As a Systematic Production Support Engineer, you will be responsible for building, developing, and maintaining a reliable, scalable, and integrated platform for trading strategy monitoring, reporting, and operations. You will work closely with portfolio managers and other internal customers to reduce operational risk through the implementation of monitoring, reporting, and trade workflow solutions, as well as automated systems and processes focused on trading and operations.

Key responsibilities include:

• Building, developing, and maintaining a reliable, scalable, and integrated platform for trading strategy monitoring, reporting, and operations
• Working with portfolio managers and other internal customers to reduce operational risk through the implementation of monitoring, reporting, and trade workflow solutions
• Implementing automated systems and processes focused on trading and operations
• Streamlining development and deployment processes

Technical qualifications include:

• 5+ years of development experience in Python
• Experience working in a Linux/Unix environment
• Experience working with PostgreSQL or other relational databases

Preferred skills and experience include:

• Understanding of NLP, supervised/non-supervised learning, and Generative AI models
• Experience operating and monitoring low-latency trading environments
• Familiarity with quantitative finance and electronic trading concepts
• Familiarity with financial data
• Broad understanding of equities, futures, FX, or other financial instruments
• Experience designing and developing distributed systems with a focus on backend development in C/C++, Java, Scala, Go, or C#
• Experience with Apache/Confluent Kafka
• Experience automating SDLC pipelines (e.g., Jenkins, TeamCity, or AWS CodePipeline)
• Experience with containerization and orchestration technologies
• Experience building and deploying systems that utilize services provided by AWS, GCP, or Azure
• Contributions to open-source projects

This is a unique opportunity to drive significant value creation for one of the world's leading investment managers.

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As part of the team, you will help solve complex business problems by developing viable cutting-edge AI/ML solutions.

You will develop and implement creative solutions that fundamentally transform business processes, delivering breakthrough improvements rather than incremental changes.

You will work closely with other AI/ML researchers and engineers, SWEs, product owners/managers, and business stakeholders, and participate in the full lifecycle of solution development, including requirements gathering with business, experimentation and algorithmic exploration, development, and assistance with productization.

Key Responsibilities:

• Work independently or as part of a team to help design and implement high accuracy and delightful user experience solutions utilizing ML, NLP, GenAI, Agentic technologies.

• Participate in all aspects of solution development, including ideation and requirement gathering with business stakeholders, experimentation and exploration to identify strong solution approaches, solution development, etc.

• Prototype, test, and iterate on novel AI models and approaches to solve complex business challenges.

• Collaborate with cross-functional teams to identify opportunities where AI can create significant business value, and transition solutions into production systems.

• Research and stay updated with the latest advancements in machine learning and AI technologies.

• Participate in code reviews, technical discussions, and knowledge sharing sessions.

• Communicate technical concepts and transformative ideas effectively to both technical and non-technical stakeholders.

Required Skills & Qualifications:

• Bachelor's with 10+ years, Master's with 7+ years, or PhD with 5+ years in Computer Science, Data Science, Machine Learning, or related field.

• Deep expertise and proven ability in developing high accuracy/value solutions to business problems in the NLP, Generative AI, Agentic AI, and/or ML space.

• Hands-on experience with data processing, experimentation, and exploration.

• Strong programming skills in Python.

• Experience with cloud platforms (AWS, Azure, GCP) for deploying ML solutions.

• Excellent problem-solving skills and attention to detail.

• Strong communication skills to collaborate with technical and non-technical stakeholders.

• Ability to work independently and collaboratively.

Additional Preferred Skills & Qualifications:

• Understanding of the financial markets, including experience with financial datasets, is strongly preferred.

• Experience with ML frameworks such as PyTorch, TensorFlow.

• Familiarity with MLOps practices and tools such as SageMaker, MLflow, or Airflow.

• Previous experience working in an Agile environment.

Millennium pays a total compensation package which includes a base salary, discretionary performance bonus, and a comprehensive benefits package. The estimated base salary range for this position is $175,000 to $250,000, which is specific to New York and may change in the future.

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This role directly supports portfolio management teams across Millennium, with operational excellence at the core. Our efforts are focused on delivering the highest quality returns to our investors – providing a world-class and reliable trading and technology platform is essential to this mission.

This is a unique opportunity to drive significant value creation for one of the world's leading investment managers.

Principal Responsibilities:

• Build, develop and maintain a reliable, scalable, and integrated platform for trading strategy monitoring, reporting, and operations.
• Work with portfolio managers and other internal customers to reduce operational risk through:
• Implementation of monitoring, reporting, and trade workflow solutions.
• Implementation of automated systems and processes focused on trading and operations.
• Streamlining development and deployment processes.
• Implementation of MCP servers focused on assisting rest of the Support Engineering team as well as proactively monitoring production environment.

Technical Qualification:

• 5+ years of development experience in Python.
• Experience working in a Linux / Unix environment.
• Experience working with PostgreSQL or other relational databases.
• Ability to understand and discuss requirements from portfolio managers.

Preferred Skills and Experience:

• Understanding of NLP, supervised/non-supervised learning and Generative AI models.
• Experience operating and monitoring low-latency trading environments.
• Familiarity with quantitative finance and electronic trading concepts.
• Familiarity with financial data.
• Broad understanding of equities, futures, FX, or other financial instruments.
• Experience designing and developing distributed systems with a focus on backend development in C/C++, Java, Scala, Go, or C#.
• Experience with Apache / Confluent Kafka.
• Experience automating SDLC pipelines (e.g., Jenkins, TeamCity, or AWS CodePipeline).
• Experience with containerization and orchestration technologies.
• Experience building and deploying systems that utilize services provided by AWS, GCP or Azure.
• Contributions to open-source projects.

The estimated base salary range for this position is $100,000 to $175,000, which is specific to New York and may change in the future. Millennium pays a total compensation package which includes a base salary, discretionary performance bonus, and a comprehensive benefits package. When finalizing an offer, we take into consideration an individual's experience level and the qualifications they bring to the role to formulate a competitive total compensation package.

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As an ML Engineer, you will design, implement, and scale automated evaluation pipelines that help customers trust and operationalize advanced AI systems across defense, intelligence, and federal missions.

Key responsibilities include:

• Developing and maintaining automated evaluation pipelines for ML models across functional, performance, robustness, and safety metrics, including LLM-judge–based evaluations.

• Designing test datasets and benchmarks to measure generalization, bias, explainability, and failure modes.

• Building evaluation frameworks for LLM agents, including infrastructure for scenario-based and environment-based testing.

• Conducting comparative analyses of model architectures, training procedures, and evaluation outcomes.

• Implementing tools for continuous monitoring, regression testing, and quality assurance for ML systems.

• Designing and executing stress tests and red-teaming workflows to uncover vulnerabilities and edge cases.

• Collaborating with operations teams and subject matter experts to produce high-quality evaluation datasets.

This role requires an active security clearance or the ability to obtain a security clearance.

Ideal candidates will have experience in computer vision, deep learning, reinforcement learning, or NLP in production settings, strong programming skills in Python, and background in algorithms, data structures, and object-oriented programming.

Nice to have qualifications include graduate degree in CS, ML, or AI, cloud experience (AWS, GCP), and model deployment experience.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.

Scale employees in eligible roles are also granted equity-based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant.

You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO.

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Your primary responsibilities will include:

• Driving research on the effectiveness and limitations of existing LLM evaluation techniques.
• Designing and developing novel evaluation benchmarks for large language models, covering areas such as instruction following, factuality, robustness, and fairness.
• Communicating, collaborating, and building relationships with clients and peer teams to facilitate cross-functional projects.
• Collaborating with internal teams and external partners to refine metrics and create standardized evaluation protocols.
• Implementing scalable and reproducible evaluation pipelines using modern ML frameworks.
• Publishing research findings in top-tier AI conferences and contributing to open-source benchmarking initiatives.
• Mentoring and guiding research scientists and engineers, providing technical leadership across cross-functional projects.
• Staying deeply engaged with the ML research community, tracking emerging work and contributing to the advancement of LLM evaluation science.

The ideal candidate will have 5+ years of hands-on experience in large language model, NLP, and Transformer modeling, in the setting of both research and engineering development.

You will thrive in a high-energy, fast-paced startup environment and be ready to dedicate the time and effort needed to drive impactful results.

Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training.

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We're seeking a Tech Lead Manager to lead a talented team of research scientists and research engineers focused on developing and implementing novel evaluation methodologies, metrics, and benchmarks to assess the capabilities and limitations of our cutting-edge LLMs.

Key responsibilities:

• Lead a team of highly effective research scientists and research engineers on LLM evals.
• Conduct research on the effectiveness and limitations of existing LLM evaluation techniques.
• Design and develop novel evaluation benchmarks for large language models, covering areas such as instruction following, factuality, robustness, and fairness.
• Communicate, collaborate, and build relationships with clients and peer teams to facilitate cross-functional projects.
• Collaborate with internal teams and external partners to refine metrics and create standardized evaluation protocols.
• Implement scalable and reproducible evaluation pipelines using modern ML frameworks.
• Publish research findings in top-tier AI conferences and contribute to open-source benchmarking initiatives.

Ideal candidate has 5+ years of hands-on experience in large language model, NLP, and Transformer modeling, in the setting of both research and engineering development. Experience supporting and leading a team of research scientists and research engineers is also required.

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Your responsibilities will include identifying areas where ML can create value for our customers, identifying the right ML framing of product problems, working with teammates and Product and Design stakeholders, conducting exploratory data analysis and research, deeply understanding the problem area, researching and identifying the right algorithms and tools, being pragmatic, but innovating right to the cutting-edge when needed, performing offline evaluation to gather evidence an algorithm will work, working with engineers to bring prototypes to production, planning, measuring & socializing learnings to inform iteration, and partnering deeply with the rest of team, and others, to build excellent ML products.

To be successful in this role, you will need to have broad applied machine learning knowledge, 3-5 years applied ML experience, practical stats knowledge (experiment design, dealing with confounding etc), intermediate programming skills, strong communication skills, both within engineering teams and across disciplines, comfort with ambiguity, typically have advanced education in ML or related field (e.g. MSc), and scientific thinking skills. Bonus skills and attributes include track record shipping ML products, PhD or other experience in a research environment, deep experience in an applicable ML area. e.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering, strong stats or math background, visualization, data skills, SQL, matplotlib, etc.

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Key responsibilities include:

• Design and implement automated ML and NLP pipelines for data preprocessing, query understanding and rewrite, ranking and retrieval, and model evaluation
• Collaborate with product managers and cross-functional teams to drive technology-first initiatives that enable novel business strategies and product roadmaps for the search and discovery experience
• Contribute to building a robust framework for evaluating search ranking improvements - both offline and online

The ideal candidate will have a strong understanding of computer science fundamentals, experience applying LLM to search relevance, and contributions to well-used open-source projects.

At Databricks, you'll have the opportunity to shape the future of AI-driven products, work with cutting-edge models, and collaborate with a world-class team of AI and ML experts.

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Your North Star: Build innovative, data-driven products that enhance patient engagement and retention to improve the lives of moms and babies.

We're looking to bring on an experienced Senior Data Scientist to own the data strategy for our Growth and Patient Experience team. In this role, you will hold a dual focus: optimizing the top-of-funnel strategy to grow patient enrollment, and driving the development of next-generation products that keep those patients engaged throughout their care journey.

Responsibilities

• Become an expert in patient behavior, engagement patterns, and retention drivers, owning the team’s data science roadmap and playing a foundational role in shaping Pomelo's patient experience strategy
• Collaborate deeply with the Marketing team to build and optimize a multi-channel enrollment strategy. You will build attribution models, analyze funnel conversion rates, and identify the best ways to allocate resources towards patient enrollment.
• Define and iterate on key metrics that define the health of the business, such as enrollment and retention rates, and present insights to Pomelo’s leadership team
• Complete exploratory analyses to inform development of enrollment and engagement-focused features, such as conversation topic categorization and patient journey segmentations
• Build robust data pipelines and analytics infrastructure that connect external, marketing and product usage data, creating a unified view of the patient journey.
• Lead the team’s approach to A/B testing across marketing and product initiatives to accurately measure impact
• Collaborate closely with Product, Clinical, and Engineering teams to translate patient insights into actionable product improvements and new feature development

Requirements

• 4+ years professional experience in data science, product analytics, or data engineering
• 1+ years professional experience working in healthcare, consumer health, or high-touch consumer products
• Expert proficiency in both SQL and Python, with demonstrated ability to work across the full data stack
• Strong product sense with experience in product prototyping, A/B testing, and user behavior analysis
• Passionate about improving maternal health outcomes and creating exceptional patient experiences
• Proven track record of scoping and implementing data-driven product solutions to complex, ambiguous problems
• Comfortable leading cross-functional initiatives with Product, Engineering, and Clinical teams as a strategic partner and technical expert
• A strong communicator and a keen nose for value - someone who can easily and quickly understand the needs of different audiences
• Experience with data visualization and dashboarding tools (e.g., Looker, Tableau, Metabase)
• Experience working with modern data stack tools (e.g., dbt, Airflow, Snowflake)

Bonus Points

• Experience with AI model development including fine-tuning, prompt engineering, model evaluation and building production AI applications
• Background in healthcare AI, clinical decision support, or medical NLP

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Unlike traditional QA, this work sits at the intersection of AI behavior analysis, intent recognition evaluation, conversation quality assessment, model output auditing, and light prompt testing and refinement.

As an AI Quality Assurance Intern, you will:

• Execute structured test plans for AI Agent implementations
• Validate that intents, entities, and workflows trigger correctly
• Identify behavioral inconsistencies, misclassifications, or hallucinations
• Review and validate AI-generated suggestions, summaries, and classifications
• Provide actionable feedback to improve intent models and redaction/PII handling
• Run bias, redaction, and transcription accuracy checks
• Spot patterns or emerging issues across test sets
• Contribute ideas for improving internal QA processes and tools

This is an excellent fit for students interested in AI/ML, NLP, or chatbots, product quality and user experience, linguistics, conversation analysis, or human–AI interaction, or exploring a career in AI evaluation, AI ops, or product QA.

Perks & Benefits:

• $30-$50 per hour subject to taxes
• Lunch can be expensed (up to $25) while working in the office.
• PT0: 4 days

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Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time.

Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer

At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level.

We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

Dialpad’s Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud-native products and services.

Every day, millions of users across the world leverage our technology for communicating effectively and efficiently.

Every engineer on our global engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results.

Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work,enabling companies to work from anywhere and making business communication more human.

Dialpad’s Analytics team owns data pipelines, multiple databases, a modular query layer, and rich FE components to deliver intuitive and powerful end-user-facing analytics experiences that allow Dialpad customers to make data-driven business decisions.

Our teams are highly collaborative and comprise cross-disciplinary professionals, including Product Managers, Designers, QA specialists, as well as Engineers specialising in Data Engineering, Data Science, and Telephony.

This position reports to the Engineering Manager, who is based in Bengaluru, and the role will be based in our Bengaluru, India Office.

The position will require a hybrid working arrangement based out of our Bengaluru office.

What you’ll do

• Contribute to the design, development, and maintenance of information retrieval and distributed systems.

• Build and optimize search engines, including indexers, analyzers, ranking, and re-ranking strategies.

• Work on hybrid search techniques, including dense vector manipulation, rank fusion, and reranking.

• Maintain and enhance highly scalable search platforms with a focus on performance and cost efficiency.

• Ensure high availability, reliability, and fault tolerance in search services.

• Collaborate with cross-functional teams to translate business requirements into technical solutions.

• Develop and optimize real-time distributed systems, microservices, and message-driven architectures.

• Implement and maintain monitoring, alerting, and performance metrics for platform reliability.

• Evaluate and integrate emerging technologies to improve search capabilities.

• Write clean, modular, and well-tested code while following best engineering practices.

• Participate in code reviews to ensure quality, maintainability, and scalability.

• Provide mentorship and technical guidance to junior engineers.

Skills you’ll bring

• 4-7 years of experience in information retrieval or distributed systems engineering.

• Strong understanding of search platforms and experience maintaining search engines at scale.

• Deep knowledge of indexers, analyzers, field mapping, and ranking techniques.

• Experience with NLP/NLU within the context of information retrieval.

• Expertise in dense vector manipulation and optimization.

• Familiarity with hybrid search, rank fusion, and reranking techniques.

• Proficiency in Go and Python 3 (experience with Rust or TypeScript is a plus).

• Strong understanding of distributed systems, microservices, and message-driven architectures.

• Passion for real-time performance optimization and high availability.

