You'll manage complex calendars, orchestrate end-to-end travel and events, and turn high-level ideas and meeting topics into clear agendas, materials, and follow-through so the CTO and their teams can stay focused on impact.

You'll use tools like Google Workspace, Slack, Zoom, Navan, GitLab, and AI solutions every day to streamline workflows, anticipate needs, and keep work moving smoothly across Engineering, Product, Security, and their cross-functional partners.

You'll collaborate closely with other executive support team members, Chiefs of Staff, People Operations, IT, and leaders across GitLab to maintain clear communication, track deliverables across organisational boundaries, and support hiring, onboarding, and engagement activities for a large, globally distributed technical organisation.

In your first year, you'll be expected to build strong, trust-based relationships, bring structure and calm to ambiguity, proactively flag risks and opportunities, and contribute to the broader executive support community through shared practices and coverage.

This is not a traditional executive support role. The CTO's operating tempo, breadth of stakeholders (engineering, go-to-market, customers, board, and co-founder), and strategic context require an EBP who can exercise independent judgement across administrative, programmatic, and people dimensions.

The bar is high: you are expected to operate autonomously on 80%+ of tasks without needing the CTO to 'load context' or provide step-by-step direction. When this works well, you create significant leverage by making the calls the CTO would make, keeping their operating cadence on track, and serving as connective tissue across the org.

What You'll Do:

• Own day-to-day executive operations for GitLab's CTO by anticipating needs, managing priorities, and ensuring the right information, people, and decisions come together at the right time.

• Manage complex calendars with proactive optimisation: protect focus blocks, resolve conflicts across time zones, and pre-stage briefing materials so the CTO is always prepared for internal and external meetings.

• Manage inbound requests and triage on behalf of the CTO , know what to accept, defer, delegate, or decline without asking in most cases, based on a deep understanding of priorities and stakeholder expectations.

• Own and drive the CTO's Rhythm of Business (ROB) end-to-end: Weekly Staff, CTO Reviews, Ops Reviews, QBRs, planning cycles, and other recurring forums , including agendas, pre-reads, action item tracking, and follow-through to closure.

• Independently identify when meetings or cycles are off-track on prep or follow-up and course-correct without being prompted, escalating only when necessary.

• Coordinate cross-functionally with other executive support team members and Chiefs of Staff across the executive team to keep the CTO's cadence aligned with company-level rhythms and key moments (board, earnings, all-hands, OKR cycles, and major launches).

• Proactively align with account teams, Solution Architects, CSMs, and other GTM stakeholders to assemble full context packages before customer meetings , account status, open escalations, strategic context, and key talking points.

• After customer and partner meetings, capture commitments, clarify owners and timelines, and ensure follow-ups are routed and tracked to closure without needing CTO reminders.

• Own and drive an engagement and 'people and culture' plan for the CTO's org: synthesise engagement data and sentiment, identify themes, and build a year-long plan of forums (Learn & Share sessions, AMAs, org-wide updates) with clear outcomes.

• Ghost-write internal comms, including all-hands intros, async updates, and remarks, in the CTO's voice that move the needle on culture, morale, and transparency, while handling sensitive people topics with discretion.

• Independently organise and execute org-wide events and offsites , leadership offsites, all-hands, in-person team gatherings, and cross-functional socials , owning logistics, budget, agenda design, and post-event follow-up.

• For leadership offsites, partner with the CTO and Chief of Staff on objectives and content, while fully owning execution and ensuring outcomes and actions are documented and followed through.

• Serve as a routing layer and connective tissue for the CTO's org: know who owns what, who to loop in, and when something needs the CTO's direct attention versus being handled downstream. Maintain a running awareness of key initiatives, escalations, and people dynamics so context doesn't need to be rebuilt for every interaction.

• Use AI tools extensively to automate routine tasks (scheduling, notes, follow-ups), synthesise information from multiple sources, and improve the speed and quality of decision support for the CTO.

• Coordinate end-to-end travel logistics (transportation, accommodations, documentation, security) and process expenses and reimbursements in a timely, accurate manner, often across multiple time zones and countries.

• Partner with People Operations, IT, Finance, and cross-functional partners to resolve logistical needs, support full-cycle recruiting and onboarding, and plan and execute virtual and in-person events and team activities.

