high-volume days, modeling the standard of responsiveness and quality you expect from the team

Cross-Functional Collaboration

• Learn about mineral exploration by working closely with exploration teams, including time in the field in remote operations
• Collaborate with infrastructure engineering and security teams on cross-cutting initiatives including observability, access controls, endpoint security posture, and incident response
• Partner across the company to contribute to specification, vendor selection, and change management on new software requests
• Partner with finance on budget tracking, invoice approvals, and AFE submissions for software spend
• Work with legal to streamline the contract review pipeline, maintain lead times on renewals, and advocate for tiered review processes that match risk to effort
• Coordinate digitization efforts across the globe, ensuring consistent standards and tooling for converting physical records to digital archives at field and office sites

Qualifications

• 5+ years of experience in IT engineering, IT management, or a similar role combining hands-on technical depth with operational ownership
• Strong experience with MDM platforms, particularly Jamf (macOS) and Microsoft Intune (Windows), including policy configuration, automated enrollment, compliance enforcement

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You will work closely with finance leadership and cross-functional partners to ensure our books are clean, processes are scalable, and financial reporting is reliable as the organization grows. This is a force-multiplier role with visibility across the business and the opportunity to grow into broader responsibilities over time.

Responsibilities

• Execute and continuously improve the monthly, quarterly, and annual close processes, ensuring accuracy, timeliness, and audit readiness.
• Maintain the general ledger in NetSuite, including journal entries, accruals, prepaids, and intercompany activity.
• Reconcile bank accounts, corporate cards, payroll, and other balance sheet accounts.

Day-to-Day Accounting & Systems

• Own accounts payable and receivable workflows, including vendor onboarding, invoice processing, and payment runs using tools like Ramp.
• Partner with payroll providers (e.g., ADP) to ensure accurate payroll, benefits, bonus, and equity-related accounting.
• Maintain clean subledgers and supporting schedules that tie directly to the GL.

Crypto-Native Accounting & Complexity

• Account for token activity, including transfers, incentives, and related expense recognition, ensuring alignment between on-chain activity and the general ledger.
• Support crypto-specific accounting workflows and reconciliations as the business evolves.
• Partner with external specialists as needed on digital asset accounting considerations.

Tax, Audit & Compliance Support

• Support corporate tax filings (U.S. and international) by preparing schedules, documentation, and reconciliations.
• Work with external tax, audit, and advisory firms to support annual audits, reviews, and special projects.
• Ensure accounting policies and procedures align with US GAAP and scale with the business.

Build for Scale

• Document accounting processes and controls, creating clarity and repeatability as the team grows.
• Identify gaps, inefficiencies, and risks , and proactively design better workflows and controls.
• Act as a trusted accounting partner to finance leadership and cross-functional teams.

Requirements

• 5–8+ years of experience in accounting, ideally with a mix of public accounting and in-house experience.
• Strong working knowledge of NetSuite and month-end close in a multi-entity environment.
• Hands-on experience with modern finance tools such as Ramp (or similar) and ADP (or similar payroll providers).
• Solid understanding of US GAAP, balance sheet accounting, and close best practices (CPA preferred, not required).
• Comfortable operating in high-growth, ambiguous environments where processes are built, not inherited.
• Detail-oriented, highly organized, and obsessed with accuracy , you close loops and don’t let issues linger.
• Clear communicator who can explain accounting concepts to non-finance stakeholders.

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The TAM plays a crucial role in driving adoption, identifying growth opportunities, and aligning our technology with customers' business goals. They provide guidance, best practices, and insights to help customers achieve their business objectives through the effective use of our platform.

Key responsibilities include:

• Developing and maintaining strong, long-term relationships with customers
• Driving customer success by helping customers understand and effectively utilize the platform's capabilities
• Developing and executing strategic account plans that align with customers' goals
• Acting as the voice of the customer, collaborating with product and engineering teams to relay feedback, suggest improvements, and influence the development of new features based on customer needs
• Leading the onboarding process for new customers, delivering high-level training to ensure customers quickly become proficient and comfortable with the platform
• Regularly monitoring customer health metrics, developing customer success plans, and providing data-driven insights and reports to customers and internal stakeholders

The ideal candidate will have a bachelor's degree in business, Information Technology, or a related field, or equivalent practical experience. They will also have 5+ years of experience in a technical account management, customer success, or similar role within the technology industry, preferably with SaaS solutions.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary + bonus is expected to be between $175,000/yr to $200,000/yr.

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As the Customer Operation Manager at Kody, you will be the engine that ensures seamless operations and exceptional customer experiences. You will need strong analytical mindset, excellent communication skills, a technical aptitude (or the ability to learn quickly), and a passion for enabling clients in a fintech environment.

Key Responsibilities

Client Support

Act as the primary liaison for customer inquiries, delivering timely and accurate responses.

Issue Management

Investigate customer challenges, resolve issues proactively, escalate complex cases when needed, and ensure swift resolution.

Onboarding Enablement

Lead the onboarding process for clients, guiding them through setup and implementation of our payment solutions, and addressing any technical or operational issues that arise.

Training & Enablement

Conduct training sessions and provide educational materials so that clients fully understand our products and services, empowering them to use our platform effectively.

Documentation & Analytics

Keep detailed records of client interactions—including inquiries, solutions, and feedback—and produce reports on customer activity and trends to drive insights and process improvements.

Relationship Development

Build and strengthen relationships with clients, gain a deep understanding of their unique needs and preferences, and proactively identify ways to enhance their experience with our company.

Process Optimization

Collaborate with cross-functional teams to identify opportunities for operational improvement and implement solutions to streamline workflows and boost efficiency.

Compliance & Risk Oversight

Ensure adherence to regulatory requirements and internal policies, and mitigate risk by following established procedures and protocols.

Industry Engagement

Stay active within the payments industry, build contacts and create opportunities that support future growth.

Requirements

Qualifications & Requirements

• Proven experience in Product Support, Customer Success, Client Success, Account Management, or Customer Operations.
• Excellent interpersonal and communication skills, able to build rapport with clients and internal stakeholders.
• Strong analytical and problem-solving abilities, attention to detail, and a proactive mindset in handling customer issues and escalations—experience in a payment processing environment is highly valued.
• Ability to thrive in a fast-moving, dynamic environment and adapt to shifting priorities.
• A commitment to delivering exceptional service and exceeding client expectations.
• Proficiency with Google Workspace or Microsoft Office, CRM software (HubSpot preferred), and Intercom.
• Comfortable interacting with customers across international time zones.

Benefits

• Employer-contributed pension scheme
• Medical Insurance
• Regular team socials and events

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We are seeking a highly skilled and experienced HCM Cloud Transformation Consultant to join a dynamic programme team driving a large-scale Human Capital Management (HCM) cloud transformation initiative. In this role, you will be part of a team focusing on HCM innovation and NextGen AI powered Hire to Retire Solutions in pursuit of enabling world-class workforce operations and experiences. You will guide our clients through HR Transformation, process redesign and change leveraging HR technology to create an impact on business outcomes.

