At Cloudflare, we're on a mission to help build a better Internet. We're looking for builders who see the cracks in the Internet that everyone else has simply learned to live with.

As a Technical Support Engineer Intern at Cloudflare, you'll work directly with customers and cross-functional teams to tackle a variety of technical challenges. You'll gain hands-on experience with our products, learn the inner workings of Cloudflare's offerings, and deepen your understanding of internet technologies.

Responsibilities

• Collaborate with senior engineers to analyze and troubleshoot customer issues
• Track support requests using our ticketing system
• Participate in team meetings to discuss and share feedback
• Help create and update technical documentation and run books
• Provide feedback on our product and potential improvements based on customer interactions
• Support the team in testing new releases and reporting bugs
• Perform other duties/projects as assigned

Requirements

• Currently pursuing an undergraduate degree in a Computer Sciences or related field
• Self-driven and capable of learning new technologies/systems/features with some guidance
• Fundamental understanding of how the Internet works (OSI Model)
• Experience using Linux
• Experience in command line and tools, including curl, dig, traceroute, openssl and git
• Experience writing scripts in Bash, Python, JavaScript, or other scripting languages
• Awareness of what DNS, SSL/TLS and HTTP is and how these function
• Awareness of or experience installing and configuring web servers like Apache, Nginx, and IIS
• Must be able to work 40 hours a week
• Must be able to commit to a 12 week program

Bonus Points

• Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
• You are familiar with Cloudflare and have a site actively using our platform

Super Bonus Points

• You are fluent and can troubleshoot in Mandarin, Spanish, and Portuguese

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

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At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.

We were named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

About the Department

The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist.

We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development.

What You'll Do

Do you love solving complex technical problems and interacting with people? As a Technical Support Engineer Intern at Cloudflare, you'll work directly with customers and cross-functional teams to tackle a variety of technical challenges.

You'll gain hands-on experience with our products, learn the inner workings of Cloudflare's offerings, and deepen your understanding of internet technologies. This role also provides opportunities to develop valuable technical and professional skills, as well as job shadowing experiences to explore different roles within the company.

Join us to enhance your skill set while making a real impact!

Responsibilities

• Collaborate with senior engineers to analyze and troubleshoot customer issues
• Track support requests using our ticketing system
• Participate in team meetings to discuss and share feedback
• Help create and update technical documentation and run books
• Provide feedback on our product and potential improvements based on customer interactions
• Support the team in testing new releases and reporting bugs
• Perform other duties/projects as assigned

Skills and Requirements

• Currently pursuing an undergraduate degree in a Computer Sciences or related field
• Self-driven and capable of learning new technologies/systems/features with some guidance
• Fundamental understanding of how the Internet works (OSI Model); Cloudflare has a variety of products that presently impact Layers 3, 4 & 7
• Experience using Linux
• Experience in command line and tools, including curl, dig, traceroute, openssl and git
• Experience writing scripts in Bash, Python, JavaScript, or other scripting languages
• Awareness of what DNS, SSL/TLS and HTTP is and how these function
• Awareness of or experience installing and configuring web servers like Apache, Nginx, and IIS
• Must be able to work 40 hours a week
• Must be able to commit to a 12 week program

Bonus Points

• Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels
• You are familiar with Cloudflare and have a site actively using our platform

Super Bonus Points

• You are fluent and can troubleshoot in Mandarin, Spanish, and Portuguese

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.

Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

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Our team is small, highly motivated, and focused on engineering excellence. We operate with a flat organisational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence.

Responsibilities:

• Work on the team that is responsible for the backend services that power our products such as grok.com and the API.
• Write and maintain highly scalable and reliable services that can efficiently process tens of thousands of queries per second.
• Ensure the services are hosted on a number of Kubernetes clusters (on-prem & cloud).

Basic Qualifications:

• Expert knowledge of Kubernetes.
• Expert knowledge of continuous deployment systems such as Buildkite and ArgoCD.
• Expert knowledge of monitoring technologies such as Prometheus, Grafana, and PagerDuty.
• Expert knowledge of infrastructure as code technologies such as Pulumi or Terraform.
• Familiarity with a systems programming language like Rust, C++ or Go.
• Experience with traffic management and HTTP proxies such as nginx and envoy.

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xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.

About the Role

Grok and X are powered largely from our own on-premise infrastructure which enables us to move at speed and efficiency when deploying vast amounts of capacity. People wouldn't be able to enjoy participating in the townhall on X or use Grok to understand the universe if it weren't for our Edge networking infrastructure.

We are seeking two senior engineers that help architect, develop, and build our peering and transit infrastructure with associated routing policies, eDNS, cloud connectivity, CGNAT, and load balancer fleets. The two successful candidates will have great Python skills to remove repetitive engineering cycles and auto-mitigate customer impacts.

