Key Responsibilities:

• Spearhead the Art team, ensuring flawless execution of visual content.
• Collaborate to define and maintain a consistent visual style.
• Coordinate creation of game builds, character art, backgrounds, and symbols.
• Manage project timelines and deliver high-quality assets on schedule.
• Mentor and encourage team members to achieve their best work.
• Resolve conflicts and inspire change to improve team efficiency.
• Optimize artwork for various platforms, following technical constraints.

Requirements:

• 2+ years in a lead artist role with a proven track record.
• Expertise in Adobe Creative Suite, including Photoshop and Illustrator.
• Strong portfolio showcasing diverse art styles and projects.
• Experience with Agile methodologies and multitasking.
• Outstanding communication and organizational skills.
• Ability to foster a collaborative and inclusive team environment.
• Passion for storytelling through visual art.

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Responsibilities:

• Spearhead the vehicle order process and ensure seamless tracking of orders throughout the supply chain, diligently following up on orders and ensuring accurate data entry within strict deadlines.
• Establish and maintain direct communication channels with importers and the headquarters in Germany to address any inquiries pertaining to vehicle orders in the system.
• Project owner of order management and logistic systems for both regional office and importer network, providing support, direction and management as needed.
• Ongoing management and development of system sales processes to ensure all markets are ready and able to complete vital business functions (CRM systems, Warranty Systems, PPN, etc.)
• Creation and management of Dealer/Importer structure in PPN and Sales related systems.
• Communication with other teams regarding product launches and market events, system support, and cross-department planning.
• Oversee, review, and classify importer orders and monitor the progress of all vehicles along the entire value chain from order to delivery.
• Facilitate efficient processing, payments, and communication along the entire logistics chain from factory to markets for timely delivery in the markets.
• First level of support for all order management, logistic and payment related sales operations (Regional office, importer, dealer, and HQ communication).
• Aid in the planning of sales conferences and presentations as necessary.

Qualifications:

• Bachelor's degree preferred in international business, logistics management, or other relevant field.
• 2+ years working experience in multinational companies, luxury/automotive industries preferred.
• Operations and international business culture experience, with prior exposure to Latin America highly preferred.

Skills:

• Exceptional verbal and written communication skills, enabling effective and clear expression of ideas and information, and maintaining strong rapport with stakeholders.
• Fluent in English and Spanish. Proficiency in German is an additional asset.
• Demonstrates adeptness in multitasking and project management, effectively handling multiple tasks simultaneously.
• Highly organized with strong attention to detail.
• Self-motivated and capable of working autonomously without constant supervision.
• Adaptable in setting and meeting strict deadlines, consistently delivering results within specified timeframes.
• Skilled in delivering compelling presentations and proficient in data management.
• Creative and analytical thinking skills.
• Computer proficient (Word, Excel, PowerPoint, database software)

Percentage of required travel: 10%

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We are looking for a reliable and flexible individual with excellent communication skills and a strong ability to multitask. Previous experience in a similar role is desirable but not essential. If you have a passion for delivering outstanding customer experiences and are eager to join a dynamic team, we encourage you to apply.

As a member of our team, you can expect a competitive salary, comprehensive training, and opportunities for professional growth. We offer a modern and welcoming work environment, bike leasing, and a range of benefits including health insurance and paid annual leave.

If you are interested in this exciting opportunity, please submit your application via email to katja.neger@porsche-mainz.de.

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The Specialist, Global Clinical Solutions (IRT Lead) provides global centralized services across drug projects and related activities, helping clinical development programs meet time, cost, and quality expectations across all delivery models.

Key Responsibilities

• Deliver GCS services that support clinical development activities across multiple projects and stakeholders.
• Set up and maintain systems, tools, and data associated with projects, services, and technology in partnership with Study Teams and external partners, ensuring appropriate standards, completeness, quality, and consistency.
• Support life cycle management and business continuity for operational processes, procedures, systems, tools, standards, procedural documentation, and training materials.
• Provide support to user communities by conducting relevant process, system, and tool trainings, facilitating knowledge sharing, establishing best practice, and maintaining effective communication with stakeholders across GCS and AstraZeneca.
• Perform analyses of processes and tools to define business usage and identify opportunities to improve efficiency and effectiveness of systems, methods, and processes; support the development of User Requirement Specifications and User Acceptance Tests.
• Contribute to business cases for continuous improvement projects that enhance how we deliver clinical studies.
• Prioritize workload effectively to achieve personal and work unit targets in a dynamic environment.
• Participate in change initiatives that evolve our ways of working and enable better outcomes for patients.

Essential Skills and Experience

• Bachelor's degree with 0+ years of work experience in the pharmaceutical industry or in clinical study delivery/clinical development processes.
• Proven organizational and analytical skills, as well as proven ability to multitask.
• Strong time management skills and task-oriented performance.
• Previous administrative training/experience.
• Computer proficiency.
• Excellent knowledge of spoken and written English.
• Strong communication skills.