More specifically, the responsibilities of this role include:

• End-to-end delivery of HCM cloud transformation projects

• Collaboration with stakeholders across the business functions to define requirements and ensure alignment with strategic goals

• Providing expert guidance on HCM cloud capabilities, configuration, and best practices

• Driving continuous improvement and innovation in HR processes through both reimagined design experience as well as latest technology

• Managed large cloud HCM Transformation for global and complex organisations across multiple country and multiple module rollouts

• HR IT Landscape Design; HR Cloud Vendor Selection; HR Cloud Readiness Assessment; HR Cloud Operations & Support Model Design

• Deliver HR TOM and experience-driven HR Process Design including AI Accelerators as part of our HR Cloud implementations (AI in HR Strategy & Use Case Design)

• Provide HR Cloud-based Workforce Transformation Advisory from Talent Marketplace solutioning via skill-based organization towards Learning Agility, Upskilling and Reskilling initiatives.

• Facilitate HR workshops and craft insightful presentations, providing actionable recommendations.

• Contribute to practice development and pre-sales activities to further develop our service offerings, proposals and go-to-market initiatives.

• Lead teams, fostering an environment of continuous learning and growth.

We are looking for a professional with robust consulting background or business and/or corporate experience in HR (IT) Transformation, HR Cloud Advisory and Hire-to-Retire HXM Technologies gained in in-house role, preferably in large-scale international environments. The ideal candidate should be able to demonstrate experience and knowledge in at least one of the following areas:

• Have a broad business skill set including stakeholder management, problem-solving, and resilience
• Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences
• Be experienced in stakeholder management, executive-level facilitation and leading transformation / change initiatives.
• Have deep understanding of core consulting capabilities (eg. delivery excellence, pre-sales/proposal shaping, and coaching junior teams
• Have excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency), project-related mobility/willingness to travel
• Domain expertise in HR employee lifecycle H2R, including HR process design, creation of formal process documentation and detailed process maps.
• Translation of employee experience needs into business requirements to drive digital and AI-empowered HR platforms deployment
• Knowledge and experience in implementing Oracle HCM Cloud as well as HR Ticketing / Workflow Management Tools (e.g. ServiceNow HRSD, Salesforce).
• Managing vendor relationships and technology selection processes.
• In-depth knowledge and ability to design and optimize HR Operating Models
• Ability for conducting HR & HR IT workshops and subsequently creating recommendation reports, thought leadership and transformation roadmaps.
• Strong facilitation, communication, and problem-solving abilities.
• Ability to lead project teams and mentor junior consultants.
• Demonstrable experience in developing proposals and offerings, either for internal or external clients.
• Contribution to practice development, including go-to-market strategies and developing others.

To qualify for the role, you must have:

• Proven track record in delivering HCM cloud transformation programmes (minimum 5-6 years for senior consultants and 8-10 years for Principals).

• Strong understanding of digital transformation principles and best practices.

• Experience with key HCM platforms such as Oracle cloud HCM, Workday, SuccessFactors, ServiceNow HRSD, and knowledge of latest HR tech trends.

• Understanding of NextGen HR, AI/GenAI in HR, skills intelligence, and future workforce design

• HR Product- and HR Cloud Module based knowledge in areas such as Core HR, Performance Management, Talent Development, Succession Planning, Recruiting & Onboarding, Learning Management, Job Architecture Design & Skills Management, People Analytics, Time & Attendance, Total Rewards & Payroll etc.

• Excellent stakeholder management and communication skills.

• Experience in agile and waterfall delivery methodologies.

• Relevant certifications in HCM platforms (preferred)

• In-depth understanding of H2R cycle

• HR Cloud module-related knowledge & certifications

• Practical knowledge of AI, GenAI and automation tools transforming HR processes.

• Expertise in managing complex and multi-regional projects.

Given that this is just a short snapshot of the role we encourage you to apply even if you don't meet all the requirements listed above. We are looking for team members who strive to make an impact and are eager to learn. If this sounds like you and you feel you have the skills and experience required, then please apply now.

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As an Implementation Manager based in Boston, MA, you will play a pivotal role in guiding customers through the onboarding and deployment of Workable's Recruiting and HR solutions. You will own a portfolio of clients, ensuring their successful adoption and ongoing satisfaction by acting as the primary point of contact throughout the customer lifecycle.

Key Responsibilities

• Serve as the main point of contact for customers from onboarding through ongoing support, building strong relationships and acting as a trusted advisor.
• Collaborate with Sales during pre-sales discussions to ensure smooth handover and set clear expectations for implementation.
• Manage end-to-end implementation of Workable's solutions, overseeing project timelines, milestones, and proactively addressing risks or delays.
• Lead professional services engagements, including integrations, data migrations, and custom reporting projects.
• Partner with cross-functional teams (Sales, Product, Engineering, Support) to deliver a seamless implementation experience.
• Understand customer goals and challenges, providing guidance and best practices to drive adoption and success.
• Track and report on implementation progress, customer satisfaction, and areas for improvement.
• Conduct post-implementation and post-renewal check-ins to ensure ongoing alignment and maximise product usage.

Requirements

• Bachelor's degree
• 3+ years of experience in customer implementation, onboarding, project management, or consulting
• Experience managing multiple concurrent customer implementation projects
• Experience leading professional services engagements such as integrations, data migrations, or custom reporting
• Experience performing requirements analysis to translate customer needs into implementation plans
• Experience in a customer-facing role working with HR leaders and recruiters

Benefits

Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging workplace, we offer:

• Competitive salary range: $80,000 – $95,000 USD annually, depending on experience and skills
• Comprehensive Coverage: Private Health Insurance, Life, and AD&D Insurance to keep you and your loved ones secure.
• Financial Wellness: 401K, Retirement Plan, and Performance Bonuses to invest in your future.
• Stay Connected: Cell phone reimbursement for seamless communication.
• Work in Style: Apple gear provided to set you up for success.
• Support When You Need It: Access to our Employee Assistance Program (EAP) for personal and professional support.
• Daily Fuel: Receive a daily lunch allowance to keep you energised and productive during your workday at the office.

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Finexio is the leader in AP Payments as a Service, powering the leading embedded payments approach for B2B payments. We simplify how businesses process and receive payments by embedding electronic payments and cash-flow optimization directly into AP and procurement software.

The Role

The Supplier Enablement Associate – Merchant Services is a sales-execution role responsible for converting suppliers into active electronic payment and merchant services participants. This is not an order-taking or “do what I’m told” role. We need someone who thinks, engages, and owns outcomes at the supplier level.

You will run outbound and inbound supplier conversations, lead discovery, position value, handle objections, and drive suppliers through onboarding and activation. You’re expected to diagnose what’s blocking a supplier, adjust your approach, and push the process forward—without waiting for someone to tell you the next step.

Success is measured by supplier conversion and activation (virtual card, ACH, and merchant services), time-to-live, consistent pipeline movement, and clean, accurate CRM documentation.

Responsibilities

Drive Supplier Conversion (Electronic Adoption + Merchant Services)

• Run outbound and inbound supplier outreach to convert suppliers to Finexio payment methods (virtual card, Finexio Express, ACH) and merchant services where applicable.
• Lead discovery to understand current acceptance methods, volumes, and blockers; recommend the best-fit enablement path.
• Communicate value, handle objections (fees, timing, process change), and secure supplier commitment through activation.

Own Merchant Services Enablement End-to-End

• Qualify suppliers, collect required data, and complete application workflows through underwriting and activation.
• Coordinate with internal teams and processing partners to remove friction and keep deals moving.
• Manage time-to-live and follow-ups to ensure suppliers go live and begin processing.

Pipeline & CRM Accountability

• Own an assigned pipeline with disciplined follow-up, clear next steps, and measurable progression.
• Maintain accurate Salesforce activity logging, stage updates, and audit-ready notes/documentation.