• Contribute to the broader executive support community by building strong cross-functional relationships, sharing best practices, providing coverage for other EBPs, and participating in team-wide initiatives and projects.

Sr. and Staff Executive Business Partners are expected to be leaders of the admin team and the de facto leader for the executive support team for their division.

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Accounting at Descript is more than keeping the books clean. It's about building the financial foundation that allows the company to move quickly and make confident decisions.

You will be a hands-on accounting leader reporting to the VP of Finance, owning the month-end close, financial reporting, and core accounting operations. You'll manage our Senior Accountant and operate across the full accounting stack , from journal entries and reconciliations to revenue recognition and systems improvements.

What You'll Do

• Month-end close: Own the close process end-to-end , review the Senior Accountant's work, produce your own, and drive continuous improvements to close timelines and accuracy.

• Financial reporting: Maintain high-quality internal and external financial statements across monthly, quarterly, and annual periods.

• Revenue recognition: Own ASC 606 processes, ensuring accurate revenue recognition across self-serve and enterprise contracts.

• Core accounting operations: Manage accounts payable, payroll accounting, accruals, and general ledger management.

• Reconciliations: Prepare and review journal entries, account reconciliations, and supporting schedules.

• Tax & compliance: Support federal, state, and local tax requirements. Coordinate with external tax advisors on filings and compliance matters. Own sales tax processes.

• Systems & process improvement: Identify and implement improvements across our accounting stack (NetSuite, Zip, Navan) to increase accuracy and efficiency.

• Cross-functional partnership: Partner with RevOps, Sales, and Customer Support to ensure transactions are recorded accurately and operational issues are resolved quickly.

What You Bring

• 5–8+ years of accounting experience, preferably in high-growth SaaS or technology companies.

• Strong knowledge of US GAAP, including ASC 606 revenue recognition.

• Deep experience with month-end close, account reconciliations, and financial reporting.

• Experience with NetSuite administration. Familiarity with Zip and Navan a plus.

• Comfort working across the full accounting stack , from operational accounting to financial reporting.

• A hands-on mindset , willing to dive into any accounting task needed to keep operations running smoothly.

• Experience managing or mentoring junior accounting staff.

Benefits

• Generous healthcare package

• 401k matching program

• Catered lunches

• Flexible vacation time

Our headquarters are located in the Mission District of San Francisco, CA. We're hiring for a mix of remote roles and hybrid roles. For those who are remote, we have a handful of opportunities throughout the year for in-person collaboration. For our hybrid roles, we're flexible, and you're an adult,we don't expect or mandate that you're in the office every day.

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Location: San Francisco, CA

Job Description:

As Head of Travel & Expense, you will be responsible for designing and owning Anthropic's multi-year T&E strategy, evolving the function from operationally sound to best-in-class across policy, cost management, employee experience, and compliance.

You will lead a cross-functional T&E governance structure with Finance, Security, Legal, HR, and Executive Assistants, and design and enforce jurisdiction-specific T&E policy frameworks for international entities (EMEA, APAC).

You will also own the corporate travel supplier program, driving material savings through hotel RFPs, airline corporate agreements, and preferred rate programs, and manage strategic relationships with our T&E travel and expense systems.

Responsibilities:

• Strategy, Policy & Governance:
• Design and own Anthropic's multi-year T&E strategy
• Build and maintain a comprehensive global T&E policy framework
• Lead a cross-functional T&E governance structure
• Design and enforce jurisdiction-specific T&E policy frameworks for international entities

• Vendor Negotiations & Savings:
• Own the corporate travel supplier program
• Drive material savings through hotel RFPs, airline corporate agreements, and preferred rate programs
• Manage strategic relationships with our T&E travel and expense systems

• Executive Travel & Compliance:
• Serve as the subject matter expert for all executive travel needs
• Partner with Legal and Finance on executive travel tax implications, business purpose documentation, and audit-ready recordkeeping

• Platform & AI Automation (Claudification):
• Own and optimize Anthropic's T&E-related systems and platforms
• Champion AI-powered automation across T&E

Requirements:

• 12+ years of T&E / corporate travel experience at a high-growth technology company
• Demonstrated track record of cost savings
• Deep platform expertise in Navan and/or comparable TMC platforms, plus Brex or equivalent expense management tools
• Executive travel program ownership
• Strong cross-functional instincts
• Duty-of-care and international compliance
• AI-curious builder mindset

Salary:

The annual compensation range for this role is $300,000-$360,000 USD.