• Experience with API design using Swagger, OpenAPI, or equivalent tools.

• Knowledge of gRPC or equivalent RPC protocols.

• Experience with Docker and Kubernetes for containerized deployments.

• Familiarity with cloud platforms (GCP preferred, AWS/Azure optional).

• Hands-on experience with Infrastructure as Code tools like Terraform or Ansible.

• Knowledge of CI/CD frameworks and continuous delivery practices.

Why Join Dialpad

• Work at the center of the AI transformation in business communications

• Build and ship agentic AI products that are redefining how companies operate

• Join a team where AI amplifies every employee’s impact

• Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.

We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.

Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

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The role is ideal for a senior modeler who also enjoys developing, productionizing models and leading technical direction across teams. The successful candidate will be able to provide technical leadership through design reviews, mentoring, and raising the quality bar for modeling and ML engineering practices.

In addition to the above responsibilities, the successful candidate will be expected to:

• Collaborate with infra/platform teams to ensure scalable, reliable training/serving (latency, cost, observability, rollout safety).
• Partner with signal-consuming teams (ranking, retrieval, integrity, ads) to define signal contracts, adoption patterns, and success metrics.
• Own the full ML lifecycle: data/labeling strategy (human labels + weak supervision), training pipelines, offline evaluation, online experimentation, deployment, and monitoring/retraining.
• Provide technical leadership through design reviews, mentoring, and raising the quality bar for modeling and ML engineering practices.

Nice to have: experience with Cursor, Copilot, Codex, or similar AI coding assistants for development, debugging, testing, and refactoring; familiarity with LLM-powered productivity tools for documentation search, experiment analysis, SQL/data exploration, and engineering workflow acceleration.

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We're looking for someone with 5-8 years of applied ML experience, previous background in a senior/staff role, and significant demonstrated impact that their work has had on the product and/or the teams. You should have strong programming skills, experience as the primary technical leader for a team, and strong communication skills, both within engineering teams and across disciplines.

As a bonus, we're looking for someone with a track record of shipping ML products, PhD or other experience in a research environment, deep experience in an applicable ML area, and strong stats or math background.

We offer competitive salary and equity in a fast-growing start-up, regular compensation reviews, pension scheme, life assurance, comprehensive health and dental insurance, flexible paid time off policy, paid maternity leave, and relocation support for those moving to our offices.

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As a Machine Learning / AI Engineer, you will design, build, and productionize ML models for Search, Discovery, Ranking, Retrieval-Augmented Generation (RAG), and generative AI features. You will also build and maintain scalable data pipelines to collect high-quality training and evaluation datasets, including annotation systems and human-in-the-loop workflows.

You will collaborate closely with engineers, researchers, designers, and product managers across multiple teams to deliver high-quality ML-driven features and infrastructure. This is a high-impact, cross-functional role where you will shape both foundational systems and user-facing capabilities.

Key responsibilities include:

• Design, build, and productionize ML models for Search, Discovery, Ranking, Retrieval-Augmented Generation (RAG), and generative AI features.
• Build and maintain scalable data pipelines to collect high-quality training and evaluation datasets, including annotation systems and human-in-the-loop workflows.
• Collaborate with AI researchers to iterate on datasets, evaluation metrics, and model architectures to improve quality and relevance.
• Work with product engineers to define and deliver impactful AI features across Figma's platform.
• Partner with infrastructure engineers to develop and optimize systems for training, inference, monitoring, and deployment.
• Explore new ideas at the edge of what's technically possible and help shape the long-term AI vision at Figma.

Requirements include:

• 5+ years of industry experience in software engineering, with 3+ years focused on applied machine learning or AI.
• Strong experience with end-to-end ML model development, including training, evaluation, deployment, and monitoring.
• Proficiency in Python and familiarity with ML libraries like PyTorch, TensorFlow, Scikit-learn, Spark MLlib, or XGBoost.
• Experience designing and building scalable data and annotation pipelines, as well as evaluation systems for AI model quality.
• Experience mentoring or leading others and contributing to a culture of technical excellence and innovation.

Preferred qualifications include:

• Familiarity with search relevance, ranking, NLP, or RAG systems.
• Experience with AI infrastructure and MLOps, including observability, CI/CD, and automation for ML workflows.
• Experience working on creative or design-focused ML applications.
• Knowledge of additional languages such as C++ or Go is a plus, but not required.
• A product mindset with the ability to tie technical work to user outcomes and business impact.
• Strong collaboration and communication skills, especially when working across functions (engineering, product, research).

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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Key responsibilities include:

• Developing and deploying ML-based search and discovery relevance models and systems integrated with Databricks' products and services.
• Designing and implementing automated ML and NLP pipelines for data preprocessing, query understanding and rewrite, ranking and retrieval, and model evaluation, enabling rapid experimentation and iteration.
• Collaborating with product managers and cross-functional teams to drive technology-first initiatives that enable novel business strategies and product roadmaps for the search and discovery experience.
• Contributing to building a robust framework for evaluating search ranking improvements - both offline and online.

Requirements include:

• A Bachelor's degree in Computer Science or a related field, with a Master's or PhD preferred.
• 5+ years of experience developing search relevance systems at scale in production or in high-impact research environments.
• Experience applying LLM to search relevance.
• Strong understanding of computer science fundamentals.
• Contributions to well-used open-source projects.

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This is an exciting opportunity to solve challenging problems and make a big impact as we invest in making technographics a first-class offering.

Key Responsibilities:

• Build and optimize big data pipelines to extract and process signals from the web, job postings, and other sources
• Design and implement data architectures and storage solutions to efficiently handle massive data volumes
• Collaborate closely with data scientists to support and integrate ML models into data workflows
• Continuously improve data quality, performance, and scalability of our technographic data platform
• Drive technical strategy and roadmap for the data processing infrastructure

Requirements:

• Extensive experience building and scaling big data pipelines and architectures from scratch
• Deep expertise in big data frameworks (Hadoop, Spark) and the JVM stack (Java, Scala)
• Strong software engineering fundamentals and ability to write efficient, high-quality code
• Experience with entity recognition and NLP techniques a plus
• Proven track record delivering results and driving projects in a fast-paced environment
• Excellent collaboration and communication skills to work with data scientists, analysts and product teams
• Passion for leveraging huge datasets to power valuable insights

Ideal Background:

• 8+ years of experience in software engineering roles
• Experience working with very large datasets and distributed systems
• Familiarity building data pipelines at large tech companies or data-driven organisations
• Bachelor's or advanced degree in Computer Science, Engineering or related technical field

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We are seeking a highly skilled and experienced Staff Software Engineer to join our Communication Products team. As a Staff Engineer, you will be responsible for leading the technical vision for ML-powered messaging features, architecting and delivering intelligent capabilities end-to-end, and partnering deeply with ML and product teams.

The Difference You Will Make:

As a Staff Engineer on the team, you will define and drive the technical strategy for integrating ML capabilities into Airbnb's messaging products, including smart replies, message classification, content moderation, translation, and conversational assistance. You will also own the full lifecycle of ML-powered features: from prototyping and experimentation through launch, monitoring, and iteration.

A Typical Day:

• Design, build, and operate the systems that serve ML models within the messaging stack, with a focus on latency, reliability, and scalability
• Write and review technical designs that solve large, open-ended problems at the intersection of ML and product engineering without clearly-known solutions
• Partner with ML, data science, and product teams to identify high-value opportunities, establish evaluation criteria, and close the gap between offline model performance and production impact
• Collaborate with other engineers and cross-functional partners across Messaging, Trust & Safety, Localization, and Platform organizations to align on long-term technical solutions
• Mentor, guide, advocate, and support the career growth of individual contributors
• Establish engineering standards for ML integration across the messaging surface, including feature flagging, A/B testing, observability, and graceful degradation

Your Expertise:

• 9+ years of relevant engineering hands-on work experience
• Bachelors, Masters, or PhD in CS or related field
• Demonstrated experience building and shipping ML-powered product features in production environments, including model serving, feature pipelines, online/offline evaluation, and monitoring
• Exceptional architecture abilities and experience with architectural patterns of large, high-scale applications
• Familiarity with NLP/NLU techniques and large language models, particularly as applied to messaging, conversational AI, or content understanding
• Shipped several large-scale projects with multiple dependencies across teams, specifically at the intersection of ML infrastructure and product engineering
• Technical leadership and strong communication skills with the ability to translate between ML research, product goals, and engineering execution
• Experience operating distributed, real-time systems at scale with high reliability requirements
• Experience with real-time messaging systems or event-driven architectures
• Familiarity with ML infrastructure at scale (e.g., feature stores, model registries, online inference platforms)
• Prior work on trust & safety, content moderation, or internationalization in a messaging context
• Experience with LLM-based product features, including prompt engineering, retrieval-augmented generation, or fine-tuning

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range: $204,000-$255,000 USD

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This role is unique in that it directly improves the safety, trust, and quality of real-world user experiences by advancing Airbnb's ability to understand, interpret and act on content at scale. You will help shape how the platform reasons about listings, profiles, messages and other user-generated content by building the next generation of Trust Content Understanding Models.

The ideal candidate is a motivated and talented 'full-stack' Data Scientist with strong applied ML intuition and a bias toward impact, who can own and drive forward challenging, high-visibility initiatives such as:

• Advance Airbnb's content integrity capabilities by building Natural Language Processing (NLP) and LLM-based models that understand intent, policy compliance, quality and risk across listings, profiles, and user communications

• Develop high-performing models for detecting problematic or misleading content, including text classification, semantic similarity, information extraction and generative model-based reasoning for policy interpretation and enforcement

• Design and optimize human-in-the-loop Machine Learning (ML) systems for content review, labeling, escalation and continuous model improvement

• Build systems to detect emerging content risks and abuse patterns across regions, cohorts and surfaces using statistical, ML and representation-learning approaches

• Design intelligent sampling and evaluation strategies to measure rare events, policy recall, false positives/negatives and model blind spots in large-scale content systems

A Typical Day:

• Artificial Intelligence / Machine Learning: Build and deploy production AI/ML systems for content integrity and trust content understanding, including feature engineering, model development and evaluation, thresholding, error analysis and end-to-end model lifecycle management. This includes working with NLP and LLM-based models in real production settings.

• Inference: Partner with inference data scientists to conduct rigorous quantitative analyses, applying working knowledge of causal inference to interpret results, assess impact, and identify gaps and opportunities to improve content quality and trust outcomes.

• Optimization: Develop frameworks to analyze tradeoffs between enforcement accuracy, user experience, operational cost and coverage, and propose strategies to optimize overall system effectiveness.

• Communication & Collaboration: Deliver robust research reports with effective data visualizations, clear storytelling and bullet-proof accuracy to drive forward impact in collaboration with cross-functional partners in product, engineering and operations

• Empowerment: Think strategically about how to scale and evolve Airbnb's content integrity defenses, helping define the long-term vision for the role of AI-driven content understanding across the Trust ecosystem.

Your Expertise:

• 5+ years of industry experience in a quantitative analysis role with a Master’s degree in a quantitative field (computer science, statistics etc.), or 2+ years of experience with a Ph.D.

• State-of-the-art knowledge of AI/ML models

• Hands-on experience building, evaluating, and deploying NLP and LLM-based solutions, including text classification, information extraction, semantic understanding or generative applications.

• Working knowledge of causal inference

• Skilled in statistical programming (Python or R) and database usage (SQL)

• Proven ability to communicate clearly and effectively to audiences of varying technical levels

• Ability to translate complex findings and results into compelling narratives that drive impact

• Excellent project management, communication, and collaboration skills

• Trust & Safety experience is a plus

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range $177,000-$208,000 USD

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This leader will drive the strategy, development, and deployment of machine learning models that detect and prevent harmful content and behavior at scale.

In this role, you will own the roadmap for Safety and moderation ML, lead a team of applied scientists and engineers, and partner cross-functionally across Product, Engineering, Safety operations, Trust & Community, and AI/ML Platform to innovate on real-time detection, automation, and user protection systems.

You will leverage modern ML , including fine-tuned LLMs , to ensure Reddit remains a safe, welcoming, and positive environment for our global user base.

Responsibilities:

• Set the vision and strategy for applying ML to Trust & Safety, ensuring scalable, proactive protection against evolving abuse patterns.

• Lead and grow a high-performing Safety ML organization, including applied research, model development, productionization, and continuous improvement.

• Develop and deploy cutting-edge Safety ML systems (including fine-tuned LLMs and transformer models) that outperform state-of-the-art solutions in quality, latency, and efficiency.

• Partner with Trust & Safety, Product, Moderation, and AI/ML Platform teams to identify safety risks, emerging harm vectors, and ML opportunities that improve detection, enforcement, and user experience.

• Drive successful experimentation, evaluation, and model lifecycle management, ensuring high precision, recall, explainability, and policy alignment.

• Champion ethical and responsible AI practices in all Safety ML solutions.

• Track performance through metrics, research-based iteration, and alignment with Reddit’s safety policies and regulatory standards.

• Represent Safety ML leadership internally and externally , including conferences, publications, industry groups, and cross-company collaboration initiatives.

Required Qualifications:

• 10+ years of experience in Machine Learning, AI, or applied research, with a strong background in Trust & Safety, abuse prevention, detection, or content integrity.

• 5+ years of experience leading multi-disciplinary ML teams (applied science, engineering, analytics) in a high-growth or high-impact environment.

• Proven track record of shipping ML systems at scale in production, ideally including transformer-based models and LLM fine-tuning.

• Depth in NLP, content understanding, detection systems, supervised and weak-supervision techniques.

• Strong cross-functional leadership skills, with ability to influence executives and foster alignment across Safety, Product, and Engineering.

• Thought leadership in responsible AI, safety ML research, or safety measurement frameworks.

Bonus points if you have:

• Experience building or operating real-time abuse detection and automated moderation systems in a complex user-generated content ecosystem.

• Prior work in consumer-facing tech, social platforms, or large-scale community-driven products.

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs

• 401k with Employer Match

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support

• Family Planning Support

• Gender-Affirming Care

• Mental Health & Coaching Benefits

• Flexible Vacation & Paid Volunteer Time Off

• Generous Paid Parental Leave

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As a Research Engineer on Alignment Science, you'll collaborate with other teams including Interpretability, Fine-Tuning, and the Frontier Red Team. Your responsibilities will include testing the robustness of our safety techniques, running multi-agent reinforcement learning experiments, building tooling to efficiently evaluate the effectiveness of novel LLM-generated jailbreaks, and contributing ideas, figures, and writing to research papers, blog posts, and talks.

You may be a good fit if you have significant software, ML, or research engineering experience, have some experience contributing to empirical AI research projects, and have some familiarity with technical AI safety research. Strong candidates may also have experience authoring research papers in machine learning, NLP, or AI safety, have experience with LLMs, have experience with reinforcement learning, and have experience with Kubernetes clusters and complex shared codebases.

The annual compensation range for this role is $350,000-$500,000 USD.

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Responsibilities:

• Work with technical and business teams to develop robust insights, create data narratives and leverage Airbnb’s rich data to define metrics.
• Build advanced analytical capabilities and tools, passionate about solving complex problems with data; adding a new perspective to existing solutions and making business decisions based on careful and thoughtful analysis.
• Leverage Airbnb’s state-of-art machine learning infrastructure, and other central data science tools to build and collaborate with a strong team of engineers, product managers, designers and operation agents to achieve shared, cross-functional goals.
• Develop a deep understanding of how guests and hosts interact with our payments platform and how we can manage our risk while meeting our regulatory compliance requirements, through structured and unstructured data sources.

