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engineering, design, and product teams to build groundbreaking agentic applications.</p>\n<p>If you&#39;re passionate about agentic and multimodal AI and contributing to a team that&#39;s changing the face of business communications, you&#39;ll find yourself right at home with us.</p>\n<p>This position reports to the Senior Manager of the NLP team and has the opportunity to be based in Vancouver, BC.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Research and develop state-of-the-art algorithms for autonomous voice agents, specifically focusing on real-time speech processing and reasoning loops.</li>\n</ul>\n<ul>\n<li>Advance DialpadGPT: Design and execute distributed training strategies to optimize our proprietary LLMs for agentic behaviors, including precise tool use, instruction following, and latency-constrained generation.</li>\n</ul>\n<ul>\n<li>Conduct rigorous evaluation and monitoring of model performances and troubleshoot issues with a keen understanding of resultant 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