Logistics:

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time
• Visa sponsorship: We do sponsor visas!

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In this role, you will own end-to-end Finance & accounting system architecture spanning key business processes around GL, AP, AR, ARM, Fixed Assets, Leases and inventory accounting. You will act as the primary systems partner for Finance stakeholders, including Revenue Accounting, Operations Accounting, Tax, Fixed Assets, Treasury, GL and AP teams, while working with IT Product Management on executing the roadmap across modules aligned with business priorities.

You will lead a team of BSEs and administrators to deliver scalable solutions aligned to business goals, implement and execute audit ready ITGC & ITAC controls for SOX Compliance, and partner with IT integration teams on cross-functional workflows and AI agents for process automation and optimization. You will also provide leadership for Finance systems admin support, GL, and operational excellence.

The base salary range for this role is $207,000 to $250,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

• Medical, dental, and vision insurance - 100% paid for by CoreWeave

• Company-paid Life Insurance

• Voluntary supplemental life insurance

• Short and long-term disability insurance

• Flexible Spending Account

• Health Savings Account

• Tuition Reimbursement

• Ability to Participate in Employee Stock Purchase Program (ESPP)

• Mental Wellness Benefits through Spring Health

• Family-Forming support provided by Carrot

• Paid Parental Leave

• Flexible, full-service childcare support with Kinside

• 401(k) with a generous employer match

• Flexible PTO

• Catered lunch each day in our office and data center locations

• A casual work environment

• A work culture focused on innovative disruption

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You will lead a cross-functional T&E governance structure with Finance, Security, Legal, HR, and Executive Assistants, and design and enforce jurisdiction-specific T&E policy frameworks for international entities (EMEA, APAC).

You will also own the corporate travel supplier program, driving material savings through hotel RFPs, airline corporate agreements, and preferred rate programs, and manage strategic relationships with our T&E travel and expense systems.

Additionally, you will serve as the subject matter expert for all executive travel needs, vendor selection, and utilization governance, and partner with Legal and Finance on executive travel tax implications, business purpose documentation, and audit-ready recordkeeping.

You will own and optimize Anthropic's T&E-related systems and platforms, and champion AI-powered automation across T&E, deploying Claude to audit transactions, flag policy exceptions, and automate reporting.

This is a rare opportunity to come in as a true builder, inheriting solid operational foundations and a Claude-first culture pioneering AI-powered automation across Finance, and architect a T&E program worthy of a company shaping the future of AI.

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About the Role:

We are seeking an experienced leader to join our team as Vice President, Artist & Label Operations. This role is responsible for the financial accuracy, operational integrity, and strategic planning of our exclusive artist and label partnerships.

Key Responsibilities:

• Operational and Financial Oversight:
• Oversee the end-to-end royalty accounting and payment process for our exclusive artist roster, ensuring accuracy, timeliness, and compliance with all contractual obligations.
• Lead the process for generating, verifying, and tracking all third-party invoices across digital and physical revenue streams.
• Consult with the Finance team to track artist P&Ls, recoupment schedules, and financial forecasting related to our exclusive deals, providing strategic insights to senior leadership.
• Release Management & Product Logistics:
• Lead and manage the UnitedMasters release schedule for the exclusive roster, coordinating internal teams (Marketing, A&R, Product) to ensure flawless and timely content delivery across all DSPs (Digital Streaming Platforms).
• Directly oversee the management and quality control of all contractual metadata, neighbouring rights data, and publishing information for the roster.
• Label Services & Client Onboarding:
• Partner with the Label Services team to onboard, setup, and service labels who subscribe to UnitedMasters' label service suite of products.
• Active participant in suggesting advancements for the label service products, ensuring labels are effectively utilizing the tools for distribution, analytics, and content management.
• Monitor and administer exclusive license agreements and (SLAs) for label clients, ensuring contract terms are executed and that all Artist Services Teams (Marketing, A&R, Artist Relations, Brand/Sync) provide best-in-class support and rapid issue resolution.
• Oversee the collection of producer agreements, side agreements, mix engineer agreements, sessions reports, and other final delivery paperwork. Lead the sample clearance and label waiver processes from A to Z with internal stakeholders and artist teams.
• Manage logistics in tandem with the Artist Marketing team to manufacture and release physical products (vinyl, CD's, cassettes, and soft goods).
• Team Leadership & Management:
• Lead, mentor, and develop the Artist and Label Operations team, fostering a culture of precision, accountability, and artist-first service.
• Interpret complex artist and label agreements (JV deals, licenses, side artist agreements) to implement correct operational and financial protocols.