Execution, Accuracy, and Escalation Management

• Ensure supplier records and payment instructions are accurate and compliant with Finexio standards.
• Identify issues early, troubleshoot where possible, and escalate appropriately to Operations/Risk/Support to protect conversion timelines.

Reporting & Continuous Improvement

• Track and monitor enrollment, activation, and conversion metrics.
• Identify workflow gaps, bottlenecks, and improvement opportunities.
• Contribute to documentation, training materials, and process enhancements as merchant services scale.

What Success Looks Like (30 / 60 / 90 Days)

First 30 Days

• Complete onboarding across Finexio payment products (virtual card, ACH) and merchant services workflows.
• Start running supplier outreach and discovery calls independently (with coaching as needed).
• Show disciplined CRM habits: log 100% of activity, keep stages/next steps current, and maintain clean supplier records.
• Execute daily outreach cadence and follow-up SLAs consistently (calls, emails, callbacks).

First 60 Days

• Independently run merchant services deals end-to-end: discovery → qualification → application intake → underwriting coordination → activation.
• Manage a high-volume supplier pipeline and consistently move suppliers through defined stages without stall-outs.
• Begin producing measurable outcomes: improving enrollments to targeted payment methods (VC/ACH/MS) and reducing time-to-next-step.
• Maintain strong data hygiene and documentation quality that reduces back-and-forth with Ops/Support.

First 90 Days

• Consistently hit or exceed conversion benchmarks for supplier payment adoption, including merchant services conversions and activations.
• Maintain high accuracy across supplier records and a low escalation/rework rate (clean submissions, fewer exceptions).
• Operate as a dependable execution partner to Account Management, Sales, and Operations—proactively communicating risks, progress, and blockers.
• Demonstrate repeatable execution: steady activity, predictable pipeline movement, and reliable outcomes week over week.

Requirements

• 3+ years in a supplier-facing payments role (supplier enablement, payment operations, merchant services onboarding, or payment processing) where you owned outcomes—not just support tickets.
• Proven ability to convert suppliers to payment methods (virtual card, ACH, and/or merchant services) and manage to conversion benchmarks and activation timelines.
• Merchant services experience is strongly preferred: you’ve sold, qualified, or onboarded merchants/suppliers into acquiring solutions and understand the path from discovery → application → underwriting → activation.
• B2B payments exposure in fintech, AP automation, hospitality, procurement, or similar supplier ecosystems (high-volume vendor outreach environments).
• Working knowledge of payment rails: virtual card, ACH, and merchant acquiring/card processing fundamentals (what’s required, how it works, common objections).
• Comfortable running supplier discovery calls: you can ask the right questions, articulate value, handle objections, and drive a clear next step.
• High-volume execution + precision: strong attention to detail and ability to manage multiple suppliers/workflows at once without sacrificing data quality.
• CRM discipline (Salesforce preferred): you consistently log activity, maintain accurate stages/next steps, and keep pipeline data clean and reliable.

Benefits

• Competitive salary
• Stock options
• Medical, dental, and vision insurance
• Unlimited vacation policy
• Fully remote work environment
• The chance to work in a fast-paced startup environment with experienced industry leaders
• An environment where you can make a real, measurable impact on a high-growth fintech product
• Quarterly virtual team building activities and monthly team lunches
• Compensation: $47,000 - $48,500 (OTE $70,000 - $85,000)

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Responsibilities

• Recruit, onboard, and train new employees
• Manage performance evaluations and provide feedback
• Develop and implement engagement activities to improve employee satisfaction
• Collaborate with local & global stakeholders to achieve organisational goals

Requirements

• Strong recruiting, onboarding, and training skills
• Capability in managing performance evaluations
• Excellent interpersonal and communication skills
• Fluency in Japanese and English
• Knowledge of labor laws and regulations is a plus
• Experience in the entertainment or gaming industry is a plus

Benefits

• Annual paid leaves
• Special leaves
• Health insurance
• Welfare pension insurance
• Occupational accident insurance
• Commuting costs are covered up to 30,000 JPY per month
• Remote work allowance
• Fukurikosei club (Relo Club)
• Employee Assistance Program (EAP)
• Language (English/Japanese) Class
• Others

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The Senior Executive- People & Culture will be responsible for supporting HR Operations of the organisation. You will be responsible for implementing HR policies and processes, Employee on-boarding & off-boarding, managing statutory compliances, preparation of MIS, maintenance and completion of necessary documentation.

Requirements

• A bachelor’s degree from a reputed University (Full Time Only)
• Must have 3-5 years of experience in HR Operation & Employee Engagement in an organisation of similar capacity
• Must have hands-on strong MS Excel skills
• Should have excellent communications skills, be a team player, be adaptable and flexible
• Should have a proactive approach to work
• Excellent communication skills/ability to interact with employees on all levels
• Attention to details/data quality
• Ability to understand and analyse processes
• Ability to identify and resolve problems (troubleshooting)
• Ability to juggle competing priorities and work well under pressure
• Ability to work independently
• Candidate should be Open to work in Flexible Shifts

Roles & Responsibilities

• Handle Onboarding activities, exit formalities and complete all the Full & Final statements
• Manage Statutory Compliance (EPF, ESIC, Gratuity) and coordinate with Vendor for the same
• Provide current and prospective employees with information about policies, job responsibilities, work schedule, compensation, and employee benefits
• Maintain all personnel policies and procedures and provide guidance and interpretation to staff
• Serve as contact person for employees and vendors regarding HR operations
• Manage employees’ queries / concerns / grievances by coordinating with the concerned person / department to give resolutions
• Assist in day-to-day operations of the HR functions and duties
• Maintain and update Employee records and other relevant details in SWAT
• Managing the Monthly, Weekly & Daily Report to be shared with the key stakeholders
• Drive engagement initiatives which include organising small- and large-scale events for employees
• Handling Events & managing monthly floor activities
• Coordinating and facilitating focus groups, surveys, skip meets, one-on-one Connects
• Responsible for all employee communication such as leadership connects, helpdesk & employee connects to maintain high morale, transparency and teamwork resulting in employee satisfaction
• Coordinating and facilitating focus groups, surveys, skip meets, one-on-one interviews, and other methodologies
• Any other HR support which is required at Gurgaon & Bangalore Studio

Benefits

• We offer competitive salaries and annual performance-based bonuses
• We offer generous paid time off, Including 24 Annual leaves and additional paid time off at the year-end (from 25th December to 1st January)
• Benefit from our free Employee Assistance Program (EAP) for mental and emotional wellbeing
• Coverage under Group Mediclaim Policy, Term life Insurance Cover, Accidental insurance cover
• Transport Facility
• Subsidized Meal Facility
• And a lot more!

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Responsibilities:

• Oversee the completion of compensation and benefit documentation, payroll database to reflect additions, deletions, and changes to employee's information.
• Work closely with outsourced payroll processing vendor to ensure payouts are correct and timely.
• Implement, maintain, and review payroll processing to ensure timely and accurate processing of payroll transactions, including new hires, terminations, and changes to pay rate, benefits, taxes, and other deductions.
• Make sure timelines are being met by all parties in accordance with established SLA and be able to escalate appropriately and urgently if deadlines are being missed.
• Process the Final Pay of all Separated Employees.
• Responsible for the completion of all verifications of employment.
• Manage all financial aspects of onboarding new employees, which includes orientation, completion of government numbers, and bank account number.
• Work with employees and bank to set up new hire payroll accounts and ensure employees are receiving ATM cards on time.
• Respond to payroll-related inquiries and resolve concerns.
• Assist with preparing and reconciling reports and resolve all discrepancies related to payroll.
• Prepare and submit monthly/annual payroll reports for approval or as requested.
• Assist auditors for the purpose of providing requested supporting documentation required for audit.
• Stay abreast of current payroll laws and changes and ensure processes and policies follow these rules.
• Other responsibilities and duties as defined from time to time.