A Typical Day:

• Execute projects with regular direction; Set a roadmap for projects up to a quarter ahead providing constant updates to business stakeholders, analytics management and deliver against agreed timelines.
• Ensure the availability of data quality and data integrity for analysis and reporting, by blending external and internal data, working closely with global operations and India analytics functions.
• Perform data modeling for the various entities involved in Airbnb including customers, hosts, cases, agents, and others using modern data modeling tools and frameworks to provide the analytical foundation of Airbnb’s Advance Analytics positions.
• Execute ad-hoc reporting, data investigations, and root cause analysis into various operational areas including policy incubation, enforcement efficacy, prevalence, efficiency, agent tooling, agent staffing & optimization, and agent quality & efficiency to identify and solve for operational bottlenecks and inefficiencies.
• Devise business metric frameworks and optimization models to make optimal business decisions that support arguments for Airbnb’s product, operations and policy issues - Influence data-driven decisions across global sites and business verticals in day-to-day via business reviews, self-serve portal, planning scorecards, and impact analyses among others.
• Experiment with new Airbnb policy / product features to help deter and mitigate risk - Influence machine learning models in partnership with DS / Engg teams to automate policy enforcement decisions, while enqueueing the most complex cases for manual review by agents

Your Expertise:

• 6+ years of industry experience and an Advanced degree in Business Analytics or other (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research).
• Good communication and collaboration skills with the ability to work effectively with internal teams in a cross-cultural and cross-functional environment. Ability to conduct rigorous analysis and communicate conclusions to both technical and non-technical audiences
• Proven track record of delivering full stack data projects from inception to business impact.
• Advanced level proficiency in SQL/NoSQL, programming languages such as Python, R, SAS and Intermediate level knowledge of data foundations and databases like Presto, Hive, Teradata, Spark.
• Familiarity with EDA, hypothesis testing, significance testing, linear regression, logistic regression, SVM, ridge regression, lasso regression, random forest, basic concepts of NLP, KNN, K-Means, A/B testing, multivariate testing, and digital funnel testing.
• Beginner level understanding of statistical and machine learning techniques, Tableau or similar BI platform to develop reports and dashboards
• Have a positive and solution-oriented mindset with an ability to maintain confidentiality and objectivity.
• Exceptional problem-solving abilities, self-motivation and ability to work autonomously, strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
• Knowledge and experience in payments processes, systems and tools would be a plus - Knowledge and experience in risk/compliance processes and data needs would be a plus

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is inclusive of allowances and is subject to change and may be modified in the future. This role may also be eligible for bonus or incentives, one or more equity programs, benefits, and Employee Travel Credits. India Annual Pay Range₹1,890,000-₹2,700,000 INR

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Scale AI invites applications for a Visiting Faculty position with expertise in Machine Learning in the Healthcare Domain. The ideal candidate will have a strong background in Computer Science, Bioinformatics, or a closely related field, and a proven track record of innovative research in Machine Learning and its Applications in Healthcare Domain.

Responsibilities:

Develop cutting-edge research programs that align with areas such as utilizing electronic health records and non-clinical data for modeling and predicting health behaviors and outcomes. Collaborate with engineers at Scale AI to engage in collaborative research and development. Address issues of bias and fairness in AI within healthcare.

Required Qualifications:

A Ph.D. in Computer Science, Biostatistics, Biomedical Informatics, or a closely related quantitative field. Demonstrated excellence in research with a focus on Machine Learning and NLP applications in Healthcare, evidenced by high-impact publications and/or significant grant funding. Strong communication and collaboration skills.

Please note that our policy requires a 90-day waiting period before reconsidering candidates for the same role.

About Us:

At Scale, our mission is to develop reliable AI systems for the world's most important decisions.

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As healthcare organisations accelerate their adoption of AI and data-driven approaches to care, the way they evaluate and adopt platforms like Zus is changing. This role sits at the intersection of technical strategy, customer partnership, and market shaping.

You will define how prospects experience Zus - from first technical conversation through product deployment - and ensure every engagement demonstrates clear, measurable value.

Responsibilities

Team Leadership

• Lead, mentor, and grow a team of Sales Engineers, setting clear expectations, coaching on technical depth and customer engagement
• Establish team operating playbooks and a culture of continuous learning across AI, interoperability, and solution design
• Recruit and onboard top-tier technical and commercial talent as the team scales with Zus’s growth

Solution Design & Technical Architecture

• Personally drive solution design and technical architecture for complex, high-impact prospects in a healthcare setting
• Create detailed architectural diagrams (data flow, integration topology, system context) that clearly communicate how Zus fits within a prospect’s technical ecosystem
• Design and validate customer integrations with Zus APIs, healthcare data models, and interoperability standards
• Act as the senior technical escalation point for complex integrations, edge cases, and customer challenges
• Develop and maintain a library of reference architectures, reusable solution patterns, and integration blueprints that accelerate customer delivery
• Design solutions that incorporate AI and machine learning capabilities - including clinical data enrichment, intelligent matching, predictive insights, and workflow automation

Pre-Sales Execution & Technical Storytelling

• Own and execute the technical pre-sales motion, from discovery through proof-of-concept and handoff to post-sale teams
• Deliver and oversee technical demos and executive-level presentations to audiences ranging from engineers to C-suite stakeholders
• Translate sometimes ambiguous customer requirements into crisp, feasible technical proposals with clear success criteria

Cross-Functional Collaboration

• Partner with Product and Engineering to translate customer feedback into product improvements and roadmap input
• Ensure a smooth, well-documented handoff from pre-sales to Customer Success and Implementation
• Collaborate cross-functionally to improve go-to-market strategy, technical enablement, and sales effectiveness
• Balance leadership with execution,jumping in wherever needed to help the team and the company move fast

Requirements

• 6+ years of experience in Sales Engineering, Solutions Architecture, or Technical Implementation, including experience in healthtech or healthcare data platforms
• Prior experience managing or mentoring a small technical team, with a hands-on leadership style
• Strong hands-on experience designing and implementing solutions using RESTful APIs, healthcare interoperability standards (FHIR, C-CDA, HL7), and EMR data
• Proficiency in SQL and comfort working directly with complex healthcare data models
• Demonstrated ability to design end-to-end solutions that balance technical feasibility, customer needs, and business outcomes
• Excellent communication skills and the ability to clearly explain complex concepts to technical and non-technical stakeholders
• A customer-first mindset and a passion for building trusted technical partnerships
• Comfort operating in ambiguity and building structure in an early-stage environment
• Calm, adaptable, and effective when navigating complex or high-pressure situations

Preferred & Differentiating Experience

• Familiarity with AI/ML applications in healthcare including: NLP for clinical data, predictive analytics, intelligent document processing, or LLM-powered workflows
• Experience building or presenting AI-augmented product demos and proof-of-concepts
• Background with cloud-native architectures (AWS, GCP, or Azure), containerization, and modern CI/CD pipelines
• Exposure to value-based care models, population health platforms, or payer-provider data exchange

Benefits

• Competitive compensation that reflects the value you bring to the team a combination of cash and equity
• Robust benefits that include health insurance, wellness benefits, 401k with a match, unlimited PTO
• Opportunity to work alongside a passionate team that is determined to help change the world (and have fun doing it)

How to Apply

• Please note that research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria.
• While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current healthcare system with their unique experiences.
• We do not conduct interviews by text nor will we send you a job offer unless you’ve interviewed with multiple people, including the Director of People & Talent, over video interviews.
• Job scams do exist so please be careful with your personal information.

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When new product ideas are identified, our software engineers are responsible for designing, developing, testing, and deploying the products from the ground up, while continuously iterating with product management and customers for feedback and input.

This position follows the Company’s hybrid schedule which currently requires employees to work in the Durham, NC or Addison, TX office a minimum of three days per week.

Responsibilities:

• Design, develop, and deploy AI Agents and machine learning models to solve complex business problems
• Create and maintain backend systems for LLMs and AI Agents, ensuring high performance and scalability
• Collaborate with cross-functional teams to integrate AI solutions into existing systems and workflows
• Optimise and fine-tune models and AI Agents for performance, accuracy, and efficiency
• Implement and manage CI/CD pipelines for AI model and AI Agent deployment
• Monitor and troubleshoot AI systems in production, ensuring reliability and robustness
• Stay updated with the latest advancements in AI, machine learning, AI Agents, and related technologies

Requirements:

• Education: Bachelor's degree or equivalent experience grown
• CS Degree preferred
• Experience: 3+ years of professional experience
• Proven experience as an AI Developer, AI Engineer, or similar role
• Expert knowledge of at least one of Golang (preferred), Python or Java and experience with Kubernetes
• Strong understanding of machine learning algorithms and frameworks (e.g., TensorFlow, PyTorch)
• Experience with LLMs, AI Agents, and natural language processing (NLP) techniques
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerisation technologies
• Demonstrates sound judgment for balancing between rapid development, and long-term code maintainability and supportability
• Communicates effectively, both technically and non-technically, as well as in written and oral forms
• Believes in the power of and the need for writing automated tests as part of development
• Skilled debugger who can put out fires under pressure when things go wrong in production environments
• Has knowledge of a variety of modern software frameworks (server side & browser side) and the versatility to learn new tools
• Detail-oriented and passionate for creating an awesome user experience

Benefits:

• Annual base salary range: $100,000 - $295,000
• Equity awards
• Generous benefits package consisting of medical, dental and vision plan, family planning benefits, health savings account, flexible spending account, transportation savings account, 401(k) retirement savings plan with company match, life, accident and disability coverage, business travel accident insurance, employee assistance programs, disability insurance, and other well-being benefits

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Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use.

Responsibilities

• Build with impact. Your work will empower millions of users through well-known and emerging Fintech Applications with access to financial services.
• Experiment with cutting edge ML modeling techniques.
• Work on both 0-1 stage problems as well as 1-10.
• Develop AI/ML models in a full life cycle, from offline training to online serving and monitoring.
• Collaborate with teams across Plaid to define ML roadmap.
• Dive deep into data and apply data driven decisions in day-to-day work.
• A high ownership, bottom-up driven team.

Qualifications

• 5+ years in training and serving AI/ML models in a production environment.
• Experience in building/working with data intensive backend applications in large distributed systems.
• Ability to code and iterate independently on top of data infrastructure tools like Python, Spark, Jupyter notebooks, standard ML libraries, etc.
• Take pride in taking ownership and driving projects to business impact.
• Data analytics and data engineering experience is a plus.
• Experience with the industry application of NLP is a plus.
• Experience with the FinTech industry is a plus.
• Ability to work with technical and non-technical teams
• Master's degree or equivalent work experience in Computer Science, Mathematics, Engineering, or a closely related field.

Additional Information

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable.

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Mistral AI is a pioneering company shaping the future of AI. They believe in the power of AI to simplify tasks, save time, and enhance learning and creativity.

Role Summary

The Research Engineering team at Mistral AI spans Platform (shared infra & clean code) and Embedded (inside research squads). Engineers can move along the research↔production spectrum as needs or interests evolve. As a Research Engineer – ML track, you’ll build and optimise the large-scale learning systems that power their open-weight models.

Responsibilities

• Accelerate researchers by taking on the heavy parts of large-scale ML pipelines and building robust tools.
• Interface cutting-edge research with production: integrate checkpoints, streamline evaluation, and expose APIs.
• Conduct experiments on the latest deep-learning techniques (sparsified 70 B + runs, distributed training on thousands of GPUs).
• Design, implement and benchmark ML algorithms; write clear, efficient code in Python.
• Deliver prototypes that become production-grade components for Le Chat and their enterprise API.

Requirements

• Master’s or PhD in Computer Science (or equivalent proven track record).
• 4 + years working on large-scale ML codebases.
• Hands-on with PyTorch, JAX or TensorFlow; comfortable with distributed training (DeepSpeed / FSDP / SLURM / K8s).
• Experience in deep learning, NLP or LLMs; bonus for CUDA or data-pipeline chops.
• Strong software-design instincts: testing, code review, CI/CD.
• Self-starter, low-ego, collaborative.

What we offer

• Competitive salary and equity.
• Healthcare: Medical/Dental/Vision covered for you and your family.
• Pension: 401K (6% matching)
• PTO: 18 days
• Transportation: Reimburse office parking charges, or $120/month for public transport
• Sport: $120/month reimbursement for gym membership
• Meal stipend: $400 monthly allowance for meals (solution might evolve as they grow bigger)
• Visa sponsorship
• Coaching: they offer BetterUp coaching on a voluntary basis

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At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.

We are seeking a Applied AI Engineer to facilitate the adoption of our products among customers and collaborate with them to address complex technical challenges. The Applied AI Engineer will be an integral part of our Applied AI Engineering team, which is dedicated to driving the successful deployment of Mistral AI products.

Responsibilities

• Onboard customers on our products and APIs, providing guidance on prompting, evaluation, and fine-tuning, and ensuring the best production integration with back-end and front-end interfaces.

• Work on state-of-the-art GenAI applications from consumer products to industrial use cases, driving with our customers a crucial technological transformation.

• Individually help deploy into production use cases with a considerable business impact across various industries.

• Collaborate with our researchers, other AI engineers, product engineers on our most complex customer projects involving complex fine-tuning, state-of-the-art LLM applications, and contributing to our open source codebases for tasks such as inference and fine-tuning.

• Be involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations. Provide technical guidance on our products and explain Mistral technologies to various stakeholders.

About You

• You are fluent in English.

• You hold a PhD / master in AI / data science.

• You have 2+ years as a technical individual contributor (data scientist or software engineer) on AI-based products.

• You have experience in Fine Tuning LLMs, tackling advanced RAG or agentic use cases.

• You have a deep understanding of concepts and algorithms underlying machine learning and LLMs.

• You're experienced with building and deploying LLMs or NLP applications.

• You have proven experience in AI or machine learning product implementation with APIs, back-end and front-end interfaces.

• You have strong technical coding skills in Python.

• You have experience with deep learning with Pytorch.

• You have experience with agents framework such as Langchain, vector DBs.

Ideally You Have:

• Contributed to open-source projects in particular in the space of LLMs.

• Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect or Technical Product Manager.

Benefits

• Competitive salary.

• Generous Equity.

• Health: Sun Life.

• Pension: Match up to 6% of your contributions.

• PTO: 25 days.

• Transportation: Allowance public transportation or Parking charges reimbursed.

• Coaching: we offer Betterup coaching on a voluntary basis.

• Sport: 145 CAD/month reimbursement for gym membership.

• Meal stipend: 480 CAD monthly allowance for meals (solution might evolve as we grow bigger).

By applying, you agree to our Applicant Privacy Policy.

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Mistral AI is seeking a Applied AI Engineer to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges. The Applied AI Engineer will be an integral part of our Applied AI Engineering team, which is dedicated to driving the successful deployment of Mistral AI products.

Responsibilities

• Onboard customers on our products and APIs, providing guidance on prompting, evaluation, and fine-tuning, and ensuring the best production integration with back-end and front-end interfaces.

• Work on state-of-the-art GenAI applications from consumer products to industrial use cases, driving with our customers a crucial technological transformation.

• Individually help deploy into production use cases with a considerable business impact across various industries.

• Collaborate with our researchers, other AI engineers, product engineers on our most complex customer projects involving complex fine-tuning, state-of-the-art LLM applications, and contributing to our open source codebases for tasks such as inference and fine-tuning.

• Involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations. Provide technical guidance on our products and explain Mistral technologies to various stakeholders.

• Collaboration with our product and science team to improve continuously our product and model capabilities based on customers' feedback

About You

• You are fluent in English.

• You hold a PhD / master in AI / data science.

• You have 2+ years as a technical individual contributor (data scientist or software engineer) on AI-based products.

• You have experience in Fine Tuning LLMs, tackling advanced RAG or agentic use cases.

• You have deep understanding of concepts and algorithms underlying machine learning and LLMs.

• You're experienced with building and deploying LLMs or NLP applications.

• You have proven experience in AI or machine learning product implementation with APIs, back-end and front-end interfaces.

• You have strong technical coding skills in Python.

• You have experience with deep learning with Pytorch.

• You have experience with agents framework such as Langchain, vector DBs.

Benefits

• Competitive salary and bonus structure.

• Generous Equity.

• Health: Competitive Healthcare program (Medical Provider: Blueshield of California 100% coverage for employee, 75% for dependents).

• Pension: 401K (6% matching).

• PTO: 18 days.

• Transportation: Reimburse office parking charges, or $120/month for public transport.

• Coaching: we offer Betterup coaching on a voluntary basis.

• Sport: $120/month reimbursement for gym membership.

• Meal stipend: $400 monthly allowance for meals (solution might evolve as we grow bigger).

• Visa sponsorship

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At Mistral, we are on a mission to democratize AI, producing frontier intelligence for everyone, developed in the open, and built by engineers all over the world.

We develop models for the enterprise and for consumers, focusing on delivering systems which can really change the way in which businesses operate and which can integrate into our daily lives. All while releasing frontier models open-source, for everyone to try and benefit.