Responsibilities

• Architect, develop, and maintain peering and transit infrastructure, including routing policies, eDNS, cloud connectivity, CGNAT, and load balancer fleets.

• Leverage Python scripting to automate repetitive engineering tasks and proactively mitigate customer impacts.

• Manage and troubleshoot DNS infrastructure to ensure reliable performance.

• Oversee and resolve issues related to cloud VPCs and connected network hardware.

• Diagnose and resolve complex TCP/IP issues to maintain seamless network operations.

• Collaborate with cross-functional teams to enhance infrastructure efficiency and support xAI's AI platforms.

Required Qualifications

• 7+ years of experience with edge network hardware, including load balancers, CGNAT, routers, and switches.

• 7+ years of routing experience in backbones, peering, and transit areas with expertise in traffic engineering.

• 5+ years of experience using Python scripting to automate deployments and break/fix tasks.

• 3+ years of experience managing DNS infrastructure.

• 3+ years of experience managing and troubleshooting cloud VPCs and connected network hardware.

• Proven ability to troubleshoot complex TCP/IP issues.

Preferred Qualifications

• Experience with A10 Networks, NGINX, or open-source load balancer/CGNAT software.

• Familiarity with Route53 and UltraDNS.

• Expertise in GCP, AWS, and OCI VPC architecture and troubleshooting.

• Knowledge of Kubernetes Ingress.

• Experience with CDN, Fastly, and Cloudfront.

• Demonstrated success in on-call rotations and incident response in high-stakes environments.

• Strong problem-solving skills and adaptability in a fast-paced, ambiguous setting.

Annual Base Salary

$180,000 - $440,000 USD

Benefits

Base salary is just one part of our total rewards package at X, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

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Grok and X are powered largely from our own on-premise infrastructure which enables us to move at speed and efficiency when deploying vast amounts of capacity. People wouldn’t be able to enjoy participating in the townhall on X or use Grok to understand the universe if it weren’t for our Edge networking infrastructure.

Responsibilities

• Architect, develop, and maintain peering and transit infrastructure, including routing policies, eDNS, cloud connectivity, CGNAT, and load balancer fleets.

• Leverage Python scripting to automate repetitive engineering tasks and proactively mitigate customer impacts.

• Manage and troubleshoot DNS infrastructure to ensure reliable performance.

• Oversee and resolve issues related to cloud VPCs and connected network hardware.

• Diagnose and resolve complex TCP/IP issues to maintain seamless network operations.

• Collaborate with cross-functional teams to enhance infrastructure efficiency and support xAI’s AI platforms.

Required Qualifications

• 7+ years of experience with edge network hardware, including load balancers, CGNAT, routers, and switches.

• 7+ years of routing experience in backbones, peering, and transit areas with expertise in traffic engineering.

• 5+ years of experience using Python scripting to automate deployments and break/fix tasks.

• 3+ years of experience managing DNS infrastructure.

• 3+ years of experience managing and troubleshooting cloud VPCs and connected network hardware.

• Proven ability to troubleshoot complex TCP/IP issues.

Preferred Qualifications

• Experience with A10 Networks, NGINX, or open-source load balancer/CGNAT software.

• Familiarity with Route53 and UltraDNS.

• Expertise in GCP, AWS, and OCI VPC architecture and troubleshooting.

• Knowledge of Kubernetes Ingress.

• Experience with CDN, Fastly, and Cloudfront.

• Demonstrated success in on-call rotations and incident response in high-stakes environments.

• Strong problem-solving skills and adaptability in a fast-paced, ambiguous setting.

Annual Base Salary

$180,000 - $440,000 USD

Benefits

Base salary is just one part of our total rewards package at X, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

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Identity is the key to unlocking the potential of AI. As an AEM DevSecOps Engineer at Okta, you will oversee and automate our AEM infrastructure with a primary focus on security, reliability, and automated compliance.

Key Responsibilities:

• Identity & Access Management: Configure and manage Auth0 integrations for AEM, including token validation, OIDC/SAML configurations, and custom login modules to ensure secure user authentication.

• Headless Security: Oversee the security of AEM Headless deployments, including protecting GraphQL endpoints, managing CORS policies, and ensuring secure communication for decoupled front-end frameworks (React/Angular).

• Edge & CDN Protection: Manage and configure CDN (e.g., Cloudflare, Akamai, or Adobe-managed CDN) to optimize performance and implement DDoS mitigation strategies.

• Traffic Filtering: Implement and maintain Traffic Filter Rules and Web Application Firewall (WAF) configurations at the CDN level to block malicious spikes and sophisticated application-layer attacks.

• Automated Security Scanning: Integrate security tools (SAST/DAST) and secrets detection into CI/CD pipelines (Jenkins, GitLab) to identify vulnerabilities early in the development cycle.