Requirements:

• Proven experience as payroll specialist handling payroll for 500-1000 employees.
• At least 3 years working in payroll or similar role.
• BSc/BA in business, accounting, or relevant field is a plus.
• Proficient in MS Office and good knowledge of relevant software (e.g. NetSuite) and databases.
• Very good knowledge of legislation and regulations of the field.
• Excellent verbal and written communication skills.
• A polite and professional disposition.
• Trustworthy with attention to confidentiality.
• Outstanding organizational ability with great attention to detail.

Benefits:

• Great Place to Work certified for 4 consecutive years.
• Hybrid work set-up.

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Sales & Account Acquisition

• Build and execute enterprise sales territory plans, including defining target acquisition and customer “go-get” lists.
• Lead the entire customer sales cycle, including commercial and contract negotiations, onboarding, and transition to account management teams.
• Responsible for overall client relationship, ensuring strong engagement and alignment with Keywords services.
• Work with the production team to protect revenues.
• Receive & respond to customer RFIs/RFPs.
• Use existing networks within the games industry to open doors and create net new opportunities for Keywords, with a focus on introducing Player Engagement Services.

Analytics

• Report on weekly, monthly, and quarterly pipeline opportunities and progress toward quarterly revenue goals.

Communication

• Work cross-functionally with internal teams to ensure alignment on sales strategy and customer objectives.
• Communicate effectively with senior-level stakeholders (CxO, Studio Head, SVP, VP) to build strong enterprise relationships.
• Promote a culture of accountability, collaboration, and customer obsession.

You’d be a great fit for this role if you have:

• 7–10 years of Sales experience selling technology services to Game Industry customers.
• Experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP).
• Proven experience negotiating and closing complex deals in excess of $10M+ TCV.
• Strong critical thinking, commercial creativity, and process-driven execution.
• Data-driven mentality and ability to work through ambiguity.
• High attention to detail and ability to deliver under pressure and deadlines.
• Excellent written and verbal communication skills.
• Self-motivated and able to thrive in a remote working environment.
• Willingness to travel as required.

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.

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We are looking for a motivated and detail-driven Trainee Supplier Quality Engineer to join our Quality team. This is an excellent opportunity for a graduate, apprentice, or early-career professional looking to develop a long-term career in supplier quality within a manufacturing or engineering environment.

Key Responsibilities

• Support the monitoring and improvement of supplier quality performance (e.g. PPM, defect trends, corrective actions).
• Assist with supplier onboarding, approval, and ongoing assessment activities.
• Help investigate supplier quality issues and support root cause analysis and corrective actions.
• Assist with supplier audits (remote and onsite) and follow-up actions.
• Review supplier quality documentation such as inspection reports, certificates, and PPAP submissions.
• Maintain accurate supplier quality records in line with company procedures and quality management systems.
• Work closely with Purchasing, Engineering, Manufacturing, and Quality teams to resolve incoming quality issues.
• Support continuous improvement initiatives across the supply chain.

Hours

Monday to Thursday: 07.00 – 16.00

Friday: 07.00 – 12.00

Rewards and Benefits

Competitive Salary

25 Days Annual Leave Plus Bank Holidays

Pension Contribution

Life Insurance

Eye Care Assistance

Cycle to Work Scheme

Company Events

Wellbeing Incentives

Enhanced Maternity and Paternity Pay

Online GP Service

Employee Assistance Package

Christmas Gifts

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As an HR Intern, you will play a role in identifying the talents of tomorrow, managing the interface between candidates, hiring managers, and the HR team. You will work in a collaborative, fast-paced environment under the supervision of the Talent Acquisition Manager. You will be fully integrated into the team and will receive dedicated mentorship from an HR Generalist to help you grow your skills and professional judgment.

Talent Acquisition, Recruitment & Onboarding:

• Review and filter incoming applications to identify the best profiles for open positions across Motorsport, Corporate, and Club functions.
• Conduct first-round video interviews to assess candidates' motivations and requirements.
• Organize and schedule subsequent interviews between candidates and hiring managers, ensuring a seamless experience for all parties.
• Act as a main point of contact for candidates, providing updates and maintaining a high-quality candidate experience.
• Support the full integration process, including the preparation and enhancement of digital onboarding tools, to ensure a smooth arrival for new hires.

HR Communication & Administration:

• Assist in drafting and distributing internal HR communications (announcements, intranet content, newsletters, organisational charts).
• Maintain and update employee records and assist with HR-related documentation in compliance with internal procedures.
• Support various ongoing HR projects and general administrative tasks (filing, data entry).

HRIS Implementation Support (Workday):

• Assist the HR team in the data collection and migration process for the implementation of the new Workday system.
• Provide support and guidance to internal employees on how to use the new HR platform.
• Help prepare or update documentation to facilitate the transition to the new system for all staff members.

Profile:

• Currently enrolled in a Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.
• A valid internship agreement (convention de stage) for the full 12-month duration of the internship is mandatory.
• Any prior experience in Talent Acquisition or Human Resources is a strong asset.
• A strong interest in HR digital transformation and a genuine passion for Motorsport is a real added value.
• Fluent in English (written and spoken) is a must. Working knowledge of French is an asset.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Organized, detail-oriented, and able to handle confidential information with absolute discretion.
• Eager to learn and proactive in a fast-paced environment.

Our Offer:

• Mentorship: You will be accompanied and coached by HR experts to support your professional growth.
• Remote Work: Up to 2 days of remote work per week.
• Compensation: Monthly internship compensation of CHF 2,000.
• Allowances: Meal allowance of CHF 230/month.
• Transport: Free parking or reimbursement of public transportation costs.

Start date: June 1st 2026 Deadline to apply: March 18th 2026

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Start with an opening paragraph (no heading): what the role is, who the company is, why it matters. If the ad mentions salary, include it here.

Rephrase bullet points in your own words while keeping the factual content. Combine related points where it makes sense.

For benefits/perks: gather them from anywhere in the ad into one section. If the ad mentions nothing about benefits, omit a benefits section entirely.

Do not invent information that is not in the original ad.

Job Description

We're looking for a data-driven, strategic and execution-focused Growth Marketing/Performance Marketing Lead to manage Replit's PLG and self-serve paid acquisition channels. We're looking for someone who can inherit an existing program and immediately drive efficiency, optimization, and scale. Your job is to squeeze more signal from what's working, prune what isn't, and bring a relentless experimentation mindset to accelerating our self-serve growth engine.

You'll work directly with our Head of Growth Marketing and collaborate closely with Creative, Product and Data. This role is ideal for someone who thrives in a high-velocity environment, is deeply channel-native, and is obsessed with improving CAC, conversion rates, and LTV across every stage of the self-serve funnel.

