<?xml version="1.0" encoding="UTF-8"?>
<source>
  <jobs>
    <job>
      <externalid>26c5ed86-a38</externalid>
      <Title>FBS Help Desk Analyst I</Title>
      <Description><![CDATA[<p>Our client is seeking a FBS Help Desk Analyst I to provide technical phone support for customers and conduct problem analysis for incidents involving moderately high complexity. The successful candidate will be responsible for providing basic help desk support for problems and service requests related to hardware, software, network/mainframe connectivity and application support. They will also act as a representative of technical services to customers, initiating, escalating or resolving problem tickets and/or service requests.  ### Essential Job Functions  - Provides basic help desk support for problems and service requests related to hardware, software, network/mainframe connectivity and application support. - Acts as representative of technical services to its customers. Initiates, escalates or resolves problem tickets and/ or service requests. - Troubleshoots and resolves technical problems, escalates to support resources. - Facilitates closure to problem ticket/ service requests while meeting or exceeding defined service level expectations. - Conducts timely 1st level problem determination for incidents using documented procedures, and accurately documenting the issues using the appropriate toll(s). - Ensures customer satisfaction by responding to Service Requests through approved channels to the Help Desk in a timely, accurate, and professional manner. - Records problem symptoms and status information in a timely/accurate fashion using the appropriate tools in order to communicate with and properly utilize 2nd and 3rd level support resources. - Acquires and maintains current knowledge of relevant product/service offerings and support policies to provide technically accurate solutions to customers. - Must be able to provide clear, concise, information through written and verbal communications. - Provides comprehensive help desk support for problems and service requests related to hardware, software, network/mainframe connectivity and application support. - Conducts problem determination for incidents/ problems involving medium to moderately high complexity using documented procedures and available tools. - Using appropriate tools, escalates and coordinates problems to internal IT partners and external vendors. - Take part in mentoring process. - Comprehensive knowledge of all site standard equipment and facilities. - Advanced knowledge of non-standard but commonly used products including escalation procedures. - Is able to partner with internal IT operations and external vendors to solve technical problems  ### Requirements  - High school diploma or equivalent required. Bachelor’s degree preferred or equivalent relevant business experience or certifications - 1+ year of helpdesk analyst experience plus related technical knowledge or experience - Fluent English  ### Software / Tool Skills  Must:  - Service now – Entry level (1-3 years) or equivalent:  1.      BMC Helix ITSM (Remedy)  2.      Cherwell Service Management (Ivanti Neurons for ITSM)  3.      Freshservice (by Freshworks)  4.      Jira Service Management (by Atlassian)  5.      Ivanti Service Manager  6.      ManageEngine ServiceDesk Plus  7.      SysAid  8.      TOPdesk  9.      SolarWinds Service Desk  10\. Zendesk for ITSM  Nice to have:  ·       MS Office Suite - Entry Level (1-3 Years)  ·       AWS - Entry Level (1-3 Years)  ·       IT Hardware - Entry Level (1-3 Years)  ·       OneDrive - Entry Level (1-3 Years)  ·       Microsoft Edge - Entry Level (1-3 Years)  ·       Chrome Browser - Entry Level (1-3 Years)  ·       Intune - Entry Level (1-3 Years)  ·       IPhone Mobile - Entry Level (1-3 Years)  ·       OKTA - Entry Level (1-3 Years)  ·       Outlook - Entry Level (1-3 Years)  ·       MS Teams - Entry Level (1-3 Years)  ·       Azure - Entry Level (1-3 Years)  ### Benefits  Competitive compensation and benefits package:  1\. Competitive salary and performance-based bonuses  2\. Comprehensive benefits package: Grocery vouchers, saving funds, SGMM, etc.  3\. Career development and training opportunities  4\. Dynamic and inclusive work culture within a globally renowned group  5\. Private Health Insurance  6\. Pension Plan  7\. Paid Time Off  8\. Training &amp; Development  Note: Benefits differ based on employee level.</p>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></Description>
      <Jobtype>full-time</Jobtype>
      <Experiencelevel>entry</Experiencelevel>
