You'll optimise existing product offerings to better serve streamers while developing new products that tap into emerging motivations around virtual goods, digital items, and shopping experiences. As a community-facing leader, you'll represent the Commerce business to creators, viewers, and external partners, ensuring our products reflect the needs and values of the Twitch community.

You'll lead a team of product managers building innovative commerce experiences that deepen the connection between viewers and creators while expanding monetisation opportunities across desktop and mobile platforms. As we expand globally, you'll develop monetisation solutions that work across different markets and payment ecosystems while ensuring compliance with regional regulations.

You'll architect the future of creator economics on our platform by developing compelling monetisation features, optimising existing revenue streams, and creating new opportunities for economic engagement between creators and their communities,all while maintaining the authenticity of community interactions that makes Twitch special.

Strategic Leadership:

• Own the multi-year product strategy and roadmap for Twitch Commerce, balancing growth, profitability, and creator/viewer experience
• Drive revenue growth through new product innovation, optimisation of existing products, and expansion into emerging opportunities
• Partner with senior leadership across Engineering, Design, Data Science, Marketing, and Creator Development to align on priorities and resource allocation
• Define success metrics and establish rigorous frameworks for measuring product impact on revenue, engagement, and creator earnings

Product Development & Management:

• Lead the development of mobile-native commerce experiences to close the performance gap between mobile and desktop monetisation
• Drive initiatives to broaden the commerce funnel, converting more viewers into payers while maintaining healthy retention and ARPPU
• Oversee the evolution from patronage-based products to engagement-driven mechanics that scale across community sizes
• Champion data-driven decision making, leveraging experimentation and analytics to optimise product performances

Team Leadership:

• Build, mentor, and retain a world-class team of product managers across multiple product lines
• Establish product development processes, rituals, and best practices that enable the team to move quickly while maintaining quality
• Foster a culture of innovation, customer obsession, and operational excellence
• Develop talent through coaching, feedback, and growth opportunities

Stakeholder Management:

• Partner with the CPO, VP of Community Product and executive team on strategic initiatives
• Present monetisation strategy and results to senior leadership

Navigate complex requirements across legal, finance, and compliance

• Collaborate with Engineering leadership to balance technical investment between new features, platform improvements, and technical debt
• Partner with Data Science to develop sophisticated models for pricing, promotions, and personalisation
• Work closely with UX Research to deeply understand creator and viewer needs, pain points, and opportunities
• Align with Marketing and Creator teams on go-to-market strategies and promotional campaigns

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The Workday Absence and Time Lead will play a pivotal role in the design, configuration, and ongoing maintenance of the Workday Time Tracking, Time Off, and Absence Management modules. They will collaborate closely with P&C, Finance, and Operations teams to build and support scalable technology solutions for a global employee population.

The focus is on driving configuration, maintaining system stability, and ensuring queries are managed effectively through the Cloud Support Model's tiered system. The position will support in value realisation and migration from legacy solutions to a Workday Enabled centralised service.

This position requires deep knowledge of the Workday platform, specifically its core HCM capabilities related to Time and Absence and its overlay into Time tracking, Time Sheeting and Projects.

Main Responsibilities:

• Serve as the technical subject matter expert on Workday Absence, Time-Off and Time Tracking capabilities, leveraging analytical capabilities and process orientation.

• Provide expertise on Workday best practices and partner with Human Resources and other stakeholders to design cohesive solutions, mitigating cross-functional and technical impacts.

• Ensure implemented solutions meet the transactional, reporting, and analytical needs of the business for time and absences processes.

• Supporting the mapping of Time and Attendance information to external payroll partners with support of the integrations lead.

• Conduct regular system audits and performance tuning for the talent modules to ensure optimal performance and reliability.

• Stay current with Workday releases and updates, evaluating new features and functionality for potential adoption in the talent space.

• Manage the Workday Releases by evaluating updates and discussing the impacts and benefits with the business.

• Support P&C and the Business in the education of end-users and ensure effective change management for new functionality and process changes.

• Break down business needs into actionable steps toward solutions and refine conceptual approaches into concrete, specific investments.

• Partner with P&C, IT and the Business to define the multi-year Workday roadmap, focusing on achieving tangible near-term results for Absence, Time-Off and Time Tracking.

• Support P&C and the business with Absence, Time-Off and Time Tracking related projects, ensuring technical feasibility and timely delivery.

• Within the Support Model, this role provides Tier 3 specialist functional knowledge and configuration support for their domain.

Requirements:

• Proven experience in a technology product management or functional lead role, focusing on Human Capital Management (HCM) systems.

• Minimum of 5 years of Workday Experience with specific expertise in configuring and managing the Absence, Time-Off and Time Tracking module.

• Workday Qualification for Absence plans and Time Tracking

• Knowledge of Workday architecture, configuration, business processes, and security models as they apply.

Including experience managing and supporting the workday bi-annual release cycle.

• Strong communication and presentation skills, with the ability to articulate complex technical concepts to diverse audiences.

• Experience translating end-user stated needs into scalable, system-minded solutions.

• Solid organizational skills, attention to detail, and a strong inclination for planning strategy and tactics.

Benefits:

This position is remote and open globally, compensation will vary depending on the region you are applying from.

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