Desirable Skills and Experience

• A good understanding of the clinical study process.
• Programming experience or programming aptitude.
• Knowledge of pharmaceutical drug development and clinical study processes and associated government regulations, ICH GCP.
• Shown willingness and ability to train others on study support processes and procedures.
• Demonstrate the ability to proactively identify risks and issues as well as possible solutions.
• GxP trained.

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Key responsibilities include:

• Performing routine analytical testing as directed by protocols and work instructions
• Working a variety of shifts (including weekends and holidays)
• Requesting additional work to increase team productivity
• Preparing solutions, cleaning glassware, disposing of solid/liquid waste and other duties to help in the overall operations of the laboratory
• Training others on waste management
• Alerting lab leadership of issues or discrepancies involving sample integrity, supply inventory, safety concerns, or analysis irregularities
• Communicating troubleshooting opportunities in testing processes
• Conducting basic (operational) preventative maintenance according to work instructions

You will identify and communicate operational issues of laboratory instruments and equipment KPIs. You will understand and operate the Laboratory Information Management System (LIMS), Chromatography Data System (CDS) system, and other instrument specific computer systems. You will search various databases for test methods, specifications, and standards to locate information required to complete analyses. You will promptly and accurately record, calculate, and report analytical results. You will review analytical data and various LIMS reports. You will communicate and discuss any issues with team members and the supervisor. You will complete data entry for metrics and KPIs. You will identify process improvement ideas and communicate opportunities. You will assist in improving established procedures and implementing continuous improvement projects. You will communicate testing results to customers as required. You will act with customers in mind.

You will notify leads when supplies/consumables are at critical levels. You will observe good safety and housekeeping practices. You will participate in lab/site safety programs and cross-site initiatives. You will maintain knowledge of RCRA hazardous waste regulations, waste determinations, waste codes, and how to immediately communicate the discovery of spills and leaks.

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You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services.

You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs.

You will act as the primary point of contact for Cloudflare customers and will be 'the face of the business'.

You will act as an internal escalation point for customer requests including: technical questions, contract questions, and other account-related questions.

You will advocate for customers internally and balance the needs of the customer with the business needs of Cloudflare.

You will own your book of business and will be responsible for delivering results on KPIs including revenue retention.

This is driven through demonstrating the value of the products and services provided to the customer's business via quarterly reviews.

To succeed, you will need to:

• Manage the customer lifecycle post-contract, identifying and communicating relevant features and functionality to support specific business needs.

• Foster strong relationships with customers and internal teams to find solutions to problems and ensure customer satisfaction.

• Lead retention efforts by demonstrating the value Cloudflare's products and services provide, through all suitable interactions.

• Coordinate and execute business reviews, delivering insights and recommendations to ensure customer alignment with business objectives.

• Leverage customer data to uncover potential risks and expansion opportunities, supporting growth and long-term retention.

• Work collaboratively with Product, Engineering, Marketing, and other internal teams to resolve customer business issues to drive customer business outcomes.

• Communicate and escalate potential customer issues through the appropriate channels to ensure timely resolution.

• Triage and manage inbound inquiries, gathering necessary detail for internal follow-up.

• Identify areas for improvement with internal processes.

Required skills, knowledge and experience:

• Strong communication skills in German and English (verbal and written)

• Bachelor's degree required, Master's degree is a plus

• 5+ years of experience in post-sales customer-facing roles in enterprise SaaS businesses, ideally in Customer Success Management

• Strong understanding of computer networking, application and network security, and 'how the internet works'

• Strong relationship-building skills and experience working with high value enterprise-level customers.

• Strong organizational skills with a proven ability to prioritize and multitask in a dynamic environment, and to perform under pressure

• Excellent interpersonal communication and presentation skills.

• Experience with customer negotiations and handling difficult customer conversations

• High degree of empathy and a customer-centric mindset to ensure our customers' success and satisfaction.

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This is a full-time position based in Japan. The CS Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a CS Specialist, Premium Support, you will be responsible for providing end-to-end support to key members of our community, including but not limited to the Luxury segment.

You will primarily take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. CS Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They should also be adaptable and responsive in our fast-paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

A Typical Day: The responsibilities listed below are not exhaustive. Given the fast-moving nature of this work, the responsibilities set out below may change and additional duties may be assigned as needed.

Complex case management: Provide the highest level of service to our community in each and every case - Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including but not limited to livechat, social platforms, messaging, and directly through the phone - Take end-to-end ownership of all assigned cases: ensuring a complete final resolution (or settlement, final decision, etc) is reached based on workflows & management guidelines, fostering the relationship with our users along the way, and escalating accurately to other teams when appropriate - Demonstrate ownership mentality & good judgment as well as skill to question, adapt, and deviate from the workflow when needed only through management approval - Be highly receptive to feedback from Management and Quality, and quickly adopt behaviors to improve the quality of your work - Understands multiple perspectives on a topic or situation, and able to evaluate and present multiple options for addressing a problem - Can be brought to engage more with senior stakeholders and to collaborate cross-functionally, with help from management