      <Workarrangement>remote</Workarrangement>
      <Salaryrange></Salaryrange>
      <Skills>IT Support and Troubleshooting, Service now, BMC Helix ITSM (Remedy), Cherwell Service Management (Ivanti Neurons for ITSM), Freshservice (by Freshworks), Jira Service Management (by Atlassian), Ivanti Service Manager, ManageEngine ServiceDesk Plus, SysAid, TOPdesk, SolarWinds Service Desk, Zendesk for ITSM, MS Office Suite, AWS, IT Hardware, OneDrive, Microsoft Edge, Chrome Browser, Intune, IPhone Mobile, OKTA, Outlook, MS Teams, Azure</Skills>
      <Category>IT</Category>
      <Industry>Finance</Industry>
      <Employername>Capgemini</Employername>
      <Employerlogo>https://logos.yubhub.co/view.com.png</Employerlogo>
      <Employerdescription>Capgemini is one of the world&apos;s largest insurance groups, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion.</Employerdescription>
      <Employerwebsite>https://jobs.workable.com</Employerwebsite>
      <Compensationcurrency></Compensationcurrency>
      <Compensationmin></Compensationmin>
      <Compensationmax></Compensationmax>
      <Applyto>https://jobs.workable.com/view/fhvzD6YKwJzTmuq3e7kvgF/remote-fbs-help-desk-analyst-i-in-colombia-at-capgemini</Applyto>
      <Location></Location>
      <Country></Country>
      <Postedate>2026-03-09</Postedate>
    </job>
    <job>
      <externalid>58f5680d-d38</externalid>
      <Title>Délégué Technique (F/H)</Title>
      <Description><![CDATA[<p><strong>DELEGUE(E) TECHNIQUE (F/H)</strong></p>
<p>Le Mans</p>
<p><strong>Les missions du poste</strong></p>
<p>Rattaché au Responsable Technique, le <strong>Délégué Technique</strong> rejoindra l’équipe permanente de l’ACO, en charge de l’élaboration et de l’application de la réglementation technique.</p>
<p>Il interviendra principalement sur les championnats <strong>ALMS</strong> et <strong>ELMS</strong>, ainsi que sur leurs championnats support, et représentera l’ACO auprès des constructeurs, concurrents et fédérations partenaires.</p>
<p><strong>Vous serez amené à :</strong></p>
<p><strong>Avant les événements :</strong></p>
<p>•Gérer en autonomie les aspects techniques des épreuves organisées par l’ACO</p>
<p>•Former les équipes de contrôle en lien avec la Direction</p>
<p>•Préparer les notes et bulletins techniques</p>
<p>•Organiser les contrôles techniques et assurer le lien avec les officiels</p>
<p><strong>Pendant les événements :</strong></p>
<p>•Assurer le rôle de Délégué Technique, conformément au Code Sportif International</p>
<p>•Réaliser les contrôles techniques (initiaux, inopinés, finaux)</p>
<p>•Produire rapports et relevés dans les règles de l’art</p>
<p><strong>Après les événements :</strong></p>
<p>•Participer aux débriefings opérationnels et techniques</p>
<p>•Produire un reporting détaillé</p>
<p>•Contribuer à l’évolution des règlements techniques et sportifs (LMP2, LMP3, LMGT3)</p>
<p><strong>En transversal :</strong></p>
<p>•Coordonner l’activité des pôles spécialisés (Opérations, Performance, Électronique) sur le périmètre championnat</p>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></Description>
      <Jobtype>full-time</Jobtype>
      <Experiencelevel>mid</Experiencelevel>
      <Workarrangement>hybrid</Workarrangement>
      <Salaryrange>13ème mois</Salaryrange>
      <Skills>Diplôme d’ingénieur généraliste (ex. mécanique), Première expérience réussie dans le sport automobile (ingénieur, exploitation…), Résistance au stress, diplomatie, rigueur et discrétion, Aisance avec le travail à distance, Maîtrise du français et de l’anglais, à l’écrit comme à l’oral, Maîtrise du Pack Office et des outils collaboratifs (MS Teams, Google Drive, SharePoint…), Disponibilité pour environ 10 déplacements annuels, incluant week-ends et jours fériés, Maîtrise de la réglementation technique, Connaissance des championnats ALMS et ELMS, Expérience dans la coordination d’événements sportifs</Skills>
      <Category>Engineering</Category>
      <Industry>Motorsport</Industry>
      <Employername>Automobile Club de l&apos;Ouest</Employername>
      <Employerlogo>https://logos.yubhub.co/recrutement.lemans.org.png</Employerlogo>
      <Employerdescription>The Automobile Club de l&apos;Ouest (ACO) is a French motorsport organisation that creates and organises the 24 Hours of Le Mans, a legendary endurance racing event held since 1923 on the Circuit de la Sarthe.</Employerdescription>
      <Employerwebsite>https://recrutement.lemans.org</Employerwebsite>
      <Compensationcurrency></Compensationcurrency>
      <Compensationmin></Compensationmin>
