This role is execution-focused, responsible for maintaining high-quality localisation output, managing workflows, and supporting the implementation of ongoing improvements across tools, processes, and AI-assisted translation.

As a AI Translations & Localisation Manager you will:

Localisation Delivery & Operations - Own end-to-end delivery of localised content across digital channels (written, static, and video) - Manage day-to-day workflows including briefing, translation, QA, and publishing - Ensure timelines, quality, and consistency of output across markets

Workflow & Process Management - Maintain and optimise existing localisation processes and workflows - Work across tools including Contentful, Figma, XTM, and Monday.com - Identify and implement quick-win efficiencies to improve speed and quality

AI & Tooling (Implementation-Focused) - Support the use and optimisation of AI-assisted translation tools - Apply existing frameworks to improve output quality and efficiency - Partner with stakeholders to ensure effective adoption of tools

Stakeholder & Vendor Management - Act as the key point of contact for localisation across internal teams - Manage relationships with external agencies and freelancers - Ensure clear communication, prioritisation, and delivery alignment

Quality & Brand Consistency - Maintain brand tone and cultural relevance across all markets - Support language audits and QA processes

About you - 4+ years of experience in translation/localisation project management (in-house or agency). - Experience working within a digital business environment. - Strong project management skills and familiarity with CAT tools, MT engines, and translation memory systems. - Comfortable working in a fast-paced, continually adapting environment with multiple moving projects. - Ability to prioritise tasks, forward-think, and manage a team effectively. - Highly organised with exceptional attention to detail.

Why join us? - Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. - We’re a hybrid model with flexibility, allowing you to work how best suits you. - 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. - Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. - Financial security and to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting!

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