Combining efficiency with bespoke quality: Provide personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention - Displays an ability to handle a larger volume of cases without negatively impacting the quality of the interaction & the resolution - Proactively anticipate and identify opportunities to enhance the user experience, and with the support of management, offers tailored solutions and recommendations that go above and beyond their expectations, and ensuring a seamless and memorable experience throughout their interactions with Airbnb - Resolve user issues quickly and to a high level of mutual satisfaction, considering specific context and circumstances - Personalize communications to users, demonstrating the highest hospitality standards

Participating in your team’s improvement: Leverage your functional operational knowledge to proactively support the team success - Provide insights about community experience and continuous improvement opportunities to your Management - Help document ways of working, best practices, and the norms for your service(s) as requested by management - Provides technical/functional/SME to less experienced members of the team - Shares ideas to improve processes and ways of working - Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder engagement: You have gained the trust of internal & external stakeholders through effective relationship management and delivering results - Displays flexibility, openness and approachability when resolving issues - Understands key drivers of your function and how they relate to one another, as well as the business impact of those metrics - You are on-call to handle emergency situations in the evenings & weekends

Your Expertise:

Your background & experience - 3+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts - Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. - Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. - Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs

Your skills & expertise - Very good verbal and written communication skills for providing exceptional customer service to guests/hosts & engage with stakeholders - Active listening skills to understand guest needs and provide personalized recommendations and assistance - Empathy and patience in dealing with customers, especially in high-pressure situations - Ability to organize a high volume of work, multitask & prioritize, and to work within prescribed schedules including breaks, lunches, and training time - Passion for delivering exceptional customer service and setting a high bar - Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively - Ability to adapt to new tasks and responsibilities as needed. - Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. - Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. - Good computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools - Language proficiency both English and Japanese

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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You will be the backbone of our daily operations, managing everything from office logistics to event coordination, ensuring that our workplace is efficient, welcoming, and reflective of our company culture.

In this role, a significant focus will be on managing food and beverage contracts to deliver an exceptional daily experience for our employees.

The Office Coordinator will serve as the primary point of contact for catering partners and vendors, overseeing meal programs, event catering, food setups, and break room amenities.

The ideal candidate will have a strong appreciation for quality food service, catering operations, and thoughtful presentation, with an eye for detail that elevates the employee experience.

Responsibilities:

• Oversee the daily operations of the office, including maintenance, security, and supplies.
• Manage office budget, expenses, and vendor relationships.
• Implement and maintain office policies and procedures.
• Organize internal and external company events and meetings.
• Coordinate with external vendors for catering, equipment, and/or other event needs.
• Ensure the office is clean, safe, and well-maintained.
• Manage relationships with property management and coordinate any necessary repairs or improvements.
• Assist with onboarding processes for new hires.
• Manage mail and shipping logistics

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This is a full-time position based in Japan. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment.

A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below.

The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

Complex Case Management Provide the highest level of service to our community in each and every case, including handling the service’s most severe and urgent cases. Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools. Take end-to-end ownership of all assigned cases: ensuring a complete final resolution is reached based on workflows, management guidelines & your own assessment of the case situation. Become a subject matter expert in Airbnb policies and procedures. Explains and simplify complex information, provide appropriate context, and address complex questions with confidence. Ability to negotiate & mediate between Host & Guest in resolving the issues at hand on high-stake & high-value reservations. Proactively anticipate users expectations regarding case resolution and work towards the best outcome for all parties involved, thinking outside the box & constantly looking for compromises. Manage highly sensitive cases end to end that might include working cross functionally with Legal, Policy, other services, etc. Operate in full autonomy, making the decisions to follow or go outside of workflows to resolve our customers issues with the best outcome possible from both our community & business expectations

Combining Efficiency with Bespoke Quality Set the gold standard for performance for the service, providing consistently personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention. Acts consistently impeccably in handling of customer-facing casework, personalizing communications and demonstrating the highest hospitality standards. Drive cases to conclusion with a sense of urgency and without error, using strong judgment to make exceptions in ambiguous situations.

Participating in Your Team’s Improvement Leverage your functional operational knowledge to proactively lead the team to succeed. Provide insights about community experience and continuous improvement opportunities to your Management. Supports the simplification of complex processes and ways of working within the team. Supports Management on initiatives as assigned, such as to drive performance improvements, supporting management on consultations, acting as an SME, etc. Supports onboarding of new employees. Be a positive force in the team and help management drive & land changes with the least frictions possible. Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder Engagement You build and maintain strategic partnerships to achieve team or functional goals. Demonstrates a high degree of flexibility, approachability, and integrity when resolving sensitive/complex issues relying on management when in doubt. Write clearly and concisely, translating complex ideas to multiple audiences, and knowing which stakeholder needs to be consulted about what. Build & nurture relationships outside of your team. You are on-call to handle emergency situations in the evenings & weekends. Inspire a culture where quality is a core principle.

Your Expertise Your background & experience 5+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts. Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs.

Your Skills & Expertise World-class interpersonal and communication skills, both written and spoken, including conflict resolution. Active listening skills. Empathy and patience in dealing with customers, especially in high-pressure situations. Excellent organizational skills, including prioritization, multitasking, attention to detail, and meeting goals and commitments. Passion for delivering exceptional customer service and setting a high bar. Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively. Ability to adapt to new tasks and responsibilities as needed. Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. Experience engaging with executive-level stakeholders, and demonstrated ability to explain complex ideas simply and clearly. Able to assess risk accurately, understand level of urgency, exercise good judgment, and share the most pertinent information with stakeholders, including Executives. Advanced computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools. Language proficiency in both English and Japanese.