Responsibilities

• Research and develop novel methods to push the frontier of large language models
• Work across use cases (e.g reasoning, code, agents) and modalities (e.g text, image and speech)
• Build tooling and infrastructure to allow training, evaluation and analysis of AI models at scale
• Work cross-functionally with other scientists, engineers and product teams to ship AI systems which have a real-world impact

About You

• You are a highly proficient software engineer in at least one programming language (Python or other, e.g. Rust, Go, Java)
• You have hands-on experience with AI frameworks (e.g. PyTorch, JAX) or distributed systems (e.g. Ray, Kubernetes)
• You have high engineering competence. This means being able to design complex software and make it usable in production
• You are a self-starter, autonomous and a team player

Now, it would be ideal if

• You have hands-on experience with training large transformer models in a distributed fashion
• You are able to navigate the full MLOps stack, for instance, fine-tuning, evaluation and deployment
• You have a strong publication record in a relevant scientific domain
• Audio/Speech experience - audio input/out, NLP

What We Offer

• Competitive salary and bonus structure
• Generous Equity
• Health: Competitive Healthcare program (Medical Provider: Blueshield of California 100% coverage for employee, 75% for dependents)
• Pension: 401K (6% matching)
• PTO: 18 days
• Transportation: Reimburse office parking charges, or $120/month for public transport
• Coaching: we offer Betterup coaching on a voluntary basis
• Sport: $120/month reimbursement for gym membership
• Meal stipend: $400 monthly allowance for meals (solution might evolve as we grow bigger)
• Visa sponsorship

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About the Role:

As an Applied Research Engineer, you will be the bridge between research, industry, and application shaping the future of our core natural language processing systems. You will be responsible for enabling agentic capabilities across the Hebbia product suite. You will own experiments and POCs focused on combining the latest research findings with specific high-value problems that our customers encounter each and every day.

Responsibilities:

• Focused on LLMs, you will play a crucial role in analyzing and interpreting complex data types to derive and implement cutting-edge insight generation systems.
• Iterate and explore new LLM and NLP techniques maintaining our foothold as an industry leader.
• You will utilize your expertise in statistics, programming, and machine learning to develop and deploy data-driven models and algorithms.
• Your work will contribute to solving business problems, improving processes, and enhancing the overall performance of the company.
• Collaborate with cross-functional teams to improve NLP/LLM capabilities in app.
• Stay up-to-date with the latest advancements and research in the space.
• Collaborate with software engineers to integrate agentic capabilities into existing systems or develop new applications.
• Ensure that systems are efficient, maintainable, and well-monitored.
• Iterate on validation and testing frameworks.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Master's degree in Computer Science, Mathematics, Machine Learning, or a related field is a plus.
• 7+ years software development experience at a venture-backed startup or top technology firm, with a focus on applied machine learning systems.
• Strong programming skills in Python.
• Experience with NLP and text processing libraries such as NLTK, SpaCy, or Apache Tika.
• Experience with Search and Indexing technologies.
• Proficient in machine learning techniques and algorithms.
• Experience working with foundational models and corresponding APIs.
• Knowledge of statistical analysis and data scraping techniques.
• Prior experience in developing NLP models and systems.
• Experience with prompting and building LLM applications and agents is a plus.

Benefits:

• Experience building agentic systems or LLM-enabled products.
• Frequent user of AI products, especially during the development lifecycle (i.e., Cursor, Claude Code, etc).

Compensation:

The salary range for this role is $160,000 to $300,000. This range may be inclusive of several career levels at Hebbia and will be narrowed during the interview process based on the candidate's experience and qualifications. Adjustments outside of this range may be considered for candidates whose qualifications significantly differ from those outlined in the job description.

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At Cresta, we are on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioural best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster.

As a Senior Machine Learning Engineer, you will lead the design and development of Cresta's next-generation AI Agents and Agentic Assist systems, defining system architecture and core modeling approaches. You will architect intelligent, multi-step agent workflows that combine real-time guidance, knowledge retrieval, reasoning, summarization, and automated actions into cohesive production systems.

Responsibilities:

• Lead the design and development of Cresta's next-generation AI Agents and Agentic Assist systems, defining system architecture and core modeling approaches.
• Architect intelligent, multi-step agent workflows that combine real-time guidance, knowledge retrieval, reasoning, summarization, and automated actions into cohesive production systems.
• Design, deploy, and optimize LLM-powered systems, including Retrieval-Augmented Generation (RAG) pipelines, multi-agent orchestration, and domain-adapted models.
• Improve reasoning, planning, and tool-use capabilities in real-world AI applications.
• Develop evaluation strategies for complex, non-deterministic systems, including offline benchmarking, online experimentation, and LLM-as-a-judge methodologies.
• Diagnose and mitigate real-world failure modes such as hallucinations, retrieval errors, tool misuse, prompt brittleness, and multi-step reasoning breakdowns.
• Define and measure quality metrics (e.g., accuracy, faithfulness, task completion, latency, cost, robustness) to improve system reliability and performance.
• Optimize AI systems for scalability, latency, security, and cost efficiency in production environments.
• Collaborate cross-functionally with product, frontend, and backend teams to integrate AI capabilities seamlessly into Cresta's platform.
• Mentor engineers, contribute to technical strategy, and help shape the roadmap for Cresta's AI systems.

Qualifications:

• Bachelor's degree in Computer Science, Mathematics, or a related field; Master's or Ph.D. preferred.
• 5–8+ years of industry experience building and deploying machine learning systems in production, including significant experience working with LLMs.
• Strong expertise in NLP, Generative AI, transformer architectures, embeddings, and retrieval systems.
• Proven experience designing and deploying Retrieval-Augmented Generation (RAG) systems in enterprise environments.
• Experience building and evaluating complex agentic or multi-step LLM workflows.
• Strong knowledge of modern ML frameworks and tools (e.g., PyTorch, TensorFlow, Hugging Face) and distributed/cloud-based infrastructure.
• Demonstrated ability to optimize real-time ML systems for performance, scalability, and reliability.
• Strong technical leadership skills, with the ability to influence cross-functional decisions and raise the engineering bar.

Perks & Benefits:

• We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family's needs.
• Paid parental leave to support you and your family.
• Monthly Health & Wellness allowance.
• Work from home office stipend to help you succeed in a remote environment.
• Lunch reimbursement for in-office employees.
• PTO: 3 weeks in Canada.

XML job scraping automation by YubHub

We are seeking 2 Research Engineers for the Frontier Safety Risk Assessment team within the AGI Safety and Alignment Team.

As a Research Engineer, you will contribute novel research towards our ability to measure and assess risk from frontier models. This might include:

• Identifying new risk pathways within current areas (loss of control, ML R&D, cyber, CBRN, harmful manipulation) or in new ones;
• Conceiving of, designing, and developing new ways to measure pre-mitigation and post-mitigation risk;
• Forecasting and scenario planning for future risks which are not yet material.

Your work will involve complex conceptual thinking as well as engineering. You should be comfortable with research that is uncertain, under-constrained, and which does not have an achievable “right answer”. You should also be skilled at engineering, especially using Python, and able to rapidly familiarise yourself with internal and external codebases. Lastly, you should be able to adapt to pragmatic constraints around compute and researcher time that require us to prioritise effort based on the value of information.

Although this job description is written for a Research Engineer, all members of this team are better thought of as members of technical staff. We expect everyone to contribute to the research as well as the engineering and to be strong in both areas.

The role will mostly depend on your general ability to assess and manage future risks, rather than from specialist knowledge within the risk domains, but insofar as specialist knowledge is helpful, knowledge in ML R&D and loss of control as risk domains are likely the most valuable.

About You

In order to set you up for success as a Research Engineer at Google DeepMind, we look for the following skills and experience:

• You have extensive research experience with deep learning and/or foundation models (for example, but not necessarily, a PhD in machine learning).
• You are adept at generating ideas and designing experiments, and implementing these in Python with real AI systems.
• You are keen to address risks from foundation models, and have thought about how to do so. You plan for your research to impact production systems on a timescale between “immediately” and “a few years”.
• You are excited to work with strong contributors to make progress towards a shared ambitious goal.
• With strong, clear communication skills, you are confident engaging technical stakeholders to share research insights tailored to their background.

In addition, any of the following would be an advantage:

• Experience in areas such as frontier risk assessment and/or mitigations, safety, and alignment.
• Engineering experience with LLM training and inference.
• PhD in Computer Science or Machine Learning related field.
• A track record of publications at venues such as NeurIPS, ICLR, ICML, RL/DL, EMNLP, AAAI and UAI.
• Experience with collaborating or leading an applied research project.

At Google DeepMind, we value diversity of experience, knowledge, backgrounds and perspectives and harness these qualities to create extraordinary impact. We are committed to equal employment opportunity regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, pregnancy, or related condition (including breastfeeding) or any other basis as protected by applicable law. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.

At Google DeepMind, we want employees and their families to live happier and healthier lives, both in and out of work, and our benefits reflect that. Some select benefits we offer: enhanced maternity, paternity, adoption, and shared parental leave, private medical and dental insurance for yourself and any dependents, and flexible working options. We strive to continually improve our working environment, and provide you with excellent facilities such as healthy food, an on-site gym, faith rooms, terraces etc.

We are also open to relocating candidates and offer a bespoke service and immigration support to make it as easy as possible (depending on eligibility).

The US base salary range for this full-time position is between $136,000 - $245,000 + bonus + equity + benefits. Your recruiter can share more about the specific salary range for your targeted location during the hiring process.

XML job scraping automation by YubHub

We are seeking a Research Engineer to join our Machine Learning team. As a Research Engineer, you will work on building and optimizing large-scale learning systems that power our open-weight models.

Responsibilities

• Accelerate researchers by taking on the heavy parts of large-scale ML pipelines and building robust tools.
• Interface cutting-edge research with production: integrate checkpoints, streamline evaluation, and expose APIs.
• Conduct experiments on the latest deep-learning techniques.
• Design, implement and benchmark ML algorithms; write clear, efficient code in Python.
• Deliver prototypes that become production-grade components for Le Chat and our enterprise API.

Requirements

• Master's or PhD in Computer Science (or equivalent proven track record).
• 4 + years working on large-scale ML codebases.
• Hands-on with PyTorch, JAX or TensorFlow; comfortable with distributed training (DeepSpeed / FSDP / SLURM / K8s).
• Experience in deep learning, NLP or LLMs; bonus for CUDA or data-pipeline chops.
• Strong software-design instincts: testing, code review, CI/CD.
• Self-starter, low-ego, collaborative.

Benefits

• Competitive cash salary and equity
• Food: Daily lunch vouchers
• Sport: Monthly contribution to a Gympass subscription
• Transportation: Monthly contribution to a mobility pass
• Health: Full health insurance for you and your family
• Parental: Generous parental leave policy
• Visa sponsorship

XML job scraping automation by YubHub

Mistral AI is a pioneering company that develops and provides high-performance, open-source AI models, products, and solutions.

Role Summary

The Research Engineering team at Mistral AI spans Platform (shared infrastructure and clean code) and Embedded (inside research squads). Engineers can move along the research↔production spectrum as needs or interests evolve.

As a Research Engineer – ML track, you’ll build and optimize the large-scale learning systems that power our open-weight models. Working hand-in-hand with Research Scientists, you’ll either join:

• Platform RE Team: Enhance the shared training framework, data pipelines, and cluster tooling used by every team;
• Embedded RE Team: Sit inside a research squad (Alignment, Pre-training, Multimodal, …) and turn fresh ideas into repeatable, scalable code.

Responsibilities

• Accelerate researchers by taking on the heavy parts of large-scale ML pipelines and building robust tools.
• Interface cutting-edge research with production: integrate checkpoints, streamline evaluation, and expose APIs.
• Conduct experiments on the latest deep-learning techniques (sparsified 70 B + runs, distributed training on thousands of GPUs).
• Design, implement, and benchmark ML algorithms; write clear, efficient code in Python.
• Deliver prototypes that become production-grade components for Le Chat and our enterprise API.

Requirements

• Master’s or PhD in Computer Science (or equivalent proven track record).
• 4 + years working on large-scale ML codebases.
• Hands-on with PyTorch, JAX, or TensorFlow; comfortable with distributed training (DeepSpeed / FSDP / SLURM / K8s).
• Experience in deep learning, NLP, or LLMs; bonus for CUDA or data-pipeline chops.
• Strong software-design instincts: testing, code review, CI/CD.
• Self-starter, low-ego, collaborative.

What We Offer

• Competitive salary and equity.
• Healthcare: Medical/Dental/Vision covered for you and your family.
• Pension: 401K (6% matching).
• PTO: 18 days.
• Transportation: Reimburse office parking charges, or $120/month for public transport.
• Sport: $120/month reimbursement for gym membership.
• Meal stipend: $400 monthly allowance for meals (solution might evolve as we grow bigger).
• Visa sponsorship.
• Coaching: we offer BetterUp coaching on a voluntary basis.

XML job scraping automation by YubHub

We are hiring experts in the training of large language models and distributed systems. Join us to be part of a pioneering company shaping the future of AI.

Responsibilities:

• Research and develop novel methods to push the frontier of large language models
• Work across use cases (e.g reasoning, code, agents) and modalities (e.g text, image and speech)
• Build tooling and infrastructure to allow training, evaluation and analysis of AI models at scale
• Work cross-functionally with other scientists, engineers and product teams to ship AI systems which have a real-world impact

About You:

• You are a highly proficient software engineer in at least one programming language (Python or other, e.g. Rust, Go, Java)
• You have hands-on experience with AI frameworks (e.g. PyTorch, JAX) or distributed systems (e.g. Ray, Kubernetes)
• You have high engineering competence. This means being able to design complex software and make it usable in production
• You are a self-starter, autonomous and a team player

Nice to Have:

• You have hands-on experience with training large transformer models in a distributed fashion
• You are able to navigate the full MLOps stack, for instance, fine-tuning, evaluation and deployment
• You have a strong publication record in a relevant scientific domain
• Audio/Speech experience - audio input/out, NLP

What We Offer:

• Competitive salary and bonus structure
• Generous Equity
• Health: Competitive Healthcare program (Medical Provider: Blueshield of California 100% coverage for employee, 75% for dependents)
• Pension: 401K (6% matching)
• PTO: 18 days
• Transportation: Reimburse office parking charges, or $120/month for public transport
• Coaching: we offer Betterup coaching on a voluntary basis
• Sport: $120/month reimbursement for gym membership
• Meal stipend: $400 monthly allowance for meals (solution might evolve as we grow bigger)
• Visa sponsorship

XML job scraping automation by YubHub

At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.

We are a global company with teams distributed between France, USA, UK, Germany, and Singapore. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments.

About The Job

Mistral AI is seeking a Applied AI Engineer to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges. The Applied AI Engineer will be an integral part of our Applied AI Engineering team, which is dedicated to driving the successful deployment of Mistral AI products.

Responsibilities

• Onboard customers on our products and APIs, providing guidance on prompting, evaluation, and fine-tuning, and ensuring the best production integration with back-end and front-end interfaces.

• Work on state-of-the-art GenAI applications from consumer products to industrial use cases, driving with our customers a crucial technological transformation.

• Individually help deploy into production use cases with a considerable business impact across various industries.

• Collaborate with our researchers, other AI engineers, product engineers on our most complex customer projects involving complex fine-tuning, state-of-the-art LLM applications, and contributing to our open-source codebases.

• Involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations. Provide technical guidance on our products and explain Mistral technologies to various stakeholders.

About You

• You are fluent in English.

• You hold a PhD / master in AI / data science.

• You have 2+ years as a technical individual contributor (data scientist or software engineer) on AI-based products.

• You have experience in Fine Tuning LLMs, tackling advanced RAG or agentic use cases.

• You have deep understanding of concepts and algorithms underlying machine learning and LLMs.

• You're experienced with building and deploying LLMs or NLP applications.

• You have proven experience in AI or machine learning product implementation with APIs, back-end and front-end interfaces.

• You have strong technical coding skills in Python.

• You have experience with deep learning with Pytorch.

• You have experience with agents framework such as Langchain, vector DBs.

Benefits

• Competitive cash salary and equity

• Health Insurance

• Sport: $90 for gym membership allowance

• Food: $200 monthly allowance for meals (solution might evolve as we grow bigger)

• Transportation: $120/month for public transport or Parking charges reimbursed

XML job scraping automation by YubHub

As a Customer Experience Digital Operations Manager, you will oversee end-to-end digital service operations across customer and agent journeys, partnering with Product, Technology, and Architecture teams to ensure smooth delivery of features, fixes, and enhancements. You will define and monitor KPIs such as experience scores, CSAT, FCR, and system uptime to track digital performance across various digital channels.

You will drive real-time customer and agent experience tracking, identify friction points, and lead UX improvement initiatives backed by data analysis and user feedback. You will manage critical defects and high-priority escalations by coordinating with stakeholder teams to ensure rapid and accurate resolution.

