Key responsibilities include:

• Architecting scalable, secure, and performant Salesforce CRM solutions aligned with Salesforce.com Standard Practices and Ford Pro's Common Engineering Policies (CEP).
• Leading MuleSoft integration strategies to connect Salesforce with internal and external systems.
• Driving Agile product development practices using JIRA to manage backlog, sprints, releases, and retrospectives.
• Validating and refining target state architectures through usability testing, performance/load testing, and continuous improvement.

As a servant leader, this role will act as a consensus builder across other Ford Pro product groups, facilitate alignment on technical decisions, team allocations, and product lifecycle transitions, promote transparency and shared accountability using progress reporting tools and OKRs, and champion Community of Practice (CoP) principles to ensure consistency in engineering and product management practices.

Financial acquisition and resource planning responsibilities include supporting financial and headcount forecasting through collaborative internal processes and related tools, aligning product investments with strategic priorities, and ensuring efficient resource allocation.

To be successful in this role, you will need to have a Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, and 12+ years of experience in enterprise CRM platforms, with at least 7 years in Salesforce architecture and development.

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The ideal candidate combines deep Salesforce platform expertise with enterprise integration experience and strong DevOps discipline.

Responsibilities:

• Design, configure, and implement Salesforce Sales Cloud solutions aligned with FordPro commercial sales processes.
• Develop custom solutions using Apex, Lightning Web Components (LWC), Flows, and declarative tools.
• Build scalable data models supporting fleet customers, multi-account hierarchies, and complex opportunity structures.
• Optimise Lead, Account, Contact, Opportunity, Quote, and Sales Agreement processes.

• Implement and support integrations between Salesforce and Order Management Systems, Dealer Management Systems (DMS), ERP platforms, and Identity & Access Management systems.
• Utilise APIs (REST/SOAP), Platform Events, CDC, and middleware platforms (e.g., MuleSoft).
• Ensure consistent and authoritative data flow across FIN, ProID, SCAID, and related systems.
• Support real-time and batch data synchronisation strategies.

• Follow CI/CD best practices using DevOps or equivalent pipelines.
• Support Dev, SIT, UAT, and Production deployment strategies.
• Maintain version control and release governance.
• Participate in code reviews and enforce engineering standards.

• Implement validation, automation, and monitoring to ensure high data integrity.
• Support master data management strategies for dealer and fleet accounts.
• Contribute to governance frameworks around security, role hierarchy, and sharing models.

• Diagnose and resolve system performance issues.
• Optimise automation to avoid recursion, governor limits, and technical debt.
• Monitor system health, integration reliability, and API limits.

• Participate in SAFe / Agile ceremonies.
• Translate business requirements into scalable technical designs.
• Provide technical documentation including solution diagrams and architecture artefacts.
• Mentor junior developers and support technical upskilling across the team.

Qualifications:

• 4+ years Salesforce Sales Cloud engineering experience.
• Strong proficiency in Apex, Lightning Web Components (LWC), Salesforce Flow, SOQL/SOSL.
• Experience with enterprise integrations and middleware (MuleSoft preferred).
• Strong understanding of Salesforce security model, sharing rules and role hierarchies, bulkification best practices.
• Experience with CI/CD pipelines and Git-based deployments.
• Salesforce Platform Developer I certification (required).
• Salesforce Platform Developer II or Sales Cloud Consultant (preferred).

Preferred Experience:

• Experience in automotive, fleet, or dealer network ecosystems.
• Knowledge of order-to-cash and commercial sales lifecycle.
• Experience with complex B2B account hierarchies.
• Exposure to large-scale global Salesforce implementations.
• Familiarity with Azure cloud infrastructure.

Core Competencies:

• Systems thinking and architectural awareness.
• Strong problem-solving skills.
• Technical documentation proficiency.
• Executive-level communication capability.
• Risk identification and mitigation.
• Continuous improvement mindset.

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This role represents the highest level of hands-on technical leadership within the delivery organisation, requiring deep platform expertise, strong architectural judgment, and consistent execution in complex, enterprise, B2B environments.