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Key responsibilities include:

• Design and building of tooling and automated processes for provisioning and execution of Elasticsearch performance benchmarking jobs at scale.
• Defining methodologies and guidelines for performance benchmarking servicing development teams and solution architects.
• Play a lead role in cross-functional team efforts and engagements.
• Mentoring and advising team members on proposed technical solutions.
• Developing reporting for and interpreting of benchmarking results.
• Investigate and assist in resolving performance escalations and capacity planning issues.
• Address and devise solutions for benchmarking disparate use cases and workloads.

Requirements include:

• Software development experience with Python and Linux shell required (Expert Level).
• Familiarity with Linux system-level performance measurement and associated tooling.
• Prior experience in the troubleshooting and root cause analysis of performance issues in complex distributed architectures.
• Prior experience with CI/CD pipelines and automating process workflows.
• Experience in cloud architectures, service models, and operating across multiple cloud service providers, assessing tradeoffs from both performance and deployment perspectives.
• Ability to multitask, effectively manage your time, and collaborate with team members globally across time zones.
• Familiarity with measuring performance and sizing in Linux VM and container environments.
• Experience with performance tuning of Java applications and JVMs.

Bonus points for prior experience with large, distributed search engines and in developing and tuning queries, familiarity with the Elasticsearch Query API and building Kibana dashboards, cloud orchestration with Kubernetes, and experience applying the use of Artificial Intelligence (AI) for devising and expanding benchmarking practices and enhancing benchmarking tooling.

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This is a full-time position based in Ireland. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will be primarily responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment.

A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders.

As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below.

The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs.

A Typical Day:

Complex case management: Provide the highest level of service to our community in each and every case, including handling the service’s most severe and urgent cases - Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools - Take end-to-end ownership of all assigned cases: ensuring a complete final resolution is reached based on workflows, management guidelines & your own assessment of the case situation - Become a subject matter expert in Airbnb policies and procedures - Explains and simplify complex information, provide appropriate context, and address complex questions with confidence - Ability to negotiate & mediate between Host & Guest in resolving the issues at hand on high-stake & high-value reservations - Proactively anticipate users expectations regarding case resolution and work towards the best outcome for all parties involved, thinking outside the box & constantly looking for compromises - Manage highly sensitive cases end to end that might include working cross functionally with Legal, Policy, other services, etc. - Operate in full autonomy, making the decisions to follow or go outside of workflows to resolve our customers issues with the best outcome possible from both our community & business expectations

Combining efficiency with bespoke quality: Set the gold standard for performance for the service, providing consistently personalized and exceptional customer support to guests and Hosts, ensuring their unique needs and preferences are met with the highest level of care and attention - Acts consistently impeccably in handling of customer-facing casework, personalizing communications and demonstrating the highest hospitality standards - Drive cases to conclusion with a sense of urgency and without error, using strong judgment to make exceptions in ambiguous situations

Participating in your team’s improvement: Leverage your functional operational knowledge to proactively lead the team to succeed - Provide insights about community experience and continuous improvement opportunities to your Management - Supports the simplification of complex processes and ways of working within the team - Supports Management on initiatives as assigned, such as to drive performance improvements, supporting management on consultations, acting as an SME, etc. - Supports onboarding of new employees - Be a positive force in the team and help management drive & land changes with the least frictions possible - Willing to take on various tasks and responsibilities as needed (including moving teams) and showing openness to new challenges and a proactive approach to work

Stakeholder engagement: You build and maintain strategic partnerships to achieve team or functional goals - Demonstrates a high degree of flexibility, approachability, and integrity when resolving sensitive/complex issues relying on management when in doubt - Write clearly and concisely, translating complex ideas to multiple audiences, and knowing which stakeholder needs to be consulted about what - Build & nurture relationships outside of your team - You are on-call to handle emergency situations in the evenings & weekends - Inspire a culture where quality is a core principle.

Your Expertise:

Your background & experience - 5+ years of relevant experience in multicultural customer service teams, preferably in the hospitality industry (experience with high-profile and influential clientele is preferred) and in a role making calls and handling customer/client contacts - Hospitality experience is a plus, in particular working for technology platforms. Prior experience using phone, messaging, or live chat to interact with users/customers is preferred. - Experience engaging with executive-level stakeholders to resolve conflicts in a detailed, effective and timely manner, and demonstrated ability to explain complex ideas simply and clearly. - Ability to work weekend days and public holidays, as well as early morning / evening shifts. Your schedule can change to meet business needs

Your skills & expertise - World class interpersonal and communication skills, both written and spoken, including conflict resolution. - Active listening skills - Empathy and patience in dealing with customers, especially in high-pressure situations - Excellent organizational skills, including prioritization, multitasking, attention to detail, and meeting goals and commitments - Passion for delivering exceptional customer service and setting a high bar - Ability to thrive in an ambiguous, fast-paced, and complex environment, acting proactively to respond quickly and decisively - Ability to adapt to new tasks and responsibilities as needed. - Proactive attitude towards embracing new challenges and adjusting to changing priorities and environments. - Capable of adjusting to evolving roles and job duties with openness and flexibility, as well as moving to a new team. - Experience engaging with executive-level stakeholders, and demonstrated ability to explain complex ideas simply and clearly - Able to assess risk accurately, understand level of urgency, exercise good judgment, and share the most pertinent information with stakeholders, including Executives - Advanced computer skills, including Apple/Mac OS, Google Suite, and familiarity with CRM systems and the ability to quickly learn new tools - Language proficiency in English and German, spoken and written, is required.