You will build and maintain real-time dashboards to surface trends, generate insights, and inform leadership decisions; leverage tools such as Qualtrics, Mixpanel, and Fullstory etc. You will use customer and partner research to strengthen analytical capabilities, identify market trends, and recommend customer experience enhancements.

You will partner with data science, analytics, and engineering teams to embed AI-driven insights into digital operations, enabling proactive issue detection and resolution. You will apply AI-based predictive models to forecast demand, detect patterns, and inform operational and resource planning.

You will evaluate and operationalize AI copilots, GenAI assistants, and automation tools to streamline agent workflows and improve customer self-service. You will promote responsible AI through governance, transparency, bias monitoring, explainability, and data privacy practices.

You will lead GenAI-powered experiments that include personalized content, conversational experiences, and journey-level optimizations. You will support AI-driven journey analytics using NLP, clustering, sentiment analysis, and behavioral modeling to improve customer understanding.

Key Responsibilities

• Identify and scope opportunities to utilize AI, machine learning, and automation to optimize digital experience operations and agent support processes.
• Collaborate with product owners to build AI-informed business cases, including ROI modeling for predictive experiences, intelligent routing, and automated troubleshooting.
• Manage AI-enabled dashboards and monitoring systems that surface real-time anomalies, experience dips, and emerging performance trends.
• Partner with CX, analytics, and engineering teams to run A/B tests leveraging AI-generated variants, measuring uplift and customer impact.
• Translate customer and agent insights using AI-powered analytics (e.g., text/sentiment analysis, pattern detection) into actionable recommendations for journey improvements.
• Apply GenAI capabilities to improve team operations, e.g., automated insights summaries, triaging, root cause analysis drafting, and workflow documentation.

Experience & Education Requirements:

• Overall experience >8 years, 5+ years’ experience required with extensive relevant customer understanding/user research/consulting experience, packaging and delivering insights to influence change. 6+ years of combined experience required in analytics, performance reporting, and/or process improvement.
• Advanced project and process management experience. Agile preferred.
• Bachelor's degree preferred in Technology, Mathematics, Statistics, Business, or related field.
• Master’s degree preferred in Management, Analytics, Artificial Intelligence.
• Experience working with AI/ML-driven platforms or analytics tools (e.g., customer behavioral modeling, NLP pipelines, predictive analytics).
• Background or coursework in AI, machine learning, data science, or human-centered AI preferred.
• Demonstrated ability to translate technical AI concepts into business language for non-technical stakeholders.
• Availability to work in PST time zone.

Requirements

• Familiarity with GenAI tools, conversational AI platforms, and AI-assisted productivity solutions.
• Ability to interpret outputs from models using techniques such as anomaly detection, clustering, and predictive scoring.
• Strong understanding of AI ethics, governance, and responsible AI frameworks.
• Comfortable working in environments where AI-driven decision automation informs prioritization and operational strategies.
• Possesses strong technical aptitude. Intermediate knowledge in using analytic tools such as Tableau and Microsoft Excel. Proficient in Microsoft Office including MS Word, Excel, Outlook, PowerPoint.
• Strong verbal communication and listening skills. Strong business acumen, with effective written and verbal communication skills.
• Ability to communicate, influence, and deliver with cross-functional teams and enterprise stakeholders. Ability to manage multiple projects with tight deadlines effectively with cross functional teams.

Software / Tool Skills

• Experience with AI/ML or data intelligence platforms (e.g., Azure ML, AWS SageMaker, Google Vertex AI—basic exposure acceptable).
• Hands-on familiarity with GenAI copilots, prompt engineering concepts, or LLM-based experience analysis tools.
• Experience interpreting insights from NLP, AI-powered text analytics, or conversational AI systems.
• Hands on experience with user Feedback/Data analysis tools – Qualtrics, Fullstory, Mixpanel etc.
• Good proficiency or practical experience of A/B Testing tools.
• Agile tools such as Jira, Rally etc.
• Understanding of Contact center and CMS tools.
• Excel - Intermediate/Advanced. Proficiency in Microsoft 365
• Power BI (Highly Preferred)

Benefits

• Competitive compensation and benefits package:
  • Competitive salary and performance-based bonuses
  • Comprehensive benefits package
  • Career development and training opportunities
  • Flexible work arrangements (remote and/or office-based)
  • Dynamic and inclusive work culture within a globally renowned group
  • Private Health Insurance
  • Pension Plan
  • Paid Time Off
  • Training & Development

Note: Benefits differ based on employee level.

XML job scraping automation by YubHub

This role operates at the intersection of digital operations, customer experience, and AI-powered transformation. You will help drive the integration of intelligent automation, predictive analytics, and GenAI capabilities into digital service channels to improve customer experiences, enhance agent efficiency, and optimize operational performance.

Key Responsibilities

• Identify and scope opportunities to utilize AI, machine learning, and automation to optimize digital experience operations and agent support processes.
• Collaborate with product owners to build AI-informed business cases, including ROI modeling for predictive experiences, intelligent routing, and automated troubleshooting.
• Manage AI-enabled dashboards and monitoring systems that surface real-time anomalies, experience dips, and emerging performance trends.
• Partner with CX, analytics, and engineering teams to run A/B tests leveraging AI-generated variants, measuring uplift and customer impact.
• Translate customer and agent insights using AI-powered analytics (e.g., text/sentiment analysis, pattern detection) into actionable recommendations for journey improvements.
• Apply GenAI capabilities to improve team operations, e.g., automated insights summaries, triaging, root cause analysis drafting, and workflow documentation.

Experience & Education Requirements

• Overall experience >4 years, 2 years’ experience required with extensive relevant customer understanding/user research/consulting experience, packaging and delivering insights to influence change. 2 years of combined experience required in analytics, performance reporting, and/or process improvement.
• Advanced project and process management experience. Agile preferred.
• Bachelor's degree preferred in Technology, Mathematics, Statistics, Business, or related field.
• Master’s degree preferred in Management, Analytics, Artificial Intelligence.
• Experience working with AI/ML-driven platforms or analytics tools (e.g., customer behavioral modeling, NLP pipelines, predictive analytics).
• Background or coursework in AI, machine learning, data science, or human-centered AI preferred.
• Demonstrated ability to translate technical AI concepts into business language for non-technical stakeholders.

Other Critical Skills

• Familiarity with GenAI tools, conversational AI platforms, and AI-assisted productivity solutions.
• Ability to interpret outputs from models using techniques such as anomaly detection, clustering, and predictive scoring.
• Strong understanding of AI ethics, governance, and responsible AI frameworks.
• Comfortable working in environments where AI-driven decision automation informs prioritization and operational strategies.
• Possesses strong technical aptitude. Intermediate knowledge in using analytic tools such as Tableau and Microsoft Excel. Proficient in Microsoft Office including MS Word, Excel, Outlook, PowerPoint.
• Strong verbal communication and listening skills. Strong business acumen, with effective written and verbal communication skills.
• Ability to communicate, influence, and deliver with cross-functional teams and enterprise stakeholders. Ability to manage multiple projects with tight deadlines effectively with cross functional teams.

Software / Tool Skills

• Experience with AI/ML or data intelligence platforms (e.g., Azure ML, AWS SageMaker, Google Vertex AI—basic exposure acceptable).
• Hands-on familiarity with GenAI copilots, prompt engineering concepts, or LLM-based experience analysis tools.
• Experience interpreting insights from NLP, AI-powered text analytics, or conversational AI systems.
• Hands on experience with user Feedback/Data analysis tools – Qualtrics, Fullstory, Mixpanel etc.
• Good proficiency or practical experience of A/B Testing tools.
• Agile tools such as Jira, Rally etc.
• Understanding of Contact center and CMS tools.
• Excel - Intermediate/Advanced. Proficiency in Microsoft 365
• Power BI (Highly Preferred)

Requirements

• Defect management
• Triage & Classification
• Defect Monitoring
• Resolution Management
• RCA
• Data Analysis
• Stakeholder communication

Benefits

• Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

Note: Benefits differ based on employee level.

XML job scraping automation by YubHub

This role operates at the intersection of digital operations, customer experience, and AI-powered transformation. You will help drive the integration of intelligent automation, predictive analytics, and GenAI capabilities into digital service channels to improve customer experiences, enhance agent efficiency, and optimize operational performance.

Key Responsibilities

• Identify and scope opportunities to utilize AI, machine learning, and automation to optimize digital experience operations and agent support processes.
• Collaborate with product owners to build AI-informed business cases, including ROI modeling for predictive experiences, intelligent routing, and automated troubleshooting.
• Manage AI-enabled dashboards and monitoring systems that surface real-time anomalies, experience dips, and emerging performance trends.
• Partner with CX, analytics, and engineering teams to run A/B tests leveraging AI-generated variants, measuring uplift and customer impact.
• Translate customer and agent insights using AI-powered analytics (e.g., text/sentiment analysis, pattern detection) into actionable recommendations for journey improvements.
• Apply GenAI capabilities to improve team operations, e.g., automated insights summaries, triaging, root cause analysis drafting, and workflow documentation.

Experience & Education Requirements

• Overall experience > 6-8 years, 4+ years’ experience required with extensive relevant customer understanding/user research/consulting experience, packaging and delivering insights to influence change. 4+ years of combined experience required in analytics, performance reporting, and/or process improvement.
• Advanced project and process management experience. Agile preferred.
• Bachelor's degree preferred in Technology, Mathematics, Statistics, Business, or related field.
• Master’s degree preferred in Management, Analytics, Artificial Intelligence.
• Experience working with AI/ML-driven platforms or analytics tools (e.g., customer behavioral modeling, NLP pipelines, predictive analytics).
• Background or coursework in AI, machine learning, data science, or human-centered AI preferred.
• Demonstrated ability to translate technical AI concepts into business language for non-technical stakeholders.
• Availability to work in PST time zone.

Other Critical Skills

• Familiarity with GenAI tools, conversational AI platforms, and AI-assisted productivity solutions.
• Ability to interpret outputs from models using techniques such as anomaly detection, clustering, and predictive scoring.
• Strong understanding of AI ethics, governance, and responsible AI frameworks.
• Comfortable working in environments where AI-driven decision automation informs prioritization and operational strategies.
• Possesses strong technical aptitude. Intermediate knowledge in using analytic tools such as Tableau and Microsoft Excel. Proficient in Microsoft Office including MS Word, Excel, Outlook, PowerPoint.
• Strong verbal communication and listening skills. Strong business acumen, with effective written and verbal communication skills.
• Ability to communicate, influence, and deliver with cross-functional teams and enterprise stakeholders. Ability to manage multiple projects with tight deadlines effectively with cross functional teams.

Software / Tool Skills

• Experience with AI/ML or data intelligence platforms (e.g., Azure ML, AWS SageMaker, Google Vertex AI—basic exposure acceptable).
• Hands-on familiarity with GenAI copilots, prompt engineering concepts, or LLM-based experience analysis tools.
• Experience interpreting insights from NLP, AI-powered text analytics, or conversational AI systems.
• Hands on experience with user Feedback/Data analysis tools – Qualtrics, Fullstory, Mixpanel etc.
• Good proficiency or practical experience of A/B Testing tools.
• Agile tools such as Jira, Rally etc.
• Understanding of Contact center and CMS tools.
• Excel - Intermediate/Advanced. Proficiency in Microsoft 365
• Power BI (Highly Preferred)

Requirements

• CX Operations
• Audit & Governance
• Data Analysis
• Insights & Predictive Analytics
• Root Cause Analysis
• Digital recommendations
• Competitive Analysis
• Personalization
• Agile framework

Benefits

• Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

Note: Benefits differ based on employee level.

XML job scraping automation by YubHub

As a FBS Senior Operations Analyst at Capgemini, you will play a key role in driving the integration of intelligent automation, predictive analytics, and GenAI capabilities into digital service channels to improve customer experiences, enhance agent efficiency, and optimize operational performance.

Role Description

This role operates at the intersection of digital operations, customer experience, and AI-powered transformation. You will help drive the integration of intelligent automation, predictive analytics, and GenAI capabilities into digital service channels to improve customer experiences, enhance agent efficiency, and optimize operational performance.

Key Responsibilities

• Oversee end-to-end digital service operations across customer and agent journeys, partnering with Product, Technology, and Architecture teams to ensure smooth delivery of features, fixes, and enhancements.
• Define and monitor KPIs such as experience scores, CSAT, FCR, and system uptime to track digital performance across various digital channels.
• Drive real-time customer and agent experience tracking, identify friction points, and lead UX improvement initiatives backed by data analysis and user feedback.
• Manage critical defects and high-priority escalations by coordinating with stakeholder teams to ensure rapid and accurate resolution.
• Build and maintain real-time dashboards to surface trends, generate insights, and inform leadership decisions; leverage tools such as Qualtrics, Mixpanel, and Fullstory etc.
• Use customer and partner research to strengthen analytical capabilities, identify market trends, and recommend customer experience enhancements.
• Partner with data science, analytics, and engineering teams to embed AI-driven insights into digital operations, enabling proactive issue detection and resolution.
• Apply AI-based predictive models to forecast demand, detect patterns, and inform operational and resource planning.
• Evaluate and operationalize AI copilots, GenAI assistants, and automation tools to streamline agent workflows and improve customer self-service.
• Promote responsible AI through governance, transparency, bias monitoring, explainability, and data privacy practices.
• Lead GenAI-powered experiments that include personalized content, conversational experiences, and journey-level optimizations.
• Support AI-driven journey analytics using NLP, clustering, sentiment analysis, and behavioral modeling to improve customer understanding.

Experience & Education Requirements

• Overall experience > 6-8 years, 4+ years’ experience required with extensive relevant customer understanding/user research/consulting experience, packaging and delivering insights to influence change. 4+ years of combined experience required in analytics, performance reporting, and/or process improvement.
• Advanced project and process management experience. Agile preferred.
• Bachelor's degree preferred in Technology, Mathematics, Statistics, Business, or related field.
• Master’s degree preferred in Management, Analytics, Artificial Intelligence.
• Experience working with AI/ML-driven platforms or analytics tools (e.g., customer behavioral modeling, NLP pipelines, predictive analytics).
• Background or coursework in AI, machine learning, data science, or human-centered AI preferred.
• Demonstrated ability to translate technical AI concepts into business language for non-technical stakeholders.
• Availability to work in PST time zone.

Other Critical Skills

• Familiarity with GenAI tools, conversational AI platforms, and AI-assisted productivity solutions.
• Ability to interpret outputs from models using techniques such as anomaly detection, clustering, and predictive scoring.
• Strong understanding of AI ethics, governance, and responsible AI frameworks.
• Comfortable working in environments where AI-driven decision automation informs prioritization and operational strategies.
• Possesses strong technical aptitude. Intermediate knowledge in using analytic tools such as Tableau and Microsoft Excel. Proficient in Microsoft Office including MS Word, Excel, Outlook, PowerPoint.
• Strong verbal communication and listening skills. Strong business acumen, with effective written and verbal communication skills.
• Ability to communicate, influence, and deliver with cross-functional teams and enterprise stakeholders. Ability to manage multiple projects with tight deadlines effectively with cross functional teams.

Software / Tool Skills

• Experience with AI/ML or data intelligence platforms (e.g., Azure ML, AWS SageMaker, Google Vertex AI—basic exposure acceptable).
• Hands-on familiarity with GenAI copilots, prompt engineering concepts, or LLM-based experience analysis tools.
• Experience interpreting insights from NLP, AI-powered text analytics, or conversational AI systems.
• Hands on experience with user Feedback/Data analysis tools – Qualtrics, Fullstory, Mixpanel etc.
• Good proficiency or practical experience of A/B Testing tools.
• Agile tools such as Jira, Rally etc.
• Understanding of Contact center and CMS tools.
• Excel - Intermediate/Advanced. Proficiency in Microsoft 365
• Power BI (Highly Preferred)

Requirements

• Optimization Testing (A/B Testing)
• Multivariate testing
• Personalization
• Digital Workflow optimization
• Stakeholder collaboration

Benefits

• Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

Note: Benefits differ based on employee level.

XML job scraping automation by YubHub

You will work hands-on on the design, build, and operationalisation of modern data and analytics solutions. You will contribute across the full lifecycle – from data ingestion and transformation to analytics, machine learning, and production deployment. You will collaborate closely with data engineers, architects, data scientists, and business stakeholders to deliver scalable, reliable, and value-driven data solutions in complex client environments.

