We are looking for someone with 5+ years of professional experience in sales, or business development. You should have a high level of self-motivation and ability to convince our hosts both on the phone (cold calling) and face to face. A positive mindset towards new challenges and empathic personality that enables strong interpersonal relationships are essential. Solution-driven attitude and the ability to work in a responsible and organised way are also required. Near native Italian skills and fluent English skills are preferred but not mandatory.

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As a Sales Representative, you will be responsible for reaching out to vacation rental owners, executing sales strategies, and generating sales by handling all aspects of the sales cycle from prospecting to closing.

Key responsibilities include:

• Executing sales strategies to find out if Holidu is the right solution for hosts' needs
• Handling all aspects of the sales cycle from prospecting to closing
• Being rigorous in activity tracking and monitoring completion of monthly targets
• Conducting regular business trips to focus regions and gaining valuable market insights
• Supporting the onboarding process of new team members and sharing knowledge with international sales teams

To succeed in this role, you will need:

• A high level of self-motivation and ability to convince hosts both on the phone and face-to-face
• A positive mindset towards new challenges and an empathetic personality that enables strong interpersonal relationships
• A solution-driven attitude and the ability to work in a responsible and organized way

Preferred but not mandatory qualifications include experience in sales or account management, travel industry, or online business.

You will also need near-native German skills and fluent English skills, with Italian language skills being a plus.

In return, you can expect a competitive salary and a range of benefits, including travel benefits, gym discounts, and other perks.

Apply online on our career page to join our team and start your adventure with Holidu!

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A typical day in this role will involve working closely with leads to assign daily work, monitoring queues in Upwork and host/guest support cases. You will also be responsible for leading the onboarding of new properties into the Luxe category, ensuring they align with brand, design, and experience criteria. This includes conducting interviews with home consultants, completing their onboarding process, and unblocking onboarding-related challenges by collaborating with market managers and other cross-functional teams.

Your expertise will be essential in assessing walkthrough reports to determine whether a property should pass or fail Luxe criteria, providing detailed reasoning and recommendations. You will also perform visual vetting of potential Luxe listings, assessing design aesthetics, property quality, and overall luxury appeal. Additionally, you will partner with stakeholders to improve vetting frameworks, visual standards, and design benchmarks.

As a subject matter expert on Luxe design and brand positioning, you will ensure consistency across all listings. You will provide feedback and recommendations to refine property evaluation guidelines and Luxe onboarding processes. You will also mentor and coach Luxe specialists on visual assessment and luxury experience standards.

To be successful in this role, you will require a bachelor's degree or equivalent, with 6-8 years of experience in a customer experience, operations, hospitality, or design-led environment. You will also need a background in design, hospitality, architecture, or luxury segment, and proven ability to evaluate properties for luxury standards, including visual and experiential vetting.

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You will be the backbone of our daily operations, managing everything from office logistics to event coordination, ensuring that our workplace is efficient, welcoming, and reflective of our company culture.

In this role, a significant focus will be on managing food and beverage contracts to deliver an exceptional daily experience for our employees.

The Office Coordinator will serve as the primary point of contact for catering partners and vendors, overseeing meal programs, event catering, food setups, and break room amenities.

The ideal candidate will have a strong appreciation for quality food service, catering operations, and thoughtful presentation, with an eye for detail that elevates the employee experience.

Responsibilities:

• Oversee the daily operations of the office, including maintenance, security, and supplies.
• Manage office budget, expenses, and vendor relationships.
• Implement and maintain office policies and procedures.
• Organize internal and external company events and meetings.
• Coordinate with external vendors for catering, equipment, and/or other event needs.
• Ensure the office is clean, safe, and well-maintained.
• Manage relationships with property management and coordinate any necessary repairs or improvements.
• Assist with onboarding processes for new hires.
• Manage mail and shipping logistics

Basic Qualifications:

• Proven experience as an office manager, administrator, or similar role; experience in tech environments is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities with an exceptional attention to detail.
• Strong sense of ownership, optimism, and enthusiasm for tackling complex challenges in a fast-paced environment.

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