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Key responsibilities include cross collaboration, addressing guest and/or resident inquiries and concerns, and managing administrative tasks such as paperwork organization and report preparation. The ideal candidate possesses strong communication skills, attention to detail, and the ability to multitask effectively in a dynamic setting.

Benefits include fully employer-paid benefits (Medical/Dental/Vision/Disability/Life), paid time off and 13 paid holidays, 401(k) retirement plan, Healthcare and Dependent Care Flexible Spending Accounts (FSAs), pre-tax commuter benefits, Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings.

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As one of the key senior leaders of the compute Tech Strategy team, this role will own the success of our AI strategy by driving the maximal product impact for Google and AI impact for humanity. This leader will have the responsibility of framing key strategic decisions for our SVP+ leadership group based on deep analysis of the situation including value at stake from AI investments, investment optimization options, Industry understanding, financial modeling, product strategy analysis and understanding. They will be constantly looking for opportunities to push the envelope of impact from our investments in AI and inspire the team to do the same. This leader will also drive the synthesis of the situation into SVP+ consumable frameworks and crisp grounded and data backed options. They will then ensure the strategy is executed flawlessly partnering with a multitude of cross functional teams and stakeholders.

Key responsibilities include: Investigating and driving clarity on some of Google's hardest long range strategic questions in AI Creating new and partner with existing virtual teams across Google to create comprehensive product and policy plans that stand the test of time Modeling scenarios and various tradeoffs to create opinionated strategies for maximizing AI value and optimizing AI investments across Google Creating SVP+ forum content (presentations, communications, mandates) Helping develop a per-mandate monitoring view to keep programs accountable Collaborating with operational teams and forums in AI to ensure that company-wide SVP+ mandates are set up for success -- well organized, staffed and delivering on desired goals. Staying connected across Google to maintain a living catalog of ongoing experiments & proposed innovations that may become worthy of discussion at NRC Identifying gaps in our processes and information and proposing/implementing solutions.

To succeed in this role, you will be a PM who thrives as both a central hub orchestrating complex and long running investigations AND a rapid iteration IC who can quickly create something out of nothing and move on to the next thing. You must be able to concisely communicate the merits & risks of multiple scenarios in documents that will get circulated broadly and to some of the most senior folks at the company. If you have high energy, a positive attitude, strong tech judgment, excellent interpersonal skills, and are excited to handle complex pan-Google topics and SVP audiences, this job will offer an opportunity to have a massive company-wide impact.

To set you up for success as a Product Manager at DeepMind, we look for the following skills and experience: A BA/BS degree in Computer Science/EE or equivalent practical experience in a technical and/or business area 15+ years of product management experience for a technology-driven company, at scale, including a proven track record in driving 0->1 product capabilities and founding or incubating new, high-impact technical initiatives. Exceptional organizational talent running high velocity, high impact, strategic programs Stellar verbal and written communication; past experience with SVP/VP+ level audiences Extensive experience in product operations and business strategy Strong analytics, strategy, and data fluency experience Experience in a role that deals with machine learning and/or compute Innovative problem solver that can turn ambiguous problem spaces into clear solutions Ability to influence without direct authority, you adeptly work on and with technical and cross-functional or highly matrixed teams in a way that leads to aligned decision making

In addition, the following would be an advantage: Familiarity with the role of compute and data in building LLMs and the capabilities of these models Strong product vision and sensibility, ideally with prior and proven experience embedding applied AI capabilities into products and a track record of leveraging AI productivity tools 5+ years of product strategy work experience in managing highly-complex, technically-challenging projects spanning a wide set of stakeholders A quantitative and analytical mentality to understand Google PA and external user needs Experience navigating sensitive organizational dynamics Collaborating within data-driven or quantitative-focused teams A consistent record of creative problem solving and a bias towards action Outstanding business judgment Outstanding organizational, prioritization, and multitasking skills. Excellent communication skills A proven track record of building positive relationships with senior stakeholders and influencing strong personalities within a complex business environment Experience in corporate planning Ability to manage multiple concurrent complex interactions with geographically disparate teams Past people management experience; Experience in hiring and leading teams, including distributed teams

At Google DeepMind, we value diversity of experience, knowledge, backgrounds and perspectives and harness these qualities to create extraordinary impact. We are committed to equal employment opportunities regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, pregnancy, or related condition (including breastfeeding) or any other basis as protected by applicable law. If you have a disability or additional need that requires accommodation, please do not hesitate to let us know.