Key responsibilities include:

• Leading end-to-end technical execution for Salesforce CX solutions, from design through deployment and ongoing production support
• Serving as the technical authority for Manufacturing Cloud implementations, ensuring scalable forecasting, agreements, and revenue visibility solutions
• Owning code quality, design decisions, and adherence to Salesforce best practices, security standards, and architecture guidelines
• Remaining hands-on with Apex, Lightning Web Components (LWC), Flows, integrations, and complex business logic
• Driving proactive production support by troubleshooting issues, performing root-cause analysis, and implementing long-term fixes
• Partnering with Product Owners and business stakeholders to deliver agreed scope, timelines, and measurable business outcomes
• Providing technical mentorship through code reviews, design guidance, and best-practice coaching without formal people management responsibility
• Identifying technical risks, performance bottlenecks, and integration challenges early and leading resolution efforts
• Supporting estimation, sprint planning, release readiness, and post-release stabilisation activities

To be successful in this role, you will need to have:

• Mandatory hands-on experience with Salesforce Manufacturing Cloud in a production B2B environment
• 6-7+ years of progressive Salesforce experience with deep expertise in Sales Cloud and Service Cloud
• Proven experience operating as a Development Lead or Technical Lead while remaining hands-on
• Strong Salesforce development expertise including Apex, Lightning Web Components (LWC), SOQL, and Salesforce Flows
• Demonstrated experience supporting and stabilising production Salesforce environments, including incident resolution and root-cause analysis
• Strong understanding of Salesforce data model, security architecture, governor limits, and performance optimisation
• Experience designing and supporting integrations using REST/SOAP APIs and middleware such as MuleSoft
• Experience delivering Experience Cloud solutions for partners or customers in a B2B context
• Nice to have experience with Salesforce Commerce Cloud (B2B or B2C) and end-to-end commerce flows
• Nice to have exposure to Salesforce CRM Analytics / Reporting / CX analytics tools
• Strong analytical skills with the ability to break down complex business problems into scalable technical solutions
• Excellent written and verbal communication skills with the ability to clearly explain technical concepts to non-technical stakeholders
• Ability to influence technical direction, drive standards, and mentor peers without formal authority
• Experience working in Agile/Scrum delivery models with CI/CD pipelines (GitHub, Gearset, Copado, or similar)
• Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience

Competencies desired include:

• Strong ownership mindset with accountability for delivery quality and production stability
• Customer-centric thinking with a focus on CX outcomes in B2B environments
• Excellent problem-solving and analytical thinking abilities
• Clear, confident communicator capable of engaging business, product, and technical stakeholders
• Ability to remain calm and decisive when addressing production issues or delivery risks
• Comfort operating in a fast-paced, global delivery and support environment
• Bias toward action, continuous improvement, and engineering excellence

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You'll work at the intersection of business, technology, and partnerships, translating strategic goals into actionable integration roadmaps.

Your tasks will include:

• Designing and leading business transformation initiatives enabled by integration capabilities
• Developing business cases, defining transformation roadmaps, and facilitating client workshops to identify digital opportunities
• Contributing to conceptualize AI-driven business use cases, creating industry-specific value propositions, and identifying new revenue opportunities through API monetization and process optimization

You will also manage strategic relationships with one of our key partners, MuleSoft, develop joint go-to-market offerings, and identify co-innovation opportunities.

As a Technical Enablement expert, you will translate technical integration capabilities into clear business value for decision-makers. You will shape business narratives, develop customer-facing presentations, and prepare management-ready materials that connect technical solutions with measurable impact (efficiency, cost reduction, scalability).

In this role, you will have the opportunity to grow with your tasks in an innovative and supportive environment. This makes us the perfect sparring partner for your career. Both for professional input and professional networking.

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Key responsibilities will include:

• Defining the target-state architecture for Finance and Legal applications, ensuring alignment with enterprise strategy and growth objectives.
• Leading the design and implementation of end-to-end architectural solutions for Finance and Legal systems, ensuring integration, scalability, and performance across the enterprise.
• Developing and maintaining a multi-year roadmap for modernization across ERP, FP&A, Legal, and Sales Compensation systems.
• Ensuring systems are designed with identity-first security principles, integrating with Okta and other IAM solutions for authentication, authorization, and compliance.