Responsibilities

Own and optimize paid acquisition across PLG channels

Take full accountability for self-serve new user acquisition, free-to-paid conversion, and paid channel efficiency primarily focused on SEM/paid search, but able to lean into other channels such as paid social, display, programmatic, and affiliate

Manage multi-million dollar media budgets with a clear focus on CAC efficiency and return on ad spend

Take a full funnel performance approach from impression to activated paying user — including landing pages, onboarding flow touchpoints, and trial conversion

Drive continuous optimization and a rigorous testing culture

Identify performance gaps and inefficiencies across existing campaigns and channels; develop and execute a prioritized roadmap to address them

Design and run structured A/B and multivariate experiments across creative, copy, audiences, landing pages, and bidding strategies

Establish benchmarks, performance baselines, and a regular cadence of insights reporting to stakeholders

Scale what's working — and build what's missing

Lead channel expansion efforts: identify emerging acquisition opportunities in programmatic, connected TV, or new affiliate partnerships

Partner with Creative and Design teams to develop and iterate on high-performing ad assets optimized for each channel and audience

Develop audience segmentation strategies that target the right users — with channel-appropriate messaging

Build measurement infrastructure and attribution rigor

Partner with Data to ensure accurate measurement of paid channel contribution across the self-serve funnel

Develop incrementality testing frameworks to move beyond last-click and measure true paid lift

Track and report on full-funnel metrics

What You'll Bring

7+ years of performance marketing experience with expertise and hands-on expertise specifically in SEM/Paid Search. Experience with other channels such as paid social (Meta, TikTok, LinkedIn), display, programmatic, and affiliate channels are valuable

Proven track record inheriting and meaningfully improving an existing paid acquisition program — not just maintaining, but finding new efficiency and growth levers

Deep fluency in performance measurement: you understand attribution models, incrementality, MMM basics, and can design experiments that produce actionable signal

Strong analytical skills — you're comfortable pulling your own data, building dashboards, and translating numbers into decisions without waiting for a data team

Experience marketing consumer or prosumer SaaS products with a product-led or freemium growth model at a high growth tech company

Creative instincts backed by data — you know how to brief creative teams and evaluate assets against performance goals, not just aesthetics

Benefits

Competitive Salary & Equity

401(k) Program with a 4% match

Health, Dental, Vision and Life Insurance

Short Term and Long Term Disability

Paid Parental, Medical, Caregiver Leave

Commuter Benefits

Monthly Wellness Stipend

Autonomous Work Environment

In Office Set-Up Reimbursement

Flexible Time Off (FTO) + Holidays

Quarterly Team Gatherings

In Office Amenities

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Location

London

Employment Type

Full time

Location Type

Hybrid

Department

CommercialSolutions Consulting

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

About the role

We are on the hunt for a passionate individual to drive Solutions Consulting and education programs for a fast-growing start up. This is a high-paced role that requires creativity and exceptional customer experience skills. The ideal candidate will develop training strategies, create engaging content, and drive product adoption and success metrics. The role will primarily focus on owning customer onboarding and defining a process that enables our customers to ramp quickly and realize value from our product to drive retention.

If you have a passion for building a creative and innovative culture, and have a proven track record of success in customer onboarding and education, we encourage you to apply for this exciting opportunity to join our team as a Solutions Consultant! You will have the opportunity to work with a dynamic and passionate team in a fast-paced and rapidly growing start up environment.

• Develop and execute a training and education strategy that enables our customers to ramp quickly and realize value from our product in the first 90 days.
• Define and build the customer onboarding process, ensuring it is seamless and efficient.
• Develop fun, engaging, and impactful training and education programs that will help Synthesia continue to lead the Synthetic media category, nurture incredible customer champions and fans, drive customer success, and product adoption.
• Create written and video content that will be delivered in various mediums and platforms, including email, knowledge base, etc.
• Define success measures and drive metrics for product adoption and engagement.
• Collaborate with internal teams (Support, Customer Success, Sales Enablement, Growth, Sales, Product) to align priorities and collaborate on training and education initiatives.

About you...

• Native-level proficiency in Italian
• Extensive experience in customer onboarding, customer education, or training in a SaaS company.
• Strong project management skills with the ability to manage multiple tasks and deadlines simultaneously.
• Excellent communication, presentation, and interpersonal skills.
• Creative and innovative mindset with the ability to develop engaging and impactful training programs.
• Ability to work collaboratively with cross-functional teams to achieve common goals.
• Experience with building certification programs and defining success metrics.
• Passion for providing an exceptional customer experience and a dedication to continuous improvement.
• Ability to thrive in a fast-paced and dynamic start up environment

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Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

People

Compensation

• $265K – $295K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

OpenAI’s People team is committed to hiring, engaging, and supporting world-class talent to help safely build and deploy universally beneficial Artificial General Intelligence (AGI).

About the Role

As Director of People Operations, you will own the core operational infrastructure that enables OpenAI to scale responsibly. This role serves as the operational backbone of the People function, with accountability for data integrity, operational controls, and audit readiness across the systems that support a complex, global workforce, including the operational foundations of recruiting and hiring at scale.

Responsibilities

• Own and continuously improve People Operations across the full workforce lifecycle, from candidate and hiring operations through onboarding and offboarding, ensuring scalable, compliant, and people-centered processes globally.

• Lead and develop a high-performing operations team across people and recruiting operations, setting clear standards, driving accountability, and building strong operational judgment.

• Own the integrity of workforce data end-to-end, from candidate and hiring data through employee lifecycle data, proactively identifying gaps, risks, and failure points before they impact compliance, reporting, or trust.

• Design, document, and rigorously test critical People and hiring processes and internal controls, with a strong focus on auditability, SOX-relevant controls where applicable, and long-term scalability.

• Serve as a senior operational partner to Finance, Legal, IT, Security, and People leadership, translating business needs into durable infrastructure that supports both hiring velocity and responsible workforce scale.

• Oversee People systems and vendors that support hiring and the employee lifecycle (e.g., ATS, HRIS, onboarding, payroll, benefits administration), ensuring reliability, clean handoffs, and strong user experience.

• Lead operational readiness for growth events such as headcount expansion, new entities, new geographies, and other strategic initiatives.

What You Will Bring

• Exceptional judgment, comfort operating in ambiguity, and the ability to balance rigor with empathy at scale.

• Strong operational judgment, with a focus on data-driven decision making and process improvement.

• Proven ability to lead and develop high-performing teams, with a focus on building strong operational judgment and accountability.

• Strong communication and interpersonal skills, with the ability to effectively partner with cross-functional stakeholders.

• Experience with People Operations, Recruiting Operations, or a related field, with a focus on scalable, compliant, and people-centered processes.

• Strong analytical and problem-solving skills, with the ability to identify gaps, risks, and failure points before they impact compliance, reporting, or trust.

• Experience with designing, documenting, and rigorously testing critical People and hiring processes and internal controls, with a strong focus on auditability, SOX-relevant controls where applicable, and long-term scalability.

What We Offer

• Competitive salary and benefits package, including equity and performance-related bonus(es).

• Opportunity to work with a rapidly growing company that is making a significant impact in the field of artificial general intelligence.

• Collaborative and dynamic work environment, with a focus on building strong operational judgment and accountability.

• Professional development opportunities, including training and education programs, to help you grow and develop in your career.

• Flexible work arrangements, including remote work options and flexible hours.

How to Apply

If you are a motivated and experienced professional looking to join a dynamic and growing company, please submit your application, including your resume and a cover letter, to [insert contact information].

Contact Information

[Insert contact information, including email address and phone number].

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Product Designer, Growth

Location

San Francisco

Employment Type

Full time

Department

Product Design

Compensation

• $207K – $295K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The ChatGPT team works across research, engineering, product, and design to bring OpenAI’s technology to the world. We serve a diverse audience of users who are already using ChatGPT daily in their lives and work.