Requirements:

• 12+ years of experience in Operations Management, A&R Operations or Administration, Business Affairs, or Royalty Administration, with at least 7 years in a senior leadership role (Director or VP level) within a record label, music publisher, or major distributor.
• Extensive experience with music industry royalty accounting software (e.g., RoyaltyShare, Curve, RightsHub) and enterprise-level financial and contract systems (e.g., NetSuite, Bill.com, IronClad, Navan, Concur, etc).
• Bachelor’s Degree in Finance, Business Administration, Music Business, or a related field (or equivalent professional experience).
• Must be familiar with music licensing and the license requirements to release music.

Salary:

$175,000 - $220,000

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Location

San Francisco

Employment Type

Full time

Department

Finance

Compensation

• $185K – $205K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

The Procurement organization enables our mission by ensuring every dollar is spent responsibly, compliantly, and efficiently. As a key part of this function, the Procurement HelpDesk connects thousands of incoming requests to the right process, stakeholder, or system—delivering a fast, consistent, and compliant experience across Source-to-Contract (S2C), Procure-to-Pay (P2P), Employee Workflows (EWF), and Travel & Expense (T&E). This team is essential to OpenAI’s ability to scale without compromising on compliance or service quality.

About the Role

We’re looking for a Senior Manager, Procurement HelpDesk to lead the intake and resolution engine for the Procurement function. You’ll own the full lifecycle of request management—from triage logic and intake routing to SLA adherence, stakeholder escalations, and system optimization.

This is a high-impact, execution-focused role that combines operational rigor with program design. You’ll manage centralized intake workflows, resolve or route inbound issues, enforce response SLAs, and maintain intake-to-resolution metrics. You’ll also partner cross-functionally (Legal, Tax, StratFin, Accounting, Security) to ensure escalations are handled quickly and compliantly—and collaborate with engineering to prepare systems for AI-driven support.

What we’re looking for:

A systems-oriented operator who can run a high-volume intake engine with precision, clarity, and speed — while continuously improving how requests flow across the organization.

You likely bring:

• Experience leading centralized intake or HelpDesk functions You’ve owned triage logic, routing rules, SLAs, queue health, and escalation frameworks in a complex, cross-functional environment. You understand how to build a front door that scales.

• Strong operational judgment under pressure You can quickly distinguish low-risk issues from compliance-sensitive or high-impact matters and route them appropriately. You’re calm in high-volume environments and decisive when urgency matters.

• Deep understanding of the procurement lifecycle You understand how S2C, P2P, T&E, and employee workflows connect — and where risk triggers, approval thresholds, and compliance breakpoints typically live.

• Metrics-driven program management You track intake-to-resolution cycle times, SLA adherence, backlog trends, and escalation volume — and use data to improve throughput and reduce friction.

• Process design and workflow optimization skills You know how to design clean intake forms, minimize handoffs, eliminate ambiguity in routing logic, and reduce rework at the source.

• Cross-functional influence You partner effectively with Legal, Accounting, Tax, Security, StratFin, and Engineering to resolve issues quickly and improve upstream clarity.

• Systems fluency Experience with tools like Zip, Jira, Oracle, Navan, or similar intake and approval systems. You understand structured data capture and are comfortable preparing workflows for AI-driven triage.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Own end-to-end issue resolution across Procurement, spanning S2C, P2P, EWF, and T&E domains.

• Manage and optimize the centralized intake system—ensuring clean data capture, clear routing logic, and minimal handoffs.

• Review requests for completeness and urgency; directly resolve low-risk issues and escalate high-risk or complex matters to the appropriate partner.