Responsibilities

• Apply data science and machine learning techniques to real-world business problems
• Work with structured and semi-structured data in data lakes, lakehouses, and data warehouses
• Develop and optimise data transformations for analytical and machine learning workloads
• Support the productionisation of data and ML solutions, including monitoring and optimisation

Requirements

• 3–5 years of experience in data engineering, data science, or analytics
• Hands-on experience delivering data and analytics solutions in project-based or client environments
• Strong problem-solving skills and a pragmatic, delivery-oriented mindset

Data Engineering Foundations

• Experience building end-to-end data pipelines (ingestion, transformation, storage)
• Solid understanding of data modelling, data transformations, and feature engineering
• Familiarity with cloud-based data platforms, such as Azure, AWS, or GCP

Applied Data Science & Analytics

• Experience applying statistical analysis and machine learning techniques
• Strong programming skills in Python
• Very good SQL skills and experience working with relational databases

Nice to have

• Experience with streaming technologies (e.g. Kafka, Azure Event Hubs)
• Exposure to GenAI, NLP, time series, or advanced analytics use cases
• Experience with NoSQL databases (e.g. MongoDB, Cosmos DB)

Language & Mobility

• Very good English skills
• Willingness to travel for project-related work

Benefits

Join our growing Data & Analytics practice and make a difference. In this practice you will be utilizing the most innovative technological solutions in modern data ecosystem. In this role you’ll be able to see your own ideas transform into breakthrough results in the areas of Data & Analytics strategy, Data Management & Governance, Data Platforms & Engineering, Analytics & Data Science.

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Our dynamic organisation allows you to work across topics and bring in your ideas, experiences, creativity, and goal orientation. Are you ready?

As a Consultant/Senior Consultant in the Data Engineering & Data Science field, you will work hands-on on the conception, development, and implementation of modern data and analytics solutions. You will support the entire project lifecycle - from data intake and transformation to analytics and machine learning to productive operation.

You will work closely with data engineers, architects, data scientists, and subject matter experts to implement scalable, reliable, and value-adding solutions in complex customer environments.

Your Tasks

• Apply data science methods (machine learning, deep learning, GenAI) to solve concrete business questions
• Work with structured and semi-structured data in data lakes, lakehouses, and data warehouses
• Set up data pipelines for analytical workloads
• Support the productive implementation of data and ML solutions, including monitoring and optimisation

What You Bring - Required

• At least 3 years of relevant professional experience in the field of data engineering, data science, or analytics
• Hands-on experience in implementing data and analytics solutions in (customer) projects
• Strong problem-solving skills and a pragmatic, implementation-oriented way of working

Data Engineering Fundamentals

• Experience in setting up data pipelines (ingestion, transformation, storage)
• Solid understanding of data modeling, data transformations, and feature engineering
• Experience with cloud-based data platforms, such as:

1. Azure, AWS, or GCP
2. Databricks, Snowflake, BigQuery, Azure Synapse/Microsoft Fabric

• Knowledge of CI/CD concepts and production-ready deployments

Applied Data Science & Analytics

• Experience in applying GenAI, deep learning, and machine learning procedures as well as statistical analyses
• Very good programming skills in Python
• Very good SQL skills and experience with relational databases
• Experience in deploying and productively using ML models
• Ability to translate analytical results into business-relevant insights
• Bachelor's or master's degree in computer science, engineering, mathematics, or a related field, or equivalent practical experience

Nice to Have

• Experience with:

1. Streaming technologies (e.g. Kafka, Azure Event Hubs)
2. Time series analysis, NLP applications, or system modeling
3. NoSQL databases (e.g. MongoDB, Cosmos DB)
4. Docker and Kubernetes
5. Data visualization tools like Power BI, Tableau
6. Cloud or architecture certifications

Language & Mobility (Germany)

• Fluent German skills (at least C1) for customer communication in the German-speaking market
• Very good English skills
• Project-related travel readiness

Your Team

You will become part of our growing Data & Analytics teams. In this area, you will work with modern technologies in modern data ecosystems. You have the opportunity to turn your own ideas into results - in the areas of Data & Analytics Strategy, Data Management & Governance, Data Platforms & Engineering, and Analytics & Data Science.

About Infosys Consulting

You will become an employee of a globally renowned management consulting firm at the forefront of technological innovation and industrial transformation. We work across industries with leading companies. Our culture is inclusive and entrepreneurial. As a mid-sized consulting firm embedded in the size of Infosys, we can support our customers worldwide and throughout the entire transformation process in a partnership-like manner.

Our values IC-LIFE - Inclusion, Equity & Diversity, Client, Leadership, Integrity, Fairness, and Excellence - form our compass of values. Further information can be found on our career website.

In Europe, we are awarded by the Financial Times and Forbes as one of the leading consulting firms. Infosys is ranked among the top employers in Germany 2023 and has been certified by the Top Employers Institute for outstanding working conditions in Europe for five consecutive years.

We offer a market-leading salary, attractive additional benefits, and excellent opportunities for further education and development. Have you become curious? Then we look forward to your application - apply now!

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You will work hands-on on the design, build, and operationalisation of modern data and analytics solutions. You will contribute across the full lifecycle – from data ingestion and transformation to analytics, machine learning, and production deployment. You will collaborate closely with data engineers, architects, data scientists, and business stakeholders to deliver scalable, reliable, and value-driven data solutions in complex client environments.

Your role will include:

• Applying data science and machine learning techniques to real-world business problems
• Working with structured and semi-structured data in data lakes, lakehouses, and data warehouses
• Developing and optimising data transformations for analytical and machine learning workloads
• Supporting the productionisation of data and ML solutions, including monitoring and optimisation

Requirements

• 3–5 years of experience in data engineering, data science, or analytics
• Hands-on experience delivering data and analytics solutions in project-based or client environments
• Strong problem-solving skills and a pragmatic, delivery-oriented mindset

Data Engineering Foundations

• Experience building end-to-end data pipelines (ingestion, transformation, storage)
• Solid understanding of data modelling, data transformations, and feature engineering
• Familiarity with cloud-based data platforms, such as Azure, AWS, or GCP
• Understanding of CI/CD concepts and production-grade deployments

Applied Data Science & Analytics

• Experience applying statistical analysis and machine learning techniques
• Strong programming skills in Python
• Very good SQL skills and experience working with relational databases
• Experience deploying or supporting ML models in production environments
• Ability to translate analytical results into business-relevant insights
• Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related field or equivalent practical experience

Nice to have

• Experience with streaming technologies (e.g. Kafka, Azure Event Hubs)
• Exposure to GenAI, NLP, time series, or advanced analytics use cases
• Experience with NoSQL databases (e.g. MongoDB, Cosmos DB)
• Familiarity with Docker and Kubernetes
• Experience with data visualisation tools (e.g. Power BI, Tableau)
• Cloud or data-related certifications

Language & Mobility

• Very good English skills
• Willingness to travel for project-related work

Benefits

Join our growing Data & Analytics practice and make a difference. In this practice you will be utilizing the most innovative technological solutions in modern data ecosystem. In this role you’ll be able to see your own ideas transform into breakthrough results in the areas of Data & Analytics strategy, Data Management & Governance, Data Platforms & Engineering, Analytics & Data Science.

About Infosys Consulting

Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey.

Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence. To learn more about Infosys Consulting and our values, please visit our careers page.

Within Europe, we are recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany’s top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row.

We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions. Curious to learn more? We’d love to hear from you.... Apply today!

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Responsibilities

• Own the strategy and roadmap for improving how we interpret and respond to user queries.
• Drive development of search quality models that optimize recall and precision.
• Define and build tools and metrics that help us measure and explain result quality.
• Collaborate closely with ML, infrastructure, and product teams across the stack.
• Lead investigation and triage when search quality issues arise and design long-term solutions.
• Benchmark our quality against competitors and push for continuous improvement.

Requirements

• Experience as a PM in search, machine learning, or NLP-focused products.
• Deep understanding of the search pipeline from tokenization to result ranking.
• Expertise with spelling correction, synonyms, LLMs, or search evaluation frameworks.
• Familiarity with production ML models (especially tradeoffs between real-time vs batch).
• A strong sense for quality and correctness, and how to measure them.
• Technical fluency and comfort working with engineering, data science, and ML Ops teams.

Benefits

• Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
• A competitive compensation package including stock options
• Company sponsored US health coverage (100% paid for employee)
• Fully remote team - choose where you live
• Work from home stipend! We want you to have the resources you need to set up your home office
• Apple laptops provided for new employees
• Training and development budget for every employee, refreshed each year
• Parental leave for qualified employees
• Work with smart people who will help you grow and make a meaningful impact

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We're looking for a Senior MLE to join our Machine Learning Recall team. As a Senior MLE, you will help us build and optimize ML/DL models to improve customer experience by providing the best results in terms of relevancy and marginality.

Role Overview

In the second part of 2025, we plan to focus our attention on three key areas:

• Recall: we don't want to lose good results
• Visual solutions: we would like to deliver end-to-end visual solutions for our customer, including (but not limited to) image search, shop the look, visual recommendations, etc
• Technical platform: we have many different technologies/models inside a team, and we would like to allow other teams to use them widely and integrate in their pipelines

Challenges You Will Tackle

• Build and deploy robust ML systems for search (including text/image & multimodal approaches, etc)
• Tune LLMs to improve our system in different aspects, not limited to what we already have
• Improve business KPIs by using new techniques/models and validating hypotheses
• Collaborate with other technical teams to exchange experiences to improve the overall Constructor.io system
• Be responsible for what you and your team do

Requirements

• 3+ years of professional experience in applied machine learning
• Excellent NLP knowledge (especially transformer-based approaches)
• Comprehensive knowledge of classical machine learning
• Extensive Python knowledge
• Experience with any DL framework (we’re using torch)
• Experience with any SQL dialect (we’re using SparkSQL, MySQL and a couple more dialects)
• You have delivered production ML systems
• Proficiency with big data stack for end-to-end ML product development (we’re using Pyspark for most of our pipelines)
• You are able to translate intuition into data-driven hypotheses that result in engineering solutions that bring significant business value
• Proactivity: you can't close your eyes to problems, but are ready to solve them
• You are friendly and willing to help your teammates & others
• Nice to have:

+ Experience designing, conducting, and analyzing A/B tests + Experience with Rust (or C/C++) + Experience with a public cloud like AWS, Azure, or GCP + Strong knowledge of data structures, algorithms and their trade-off + Empathy + Ability to explain difficult concepts + You love to work on performance optimization, such as increasing result quality and improving code performance

Benefits

• Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
• Fully remote team - choose where you live
• Work from home stipend! We want you to have the resources you need to set up your home office
• Apple laptops provided for new employees
• Training and development budget for every employee, refreshed each year
• Maternity & Paternity leave for qualified employees
• Work with smart people who will help you grow and make a meaningful impact
• Base salary: $80k–$120k USD, depending on knowledge, skills, experience, and interview results
• Stock options - offered in addition to the base salary
• Regular team offsites to connect and collaborate

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Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

We’re looking for prompt and context engineers to join our product engineering team to help build AI-first products, features, and evaluations. Your mission will be to bridge the gap between model capabilities and real product experience, working with product teams to build consistent, safe, and beneficial user experiences across all product surfaces.

You will be deeply involved in new product feature and model releases at Anthropic, combining engineering expertise with an understanding of frontier AI applications and model quality. You’ll become an expert on Claude’s behavioural quirks and capabilities and apply that knowledge to deliver the best possible user experience across models and domains. You’ll be the first resource for product teams working on Claude’s AI infrastructure: system prompts, tool prompts, skills, and evaluations.

This role requires someone who can effectively balance caring deeply about making Claude the best it can be while also supporting a wide variety of concurrent projects and efforts across many product teams.

Key Responsibilities

• Prompt Engineering Excellence: Design, test, and optimise system prompts and feature-specific prompts that shape Claude’s behaviour across consumer and API products.

• Evaluation Development: Build and maintain comprehensive evaluation suites that ensure model quality and consistency across product launches and updates.

• Cross-functional Collaboration: Partner closely with product teams, research teams, and safeguards to ensure new features meet quality and safety standards.

• Model Launch Support: Play a critical role in model releases, ensuring smooth rollouts and catching regressions before they impact users.

• Infrastructure Contribution: Help build and improve the frameworks and tools that allow teams to develop and test prompts and features with confidence.

• Knowledge Transfer: Mentor product engineers on prompt engineering best practices and help teams build their first evaluations.

• Rapid Iteration: Work in a fast-paced environment where model capabilities advance daily, requiring quick adaptation and creative problem-solving.

What We’re Looking For

Required Qualifications

• 5+ years of software engineering experience with Python or similar languages.

• Demonstrated experience with LLMs and prompt engineering (through work, research, or significant personal projects).

• Strong understanding of evaluation methodologies and metrics for AI systems.

• Excellent written and verbal communication skills – you’ll need to explain complex model behaviours to diverse stakeholders.

• Ability to manage multiple concurrent projects and prioritise effectively.

• Experience with version control, CI/CD, and modern software development practices.

Preferred Qualifications

• Experience with Claude or other frontier AI models in production settings.

• Background in machine learning, NLP, or related fields.

• Experience with A/B testing and experimentation frameworks (e.g., Statsig).

• Familiarity with AI safety and alignment considerations.

• Experience building tools and infrastructure for ML/AI workflows.

• Track record of improving AI system performance through systematic evaluation and iteration.

You Might Thrive in This Role If You…

• Get excited about the nuances of how language models behave and love finding creative ways to improve their outputs.

• Enjoy being at the intersection of research and product, translating cutting-edge capabilities into user value.

• Are comfortable with ambiguity and can define success metrics for novel AI features.

• Have a strong sense of ownership and drive projects from conception to production.

• Are passionate about building AI systems that are helpful, harmless, and honest.

• Thrive in collaborative environments and enjoy teaching others.

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren’t able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you’re interested in this work.

Your safety matters to us. To protect yourself from potential scams, we want to remind you that we will never ask you to pay any fees for the hiring process. If someone contacts you claiming to be from Anthropic and asks for money, please report it to us immediately.

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You want to build and run elegant and thorough machine learning experiments to help us understand and steer the behavior of powerful AI systems. You care about making AI helpful, honest, and harmless, and are interested in the ways that this could be challenging in the context of human-level capabilities. You could describe yourself as both a scientist and an engineer. As a Research Engineer on Alignment Science, you'll contribute to exploratory experimental research on AI safety, with a focus on risks from powerful future systems (like those we would designate as ASL-3 or ASL-4 under our Responsible Scaling Policy), often in collaboration with other teams including Interpretability, Fine-Tuning, and the Frontier Red Team.

Our blog provides an overview of topics that the Alignment Science team is either currently exploring or has previously explored. Our current topics of focus include...

• Scalable Oversight: Developing techniques to keep highly capable models helpful and honest, even as they surpass human-level intelligence in various domains.

• AI Control: Creating methods to ensure advanced AI systems remain safe and harmless in unfamiliar or adversarial scenarios.

• Alignment Stress-testing : Creating model organisms of misalignment to improve our empirical understanding of how alignment failures might arise.

• Automated Alignment Research: Building and aligning a system that can speed up & improve alignment research.

• Alignment Assessments: Understanding and documenting the highest-stakes and most concerning emerging properties of models through pre-deployment alignment and welfare assessments (see our Claude 4 System Card), misalignment-risk safety cases, and coordination with third-party evaluators.

• Safeguards Research: Developing robust defenses against adversarial attacks, comprehensive evaluation frameworks for model safety, and automated systems to detect and mitigate potential risks before deployment.

• Model Welfare: Investigating and addressing potential model welfare, moral status, and related questions. See our program announcement and welfare assessment in the Claude 4 system card for more.

_Note: For this role, we conduct all interviews in Python and prefer candidates to be based in the Bay Area._

Representative projects:

• Testing the robustness of our safety techniques by training language models to subvert our safety techniques, and seeing how effective they are at subvertinng our interventions.

• Run multi-agent reinforcement learning experiments to test out techniques like AI Debate.

• Build tooling to efficiently evaluate the effectiveness of novel LLM-generated jailbreaks.

• Write scripts and prompts to efficiently produce evaluation questions to test models’ reasoning abilities in safety-relevant contexts.

• Contribute ideas, figures, and writing to research papers, blog posts, and talks.

• Run experiments that feed into key AI safety efforts at Anthropic, like the design and implementation of our Responsible Scaling Policy.

