In this role, you will be responsible for coordinating responses to state regulatory inquiries, filings, forms, applications, renewals, surety bonds, and other license maintenance items. You will also assist in managing regulatory exams and inquiries, staying up-to-date with regulatory changes, particularly with respect to digital assets, and establishing and maintaining relationships with internal and external partners and business units.

The ideal candidate will be a self-starter who is exceptionally organized, thorough, and detail-oriented, with a background in financial services, payments, digital assets, or other regulated sectors. You will need to be comfortable working in a fast-paced and rigorous environment, with a strong ability to communicate effectively with senior executives, regulators, and other stakeholders.

Responsibilities:

• Coordinate responses to state regulatory inquiries, filings, forms, applications, renewals, surety bonds, and other license maintenance items
• Assist in managing regulatory exams and inquiries, responding to regularly exam matters and monitoring the implementation and closure of any remediation items
• Stay abreast of regulatory changes, particularly with respect to digital assets, and how they impact regulatory affairs' licensing and exam management program activities and responsibilities
• Establish and maintain relationships with internal and external partners and business units, relevant state and local agencies, licensing consultants, and outside counsel
• Work proactively with Legal, Finance, Financial Crimes, Affiliate Officers, Product, and other key stakeholders on managing the regulatory affairs's licensing and examination program
• Support any end-to-end licensing, examination, and related ad hoc inquiries as required in partnership with key stakeholders
• Engage in special projects in support of the regulatory affairs program in North America

Requirements:

• Bachelor's degree in Finance, Political Science, Economics, or a related field
• 10+ years experience in financial services, with significant experience in payments, familiarity with money transmitter statutes, NMLS, the BSA, and other areas of financial services, such as digital assets, lending, loan brokering, and collections
• A history of professional achievement, including excellent academic credentials and success at a payments startup, financial institution, public sector organization, law enforcement agency, or top in-house legal department
• Demonstrated familiarity with leveraging Generative AI and agentic workflows to automate preparing responses to routine questions and requests
• The ability to effectively and credibly communicate with senior executives, regulators, and other stakeholders
• Great interpersonal and critical thinking skills, good judgment, and the ability to work effectively with a wide variety of people inside and outside the company
• Robust communication skills

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