• Enforce and improve SLAs and cycle time metrics, with regular reporting to stakeholders and leadership.

• Partner with internal stakeholders and suppliers to proactively identify pain points and close feedback loops.

• Continuously refine backend triage rules, intake forms, and system optimization strategies to improve efficiency and effectiveness.

• Collaborate with engineering to prepare systems for AI-driven support and ensure seamless integration with existing tools and processes.

• Develop and maintain relationships with key stakeholders, including Legal, Tax, StratFin, Accounting, Security, and Engineering.

• Provide guidance and support to team members to ensure they have the necessary skills and knowledge to perform their roles effectively.

• Stay up-to-date with industry trends and best practices in procurement and help desk management.

• Participate in process improvement initiatives and contribute to the development of new processes and procedures.

• Collaborate with other teams to identify and implement opportunities for cost savings and process improvements.

• Develop and maintain metrics and reporting to track key performance indicators (KPIs) and provide insights to stakeholders.

• Ensure compliance with all relevant laws, regulations, and company policies.

• Perform other duties as assigned.

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Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Finance

Compensation

• $185K – $275K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

Benefits

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

About the Team

The Procurement organization enables our mission by ensuring every dollar is spent responsibly, compliantly, and efficiently. As a key part of this function, the Accounts Payable (AP) team partners closely with Procurement Operations, Accounting, Finance, and business stakeholders to deliver a seamless, scalable payment experience.

About the Role

You’ll own AP strategy and jump into day-to-day execution (a true player–coach). Expect to set the roadmap, lead people and partners, act as the primary escalation point, and also personally clear complex exceptions, process work during spikes, and close the books alongside the team. You’ll also partner with hardware and operations stakeholders to define and launch asset management and receiving processes that enable 3-way match—including building where these processes don’t yet exist.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• End-to-end ownership (Indirect & Direct): intake, 2/3-way match, exception handling, disbursements, vendor inquiries, and close activities.

• Escalation lead: act as the primary escalation point; partner closely with the hiring manager and Accounting to rapidly resolve complex exceptions, payment holds, and close blockers.

• Stand up Direct foundations: partner with hardware and operations stakeholders to define and launch asset management and receiving processes required for 3-way match—including building where processes don’t yet exist.

• Scale for growth: improve cycle time, first-pass yield, and on-time payment; strengthen PO discipline and receiving alignment; drive root-cause reduction of top exceptions.

• Controls & compliance: maintain SOX-aligned approvals and documentation; ensure segregation of duties; lead internal/external audit requests and remediation.

• Automation & design: design and implement ERP/AP workflow, OCR/approvals, and integration hygiene to reduce manual touchpoints; partner with Procurement and Accounting on data quality.

• Vendor experience: enable self-service where possible; resolve escalations (price/qty/tax mismatches, credits, banking); negotiate operational terms with Finance/Procurement partners.

• People & partners: manage, mentor, and develop AP staff; oversee BPO/offshore capacity with clear SLAs/KPIs and a continuous-improvement cadence.

• Reporting & comms: own AP dashboards and narratives—aging, cycle time, exceptions, payment forecast, cash needs, and risk themes; communicate progress to leadership.

You might thrive in this role if you:

• Bring 8+ years of experience in Accounts Payable or Accounting, including 3+ years leading teams or programs across both Indirect and Direct spend types.

• Have thrived in high-growth, scaling environments, balancing long-term process design with hands-on execution.

• Offer deep technical proficiency in 2-/3-way match, PO discipline, tax handling (sales/use/VAT), and month-end close (accruals, reconciliations).

• Have designed and automated AP workflows, leveraging ERP/AP automation, OCR, approval routing, and RPA—and are willing to get hands-on during volume spikes.

• Maintain a strong controls mindset aligned to SOX, and can confidently partner with Accounting, Procurement, FP&A, and Supply Chain.

• Have hands-on experience with tools like Oracle Fusion, Zip, Navan, VNDLY, Brightflag, Jira, or similar enterprise platforms—especially in integrated environments.

• Have proven experience across Indirect and Direct spend, ideally in high-growth, scaling environments—you’re comfortable building for the future while handling the demands of today.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits humanity. It is a leading player in the field of AI.

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