Application deadline: 13th Feb 2026

Note: In the event your application is successful and an offer of employment is made to you, any offer of employment will be conditional on the results of a background check, performed by a third party acting on our behalf. For more information on how we handle your data, please see our Applicant and Candidate Privacy Policy.

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As one of the key senior leaders of the compute Tech Strategy team, this role will own the success of our AI strategy by driving the maximal product impact for Google and AI impact for humanity. This leader will have the responsibility of framing key strategic decisions for our SVP+ leadership group based on deep analysis of the situation including value at stake from AI investments, investment optimization options, Industry understanding, financial modeling, product strategy analysis and understanding.

The role will involve personally driving and amplifying impact through leading a team to investigate and drive clarity on some of Google's hardest long-range strategic questions in AI, creating new and partner with existing virtual teams across Google to create comprehensive product and policy plans that stand the test of time, modeling scenarios and various trade-offs to create opinionated strategies for maximizing AI value and optimizing AI investments across Google, and creating SVP+ forum content (presentations, communications, mandates).

To be successful in this role, you will need to be a PM who thrives as both a central hub orchestrating complex and long-running investigations AND a rapid iteration IC who can quickly create something out of nothing and move on to the next thing. You must be able to concisely communicate the merits & risks of multiple scenarios in documents that will get circulated broadly and to some of the most senior folks at the company.

In order to set you up for success as a Product Manager at DeepMind, we look for the following skills and experience:

• BA/BS degree in Computer Science/EE or equivalent practical experience in a technical and/or business area
• 15+ years of product management experience for a technology-driven company, at scale, including a proven track record in driving 0->1 product capabilities and founding or incubating new, high-impact technical initiatives.
• Exceptional organizational talent running high-velocity, high-impact, strategic programs
• Stellar verbal and written communication; past experience with SVP/VP+ level audiences
• Extensive experience in product operations and business strategy
• Strong analytics, strategy, and data fluency experience
• Experience in a role that deals with machine learning and/or compute
• Innovative problem solver that can turn ambiguous problem spaces into clear solutions
• Ability to influence without direct authority, you adeptly work on and with technical and cross-functional or highly matrixed teams in a way that leads to aligned decision making

In addition, the following would be an advantage:

• Familiarity with the role of compute and data in building LLMs and the capabilities of these models
• Strong product vision and sensibility, ideally with prior and proven experience embedding applied AI capabilities into products and a track record of leveraging AI productivity tools
• 5+ years of product strategy work experience in managing highly-complex, technically-challenging projects spanning a wide set of stakeholders
• A quantitative and analytical mentality to understand Google PA and external user needs
• Experience navigating sensitive organizational dynamics
• Collaborating within data-driven or quantitative-focused teams
• A consistent record of creative problem solving and a bias towards action
• Outstanding business judgment
• Outstanding organizational, prioritization, and multitasking skills
• Excellent communication skills
• A proven track record of building positive relationships with senior stakeholders and influencing strong personalities within a complex business environment
• Experience in corporate planning
• Ability to manage multiple concurrent complex interactions with geographically disparate teams
• Past people management experience; Experience in hiring and leading teams, including distributed teams

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Responsibilities:

• Provide excellent written and verbal communication skills

• Strong organisational and time-management abilities

• Attention to detail and accuracy

• Proficiency with office software (e.g., Microsoft Office Suite: Word, Excel, Outlook, PowerPoint)

• Ability to handle confidential information with discretion

• Problem-solving and multitasking skills

• Greet internal and external customers; handle general inquiries; refer more complex inquiries to appropriate department or individual

• Use good judgment and operate with a customer-centric approach to problem solving

• Organise executive's calendars and prioritise requests as needed

• Schedule and coordinate meetings, appointments and other activities

• Contact individuals to communicate schedule changes

• Assist in compiling meeting agendas and speeches, etc

• Compile and analyse basic information for inclusion in reports or presentation materials, at the direction of executive

• Help to prepare charts, graphs, tables, as necessary

• Use discretion in answering and screening telephone calls and emails as appropriate

• Receive and assign incoming mail to appropriate individual

• Retrieve files and materials needed to address action items in mail/emails

• Maintain records, confidential files, and hold/diary system

• Do follow-up work as needed. May requisition, distribute and maintain supplies

• Prepare expense reports and handle payments for expense items

• May back up other Executive Assistants as needed

Requirements:

• Total Work Experience: 1-3 years (Preferred: 4-6 years)
• English Proficiency: Fluent
• Required Education: High school diploma or equivalent required (Preferred: Bachelor)
• Other Critical Skills: Outlook - Intermediate, Typing - Intermediate
• Software / Tool Skills: Office Suite - Advanced

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Responsibilities include:

• Assisting the team with daily project coordination and development tasks.
• Using Unreal to create and validate game data.
• Performing QA tasks to test and evaluate features.
• Coordinating build submissions and playtests.
• Helping monitor project tasks and escalating them to Producers as needed.