The ideal candidate will have:

• 15+ years of software engineering experience, including significant time as an Architect or Principal in ERP Systems (Oracle/Netsuite/SAP), FP&A Systems (Anaplan) and/or CLM systems (Aptus/Conga/Ironclad).
• Excellent storytelling and communication skills,comfortable presenting to both technical and executive stakeholders.
• Multiple ERP (Oracle or Netsuite) full cycle implementation experience.
• Deep understanding of the Finance business process areas – Order to Cash, Record to Report, Source to Pay, Plan to Report (FP&A), Treasury, Credit Collection, Revenue Recognition, and Subscription Billing, Contract Life Cycle Mgmt within Legal Ops.
• Demonstrated hands-on experience architecting functional and technical solutions within major business applications, with specific expertise in NetSuite (or Oracle), Aptus/Conga (or IronClad), Anaplan, Coupa, Scout, Tax engines such as Avalara, Vertex or OneSource – including understanding their data models and APIs in context of solution development and integrations.
• Architected and delivered AI Agents using leading LLMs Gemini, OpenAI or Claude.
• Experience with managing a Software and/or Vendor selection keeping in view the end state architecture of the enterprise.
• Proficient understanding of middlewares such as MuleSoft, Workato, Boomi, or Informatica for connecting Finance, Legal, CRM, and data platforms.
• Familiar with code, configuration, and system performance standards/reviews to ensure quality, scalability, and compliance with enterprise standards.
• Proficiency with AWS, Azure, or GCP, with knowledge of data lakes/warehouses (Snowflake, Redshift, BigQuery) for SaaS revenue and compliance analytics.
• Identity & Security: knowledge of SSO, OAuth, SAML, SCIM, and Zero Trust principles, with hands-on integration experience in Okta or similar IAM platforms.

In addition to the above skills and experience, the ideal candidate will be passionate about innovation, AI adoption, and continuous improvement aligned with Okta’s mission to build secure, intelligent, and connected business systems.

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You will work at the intersection of software engineering and finance, building and configuring the tools that allow our Accounting, Revenue Operations, and Order Management teams to operate efficiently, accurately, and in compliance with SOX and ASC 606 requirements.

The first thing you will inherit is our homegrown ledger application and the integrations that connect it to Workday, NetSuite, Zuora, Stripe, Tesorio, and Salesforce. From there, you will help us build the next generation of Finance tooling: self-serve workflows, automated reconciliation, and the operational surfaces that let Finance move at the speed the business demands.

If you thrive in fast-paced environments and enjoy building scalable financial infrastructure from the ground up, come join us in our mission to build safe, transformative AI.

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As a Finance Systems Engineer, you will work at the intersection of software engineering and finance, building and configuring the tools that allow our Accounting, Revenue Operations, and Order Management teams to operate efficiently, accurately, and in compliance with SOX and ASC 606 requirements.

The first thing you will inherit is our homegrown ledger application and the integrations that connect it to Workday, NetSuite, Zuora, Stripe, Tesorio, and Salesforce. From there, you will help us build the next generation of Finance tooling: self-serve workflows, automated reconciliation, and the operational surfaces that let Finance move at the speed the business demands.

If you thrive in fast-paced environments and enjoy building scalable financial infrastructure from the ground up, come join us in our mission to build safe, transformative AI.

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At Valvoline Global Operations, we're proud to be The Original Motor Oil, but we've never rested on being first. Founded in 1866, we introduced the world's first branded motor oil, staking our claim as a pioneer in the automotive and industrial solutions industry. Today, as an affiliate of Aramco, one of the world's largest integrated energy and chemicals companies, we are driven by innovation and committed to creating sustainable solutions for a better future.

With a global presence, we develop future-ready products and provide best-in-class services for our partners around the world. For us, originality isn't just about where we began; it's about where we're headed and how we'll lead the way. We are originality in motion.

Our corporate values—Care, Integrity, Passion, Unity, and Excellence—are at the heart of everything we do. These values define how we operate, how we treat one another, and how we engage with our partners, customers, and the communities we serve. At Valvoline Global, we are united in our commitment to:

• Treating everyone with care.
• Acting with unwavering integrity.
• Striving for excellence in all endeavors.
• Delivering on our commitments with passion.
• Collaborating as one unified team.

Job Purpose

The Senior Platform Engineer – MuleSoft Platform & Ops Automation is responsible for the stability, security, scalability, and automation of the MuleSoft Anypoint Platform across cloud and hybrid environments. This role owns the operational health of enterprise integration services, ensuring reliable API and integration execution while reducing manual effort through automation. The role combines deep platform administration expertise with DevOps and operational leadership, acting as the escalation point for complex incidents and platform design decisions. Working closely with architecture, application engineering, DevOps, and security teams, this role ensures MuleSoft remains a resilient, compliant, and high-performing enterprise integration platform.