We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.

Design plays a critical role here. To succeed in our mission, it’s crucial that we make our technology intuitive and accessible. We’re hiring a product designer to create products that are easy to use, beautiful, and push the boundaries of what’s possible. As an early team member, you’ll have a huge part in shaping our product direction and design culture.

About the Role

We’re looking for a Growth Product Designer to help shape how millions of people discover and get value from ChatGPT. You’ll design experiences that drive adoption, engagement, retention, and upgrades—balancing user needs with business goals. This role sits at the intersection of product design, experimentation, and storytelling.

_This role is based in our San Francisco HQ. We offer relocation assistance to new employees._

What you’ll do in this role

• Design end-to-end experiences that help people understand, trust, and return to ChatGPT.

• Collaborate with product, engineering, and content design to run experiments and ship high-impact improvements.

• Translate complex AI capabilities into clear, intuitive interfaces that lower barriers to entry.

• Use data and research to guide decisions, while knowing when to trust your instincts.

• Contribute to the evolution of OpenAI’s design systems and voice.

• Help establish our design culture and grow our team

You might thrive in this role if you

• Have a strong portfolio showing thoughtful product design, with experience in growth, onboarding, or consumer-facing products.

• Are comfortable working in fast cycles—sketching, prototyping, and testing ideas quickly.

• Are able to balance qualitative insights with quantitative data.

• Have excellent communication skills, with a collaborative mindset.

• Have a genuine curiously about AI and how it can shape new user behaviors.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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GTM Onboarding Program Manager

Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Compensation

• $177K – $251K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the team

The Enablement team translates OpenAI’s product innovation into real-world customer impact by equipping customer-facing teams with the knowledge, tools, and frameworks needed to succeed in their roles.

About the role

OpenAI is hiring a GTM Onboarding Program Manager to own the operational backbone of onboarding for our global go-to-market organization.

In 2026, OpenAI plans to onboard a large volume of customer-facing employees across sales, technical success, partnerships, and customer success. The onboarding program already exists — this role focuses on operating, scaling, and continuously improving the system that powers it.

You will manage onboarding operations end-to-end: coordinating cohorts, aligning stakeholders, evolving program structure, and ensuring new hires ramp quickly and confidently. You will also help modernize onboarding through AI-first workflows, data-driven iteration, and scalable systems that reduce operational burden while improving the learning experience.

This role is based in San Francisco and works closely with leaders across Sales, Technical Success, Product Enablement, Recruiting, and Revenue Operations.

In this role, you will:

• Run the operational cadence of GTM onboarding programs across multiple roles and hiring cohorts

• Translate hiring forecasts and business priorities into structured onboarding execution

• Manage onboarding logistics including scheduling, communications, certifications, and stakeholder coordination

• Partner with subject matter experts across Product, Sales, and Technical Success to keep onboarding current as products and messaging evolve

• Design scalable systems and processes that support high-volume onboarding while maintaining a high-quality experience

• Implement AI-forward approaches to onboarding operations and learner experience

• Establish and track onboarding success metrics including participation, readiness signals, and ramp indicators

• Continuously improve the program based on field feedback, business changes, and hiring scale

You'll thrive in this role if you:

• Enjoy turning complex programs into repeatable systems that scale

• Have experience operating GTM onboarding or enablement programs in fast-growing technology companies

• Are highly organized and comfortable managing multiple workstreams simultaneously

• Communicate clearly and build trust with stakeholders across different teams and levels

• Think in systems and processes rather than one-off solutions

• Bring curiosity and creativity to applying AI tools to improve workflows and learning experiences

• Are comfortable operating in environments where priorities, products, and hiring needs evolve quickly

Basic qualifications

• Experience owning or operating onboarding or enablement programs for customer-facing teams

• Strong program management and organizational skills

• Experience working cross-functionally with multiple stakeholders

• Ability to manage complex logistics and recurring program operations

• Willingness to work in-office in San Francisco

Preferred qualifications

• Experience supporting sales, technical success, or customer success organizations

• Experience scaling onboarding programs in high-growth environments

• Familiarity with learning platforms, enablement tooling, or onboarding systems

• Experience using AI tools to improve operational workflows or learning programs

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives and experiences of our team members.

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Strategic Customer Success Manager - German Speaking

Location

London

Employment Type

Full time

Location Type

Hybrid

Department

CommercialCustomer Success

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the centre of successful organisations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

About the role

• Reporting to the Senior Director of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers

• As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users

• You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users

• You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite

• Ideal for an individual who wants to expand their career with a fast-growing software company

About you...

• Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS

• Experience in managing a Book of Business along with KPIs

• A track record in managing risk, forecasting, and identifying growth opportunities

• Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services

• Successfully onboarding new clients and building key relationships in the first critical months and beyond

• Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance

• Light video editing using the Synthesia platform

• Retention and growth of our enterprise clients

• Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities

• You need to be German Native / Bilingual Proficiency

• You are based in Europe

At Synthesia we expect everyone to...

• Put the Customer First

• Own it & Go Direct

• Be Fast & Experimental

• Make the Journey Fun

You can read more about this in this public Notion page

The good stuff...

In addition to being a part of a great team, working in a fun and innovative environment, we offer...

• A competitive salary + stock options in our fast-growing Series D start-up.

• Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay

• 25 days of annual leave + public holidays in the country where you are based.

• Cycle to work scheme (London).

• Regular socials.

• Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK)

• A generous referral scheme.

• Pension contribution/salary sacrifice.

• Work from home set up.

• A huge opportunity for career growth as you'll help shape a market-defining product.

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Fraud & Risk Analyst

Location

San Francisco

Employment Type

Full time

Department

Compensation

• $252K – $280K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Account & Platform Integrity team protects OpenAI’s ecosystem from fraud, impersonation, abuse, and account-level threats. We ensure that the people and organizations using OpenAI are who they claim to be, that access is used appropriately, and that bad actors are prevented from exploiting the platform.

We operate at the intersection of identity, access, compliance, and abuse prevention, working closely with Product, Engineering, Legal, Go-To-Market, and Support teams to stop harmful activity before it impacts users, customers, or the business. Our work directly protects revenue, user trust, and platform safety across ChatGPT, the API, and enterprise products.

About the Role

We’re hiring a Fraud & Risk Analyst to help safeguard OpenAI by investigating, validating, and monitoring customer accounts and organizations. You will focus on identity, legitimacy, and risk, ensuring accounts are properly verified, access is appropriate, and emerging threats are detected early.

You’ll handle sensitive and high-stakes investigations involving fraud, impersonation, sanctions, misuse of access, and coordinated abuse. Your work will directly influence who can use OpenAI’s products and how safely we can scale.

_Note: This role may involve reviewing sensitive, confidential, or disturbing content._

We use a hybrid work model of 3 days in the office per week in our San Francisco office.

In this role you will:

• Review and verify customer identities, organizations, and ownership structures

• Investigate suspicious or high-risk accounts (e.g., fraud, impersonation, shell companies, abuse of API or ChatGPT access)

• Evaluate documents, internal data, and third-party sources to determine legitimacy and risk

• Enforce account-level actions such as approvals, restrictions, suspensions, or escalations

• Serve as the case owner for complex, high-visibility verification and integrity cases

• Partner with Legal, Compliance, Sales, and Support to resolve issues quickly and accurately

• Handle escalations, appeals, and sensitive customer communications

• Help design and improve verification workflows, fraud detection, and risk-scoring systems

• Contribute to automation, tooling, and human-in-the-loop review pipelines

• Identify patterns of abuse and recommend new controls or safeguards

• Analyze data to uncover fraud and abuse trends

• Provide feedback to Product and Engineering to improve onboarding, verification, and access controls

• Create clear playbooks and guidance for frontline teams handling high-risk accounts

You Might Thrive In This Role If You...