Requirements include:

• Experience contributing to a game development team in a production-focused role.
• Hands-on experience with Unreal Engine 5, including working with Blueprint systems.
• Background in QA testing for console game titles.
• Strong organizational and communication skills with great attention to detail.
• Ability to multitask in a demanding environment and manage shifting priorities.
• An initiative-taking mindset with the ability to anticipate needs and solve problems quickly.

Preferred qualifications include:

• Previous experience in production, coordination, or administrative support roles in gaming, entertainment, or software development.
• Familiarity with game console development workflows (Xbox, PlayStation).
• Experience managing assets, documentation, or pipelines.
• Interest in Racing.
• Bachelor’s Degree.

In addition to competitive pay and benefits, we offer the opportunity to be part of a talented team building high-quality, immersive games for players worldwide.

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Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

Anthropic is seeking an exceptional Contracts Manager to support commercial and technology transactions. We'll rely on you to help review, draft, and negotiate commercial and procurement contracts to support our cutting-edge AI systems. You'll also build scalable contracting processes and collaborate across Product, Sales, Finance, Business Operations, Research, and Procurement teams.

Responsibilities:

• Draft, analyse, negotiate, and complete complex commercial transactions with the company’s enterprise customers, vendors, and strategic partners, including IP licensing agreements
• Propose and develop scalable solutions to improve contracting efficiency
• Collaborate with business units and legal team members to streamline contract management processes, identify potential risks, and drive continuous improvement in contract handling efficiency
• Collaborate with the Product, Sales, Business Operations, Research, and Procurement teams to achieve key business objectives and deliver strategic, business-minded, and solutions-focused counsel

You might be a good fit if you have:

• At least 5 years of related contract management experience, with at least 3 years of experience supporting technology transactions, sales organisations, or partnerships
• Experience operating in a fast-paced technology startup in which priorities shift rapidly and schedules 'move to the left,' thriving in this dynamic environment and priding yourself on your adaptability and ability to pivot with speed and grace
• Initiative and autonomy in managing complex contractual matters, effectively prioritising competing deadlines
• An understanding of what's important in the context of a contract, the organisation's mission, when to be flexible, and when to draw a hard line
• Excitement to grow with an organisation and help shape the culture of the commercial function
• A preference for straightforward, concise explanations over legalese and overwrought drafting
• A knack for identifying and implementing efficient processes and policies
• The ability to thrive as a member of cross-functional teams building frontier technologies, with a desire to develop a deep understanding of our technical teams and what we are building
• Comfort operating outside your areas of expertise and in uncharted legal territory
• A 'doer' mentality, willing to roll up your sleeves to get things done as a team player who doesn't hesitate to jump in to do work that needs to get done, whether glamorous or not

Strong candidates may have:

• Proven ability to collaborate across various organisational levels and functions to facilitate efficient contracting processes and execution while building strong relationships
• Substantive knowledge of software agreements, reseller agreements, services agreements, strategic partnerships, and general contract terms
• Excellent verbal and written communication, analytical, collaboration, and interpersonal skills
• Strong self-motivation and ability to multitask and juggle multiple priorities in a dynamic environment
• Authentic integrity and a deep understanding of the importance of ethics in business

Role-specific policy:

For this role, we expect all staff to be able to work from our San Francisco or New York office at least 3 days a week, though we encourage you to apply even if you might need some flexibility for an interim period of time.

Logistics

Education requirements:

We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy:

Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship:

We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification.

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San Francisco

Employment Type

Full time

Department

People

Compensation

• San Francisco$216K – $240K • Offers Equity

The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Recruiting team is responsible for finding, assessing, and hiring exceptional talent across various fields and specialties. The team acts as consultative partners to our leaders across the organization, from technical managers up to our CEO, Sam Altman. We’re an established, collaborative team with a balance of structure, process, and ambitious problems to solve for.

About the Role

We are seeking a dynamic and experienced Candidate Experience Manager to lead our global coordination team. This individual will be responsible for overseeing the coordination of candidate interviews, ensuring a seamless and exceptional candidate experience, and scaling our coordination processes to meet the demands of a high-volume recruiting environment.

This role is based in our San Francisco HQ office and not currently open to fully remote work.

In this role, you will:

• Manage and lead our ever growing coordination team, providing guidance, support, and development opportunities.

• Oversee the coordination processes of all candidate interviews, including scheduling, communication, and logistics for both virtual and in-office interviews.

• Develop and implement scalable coordination processes to improve efficiency and consistency across the team.

• Influence and enhance candidate experience programs, ensuring every candidate receives a positive and professional experience throughout the recruitment process.

• Oversee high-volume recruiting activities, ensuring timely and accurate scheduling and coordination of interviews and candidate interactions.

• Develop, implement, and audit job posting and interview plan processes to ensure consistency and effectiveness.

• Collaborate with recruiters, hiring managers, and other stakeholders to ensure alignment and support throughout the recruitment lifecycle.

• Continuously assess and improve coordination practices, leveraging feedback and data to drive process improvements.

Qualifications:

• A good understanding of load balancing for coordinators

• Familiarity with Ashby ATS is a plus

• Proven experience in managing a global recruiting coordination team.

• Strong familiarity with in-office interviewing processes and best practices.