How You Make an Impact (Job Accountabilities)

• Own the operational stability, performance, and availability of the MuleSoft Anypoint Platform across production and non-production environments
• Administer and optimize MuleSoft Runtime Manager, API Manager, Access Management, AnypointMQ, RPA, Intelligent Document Processing, Partner Manager, and Runtime Fabric or CloudHub deployments
• Administer and optimize use of Design Center, Exchange, and Anypoint Experience Hub for presentation and consumption of APIs to internal and external audiences.
• Monitor, report, and forecast on MuleSoft platform consumption to ensure accuracy in budget forecasting and environment expansion based on platform licensing.
• Administer and optimize delivery of software used on developer workstations such as Anypoint Studio, Anypoint Code Builder, Postman, and Github Desktop

• Design, implement, and maintain CI/CD pipelines to automate MuleSoft deployments, environment promotion, and rollback strategies

• Lead production incident response, root cause analysis, and preventative remediation for integration and API failures
• Implement observability, monitoring, alerting, logging, and SLA frameworks to ensure proactive detection and resolution of platform issues
• Enforce platform standards for security, configuration, and operational readiness in alignment with enterprise architecture and compliance requirements
• Support API gateway configuration, TLS certificates, policy enforcement, and secure integration patterns
• Plan and execute MuleSoft platform upgrades, patches, and capacity scaling initiatives
• Collaborate with infrastructure, security, network, application, DevOps, and architecture teams to deliver reliable, secure, and scalable integration solutions
• Engage with MuleSoft Account Managers, committees, and/or user groups to stay ahead of platform changes, new capabilities, and emerging technologies
• Manage platform documentation in tools such as LeanIX and ServiceNow CMDB
• Architect, implement, and support Disaster Recovery plans for the MuleSoft application environments
• Implement security best practices and solutions for users and applications consuming MuleSoft capabilities

What You Bring to the Role (Qualifications)

• Seven (7) or more years of experience supporting enterprise-class applications, middleware, or integration platforms
• Three (3) or more years of hands-on administration and engineering of the MuleSoft Anypoint Platform
• Strong experience operating MuleSoft in production environments including CloudHub, Runtime Fabric, or hybrid deployments
• Hands-on experience with Code, Container, and Artifact Repository tools such as Bitbucket, Github, Maven, JFrog, or similar
• Experience with CI/CD automation tools such as Jenkins, Azure DevOps, GitHub Actions, Sonarqube, or similar
• Hands-on experience with API-led connectivity, REST and SOAP web services, RAML, and OpenAPI
• Hands-on experience supporting EDI and B2B connectivity and message exchanges with 3rd parties
• Hands-on experience with Event Driven Architecture, Message Queueing, and Pub/Sub integration patterns
• Strong troubleshooting skills using MuleSoft debuggers, flow analyzers, and performance tuning techniques
• Experience with Linux systems, scripting (Python, Bash, etc), and automation for platform operations
• Ability to communicate technical issues and remediation plans to engineering teams and leadership

Competencies Desired

• Hands on admin Mulesoft platform experience – must have
• Hands on admin Webmethods experience – nice to have (legacy architecture)
• Platform Stability and Reliability
• Automation and DevOps Enablement
• Production Incident Leadership
• Security and Compliance Alignment
• Cross-Team Collaboration
• Technical Problem Solving
• Operational Documentation Discipline

Certifications Desired

• MuleSoft Certified Integration Architect
• MuleSoft Certified Platform Integration Architect

Working Conditions / Physical Requirements / Travel Requirements

• Primarily office or remote work with standard computer and virtual collaboration tools
• May participate in 24x7 on-call rotation to support production systems
• Travel requirements: Some may be required for team building and major project rollouts. Travel 5%.

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What you'll do

The integration developer senior will design, develop and maintain integration services for Valvoline’s business applications and external partner’s integrations. Lead reviews of junior developers integration designs and coding. Ensure developers are using common integration patterns where applicable. Enforce the practice of creating and maintaining documentation on the integrations within the tools specified for the team.

• Design, develop and maintain integration services for Valvoline’s business applications and external partner’s integrations.
• Lead reviews of junior developers integration designs and coding.

What you need

• BA/BS degree in Computer Science or related field of study.
• 5-10 years of experience working with following: Software AG’s webMethods, Mulesoft Anypoint or SAP Integration Suite, Integration with ERP systems, Document exchange protocols such as AS2, SFTP, https, ftp, Publishing and subscribing messages to queues and topics in a messaging provider, Service Oriented Architecture and Web Services, ANSI X12 and EDIFACT EDI standards, XML based standards such as CIDX, xCBL or OAIGs, Cloud Integration, API development, API Management.

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