You may be a good fit if you:

• Have significant software, ML, or research engineering experience

• Have some experience contributing to empirical AI research projects

• Have some familiarity with technical AI safety research

• Prefer fast-moving collaborative projects to extensive solo efforts

• Pick up slack, even if it goes outside your job description

• Care about the impacts of AI

Strong candidates may also:

• Have experience authoring research papers in machine learning, NLP, or AI safety

• Have experience with LLMs

• Have experience with reinforcement learning

• Have experience with Kubernetes clusters and complex shared codebases

Candidates need not have:

• 100% of the skills needed to perform the job

• Formal certifications or education credentials

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$350,000 \- $500,000USD

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruits through our website and other job boards, and we will never ask you to pay for any part of the recruitment process.

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Location

San Francisco

Employment Type

Full time

Department

Data Science

Compensation

• $230K – $385K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance related bonus for eligible employees and benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick and safe time (1 hour per 30 hours worked)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

About the Team

Our infrastructure team helps deliver OpenAI’s most capable models and products to the world by scaling infrastructure and turning demand into useful FLOPS. We collaborate across research, engineering, design, and business to turn cutting-edge AI advancements into impactful, real-world applications. Our team ensures the right compute is available—at the right time and place—to support some of the world’s most demanding workloads. We empower all of OpenAI’s products and research by scaling the infrastructure behind them. Our work makes it possible to launch new models and products reliably and at scale.

About the Role

As a Data Scientist on the Infra team, you will play a key role in shaping how we scale the infrastructure that powers OpenAI’s products and research. This is critical as we operate one of the largest and most advanced compute fleets in the world, supporting millions of users and businesses globally. We focus on aligning infrastructure measurement, planning, scaling, allocation, and efficiency to drive measurable impact across the company.

You should expect to guide the definition of foundational datasets for infrastructure resources, develop metrics that inform key decisions, build forecasting and optimization models, and establish source of truth dashboards and analyses that enable teams to understand and improve infra usage. Most importantly, you should expect to be a core partner to engineering, research, and product teams in shaping the infrastructure that powers everything OpenAI builds.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Build and maintain foundational datasets and metrics that reflect infrastructure usage, efficiency, and scaling.

• Develop forecasting and optimization models to support infra planning and resource allocation.

• Partner with engineering, research, and product teams to shape infrastructure strategy through data.

• Drive clarity with source-of-truth dashboards and analyses that guide infra decisions across OpenAI.

You might thrive in this role if you have:

• 5+ years of experience in a quantitative role navigating ambiguous environments, ideally in infrastructure, systems, or platform domains at a high-growth company or research org

• Experience defining and operationalizing metrics that reflect system performance, resource usage, or efficiency from the ground up

• A strong foundation in SQL and Python, and a track record of building models and analyses that drive technical and strategic decisions

• Excellent communication skills and the ability to partner effectively with engineers, researchers, and product stakeholders

• A strategic mindset that goes beyond statistical testing to surface actionable insights and long-term tradeoffs

You could be an especially great fit if you have:

• Proven track record of operating as a data partner in large scale backend systems

• Comfortable navigating fast-paced execution while also anchoring decisions in long-term impact

• Strong programming background, with ability to run simulations and prototype variants

• Experience in NLP, large language models, or generative AI

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

San Francisco

Employment Type

Full time

Department

Data Science

Compensation

• $230K – $385K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance related bonus for eligible employees and benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick and safe time (1 hour per 30 hours worked)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

OpenAI’s Platform team powers how millions of developers and enterprises build with our models. We provide APIs and agentic solutions used by global startups and fortune 500s. We work closely with product, engineering, design, and go-to-market to build a world-class platform that pushes the frontier of AI capabilities.

About the Role

As a Data Scientist on the Platform team, you will drive a data-driven culture for OpenAI’s API and B2B solutions. You’ll define the metrics that matter for developer success and enterprise value, measure the impact of new models and features, and partner with PMs and engineers to improve model quality, reliability, latency, and cost. Your work will shape how thousands of products adopt agentic AI.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will

• Embed with the Platform product team as a trusted partner, uncovering ways to improve developer experience, reliability, and usage growth

• Define north-star metrics across the developer funnel (activation, retention, growth), as well as latency/cost guardrails for new features and models

• Design and interpret A/B tests and controlled rollouts (e.g., new model versions, pricing/limits, new API features, new B2B products)

• Build source-of-truth dashboards and self-serve data tools for product, engineering, and go-to-market teams

• Translate product learnings into actionable feedback for Research (e.g., failure modes, eval gaps, model response quality)

You might thrive in this role if you have

• 5+ years in a quantitative role in ambiguous, high-growth environments (platforms, APIs, or B2B products a plus)

• Depth in SQL and Python, with a track record proposing, designing, and running rigorous experiments

• Experience defining and operationalizing metrics from scratch (including reliability/latency/cost and safety)

• Strong cross-functional communication with PMs, engineers, and executives

• Strategic instincts beyond p-values—clear thinking about tradeoffs and business impact

You could be an especially great fit if you have

• Background in developer platforms, observability, or usage-based pricing/quotas

• Experience connecting offline evals to online product impact

• Prior work in NLP/LLMs or agentic systems, or in enterprise analytics for B2B products

About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Data Scientist, Codex

Location

San Francisco

Employment Type

Full time

Department

Data Science

Compensation

• $230K – $385K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance related bonus for eligible employees and benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick and safe time (1 hour per 30 hours worked)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

Codex is OpenAI’s first-party developer product focused on agentic software engineering. We’re building tools that help engineers design, write, test, and ship code faster—safely and at scale. We partner tightly with research and product to translate model advances into tangible developer productivity.

About the Role

As a Data Scientist on Codex, you will measure and accelerate product-market fit for AI developer tools. You’ll define what “developer productivity” means for our product, run experiments on new coding models and UX, and pinpoint where the model helps or hurts across languages and tasks. Your insights will directly shape how an entire industry builds software.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will

• Embed with the Codex product team to discover opportunities that improve developer outcomes and growth

• Design and interpret A/B tests and staged rollouts of new coding models and product features

• Define and operationalize metrics such as suggestion acceptance, edit distance, compile/test pass rates, task completion, latency, and session productivity

• Build dashboards and analyses that help the team self-serve answers to product questions (by language, framework, repo size, task type)

• Diagnose failure modes and partner with Research on targeted improvements (model quality signals, user feedback, evals)

You might thrive in this role if you have

• 5+ years in a quantitative role at a developer-facing or high-growth product

• Fluency in SQL and Python; comfort with experiment design and causal inference

• Experience defining product metrics tied to user value

• Ability to communicate clearly with PM, Eng, and Design—and to influence product direction

You could be an especially great fit if you have

• Strong programming background; ability to prototype, run simulations, and reason about code quality

• Familiarity with IDE/extension telemetry or developer tooling analytics

• Prior experience with NLP/LLMs, code models, or evaluations for generative coding

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Location

San Francisco; Seattle

Employment Type

Full time

Department

Data Science

Compensation

• $230K – $385K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance related bonus for eligible employees and benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick and safe time (1 hour per 30 hours worked)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

Our Applied team brings OpenAI technologies to consumers and businesses around the world. We collaborate across research, engineering, design and business functions to turn cutting-edge AI advancements into impactful real-world applications. Our team has been behind notable product launches (ChatGPT, API, Sora), creating tools that help developers write code, enable businesses to operate more efficiently, and empower individuals to learn and create. As AI capabilities rapidly evolve, we focus on ensuring that our products are safe, accessible, and beneficial to all.

About the Role

As a Data Scientist on the Applied Product team, you will contribute to a data-driven product development culture for consumer and enterprise products at OpenAI. This is critical as our products reach millions of users and businesses worldwide. We are focused on aligning both research and product development to drive measurable impact for these individuals and organizations alike.

You should expect to define our north-star metrics, design A/B tests, and establish source-of-truth dashboards that the entire company can use to answer their own product questions. Most importantly, you should expect to be a core member of the product development team.

This role is based in San Francisco, CA or Seattle, WA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Embed with the product development team as a trusted partner, uncovering new ways to improve the product and drive growth

• Define and interpret A/B tests that help answer critical questions about the impact of model and UX changes to our product

• Establish a data-driven product development culture by defining, tracking, and operationalizing feature-, product-, and company-level metrics

• Develop and socialize dashboards, reports, and other ways of enabling the team and company to answer product data questions in a self-serve way

You might thrive in this role if you have:

• 5+ years experience in a quantitative role navigating highly ambiguous environments, ideally as an early data scientist or product analyst at a hyper-growth product company or research org

• Proposed, designed, and run rigorous experiments with clear insights and product recommendations utilizing SQL and Python

• Defined, implemented, and operationalized new feature and product-level metrics from scratch

• Excellent communication skills with demonstrated ability to communicate with product managers, engineers, and executives alike

• Strategic insights beyond the paradigm of statistical significance testing

You could be an especially great fit if you have:

• Strong programming background, with ability to run simulations and prototype variants

• Experience validating quantitative insights with qualitative methods (e.g. surveys, UXR)

• Demonstrated prior experience in NLP, large language models, or generative AI

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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San Mateo, CA, United States

Early Career

ID: 5262

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

Roblox is spearheading the future of immersive entertainment with the ambitious goal of dominating 10% of the gaming market. Join us to tackle challenges that enable AI-driven creation and massive concurrency for a global community where innovation meets safety.

During this 12 or 16 week internship, you will drive a project from ideation to experimentation, production or publication, with the possibility of continued collaboration beyond the internship.

Your project will focus on the hardest problems in tech today affecting massive scale with 112+ million daily active users. We support experimentation and production with top researchers, engineers, faculty, and PhD candidates globally that can lead to publications at esteemed venues.

Teams Hiring For This Role:

• Discovery: Build recommender and search systems, connecting millions of experiences to users via generative modeling, LLMs, and multimodal content understanding.

• Economy: Expand the ML backbone powering monetization, marketplace, and payments, solving problems related to fraud, pricing, and personalization

• Ads & Brands: Evolve the intersection of recommendation systems, ranking, and marketplace/auction theory to optimize sponsored content delivery

• Safety: Create scalable AI for real-time safety & moderation using LLMs, NLP, and computer vision to safeguard text, voice, and accounts.

• Engine: Develop innovative technology for our immersive 3D graphics, advancing geometry, physics simulation, motion diffusion models, and scalable distributed systems

• Creator: Empower creators with generative AI and NLP technologies, building intuitive tools for automated content understanding and real-time localization

• Foundational AI: Design and train 3D foundational models and optimize large-scale inference systems, enabling intelligent 3D content generation.

• Infrastructure: Build systems that ensure the reliability and scalability of Roblox’s datacenter, backbone, and edge networks, which support all of our production services.

You Will

• Prototype and experiment with advanced AI, machine learning, and 3D technologies to solve real-world challenges at scale

• Translate cutting-edge research into production-ready features by working alongside world class engineering and product teams

• Develop and deliver solutions that enhance user experience, safety, and creativity on a global platform

You Have

• Possessing or pursuing a PhD in computer science, engineering, or a related field, with a thesis aligned to Roblox’s research areas.

• Deep expertise in a relevant technical domain such as deep learning, computer vision, NLP, reinforcement learning, or distributed systems.

• Proficiency in one or more programming languages (e.g., Python, C++, Go, Java) and experience building and optimizing large-scale systems.

• A strong research track record, evidenced by multiple publications and presentations in top-tier, peer-reviewed venues.

You may redact age, date of birth, and dates of attendance/graduation from your resume if you prefer.

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual hourly rate could fall outside of this expected range. This pay range is subject to change and may be modified in the future. _Please note that not all benefits shown on this page are applicable to internship opportunities._

Hourly Pay Range

$72—$72 USD

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

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San Mateo, CA, United States

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

Natural Language Processing (NLP) is central to enabling massive-scale communication, creation, and safety across the Roblox platform. This role offers the unique opportunity to build and deploy cutting-edge NLP, speech, and generative AI models that operate at an unprecedented scale, impacting hundreds of millions of daily users.

You will solve an extremely diverse range of high-scale language-related problems—from real-time moderation of voice and text to automatically localizing experiences and empowering users through LLM-driven creation tools. We combine cutting-edge research with large-scale engineering to bridge experimentation and production, designing algorithms that shape the next generation of language services for our immersive, user-generated content platform.

Teams Hiring for This Role

• Safety AI Systems:Dedicated to building end-to-end ML systems for maintaining civility and safety across the platform, operating at massive scale. This includes:

• Real-time Moderation: Building world-class NLP and speech models for real-time moderation of voice and text (processing over 6 billion messages daily) and advanced interventions that measurably improve user civility.

• Critical Harms & Advanced Detection: Developing specialized LLM agents, behavioral analysis, and graph systems for detecting and preventing rare, high-risk scenarios (e.g., child safety, terrorism), requiring adversarial thinking and multi-step reasoning.

• Safety Data Quality: Ensuring all Safety AI systems are robust by managing the core data infrastructure, MLOps, and Active Learning initiatives for continuous model improvement.

You Will

• Design and implement deep learning-based NLP and speech solutions that address problems across Roblox, from creation to safety.

• Develop advanced models, including Large Language Models (LLMs), machine translation, and generative AI, for user interactions, content creation, and moderation.

• Have the independence and end-to-end responsibility to develop NLP/ML-based services that are scalable and resilient.

• Be a technical bar-raiser for cutting-edge ML technology, high code quality, and architectural designs.

• Work backward from user and product needs to deliver ML solutions that drive engagement, safety, and ecosystem growth.

You Have

• Possessing or pursuing a Ph.D. in Computer Science, Computer Engineering, Mathematics, Statistics, or a related technical field, with a thesis aligned to Roblox’s research areas.

• Expertise in one or more areas: NLP, Speech Models, Large Language Models, Machine Translation, or Generative AI (including diffusion models).

• Experience with transformer-based model design, training, serving, and product integration.

• A strong research track record, evidenced by multiple publications and presentations in top-tier, peer-reviewed venues (e.g., ACL, EMNLP, Interspeech, ICML, NeurIPS).

• Proficiency in one or more programming languages (e.g., Python, C++, Go, Java) and experience building and optimizing large-scale systems.

You may redact age, date of birth, and dates of attendance/graduation from your resume if you prefer.

As you apply, you can find more information about our process by signing up for Speak\_. You'll gain access to our practice assessment, comprehensive guides, FAQs, and modules designed to help you ace the hiring process.

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.

Annual Salary Range

$195,780—$242,100 USD

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

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Microsoft AI are looking for a talented Senior Applied Scientist at their Suzhou office. This role sits at the heart of strategic decision-making, turning market data into actionable insights for a company that's revolutionising AI technology. You'll work directly with leadership to shape the company's direction in the AI and search markets.

About the Role

We're looking for passionate and experienced engineers and scientists to help us on our mission of employing deep learning to understand all the data on the web – the largest store of information in human history. With this understanding we power end-user experiences across a variety of NLP/Multi-modal related areas, especially RAG System powered by LLMs Generative answers with LLMs Build up the world-class AI systems with novel NLP techniques and engineering excellence. Explore cutting-edge AI technology and deliver both research and production impact.

Accountabilities

• Drive core technologies and E2E production delivery by leveraging State-of-Art AI technologies.
• Address challenges in products through Deep Learning and Reinforcement Learning approaches and transfer novel ideas to production applications.
• Develop deep learning models for Microsoft AI scenarios, including generative search and answers, knowledge experience, et al.
• Push the envelope on deep learning by: Defining problems and establishing metrics Gathering training data at scale Exploring model design and architecture Exploring learning objectives and tasks.

The Candidate we're looking for

Experience:

• 4+ years of working experience in NLP/search related areas.

Technical skills:

• Experiences in applying deep learning, LLM, RAG techniques and drive E2E AI product development.

Personal attributes:

• Passionate and self-motivated.
• Good communication skills, both verbal and written.

Benefits

• Work from the office at least four days per week.
• Health and wellbeing benefits.
• Professional development opportunities.
• Financial benefits (bonus, equity, pension, etc.).
• Cultural perks (team events, office amenities, etc.).

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Microsoft AI are looking for a talented Applied Scientist 2 at their Beijing office. This role sits at the heart of Bing's search engine, designing systems that can search through hundreds of billions of documents in just milliseconds. You'll work alongside some of the brightest minds in the industry on projects that will make a lasting impact.

About the Role

As an Applied Scientist 2, you will design and implement highly scalable, low-latency, always-on services that power Bing search. You will quickly ramp up on diverse components, understand their design and functionality, and deliver impactful features. You will influence architecture and design decisions across teams, driving best practices and common patterns. You will collaborate effectively with multiple teams, demonstrating solid partnership and communication skills.

