About the Role:

As a Senior Market Manager, Hotels, you will play a key role in expanding Airbnb's presence in the hotel sector in the region. You will lead the development and execution of strategies to acquire high-quality hotel inventory and manage hotel partners.

Key Responsibilities:

• Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels.
• Conduct regular high-stakes prospecting and executive pitch meetings with senior partner stakeholders.
• Conduct optimisation calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed.
• Implement strategies for effective pipeline and conversion management of deals and prospective hotel partners.
• Prospect and onboard new, high-quality supply within your assigned geography.
• Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders.
• Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources.
• Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory.
• Work cross-functionally with teams such as product, marketing, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success.

Requirements:

• 7+ years of experience in new sales, business acquisition, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships.
• 3+ years of technology or travel industry experience is a plus, highlighting the value of sector-specific knowledge.
• Proven track record of being able to effectively work a leads pipeline and a book of business, demonstrating expertise in nurturing and converting potential opportunities.
• Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasising the importance of data-driven decision-making.
• The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight.
• Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success.
• Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills.
• Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritisation skills, showcasing the initiative and organisational capabilities required for the role.
• Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus, indicating the technical tools proficiency needed for effective relationship management.
• Fluency in English is required.
• Role is based in Sydney - Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus, culminating the profile with a personal alignment and enthusiasm for the company's mission and sector.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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A typical day will involve account management, where you will build and manage partner relationships within assigned territory consisting of several hundred Professional Host accounts. You will directly manage top-tier accounts to meet and exceed quarterly/annual sales goals, create and deploy scaled strategies to effectively manage and optimize the long tail of thousands of Professional Hosts in your region, and maintain a baseline understanding of the technical integration of various software partners to provide the appropriate support to your accounts.

You will educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders. You will hold regular optimization calls and business reviews with your partners, develop strong and long-lasting partnerships, respond to and deliver exceptional service to your accounts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance.

You will partner cross-functionally to address optimization bottlenecks, leverage AI extensively to achieve maximum speed and high quality in delivery, and analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to increase sales.

You will audit supply quality in the field, addressing areas for improvement, develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners.

In addition, you will work cross-functionally with product, communications, public policy, and customer support teams to ensure our long-term market success, collaborate with local office to advocate for Experiences Demand, and represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market.

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Job Description:

We are seeking a highly motivated and experienced Market Manager to join our team in Japan. As a Market Manager, you will be responsible for leading our expansion into the hotel sector in the region. You will work closely with our team to develop and implement strategies to grow and expand our supply in Japan.

Responsibilities:

• Manage Hotels and acquire high-quality inventory
• Develop acquisition strategies and generate and convert Hotel leads
• Manage relationships with strategic partners, including the creation of new partnerships
• Develop and refine scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets
• Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels
• Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed
• Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region
• Prospect and onboard new, high-quality supply within your assigned geography
• Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders
• Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources
• Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory
• Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success
• Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders
• Understand the technical aspects of software partnerships to offer comprehensive support, ensuring a seamless experience for hosts and guests
• Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment

Requirements:

• 8+ years of experience in new sales, account management, and partner support
• 2+ years of tech/travel industry experience is a plus
• Proven track record of being able to effectively work a leads pipeline and a book of business
• Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work
• The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
• Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success
• Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person
• Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills
• Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects
• Ability to speak fluently in Japanese is required
• Fluency in English is a big plus
• Based in Tokyo and must be willing to regularly travel to your assigned territory, such as Osaka and Kyoto
• Passion for Airbnb, travel, and the sharing economy
• Being an Airbnb host is a plus

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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Dublin, Ireland

Employment Type

Full time

Department

About the team

OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. Achieving this requires not only world-class research, but also disciplined go-to-market execution that brings our most advanced AI capabilities to new companies and industries.

Our Go To Market team helps organizations understand, adopt, and scale OpenAI’s platform responsibly. Sales, Solutions, Support, Marketing, and Partnerships work together to introduce OpenAI to new customers and design durable foundations for long-term value creation.

About the role

As a Land Account Director, Digital Natives, your mission is to identify, engage, and convert net-new prospects into OpenAI customers, while ensuring each land is designed for long-term expansion success.

This is a hunter role with a customer-first mindset. You own the land motion end-to-end, from pipeline creation through contract signature and initial production value. You are accountable for landing customers in a way that enables scalable adoption and future expansion, which will later be owned by dedicated Expand roles.

You will act as a market evangelist for OpenAI, shaping early demand, educating prospects on what is possible with frontier AI, and helping define repeatable go-to-market motions in an emerging category.

This role is based in Dublin. We operate a hybrid model with three days per week in the office and offer relocation assistance where applicable.

In this role, you will

• Identify, qualify, and develop net-new opportunities across the Digital Native ecosystem

• Build and manage a high-quality pipeline through outbound engagement, ecosystem leverage, and market insight

• Lead thorough discovery with prospects to surface high-impact, expansion-ready use cases

• Evangelize OpenAI’s platform, models, and solutions as foundational AI infrastructure

• Design and close land engagements that establish strong technical, commercial, and value focused foundations

• Own the land cycle from first engagement through initial deployment and commercial close

• Partner closely with Solutions Engineering and Research to deliver credible, differentiated first wins

• Land initial commercial structures that enable scalable consumption and future expansion

• Ensure clean handoff to Expand teams once land success is achieved and expansion readiness is defined.

• Contribute to the development of scalable GTM motions, messaging, and market strategy

Serve as a voice of the prospect and early customer to inform product and GTM direction

Success in this role is defined by

• High-quality net-new customer acquisition

• Strong first production use cases aligned to long-term customer value

• Expansion-ready lands that transition cleanly to Expand ownership

• Establishing strategic partnership with top companies in the region

• Repeatable land motions that scale across the market

We’re seeking someone with experience including

• 7+ years selling platform, infrastructure, or developer-led SaaS solutions

• Consistent achievement of significant revenue targets in net-new sales roles

• Managing complex, value-driven sales cycles with technical and executive buyers

• Closing first-of-kind or category-defining deals in fast-growing companies

• Communicating deeply technical concepts to both technical and business stakeholders

• Gathering and synthesizing market, customer, and competitive intelligence

You might thrive in this role if you

• Are customer-first by design. You focus on solving the right problems early to create durable value.

• Are a true hunter. You are energized by creating demand and winning net-new customers.

• Think long-term. You sell for expansion success, not just the initial deal.

• Are an evangelist. You enjoy educating the market and shaping how new technology is understood.

• Are a builder. You help create GTM structure, not just execute against it.

• Are comfortable with ambiguity and motivated by defining new categories.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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