• Have 5+ years of experience in verifications, fraud, trust & safety, or risk investigations

• Are comfortable making high-impact decisions about who should — or should not — have platform access

• Have experience working cross-functionally with Legal, Product, Sales, and Operations

• Enjoy building systems, not just running them — especially in fast-moving environments

• Are calm under pressure, detail-oriented, and trusted with sensitive and ambiguous cases

• Thrive in environments that require judgment, speed, and accountability

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

Europe

Employment Type

Full time

Location Type

Remote

Department

CommercialPost Sales

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

About the role

We are on the hunt for a passionate individual to drive Solutions Consulting and education programs for a fast-growing start up. This is a high-paced role that requires creativity and exceptional customer experience skills. The ideal candidate will develop training strategies, create engaging content, and drive product adoption and success metrics. The role will primarily focus on owning customer onboarding and defining a process that enables our customers to ramp quickly and realize value from our product to drive retention.

If you have a passion for building a creative and innovative culture, and have a proven track record of success in customer onboarding and education, we encourage you to apply for this exciting opportunity to join our team as a Solutions Consultant! You will have the opportunity to work with a dynamic and passionate team in a fast-paced and rapidly growing start up environment.

• Develop and execute a training and education strategy that enables our customers to ramp quickly and realize value from our product in the first 90 days.
• Define and build the customer onboarding process, ensuring it is seamless and efficient.
• Develop fun, engaging, and impactful training and education programs that will help Synthesia continue to lead the Synthetic media category, nurture incredible customer champions and fans, drive customer success, and product adoption.
• Create written and video content that will be delivered in various mediums and platforms, including email, knowledge base, etc.
• Define success measures and drive metrics for product adoption and engagement.
• Collaborate with internal teams (Support, Customer Success, Sales Enablement, Growth, Sales, Product) to align priorities and collaborate on training and education initiatives.

About you...

• Native-level proficiency in German
• Extensive experience in customer onboarding, customer education, or training in a SaaS company.
• Strong project management skills with the ability to manage multiple tasks and deadlines simultaneously.
• Excellent communication, presentation, and interpersonal skills.
• Creative and innovative mindset with the ability to develop engaging and impactful training programs.
• Ability to work collaboratively with cross-functional teams to achieve common goals.
• Experience with building certification programs and defining success metrics.
• Passion for providing an exceptional customer experience and a dedication to continuous improvement.
• Ability to thrive in a fast-paced and dynamic start up environment

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About the role

The Manager of Post-Sales Enablement owns the strategy, execution, and continuous improvement of enablement programs for Customer Success, Support, and Services teams. This role ensures customer-facing teams have the skills, processes, and tools to accelerate time-to-value, drive adoption, improve retention, and deliver consistent, high-quality customer experiences.

Reporting to the Head of Revenue Enablement, this role is highly strategic and requires the ability to align enablement efforts with company-wide growth initiatives, influence senior leadership, and drive measurable impact on revenue outcomes. It is expected to operate at both the strategic and executional level, ensuring that enablement programs are not only designed but also successfully embedded in the field.

You’ll partner closely with Services & CS leadership, RevOps, Product, and Executive stakeholders to embed best practices, streamline workflows, and measure impact across all stages of the post-sales customer journey. While initially an individual contributor role, this position will scale into a leadership role as the company grows.

Key Responsibilities

Cross-Functional Alignment

• Partner with CRO, CS/Services leadership, RevOps, Product, and PMM to ensure alignment with GTM and customer experience priorities.

• Act as a strategic advisor on post-sales performance and field readiness.

• Proactively partner directly with senior leaders within the post-sales org to create programs and materials that improve the post-sales workflow.

Strategy & Program Execution

• Build and execute a global post-sales enablement strategy aligned to customer outcomes and retention goals.

• Implement and drive adoption of our customer engagement process, activity frameworks, and value realization practices.

• Develop training, onboarding, and ongoing skill development programs for the post-sales roles.

Field Engagement & Process Optimization

• Shadow customer calls, onboarding sessions, and support interactions to identify gaps and opportunities.

• Develop playbooks for onboarding, adoption, renewal readiness, escalation management, and customer health.

• Standardize best practices for QBRs, success planning, and issue resolution.

Tools, AI & Automation

• Partner with CS Ops/RevOps to integrate enablement tools and streamline workflows.

• Drive adoption of post-sales systems (e.g., Planhat, Salesforce, Omni).

• Identify opportunities to use AI and automation to reduce friction and improve efficiency.

Measurement & Insights

• Analyze performance data and adjust enablement programs based on insights.

• Review data to understand behavior change and recommend reinforcement or training programs to increase performance.

Experience Requirements

• 7–10 years in post-sales enablement, Customer Success, Support, Services, or related fields.

• Experience implementing customer success methodologies and driving adoption across global teams.

• Strong background in training, onboarding, and process optimization.

• Proficiency with CS/Support tech stacks and enablement platforms (e.g., CSPs, Salesforce).

• Ability to influence senior leaders and drive cross-functional alignment on complex projects.

• Experience in fast paced, high-growth environments.

• Comfort building from scratch and proven ability to scale programs over time.

Salary

We are targeting a salary range of $120,000 - $160,000, depending on experience.

XML job scraping automation by YubHub

About the role

We are on the hunt for a passionate individual to drive Solutions Consultanting and education programs for a fast-growing start up. This is a high-paced role that requires creativity and exceptional customer experience skills. The ideal candidate will develop training strategies, create engaging content, and drive product adoption and success metrics. The role will primarily focus on owning customer onboarding and defining a process that enables our customers to ramp quickly and realize value from our product to drive retention.

Responsibilities

• Develop and execute a training and education strategy that enables our customers to ramp quickly and realize value from our product in the first 90 days.

• Define and build the customer onboarding process, ensuring it is seamless and efficient.

• Develop fun, engaging, and impactful training and education programs that will help Synthesia continue to lead the Synthetic media category, nurture incredible customer champions and fans, drive customer success, and product adoption.

• Create written and video content that will be delivered in various mediums and platforms, including email, knowledge base, etc.

• Define success measures and drive metrics for product adoption and engagement.

• Collaborate with internal teams (Support, Customer Success, Sales Enablement, Growth, Sales, Product) to align priorities and collaborate on training and education initiatives.

About you...

• Extensive experience in customer onboarding, customer education, or training in a SaaS company.

• Strong project management skills with the ability to manage multiple tasks and deadlines simultaneously.

• Excellent communication, presentation, and interpersonal skills.

• Creative and innovative mindset with the ability to develop engaging and impactful training programs.

• Ability to work collaboratively with cross-functional teams to achieve common goals.

• Experience with building certification programs and defining success metrics.

• Passion for providing an exceptional customer experience and a dedication to continuous improvement.

• Ability to thrive in a fast-paced and dynamic start up environment.

The good stuff...