• Demonstrated background in building and scaling coordination processes within a high-volume recruiting environment.

• History of managing and influencing candidate experience programs, with a focus on delivering exceptional service.

• Excellent organizational and multitasking skills, with a strong attention to detail.

• Outstanding communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.

• Well versed in Project Management Practices

• At least 5 years of people management experience.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

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Function: Sales and Customer Service

Reports To: US Senior Motorsports and West Coast Manager

Job Summary:

Assist the US Senior Motorsports and West Coast Manager, Commercial Director and sales teams of Racing Force in generating sales and achieving the sales targets by providing outstanding sales and customer service support to retail customers, customers placing orders on racing force brand websites including OMP, Bell Racing and Racing Spirit and dealers as needed. Oversee sales of the Corona, California Pro Store sales floor, answer the 800-phone line, assist with motorsports driver and team sales.

Primary Responsibilities:

Sales – Corona, California Pro Shop Sales

• Manage sales floor of the showroom including sales, customer service, inventory management, and merchandising

• Work with the US Senior Motorsports and West Coast Manager and Commercial Director to determine the products sold and displayed in the Pro Store

• Coordinate the in-store sale, invoicing and delivery of Racing Force products with the warehouse team

• Coordinate regular inventory transfers and shipments to maintain stock levels. Responsible for all sellable inventory and accurate inventory management including products provided to athletes for sponsorship

• Assist retail and walk in customers and help them with proper product sizing, and selection. Develop and maintain outstanding customer relationships and provide excellent customer service

• Responsible for the accurate and timely entry of all sales orders. Work with distribution to ensure orders are processed and shipped in a timely manner

• Responsible for the square retail order entry cash register and deposit of funds in the local PNC branch. Coordinate with the accounting team to reconcile payments collected to specific orders as needed

• Maintain a working and thorough knowledge of Racing Force products and be able to answer consumer questions regarding features and benefits for the products sold on brand websites and retail stores

• Research and pilot sales and merchandising techniques and methods to enhance the consumer experience of buying helmets and assist in sales training

• Assist the motorsports team with athlete sponsorship orders and VIP discount orders as needed.

• Assist with local and west coast sales events and promotions, attend occasional trade shows as needed.

• Authorized to offer a maximum discount in square off retail pricing for in-store sales. All other incentives for retail sales should be approved by management

• Assist with B2B sales orders entry

Customer Service

• Provide technical support and facilitate technical questions as needed and coordinate technical support services to external clients

• Responsible for all customer service and technical inquiries from Racing Force brand websites

• Answer customer questions on products, pricing and product availability

• Help troubleshoot customer issues and provide a resolution

• Responsible for making sure e-mail inquiries are responded to in a timely manner by the sales staff

• Maintain working knowledge of Racing Force products and how they function

• Answer the 800 line, provide customers service support as needed

• Answer the company’s info account as needed

Warehouse & Distribution

• Assist the warehouse employees with sales orders generated from walk-in traffic in the Pro Store

• Use the hand-held scanner to transfer inventory between the main warehouse to the Pro Store

• Conduct inventory counts of the Pro Store as needed

Skills & Experience

• 2 years of sales or customer service experience required, experience in racing preferred

• Excellent communication skills, both verbal and written

• Strong organizational and leadership skills, with attention to detail

• Ability to lead, motivate others and contribute to a team atmosphere

• Fluent in English and Spanish as a secondary language preferred

• Ability to multi-task and work in fast paced environment

• Proficient in Windows-based applications including MS Word and Excel

• Experience with NetSuite, QuickBooks or similar system a plus

• Ability to travel to events, trade shows and Racing Force locations for training as needed

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What you'll do

Perform dimensional and visual inspections of mechanical components.

• Interpret and work from detailed engineering drawings, CAD data, and technical documentation.

What you need

• Understanding of high-performance manufacturing standards and tolerances.

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What you'll do

As the Machine Shop Supervisor, you will lead and manage our team of skilled Machinists to ensure efficient, high-quality production in a safe working environment. Responsible for overseeing the day-to-day operations, scheduling workloads, maintaining equipment, and ensuring compliance with safety and quality standards.

What you need

• Strong interpretation of engineering drawings.
• Skilled in multitasking and prioritising workloads under pressure.
• Excellent communication skills, and a keen eye for problem solving.

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What you'll do

Lead and support the build, preparation, and maintenance of rally cars to the highest standard. Work closely with engineering, design team, and other departments to ensure optimal vehicle performance. Assist with planning and overseeing car builds within tight deadlines and evolving specifications. Provide on-event support at tests, rallies, and customer events – both nationally and internationally. Mentor Junior Technicians and support knowledge sharing across the team. Maintain a clean and organised workspace, with meticulous attention to detail and safety.

What you need

Strong mechanical knowledge of modern rally cars, including suspension, drivetrain, electrical systems and sub-assemblies. Hands-on experience in car builds and rebuild processes, including full strip-downs and re-preps. Highly organised with meticulous attention to detail. Skilled in multitasking and prioritising workloads under pressure. Excellent communication skills, and a keen eye for problem solving.

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