      <Compensationmax></Compensationmax>
      <Applyto>https://recrutement.lemans.org/offer/11284-NDQ0NTMtcm9MNDNw</Applyto>
      <Location></Location>
      <Country></Country>
      <Postedate>2026-03-06</Postedate>
    </job>
    <job>
      <externalid>56c8b964-45a</externalid>
      <Title>Praktikum Agiles Projektmanagement Accounting</Title>
      <Description><![CDATA[<p><strong>What you&#39;ll do</strong></p>
<p>You&#39;ll support digitalization projects in the finance department with a focus on SAP FI and S/4 HANA. You&#39;ll be responsible for the technical implementation of new product and service solutions, as well as the creation of concepts and the conduct of system tests in the context of projects for the continuous development of financial processes. You&#39;ll also be responsible for the end-to-end processes order to cash, procurement to pay, and record to report in the Financial Services area.</p>
<ul>
<li>Prozessorientierte Digitalisierungsprojekte im Finanzbereich mit Schwerpunkt im SAP FI- bzw. S/4 HANA-Umfeld</li>
<li>Technische Umsetzung von neuen Produkt- und Dienstleistungslösungen</li>
<li>Abbildung des operativen SAP FI - change managements bzgl. der Umsetzung von Anforderungen aus den Fachbereichen</li>
<li>Erstellung von Konzepten und Durchführung von Systemtests im Rahmen von Projekten zur kontinuierlichen Weiterentwicklung von Finanzprozessen</li>
<li>End-to-end-Prozesse order to cash, procurement to pay und record to report im Bereich Financial Services</li>
</ul>
<p><strong>What you need</strong></p>
<p>You&#39;ll need a degree in business administration or a comparable field, preferably with a focus on accounting or controlling. You&#39;ll also need good study results, a high level of independence, self-organization, and responsibility, as well as strong team and communication skills. First experiences in the field of accounting and in the implementation of projects are an advantage. You&#39;ll also need a secure handling of MS Office, especially MS Excel, MS PowerPoint, and MS Teams, as well as basic knowledge of SAP FI, JIRA, and Confluence.</p>
<ul>
<li>Studium der Wirtschaftswissenschaften oder eines vergleichbaren Studiengangs, wünschenswert mit Schwerpunkt Accounting oder Controlling</li>
<li>Gute Studienleistungen</li>
<li>Hohes Maß an Eigenständigkeit, Selbstorganisation und Verantwortungsbewusstsein sowie stark ausgeprägte Team- und Kommunikationsfähigkeit</li>
<li>Erste Erfahrungen im Bereich Accounting und in der Umsetzung von Projekten von Vorteil</li>
<li>Sicherer Umgang mit MS Office, insbesondere mit MS Excel, MS PowerPoint und MS Teams</li>
<li>Grundkenntnisse in SAP FI, JIRA und Confluence von Vorteil</li>
</ul>
<p><strong>Why this matters</strong></p>
<p>You&#39;ll have the opportunity to work in a dynamic and international environment, where you&#39;ll be able to develop your skills and knowledge in the field of finance and accounting. You&#39;ll also have the chance to work with a team of experienced professionals, who will support and guide you in your career development.</p>
<ul>
<li>Dynamisches und internationales Umfeld</li>
<li>Entwicklung von Fähigkeiten und Kenntnissen im Bereich Finanzen und Rechnungswesen</li>
<li>Arbeit mit einem Team von erfahrenen Fachleuten, die Sie unterstützen und begleiten</li>
</ul>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></Description>
      <Jobtype>internship</Jobtype>
      <Experiencelevel>entry</Experiencelevel>
      <Workarrangement>onsite</Workarrangement>
      <Salaryrange></Salaryrange>
      <Skills>SAP FI, SAP S/4 HANA, MS Office, MS Excel, MS PowerPoint, MS Teams, JIRA, Confluence, Accounting, Controlling</Skills>
      <Category>Finance</Category>
      <Industry>Finance</Industry>
      <Employername>Porsche Financial Services GmbH</Employername>
      <Employerlogo>https://logos.yubhub.co/jobs.porsche.com.png</Employerlogo>
      <Employerdescription>As a 100-per-cent subsidiary of the Porsche AG, we offer our customers individual solutions to make the dream of a sports car come true. Our goal is to enable, experience, and further develop mobility.</Employerdescription>
      <Employerwebsite>https://jobs.porsche.com</Employerwebsite>
      <Compensationcurrency></Compensationcurrency>
      <Compensationmin></Compensationmin>
      <Compensationmax></Compensationmax>
      <Applyto>https://jobs.porsche.com/index.php?ac=jobad&amp;id=18351</Applyto>
      <Location>Bietigheim-Bissingen</Location>
      <Country></Country>
      <Postedate>2025-12-08</Postedate>
    </job>
  </jobs>
</source>