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

• A competitive salary + stock options in our fast-growing Series D startup

• Hybrid working environment

• 100% Medical, Dental & Vision

• 401k Plan

• Paid parental leave

• 25 days of annual leave + Public holidays + paid sick leave

• Fun culture with regular socials

• A generous referral scheme

• A brand new computer + monitor

Salary

Salary: $70,000 - $130,000 based on experience level and location

Location

Location: New York City or Austin

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About the role

The Senior Manager of Post-Sales Enablement owns the strategy, execution, and continuous improvement of enablement programs for Customer Success, Support, and Services teams. This role ensures customer-facing teams have the skills, processes, and tools to accelerate time-to-value, drive adoption, improve retention, and deliver consistent, high-quality customer experiences.

Reporting to the Head of Revenue Enablement, this role is highly strategic and requires the ability to align enablement efforts with company-wide growth initiatives, influence senior leadership, and drive measurable impact on revenue outcomes. It is expected to operate at both the strategic and executional level, ensuring that enablement programs are not only designed but also successfully embedded in the field.

You’ll partner closely with Services & CS leadership, RevOps, Product, and Executive stakeholders to embed best practices, streamline workflows, and measure impact across all stages of the post-sales customer journey. While initially an individual contributor role, this position will scale into a leadership role as the company grows.

Key Responsibilities

Cross-Functional Alignment

• Partner with CRO, CS/Services leadership, RevOps, Product, and PMM to ensure alignment with GTM and customer experience priorities.

• Act as a strategic advisor on post-sales performance and field readiness.

• Proactively partner directly with senior leaders within the post-sales org to create programs and materials that improve the post-sales workflow.

Strategy & Program Execution

• Build and execute a global post-sales enablement strategy aligned to customer outcomes and retention goals.

• Implement and drive adoption of our customer engagement process, activity frameworks, and value realization practices.

• Develop training, onboarding, and ongoing skill development programs for the post-sales roles.

Field Engagement & Process Optimization

• Shadow customer calls, onboarding sessions, and support interactions to identify gaps and opportunities.

• Develop playbooks for onboarding, adoption, renewal readiness, escalation management, and customer health.

• Standardize best practices for QBRs, success planning, and issue resolution.

Tools, AI & Automation

• Partner with CS Ops/RevOps to integrate enablement tools and streamline workflows.

• Drive adoption of post-sales systems (e.g., Planhat, Salesforce, Omni).

• Identify opportunities to use AI and automation to reduce friction and improve efficiency.

Measurement & Insights

• Analyze performance data and adjust enablement programs based on insights.

• Review data to understand behavior change and recommend reinforcement or training programs to increase performance.

Experience Requirements

• 7–10 years in post-sales enablement, Customer Success, Support, Services, or related fields.

• Experience implementing customer success methodologies and driving adoption across global teams.

• Strong background in training, onboarding, and process optimization.

• Proficiency with CS/Support tech stacks and enablement platforms (e.g., CSPs, Salesforce).

• Ability to influence senior leaders and drive cross-functional alignment on complex projects.

• Experience in fast-paced, high-growth environments.

• Comfort building from scratch and proven ability to scale programs over time.

Salary

We are targeting a salary range of $120,000 - $160,000, depending on experience.

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London

Employment Type

Full time

Location Type

Hybrid

Department

CommercialCustomer Success

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the centre of successful organisations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

About the role

• Reporting to the Head of Customer Success and focusing on accounts in UK/EMEA - you are energetic, driven, and care deeply about the success of our customers

• As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users

• You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users

• You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite

• Ideal for an individual who wants to expand their career with a fast-growing software company

About you...

• Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS

• Experience in managing a Book of Business along with KPIs

• A track record in managing risk, forecasting, and identifying growth opportunities

• Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services

• Successfully onboarding new clients and building key relationships in the first critical months and beyond

• Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance

• Light video editing using the Synthesia platform

• Retention and growth of our enterprise clients

• Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities

• You are based in London or Europe

At Synthesia we expect everyone to...

• Put the Customer First

• Own it & Go Direct

• Be Fast & Experimental

• Make the Journey Fun

You can read more about this in this public Notion page

The good stuff...

In addition to being a part of a great team, working in a fun and innovative environment, we offer...

• A hybrid setting where you can work from our London office in Regents place.

• A competitive salary + stock options in our fast-growing Series D start-up.

• Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay

• 25 days of annual leave + public holidays in the country where you are based.

• Cycle to work scheme (London).

• Regular socials.

• Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK)

• A generous referral scheme.

• Pension contribution/salary sacrifice.

• Work from home set up.

• A huge opportunity for career growth as you’ll help shape a market-defining product.

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About the Role

OpenAI is seeking an Industrial Security Lead to help develop and scale a world-class industrial security program across multiple locations, including San Francisco, Washington DC. In this role, you will be responsible for building and managing secure facilities that enable work with Government partners, overseeing government-required personnel security programs, and ensuring strict compliance with U.S. government regulations. You will collaborate closely with government partners, contractors, and internal teams to safeguard sensitive projects and R&D initiatives.

Responsibilities

• Support tactical operations of the OpenAI’s industrial security program, partnering closely with GRC, facilities, and leadership to ensure compliance with NISPOM, ICD 705, DoD/IC regulations, and other federal requirements to enable rapid execution on OpenAI for Government’s strategic programs.

• Support multi-year security roadmaps to support OpenAI Public Sector projects, accredited facilities, and sensitive R&D initiatives, balancing the agile nature of our business with the timelines and requirements associated with US Government contracts.

• Be on the team supporting classified facilities, SOPs, Fixed Facility Checklists, and related documents.

• Participate in construction and accreditation efforts in partnership with government agencies, design engineers, and contractors.

• Ensure facilities meet and exceed required standards, with ongoing audits and readiness checks.

• Support all aspects of personnel security management associated with OpenAI Public Sector efforts, working directly with government partners to ensure compliance.

• Expert knowledge of using government databases such as DISS, NBIS, and Scattered Castles.

• Support implementation and operations of insider threat and continuous evaluation programs.

• Manage security onboarding, required reporting and approvals, and personnel readiness efforts to ensure staff can support OpenAI Public Sector efforts.

• Liaison with Government security representatives, ensuring smooth communication and compliance with clearances and facilities.

• Support all federal inspections, audits, and incident investigations, maintaining a best-in-class compliance record.

• Manage sensitive material control, secured communications COMSEC, and reporting requirements.

• Conduct risk assessments of relevant operations and drive mitigation initiatives.

• Develop advanced security training.

• Manage related OPSEC programs and Program Protection Plans.

Requirements

• Have 5+ years of experience in industrial security.

• Have an active TS/SCI security clearance Full Scope Polygraph.

• Have expert knowledge of the 32 CFR Part 117, Intelligence Community Directives and Special Access Programs. This is relative to personnel security, facility accreditations and operations, and classified communications.

• Have experience as an FSO, CSSO, or CPSO with DoD, IC and SAP customers.

• Have exceptional communication skills and executive presence, with experience briefing leadership and government officials.

Preferred

• Background in fast-paced AI, R&D, or high-tech environments.

• Advanced certifications such as ISP, CPP, or SPeD.

• Bachelor’s degree in Security Management, Criminal Justice, or similar.

• Experience using Security Controls, Threat S

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What you'll do

Build and manage a growing portfolio of new high value enterprise accounts in the Customer Experience and Conversational AI Experiences spaces to help ElevenLabs meet its revenue goals.

• Build and manage a growing portfolio of new high value enterprise accounts in the Customer Experience and Conversational AI Experiences spaces to help ElevenLabs meet its revenue goals.

What you need

• Experience in building a new category, company, product in a space with previously no penetration

• Experience in value selling a technology product, preferably in Customer Experience and Customer engagement to clients with a global footprint

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