Accountabilities

• Design and implement highly scalable, low-latency, always-on services that power Bing search.
• Quickly ramp up on diverse components, understand their design and functionality, and deliver impactful features.

The Candidate we're looking for

Experience:

• Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 2+ years related experience (e.g., statistics, predictive analytics, research) OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field OR equivalent experience.

Technical skills:

• 1+ years of programming experience in Python, C++, C#, or similar languages.
• Familiarity with data mining, machine learning, classification, clustering, or related areas.

Personal attributes:

• Ability to think creatively and deliver innovative solutions to complex problems.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.

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Microsoft AI are looking for a talented Senior Applied Scientist at their Beijing office. This role sits at the heart of strategic decision-making, turning market data into actionable insights for a company that's revolutionising AI technologies. You'll work directly with leadership to shape the company's direction in the AI market.

About the Role

As a Senior Applied Scientist, you will design and implement highly scalable, low-latency, always-on services that power Bing search. You will quickly ramp up on diverse components, understand their design and functionality, and deliver impactful features. You will influence architecture and design decisions across teams, driving best practices and common patterns. You will collaborate effectively with multiple teams, demonstrating solid partnership and communication skills.

Accountabilities

• Design and implement highly scalable, low-latency, always-on services that power Bing search.
• Quickly ramp up on diverse components, understand their design and functionality, and deliver impactful features.

The Candidate we're looking for

Experience:

• Bachelor’s Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics predictive analytics, research) OR Master’s Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research) OR equivalent experience.

Technical skills:

• 4+ years of programming experience in Python, C++, C#, or similar languages.
• Familiarity with data mining, machine learning, classification, clustering, or related areas.

Personal attributes:

• Ability to think creatively and deliver innovative solutions to complex problems.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.

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Microsoft are looking for a talented Senior Applied Scientist at their Mountain View office. This role sits at the heart of strategic decision-making, turning market data into actionable insights for a company that's revolutionising artificial intelligence technology. You'll work directly with leadership to shape the company's direction in the technology market.

About the Role

As a Senior Applied Scientist, you will design and implement cutting-edge machine learning models and algorithms that power relevance systems across all surfaces for Microsoft Ads and Shopping including Bing, Copilot, and beyond. You will have a direct impact on millions of users and advertisers, delivering scalable solutions to enhance ad relevance and optimize user experiences.

Accountabilities

• Own high-impact and open-ended relevance problem areas across Product Ads and Shopping including providing strategic direction to solve problems and applying deep subject matter knowledge to support business impact.
• Drive algorithmic and modeling improvements to the system using primarily deep learning techniques from NLP and computer vision, including latest LLM models, to deliver clear and measurable product impact.

The Candidate we're looking for

Experience:

• Bachelor's Degree in Data Science, Machine Learning, Statistics, Computer Science or Computer Engineering or related field AND 4+ years related experience (e.g., statistics predictive analytics, research) OR Master's Degree in Data Science, Machine Learning, Statistics, Computer Science or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Data Science, Machine Learning, Statistics, Computer Science or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research) OR equivalent experience.

Technical skills:

• Data Science, Machine Learning, Statistics, Computer Science or Computer Engineering or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research) OR equivalent experience.
• 4+ years working experience in statistical natural language processing (NLP) with the latest deep learning technologies including transformer and LLMs OR 4+ years working experience in Computer Vision (CV) with latest deep learning technologies including Vision Transformers.
• 4+ years working experience with coding in production systems using C++, C#, Java or Python.

Personal attributes:

• Strong technical judgment on metrics, evaluation strategies, and tradeoffs optimizing for overall product ROI rather than isolated metrics.
• Ability to operate with high independence and accountability, anticipating risks, planning for unknowns, and requiring minimal oversight to deliver sustained impact at scale.

Benefits

• Competitive salary
• Comprehensive benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

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Microsoft AI are looking for a talented Senior Applied Scientist at their Redmond office. This role sits at the heart of strategic decision-making, turning market data into actionable insights for a company that's revolutionising artificial intelligence technology. You'll work directly with leadership to shape the company's direction in the AI and machine learning markets.

About the Role

As a Senior Applied Scientist, you will design and implement cutting-edge machine learning models and algorithms that power relevance systems across all surfaces for Microsoft Ads and Shopping including Bing, Copilot, and beyond. You will have a direct impact on millions of users and advertisers, delivering scalable solutions to enhance ad relevance and optimize user experiences. This role is part of Microsoft Artificial Intelligence (MAI)-Ads Engineering and is responsible for the end-to-end relevance problem for our ads and shopping products.

Accountabilities

• Own high-impact and open-ended relevance problem areas across Product Ads and Shopping including providing strategic direction to solve problems and applying deep subject matter knowledge to support business impact.
• Drive algorithmic and modeling improvements to the system using primarily deep learning techniques from NLP and computer vision, including latest LLM models, to deliver clear and measurable product impact.

The Candidate we're looking for

Experience:

• Bachelor's Degree in Data Science, Machine Learning, Statistics, Computer Science or Computer Engineering or related field AND 4+ years related experience (e.g., statistics predictive analytics, research) OR Master's Degree in Data Science, Machine Learning, Statistics, Computer Science or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Data Science, Machine Learning, Statistics, Computer Science or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research) OR equivalent experience.

Technical skills:

• Data Science, Machine Learning, Statistics, Computer Science or Computer Engineering or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research) OR equivalent experience.
• 4+ years working experience in statistical natural language processing (NLP) with the latest deep learning technologies including transformer and LLMs OR 4+ years working experience in Computer Vision (CV) with latest deep learning technologies including Vision Transformers.
• 4+ years working experience with coding in production systems using C++, C#, Java or Python.

Personal attributes:

• Strong technical judgment and problem-solving skills.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.

Benefits

• Competitive salary range: $119,800 - $234,700 per year.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• 401(k) matching program.
• Paid time off and holidays.
• Opportunities for professional growth and development.

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Microsoft AI are looking for a talented Applied Scientist II at their Bengaluru office. This role sits at the heart of developing cutting-edge large-scale AI services that can power the next-gen AI search. You'll work directly with the team to shape the company's direction in AI search and development.

About the Role

As an Applied Scientist II, you will be responsible for developing novel machine learning and data mining algorithms, designing and developing solutions that respond in real time, and building data quality checks and re-usable modules for the training. You will also host ML models with production-ready code, design and execute offline/online experiments, and advance the state of the art of NLP technologies for real-world scenarios.

Accountabilities

• Developing novel machine learning and data mining algorithms
• Designing and developing solutions that respond in real time

The Candidate we're looking for

Experience:

• Master's/PhD degree in CS/EE or related fields with knowledge in NLP, Machine Learning and Data Mining

Technical skills:

• Strong research and/or development experience with machine learning, NLP and data mining

Personal attributes:

• Excellent scientific thinking and execution
• Ability to drive efficient experiment definition and investigations

Benefits

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

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Microsoft AI are looking for a talented Applied Scientist II at their Redmond office. This role sits at the heart of strategic decision-making, turning market data into actionable insights for a company that's revolutionising AI technology. You'll work directly with leadership to shape the company's direction in the AI market.

About the Role

As an Applied Scientist II, you will be responsible for building and maintaining production machine learning models to generate image and text assets, multimodal representation and predict ad quality. You will find insights and form hypothesis on web-scale data with various machine learning, computer vision, feature engineering, statistical, and data mining techniques. You will design experiments, understand the resulting data, and produce actionable, trustworthy conclusions from them. You will craft and optimize prompts for effective LLM and VLM performance, and wrangle large amounts of data using various tools.

Accountabilities

• Building and maintaining production machine learning models to generate image and text assets, multimodal representation and predict ad quality.
• Finding insights and forming hypothesis on web-scale data with various machine learning, computer vision, feature engineering, statistical, and data mining techniques.

The Candidate we're looking for

Experience:

• Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 2+ years related experience (e.g., statistics, predictive analytics, research) OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field OR equivalent experience.

Technical skills:

• Experience with Large Language Models: Demonstrated experience working with LLMs/VLMs, such as GPT, BERT, or similar models, including knowledge of their strengths, limitations, and capabilities.
• Solid Understanding of NLP and CV: In-depth knowledge of natural language processing (NLP) and computer vision techniques and concepts, including tokenization, semantic analysis, and text generation, multimodal representation, etc.

Personal attributes:

• Experience delivering, scaling, and maintaining highly successful and innovative machine learning products with your fingerprints all over them.
• Experience in parallel or distributed processing, high performance computing, stream computing and SCOPE.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.

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Microsoft AI are looking for a talented Senior Applied Scientist at their Bengaluru office. This role sits at the heart of strategic decision-making, turning market data into actionable insights for a company that's revolutionising AI search and Copilot experiences responsibly. You'll work directly with leadership to shape the company's direction in the AI and search markets.

About the Role

We are looking for an Applied Scientist who is excited to work on ML/DL models capable of working on an internet scale. An ideal candidate will have extensive Machine/Deep Learning knowledge with proven track record in solving complex real-world ML/DL problems, specifically in areas related to fairness, or model safety. In addition, the candidate will have expert knowledge of one or more ML/DL frameworks and a deep understanding of the different types of algorithms and their applications with hands-on experience in implementing scalable solutions.

Accountabilities

• Developing novel machine learning and data mining algorithms.
• Designing and developing solutions that respond in real time.
• Building data quality checks and re-usable modules for the training.
• Hosting ML models with production-ready code.
• Designing and executing offline/online experiments.
• Advancing the state of the art of NLP technologies for real world scenarios.
• Investigating and solving NLP accuracy and robustness issues across all processing chains, including model development, test and quality control, deployment, and user feedback stages.

The Candidate we're looking for

Experience:

• 7+ years of professional experience applying Deep learning, Machine Learning concepts in real world applications.

Technical skills:

• Solid research and/or development experience with machine learning, NLP and data mining.
• Experience in architecting, developing, and delivering advanced NLP projects.

Personal attributes:

• Outstanding communication and collaboration skills.
• Customer focused, strategic, drives for results, is self-motivated, and has a propensity for action.

Benefits

• Competitive salary.
• Comprehensive benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.

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Microsoft AI are looking for a talented Senior Applied Scientist at their Hyderabad office. This role sits at the heart of developing novel machine learning and data mining algorithms, designing and developing solutions that respond in real time, and building data quality checks and re-usable modules for the training.

About the Role

As a Senior Applied Scientist, you will be responsible for developing novel machine learning and data mining algorithms, designing and developing solutions that respond in real time, and building data quality checks and re-usable modules for the training. You will also be hosting ML models with production-ready code, designing and executing offline/online experiments, and advancing the state of the art of NLP technologies for real world scenarios.

Accountabilities

• Developing novel machine learning and data mining algorithms
• Designing and developing solutions that respond in real time

The Candidate we're looking for

Experience:

• 7+ years of professional experience applying Deep learning, Machine Learning concepts in real world applications

Technical skills:

• Solid research and/or development experience with machine learning, NLP and data mining

Personal attributes:

• Outstanding communication and collaboration skills

Benefits

• Competitive salary
• Comprehensive benefits package
• Opportunities for professional growth and development

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Microsoft AI are looking for a talented Senior Applied Scientist at their Noida office. This role sits at the heart of strategic decision-making, turning market data into actionable insights for a company that's revolutionising AI search and Copilot experiences. You'll work directly with leadership to shape the company's direction in the AI and search markets.

About the Role

As a Senior Applied Scientist, you will be responsible for developing novel machine learning and data mining algorithms. You will design and develop solutions that respond in real time, building data quality checks and re-usable modules for the training. You will host ML models with production-ready code, designing and executing offline/online experiments. You will advance the state of the art of NLP technologies for real world scenarios, investigating and solving NLP accuracy and robustness issues across all processing chains, including model development, test and quality control, deployment, and user feedback stages.

Accountabilities

• Developing novel machine learning and data mining algorithms.
• Designing and developing solutions that respond in real time.
• Building data quality checks and re-usable modules for the training.
• Hosting ML models with production-ready code.
• Designing and executing offline/online experiments.
• Advancing the state of the art of NLP technologies for real world scenarios.
• Investigating and solving NLP accuracy and robustness issues across all processing chains, including model development, test and quality control, deployment, and user feedback stages.

The Candidate we're looking for

Experience:

• 7+ years of professional experience applying Deep learning, Machine Learning concepts in real world applications.

Technical skills:

• Solid research and/or development experience with machine learning, NLP and data mining.

Personal attributes:

• Outstanding communication and collaboration skills.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and dynamic work environment.

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What you'll do

• Analyze market trends and derive strategic recommendations for voice assistants like Alexa, Siri, or ChatGPT-like systems
• Develop strategic roadmaps for infotainment voice assistants with a focus on integration and innovation
• Design, evaluate, and integrate LLM-based dialog capabilities in automotive systems
• Create context-aware use cases and validate them (e.g., navigation, entertainment, CAR services) under consideration of security, cyber, and data protection guidelines
• Coordinate reviews and workshops with partners/customers and lead presentations at trade shows

What you need

• Abgeschlossenes Studium in Informatik, Computerlinguistik, Sprach- und Kommunikationstechnologien oder einem vergleichbaren technischen Studiengang sowie mind. 5 Jahre Berufserfahrung in diesem Umfeld
• Leidenschaft für digitale Assistenten - von ihrer Konzeption und Integration bis hin zur kontinuierlichen Weiterentwicklung im Automotive-Bereich
• Expertise im Einsatz von NLP-, NLU- und LLM-Technologien, deren Integration in Embedded- und Cloud-Systeme, sowie ein gutes Verständnis der aktuellen Markt- und Wettbewerbslandschaft im Bereich Voice Assistants & AI im Automotive-Umfeld
• Deine Arbeitsweise zeichnet sich durch eine ausgeprägte Kommunikationsstärke aus, um dich souverän mit technischen wie nicht-technischen Stakeholdern abzustimmen, und die Fähigkeit, komplexe Themen klar und überzeugend zu präsentieren – auch im Rahmen strategischer Beratung

Why this matters

As an SDV Voice Assistant Professional, you will play a crucial role in shaping the future of speech-controlled vehicle systems. Your expertise in AI technologies, speech processing systems, and market innovations will enable you to create a safe, personalized, and intuitive user experience. Your ability to analyze market trends, develop strategic roadmaps, and integrate new technologies will drive innovation and growth in the automotive industry.

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What you'll do

• Apply state-of-the-art ML and LLM techniques to solve problems spanning:
• Personalization (LLM memory, context summarization, retrieval and ranking);
• Query Understanding (intent modeling, rewriting, agentic decomposition);
• Content Discovery (feed ranking and surfacing)
• Rigorously evaluate LLM/ML models with both offline and online techniques, designing experiments and metrics that provide deep insight into quality and impact.
• Own the entire model lifecycle from research to production: data analysis, modeling, evaluation, offline/online A/B testing, and iterative improvement.
• Collaborate cross-functionally with engineers, PMs, data scientists, and designers to ensure our AI drives meaningful product improvements.
• Stay at the forefront of ML/AI innovation by evaluating and incorporating emerging research and algorithms into the product lifecycle.

What you need

• 5+ years experience building and shipping robust ML/AI models for large-scale, user-facing or data-driven products.
• Deep expertise in deep learning (PyTorch, TensorFlow, JAX), LLMs, information retrieval, content summarization, recommendation systems, NLP, and/or ranking.
• Strong software engineering skills (Python, production-quality codebases, collaborative development).
• In-depth experience with the full ML lifecycle: data analysis, feature engineering, iterative model development, rigorous evaluation, and ongoing monitoring/improvement.
• Proven collaborator and communicator; excels in high-velocity, cross-functional teams.
• Curious, driven by end-user/product impact, and passionate about advancing the state of applied ML and AI.
• BS, MS, or PhD in Computer Science, Engineering, or related field (or equivalent experience).

Bonus Points For

• Experience with LLM prompt engineering, Retrieval-augmented generation (RAG) based systems.
• Experience in large scale user-centric and content-centric personalization challenges (user modeling, retrieval, content ranking, etc).
• Open-source or published contributions in ML, NLP, IR, or relevant research fields.

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What you'll do

As a Data Scientist in our team, you will focus on building end-to-end data science solutions from exploratory analysis to model development and performance evaluation working closely with Machine Learning Engineers and Data Engineers.

• Analyze large, multilingual datasets to generate actionable insights for localization workflows.
• Develop and refine feature engineering pipelines tailored for multilingual and multimodal datasets.

What you need

• 2+ years of hands-on experience in applied data science, ideally in NLP, prompt engineering or multilingual domains.

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