• Environment Hardening: Install and manage AEM author, publish, and dispatcher instances with a focus on Dispatcher security hardening, SSL certificate automation, and ModSecurity configurations.

• Observability & Incident Response: Monitor system performance and security logs using tools like Splunk or New Relic to proactively address threats and performance bottlenecks.

• Compliance Auditing: Regularly audit the platform and its integrations (Adobe Analytics, Target) to ensure alignment with corporate security policies and industry standards.

Required Skills & Experience:

• Experience: 5+ years in administering and securing AEM environments.

• Identity Services: Proven experience integrating Auth0 or similar Identity Providers (IdP) for enterprise-scale authentication.

• Architectural Knowledge: Strong understanding of Headless CMS security best practices, including API key management and JWT authentication.

• Network Security: Expertise in managing CDNs and implementing DDoS mitigation and WAF rules.

• Technical Stack: Proficiency in Apache Sling, JCR, OSGi, and web servers like Nginx or Apache.

• Automation: Hands-on experience with scripting (Python) and CI/CD tools (Jenkins, CircleCI) to automate security and deployment workflows.

• Cloud Experience: Experience with cloud-based AEM implementations, such as AEM as a Cloud Service (AEMaaCS) or AWS/Azure.

• Diagnostic Skills: Proficiency in analyzing log files, thread dumps, and heap dumps to resolve security incidents or performance outages.

The Okta Experience

• Supporting Your Well-Being

• Driving Social Impact

• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

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You should have a general idea and interest on how complex computer systems are orchestrated on AWS and Azure Cloud. A subset of Docker, Docker-compose, Docker-swarm, Kubernetes, Mesos experience required. Power-user experience with Linux or BSD flavours is a big plus.

SUPERPOWERS:

• Python, Bash
• Deploying Docker containers on AWS or Azure
• Microservice-based architectures
• NGINX, Bind, Kerberos, NFS, TLS, HTTPS
• The ability to argue fluently about security and scalability

Join us! As we continue to scale our company, we are looking for people who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smarts but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.

Prove has big plans; we’re excited and optimistic about the future. If this sounds like a career for you – come check us out.

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Microsoft are looking for a talented Member of Technical Staff, Infrastructure Engineer to join their team in the San Francisco area. This role sits at the heart of building and scaling the backend platform at the core of Microsoft consumer products, the integrations with their AI models and the tools that their engineers use.

About the Role

As a Member of Technical Staff, Infrastructure Engineer, you will design, develop, and maintain performant and secure AI Platform services that power Copilot. You will work collaboratively with platform, infrastructure, application engineers, and AI researchers to build next generation AI products and services. You will ship high-quality and maintainable code, and ensure the reliability, scalability, and performance of platform components.

Accountabilities

• Design, develop, and maintain performant and secure AI Platform services that power Copilot.
• Work collaboratively with platform, infrastructure, application engineers, and AI researchers to build next generation AI products and services.

The Candidate we're looking for

Experience:

• 4+ years technical engineering experience building services and products in languages such as Python, C#, C++, Rust, Java.

Technical skills:

• Solid knowledge of APIs, data flows, systems, and services.

Personal attributes:

• Passion for learning new technologies and staying up to date with industry trends, best practices, and emerging technologies in web development and AI.

Benefits

• Competitive salary range: $119,800 - $234,700 per year.
• Benefits and other compensation.
• Opportunity to work with a leading technology company and contribute to the development of next generation AI products and services.

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Microsoft are looking for a talented Member of Technical Staff, Infrastructure Engineer at their Mountain View office. This role sits at the heart of strategic decision-making, turning market data into actionable insights for a company that's revolutionising AI technology. You'll work directly with leadership to shape the company's direction in the AI market.

About the Role

As a Member of Technical Staff, Infrastructure Engineer, you will design, develop, and maintain performant and secure AI Platform services that power Copilot. You will work collaboratively with platform, infrastructure, application engineers, and AI researchers to build next generation AI products and services. You will ship high-quality and maintainable code, and ensure the reliability, scalability, and performance of platform components.

Accountabilities

• Design, develop, and maintain performant and secure AI Platform services that power Copilot.
• Work collaboratively with platform, infrastructure, application engineers, and AI researchers to build next generation AI products and services.

The Candidate we're looking for

Experience:

• 4+ years technical engineering experience building services and products in languages such as Python, C#, C++, Rust, Java.

Technical skills:

• Solid knowledge of APIs, data flows, systems, and services.

Personal attributes:

• Passion for learning new technologies and staying up to date with industry trends, best practices, and emerging technologies in web development and AI.

Benefits

• Competitive salary.
• Comprehensive benefits package.
• Opportunities for professional growth and development.

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